야외 수영장, 수영장 파라솔, 일광욕 의자

자즈 카사 델 마르 비치 여행 후기

5 out of 5
자즈 카사 델 마르 비치
Touristic Promenade, Hurghada, Red Sea Governorate

이용 후기

9.2

매우 훌륭해요

평점 10 - 훌륭해요. 62개 이용 후기 중 42개" "
평점 8 - 좋아요. 62개 이용 후기 중 13개" "
평점 6 - 괜찮아요. 62개 이용 후기 중 5개" "
평점 4 - 별로예요. 62개 이용 후기 중 2개" "
평점 2 - 너무 별로예요. 62개 이용 후기 중 0개" "

9.4/10

청결 상태

9.2/10

직원 및 서비스

9.2/10

편의 시설/서비스

9.2/10

숙박 시설 상태 및 시설

8.6/10

친환경

이용 후기

10/10 - 훌륭해요

Minjae

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 3박 숙박함
답변 제공: Jaz 님, 2023년 10월 17일
Dear Valued Guest ,Thank you for choosing the Jaz Casa Del Mar and for taking the time to post your kind and helpful review.We are very pleased to read that you enjoyed your stay with us.It was a pleasure to meet you and we hope you will return soon.Best regards, Hotel Management

10/10 - 훌륭해요

lili

단체 여행, 연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very good
2024년 3월에 2박 숙박함
답변 제공: Jaz 님, 2024년 4월 16일
Dear Valued Guest,Thank you for choosing theJaz Casa Del Mar and for taking the time to post your kind and helpful review.We are very pleased to read that you enjoyed your stay with us.It was a pleasure to meet you and we hope you will return soon.Best regards, Hotel Management

10/10 - 훌륭해요

Manuel

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Les : chambre spacieuse et bien équipée (bonne literie, mini-bar, coffre-fort, écran plat, climatisation, wifi) - complexe beau et très bien entretenu - piscine principale propre et chauffée - jolie plage, propre également - buffet petit-déjeuner, à midi et le soir, bon et varié - 3 restaurants à la carte, bon également - équipe d'animation au top, agréable et pas insistante - personnel au petit soin, toujours souriant, poli et très prévenant Les - : petit souci d'odeur dans la salle de bain, mais régler rapidement par l'hôtel - transats et parasol réservés tôt le matin alors que le règlement de l'hôtel l'interdit - manque d'infrastructure pour les enfants, 1 toboggan ou 2 dans la piscine principale ferait le bonheur des plus petits Hormis les quelques petits désagréments cités et au vu du rapport qualité-prix, nous ne pouvons que recommander cet hôtel. Bon séjour à Hurghada !
2024년 4월에 7박 숙박함
답변 제공: jaz 님, 2024년 4월 17일
Dear Valued Guest, We do appreciate your endeavor in posting a review on your vacation at Jaz Casa Del Mar, we would like to seize this very chance and express our genuine gratitude for your lovely comments concerning our genuine hospitality and top notch service. We are always there at your disposal to provide you with an exclusive treatment and utmost care to guarantee you a most pleasant vacation. We very much look forward to you returning in the near future. Best regards, Hotel Management

6/10 - 괜찮아요

Christian

2024년 3월에 11박 숙박함
답변 제공: Jaz 님, 2024년 4월 12일
Dear Mr. Christian,Thank you for visiting us and for taking the time to share your feedback about your stay.The opinion of every customer is important to us and we always keep analyzing comments and suggestions from our guests to improve our services and facilities.Please accept our personal apologies that some aspects did not meet your expectations.Thank you, and we are looking forward to welcoming you again in the future.Best regards, Hotel Management

