야외 수영장, 일광욕 의자

스테이브리지 스위트 휴스턴-나사/클리어 레이크, IHG 호텔 여행 후기

3 out of 5

이용 후기

9.2

매우 훌륭해요

평점 10 - 훌륭해요. 493개 이용 후기 중 340개" "
평점 8 - 좋아요. 493개 이용 후기 중 108개" "
평점 6 - 괜찮아요. 493개 이용 후기 중 21개" "
평점 4 - 별로예요. 493개 이용 후기 중 15개" "
평점 2 - 너무 별로예요. 493개 이용 후기 중 9개" "

9.4/10

청결 상태

9.4/10

직원 및 서비스

9.2/10

편의 시설/서비스

9.0/10

숙박 시설 상태 및 시설

8.8/10

친환경

이용 후기

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
답변 제공: General Manager 님, 2016년 11월 28일
Dear Valued Guest, Thank you so much for choosing Staybridge Suites Houston/NASA/Clear Lake. We are delighted to hear that you enjoyed your stay with us. We hope to have you as our guest again soon. Sincerely, Mark Shearer General Manager

10/10 - 훌륭해요

Lora

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
What a great place for our family to stay! Rooms were comfortable and relaxing, pool and outdoors was fun, movie room and great breakfast buffet. We definitely stay again!
2024년 4월에 1박 숙박함
답변 제공: Kelly C. 님, 2024년 4월 22일
Dear Lora,We're thrilled to hear that your family had such a wonderful stay with us! Creating comfortable and relaxing accommodations for our guests is our top priority, and we're delighted that you found our rooms to be just that. It's fantastic to know that you enjoyed our pool and outdoor amenities—they're perfect for some family fun and relaxation.Our movie room is always a hit with guests looking for some entertainment, and our breakfast buffet is designed to fuel your day with delicious options for every taste. We're so glad you enjoyed them both!Thank you for choosing to stay with us, and we can't wait to welcome you and your family back for another fantastic stay in the future!

10/10 - 훌륭해요

Todd

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Other than the Hot tub being out of order for a few days, our stay was fantastic! Staff is super friendly, the breakfast was good everyday and it is close to shopping and multiple restaurants. Being close to the I45 was also super convenient. Would recommend Staybridge to anyone going that direction!
2024년 4월에 7박 숙박함
답변 제공: Mandy S 님, 2024년 4월 17일
Dear Todd,Thank you for taking the time to share your feedback with us! We're thrilled to hear that you had a fantastic stay overall at Staybridge Suites NASA/Clear Lake, despite the temporary inconvenience with the hot tub. We apologize for any inconvenience this may have caused during your visit.It's wonderful to know that you found our staff to be super friendly and that you enjoyed our breakfast offerings each day. We're also glad that our location near shopping, restaurants, and the I-45 provided convenience and ease during your stay.Thank you for recommending Staybridge Suites to others traveling in our direction. We truly appreciate your kind words and look forward to welcoming you back on your next trip!Warm regards,

10/10 - 훌륭해요

Lidia Giovanna

Excelente opción de hospedaje familiar.
2024년 3월에 3박 숙박함
답변 제공: Kelly C. 님, 2024년 4월 5일
Dear Lidia Giovanna,Thank you for your feedback on your stay at Staybridge Suites NASA/Clear Lake! We're delighted to hear that you found our hotel to be an excellent accommodation option for families. Providing a comfortable and welcoming environment for families is one of our top priorities, and we're thrilled that we could meet your expectations. We appreciate your recommendation and hope to have the pleasure of welcoming you and your family back again soon for another wonderful stay!

10/10 - 훌륭해요

Debra

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
The staff was wonderful. The breakfast was good and the social hour was great
2024년 4월에 2박 숙박함
답변 제공: Kelly C. 님, 2024년 4월 5일
Dear Debra,Thank you for sharing your positive experience at Staybridge Suites NASA/Clear Lake! We're thrilled to hear that you found our staff to be wonderful and that you enjoyed both our breakfast and social hour offerings. Providing excellent service and amenities is our top priority, and we're delighted that we could meet your expectations during your stay. We appreciate your feedback and hope to have the pleasure of welcoming you back again soon for another enjoyable visit!

