발코니

수퍼 8 바이 윈덤 휴스턴/I-10/페더럴 로드 여행 후기

2 out of 5

이용 후기

7.4

좋아요

평점 10 - 훌륭해요. 133개 이용 후기 중 31개" "
평점 8 - 좋아요. 133개 이용 후기 중 48개" "
평점 6 - 괜찮아요. 133개 이용 후기 중 34개" "
평점 4 - 별로예요. 133개 이용 후기 중 13개" "
평점 2 - 너무 별로예요. 133개 이용 후기 중 7개" "

8.0/10

청결 상태

7.4/10

직원 및 서비스

9.4/10

편의 시설/서비스

7.4/10

숙박 시설 상태 및 시설

이용 후기

10/10 - 훌륭해요

Evelyn

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2020년 9월에 3박 숙박함

4/10 - 별로예요

Crystal

좋아요: 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
2020년 9월에 1박 숙박함

10/10 - 훌륭해요

Everardo

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2020년 5월에 2박 숙박함

8/10 - 좋아요

Tim

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2020년 3월에 2박 숙박함

10/10 - 훌륭해요

JAMES

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
good choice for my stay in Houston. thanks
2020년 3월에 3박 숙박함
답변 제공: Super 8 Team 님, 2020년 3월 10일
Thank You Sir......

10/10 - 훌륭해요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Room for parking a Semi tractor trailer Room was clean and shower was wonderful after a long work day Stayed all week
2020년 1월에 1박 숙박함
답변 제공: Manager 님, 2020년 2월 6일
Dear Traveler. Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel.

8/10 - 좋아요

RocQuale

가족 여행
좋아요: 직원 및 서비스, 객실의 편안함
Good Choice
The front desk is always nice but the rooms could use a bit updating 😊
2019년 12월에 2박 숙박함

8/10 - 좋아요

Brittney

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
I’d stay again and again
My stay was amazing!! Front desk very friendly
2019년 11월에 1박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nothing it was good need to fix the window in the pool room
2019년 12월에 1박 숙박함
답변 제공: Super 8 - Federal 님, 2019년 12월 7일
We are delighted to learn that you enjoyed your stay with us and was pleased with the service at our motel. It is always very rewarding to receive positive feedback from our guests. We look forward to keep providing you with our very best. Thank you.

8/10 - 좋아요

Joe

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 5월에 2박 숙박함

4/10 - 별로예요

Angela

별로예요: 청결 상태, 직원 및 서비스
The room was partially stocked 1 cup an opened packet for the coffee the window was open with a chair sitting by it which was no where near the desk where it goes the rug was horrible you could feel the grim on it and after getting out of the shower walking to the bed your feet were already sticky and brown breakfast the orange juice and apple juice both tasted soured the waffle iron was filthy burnt hadn't been cleaned in awhile not just from that morning when i said i needed extra towels the cleaning lady to my towels 2 bathtowels 1 handtowel 2 washcloth and a bathmat brought back 1 bathtowel 2 handtowel and 1 washcloth i tried to ask for more but she didn't speak any English and got mad and just walked away I will never stay there again and wouldn't recommend it to anyon3
2019년 5월에 2박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
2019년 3월에 2박 숙박함

6/10 - 괜찮아요

Larry

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
별로예요: 직원 및 서비스
2019년 2월에 2박 숙박함

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
I will never stay there the hotel is smells bad bad customer services.
2018년 8월에 2박 숙박함
답변 제공: Judy 님, 2018년 10월 4일
We apologize for inconvenience you faced. We hope you will give us another, so that we can provide you with our very best Thank you

4/10 - 별로예요

실제 이용하신 고객

별로예요: 직원 및 서비스
-Dissatisfied Customer
It was not so good. The beds were not made, the coffee and tea was not replenished, there was no iron in the room, they gave us one bar of soap when there were three people in the room, no lotion..We had to go to the front desk to get towels although it specified there were three people in the room. The water closet(toilet) was too low to the floor and there was mildew around the tub. And it was entirely too noisy.
답변 제공: Judy 님, 2018년 4월 30일
I am very sorry to hear that you experienced such unusual circumstances and inconveniences during your most recent stay with us. We hope you visit us again and let us serve you with our very best. Thank you

8/10 - 좋아요

laredo

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Excellent job
It was good
답변 제공: Judy 님, 2018년 4월 30일
Thank you for taking the time to let us know how you enjoyed your stay with us! I am so glad that you enjoyed your stay and that you found the accommodations and service to be satisfactory. We look forward to seeing you again!

