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나이츠 인 사우스 휴스턴 여행 후기

1.5 out of 5
나이츠 인 사우스 휴스턴
1505 College Ave, South Houston, TX

이용 후기

4.0
평점 10 - 훌륭해요. 125개 이용 후기 중 7개" "
평점 8 - 좋아요. 125개 이용 후기 중 9개" "
평점 6 - 괜찮아요. 125개 이용 후기 중 19개" "
평점 4 - 별로예요. 125개 이용 후기 중 21개" "
평점 2 - 너무 별로예요. 125개 이용 후기 중 69개" "

4.0/10

청결 상태

5.4/10

직원 및 서비스

4.0/10

편의 시설/서비스

3.8/10

숙박 시설 상태 및 시설

3.4/10

친환경

이용 후기

6/10 - 괜찮아요

fred

출장 여행
좋아요: 직원 및 서비스
This property is about 50 years old and no renovation has been done on it. The TV is still old Tube. The toilet flush is slow. Carpet is old. There was no sheet. Only a heavy quilt. The chair was of cloth and had hole in it. The location supposed to have WiFi but it is only a name on equipment setting. Technically no WiFi. The TV programs were very good and a Western channel had no commercials. The area looks unsafe, but I did not notice any unusual activity. There were no insect at all in the room and was very safe from this standpoint. Plenty of towels were available and the same with soap. Water was strong in pipes and shower was working very well. at a very close walking distance is a Chevron convenience store that complements lack of any essentials on the property such a cup of coffee in the morning.
2024년 4월에 2박 숙박함
답변 제공: LF 님, 2024년 4월 19일
Thank you for your review and sorry that you didn't enjoy your stay and yes we do have coffee in the morning for customers in the office

6/10 - 괜찮아요

Jozze

출장 여행
좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Roaches everywhere need a exterminator ASAP
2023년 8월에 2박 숙박함
답변 제공: lf 님, 2023년 8월 8일
Sorry fir the inconvenience we will take care of that as soon as possible.

2/10 - 너무 별로예요

Erika

2023년 7월에 2박 숙박함
답변 제공: lf 님, 2023년 8월 16일
We will try to do better next time

2/10 - 너무 별로예요

Jazmien Mills

아이를 동반한 가족 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
They need to changed with the times. They need new sheets and covers. The lighting is spooky
2023년 4월에 1박 숙박함
답변 제공: Lf 님, 2023년 4월 18일
Sorry for your inconvenience hope to serve you better next time.

6/10 - 괜찮아요

elizabeth

2022년 10월에 1박 숙박함

2/10 - 너무 별로예요

Correy

출장 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
They had roaches.. green stuff growing in the room and rhe mattress was coming apart.. Definitely a unique establishment....
2022년 8월에 1박 숙박함
답변 제공: Lf 님, 2022년 9월 2일
Sorry for inconvenience we will check on issue you have with the room Ty for letting us know

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 8월에 1박 숙박함
답변 제공: Lf 님, 2022년 8월 31일
Sorry for inconvenience

2/10 - 너무 별로예요

Andrew 님, Houston

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2022년 5월에 4박 숙박함

2/10 - 너무 별로예요

Ryan

별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I liked that it was fast and easy to get a room. The front desk lady is extremely rude and short with you. They rushed me out my room when it wasn’t even time to check out the house keeper kept barging in no knocking or anything. And they made me leave the property while I was waiting on my ride. The room was super dirty and the tv was broken and the front desk lady did nothing even when I told her.
2021년 11월에 1박 숙박함
답변 제공: Lf 님, 2021년 12월 3일
Sorry for the inconvenience we will take care the matter

4/10 - 별로예요

Brian

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
No knights stay
One towel no ice bucket broken towel racks hole in bathroom wall no hot water only warm shower handle broken hair all over the bathroom. Terrible no microwave guest service was extremely rude with any accommodations
2021년 8월에 1박 숙박함
답변 제공: Lf 님, 2021년 8월 14일
Mr.Brain we apologize for your inconvenience on your stay here at Knights inn. We try to do better next time

2/10 - 너무 별로예요

Blanca

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 7월에 1박 숙박함
답변 제공: Lf 님, 2021년 8월 1일
Sorry you were not happy with your stay. We will try to do better next time . Ty

6/10 - 괜찮아요

실제 이용하신 고객

가족 여행
2021년 7월에 1박 숙박함
답변 제공: L 님, 2021년 7월 18일
Thank you for staying at our hotel tired to do better next time