10/10 - 훌륭해요

William 님, Kilmarnock

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff make this hotel. Our housekeeping guy 1267 was friendly and did a great job on our rooms. The grill chef was amazing prepared my prawns without being asked and made amazing things. Our usual waiters were all attentive and ensured we were treated well. The restaurants/bar manager was always greeting us and asking about our stay. The barman kept me topped up..makes a mean milky coffee. We ate at 2 a la carte one the food was amazing and the staff were chatty and the chef brought me out extra mash.10 out of 10 at Aqua. And the other was a bit of a disappointment. The staff no they were amazing but i had my heart set on the salmon only to be told there was a 35€ surcharge. I wasn't prepared to pay that for a bit of salmon and I did complain that we were all inclusive and we had a free trip to the 3 a la carte. Im glad i dont like lobster it was €150. So dont assume..I honestly wished i skipped Oscar and ate in the main restaurant. Everything was so clean and the pools were all amazing. Its a 5* hotel and it was 9.5 out of 10. Only because I felt cheated with the salmon. Outside was not so great for me..there's a gun barricade along the street at the Russian consulate it was meant for my safety but I fear guns and it was a bit off-putting. Next time I'll venture further. And skip the booking at Oscars.
2024년 3월에 7박 숙박함
답변 제공: Jaz 님, 2024년 4월 7일
Dear Mr. William,Thank you for visiting us and for taking the time to share your feedback about your stay.The opinion of every customer is important to us and we always keep analyzing comments and suggestions from our guests to improve our services and facilities.We are very happy that overall you had a lovely stay in our hotel but we will definitely work on all your comments to further improve our hotel.Please accept our personal apologies that some aspects did not meet your expectations.Thank you once again for your comments and we are looking forward to welcoming you again in the future.Best regards, Hotel Management

10/10 - 훌륭해요

Sharon

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everything was perfect couldn’t complain about anything. All staff were excellent all happy and willing to help. Will definitely return to this hotel.
2024년 3월에 4박 숙박함
답변 제공: Jaz 님, 2024년 4월 7일
Dear Mrs. Sharon,Thank you for taking the time to post your review. We were happy to know that you were satisfied with the resort’s services and facilities and that our team members have managed to meet your expectations.We will be looking forward to welcoming you back to Jaz Casa Del Mar soon.Best regards, Hotel Management

10/10 - 훌륭해요

Abusar

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very friendly and helpful hotel personnel.
2024년 3월에 7박 숙박함
답변 제공: Jaz 님, 2024년 4월 2일
Dear Valued Guest,Thank you for choosing the Jaz Casa Del Mar and for taking the time to post your kind and helpful review.We are very pleased to read that you enjoyed your stay with us.It was a pleasure to meet you and we hope you will return soon.Best regards, Hotel Management

8/10 - 좋아요

Pinar

연인과의 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
Alles in allem war es ein schöner Aufenthalt. Die Speisenauswahl war groß, einige Gerichte waren aber gewöhnungsbedürftig. Das Zimmer war sehr schön und groß, genau wie auf den Bildern. Die Anbindung zum Flughafen ist sehr gut. Zum Hotel dauert es nur ca. 10 min. Es war sehr angenehm und man konnte sehr gut entspannen. Wir würden auf jeden Fall wiederkommen.
2024년 3월에 6박 숙박함
답변 제공: Jaz 님, 2024년 4월 2일
Lieber Gast !allerbesten Dank für Ihre tolle Bewertung.Menschen begeistern - das ist unsere Mission und wenn man Ihre Zeilen liest, haben wir es bei Ihnen geschafft, was uns außerordentlich erfreut. Wir würden uns freuen, wenn wir Sie schon bald wieder bei uns willkommen heißen dürften. Mit besten Grüßen Ihr Jaz Casa Del Mar Management

10/10 - 훌륭해요

Peter

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great service attitude of all staff, anytime. Great quality of food. Great Resort featuring different kinds of pools and beach access. We will come back for sure.
2024년 3월에 7박 숙박함
답변 제공: JAZ 님, 2024년 3월 28일
Dear Valued Guest,Thank you for taking the time to post your review. We were happy to know that you were satisfied with the resort’s services and facilities and that our team members have managed to meet your expectations.We will be looking forward to welcoming you back to Jaz Casa Del Mar soon.Best regards, Hotel Management

