야외 수영장, 일광욕 의자

인타운 스위트 익스텐디드 스테이 디케이터 앨라배마 여행 후기

2 out of 5

이용 후기

7.4

좋아요

평점 10 - 훌륭해요. 254개 이용 후기 중 78개" "
평점 8 - 좋아요. 254개 이용 후기 중 85개" "
평점 6 - 괜찮아요. 254개 이용 후기 중 37개" "
평점 4 - 별로예요. 254개 이용 후기 중 23개" "
평점 2 - 너무 별로예요. 254개 이용 후기 중 31개" "

7.8/10

청결 상태

7.8/10

직원 및 서비스

4.8/10

편의 시설/서비스

7.2/10

숙박 시설 상태 및 시설

7.4/10

친환경

이용 후기

2/10 - 너무 별로예요

Grace

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
First night, my flight was delayed and I wasn’t going to get there until 11 pm, check in was at 7. When I got there, I was denied check in and was charged for that night. Second night, they told me that I was not old enough to stay, even though I had already booked and paid the booking fee and the first nights stay that I wasn’t allowed, and they charged me once again. I had to pay 2 nights and was not allowed to stay either nights under no fault of my own. Terrible experience. Walking into this place, it looks nothing like the pictures, quite frankly it doesn’t look like it has been inspected in well over 20 years. Terrible smell, musty, and the room that I had looked at had bed bugs. Shiela (the lady at the front desk) was wonderful. She tried to help as much as possible, but the company just wasn’t allowing it. I wouldn’t even recommend this place to my worst enemy. This hotel should be shut down. Or at least inspected.
2024년 1월에 14박 숙박함

10/10 - 훌륭해요

Tanesha

출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Love the property remodel and how nice it looks.
2022년 10월에 7박 숙박함

8/10 - 좋아요

Argelio

2022년 2월에 7박 숙박함

10/10 - 훌륭해요

Austin

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 5월에 18박 숙박함

8/10 - 좋아요

Hillary

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good place to stay for the night
2020년 12월에 7박 숙박함

6/10 - 괜찮아요

Geraldo

출장 여행
좋아요: 직원 및 서비스
2020년 1월에 7박 숙박함

8/10 - 좋아요

Lori

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
We had no issues at all with the accommodations. The staff was friendly, the room was spacious enough for an extended stay.
2019년 10월에 12박 숙박함
답변 제공: GM 님, 2019년 11월 7일
thank you. we look forward to your return visit

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great place!
The staff is amazing. The comfort is great! The only thing that would make it perfect would be continental breakfast!
2019년 9월에 2박 숙박함
답변 제공: manager 님, 2019년 9월 27일
thank you see you next time

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스
Rude manager
Young lady at front desk was good. Hotel manager was rude and unprofessional. Room was not disgusting but it isn’t what I would call clean.
2019년 8월에 7박 숙박함
답변 제공: manager 님, 2019년 9월 27일
i am so sorry you felt i was rude.

6/10 - 괜찮아요

실제 이용하신 고객

연인과의 여행, 출장 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Hotel is very run down and hallways smelt gross most of the time, but staff was friendly and rooms werent to bad. I wouldnt go out at night alone though.
2019년 2월에 14박 숙박함
답변 제공: GM 님, 2019년 8월 8일
I am glad the staff was friendly and the room was ok. the hallways do tend to smell because of the variety of food each room is cooking.

2/10 - 너무 별로예요

실제 이용하신 고객

2019년 6월에 1박 숙박함
답변 제공: GM 님, 2019년 8월 8일
I would love to hear why we received 1 out of 5 thanks GM

10/10 - 훌륭해요

cathy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 5월에 2박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

2019년 5월에 2박 숙박함

2/10 - 너무 별로예요

실제 이용하신 고객

2019년 5월에 2박 숙박함

4/10 - 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2019년 5월에 2박 숙박함

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very poor service and had roaches in my room, staff wasn’t really helpful, smelled like smoke, and sheets didn’t fit the beds at ALL
2019년 5월에 2박 숙박함

6/10 - 괜찮아요

Maple

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Other customers were very very loud, using bad language...
2019년 4월에 1박 숙박함

6/10 - 괜찮아요

Lisa

좋아요: 숙박 시설 상태 및 시설, 객실의 편안함
별로예요: 직원 및 서비스
2019년 2월에 7박 숙박함
답변 제공: GM 님, 2019년 2월 11일
Thank you

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Liked the kitchenette & big frig. What was hard was not being around during hours when we could get towels, toilet paper, garbage bags cuz we were in Alabama visiting family in Hartselle
2018년 12월에 7박 숙박함
답변 제공: general manager 님, 2019년 1월 11일
I apologize for that but that was explained when you checked in. hope to see you again soon

4/10 - 별로예요

P 님, NC

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
They need to enlist in a cleaning service - popsicle sticks on floor in room..and a pest service - roaches. It was a bed and a shower.
2018년 8월에 1박 숙박함
답변 제공: manager 님, 2018년 9월 4일
I hope you contacted the front desk to address these issues.

