전용 간이 주방

모텔 6 패서디나, 텍사스 여행 후기

2 out of 5
모텔 6 패서디나, 텍사스
3010 Pasadena Fwy, Pasadena, TX

이용 후기

6.8
평점 10 - 훌륭해요. 380개 이용 후기 중 108개" "
평점 8 - 좋아요. 380개 이용 후기 중 82개" "
평점 6 - 괜찮아요. 380개 이용 후기 중 81개" "
평점 4 - 별로예요. 380개 이용 후기 중 39개" "
평점 2 - 너무 별로예요. 380개 이용 후기 중 70개" "

7.0/10

청결 상태

7.4/10

직원 및 서비스

6.4/10

편의 시설/서비스

6.4/10

숙박 시설 상태 및 시설

6.4/10

친환경

이용 후기

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스

2/10 - 너무 별로예요

Christopher

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I drove from Louisiana and had reaction to only be told they could rent me room the time then was 2:00 am
2024년 4월에 2박 숙박함
답변 제공: Sophia CSR 님, 2024년 4월 16일
Hi Christopher,It is disheartening to read your review. We apologize for the inconvenience you faced. Please let us know more about your experience. So, we can make the required changes and improvements. Our Team hopes to earn your business on future travels so that you can see our continuous improvement.

2/10 - 너무 별로예요

Julio

단체 여행, 가족 여행
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
I got there at 3:00 a.m. look for about 4 hours by 11:00 a.m. I had to leave because it was check out time now why do they charge me full price as if I was there 24 hours when I was literally there for only like fraction of the time yet I pay full price for only a few hours I really would like my money back besides this I never had anything on this hotel nothing to complain about this is not fair only a few hours and I get to charge full price as if I was there the whole day
2024년 3월에 1박 숙박함
답변 제공: Sophia CSR 님, 2024년 4월 1일
Hi Julio,We regret that you had an unpleasant experience at our property. Our Team never wants our guests to return with an unpleasant experience like this. We are actively investigating your feedback with our management for prompt action. I hope this will not be your last impression of us and hope that you will reconsider staying with us in the future.

10/10 - 훌륭해요

Gustavo

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 2박 숙박함
답변 제공: Sophia CSR 님, 2024년 4월 4일
Hi Gustavo,A hearty thanks for your rating. We are feeling blessed to have you as our guest and value your business for choosing us. Our team assures you the best of our services at all times.

4/10 - 별로예요

Jimmy

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Location was good, staff seemed good, roaches and the constant dogs barking is something I can do without. The Motel 6 in Webster is MUCH better
2024년 3월에 1박 숙박함
답변 제공: Sophia CSR 님, 2024년 3월 31일
Hi Jimmy,We are exceptionally thankful that you have honoured our staff members with praiseworthy words. However, we apologize for the inconvenience faced by you regarding these issues. I will surely forward your valuable feedback to our team for improvements. We hope to serve you better next time and are looking forward to welcoming you again soon.

8/10 - 좋아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great
2024년 3월에 1박 숙박함
답변 제공: Sophia CSR 님, 2024년 3월 31일
Hi Amado,I wanted to say thanks for your recent stay here at our hotel! We are happy to see this positive review and rating. Our team strives to exceed your expectations and looks forward to you in the future.

2/10 - 너무 별로예요

Juan 님, Newark

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
very bad place
2024년 3월에 1박 숙박함
답변 제공: Sophia CSR 님, 2024년 3월 26일
Dear Guest,It is disheartening to see this rating. We would love to know more about your experience. So, we can make the required changes and improvements. We always welcome our guest's ideas and suggestions. Our Team hopes to earn your business on future travels so that you can see our continuous improvement.