6/10 - 괜찮아요

Tracy

좋아요: 청결 상태, 객실의 편안함
별로예요: 숙박 시설 상태 및 시설
Had roaches and bugs. Wasn’t too great.
답변 제공: Judy 님, 2018년 4월 30일
On behalf of Super 8, Houston, Texas, I apologize for failing toI assure you that we are continuously improving upon our services and accommodations while addressing our policies and procedures for minimizing and attending to these situations. It is our sincere hope that you will one day return to see how your comments have affected our direction in reaching our ultimate ambition of giving each guest a five star experience. exceed to your expectations.

8/10 - 좋아요

JODY

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2018년 2월에 1박 숙박함
답변 제공: Judy 님, 2018년 2월 12일
JODY, Thank you for taking time to rate your stay at our motel. We are delighted to know that you had a satisfactory stay at our hotel. We hope to keep serving you in future also. Thank you

6/10 - 괜찮아요

실제 이용하신 고객

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Needs Improvements
Linen had cigarette stains. Area felt unsafe. Over all dirty.
2018년 1월에 4박 숙박함
답변 제공: Judy 님, 2018년 2월 7일
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
visiting the sick
The only dissapointment was this motel was not the closiest to hospital we were at.Other than that it was nice
2017년 11월에 1박 숙박함
답변 제공: Judy 님, 2017년 12월 12일
We really appreciate that you took some of your valuable time to share your experience at our hotel. We hope you visit us in the future also. Thank you

10/10 - 훌륭해요

michael

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good stay experience
Nice stay. Quiet except for train. Doesnt often go by at night. Local area is ok.
2017년 8월에 1박 숙박함
답변 제공: Sunny 님, 2017년 9월 11일
Michael, Its always encouraging to know that our guest had good experience with us. We also appreciate that you took some of your valuable time to write a review regarding your stay with us. We hope to keep seeing you in future. Thank you Judy

6/10 - 괜찮아요

Marshall

Business Travel
Very average.
2017년 7월에 1박 숙박함
답변 제공: Sunny 님, 2017년 8월 3일
Marshall, Thank you for taking time to writea review regarding your recent stay at our hotel. We try our best to provide our customer a memorable experience. We apologize if we were unable to meet your expectations. We hope you stay with us the next time you visit Houston. Thank you Super8 Houston, Tx 77015

6/10 - 괜찮아요

dallas visitor 님, houston tx

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Nice hotel close to the highway
The hotel was very affordable. Staff very nice. Room was clean and bed was comfortable. Noisy ac unit but did work. Close to train track could hear train whistle and alot of deisel trucks coming in front of hotel early in the morning. Very noisy but other than that very satisfied with stay.
답변 제공: Judy 님, 2017년 5월 12일
The comfort and convenience of our guests is truly our priority and we strive hard to give them an experience that would certainly make their stay a memorable one. Rest assured that we will do certain measures to ascertain the improvement of our services and maintain the ones you liked best. We hope that we would be able to serve you again very soon.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
답변 제공: Sunny 님, 2017년 5월 12일
Thank you kindly for taking the time to write a review on Expedia. Your feedback is vitally important to us as we always want to meet all of our guests’ expectations. We hope to keep serving you in the future Thank you

8/10 - 좋아요

Lenny R

좋아요: 직원 및 서비스
This hotel is probably worth $80 to $100 per night due to this booking on Super Bowl Sunday in the Houston area was charged $ 181 for room for 2 queen beds . Lot of smokers use this hotel as place had a smoke odor throughout the building . We over paid for this hotel for room and odor we had to deal with later Super Bowl.
답변 제공: Sunny 님, 2017년 5월 19일
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

8/10 - 좋아요

Maarten 님, Rotterdam

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
FRI10
Strategisch gelegen aan de I10, zeker als je op Houston vliegt en verder wil in Texas, vanaf hier kan je alle kanten op.
답변 제공: judy 님, 2017년 5월 12일
Thank you for taking the time to tell us about your recent stay at our hotel. We hope you enjoyed your stay with us. We hope to see you next time you visit Houston.

6/10 - 괜찮아요

Xavier

좋아요: 청결 상태, 숙박 시설 상태 및 시설
The location was good for the price and 10 minutes from downtown.
답변 제공: Sunny 님, 2017년 5월 12일
Thank you for taking time to write a review regarding your stay at our hotel. We hope we met your expectations and hope you visit us in the future and provide us with the opportunity to provide you with our very best. Thankyou

6/10 - 괜찮아요

Letricia

별로예요: 숙박 시설 상태 및 시설
Bad location
neighborhood was bad.
답변 제공: Sunny 님, 2017년 5월 12일
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

