조감도

피칼바트로스 다나 비치 리조트 - 후르가다 여행 후기

5 out of 5

이용 후기

8.4

매우 좋아요

평점 10 - 훌륭해요. 20개 이용 후기 중 11개" "
평점 8 - 좋아요. 20개 이용 후기 중 5개" "
평점 6 - 괜찮아요. 20개 이용 후기 중 2개" "
평점 4 - 별로예요. 20개 이용 후기 중 1개" "
평점 2 - 너무 별로예요. 20개 이용 후기 중 1개" "

8.8/10

청결 상태

8.2/10

직원 및 서비스

9.6/10

편의 시설/서비스

8.8/10

숙박 시설 상태 및 시설

8.0/10

친환경

이용 후기

8/10 - 좋아요

Kristina

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 9박 숙박함
답변 제공: Ahmed 님, 2024년 4월 12일
Dear Kristina, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

8/10 - 좋아요

xavier

아이를 동반한 가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
excellent for kids, the hotel is huge and the facilities very good, many pools, restaurants and fantastic activities. The only negative is the restaurant staff seems to be under heavy pressure and is sometimes very rude
2024년 3월에 9박 숙박함
답변 제공: Ahmed 님, 2024년 4월 12일
Dear Xavier, We thank you for taking the time to share your opinion. Although we would have preferred your experience to have been more pleasant, your feedback and impressions are very important to us, because they help us to improve our services on a daily basis. Customer satisfaction is our priority, but apparently we didn't get it right this time. If you give us the opportunity to regain your trust, we will be happy to offer you the best that our customers enjoy every day. Please accept our distinguished greetings.

10/10 - 훌륭해요

Jeannine

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Vielen Dank für die tolle Zeit. Die Mitarbeit sind außergewöhnlich freundlich und herzlich.
답변 제공: Ahmed 님, 2024년 4월 12일
Lieber Jeannine, Vielen Dank für die gute Bewertung, die Sie unserem Hotel gegeben haben. Wir freuen uns, dass Ihnen der Aufenthalt bei uns gefallen hat und hoffen, Sie bald wieder bei uns begrüßen zu dürfen! Mit freundlichen Grüßen,

10/10 - 훌륭해요

abdulqader

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everything is beautiful
2023년 12월에 2박 숙박함
답변 제공: Dana Beach Resort Management 님, 2023년 12월 19일
Dear Abdulqader, sunny greetings from Dana Beach Resort.We would like to thank you for your positive review and we are very pleased that you enjoyed your stay at our resort. Thank you for your visit and for taking the time to share your experience with other holidaymakers. It is very important to us that all of our guests feel comfortable and that is why we are very pleased that you were able to experience a relaxing holiday and that you were satisfied with our service and the facility. We hope to welcome you back to our hotel soon and wish you all the best until then. Kind regards, Dana Beach Resort Management

10/10 - 훌륭해요

Walter

연인과의 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Einfach eine tolle und freundliche Anlage die sehr sauber ist und immer genügend Sonnenschirme und Liegen, da es keine Reservationen gibt. Einfach super Urlaub
2023년 9월에 9박 숙박함
답변 제공: Dana Beach Resort Management 님, 2023년 10월 15일
Liebe Walter, sonnige Grüße vom Dana Beach Resort. Vielen Dank, dass Sie sich die Zeit genommen haben, Ihre wundervollen Urlaubserlebnisse mit uns zu teilen. Es ist uns eine große Freude zu lesen, dass wir Ihre Erwartungen erfüllen konnten und Sie einen angenehmen Aufenthalt bei uns hatten. Wir würden uns freuen, Sie wieder in unserem Hotel begrüßen zu dürfen. Grüße aus Hurghada Ihr Dana Beach Resort Team

2/10 - 너무 별로예요

실제 이용하신 고객

가족 여행
별로예요: 직원 및 서비스, 객실의 편안함
2023년 3월에 7박 숙박함

10/10 - 훌륭해요

Jurij

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 2월에 4박 숙박함
답변 제공: Dana Beach Resort Management 님, 2023년 3월 22일
Dear guest,We would like to take this opportunity to thank you for choosing the Dana Beach Resort and for taking the time to write feedback about your stay after your vacation.Unfortunately you cannot recommend our hotel, we very much regret that.Please note that we always take criticism and complaints very seriously. We are very sorry that you had a different impression during your stay. The responsible departments have been informed and we will make targeted checks here in order to achieve an improvement.Despite your negative experience, we hope that you will choose Dana Beach again to see the improvement.We wish you all the best!Kind regards,