6/10 - 괜찮아요

Roshni

연인과의 여행
좋아요: 직원 및 서비스
It’s ok and that’s it. Definitely not a 5 start hotel. We booked 8 nights and had requested a queen bed. When we arrived we had twin beds and there was rubbish in the wardrobe. The manager said there wasn’t a way to move us until the next day. However when we did move this was much better and grateful that the manager made an effort to give us two room options. Disappointed with house keeping. Our shower gel wasn’t refilled for 3 days. We kept forgetting to ask at reception but luckily had brought our own. However when we did tell reception it was sorted but why isn’t house keeping check of these things? Good to see management actively speaking to guests and noting any issues. I’m sorry to say that the food selection in the buffet is terrible. Baked items are stale and hard, the seasoning isn’t quite right for the main dishes, repetitive dishes on the menu and I had a bad tummy for the whole trip which I’m guessing was due to the fresh fruit and salads in water. No ironing board or iron in the room so I’m guessing this is something you’d need to request at reception, hairdryer is attached in the bathroom so I’d suggest taking your own too. On the plus side the staff are great and friendly. Disappointed given how much money we spent. Wouldn’t recommend this hotel.
답변 제공: Jaz 님, 2024년 3월 28일
Dear Guests!Thank you for taking the time to write a review with the feedback on your flight layover here with us at Jaz Casa Del Mar Resort. The service provided to our guests is the primary concern and it would certainly appear that there was a breakdown in the high standards that we endeavor to maintain at the Jaz Casa Del Mar Resort and at all Jaz hotels and resorts.Please be assured that we are most grateful to you for having taken the time to bring this matter to our attention, as through constructive criticism such as yours, we are able to monitor our hotel operations more closely and take corrective action when necessary.We deeply regret to read that we failed to meet your expectations in some areas. Be sure that we are always open for any constructive comments from our guests, as these can definitely help to monitor our operation better and continue to improve our service. Once again, thank you for your constructive feedback and we are looking forward to welcome you back to the Jaz Casa Del Mar again in the near future with better experience.Best Regards,Hotel Management

10/10 - 훌륭해요

Anita

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Villaggio molto carino nuovo pulito personale gentile cibo buono spiaggia carina ma purtroppo manca la barriera corallina
2024년 3월에 7박 숙박함
답변 제공: Jaz 님, 2024년 3월 13일
Dear Mrs. Anita, We do appreciate your endeavor in posting a review on your vacation at Jaz Casa Del Mar, we would like to seize this very chance and express our genuine gratitude for your lovely comments concerning our genuine hospitality and top notch service. We are always there at your disposal to provide you with an exclusive treatment and utmost care to guarantee you a most pleasant vacation. We very much look forward to you returning in the near future. Best regards, Hotel Management

4/10 - 별로예요

Zainab

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Food was very poor and I still have a tummy bug. Reception staff were rude and helpful Hotel had power cut with no emergency plan and staff were not willing to help as the food options were limited We were with a 4 year old and given a room near the live show which was every night. Tried to complain but receptionist said the other rooms are an extra cost so we couldn’t move. He offered to show us one the next morning but when we went no one knew anything about it and said all rooms are gone. We were really looking forward to this trip so it was a shame it was so poorly managed
2024년 2월에 6박 숙박함
답변 제공: Jaz 님, 2024년 3월 13일
Dear Mrs.Zainab,Thank you for visiting us and for taking the time to share your feedback about your stay.The opinion of every customer is important to us and we always keep analyzing comments and suggestions from our guests to improve our services and facilities.We will definitely work on all your comments to further improve our hotel.Please accept our personal apologies that some aspects did not meet your expectations.Thank you once again for your comments and we are looking forward to welcoming you again in the future.Best regards, Hotel Management

6/10 - 괜찮아요

Kam

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
Everything was perfect and would have been 5 stars had it not been for the tall chubby guy on reception with glasses almost making me late to the airport because he turned my Uber away from entering as he wanted to take 15 minutes checking me out when it was a simple process and everything was pre settled and there’s was nothing to do but to hand over room keys.. but they refused to let my Uber in who then left after 5/10 min awaiting outside and I was then left with an hour to wait and find a new Uber and even when I finally did I had to Goto the main road and when I tried to go in the Uber and the security was telling me to wait for no reason at all and for another Uber to leave, I refused and got in my Uber as my flight was not going to wait for them and the guy at the counter which I mentioned before glasses tall tried to be funny saying if you miss your flights it’s your fault because your supposed to be at the airport 3 hours before international flight to which I corrected him that he had no clue and my flight was actually domestic and the fact he assumed he knew and that I didn’t need to be that early for domestic as a seasoned traveleg I knew this, I had given myself 1 hour 30 which was cut short to 1 hour due this nonsense by reception and security. Otherwise perfect stay until the last moment where it was ruined by ONE HERO!
2024년 2월에 6박 숙박함
답변 제공: Jaz 님, 2024년 3월 6일
Dear Mr. Qamar Mohammed,Thank you for visiting us and for taking the time to share your feedback about your stay.The opinion of every customer is important to us and we always keep analyzing comments and suggestions from our guests to improve our services and facilities.Regarding to your comments, please note that in each hotel, the check-in and check -out, and all the guests should make this simple process.Reception must be sure that everything is ok (nothing is forgotten in the room),plus to it the Receptionist should make the check-out and to check if the guests needs to pay for something. Please be assured that we will share your feedback with the responsible head department to initiate improvement measures. Please accept our personal apologize that some aspects did not meet your expectations.We hope to welcome you back again in our property with better experience.Best regards, Hotel Management

