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트래블로지 바이 윈덤 허드슨빌 여행 후기

2 out of 5
트래블로지 바이 윈덤 허드슨빌
3005 Corporate Grove Dr, Hudsonville, MI

이용 후기

6.0
평점 10 - 훌륭해요. 874개 이용 후기 중 96개" "
평점 8 - 좋아요. 874개 이용 후기 중 230개" "
평점 6 - 괜찮아요. 874개 이용 후기 중 234개" "
평점 4 - 별로예요. 874개 이용 후기 중 150개" "
평점 2 - 너무 별로예요. 874개 이용 후기 중 164개" "

6.2/10

청결 상태

6.8/10

직원 및 서비스

4.8/10

편의 시설/서비스

5.8/10

숙박 시설 상태 및 시설

5.0/10

친환경

이용 후기

8/10 - 좋아요

Bob

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Helpful when checking in
2024년 2월에 1박 숙박함
답변 제공: Manager On duty 님, 2024년 2월 22일
We would like to thank you for your feedback. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay.Thank you so much for your business and we look forward to seeing you in the future.

4/10 - 별로예요

Johnathan

별로예요: 청결 상태
2024년 1월에 1박 숙박함
답변 제공: Manager On duty 님, 2024년 2월 22일
I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

2/10 - 너무 별로예요

roy

2023년 12월에 1박 숙박함
답변 제공: Manager on Duty 님, 2023년 12월 31일
I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

2/10 - 너무 별로예요

Gary

단체 여행
별로예요: 편의 시설/서비스
I waited forever at the front desk to check in. I finally got checked in went to the room and it was a single bed and I reserved a double bed. So went back to the desk got a different room went to that room and the key didn’t work went back to the front desk got a working key. Got back up to the room and there was no towels and there was hair in the shower.
2023년 11월에 1박 숙박함
답변 제공: Manager On duty 님, 2023년 11월 27일
I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

2/10 - 너무 별로예요

Darci

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The worker's are rude. Stick you in dirty rooms
2023년 11월에 1박 숙박함
답변 제공: Manager On duty 님, 2023년 11월 10일
I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

6/10 - 괜찮아요

Dawn

좋아요: 청결 상태, 객실의 편안함
2023년 10월에 2박 숙박함
답변 제공: Manager On duty 님, 2023년 10월 11일
I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

2/10 - 너무 별로예요

Jim

연인과의 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
First off key didn't work, went back to get it fixed twice...two Total pillows in the room, no towels, charger wouldn't stay plugged into outlets, says no smoking but people definitely smoke, tv super small, toilet water leak and water pressure was crap. Overall i would expect this at a $55 a night hotel not a $130
2023년 9월에 1박 숙박함
답변 제공: Manager On duty 님, 2023년 9월 18일
I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

2/10 - 너무 별로예요

Erik

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Hotel is a dump. Construction workers partying on sidewalk late at night, hooting at people, and urinating in parking lot. Very unclean property. Needs a lot of work. No pool as advertised. Bugs all over. Stains on bed. We refused to stay and were charged $300 for the 2 nights. I would be ashamed to represent this so called business.
2023년 9월에 2박 숙박함
답변 제공: Manager On duty 님, 2023년 9월 18일
I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

4/10 - 별로예요

Andrea

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
For the price will you do it?
Price was the only reason I stayed buying a house and escrow hasn’t closed, but I will never go back here. Ghetto run down, people need to put the drugs down around there. They need to use that energy and vacuum a hallway or stairs
2023년 8월에 1박 숙박함
답변 제공: Manager On duty 님, 2023년 9월 8일
I would like to thank you for your feedback. I would also like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

6/10 - 괜찮아요

Allison

좋아요: 직원 및 서비스
Cheap and you can tell
You get what you paid for. I booked for two adults and only had one set of towels in the room. The one I got was permanently stained and the shower curtain had been melted by something in the middle.
2023년 9월에 2박 숙박함
답변 제공: Manager On duty 님, 2023년 9월 8일
I would like to thank you for your feedback. I would also like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

10/10 - 훌륭해요

Kathleen

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Samantha was amazing! Her customer service was fantastic! She found a room that my little boys could run around and get their wiggles out! She was kind and helpful! Thanks!
2023년 8월에 1박 숙박함
답변 제공: Manager On duty 님, 2023년 9월 1일
We would like to thank you for your feedback. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay.Thank you so much for your business and we look forward to seeing you in the future.

