The room itself was nice enough and appeared to be a newer building; however, for our 6-night stay, housekeeping literally only came ONCE - on the first night, and all they did was leave towels. They didn't tidy up, make the bed, etc. The rest of the nights I had to go to the front desk to get towels. They always "assured" me that housekeeping would come the next day, but they never did. One of the perks of staying in a hotel is that the room is maintained, and you come in to a tidy room after a busy day. We paid >$1000 for a 6-night stay over Thanksgiving week, so the lack of service was extremely disappointing.