8/10 - 좋아요

Gilles

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very good balance price-quality! Service both in the restaurant and at the pool are just excellent - very kind and helpful waiters. Combination buffet and a la carte restaurants brings a good variation in dinner possibilities. Wide range of bread, cold vegetables and desserts - I missed warm vegetables to combine with the freshly cooked fish and meat. Rooms are spacious and clean - If you would like to sleep early, I would recommend not to have a room close to bar where the show is executed. Summarized: Very good hotel which I would definitely book again.
답변 제공: Jaz 님, 2024년 3월 5일
Dear Valued Guest,We would like to personally reply and thank you for taking the time to share your impression about our hotel. We were delighted to read your comments in which you praise the efficiency of teamwork and an excellent hospitality of hotel’s staff. Such encouraging comments are very rewarding for our staff. We put on a lot of effort to maintain the highest standards of service our guests would expect from our hotels.Once again thank you and we look forward to hopefully greeting you here again at Jaz Casa Del Mar.Best regards, Hotel Management

10/10 - 훌륭해요

omeed Hamad Sedeeq

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Ich werde noch mal dahin kommen
2024년 2월에 6박 숙박함
답변 제공: Jaz 님, 2024년 2월 25일
Lieber Gast!allerbesten Dank für Ihre tolle Bewertung.Menschen begeistern - das ist unsere Mission und wenn man Ihre Zeilen liest, haben wir es bei Ihnen geschafft, was uns außerordentlich erfreut. Wir würden uns freuen, wenn wir Sie schon bald wieder bei uns willkommen heißen dürften. Mit besten Grüßen, Ihr Jaz Casa Del Mar Management

10/10 - 훌륭해요

Michael

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice rooms, good food & friendly staff
2024년 2월에 2박 숙박함
답변 제공: Jaz 님, 2024년 2월 23일
Dear Mr. Michael,Thank you for taking the time to post your review. We were happy to know that you were satisfied with the resort’s services and facilities and that our team members have managed to meet your expectations.We will be looking forward to welcoming you back to Jaz Casa Del Mar soon.Best regards, Hotel Management

10/10 - 훌륭해요

Nina 님, London

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I have no faults with our stay! Everything was amazing. Pictures of the hotel do not do it justice, the hotel was beautiful and clean!
2024년 2월에 4박 숙박함
답변 제공: Jaz 님, 2024년 2월 18일
Dear Mrs. Nina,Thank you for taking the time to post your review. We were happy to know that you were satisfied with the resort’s services and facilities and that our team members have managed to meet your expectations.We will be looking forward to welcoming you back to Jaz Casa Del Mar soon.Best regards, Hotel Management

10/10 - 훌륭해요

stephen

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
A great week at this hotel. The facilities are really good, with multiple pools and a great beach. The food was great for breakfast, lunch and dinner with the Italian restaurant a real winner! All the staff at the hotel were so friendly and helpful and I would return here without hesitation!
답변 제공: FO 님, 2024년 2월 16일
Dear Mr. Stephen,Thank you for taking the time to post your review. We were happy to know that you were satisfied with the resort’s services and facilities and that our team members have managed to meet your expectations.Best regards, Hotel Management