4/10 - 별로예요

AnaLisa

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
The lady Jennifer and the front desk was very very nice but we couldn’t stay there. We returned the key due to the condition of the room. It smelled bad and the bed did not have sheets on them.
2021년 7월에 1박 숙박함
답변 제공: Lf 님, 2021년 7월 17일
Sorry for you didnt like the room we will take of that problem as soon as possible. Thank you

2/10 - 너무 별로예요

Edwin

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Orrible no les recomiendo que se ospeden en este hotel
2021년 6월에 3박 숙박함
답변 제공: Lf 님, 2021년 6월 21일
Im sorry you were no happy withyour stay will try to do better next time . Thank you for your feed back

2/10 - 너무 별로예요

실제 이용하신 고객

단체 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Horrible service and rooms
2021년 6월에 1박 숙박함
답변 제공: Lf 님, 2021년 6월 14일
Thank you for bring this issue to our attention, please except my sincere apology for the issue you experiences .

4/10 - 별로예요

josie

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Very dirty. Friendly staff.
2021년 6월에 1박 숙박함
답변 제공: Lf 님, 2021년 6월 7일
Thank for letting us know sorry you were unhappy

2/10 - 너무 별로예요

실제 이용하신 고객

아이를 동반한 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Didnt like anything at all. It was ugly. The worse hotel I have ever stayed.
2021년 3월에 1박 숙박함
답변 제공: Guest Relations 님, 2021년 3월 27일
It saddens us your visit was not excellent. We are sorry you were not pleased with our property. We would love to hear any suggestions you have on how we can improve. Take care and all the best.

2/10 - 너무 별로예요

Susanna

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Never got to stay in my room , I want my refund.when I arrived the front desk said it was no vacancies.
2021년 3월에 1박 숙박함
답변 제공: Guest Relations 님, 2021년 3월 25일
Dear Susanna, We are sorry we were overbooked during your arrival. Regarding a refund, it will come from the third-party site in which you booked. We hope we can host you in the future, and we wish you the best.

2/10 - 너무 별로예요

Leroycia

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Disappointed and needed somewhere to sleep.
I didn’t stay I went in the room. And was immediately disappointed. Went the front desk and made my complaint and immediately booked with a another hotel. I expected some kind of communication.
2020년 10월에 1박 숙박함
답변 제공: Guest Relations 님, 2021년 2월 19일
Dear Leroycia, We're sorry to hear you decided not to stay with us and felt we did not communicate things properly. While this is not something we hear all too often, we have spoken to our team to ensure we are doing our best to deliver a comfortable stay for our future guests. We hope you'll give us another chance to impress you should your travels point you back in our direction.

2/10 - 너무 별로예요

실제 이용하신 고객

좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Needed a place to crash for the nite and the front desk concierge was great super polite def made it
2021년 1월에 1박 숙박함
답변 제공: LF 님, 2021년 1월 20일
Thank you for your response i'm glad that you were able to get good night sleep

4/10 - 별로예요

Genoveba

별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
2020년 9월에 1박 숙박함
답변 제공: LF 님, 2020년 9월 21일
THANK YOU FOR YOUR STAY

2/10 - 너무 별로예요

Chris

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2020년 9월에 1박 숙박함
답변 제공: LF 님, 2020년 9월 21일
Thank you for your stay

8/10 - 좋아요

Jan Helge

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
The smell is not good
There is a bad smell of Mould in the room
2020년 3월에 1박 숙박함
답변 제공: lf 님, 2020년 3월 12일
We will look into that smell, thank for your stay

10/10 - 훌륭해요

실제 이용하신 고객

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The young man at the front counter was extremally nice, patient and helpful as I checked in. I would definitly recommend this hotel just on his wonderful customer service alone. I will use this location again without question.
2020년 2월에 1박 숙박함
답변 제공: lf 님, 2020년 2월 24일
Thank for your stay and appreciate the feedback of our employee.

2/10 - 너무 별로예요

KIMBERLY

단체 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 12월에 1박 숙박함
답변 제공: lf 님, 2019년 12월 9일
I'm sorry that you had to experience that we will look into the situation . Thank you

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스
The checkin was nice and friendly and quick. Quiet, and very clean.
2019년 9월에 1박 숙박함
답변 제공: Lf 님, 2019년 9월 21일
Thanks for staying with us. We appreciate your feedback!