10/10 - 훌륭해요

Hatem

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Alles super
답변 제공: Dana Beach Resort Management 님, 2023년 1월 19일
Dear guest,We would like to take this opportunity to thank you for choosing the Dana Beach Resort and for taking the time to write feedback about your stay after your vacation.Unfortunately you cannot recommend our hotel, we very much regret that.Please note that we always take criticism and complaints very seriously. We are very sorry that you had a different impression during your stay. The responsible departments have been informed and we will make targeted checks here in order to achieve an improvement.Despite your negative experience, we hope that you will choose Dana Beach again to see the improvement.We wish you all the best!Kind regards,Dana Beach Resort Management

10/10 - 훌륭해요

Pierre

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Hôtel très bien entretenu avec emplacement idéal. Service parfait. Tout est fait pour que l'on se sente choyé et en vacances. Installations belles et attrayantes. Nombreuses piscines pour toutes le envies. Alcool bas de gamme sans possibilité d'avoir d'autres alcool même en payant.
2022년 10월에 7박 숙박함
답변 제공: Dana beach 님, 2022년 10월 23일
Cher invité,salutations ensoleillées du Dana Beach Resort.Nous tenons à vous remercier pour votre avis positif et nous sommes très heureux que vous ayez apprécié votre séjour dans notre complexe.Merci de votre visite et d'avoir pris le temps de partager votre expérience avec d'autres vacanciers.Il est très important pour nous que tous nos clients se sentent à l'aise et c'est pourquoi nous sommes très heureux que vous ayez pu vivre des vacances reposantes et que vous ayez été satisfait de notre service et de l'installation.Nous espérons vous revoir bientôt dans notre hôtel et vous souhaitons tout le meilleur jusque-là.Sincères amitiés,Gestion de la station balnéaire de Dana

6/10 - 괜찮아요

mikhail

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2022년 9월에 6박 숙박함

10/10 - 훌륭해요

Ahmed

2021년 7월에 5박 숙박함

6/10 - 괜찮아요

Alain

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Gepflegtes Hotel mit schlechter Gastronomie
Positiv: - Gepflegte, riesige Hotelanlage mit vielen Möglichkeiten - Zimmer und Hotel sauber und in guten Zustand - Personal in Restaurants freundlich und hilfsbereit Negativ (ev. aufgrund Covid-19): - Essensangebot und -qualität war weit unterdurchschnittlich und ist einem 5-Sterne Resort bei weitem nicht würdig. Einige Gäste sind deswegen wieder abgereist. - Zimmerreinigung nur alle 2 Tage - Personal aufdringlich mit Zusatzverkäufen für SPA oder Wassersport - WiFi funktionierte im Zimmer nicht und wurde auch nach mehrmaliger Aufforderung nicht behoben. Verbindung generell sehr schlecht und langsam - Trotz weniger Gäste Strand überfüllt mit Liegen - Achtung Baustelle bei Block 2000 - Diverse Restaurants geschlossen (u.a. Asiatique) - Jeder Abend gleiche Musik
2020년 11월에 7박 숙박함

10/10 - 훌륭해요

Mohamed

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Amazing resort.
Amazing is just a little word for this amazing resort. Thank you dana beach for every moment.
2019년 8월에 7박 숙박함

8/10 - 좋아요

Ali

좋아요: 청결 상태, 직원 및 서비스
2018년 7월에 4박 숙박함

8/10 - 좋아요

Julia 님, Luxembourg

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great hotel for kids
Staff really paid attention to my little boy making him laugh and smile making it a very relaxed place to be when you are on your own with a little one. Children's pool is fantastic with lifeguards on duty. A mini disco and show each evening was fun for all too.

4/10 - 별로예요

john

좋아요: 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
bad food and beverages
we dint enjoy our stay in this hotel..the most bad experience was the food and beverages is horrible..its not eveb call a 5 star and we ask them to bring an iron and iron board they reply us that there is a charge for that..notice also the kitchen utencils is not like a 5 star..will never comeback again in this hotel..though the location is nice but a bad service.

8/10 - 좋아요

Ahmed 님, Santa Clara, CA

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
별로예요: 직원 및 서비스
Beautiful property but horrible service
Stayed for about a week. Originally booked a seaview superior room, when i got there one pf the staff that was helping us check in put us in a basic room that was facing some small garden. Went back to him and then he said, "oh sorry lets put you in the right place" and sure enough it wasnt, it was a lagoon view. The next day, we got to the breakfast buffet 15 min before closing, no waiter showed up to take our drink order, when i saw one and asked him for a coffee, he said "the coffee machine is there, we are closing in 10 min". A few similar incidents occurrd with the staff. Other than the terrible service, the place is 10 stars. Beautiful property right on the beach. Food was below average served in a total of 5 restaurants. Check out other places before booking this one.

10/10 - 훌륭해요

Kenneth 님, umeå

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Really good hotel I Can recomend it.