2/10 - 너무 별로예요

George

출장 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태
The room was terrible had dead bugs in all the corners of the bathroom , Ihad to kill a few spiders. The bathroom floor was sticky, the toilet was very dirty . If you want to see for yourself the room number was 102.
2023년 8월에 2박 숙박함
답변 제공: Manager On duty 님, 2023년 8월 28일
I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

2/10 - 너무 별로예요

Bruce

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
No pool
2023년 8월에 1박 숙박함
답변 제공: Manager On duty 님, 2023년 8월 26일
I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

4/10 - 별로예요

andrew

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
My room smelled bad. Stayed for never got fresh towels or any type of service. Lesson learned it's frustrating that hotel changed like this do not offer any type of service.
2023년 8월에 4박 숙박함
답변 제공: Manager On duty 님, 2023년 8월 26일
I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

2/10 - 너무 별로예요

Audrey

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 8월에 1박 숙박함
답변 제공: Manager On duty 님, 2023년 8월 26일
I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

4/10 - 별로예요

실제 이용하신 고객

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
2023년 8월에 1박 숙박함
답변 제공: Manager On duty 님, 2023년 8월 26일
I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

4/10 - 별로예요

david

2023년 7월에 3박 숙박함
답변 제공: Manager On duty 님, 2023년 9월 1일
I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

2/10 - 너무 별로예요

Gammy

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 8월에 1박 숙박함
답변 제공: Manager On duty 님, 2023년 8월 11일
I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

10/10 - 훌륭해요

Gary

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Make a wish Rider
The clerk on site was very sweet and kind would definitely stay if in that area again
2023년 7월에 1박 숙박함
답변 제공: Manager On duty 님, 2023년 8월 4일
We would like to thank you for your feedback. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay.Thank you so much for your business and we look forward to seeing you in the future.

4/10 - 별로예요

Tim

2023년 7월에 1박 숙박함
답변 제공: Manager On duty 님, 2023년 8월 21일
I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

2/10 - 너무 별로예요

Vadim

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Dirty and poorly managed.
2023년 7월에 1박 숙박함
답변 제공: Manager On duty 님, 2023년 7월 29일
I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

10/10 - 훌륭해요

Camyn

2023년 7월에 1박 숙박함
답변 제공: Manager On duty 님, 2023년 8월 21일
We would like to thank you for your feedback. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay.Thank you so much for your business and we look forward to seeing you in the future.

6/10 - 괜찮아요

Jesús

연인과의 여행
별로예요: 숙박 시설 상태 및 시설
Room was clean what I didn’t like was the screen window they were in bad shape and spider web was around one day was ok to stay the room smell a little bad until ran the air conditioner was ok other than that stuff was nice
2023년 7월에 1박 숙박함
답변 제공: Manager On duty 님, 2023년 7월 28일
I would like to thank you for your feedback. I would also like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

2/10 - 너무 별로예요

실제 이용하신 고객

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Go further down the road
Bathroom wasn’t cleaned. Splash marks on mirror, pink stuff in sink. Had clean towels. Bed fitted sheet was so thin I thought there wasn’t one. Found cigarette hole in it. Lamp shade fire hazard melted shade, no turn knob only screw, unplugged. Carpet wasn’t vacuumed. Dirty chair, cigarettes? Whole place smelled of cigarettes despite non smoking on upper level. Travel-lodge pictures is nothing compared what it really is on the inside. We won’t be back. For the $95 what you pay is what you get.
Melted shade
No knob
Cigarette hole, super thin
Needs paint
2023년 7월에 1박 숙박함
답변 제공: Manager On duty 님, 2023년 7월 26일
I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