6/10 - 괜찮아요

실제 이용하신 고객

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
The refrigerator didn’t work at all when I was there.
2019년 9월에 1박 숙박함
답변 제공: lf 님, 2019년 9월 9일
Thanks for staying with us and letting us know about the refrigerator we will take of that problem right away thank you. We appreciate your feedback!

10/10 - 훌륭해요

James

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
A++
Very accommodating and helpful even at my 3am arrival
2019년 8월에 1박 숙박함
답변 제공: lf 님, 2019년 9월 3일
Thanks for staying with us. We appreciate your feedback!

4/10 - 별로예요

실제 이용하신 고객

가족 여행
좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
El cuarto estaba en muy mal estado con un olor muy fuerte a humedad
2019년 8월에 1박 숙박함
답변 제공: lf 님, 2019년 8월 19일
I'm sorry that you had to experience that we will look into the situation . Thank you

6/10 - 괜찮아요

Richard

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Ehhh
Some unsavory people hanging around outside late at night
2019년 7월에 1박 숙박함
답변 제공: Lf 님, 2019년 7월 24일
I'm sorry that you had to experience that we will look into the situation . Thank you

2/10 - 너무 별로예요

실제 이용하신 고객

2019년 7월에 2박 숙박함
답변 제공: lf 님, 2019년 7월 12일
I'm sorry that you had to experience that we will look into the situation . Thank you

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
2019년 7월에 1박 숙박함
답변 제공: lf 님, 2019년 7월 12일
I'm sorry that you had to experience that we will look into the situation . Thank you

10/10 - 훌륭해요

실제 이용하신 고객

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Love staying there felt at home very clean would love to go back
2019년 6월에 1박 숙박함
답변 제공: lf 님, 2019년 7월 2일
Thanks for staying with us. We appreciate your feedback!

2/10 - 너무 별로예요

실제 이용하신 고객

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
This property was so nasty the first one room smell like mildew the second room could not flush the toilet and it had roaches in it
2019년 6월에 1박 숙박함
답변 제공: lf 님, 2019년 7월 2일
I'm sorry that you had to experience that we will look into the situation . Thank you

8/10 - 좋아요

Gumaro

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Clean and easy!
Good night’s sleep in a clean room. Easy check in and out. Friendly staff. Easy access to highway.
2019년 5월에 1박 숙박함
답변 제공: LF 님, 2019년 6월 3일
Thanks for staying with us. We appreciate your feedback!

2/10 - 너무 별로예요

실제 이용하신 고객

가족 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nothing, worst place we have stayed in. Bathtub was so nasty would not bathe my dog in it, door on oneof our tooms would not lock, rooms odor was rank, TV didn't work.
2019년 5월에 1박 숙박함
답변 제공: Guest Relations 님, 2019년 5월 31일
Please accept our sincerest apologies about the state of your tub upon your arrival and we will pass your comments along as we strive to improve our guest services and accommodations. Given the opportunity, we would like to change your perceptions during your next visit to the area, and we wish you safe and happy travels along your way.

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Overnight stay
This place is pretty run down. The bathroom was dirty but the bed was clean. Knats in the bathroom. Way overpriced.
2019년 5월에 1박 숙박함
답변 제공: lf 님, 2019년 6월 3일
Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. I greatly appreciate your comments about aspects of the room that need updating.I hope that I can convince you to change your mind about another visit to our property..Thank you!

2/10 - 너무 별로예요

Yessenia

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
our driver could not stay the bed was full of bedbugs.
2019년 3월에 2박 숙박함
답변 제공: lf 님, 2019년 4월 2일
I'm sorry that you had to experience that we will look into the situation . Thank you

4/10 - 별로예요

실제 이용하신 고객

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Filthy place
This place was disgusting and would’ve been happy paying half of what I did today. Roaches crawling around the crevices. Bent mattress and dirty bathtub
2019년 3월에 1박 숙박함
답변 제공: Lf 님, 2019년 3월 26일
I'm sorry that you had to experience that we will look into the situation . Thank you

8/10 - 좋아요

Leonor

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Traveling
It's a pretty good place to stay if are in the area and either flying in or out of hobby airport as I do.
2019년 3월에 1박 숙박함
답변 제공: Lf 님, 2019년 3월 26일
Thank you for your stay

