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라 퀸타 인 & 스위트 바이 윈덤 헌츠빌 에어포트 매디슨 여행 후기

2.5 out of 5

이용 후기

8.4

매우 좋아요

평점 10 - 훌륭해요. 855개 이용 후기 중 435개" "
평점 8 - 좋아요. 855개 이용 후기 중 262개" "
평점 6 - 괜찮아요. 855개 이용 후기 중 75개" "
평점 4 - 별로예요. 855개 이용 후기 중 44개" "
평점 2 - 너무 별로예요. 855개 이용 후기 중 39개" "

8.8/10

청결 상태

9.0/10

직원 및 서비스

8.4/10

편의 시설/서비스

8.6/10

숙박 시설 상태 및 시설

8.2/10

친환경

이용 후기

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함

6/10 - 괜찮아요

Kenneth

연인과의 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Room not being cleaned daily Roaches in the room
2024년 4월에 5박 숙박함

8/10 - 좋아요

Matthew

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Quick access
2024년 3월에 1박 숙박함
답변 제공: Lyn 님, 2024년 4월 11일
Thank you for filling out the post stay review. We are happy that you enjoyed your stay. Here at La Quinta we strive to give out guest the best service.

2/10 - 너무 별로예요

Joshua

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Checked in went to assigned room when we entered room we noticed a dirty towel behind room chair we went to the restroom and there was pink lipstick smeared on the door and easily whipped off next morning we were taking showers the water wasn’t going down my son proceeded to pull about 4’ worth of dirty hair out of the clogged drain
2024년 3월에 1박 숙박함
답변 제공: L. 님, 2024년 3월 25일
Joshua, thank you for your post stay review. We here at La Quinta strive to offer the greatest guest experience that we can and work to fix any guest issues that are brought to our attention. I apologize that you encountered problems on your stay with us. I have forwarded your complaints to the appropriate staff and will strive to do better. Thank you.

6/10 - 괜찮아요

Raymond

별로예요: 숙박 시설 상태 및 시설
Not good
2024년 3월에 1박 숙박함
답변 제공: L. 님, 2024년 3월 25일
We apologize that you did not enjoy your stay with us. We are striving as always to offer guest the best experience that we can. We will strive to make your next stay with us better.

6/10 - 괜찮아요

Suellen 님, Roseville

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 3월에 9박 숙박함
답변 제공: L. 님, 2024년 3월 21일
Thank you for filling out the post stay review for your stay with us here at La Quinta Inn & Suites. We try to exceed our guests experience and always welcome feedback to know what we can do to enhance guests experience. Please do not hesitate to stay with us again on your next visit.

8/10 - 좋아요

DeMia

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Pritee Patel 님, 2024년 3월 21일
Dear DeMia: We greatly appreciate your wonderful review of our hotel. Hope to see you again soon on your next travel to Madison, AL.

6/10 - 괜찮아요

Amy

가족 여행
좋아요: 직원 및 서비스
Very good breakfasts provided. Staff was very friendly. Someone was vacuuming in the hall before 7:00 am. There was no fan in the bathroom and the room felt damp.
2024년 3월에 5박 숙박함
답변 제공: L. 님, 2024년 3월 21일
Thank you for responding to the post stay review. I am sorry that parts of your stay was not all that it could have been. I will share your concerns with our staff. We hope to see you again on your next visit.

4/10 - 별로예요

Uzoma

출장 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Was not very clean
2024년 3월에 1박 숙박함
답변 제공: L. 님, 2024년 3월 7일
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Huntsville Airport Madison. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. I will sure your concerns with our staff in hopes that we can give you a better experience in the future.

10/10 - 훌륭해요

Garrett

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: Pritee Patel 님, 2024년 3월 21일
Dear Garrett: Thank you for taking time and giving us a great review. Our management and staff appreciate your business.

8/10 - 좋아요

DANNY

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
great experience. however, the hallways smelled of marijuana throughout the building. there were plenty of children around and a bit embarrassing. please fix this issue.
2024년 3월에 2박 숙박함
답변 제공: L. 님, 2024년 3월 21일
Thank for responding to the post stay review and alerting us to the issues you had during your stay. I have forwarded your comments to the staff and will correct the issues.

2/10 - 너무 별로예요

Maxine

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
답변 제공: L. 님, 2024년 4월 11일
Thank you for filling out the post stay review. Next time that you stay at La Quinta please let us know of any issues during your stay so we can rectify it before you leave. Thanks.