10/10 - 훌륭해요

Miliana

2023년 12월에 8박 숙박함
답변 제공: Jaz 님, 2024년 2월 8일
Dear Valued Guest,Thank you for choosing the Jaz Casa Del Mar and for taking the time to post your kind and helpful review.We are very pleased to read that you enjoyed your stay with us.It was a pleasure to meet you and we hope you will return soon.Best regards, Hotel Management

8/10 - 좋아요

Richard

단체 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
A nice stay. I wish they had informed us of the need for reservations in the restaurant. We only stay for one dinner so had to eat at the buffet which was adequate but only adequate. Signage that identified direction to places such as the spa would be helpful The. Pools were nice and the bar drinks ggod
2023년 12월에 2박 숙박함
답변 제공: Jaz 님, 2024년 2월 8일
Dear Mr. Richard,We would like to personally reply and thank you for taking the time to share your impression about our hotel. We were delighted to read your comments in which you praise the efficiency of teamwork and an excellent hospitality of hotel’s staff. Such encouraging comments are very rewarding for our staff. We put on a lot of effort to maintain the highest standards of service our guests would expect from our hotels.Once again thank you and we look forward to hopefully greeting you here again at Jaz Casa Del Mar.Best regards, Hotel Management

8/10 - 좋아요

shammi Akhtar

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Everything was amazing
2023년 11월에 5박 숙박함
답변 제공: Hotel Management 님, 2023년 12월 13일
Dear Valued Guest,Thank you for taking the time to post your review. We were happy to know that you were satisfied with the resort’s services and facilities and that our team members have managed to meet your expectations.We will be looking forward to welcoming you back to Jaz Casa Del Mar soon.Best regards, Hotel Management

8/10 - 좋아요

ALEXANDRA

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We had a great stay at this resort! The hotel was clean and had the nicest staff! The food was just okay but that is expected for an all inclusive. The drink menu was huge and everything tasted good. The rooms were clean, comfortable beds and air conditioned worked well. The water pressure in the shower was just okay and there was no shelf in the shower to hold toiletries. Also, the lighting was terrible for make up. Overall, the staff are what make this hotel. They truly go above and beyond.
2023년 10월에 8박 숙박함
답변 제공: Jaz 님, 2023년 11월 10일
Dear Mrs. Alexandra!Thank you for choosing Jaz Casa Del Mar Hotel for your vacation and for taking the time to write your feedback on your recent vacation at our property.We are very pleased that you had a pleasant stay in our hotel overall, for which we are very grateful.Please accept our personal apologies that some aspects did not meet your expectations.We had sent your comments to the responsible Head Department for the improve. We hope to welcome you back to our home with a better experience soon.Best regards,Hotel management

10/10 - 훌륭해요

Nicolas

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Séjour de fin de vacances extraordinaire! Personnel aux petits soins, piscine et plage, nombreux plats proposés, d'une très grande fraicheur.
2023년 10월에 5박 숙박함
답변 제공: Jaz Casa 님, 2023년 11월 5일
Dear Valued Guest,Thank you for taking the time to post your review. We were happy to know that you were satisfied with the resort’s services and facilities and that our team members have managed to meet your expectations.We will be looking forward to welcoming you back to Jaz Casa Del Mar soon.Best regards, Hotel Management

10/10 - 훌륭해요

Nemanja

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Gutes Hotel.
2023년 10월에 10박 숙박함
답변 제공: Jaz Casa Del Mar 님, 2023년 11월 5일
Sehr geehrte Frau Nemanja,allerbesten Dank für Ihre tolle Bewertung.Menschen begeistern - das ist unsere Mission und wenn man Ihre Zeilen liest, haben wir es bei Ihnen geschafft, was uns außerordentlich erfreut. Wir würden uns freuen, wenn wir Sie schon bald wieder bei uns willkommen heißen dürften. Mit besten Grüßen Ihr Jaz Casa Del Mar Management