10/10 - 훌륭해요

Amber-Dawne

연인과의 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We went on vacation and absolutely loved the hotel. It’s away from downtown enough it doesn’t feel so busy. Restaurants in the area are all walkable and very close. The breakfast at the hotel was over the top every morning. It was amazing !! So many options. It’s only half our from Galveston & we had a car the whole time. The staff and service is awesome! We would definitely come back Only one negative part was we wished the hot tub was much hotter as it was the same temp as the pool
2024년 3월에 4박 숙박함
답변 제공: Kelly C. 님, 2024년 4월 2일
Dear Amber-Dawne,Thank you for sharing your fantastic experience at Staybridge Suites NASA/Clear Lake! We're thrilled to hear that you loved your vacation stay with us. Our location, away from downtown but still close to walkable restaurants, provides the perfect balance of convenience and tranquility. We're delighted that you enjoyed our breakfast offerings with plenty of options to start your day off right. Our staff takes great pride in providing excellent service, and we're pleased to hear that they contributed to making your stay memorable. We can't wait to welcome you back for another amazing stay in the future!

10/10 - 훌륭해요

Baisel 님, Wichita

좋아요: 청결 상태, 직원 및 서비스
2024년 3월에 2박 숙박함
답변 제공: Kelly C. 님, 2024년 4월 2일
Dear Baisel,Thank you for taking the time to share your feedback as it is incredibly valuable to us. We are delighted to hear you enjoyed your stay and look forward to seeing you again in the future!

10/10 - 훌륭해요

April

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Check in staff was very quick and helpful. Beds are comfy. Definitely recommend!
2024년 3월에 1박 숙박함
답변 제공: Kelly C. 님, 2024년 3월 4일
Thank you for your positive feedback! We're thrilled to hear that our check-in staff was quick and helpful, and you found our beds comfy. We appreciate your recommendation and look forward to welcoming you back to Staybridge Suites NASA/Clear Lake in the future.

10/10 - 훌륭해요

Shawn

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Spacious rooms and comfortable beds.
2024년 2월에 3박 숙박함
답변 제공: Kelly C. 님, 2024년 2월 29일
Shawn,Thank you so much for providing feedback. We greatly appreciate your kind words and are glad to hear you enjoyed your stay. We hope to see you again in the future!

10/10 - 훌륭해요

Betty 님, Pevely

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: Kelly C. 님, 2024년 1월 23일
Thank your for taking the time to share your feedback. We are delighted to hear you enjoyed your stay with us. We look forward to another opportunity to serve you again in the future!

10/10 - 훌륭해요

Anthony

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 3박 숙박함
답변 제공: Kelly C. 님, 2024년 1월 2일
Thank you for sharing your experience for your recent stay. We are delighted to hear you enjoyed everything and look forward to serving you again in the future!

10/10 - 훌륭해요

Latanya

2023년 12월에 2박 숙박함
답변 제공: Kelly C. 님, 2024년 1월 23일
Thank you for sharing your experience. We are so happy that you enjoyed your stay and look forward to seeing you again in the future. Thank you for choosing Staybridge NASA/Clear Lake!

10/10 - 훌륭해요

Monica

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 2박 숙박함
답변 제공: Kelly C. 님, 2024년 1월 2일
Thank you for sharing your feedback as it is incredibly valuable to us. We are so happy to hear you enjoyed your stay and look forward to serving you again in the future!

10/10 - 훌륭해요

Mariana

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Kelly C. 님, 2024년 1월 2일
Thank you for taking the time to share your feedback, we are delighted to hear you enjoyed your stay. We hope to have the chance to serve you again in the future!

8/10 - 좋아요

Eugene

좋아요: 청결 상태, 직원 및 서비스
The property needs a tummy tuck, not a full face lift but a tummy tuck. Torn bar height chairs in the dining area and peeling desk chair cover in the room need to be addressed. My room, Rm 215, leaked water after it rained the day before I checked out. I let the front desk know, but I'm quite sure this was not a first time occurence. The room was adequately clean and stocked. I would stay there again if given the opportunity.
2023년 11월에 2박 숙박함
답변 제공: Kelly C. 님, 2023년 12월 12일
Eugene,Thank you for taking the time to share your feedback as it is incredibly valuable to us. We take comments such as yours to better ourselves in our ongoing efforts to create the best possible guest experience. I am sincerely sorry to hear about the condition of the furniture. I am happy to announce that we actually placed an order for new soft goods, including desk room chairs, and should be receiving it in the next couple of months. We also recently replaced all room windows so I am sad and surprised to see that there was a leak. I have notified my engineer and we will be thoroughly investigating this. Again, I greatly appreciate the feedback and hope that you will come back to see our improvements. Thank you for choosing Staybridge Suites NASA/Clear Lake, I look forward to serving you again in the future.

8/10 - 좋아요

Naohiko

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 11월에 12박 숙박함
답변 제공: Kelly C. 님, 2023년 11월 20일
Thank you for taking the time to share your experience. Your feedback is incredibly valuable to us as we continuously move forward on improving the guest experience. We hope to see you again in the future!

