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아메리뷰 인 앤드 스위트 뉴 리치몬드 여행 후기

3 out of 5
아메리뷰 인 앤드 스위트 뉴 리치몬드
814 North Knowles Ave, New Richmond, WI

이용 후기

7.8

좋아요

평점 10 - 훌륭해요. 507개 이용 후기 중 227개" "
평점 8 - 좋아요. 507개 이용 후기 중 113개" "
평점 6 - 괜찮아요. 507개 이용 후기 중 67개" "
평점 4 - 별로예요. 507개 이용 후기 중 57개" "
평점 2 - 너무 별로예요. 507개 이용 후기 중 43개" "

8.0/10

청결 상태

8.6/10

직원 및 서비스

7.2/10

편의 시설/서비스

7.6/10

숙박 시설 상태 및 시설

6.0/10

친환경

이용 후기

10/10 - 훌륭해요

Fidel

2024년 3월에 1박 숙박함

4/10 - 별로예요

Amy

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Property is very old and the photos shown on this site are nothing like what is there. The pool had bugs in it. There was no breakfast- coffee and juice only. Sheets are so old they are not even white anymore. Staff was nice and hospitable. But this place needs major upgrades and cleaning. Will not stay again.

4/10 - 별로예요

Andrea

별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Well. Old and I mean old. Room smelled . They appear to rent “long term”. No Kleenex or hangers . Very terrible lobby area. Needs a good cleaning and update . $240 for 2 nights ridiculous considering the condition of the building and rooms . Pool area not nice at all . 😯
2024년 2월에 2박 숙박함

2/10 - 너무 별로예요

Douglas

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The people working the front desk did not communicate with us at all. Instead, they just sat on their phones or didn’t say a word who is the most disgusting hotel and breakfast area that I have ever been in and we did not feel safe there at all.
2024년 1월에 1박 숙박함

10/10 - 훌륭해요

Leo

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
nice clean rooms and decorated great.
2023년 8월에 2박 숙박함

2/10 - 너무 별로예요

Amanda L

별로예요: 청결 상태
2023년 12월에 2박 숙박함

2/10 - 너무 별로예요

Robert

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Run down, dirty hotel
Door would not open with key, she had to manually unlock it each time. Including shortly after midnight. Room was not vacuumed, sheets were stained, shower was dirty and had a cockroach coming out of the drain. The door was missing half the locking latch. The front door said it locks after 11pm, I got in without my key after midnight. I would not stay here again.
2023년 10월에 1박 숙박함

4/10 - 별로예요

Jeremy

단체 여행, 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I fell like an uninvited guest. Hot tub not working.

10/10 - 훌륭해요

Paul

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 10월에 1박 숙박함

4/10 - 별로예요

Christine 님, North Branch

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Definitely needs TLC! . Stains on floor in room,hair and soap scum in Jacuzzi (not ours), Jacuzzi needs to be plugged in and unplugged (not real safe) button for jets missing, water fill very slow and leaked out almost as fast. Bed very uncomfortable. Little patio off room was nice..
2023년 10월에 1박 숙박함

8/10 - 좋아요

Joe

출장 여행
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
There is a serious mold issue in that building Hot tub out of service Patio door to my room was unlocked at checkin Once I secured the patio door and verified it was Locked I was able to simply pick up just a little and open the patio door with the lock still engaged
2023년 9월에 1박 숙박함

2/10 - 너무 별로예요

Derreck

가족 여행
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
The whole property smelled moldy and musty like wet towels. The smell was so bad my clothes still smell moldy even after I washed them. This place is not worth the $160 a night they charged. I would never stay here again or recommend this hotel.
2023년 9월에 1박 숙박함

6/10 - 괜찮아요

Kelle

별로예요: 청결 상태, 숙박 시설 상태 및 시설
2023년 9월에 1박 숙박함

6/10 - 괜찮아요

Kenneth

단체 여행
A little upkeep would go a long way in making the property look better for guests. Rooms were dated but clean, bathroom was fine other than the shortest smallest toilet from the 70s. The frayed towels should have been replaced years ago, but they were clean. Was glad the sliding glass door worked so we could get some fresh air into the room, but we had to clear out spider webs to exit the door. There was a large vent on the outside wall to what we thought was the pool area on one side of our patio that was totally rusted through and staining the siding heavily. We never went into the pool area so can't comment on that. We were just looking for a place to sleep for a couple nights and didn't expect much and that's pretty much what we got. Not complaining, just explaining.
2023년 9월에 2박 숙박함

10/10 - 훌륭해요

Kathleen

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Sri was awesome at check in. Thanks. Kathy Vroman
2023년 9월에 1박 숙박함