10/10 - 훌륭해요

Cathy

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff was friendly and great customer service...I always stay here when I want to get away from the city
2024년 2월에 1박 숙박함
답변 제공: Pritee Patel 님, 2024년 2월 29일
Thank you so much for your great review of our staff and hotel. We welcome our loyal guests!!

2/10 - 너무 별로예요

Amanda Norred

아이를 동반한 가족 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The air conditioning did not work! I listened to the next door neighbor snore all night.
2024년 2월에 1박 숙박함
답변 제공: Pritee Patel 님, 2024년 2월 29일
We apologize for the inconvenience and I hope the front desk was able to assist you in fixing the air conditioning or moving you to another room. Our friendly staff are excellent is resolving any guest issues.

10/10 - 훌륭해요

Charlotte

We had a very nice stay
2024년 2월에 1박 숙박함
답변 제공: Pritee Patel 님, 2024년 2월 29일
Thank you for your great review!! We are so pleased that you had a very nice stay and welcome you back soon!

8/10 - 좋아요

Robert 님, Lecompte

단체 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Clean and quiet. Good breakfast.
2024년 1월에 1박 숙박함

10/10 - 훌륭해요

Jane

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Was very nice, clean, and quiet surroundings. Will definitely stay again
2024년 2월에 1박 숙박함

8/10 - 좋아요

Brent

좋아요: 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함

10/10 - 훌륭해요

nickole

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함

10/10 - 훌륭해요

Nick

2024년 1월에 1박 숙박함

2/10 - 너무 별로예요

Rosalie

No hair dryer in room had to ask for one at front desk . No maid service - asked for clean towels and they left two bath towels no face towel, no hand towel, and no bath mat and didn’t service room. Will not be staying there again!!!! Very poor customer service
2024년 1월에 3박 숙박함

8/10 - 좋아요

Dylan

2024년 1월에 1박 숙박함

2/10 - 너무 별로예요

Edward

가족 여행
별로예요: 직원 및 서비스, 객실의 편안함
Horrible experience
On the outside the hotel is nice but the rooms can be easily be heard through. Doors where being slammed all night both days we were there and the first night I couldn’t even sleep due to the people next to use arguing and eventually the cops comin and kicking there door down. Room service knocked on the door and before we even had a chance to answer let themselves in.
2024년 1월에 2박 숙박함
답변 제공: Pritee Patel 님, 2024년 1월 8일
Dear Mr. Edward: I am so sorry for this disturbance. Unfortunately, we had no control over the situation that these guests would have this issue. This is an isolated incident and our staff handled this in a very professional manner. This is not the guest experience we want for our guests.

2/10 - 너무 별로예요

Roger

..
2024년 1월에 1박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 숙박 시설 상태 및 시설
Okay
Hotel was okay. Mattress and furniture were harder than I am used to. I left the hotel before 10am both full days of my stay. Room was not cleaned either day. I did remove the “do not disturb” sign when I left on those days.
2023년 12월에 3박 숙박함

8/10 - 좋아요

Chanda

2023년 12월에 8박 숙박함

2/10 - 너무 별로예요

Motties

연인과의 여행, 출장 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Did not want to fix a problem and did not fix the problem
2023년 12월에 1박 숙박함

4/10 - 별로예요

Kris

아이를 동반한 가족 여행
좋아요: 편의 시설/서비스
별로예요: 숙박 시설 상태 및 시설
Lamp on desk has a short or something making it unusable. Toilet ran more than half the night and wouldn't flush most of the time. Had to open tank to flush it and stop the running. Lobby stank of pot. Beds were fine but pillows were all flat. Only 2 full sized towels in a 2 ueen bedroom.
2023년 12월에 1박 숙박함

10/10 - 훌륭해요

taniyah

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 2박 숙박함

8/10 - 좋아요

Robert

2023년 12월에 1박 숙박함

8/10 - 좋아요

Bill

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함

8/10 - 좋아요

Marla

연인과의 여행
Room was nice but the microwave was not cleaned properly but front desk did resolve the issue, bed was not comfortable but I would book again in the near future if coming to Huntsville again
2023년 12월에 1박 숙박함

6/10 - 괜찮아요

Dalton

별로예요: 청결 상태, 편의 시설/서비스
Overall, the stay was OK! The room had food on the floor, and dirty towels from past guest still in the room. The staff was not very friendly! The outside property was cover with trash!
2023년 12월에 1박 숙박함