8/10 - 좋아요

kim

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Cool shower and too-soft bed in nice room.
Clean and spacious room with nice kitchen, sitting, sleeping and bathroom areas. The shower has no door, so cold air freely enters and counteracts with the hot shower. The king mattress in the bedroom was worn out, too soft, not supporting comfortably. Otherwise the room and our overall stay was fine. Nice breakfast daily.
2023년 11월에 4박 숙박함
답변 제공: Kelly C. 님, 2023년 11월 20일
Thank your for sharing you experience. I am sincerely sorry that you encountered issues with the shower and mattress, we are actually working with our team to correct these issues so that we may provide a better guest experience. We hope that you will give us the opportunity to serve you again in the future and will come to see our improvements.

10/10 - 훌륭해요

Elda

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 7월에 1박 숙박함
답변 제공: Kelly C. 님, 2023년 10월 25일
Thank you for taking the time to share your feedback, it is incredibly valuable to us. We are delighted to hear you enjoyed your stay. We hope to see you again in the future!

6/10 - 괜찮아요

Art

가족 여행
좋아요: 청결 상태
별로예요: 직원 및 서비스
Don’t spend the extra money for this place
Our introduction to Staybridge Suites was not good. We arrived at about 4 PM with check-in supposedly at 3 PM. We waited about 25 minutes as a sole front desk agent processed 3 other guests. When our turn came, she told us our room wouldn’t be ready for another 10-15 minutes. Actually, it was about 45 minutes, so our check-in happened after 5 PM. Room was clean except for one sticky area on the kitchenette floor. Having the closet inside the bathroom was weird. The drain on the tub/shower didn’t work.
2023년 8월에 3박 숙박함
답변 제공: Kelly C. 님, 2023년 9월 6일
Thank you for sharing your feedback as it is incredibly valuable to us. I am sincerely sorry to hear about all the issues during your stay and would like you to know I have reached out to our department leaders regarding your comments. We are continuously working to improve the guest experience and feedback like yours allows us to do that. We hope that if your travels bring you back that you will give us a chance to serve you again to check out our improvements. Thank you again for sharing and thank you for staying with us. We hope to see you again in the future.

8/10 - 좋아요

Edgar

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Un lugar tranquilo i agradable
2023년 8월에 1박 숙박함
답변 제공: Kelly C. 님, 2023년 8월 11일
Thank you for sharing! We are delighted to hear you enjoyed your stay. We hope to see you again in the future.

4/10 - 별로예요

Roxanne

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Disappointed
We have been staying here for years. This was the most disappointing. Bed not near as comfortable. Pull out bed was disgusting. Bathroom not as clean. Every piece of furniture squeaked and rocked as though it was going to fall apart. Even fridge door sounded like a haunted house door opening. This was not the room I booked and no other rooms available. Very very disappointed.
2023년 7월에 4박 숙박함
답변 제공: Kelly C. 님, 2023년 8월 2일
I am sincerely sorry to hear about your experience during your stay with us. Thank you for sharing this information and allowing us the opportunity to use this feedback as a way to better ourselves and the guest experience. I have already connected with the housekeeping and maintenance teams regarding the issues you encountered so that we can ensure they are corrected immediately. We hope that you will give us another chance to serve you again so that you may see our improvements.

10/10 - 훌륭해요

Jose

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Fue un viaje familiar estuvimos 4 días paseando por Galveston y Houston, casa año viajamos dos veces y es nuestro hotel preferido muy buen servicio
2023년 7월에 4박 숙박함
답변 제공: Kelly C. 님, 2023년 8월 2일
Thank you for taking the time to share your experience. We are so happy to hear you enjoyed your vacation. We hope to see you again soon!

10/10 - 훌륭해요

Donovan

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 6월에 1박 숙박함
답변 제공: Kelly C. 님, 2023년 6월 20일
Dear Donovan,Thank you for sharing your feedback, we truly appreciate it. We look forward to seeing you the next time your travels bring you into town.Sincerely,

10/10 - 훌륭해요

Cynthia

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 6월에 2박 숙박함
답변 제공: Kelly C. 님, 2023년 6월 20일
Dear Cynthia,Thank you so much for sharing! We truly value your feedback and are glad to hear you enjoyed your stay. We hope to see you again in the future!Sincerely,

10/10 - 훌륭해요

BILL

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Hotel was nice and clean. Room was very comfortable. I had a king suite. Breakfast was above average. I was there two nights and every employee I encountered was very friendly. I will definitely come back here again.
2023년 4월에 2박 숙박함

