로비

호텔 블리스 케마 여행 후기

2 out of 5
호텔 블리스 케마
1411 Highway 146, Kemah, TX

이용 후기

7.2

좋아요

평점 10 - 훌륭해요. 420개 이용 후기 중 120개" "
평점 8 - 좋아요. 420개 이용 후기 중 140개" "
평점 6 - 괜찮아요. 420개 이용 후기 중 74개" "
평점 4 - 별로예요. 420개 이용 후기 중 37개" "
평점 2 - 너무 별로예요. 420개 이용 후기 중 49개" "

7.6/10

청결 상태

7.4/10

직원 및 서비스

6.6/10

편의 시설/서비스

7.2/10

숙박 시설 상태 및 시설

7.0/10

친환경

이용 후기

8/10 - 좋아요

Christopher

연인과의 여행
좋아요: 편의 시설/서비스
It was fine,
2024년 4월에 1박 숙박함
답변 제공: Sophia CSR 님, 2024년 4월 22일
Dear Guest,Thank you for staying with us. We value your business and appreciate you choosing us. Our Team hopes to have the chance to serve you again on your next visit.

4/10 - 별로예요

Lucinda

2024년 4월에 1박 숙박함
답변 제공: Sophia CSR 님, 2024년 4월 23일
Dear Guest,It is disheartening to see this rating. We would love to know more about your experience. So, we can make the required changes and improvements. We always welcome our guest's ideas and suggestions. Our Team hopes to earn your business on future travels so that you can see our continuous improvement.

8/10 - 좋아요

Brandy

좋아요: 청결 상태, 숙박 시설 상태 및 시설
Nice place
2024년 3월에 1박 숙박함
답변 제공: Sophia CSR 님, 2024년 4월 22일
Dear Guest,A hearty thanks for your rating and positive review. We are feeling blessed to have you as our guest and value your business for choosing us. Our team assures you the best of our services at all times.

2/10 - 너무 별로예요

Jocyline

별로예요: 직원 및 서비스
2024년 4월에 1박 숙박함
답변 제공: Sophia CSR 님, 2024년 4월 15일
Dear Guest,We are sad to see this rating and would love to know more about your experience. So, we can make the required changes and improvements. Our Team hopes to earn your business on future travels so that you can see our continuous improvement. We hope to serve you better next time.

10/10 - 훌륭해요

Bruce

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Infinity place to stay
2024년 4월에 2박 숙박함
답변 제공: Sophia CSR 님, 2024년 4월 12일
Dear Guest,Thank you for staying with us. We value your business and appreciate you choosing us. Our Team hopes to have the chance to serve you again on your next visit.

2/10 - 너무 별로예요

Erika

Nasty old property.. terrible room uncomfortable bed nasty smell to the room nasty dirty sheets wit cigarette holes in blankets
2024년 4월에 1박 숙박함
답변 제공: Sophia CSR 님, 2024년 4월 8일
Dear Guest,I apologize for the disappointing experience you had during your stay. Your feedback is extremely valuable, and I'm sorry we fell short of your expectations. Rest assured, we will address these issues promptly to ensure improvements are made. Please accept our apologies, and we hope to have the opportunity to regain your trust in the future.

10/10 - 훌륭해요

Karlyn Jill

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Clean and has everything you need
2024년 3월에 1박 숙박함
답변 제공: Sophia CSR 님, 2024년 4월 5일
Dear Guest,Thank you so much for your kind words and for recognizing our efforts to provide a clean and exceptional experience for our guests. We take great pride in delivering outstanding service, and we truly appreciate your feedback. We look forward to welcoming you back for another wonderful stay!