4/10 - 별로예요

Moussahoudou

아이를 동반한 가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
First time experiencing a motel and last time to make that choice… The Staff was good but the hotel was very dirty.. the wall way was unacceptable (smelly and dirty carpet)..My room got roaches and when approached the staff took note and said they will send cleaners the next morning.. Too much noice, and random knock to your room; It was unsafe because for the 3 nights spent, there has been at least twice a day a police intervention in the motel.. I will not stay at any motel anytime ever ..
2024년 3월에 2박 숙박함
답변 제공: Sophia CSR 님, 2024년 3월 23일
Dear Guest,We are exceptionally thankful that you have honoured our staff members with praiseworthy words. However, regret that you had an unpleasant experience at our property. Our Team never wants our guests to go back like this with an unpleasant experience. We are actively investigating your feedback with our management for prompt action. I hope this will not be your last impression of us and hope that you will reconsider staying with us in the future.

6/10 - 괜찮아요

Tasha

연인과의 여행, 반려동물 동반 여행
좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
My sheets were stained and dirty.. there was other customers in the hallway, being noisey, there wasn’t any vending machines or any type of way to snack or get snacks. I seen a few roaches in the restroom During the early morning. Also the housekeeper was rude, she knocked to let us know it’s check out time, as we were already getting things already, I let her know that I was about to leave just getting a few things.. she stated “oh God.” I kept track of my time, it was not even 11:00am yet. Anyways.. KEEP up the “GOOD” work. ☺️
2024년 3월에 1박 숙박함
답변 제공: Sophia CSR 님, 2024년 3월 18일
Hi Tasha,We regret the numerous issues you experienced during your stay. We are actively addressing cleanliness concerns and pest control to ensure a better environment. Additionally, we will work on noise control and consider adding snack options. We're sorry for the housekeeper's behaviour and will address this internally. Your feedback is valuable, and we hope to welcome you back for an improved experience.

6/10 - 괜찮아요

Cristopher

연인과의 여행
좋아요: 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스, 편의 시설/서비스
Great hotel for a 2 night stay , leave the ac on while out if it gets hot roachs will come out of spots but other than that staff was polite
2024년 3월에 2박 숙박함
답변 제공: Sophia CSR 님, 2024년 3월 12일
Dear Guest,Appreciate your rating and review. We will always ensure that we keep delighting you with our facilities and services. And we will surely forward your valuable feedback to our team for improvements. Our team is looking forward to hosting you again soon!

6/10 - 괜찮아요

Angel

2024년 1월에 2박 숙박함
답변 제공: Sophia CSR 님, 2024년 1월 20일
Hi Angel,Guest satisfaction is our number one objective, we really appreciate your wonderful rating. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit!

8/10 - 좋아요

Debbie

2024년 1월에 1박 숙박함
답변 제공: Sophia CSR 님, 2024년 1월 23일
Hi Debbie,A hearty thanks for your rating. We are feeling blessed to have you as our guest and value your business for choosing us. Our team assures you the best of our services at all times.

4/10 - 별로예요

Nathan

별로예요: 청결 상태, 숙박 시설 상태 및 시설
The bed was comfortable but there was roaches and the tv was stuck on one channel
2023년 12월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2024년 1월 8일
Hi Nathan,Here at Motel 6, we’re always trying to do better. We're sorry to hear that you didn't enjoy your recent stay and would like to apologize that your experience wasn’t as good as it could’ve been. We’d love the chance to make it up to you, so hoping to see you again soon.Lilith#Team6

10/10 - 훌륭해요

Celia

좋아요: 직원 및 서비스
답변 제공: Sophia CSR 님, 2024년 2월 10일
Dear Guest,Seeing such a fantastic rating warms our hearts. We are genuinely grateful for your effort in sharing your experience. We look forward to welcoming you back when you visit the area again!

10/10 - 훌륭해요

Chelsey

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 2박 숙박함
답변 제공: Sophia CSR 님, 2024년 1월 2일
Hello Chelsey,I wanted to say thanks for your recent stay here at our hotel! We are happy to see this positive rating. Our team continuously strives to exceed your expectations and looks forward to you in the future.