8/10 - 좋아요

Brandon 님, Minneapolis

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Lovely stay! Would recommend this place for sure!
2023년 12월에 1박 숙박함

8/10 - 좋아요

Sokha

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함

2/10 - 너무 별로예요

Michael

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Black Mold, I left, rebuild Hotel.
2023년 12월에 5박 숙박함

8/10 - 좋아요

Carolyn

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 2박 숙박함

6/10 - 괜찮아요

Woody

출장 여행, 가족 여행
Ok
2023년 12월에 1박 숙박함

8/10 - 좋아요

Ashley

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The room was clean and the staff was efficient. The breakfast was good but had a small selection. It did however have a great tea selection.
2023년 11월에 1박 숙박함

8/10 - 좋아요

Stephanie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good
Everything was good the breakfast wasnt my favorite but it was a nice clean stay
2023년 11월에 1박 숙박함

2/10 - 너무 별로예요

Dee

2023년 11월에 1박 숙박함

8/10 - 좋아요

Brian 님, Lakeland

연인과의 여행, 반려동물 동반 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We like the location, pet fee is reasonable, and it’s a nice, clean hotel.
2023년 10월에 2박 숙박함

6/10 - 괜찮아요

Biju

좋아요: 직원 및 서비스
Just your average motel no more no less though they could clean the bathtub better.
2023년 11월에 1박 숙박함

8/10 - 좋아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
From Minnesota
We enjoyed the hotel. The rooms were clean and comfortable. The pool was wonderfully warm however it was shut down one day which my grandson was unhappy with. The breakfast could have used a few more options like toast or bagels etc.
2023년 10월에 4박 숙박함

2/10 - 너무 별로예요

Renee

별로예요: 청결 상태, 숙박 시설 상태 및 시설
It started off with finding short hairs in the bed sheets and sticky smudges on the night stands. The bed had a distinct dent that made the center sag and squeak every move you made. The fridge, dresser combo had wood shavings visible along its edge as if termites are living in it. The list goes on! Only half the jacuzzi jets worked, the shower wand holder was broken, the bathroom fan didn’t work. There was about a half inch of dust on the base boards and other guests were slamming their doors all night long. When I spend that kind of money on a single room I would expect and hope that it would be at least cleaner than my house, we won’t be back!
2023년 10월에 1박 숙박함

2/10 - 너무 별로예요

Ernie

가족 여행
별로예요: 청결 상태
Roaches
Eh… would’ve been a mediocre hotel if it wasn’t for the roaches in the room. Hope no one has to use the emergency shut off for the hot tub.
2023년 10월에 2박 숙박함

2/10 - 너무 별로예요

Ryan

아이를 동반한 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
On arrival, we were told that the pool was closed. Of course, we can be understanding, but we were traveling a very long way with two children and had been looking forward to letting them burn some energy. That was more-so just a bummer. We went up to our room and saw a cockroach crawling on our room door. We went inside and found that the room floors were dirty. And on further inspection we found the entire room was filthy. The furniture was very old, broken and damaged. We noticed that the window in the room could very easily be opened and had no screen. This gave us great concern since we had very young children and were on the 2nd floor. The latch lock on the room door was broken which also concerned us. We continued to find cockroaches in our room. The bathroom drain would not drain properly. The mattresses were very old and neither had mattress protectors. When walking through the hotel there was a very pungent smell of marijuana. The staff was not personable or friendly at all. They offered no help and we could hardly understand them because they spoke so quietly. Our interactions with them just felt strange and uncomfortable. We have never felt the need to leave a review on anything before. We’re honestly really sad by this experience and feel like we wasted our hard-earned money on a nightmare experience.
2023년 10월에 1박 숙박함

10/10 - 훌륭해요

Amber

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 2박 숙박함

4/10 - 별로예요

Deniz

별로예요: 객실의 편안함
Noisy and uncomfortable
Always noisy and doors slamming at all hours of the day, especially morning, so forget a quiet, relaxing getaway. Not recommended and I sure won't stay again.
2023년 10월에 4박 숙박함

6/10 - 괜찮아요

Kurtis

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The breakfast was very limited in selection. The refrigerator was empty. Definitely minimal in comparison to other La Quinta properties. And please don’t have lukewarm water in the hot water dispenser.
2023년 10월에 2박 숙박함