2/10 - 너무 별로예요

Ciera

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
The room was smelling like smoke and the bed blankets have holes the online pictures don’t look like it said
2024년 3월에 1박 숙박함

10/10 - 훌륭해요

Barry

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very nice, clean and safe property in a beautiful location by the Bay. Fantastic value for the money!
2024년 3월에 1박 숙박함

2/10 - 너무 별로예요

Brekin

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Hair in the shower stuff In the beds
2024년 3월에 1박 숙박함

10/10 - 훌륭해요

Jeffery

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
.
2024년 1월에 1박 숙박함

2/10 - 너무 별로예요

Bonnie

2023년 12월에 1박 숙박함

6/10 - 괜찮아요

Franshesca

단체 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
....
2023년 10월에 1박 숙박함

10/10 - 훌륭해요

Elias

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설

10/10 - 훌륭해요

Jabrea

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice hotel room on the inside.
2024년 1월에 1박 숙박함

8/10 - 좋아요

Landon

좋아요: 청결 상태, 직원 및 서비스
Couple's retreat
room and property were clean. you can tell that the property is older and re modeled but still charming. The bedding was dated but clean. The pillows were flat and need to be replaced in my opinion. Everything else was just fine for our needs. The guy working the desk when I checked in helped me extend our stay an extra night and was happy to help. Thank you!
2024년 1월에 2박 숙박함

10/10 - 훌륭해요

Tariq

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함

2/10 - 너무 별로예요

Anthony

연인과의 여행
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
I feel this property is over charging customers, my ac was broken, the refrigerator leaked on the floor since the time we walked in, no lock on doors, everything was rusty, coffee machine has so much dust on it nobody would touch it, walls are paper thin, the property was clean and staff was nice, but we wouldn't stay again
2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Claudia

아이를 동반한 가족 여행, 반려동물 동반 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Affordable and very close to the boardwalk.
2023년 12월에 1박 숙박함

6/10 - 괜찮아요

Trina

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Horrible
The first room issued to me when I opened the door I was greeted by a barking dog and the loud odor of nicotine. I was given a 2nd room where the loud odor of nicotine greeted me again. There was a dirty towel hanging in the bathroom. The floors were filthy. I was then issued a 3rd room. The floors and the bathroom were clean. The sheets were stained and there was hair under the sheets.
Dirty floors
Dirty towel
Ironing board?
Dirty floor
2023년 12월에 1박 숙박함

4/10 - 별로예요

Patricia

별로예요: 편의 시설/서비스

8/10 - 좋아요

Nancy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Modesta

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 11월에 1박 숙박함
답변 제공: Tim 님, 2023년 12월 8일
Hi, Modesta! Good to hear you enjoyed our offerings, have a relaxing day ahead. Regards, Tim

10/10 - 훌륭해요

Sandra

2023년 11월에 1박 숙박함

8/10 - 좋아요

Ron

연인과의 여행
좋아요: 편의 시설/서비스
The place is great unfortunately for them all of fhe road construction.
2023년 10월에 1박 숙박함

2/10 - 너무 별로예요

MEIPING

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I booked two two-queen-beds rooms, but I got the two one-king-bed rooms after I checked in. At last I has been charged extra $20 for one two-queen beds room and one one-king-bed room. Very Very inconvenient and unsatisfied!
2023년 10월에 1박 숙박함
답변 제공: Maria 님, 2023년 12월 5일
Hi, Meiping! We are sorry to know that your experience with us has not been a pleasant one. We will work on your feedback to provide the best possible experience next time. Regards, Maria

8/10 - 좋아요

Christian

2023년 10월에 1박 숙박함
답변 제공: Barbara 님, 2023년 12월 5일
Pleased to hear your kind words of gratitude, Christian! We are going to do our best to never fail to impress you every time. Regards, Barbara

6/10 - 괜찮아요

Jennifer 님, Bloomington

단체 여행
별로예요: 청결 상태, 편의 시설/서비스
The rooms were spacious, however the room was not thoroughly cleaned. There was long hair all over the bathroom floor and tub and trash behind the bathroom door which tells me the floor was not swept or mopped either. The tub drain was clogged with a very slow drain so maybe that's why the room was not cleaned before I arrived. The towels and washcloths should be replaced, they are in poor condition and stained. The bedding had cigarette burn holes in it. I think regardless of being inexpensive the rooms still require a somewhat modicum of cleanliness. The process for getting the TV to turn on let alone get a channel working is tedious and comes with lengthy instructions. I watched one channel in my downtime.
답변 제공: Joey 님, 2023년 12월 5일
Hey, Jennifer! Thanks for rating us positively. We do apologize for the hassle you faced. We have forwarded your feedback to our concerned team to ensure your next visit is more comfortable and relaxing. Regards, Joey