8/10 - 좋아요

Tara

출장 여행
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
Manage Expectations
I read the reviews and room description before settling on Travelodge. Ultimately everywhere else was super expensive for a 3 night stay. I think there were multiple events this weekend, so room rates were higher in Holland than the previous two years we've been here. If you stay here, keep in mind that you get what you pay for. I meal prep breakfast and dinner because my kid has to eat healthy meals during swim meets. I brought our cooler and air fryer because there's no mini fridge in the rooms. There's a microwave in the lobby depending on where you are in the hotel, it could be a hike. We were close. There's no elevator. The bedroom/dining table area was clean/vacuumed. The pillows are flat, not pancakes, but I needed both to feel like I was using one at home. I brought pillows from home. Other than that the bed was comfortable. The bathroom sink was clean. The toilet seat had a droplet of I don't know what on it, and there was a ring inside the toilet like what you see if you forget to clean the basement toilet for a couple months. The bathtub was one of those one piece tub/shower deals. I used my Scrubbing Bubbles to clean the toilet seat and tub/shower/soap dish. I didn't clean the inside of the toilet. All the furniture and decor is probably from the 90s except the tv. The television is a flat screen, but it is tiny, maybe a 30".
2023년 7월에 3박 숙박함
답변 제공: Manager On duty 님, 2023년 7월 26일
We would like to thank you for your feedback. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay.Thank you so much for your business and we look forward to seeing you in the future.I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

2/10 - 너무 별로예요

Eleni

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Absolutely filthy
Every single thing in this hotel was terrible. The room was so filthy i opted to brush my teeth in the parking lot on the morning of checkout and just leave as quickly as possible. The mattress had huge stains and no cover, the pillows were totally flat, there were questionable stains on nearly everything, the sink barely drained, hairs and stains on every towel provided. Horrible experience over all i seriously thought we would get a disease sleeping there.
2023년 7월에 1박 숙박함
답변 제공: Manager On duty 님, 2023년 7월 24일
I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

4/10 - 별로예요

Charles

출장 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Wyndham should be ashamed of this property, no housekeeping in 4 days. Bed was nice but pillows were pancakes
2023년 7월에 4박 숙박함
답변 제공: Manager On duty 님, 2023년 7월 22일
I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

6/10 - 괜찮아요

MaryBeth

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Bathroom outlet didnt work. Staff was attentive and pleasant.
2023년 7월에 1박 숙박함
답변 제공: Manager On duty 님, 2023년 7월 18일
I would like to thank you for your feedback. I would also like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

10/10 - 훌륭해요

Kristina

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great time
We had a great time the staff was awesome and very helpful i would recommend staying here rooms were nice and clean
2023년 7월에 3박 숙박함
답변 제공: Manager On duty 님, 2023년 7월 17일
We would like to thank you for your feedback. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay.Thank you so much for your business and we look forward to seeing you in the future.

2/10 - 너무 별로예요

Carrie

2023년 7월에 1박 숙박함
답변 제공: Manager On duty 님, 2023년 8월 5일
I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

4/10 - 별로예요

Vu Thuan Hau

별로예요: 청결 상태, 숙박 시설 상태 및 시설
2023년 7월에 3박 숙박함
답변 제공: Manager On duty 님, 2023년 7월 13일
I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

2/10 - 너무 별로예요

Don

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 7월에 1박 숙박함
답변 제공: Manager On duty 님, 2023년 7월 4일
I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

6/10 - 괜찮아요

Eugene

2023년 6월에 1박 숙박함
답변 제공: Manager On duty 님, 2023년 7월 20일
We would like to thank you for your feedback. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay.Thank you so much for your business and we look forward to seeing you in the future.

6/10 - 괜찮아요

Ezequiel

2023년 6월에 1박 숙박함
답변 제공: Manager On duty 님, 2023년 7월 4일
I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

2/10 - 너무 별로예요

John

연인과의 여행, 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Online photos are not representative of actual condition of the premises. Most of the claimed amenities were out of order or had been discontinued. There is an obvious lack of maintenance to the building.
2023년 6월에 2박 숙박함
답변 제공: Manager On duty 님, 2023년 6월 28일
We would like to thank you for your feedback. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay.Thank you so much for your business and we look forward to seeing you in the future.