8/10 - 좋아요

Angela

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 3월에 2박 숙박함

6/10 - 괜찮아요

Regan

가족 여행
좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Staff was great and very polite. One of the reasons we booked this hotel is for the hot tub, but it wasn’t working well. It was supposedly fixed the next day, but still cold the second night. Not a huge deal, but disappointing none the less. Very conveniently located of visiting NASA though, and there are plenty of restaurants nearby.
2023년 3월에 2박 숙박함

10/10 - 훌륭해요

cynthia

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
I highly recommend
Great customer service also beautiful rooms very clean and organized beds are so comfy another plus you cant hear anyone next to you or above you so you get some great sleep.They also have delicious breakfast its a really good hotel for family and any occasion. Highly recommend.
2023년 3월에 2박 숙박함

10/10 - 훌륭해요

Jeanie

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I was impressed with our double queen bed, 1 bedroom suite. The rooms were quiet, and cleanliness and condition of the rooms and property, exceeded our expectation. Staff was courteous. I will definitely stay here each time I am in the NASA/Houston area.
2023년 3월에 2박 숙박함

2/10 - 너무 별로예요

Alexander

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Did not give me the room I reserved and gave no refund.
2023년 3월에 1박 숙박함

10/10 - 훌륭해요

Amanda

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This place has a movie theater and the pool is open late! Worth the expense all the way!!
2023년 3월에 2박 숙박함

10/10 - 훌륭해요

samantha

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I was charged before i arrived wven though i chose pay at property
2023년 3월에 1박 숙박함

10/10 - 훌륭해요

Avi

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 2월에 1박 숙박함

10/10 - 훌륭해요

Robert

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great family hotel
We really enjoyed our stay! The staff was always very kind. We got a multiple room suite which was perfect for our family and hard to find. The beds were very comfortable. The hotel was very accommodating for a slightly later checkout, and got back to us quickly when body soap was out in one of the bathrooms. Would definitely stay again if in the area!
2023년 2월에 2박 숙박함

8/10 - 좋아요

Lakeisha

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Our stay was excellent. The only down side was when the air was on the vent in the bedroom was extremely loud and very annoying. You had to choose to be cool with the air and deal with the noise or be hot with no air no fan and no noise. Other then that the stay was great and the room was great.
2023년 2월에 1박 숙박함

4/10 - 별로예요

Sharon

가족 여행
별로예요: 객실의 편안함
We had two rooms and both beds rolled to middle which was uncomfortable. Also, a high school basketball team stayed the same night in rooms above. LOTS of noise until 1:00 am
2023년 1월에 1박 숙박함

10/10 - 훌륭해요

lawrence

좋아요: 청결 상태, 직원 및 서비스
Great breakfast plenty of variety to choose from
2023년 1월에 1박 숙박함

10/10 - 훌륭해요

kristi

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Loved the staff. Very helpful and attentive. Love the breakfast. Everything was great

6/10 - 괜찮아요

VENKATESHA J

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Had to change the room because the heat was not working. Otherwise everything was good.

10/10 - 훌륭해요

tai

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
I pay 115$ a night.if you pay different hotels around 90$ ,this one big room,great breakfast,good location.very clean.
2022년 12월에 2박 숙박함

10/10 - 훌륭해요

Sarah

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 12월에 1박 숙박함
답변 제공: Kelly C. 님, 2023년 11월 20일
Thank you for taking the time to share your feedback, we are delighted to hear you enjoyed your stay. We hope to see you again in the future!

6/10 - 괜찮아요

Amber

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Okay better than most.
Room was okay. Furniture was some what beaten down and strain and in need of replacement. Cable in our bedroom did not work and by the time we noticed it it was late at night. Overall it was an okay stay but not worth the amount of money in my opinion.
2022년 12월에 1박 숙박함

8/10 - 좋아요

Dempsey

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
good experience while here. Had problem with the heat in my first room but I was quickly moved to another next door, no further issues

10/10 - 훌륭해요

Jose

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 12월에 1박 숙박함

10/10 - 훌륭해요

Kristi

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 11월에 2박 숙박함

10/10 - 훌륭해요

Ryan

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Family Trip
Nice, quiet hotel, with very comfortable rooms and nice, friendly staff.
2022년 10월에 1박 숙박함

10/10 - 훌륭해요

Damian

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
great staff and great location. not far from anything
2022년 10월에 2박 숙박함

10/10 - 훌륭해요

susan

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very friendly helpful staff. I was surprised to have dinner availanle. There seems to be everything you vould possibly need here, laundry, movie room. Pool.
2022년 9월에 1박 숙박함

10/10 - 훌륭해요

Royce

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Enjoyed our stay!! The staff was very friendly and welcoming! The room was clean, accommodating and comfortable. We will definitely visit the property again
2022년 9월에 1박 숙박함

10/10 - 훌륭해요

Daniel

2022년 9월에 1박 숙박함