6/10 - 괜찮아요

Anita

좋아요: 청결 상태
별로예요: 직원 및 서비스
2023년 10월에 2박 숙박함
답변 제공: Joey 님, 2023년 12월 5일
Thank you so much for the positive rating, Anita! Thank you for sharing this with us, we have duly noted your feedback, and we will strive for a better experience in the future. Regards, Joey

10/10 - 훌륭해요

Ashley

2023년 10월에 1박 숙박함

10/10 - 훌륭해요

Joseph

반려동물 동반 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Clean and cheap
2023년 10월에 1박 숙박함
답변 제공: Noah 님, 2023년 12월 5일
Thank you for your appreciation, Joshep! We hope to give you a consistent service every time. Regards, Noah

6/10 - 괜찮아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 객실의 편안함
Ok for one night
Inexpensive hotel. Beds were very hard and uncomfortable for us. Room was clean, but towels and bedding had stains, it just looks bad. Front desk was friendly.
2023년 10월에 1박 숙박함
답변 제공: Tim 님, 2023년 12월 5일
Hi! We are very sorry that you have had an uncomfortable experience with us. Cleanliness is something about which we are particular and can not compromise, of course, we never want our visitors to face these problems. Thank you for raising this problem, and be assured that we will take this up and address it immediately. In case something else, please contact us. Regards, Tim

8/10 - 좋아요

Taylor

2023년 10월에 1박 숙박함
답변 제공: Noah 님, 2023년 12월 5일
Thank you for your appreciation, Taylor! We hope to give you a consistent service every time. Regards, Noah

8/10 - 좋아요

Feliciano Israel

좋아요: 청결 상태
Just the extra amount for a pet
2023년 10월에 1박 숙박함
답변 제공: Tim 님, 2023년 12월 5일
Thanks for your kind and lovely words, Feliciano! The biggest joy lies in seeing our guests satisfied, we will try our best to meet your expectations in future stays as well. Regards, Tim

10/10 - 훌륭해요

Darius 님, Addison

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was close to the pier and a lot of eatery around the construction was the only thing that made it bad..
답변 제공: Ava 님, 2023년 10월 17일
We are delighted to hear your words of praise, Darius! We will ensure to provide consistent services for your future stays too. Have a pleasant day ahead. Regards, Ava

8/10 - 좋아요

Thomas

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
별로예요: 직원 및 서비스
Die Kaffeemaschine im Receptionbereich hätte ruhig um halb 7 funktionieren dürfen…
2023년 9월에 2박 숙박함
답변 제공: Ava 님, 2023년 10월 17일
Hallo, Thomas! Wir freuen uns, dass Ihnen unsere Dienstleistungen gefallen haben. Ich wünsche Ihnen einen angenehmen Tag :) Grüße, Ava

8/10 - 좋아요

Bonnie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
My favorite place to stay in Kemah Tx.
We enjoyed pur stay at this property, the bed and pillows were comfy. Clean spacious room.. Wirh construction in the area it was a little difficult to get in and out of the property
2023년 9월에 1박 숙박함
답변 제공: Ava 님, 2023년 10월 17일
Thanks for your kind and lovely words, Bonnie! The biggest joy lies in seeing our guests satisfied, we will try our best to meet your expectations in future stays too. Regards, Ava

10/10 - 훌륭해요

alcel

2023년 9월에 1박 숙박함
답변 제공: Ava 님, 2023년 10월 17일
Thank you for rating us with such awesome words, Alcel! We will strive to keep up with your expectations every time. Regards, Ava

6/10 - 괜찮아요

MaryAnn

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Toilet would not flush but the ac was cold and the bed was comfy
2023년 9월에 2박 숙박함
답변 제공: Ava 님, 2023년 9월 13일
We are sorry to disappoint you, MaryAnn! We can understand that your stay with us has not been a pleasant one. However, we will definitely strive hard to serve better. Do give us another chance and we will ensure that you would experience the comfort and hospitality we are known for. Hope to welcome you soon :) Regards, Ava