10/10 - 훌륭해요

Bryan

출장 여행
좋아요: 직원 및 서비스, 객실의 편안함
Clean
2023년 12월에 1박 숙박함
답변 제공: Sophia CSR 님, 2023년 12월 25일
Hi Bryan,It is heartwarming to see such a wonderful rating. We truly appreciate you taking the time to rate your experience. We hope you will come back to see us again on your next trip to the area!

10/10 - 훌륭해요

David

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: Sophia CSR 님, 2023년 12월 25일
Hi David,A hearty thanks for your rating. We are feeling blessed to have you as our guest and value your business for choosing us. Our team assures you the best of our services at all times.

6/10 - 괜찮아요

Brian

출장 여행, 가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스
Area wasn’t that great, definitely needs a remodel, very loud, a bit dirty. However, the staff were great. Certainly left a lot to be desired. Overall, an average stay at a low budget hotel.
2023년 12월에 6박 숙박함
답변 제공: Sophia CSR 님, 2023년 12월 20일
Hi Brian,Thank you for sharing your feedback. We are glad to know that you were pleased with the staff. However, we apologize for the inconvenience faced by you regarding these issues and will surely forward your valuable feedback to our team for improvements. Our Team hopes to serve you better in the future.

8/10 - 좋아요

Eduardo

별로예요: 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Sophia CSR 님, 2023년 12월 19일
Dear Guest,I wanted to say thanks for your recent stay here at our hotel! We are happy to see this positive rating. Our team continuously strives to exceed your expectations and looks forward to you in the future.

8/10 - 좋아요

Eduardo

2023년 12월에 2박 숙박함
답변 제공: Sophia CSR 님, 2023년 12월 18일
Dear Guest,Thank you for the incredible rating. We are so glad we were able to provide you with such a wonderful experience and we hope to see you very soon!

2/10 - 너무 별로예요

Brianna

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Moldy dirty rooms, and they don't want to refund me the room. We checked in, went to the room and immediately went back to the front desk to ask for a different room. Every room had the same problem so we went elsewhere. If you have asthma or a health condition DO NOT COME HERE.
2023년 12월에 2박 숙박함
답변 제공: Sophia CSR 님, 2023년 12월 16일
Dear Guest,Thank you for sharing your feedback about your stay with us! We sincerely apologize for your subpar experience at our property. This is generally not what our guests experience with us and we hope you give us a chance to make it better for you. This issue has been taken up with our management and we are taking committed steps to rectify it and ensure this does not happen again.

2/10 - 너무 별로예요

Nathan

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
They have roaches in their rooms, the toilets will flush whenever they want to. They have homeless people trying to get into the building to bother people about getting a free room.
2023년 12월에 4박 숙박함
답변 제공: Sophia CSR 님, 2023년 12월 14일
Dear Guest,Thank you for sharing your feedback about your stay with us! We sincerely apologize for your subpar experience at our property. This is generally not what our guests experience with us and we hope you give us a chance to make it better for you. This issue has been taken up with our management and we are taking committed steps to rectify it and ensure this does not happen again.

10/10 - 훌륭해요

Sandra

반려동물 동반 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
Was good
2023년 11월에 1박 숙박함
답변 제공: Sophia CSR 님, 2023년 12월 6일
Dear Guest,A hearty thanks for your rating. We are feeling blessed to have you as our guest and value your business for choosing us. Our team assures you the best of our services at all times.

2/10 - 너무 별로예요

Jackie

2023년 11월에 14박 숙박함
답변 제공: Sophia CSR 님, 2023년 11월 22일
Hi Jackie,We are sad to see this rating and would love to know more about your experience. So, we can make the required changes and improvements. Our Team hopes to earn your business on future travels so that you can see our continuous improvement. We hope to serve you better next time.