8/10 - 좋아요

jerry

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Taylors falls staycation
My wife and I were going to Taylors falls for a day trip and chose to stay close to the area. This hotel popped up and was reasonably priced, so I booked it as the places to stay were narrowing quickly. Our overall stay was great. Unfortunately, the room we stayed in had a leak in the bathroom on our last night. We reported it immediately and the desk person offered towels and a bucket. Needless to say, I was furious at the lack of concern or compassion and was told that they were aware of the situation. I decided to take photos for my protection and in doing so, noticed other conditions that I was not aware existed. I talked to the desk person in the morning before checking out and this person exhibited more concern and urgency. She took my complaint and viewed the photos and also informed me they were aware and this has happened in the past. She gave me the manager direct number to call and follow up. I spoke to the manager the next day when I was home and explained the conditions. Let the manager know that I had photos and concerns abot a few conditions that needed to be rectified for the next guests so that they do not have that experience and was told that they have a n investigation and will resolve. I told them I would need compensation and she fairly compensated me for one night stay. I thought this was fair since our stay was great in lieu of the incident. I pray that they took my recommendations seriously to help their establishment give the best to future patrons.
2023년 9월에 1박 숙박함

2/10 - 너무 별로예요

matthew

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Unfortunately the property has run its course , we rented the honeymoon sweet and there was a black cloth over a chair in the room ( seat cover ) when we pulled it up , well it was beat up and gross . The air conditioner was rattling and we decided not to stay ( the lake view is a swamp with a camera facing the window,!!! We asked for our money back and they wouldn't refund us , and we didn't stay!! Here are pics and a video
2023년 9월에 1박 숙박함

8/10 - 좋아요

Judy

단체 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 편의 시설/서비스
The cafe was just across the parking lot, but the menu that the hotel had in the room was OLD and had incorrect prices. Our main attraction was the low price and THE HOT TUB and pool. BUT, the hot tub was out of service (for approximately 15 days already). The pool was very cold. The breakfast only was until 9am and didn't have much on it. We had reserved a 2nd floor balcony, but were given a patio on the main lever, which worked out great for us since we walked across the parking lot to the cafe. We moved our table and chairs from the patio to the lawn for some great sunshine.
2023년 8월에 1박 숙박함

4/10 - 별로예요

Angela

가족 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Easy to get to off highway. Clean comfy bed but rest of room was dirty. Floors not vacummed and shower curtain gross. Needs major update, carpet, and paint. No breakfast at 6 when they said there was supposed to be. We had to leave and nothing was put out by 6:30.
2023년 8월에 1박 숙박함

8/10 - 좋아요

Stacey

좋아요: 직원 및 서비스
2023년 8월에 2박 숙박함

10/10 - 훌륭해요

Doreen 님, Dayton

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
For a budget hotel this place was perfect. It was cozy, the beds were incredibly comfortable, and everything was clean. What more could you ask for for the price? In addition a nice complementary breakfast and a very kind and welcoming staff. Highly recommend.
2023년 8월에 1박 숙박함

6/10 - 괜찮아요

Mark David

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
Needs a little updating
2023년 8월에 1박 숙박함

2/10 - 너무 별로예요

Eric

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 8월에 1박 숙박함

4/10 - 별로예요

David

가족 여행
별로예요: 편의 시설/서비스
Rooms dirty and dusty. Bathroom fan did not work. Freezer in fridge not working. Lamp shades loose tv remote not functioning correctly.
2023년 8월에 1박 숙박함

2/10 - 너무 별로예요

Crystal

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Booked a balcony room. No balcony. Dirty, broken door, stained carpet. Broken bed
2023년 8월에 1박 숙박함

8/10 - 좋아요

Paul

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Perfect location nice clean room hot water. I enjoyed my stay and plan to stay at this location next year also.
2023년 8월에 3박 숙박함

4/10 - 별로예요

실제 이용하신 고객

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Skip it!
Skip it! Check in - we waited 20 minutes for someone to show up at the front desk. Called the number “they were in the restroom”. Rooms were dirty, there were crumbs between the sheets which were stained. Bed spread also stained. A bar of soap and shampoo bottle for showering. Two towels. Missing fire alarm, walls, bed and flooring all scratched up. Bathroom floor was dirty. The room ac wasn’t working properly and covered in dust inside the venting. Breakfast was a few donuts from a gas station thrown out. Pool closed at 9, hot tub out of order.
2023년 8월에 1박 숙박함

2/10 - 너무 별로예요

Dianne

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
Got in at 12:00am. We were talking among ourselves and said this place doesn't have----hand towels only 2 bath towels one plastic cup, no Kleenex blow dryer no screen, for window, no smoke alarm, no safety lock on door! So at 12:30 there was a knock at the door. Here are your towels, hand towels and cups. Isn't that ironic! So is this place BUGED? We sure didn't feel safe! Oh we didn't have a phone! I also paid Travelocity $91.14 for one night and when I paid the second night which was also reserved, I was charged $138.11. What a rip off! The Bate's Motel!!!
2023년 8월에 1박 숙박함

4/10 - 별로예요

Dianne

별로예요: 숙박 시설 상태 및 시설
Got in at 12:00am, we were talking among ourselves and said this room doesn't have-- no hand towels only 2 bath towels, one plastic cup, no Kleenex, no blow dryer, screen on window, no smoke alarm, no safety lock on door. So, at 12:30am there was a knock at the door. Here are your towels, hand towels and cups. Isn't that ironic! ! So is this place BUGED? We sure didn't feel safe! Also, I paid Travelocity $91.14 for one night when I booked, when I paid the second night which was also reserved, I was charged $138.11 What a rip off! THE BATES MOTEL!!!! We won't stay here again!