8/10 - 좋아요

Jian

좋아요: 청결 상태, 직원 및 서비스
The staff is very nice. but the room is mediocre
2023년 6월에 1박 숙박함
답변 제공: Manager On duty 님, 2023년 6월 28일
I would like to thank you for your feedback. I would also like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

10/10 - 훌륭해요

Angelica

별로예요: 숙박 시설 상태 및 시설
La instalación del cuarto es pobre
2023년 6월에 1박 숙박함
답변 제공: Manager On duty 님, 2023년 6월 25일
We would like to thank you for your feedback. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay.Thank you so much for your business and we look forward to seeing you in the future.

2/10 - 너무 별로예요

실제 이용하신 고객

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Very disappointing
The rooms had a very musty smell. There were no pillow cases on the pillows. There were no top sheets on the beds. We were told that the manager also owned another hotel in Hudsonville, but even though there were rooms available there, we were not allowed to pay the difference in price and switch to the other hotel.
2023년 6월에 1박 숙박함
답변 제공: Manager On duty 님, 2023년 6월 16일
I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

2/10 - 너무 별로예요

Edward

별로예요: 청결 상태
Terrible hotel smelled like a tobacco farm bad bed old needs replaced carpet needed cleaned would not recommend
2023년 6월에 3박 숙박함
답변 제공: Manager On duty 님, 2023년 6월 7일
I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

6/10 - 괜찮아요

Jarmara

좋아요: 청결 상태, 직원 및 서비스
2023년 6월에 1박 숙박함
답변 제공: Manager On duty 님, 2023년 6월 7일
I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

6/10 - 괜찮아요

Donald

좋아요: 객실의 편안함
별로예요: 청결 상태, 직원 및 서비스
budget is as budget does
This is a low budget hotel . Get your head around that and your expectations will be closer to the mark. We were there for 5 nights. No change of bedding happened during that time, and no fresh towels. There was no coffee maker , fridge or microwave in the rooom. The beds were great and the price was right. So, if you just passing thru, and need a place to sleep only, then this hotel meets that criteria. Coffee was available in the lobby, and the staff were nice.
2023년 5월에 5박 숙박함
답변 제공: Manager On duty 님, 2023년 5월 16일
I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

4/10 - 별로예요

christine

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Very dirty. Air conditioner was very loud. Hard to get the blow dryer to work.
2023년 5월에 1박 숙박함
답변 제공: Manager on Duty 님, 2023년 5월 13일
I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

4/10 - 별로예요

Bonnie

좋아요: 직원 및 서비스
별로예요: 청결 상태
2023년 5월에 1박 숙박함
답변 제공: Manager On duty 님, 2023년 5월 11일
I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

2/10 - 너무 별로예요

Hillary

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Don’t waste your time
The lobby was very dirty with cabinet doors hanging off. The halls smelled like pot, the rooms were so loud with the road noise, and the room was not very inviting.
2023년 5월에 1박 숙박함
답변 제공: Manager On duty 님, 2023년 5월 11일
I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

10/10 - 훌륭해요

Marilee

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Convenient location for visiting both Grand Rapids, MI attractions and Holland, MI. Very friendly and helpful staff.
2023년 4월에 6박 숙박함
답변 제공: Manager On duty 님, 2023년 5월 11일
We would like to thank you for your feedback. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay.Thank you so much for your business and we look forward to seeing you in the future.

4/10 - 별로예요

Michael

좋아요: 직원 및 서비스, 객실의 편안함
별로예요: 청결 상태, 숙박 시설 상태 및 시설
2023년 5월에 1박 숙박함
답변 제공: Manager On duty 님, 2023년 5월 8일
I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

4/10 - 별로예요

Mary

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
2023년 4월에 1박 숙박함
답변 제공: Manager On duty 님, 2023년 5월 1일
I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

6/10 - 괜찮아요

Tracy 님, Fort Dodge

별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very run down. Stained carpet and furniture. No breakfast or coffee.
2023년 4월에 1박 숙박함
답변 제공: Manager On duty 님, 2023년 4월 29일
I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

8/10 - 좋아요

Michelle

좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스
2023년 4월에 1박 숙박함
답변 제공: Manager On duty 님, 2023년 4월 27일
We would like to thank you for your feedback. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay.Thank you so much for your business and we look forward to seeing you in the future.

2/10 - 너무 별로예요

Aric

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 3월에 1박 숙박함
답변 제공: Manager On duty 님, 2023년 4월 5일
I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.