4/10 - 별로예요

dale 님, south texas

별로예요: 직원 및 서비스
a bit over priced
I have stayed at this hotel several times, unfornately it's getting to expensive for what it has to offer and the location. The price seems to keep moving up everytime I stay here. I grew up and lived in this area and now it's one of Houston's high crime areas, be careful. If they would bring their price back down about $10 a room they could probably keep it full.
답변 제공: Sunny 님, 2017년 5월 19일
Thank you for taking the time to post your comments about your recent stay. Please allow me to begin by apologizing for the dissatisfaction you experienced, as guest satisfaction is our highest priority. We hope you join the membership of Wyndham Rewards to get access to incredible offers for nearly 7800 hotels. As far the safety is concerned, the hotel takes precautionary measures more than any other hotels. All the rooms are located inside and you can only access them with keycards. We hope you visit us again and talk directly to the hotel or Wyndham to get more exciting rates. Thankyou

6/10 - 괜찮아요

Al 님, texas

좋아요: 청결 상태
별로예요: 직원 및 서비스
Nice room decent stay
Room was nice, but breakfast was not there. Yogurt had expired 2 weeks ago and staff was not there to help.
답변 제공: Judy 님, 2016년 5월 8일
We apologize for the inconvenience. Let me assure you this has never happened before and the moment somebody brought it to our attention we replaced. As far as the front desk is concerned, he/she has been asked to make sure they make themselves available during breakfast hours so nothing like this happens again. We apologize for this incident and we hope you visit us again in the future.

8/10 - 좋아요

Lee 님, Singapore

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Clean and comfortable
Very satisfied with the room. Room looks new . Wi fi connection is good.
답변 제공: sunny 님, 2016년 1월 1일
We are happy that we were able to meet your expectations. We hope to keep serving you in future also. Thankyou Super8

8/10 - 좋아요

Xilu

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
답변 제공: Sunny 님, 2016년 1월 9일
Thjank you for the encouraging rating. We are happy that we were able to meet your expectations. We hope to keep doing same in the future Thankyou

10/10 - 훌륭해요

Norma

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
답변 제공: Sunny 님, 2016년 1월 9일
Norma, Thankyou for a great review. Its always encouraging to hear that our guest are happy. Hope you visit us again in the future and we promise to keep meeting your expectations. Thankyou

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
답변 제공: Sunny 님, 2016년 1월 9일
We apologize for the experience you had at our motel. We hope to improve on our service so we can meet your expectations the next time you visit our Motel. Thankyou for staying at our Motel Super8

10/10 - 훌륭해요

Ronald

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
답변 제공: Sunny 님, 2016년 1월 9일
It is always rewarding to hear that our guest enjoyed there stay with us. We hope to keep meeting your expectations in the future also. Thankyou Super8

10/10 - 훌륭해요

Chineme 님, Abuja-Nigeria

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good hotel afterall
It was great to have such hotel at such ridiculously low rate. Save for the distance from my daily destination in South West Loop, thus the fare on cabs, I thoroughly enjoyed my stay. The internet service was so fast and different from what I had experienced with some other hotels in my previous stay.
답변 제공: Sunny 님, 2015년 8월 1일
Mr. Chineme, We are delighted to learn that you enjoyed your stay with us and was pleased with the service at our motel. It is always very rewarding to receive positive feedback from our guests. We look forward to keep providing you with our very best. Thank you.

8/10 - 좋아요

Ramiro 님, corpus

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
QAR
i STAY AT THIS HOTEL VERY THREE MONTHS AND VERY SATISFIED.
답변 제공: Sunny 님, 2015년 6월 27일
Ramiro, We really appreciate your words of encouragement and that you took some of your valuable time to write your experience during your stay with us. We hope to keep meeting your expectations in the future also. Thank you Super8 1217 Federal Rd Houston, Tx 77015

8/10 - 좋아요

318hartboyz

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Business Trip
The hotel was nice, it was conveniently located , staff was freindly

8/10 - 좋아요

Clay 님, Summit, MS

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
A perfectly fine pace to sleep on a road trip.
We were on a cross-country road trip and needed only a clean, safe place to stay that was close to the Interstate, and this place fit the bill. The neighborhood is not one for leisurely strolls but there are plenty of fast food places and casual restaurants just across the freeway. The room was, at a glance, clean, but when we were packing up in the morning and I had to get on the floor and look for something I found gum caked into the carpet and some broken plastic under the head of the bed. Also, the air conditioner knobs didn't work unless you held them on with both hands. A minor repair is all it would take. The taco place across the street has VERY good breakfast tacos.
답변 제공: Sunny 님, 2015년 6월 13일
Thank you for taking time to write about your experience during your stay at our motel. These responses help us to keep improving so that we can provide our very best to our customers. We hope to provide you with our very best the next time you visit Houston. Thankyou

10/10 - 훌륭해요

Deaqua

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
답변 제공: Sunny 님, 2015년 5월 9일
We are really happy to know that you were satisfied with our services. We hope to keep providing you with our very best in the future also. Thankyou.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
별로예요: 직원 및 서비스
Pretty good!
Stay was pretty good for a super 8. Everything was clean & worked. Good for a quick over night stay.
답변 제공: Sunny 님, 2015년 1월 24일
We are so glad to learn that we were able to give you a pleasant and comfortable experience. We seek to give each guest a very comfortable and accommodating experience and we are thrilled to hear of our success in this ambition. We hope to keep providing you with our very best in the future also. Thank you Super8 1217 Federal Rd Houston, Tx 77015.