2/10 - 너무 별로예요

Dianne

별로예요: 숙박 시설 상태 및 시설
Checked in about 2:00pm, left for racetrack. Got back at 12:00am. We were talking among ourselves. And said this room doesn't have No hand towels, only 2 bath towels, one plastic cup, no blow dryer for hair, no phone, no smoke alarm no safety lock on door, no screen on window! So, at 12:30am there was a knock on the door. Here are you hand towels bath towels and cups. Isn't that ironic! Never spoke to anyone. So is this place BUGED? We sure didn't feel safe! ALSO When I booked from Travelocity I paid $91.14. for one night and was charged $138.11 for the second night which I reserved the same thime. I reserve 2 nights! The Bates Motel. I won't stay here anymore. Dianne Dufour

4/10 - 별로예요

실제 이용하신 고객

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Hotel Stay on July 21, 2023
The front entrance had a bad smell and the the chlorine smell from the pool was overpowering while checking in at the front desk. Our room smelled of a very strong bleach smell and I asked if there were any other rooms available after we came back from eating and they sprayed some frabreeze which helped but it was still faint. The towels were low quality. The breakfast was disappointing but thankful they had something.
2023년 7월에 1박 숙박함

6/10 - 괜찮아요

Janet

별로예요: 청결 상태, 숙박 시설 상태 및 시설
Close to the track
2023년 8월에 3박 숙박함

8/10 - 좋아요

Rodney

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I do not write reviews
2023년 7월에 2박 숙박함

6/10 - 괜찮아요

Kathy

단체 여행
좋아요: 청결 상태
별로예요: 직원 및 서비스, 편의 시설/서비스
Hotel staff attempted to charge extra $30 for four people in 2 queen beds over and above secured Expedia rate and asked for this in cash. Beware of this property.
2023년 7월에 1박 숙박함

8/10 - 좋아요

Maria

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 7월에 2박 숙박함

8/10 - 좋아요

Robert

좋아요: 청결 상태, 숙박 시설 상태 및 시설
2023년 6월에 2박 숙박함

8/10 - 좋아요

Cindy

좋아요: 청결 상태, 직원 및 서비스
Staff was so accommodating getting our rooms ready early so we could get to a family wedding on time!! Moved one of our three rooms so we could all be closer together!! Very nice people!!
2023년 7월에 1박 숙박함

8/10 - 좋아요

Barbara

가족 여행
Our room was clean
2023년 6월에 2박 숙박함

2/10 - 너무 별로예요

Marvin

연인과의 여행
별로예요: 숙박 시설 상태 및 시설
Doesn’t look anything like the adds
2023년 6월에 1박 숙박함

4/10 - 별로예요

Timothy

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Booked a deluxe king room with patio. There is no such room. Room had a small bed. Room was non refundable. They told me to take it up with orbitz. Staff was wonderful but hotel needs work and updates. Smells musty. We were in town for a wedding and didn’t have time to spend hours on the phone.
2023년 6월에 1박 숙박함

8/10 - 좋아요

Joaquim

연인과의 여행
좋아요: 숙박 시설 상태 및 시설
good
2023년 6월에 1박 숙박함

10/10 - 훌륭해요

Lori

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Loved it! We are on a long road trip and staff was very accommodating and friendly! The room was perfect for our needs and very clean! We slept soundly and were never disturbed! Would definitely recommend to anyone who needs a safe, clean and quiet place to rest from your travels!😊
2023년 6월에 1박 숙박함

4/10 - 별로예요

실제 이용하신 고객

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 6월에 1박 숙박함

2/10 - 너무 별로예요

Angie

2023년 6월에 1박 숙박함

4/10 - 별로예요

Richard

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태
The TV did not work in the first room we were given - plus the room had not been properly cleaned. The mirror in the living room even had splatter marks on it. The second room was much better; however, it had not been vacuumed.
2023년 6월에 1박 숙박함

8/10 - 좋아요

Kathy

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Bed was too firm for me
2023년 6월에 1박 숙박함

10/10 - 훌륭해요

Brian

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 6월에 2박 숙박함

4/10 - 별로예요

Nicholas

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Bad Smells
The whole place smells bad. When you walk in the door, you're hit with uncleaned fish tank, the hallways had a different unpleasant smell I couldn't identify. Staff was polite and I understand they just took over management. Hope they can turn the place around
2023년 5월에 1박 숙박함

4/10 - 별로예요

Cathy A

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 5월에 1박 숙박함

4/10 - 별로예요

Mariana

2023년 4월에 1박 숙박함