Dear guest,We deeply regret the inconvenience you encountered during your stay at Travelers Rest. We strongly encourage guests to promptly inform motel management of any issues to ensure a swift resolution. It is unjust and impolite to resort to derogatory language by saying our staff member filthy just because of their ethnicity hence you’re banned from our property; such behavior is unacceptable. Our motel was at full capacity, and there were no safety concerns reported during your two-night stay. We appreciate your understanding.Sincerely,Travelers Rest Management

Greetings,I want to extend my sincere apologies for the inconvenience you experienced during your stay at Travelers Rest. It's always better to get in touch with the motel management straightaway if you face any issue during your stay. If you had informed the same day, we could have changed your room straight away. It looks like there's some misunderstanding regarding iron request, we never received any request .THanks

Greetings,Don't you think it is unfair to rate property if you've not stayed yet? You made a booking by mistake and we refunded the money without charging anything and still seeing this kind of rating is disheartening. Thanks

Thank you for taking the time to provide us your review. Your satisfaction is invaluable to us. We take extra care in cleanliness and We are certainly disappointed to hear that we did not meet the mark, but going forward will ensure this does not repeat itself.

Dear Michael. Thank you for your review and for choosing our motel. I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our motel.