2/10 - 너무 별로예요

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연인과의 여행, 반려동물 동반 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
NOT WORTH THE MONEY THEY CHARGE FOR THE ROOMS THEY ARE A RATS NEST!! This place is the worst place I've ever stayed and I've been to a few properties that I wouldn't recommend but this one I'm afraid that I may need to go get a tetanus shot from the wallpaper is being held up by tax there's nothing in the room other than a TV and your dresser that's falling apart how I pulled out one of the dresser drawers and found a whole bunch of baggies like there is no dealers in there and one of them was full of stuff so yeah that was very pleasant then the ice machine isn't convenient for you to get through it's in the lobby with the other people you have to wait for them to come open the door to let you into the lobby so you can get ice. The breakfast they offer is oatmeal in a little tupperware container, the butter has bread crumbs all in it and cereal that they don't even provide milk for. The water came out brown I was afraid to give it to my service animals and then the manager or whom ever he was, decided to tell me not to fill up my cooler w ice and he yelled at me about my service animals! I've never been treated the way I was here and I promise that this place is not worth 10 dollars much less the 50 they charge and that's only thru the app if you don't do it thru a booking app they want to charge 85 dollars a night. I'm sorry but I wouldn't recommend this place to anyone not even if I didn't like them and that says a whole lot about this place.
2019년 3월에 1박 숙박함
답변 제공: Lf 님, 2019년 3월 26일
I,m sorry that you were upset with the room but you stayed 6 days and not once did you complained about the room or that you found anything in the room you wouldn't allow anyone to clean room that's how we didn't know about you not having a dog until the maid heard him bark. Then that's how you got upset with us then when we told you about that your not allow to have dogs in the room and you did not let us about he/she was a service dog when you checked in or provided any papers showing that he/she was a service dog to us. you got upset after we let you know about the dog. But what your saying it's not true and my Manger did not yell at you. Thanking for your business.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2018년 12월에 1박 숙박함

6/10 - 괜찮아요

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출장 여행
좋아요: 직원 및 서비스
Somewhat clean . Front desk lady was friendly. I think if they clean up and redo the inside it would a nice place .. but for short visit it will do
2019년 1월에 1박 숙박함

8/10 - 좋아요

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가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
didnt have any issues for our brief stay. was fine
2018년 12월에 1박 숙박함

2/10 - 너무 별로예요

Janet

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Not to be stayed at again
Carpet was filthy
2018년 11월에 1박 숙박함

2/10 - 너무 별로예요

실제 이용하신 고객

가족 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
This property was roach infested. The towels felt rough and stiff. There was a smell in the room. The room smelled like wet and molded carpet. And the door to the restroom was falling down. Very bad experience. Never staying there again.
2018년 11월에 2박 숙박함

8/10 - 좋아요

Gumaro

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Great for the traveler on a budget!
My overall stay was decent. It is definitely an older facility and it could use upgrades but it was clean and comfortable. The front desk attendants for both the check in and check out were very friendly and accommodating. I found it to be great for the traveler on a budget. The location had access to multiple restaurants, dine in and fast food. The fact that it was minutes from the airport was an added bonus.
2018년 10월에 1박 숙박함

6/10 - 괜찮아요

Shashibala

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
별로예요: 청결 상태
People nice. Big swimming pool. Convenient. Low rate. They need. Serious cleaning of bathtubs and bathrooms. As it is. In need of good refurbishing in many rooms. Other than that. It is. Fine. Ordinary. Budget rate. Motel They need to pay attention to details. Of little little things missing. Like no Dial tone in room. They need better preventive maintenance. Staff is nice. She carried. My heavy luggage to second floor. By stairs. At 11. Pm at night as I cannot. Changed rooms. Without fuss. Cleanliness. Needs to be stressed specially. Bath tubs toilets. And. Refresher in room. Swimming pool. Is clean and hot and large. It was 90. Degree weather
2018년 7월에 2박 숙박함

2/10 - 너무 별로예요

Casey

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Worst Hotel EVER!!
Booked this Room Thru Hotels.com going by the pictures online.. We needed a place to stay to shower and get a few hours sleep. I got my Key from the office, turned on the Light in the room And Bugs started running everywhere and the smell was horrible! I felt dirty just touching the Door handle.. The Carpet had grass and dirt and stains all over it. I walked back to the office and turned my key in and got back in the car and found a Motel 6 a few miles down the road for $10 more. If you have to stay here bring a gun and Lysol. I'm not very Happy with the situation since I was unable to get my money back for false advertisement. DONT STAY HERE!
2018년 7월에 1박 숙박함

2/10 - 너무 별로예요

Lucero

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
If I could give no stars I would
This has to be the dirtiest hotel I have ever stayed at. Lack of maintenance. Carpets are filthy , doors are broken , everything just looks disgustingly dirty. DO NOT STAY HERE