10/10 - 훌륭해요

Tasha

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The property was clean and safe. The only thing it was terrible getting out of the parking lot do to the construction
2023년 9월에 1박 숙박함
답변 제공: Noah 님, 2023년 9월 13일
Thank you very much, tasha! Delighted to know you loved our services. Keep giving us the opportunity and we assure you an amazing experience every time. Regards, Noah

2/10 - 너무 별로예요

Michael

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 8월에 2박 숙박함
답변 제공: Ava 님, 2023년 9월 12일
Hi, Michael! Thank you for rating us, it seems like your stay with us has not been up to the mark. We believe in continuous improvements. Do give us another chance and we will ensure that you experience the comfort and hospitality we are known for. Regards, Ava

4/10 - 별로예요

Steven

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
No one ever available at front desk, no one came for me to check out properly. Beds are very uncomfortable and bouncy. Hair all over bedding and towels and in shower, water pressure terrible. Air conditioning worked good in room 121 is the only positive. Will never stop here again.
2023년 8월에 1박 숙박함
답변 제공: Barbara 님, 2023년 9월 13일
Hi, Steven! Please accept our sincere apologies for the inconvenience caused. We agree that the lack of cleanliness is unacceptable, we request you to please take this as an off case since we are thoroughly working on cleanliness and it is one of our basic aspects to serve our guests with. Rest be assured, we have updated our team to take the required action immediately to resolve this particular issue. Have a great day ahead! Regards, Barbara

6/10 - 괜찮아요

Davidyne

가족 여행
The app and website exagerates the room. The room was satisfactory considering the price. The only issue which is kind of a big issue when you have a child, and 8-year-old. We could not watch the TV every 3 to 5 minutes we would lose the internet and have to restart the TV or reconnect it.
2023년 8월에 1박 숙박함
답변 제공: Ava 님, 2023년 9월 13일
Hi, Davidyne! We are sad to see that you are not satisfied with our services. Be assured, we will strive day and night to ensure a comfortable stay in the future. Regards, Ava

10/10 - 훌륭해요

Sandra

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 8월에 1박 숙박함
답변 제공: Noah 님, 2023년 9월 13일
Thanks for the positive rating, Sandra! Hope to welcome you again soon. Regards, Noah

10/10 - 훌륭해요

Tara

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice for the price
2023년 7월에 1박 숙박함
답변 제공: Ava 님, 2023년 9월 12일
Hi, Tara! Thanks for your amazing words of appreciation. Words like these drive us to work even harder. Have a wonderful day. Regards, Ava

4/10 - 별로예요

Alexandria

좋아요: 객실의 편안함
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Black mold and staff won’t answer the phone
Overall my stay was okay, the staff weren’t as nice as I was expecting. The late night person at the desk wouldn’t communicate with me that well and preferred to dance to music and ignore me instead of helping me and no one would answer the main telephone. I tried to contact them multiple times to discuss this. When we got into the room, it was not like the pictures. There were stains on our beds and the remote control was busted and didn’t want to work well. There was also black mold on our shower curtain and in the tub. Nothing was in good repair at all.
2023년 8월에 2박 숙박함

10/10 - 훌륭해요

Kristina

2023년 8월에 1박 숙박함
답변 제공: Tim 님, 2023년 9월 13일
Hi, Kristina! We are glad you have taken time out to rate us highly. Having your love and encouragement we feel blessed. Regards, Tim

10/10 - 훌륭해요

Eugene

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Convenient to my destination but road construction is horrible. Take ur patience
2023년 8월에 1박 숙박함
답변 제공: Ava 님, 2023년 9월 12일
Thanks for your kind and lovely words, Eugene! The biggest joy lies in seeing our guests satisfied, we will try our best to meet your expectations in future stays as well. Regards, Ava

2/10 - 너무 별로예요

Anlanette

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
No clean
2023년 8월에 2박 숙박함
답변 제공: Barbara 님, 2023년 9월 13일
Sorry for the inconvenience, Anlanette! Please consider the issue of cleanliness as an off case, as this is one of our basic requirements to serve our guests with. Do give us a chance to host you again and we will make sure that you experience the comfort and hospitality we are known for. Regards, Barbara