10/10 - 훌륭해요

dennis

좋아요: 직원 및 서비스
Staff was amazing. Building and rooms are old and need some work. Good place for the price
2023년 11월에 1박 숙박함
답변 제공: Sophia CSR 님, 2023년 11월 20일
Dear Guest,It was our pleasure to provide you with such a wonderful experience. We are glad to know that we exceeded your expectations and are looking forward to hosting you again soon!

2/10 - 너무 별로예요

Lorena

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 2박 숙박함
답변 제공: Sophia CSR 님, 2023년 11월 18일
Dear Guest,We are sad to see this rating and would love to know more about your experience. So, we can make the required changes and improvements. Our Team hopes to earn your business on future travels so that you can see our continuous improvement. We hope to serve you better next time.

10/10 - 훌륭해요

Swanteise

2023년 11월에 2박 숙박함
답변 제공: Sophia CSR 님, 2023년 12월 7일
Dear Guest,A hearty thanks for your rating. We are feeling blessed to have you as our guest and value your business for choosing us. Our team assures you the best of our services at all times.

4/10 - 별로예요

Julio

2023년 11월에 3박 숙박함
답변 제공: Sophia CSR 님, 2023년 12월 6일
Hi Julio,It is disheartening to see this rating. We would love to know more about your experience. So, we can make the required changes and improvements. We always welcome our guest's ideas and suggestions. Our Team hopes to earn your business on future travels so that you can see our continuous improvement.

2/10 - 너무 별로예요

Lorena

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 1박 숙박함
답변 제공: Sophia CSR 님, 2023년 11월 11일
Dear Guest,It is disheartening to see this rating. We would love to know more about your experience. So, we can make the required changes and improvements. We always welcome our guest's ideas and suggestions. Our Team hopes to earn your business on future travels so that you can see our continuous improvement.

2/10 - 너무 별로예요

MARILYN

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
ITS A DUMP
Horrible rooms!! WON’T RECOMMEND THIS DUMP to anyone!!!
2023년 11월에 1박 숙박함
답변 제공: Sophia CSR 님, 2023년 11월 11일
Dear Guest,It is disheartening to read your opinion about our hotel. We apologize for the inconvenience faced by you. Please let us know more about your experience. So, we can make the required changes and improvements. Our Team hopes to earn your business on future travels so that you can see our continuous improvement.

6/10 - 괜찮아요

sokkheng

출장 여행
좋아요: 직원 및 서비스, 편의 시설/서비스
별로예요: 청결 상태
cheap price
2023년 10월에 5박 숙박함
답변 제공: Sophia CSR 님, 2023년 11월 4일
Dear Guest,Your business is very important to us and we value your feedback. We hope we delighted you with our services and facilities. Please tell us if we have overlooked anything so that we can improve our services. We are looking forward to hosting you again soon.

2/10 - 너무 별로예요

Lorena

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 7박 숙박함
답변 제공: Sophia CSR 님, 2023년 11월 3일
Dear guest,It is disheartening to see this rating. We would love to know more about your experience. So, we can make the required changes and improvements. We always welcome our guest's ideas and suggestions. Our Team hopes to earn your business on future travels so that you can see our continuous improvement.

2/10 - 너무 별로예요

John

좋아요: 청결 상태
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
Gentlemen at checkout, very rude, and the room had roaches.
2023년 10월에 2박 숙박함
답변 제공: Sophia CSR 님, 2023년 10월 31일
Dear Guest,We regret that you had an unpleasant experience at our property. Our Team never wants our guests to have a bad experience. I assure you that we will take appropriate measures to improve the areas you found unsatisfactory. And we will surely forward your valuable feedback to our team for improvements. We hope to serve you better next time.