8/10 - 좋아요

Wedding

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Stayed over night without any issues
2018년 7월에 1박 숙박함
답변 제공: Manager 님, 2018년 7월 17일
Thank you. We look forward to your return.

2/10 - 너무 별로예요

Johnna

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
No again!!!
This place was awful. The air didn’t work, I went and bought a fan to cool the room off. The entire place smelled horrible, like cigarettes and wet towels. They advertised a pool but no, the pool unavailable. But the pool was very tiny anyway. I thought I was getting a deal by staying here but the joke was on me.
2018년 6월에 2박 숙박함
답변 제공: Manager 님, 2018년 7월 13일
I hope you addressed this with the front office.

8/10 - 좋아요

cathy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2018년 5월에 2박 숙박함
답변 제공: manager 님, 2018년 7월 13일
thank you

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2018년 5월에 2박 숙박함
답변 제공: Manager 님, 2018년 7월 13일
Thank you

10/10 - 훌륭해요

실제 이용하신 고객

2018년 5월에 2박 숙박함
답변 제공: Manager 님, 2018년 7월 13일
Thank you

6/10 - 괜찮아요

Marsha 님, Laguna Hills, CA

Was ok good, could be better
Bed sheets were old, thin, felt too used to me. Kitchen ok fine, Teflon-type skillet was old and all scraped up, I didn't use it, cause it was too crummy for me. No scrubber to scrub off dishes, I coulda asked for one I suppose, but office was always closed when I was there (early or late in the day). I booked this place cause I like to cook my own food, obviously. Neighbors next door were arguing all evening, I heard even their exact words (not just mumble jumble words), thru the walls. Another big deal, NO hair dryer, again probably could have asked for one to use, but office closed till 9 am. No shampoo/ conditioner amenity, glad I brought my own. Not many dishes or utensils (no spatula), but I suppose people stole them. It was ok, I will try another suites place with a kitchen next time I'm in Decatur, Alabama
2018년 4월에 4박 숙박함

4/10 - 별로예요

Israel

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
No no recomiendo
Nesecita mas limpieza.reserve un cuarto de no fumar. Y al llegar me dieron uno de fumar.la recepcionista me dijo que no podía cambiarlo.. Por haber hecho mi reservación en hotels.com. muy mala experiencia

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
별로예요: 숙박 시설 상태 및 시설
Wouldn’t suggest it
Shortly after checking in we noticed the toilet was not only leaking but had been long enough that the floor under the toilet was rotted so when you sat on the toilet it rocked and was extremely loud. We notified the front desk and was told they would send someone but in the week we were there no one ever came. Our second night we were out for the entire night but received a call the next morning that we had a noise complaint from said time, then fast forward a night and I have to call the police because our neighbors were fighting in the hall from 6- around 3 am keeping my children up all night and of course my phone rings the next morning to say someone filed a noise complaint on us, and when I informed her that it wasn’t us, that I had infact called the police she told me that she didn’t know that and that it must have been the two guys fighting umm yeah weird how a noise complaint for a section of hall where you KNOW people are fighting would be the people fighting and not the quiet family that gets blamed for all the issues. I’m not big on complaining about places but this stay was by far one of the worst I’ve ever had and I grew up in hotels (my dad was a manager) so I thought I’d put it out there. We were also told to reserve the room for so long to ensure we had the same room, when it was time to pay for the next week it wouldn’t let us because the room was reserved however it wouldn’t show who it was reserved for (US) and they were booked. Went to another hotel.
답변 제공: Debi 님, 2018년 5월 4일
this was all taken care of prior to guest leaving.

2/10 - 너무 별로예요

Lisa

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Dirty, Shady, No refunds!!!!
This hotel is dirty, sketchy, it stinks, it constantly smells like marijuana, there are ladies that stand outside the side door we come in at night that make us feel uncomfortable, they only provide room service once a week and judging by how the room already looks, they don't do much and the beds are extremely uncomfortable. In other words, it's a dump!
2018년 1월에 15박 숙박함
답변 제공: Debi 님, 2018년 2월 5일
I am so sorry you feel that way. Did you go by the front office or call the Property Attendant to give us the opportunity to fix or clean anything? We are an extended stay hotel and it states that in the hotel info.

6/10 - 괜찮아요

Michael

Not quite good enough
Assume it is to keep costs low, but no front desk. Waited 10 min outside freezing waiting for the person I had to call on a personal line.
2017년 11월에 2박 숙박함
I am sorry you had to wait in the cold for our Property Attendant to assist you. Glad we have the "onsite" employee and company cell phone to help in these incidences. Hope your stay was satisfactory.

4/10 - 별로예요

실제 이용하신 고객

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Scary
People want to beat on ceiling scared my grandbabys
2017년 11월에 1박 숙박함
답변 제공: Debi 님, 2017년 12월 20일
I am sorry for the upstairs noise. In the future call the Property Attendant to address the problem.

6/10 - 괜찮아요

sherrie

좋아요: 직원 및 서비스
The hotel was fine. Just needed a bed for the night. The room was a little run down, but clean and comfortable. The lady at the front desk that checked us in was very pleasant, helpful.
2017년 11월에 1박 숙박함
Thank you for your feed back We look forward to your next visit.