8/10 - 좋아요

Barry 님, Greenfield,Ma.

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Super 8 on East Hwy
The hotel was updated and my room was quite fine for the price.....great water pressure
답변 제공: Sunny 님, 2015년 1월 10일
Barry, Thank you for taking some of your valuable time to share your experience with us. We are happy that we were able to meet your expectations. Hope will see you the next time you visit Houston. Once again thank you for your review. Super8 Houston, Tx.

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 숙박 시설 상태 및 시설
It was ok
When we arrived there it was around 11:00pm the guy at the front desk wasn't friendly, no smile, no good customer service at all. We ended up getting a handicapped room because thats all they had left, the bathroom was horrible, the tub had a lot of dirty marks, and needed to be re-modeled, shower curtain was nasty. Breakfast was OK, sheets had a funny smell, small pillows,
답변 제공: Sunny 님, 2015년 5월 2일
Dear Traveler, Thank you for taking some of your valuable time to write a review regarding your stay at our motel. We appreciate all the comments that our guest post as it helps us to keep upgrading our services to meet our customer's satisfaction. We apologize for the inconvenience you faced. You would be happy to hear that we just replaced all our pillows. We hope you visit our motel again in the future and we hope to provide you with our very best. Thankyou Super 8 1217 Federal Rd Houston, Tx 77015.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
답변 제공: Sunny 님, 2016년 1월 9일
Thankyou for a great review. We are happy that we were able to meet your expectations. Hope to see you the next time you visit Houston. Thankyou Super8

4/10 - 별로예요

Kjell Bjoern 님, Oslo

별로예요: 직원 및 서비스
Helt standard
Et helt standard Super 8 - med store rom, tilfredsstillende renhold, greit utstyrt, hyggelig betjening og raskt ut og inn. Kan nesten ikke forvente mer for denne prisen. Tilfeldig valg, men et hyggelig og greit valg.
답변 제공: Sunny 님, 2015년 1월 3일
Kjell Bjoern, Thank you for taking time to write a review regarding your stay at our motel. We appreciate the responses that our guests give us as it helps us to keep improving our standards. We were happy to know that you had a comfortable stay. We hope you visit us the next time you decide to travel to Houston and we promise to provide you with our very best. Thankyou Super8 1217 federal Rd Houston, Tx 77015.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Stayed at the hotel for one night. Everything was neat and clean and the front desk people were very nice.
답변 제공: Sunny 님, 2015년 4월 25일
Dear Guest, We are delighted to learn that you enjoyed your stay with us and was pleased with the service at our motel. It is always very rewarding to receive positive feedback from our guests. We hope to keep providing you with our very best. Thank you. Super8 1217 Federal Rd Houston, Tx 77015

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great place to stay
답변 제공: Sunny 님, 2015년 1월 3일
Dear Traveller, Thank you for taking the time to write your review of our property. A good review from our guest is always very encouraging. Our staff members try every day, to provide that quality customer service to our guests. Thank you again, and we look forward to seeing you on your next trip. Super8 1217 Federal Rd Houston, Tx 77015

6/10 - 괜찮아요

pavan 님, austin

Room is good but getting some stink smell when I switch on the ac. Staff is very decent and not find any problem.
답변 제공: Sunny 님, 2015년 1월 3일
Pavan, We really appreciate you took some of your valuable time to write a review regarding your stay at our motel. We are happy that your stay was comfortable except a minor trouble. Please do contact the front desk the next time you have even a slightest of trouble any time during the day or night. Our staff is always at your disposal and will try to make you feel as comfortable as possible. We are happy you are also satisfied with our staff. Hope to see you next time you decide to visit Houston. Thankyou Super8 1217 federal rd Houston, Tx 77015.

6/10 - 괜찮아요

Manny Wichita

Good Stay for Business
Stayed here during a business trip to Houston, TX. Overall the hotel was comfortable and quite.

4/10 - 별로예요

not so thrilled

Average nothing special
The room was clean the bed was very comfortable and the maid service was ok even if they forgot to bring us clean towels a couple of days. Speaking of towels some of them were so thin you could see through them and there were some wash cloths that had what appeared to be blood stains on them. The hot tub and pool was a joke. It was ice cold and did not look like it had ever been cleaned. That was one of the biggest reason I booked this Hotel but I am sure I wont again.