4/10 - 별로예요

Elaine joy

가족 여행
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Giant pot holes. Got handicap accessible room but no handicap parking at nearest door. Same car parked at nearest space from Thurs afternoon to Sun @11. Only One luggage cart that wasn't available when we needed it. Police activity blocked parking lot exit Both mornings. Fridge not cool. Strong Smoke smell in hall No late check out. Bed & pillows were acceptable. TV channel guide would be helpful. Outside door had key entrance but didn't lock. Anyone could enter. We won't be staying there again
답변 제공: Sophia CSR 님, 2023년 10월 31일
Dear Guest,We regret that you had an unpleasant experience at our property. Our Team never wants our guests to go back like this with an unpleasant experience. We are actively investigating your feedback with our management for prompt action. I hope this will not be your last impression of us and hope that you will reconsider staying with us in the future.

2/10 - 너무 별로예요

Carrie

2023년 10월에 4박 숙박함
답변 제공: Sophia CSR 님, 2023년 11월 13일
Dear Guest,It is disheartening to see this rating. We would love to know more about your experience. So, we can make the required changes and improvements. We always welcome our guest's ideas and suggestions. Our Team hopes to earn your business on future travels so that you can see our continuous improvement.

10/10 - 훌륭해요

Teresa

2023년 10월에 1박 숙박함
답변 제공: Sophia CSR 님, 2023년 11월 11일
Hi Teresa,I wanted to say thanks for your recent stay here at our hotel! We are happy to see this positive rating. Our team continuously strives to exceed your expectations and looks forward to you in the future.

6/10 - 괜찮아요

richard

별로예요: 숙박 시설 상태 및 시설
Grand Prize Barbeque restaurant was closed all weekend. Nearest dining 1.5 miles away on Red Bluff road.
2023년 10월에 2박 숙박함
답변 제공: Sophia CSR 님, 2023년 10월 16일
Dear Guest,Your business is very important to us and we value your feedback. We hope we delighted you with our services and facilities. Please tell us if we have overlooked anything so that we can improve our services. We are looking forward to hosting you again soon.

8/10 - 좋아요

Sherrill

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
2023년 10월에 3박 숙박함
답변 제공: Sophia CSR 님, 2023년 10월 12일
Dear Guest,Thank you for the incredible rating. We are so glad we were able to provide you with such a wonderful experience and we hope to see you very soon!

2/10 - 너무 별로예요

Shanquette

2023년 10월에 2박 숙박함
답변 제공: Sophia CSR 님, 2023년 10월 5일
Dear Guest,We are sad to see this rating and would love to know more about your experience. So, we can make the required changes and improvements. Our Team hopes to earn your business on future travels so that you can see our continuous improvement. We hope to serve you better next time.

10/10 - 훌륭해요

maxwell

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Good
2023년 9월에 1박 숙박함
답변 제공: Sophia CSR 님, 2023년 10월 3일
Hi Maxwell,Guest satisfaction is our number one objective, we really appreciate your wonderful rating. Our Team hopes to have the chance to serve you again on your next visit.

6/10 - 괜찮아요

Charles

출장 여행
좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Building is old and needs repairs and updates. Rooms were clean and staff was friendly. Condition of property is unsightly.
2023년 9월에 5박 숙박함
답변 제공: Sophia CSR 님, 2023년 9월 16일
Hi Charles,Appreciate your rating and review. We will always ensure that we keep delighting you with our facilities and services. And we will surely forward your valuable feedback to our team for improvements. Our team is looking forward to hosting you again soon!

10/10 - 훌륭해요

Brittany

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice hotel
Nice clean room. Staff was friendly. Pool was great.
2023년 9월에 1박 숙박함
답변 제공: Sophia CSR 님, 2023년 9월 11일
Dear Guest,Thank you for staying with us. We value your business and appreciate you choosing us. Our Team hopes to have the chance to serve you again on your next visit.