8/10 - 좋아요

scooby 님, seattle wa

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
별로예요: 직원 및 서비스
Good poace afoordable
Good hotel. Good location. Clean beds. As listed. But the problem is the do a weekly rate. I checked out three days early and was not refunded for the nights i did not stay. Everytine id call back to address this issue i keep getting the run around so im not sure if thats exactly legal. I have traveled for many years and this is a first.
2017년 10월에 17박 숙박함
답변 제공: Debi 님, 2017년 11월 10일
If you were an extended stay guest and paid for 7 days then there are no refunds. was stated at check in. Thanks

8/10 - 좋아요

Elizabeth

2017년 8월에 1박 숙박함

2/10 - 너무 별로예요

실제 이용하신 고객

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
You Get What You Pay For
As we pulled up to the hotel there were 2 police cars handling a situation between a man and a lady. Our room smelled bad and foul. Although it was a non smoking room it smelled like cigarettes and marijuana. The carpet was filthy and touches crawled on the walls at night. The bathroom was really outdated and gross. I had to spray the entire room with Lysol daily, but air freshness and spray lysol into the air vent. This was the worse experience ever. NEVER AGAIN!
2017년 6월에 2박 숙박함

10/10 - 훌륭해요

Chad Young 님, Lexington

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
WORTH IT | Excellent Service
I was very impressed with how nice and helpful the staff was during our stay. We had a very late check in and they were 100% accommodating. It's very refreshing to see people take the time to make sure that everything is perfect and so welcoming. The room was great. They have huge tvs in the rooms. I will try to find their hotels in the future. Thank you guys for all your hard work. I wish I could remember the name of the woman that helped us.
2017년 6월에 1박 숙박함

10/10 - 훌륭해요

Lane

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2017년 6월에 2박 숙박함

4/10 - 별로예요

실제 이용하신 고객

별로예요: 직원 및 서비스, 객실의 편안함
Not handicapped accessible
I was traveling with my elderly parents (ages 86 and 85). I requested a handicapped accessible room. The bathroom did have bars on the walls near the toilet. However, the bed was way too high for a healthy person, let alone two elderly people. While trying to get up to use the bathroom in the night, my mom fell out of bed between the wall and the bed. Definitely not a good thing! A handicapped accessible room should have a handicapped accessible bed, along with a bathroom. Besides that, there is only someone in the office between 9:00 a.m. and 7:00 or 8:00 p.m. While the security person on duty was of great assistance to us in the off hours, I found this to be not very helpful. Was not a good experience.

8/10 - 좋아요

Timothy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great place to stay for really great price.
Everything was great with one exception. The carpet in the hallways needed a good vacuuming. The front desk staff was friendly. They called ahead of our arrival to make sure we knew hiw to get checked in if the office was closed when we got there. Great location near restaurants and the mall. Great ammenities for the price.
Thank You.... We look forward to your next visit.

8/10 - 좋아요

Leslie

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Welcome Home.
It made us feel at home because I was able to cook in the kitchen
Thank You.....We look forward to your next visit.

10/10 - 훌륭해요

Romuald

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
One of the best among the extended stay hotels I have ever stayed. By each entry there was a covered garbage can so there was no problem that the housekeeping is only once a week. Room was in better shape that I have expected.

10/10 - 훌륭해요

Paula

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Rude
We accidentally over slept on Sunday and the front desk lady banged on the door and yelled "you got 5 mins or she is calling the police" it was rude and we stayed there on Friday and Saturday

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Will never go back
I have a 2 year old and 2 other little kids and I got a write up for a noise complaint my 1st night out of 20 nights they were so rude they know how kids are. Then the staff even had their child at work and he was 2 himself eunni g around the hotel but my baby was to noisy they say. Staff was rude about it so I checked out I will never recommend no one then they put my room next to security of course we was to loud for him

6/10 - 괜찮아요

joe

좋아요: 청결 상태, 객실의 편안함
별로예요: 숙박 시설 상태 및 시설
Didn't spend much time, mostly just work.

6/10 - 괜찮아요

Prattville

좋아요: 객실의 편안함
Now called In Town Suites
Now called In Town Suites. Very economical. Not the most quiet or clean hotel, but OK if you are looking for a bargain that has rooms that open to the interior.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함

2/10 - 너무 별로예요

Bill

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
Worker Hotel
Should have known with low rate. If you are working and don't care where you sleep this is OK. No staff, no cleaning of room daily or fresh towels. Never stayed at a place quite like this!!

10/10 - 훌륭해요

michelle

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함

4/10 - 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 숙박 시설 상태 및 시설

2/10 - 너무 별로예요

horrible

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
No housekeeping, dirty rooms and poor service.
The hotel is terrible. No housekeeping unless you stay 7 days. Ants, leaking air conditioning. Floor was soaked. You have to take your own garbage out. You have to bring them your dirty towels to get fresh. You practically have to beg for toiletries and toliet paper! No pool for 2 days. No hot tub. Misleading advertising on expedia. I have stayed at camp grounds that were better! Do not stay here!!! Other people had similar experiences as I did while I was there. I want a refund.