8/10 - 좋아요

Leigh

단체 여행, 반려동물 동반 여행
좋아요: 청결 상태
별로예요: 편의 시설/서비스
The property is old and from outside at night there are purple lights blinking half out so first glance looks dumpy. Inside it has not been updated but it is clean and decent size room for the price. I stayed in a non smoking /king bed with a small table with 1 chair and a small fridge with a microwave, a tub/shower, Floors are tile cold and hard but rather that then dirty carpet honestly.It was fairly quiet, I was on 1st floor and smoking is on floor 2 and I did not smell smoke in room or common areas. Cart if u need to bring bags in that is wobbly tires. Pros Price- cheap $50-$60 a night Location - beltway- 288-45 close to freeways Pet friendly- at no charge Pay when arrive -cash or card No deposit for incidentals (none available) Pool area- clean and nice size with safety gate surrounding Cons- outside at night purple blinking lights Parking -lot has pot holes but parking was not overcrowded. Not updated and cold feeling but clean Staff nice enough until you ask for late checkout an hour and offer to pay extra but was denied.(understand the challenge) but most hotels work with you Towels- cheap and thin but enough for 2 people No coffee and vending is broken Hope that helps someone
2023년 9월에 2박 숙박함
답변 제공: Sophia CSR 님, 2023년 9월 4일
Dear Guest,Appreciate your rating and review. We will always ensure that we keep delighting you with our facilities and services. And we will surely forward your valuable feedback to our team for improvements. Our team is looking forward to hosting you again soon!

10/10 - 훌륭해요

Rafael

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Muy agradable mi estancia,todo muy limpio y muy tranquilo, exelente servicio,un muy buen lugar para descansar.
2023년 8월에 2박 숙박함
답변 제공: Sophia CSR 님, 2023년 8월 31일
Hi Rafael,It was our pleasure to provide you with such a wonderful experience. We are glad to know that we exceeded your expectations and are looking forward to hosting you again soon!

10/10 - 훌륭해요

Juan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
It was nice clean room very comfortable
2023년 8월에 2박 숙박함
답변 제공: Sophia CSR 님, 2023년 8월 28일
Dear Guest,A hearty thanks for your rating. We are feeling blessed to have you as our guest and value your business for choosing us. Our team assures you the best of our services at all times.

2/10 - 너무 별로예요

Jessica

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 8월에 1박 숙박함
답변 제공: Sophia CSR 님, 2023년 8월 26일
Hi Jessica,We are sad to see this rating and would love to know more about your experience. So, we can make the required changes and improvements. Our Team hopes to earn your business on future travels so that you can see our continuous improvement. We hope to serve you better next time.

10/10 - 훌륭해요

Edgar

출장 여행
2023년 8월에 1박 숙박함
답변 제공: Sophia CSR 님, 2023년 8월 24일
Dear Guest,It is heartwarming to see such a wonderful rating. We truly appreciate you taking the time to rate your experience. We hope you will come back to see us again on your next trip to the area!

6/10 - 괜찮아요

Victoria

연인과의 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The sheet where dirty, tub held water, the kitchenette was dirty fridge was as well dirty. The door had trouble locking. It was noisy an smelt like steal water when walked into rm.
2023년 8월에 1박 숙박함
답변 제공: Sophia CSR 님, 2023년 8월 21일
Hi Victoria,Thank you for taking the time to write such a thorough review regarding your most recent stay. We are so sorry to learn that you were not able to fully enjoy your stay due to the situations you experienced. Your feedback is taken very seriously and has been forwarded to management so that appropriate steps may be taken. I hope you will give us another opportunity to provide you with a better stay.

8/10 - 좋아요

KENNETH

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
I have stayed there five or six times over recent years. No problems. Budget friendly
2023년 8월에 2박 숙박함
답변 제공: Sophia CSR 님, 2023년 8월 16일
Dear Guest,A hearty thanks for your rating. We are feeling blessed to have you as our guest and value your business for choosing us. Our team assures you the best of our services at all times.

8/10 - 좋아요

Andres

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 8월에 2박 숙박함
답변 제공: Sophia CSR 님, 2023년 8월 16일
Hi Andres,It is heartwarming to see such a wonderful rating. We truly appreciate you taking the time to rate your experience. We hope you will come back to see us again on your next trip to the area!