8/10 - 좋아요

Fabian

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Für den Preis und Sterne ein schönes Hotel. Eigenes kleines Riff um zu schnorcheln. Restaurants konnten wir leider nicht testen. Personal stets freundlich und es wurde viel geputzt. Musik der Nachbarhotels etwas gar laut.
2023년 10월에 5박 숙박함
답변 제공: Jaz Casa 님, 2023년 11월 5일
Lieber Herr Fabian,vielen Dank, dass Sie das Jaz Casa Del Mar Hotel für Ihren Urlaub gewählt haben und sich die Zeit genommen haben, uns Ihr Feedback zu Ihrem letzten Urlaub in unserem Haus zu schreiben.Wir versichern Ihnen, dass wir Ihr Feedback an die zuständigen Abteilungsleiter weiterleiten werden, um Verbesserungsmaßnahmen einzuleiten. Wir möchten uns persönlich dafür entschuldigen, dass einige Aspekte nicht Ihren Erwartungen entsprochen haben.Leider können wir Ihre Erfahrungen nicht ungeschehen machen. Wir hoffen, Sie bald wieder in unserem Haus mit besseren Erfahrungen begrüßen zu dürfen.Mit freundlichen Grüßen,Hotel Management

10/10 - 훌륭해요

BASSEM

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Super clean with great hospitality
답변 제공: Jaz Casa Del Mar 님, 2023년 11월 5일
Dear Mr. Bassem,Thank you for taking the time to post your review. We were happy to know that you were satisfied with the resort’s services and facilities and that our team members have managed to meet your expectations.We will be looking forward to welcoming you back to Jaz Casa Del Mar soon.Best regards, Hotel Management

10/10 - 훌륭해요

Bianca 님, Lemoyne

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Beautiful Hotel, Gardens, Rooms, Buffet, Pools, etc... If you wish to shop, there is a pharmacy and a bazaar in front of the hotel on the street. You can ask for a Transportation to the Airport for 18$ USD (reserve in advance). Thank you Jaz Hotel for everything!
2023년 10월에 3박 숙박함
답변 제공: Hotel Management 님, 2023년 10월 27일
Dear Ms.Bianca, Thank you for taking the time to post your review. We were happy to know that you were satisfied with the resort’s services and facilities and that our team members have managed to meet your expectations. We will be looking forward to welcoming you back to Jaz Casa Del Mar soon. Best regards, Hotel Management

10/10 - 훌륭해요

Khalid

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Alles in allem ein mega Hotel. Sehr, sehr sauber. Sehr zuvorkommendes Personal. Immer um einen bemüht. Speisen und Getränke waren auch immer richtig gut und variieren. Pools und Strandlage perfekt. Das einzige was ich bemängeln muss sind die Leute am Strand, die immer versuchen dir irgendwelche Touren anzudrehen. Die Safari mit Quad fahren und Kamelreiten (das war ein kurzes Kamel auf-und ab) war Massenabfertigung. Richtig schlecht. Aber das schnorcheln war ganz gut, obwohl man da im Wasser auch immer in Gruppen unterwegs ist. Fazit: Wir kommen nächstes Jahr gerne wieder.
2023년 10월에 7박 숙박함
답변 제공: Hotel Management 님, 2023년 10월 27일
Dear Mr.Khalid Thank you for taking the time to post your review. We were happy to know that you were satisfied with the resort’s services and facilities and that our team members have managed to meet your expectations. We will be looking forward to welcoming you back to Jaz Casa Del Mar soon. Best regards, Hotel Management

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
2023년 10월에 9박 숙박함
답변 제공: Hotel Management 님, 2023년 10월 27일
Dear Value guest, Thank you for taking the time to post your review. We were happy to know that you were satisfied with the resort’s services and facilities and that our team members have managed to meet your expectations. We will be looking forward to welcoming you back to Jaz Casa Del Mar soon. Best regards, Hotel Management

10/10 - 훌륭해요

Damien

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Very nice place to stay
2023년 9월에 1박 숙박함
답변 제공: Jaz 님, 2023년 10월 5일
Dear Valuable Guest ,Thank you for choosing the Jaz Casa Del Mar and for taking the time to post your kind and helpful review.We are very pleased to read that you enjoyed your stay with us.It was a pleasure to meet you and we hope you will return soon.Best regards, Hotel Management

8/10 - 좋아요

Murat

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Personel ilgi ve Animasyon
Personel ilgi alaka mükemmel,özellikle restoran bölümü tüm çalışanlar güleryüzlü ve samimi. Resepsiyon Personeli biraz daha geliştirilebilir . Soğuk ve ilgisiz duruş tarzları var. Akşam Aktivite ve Animasyonları çok kötü, hotel alanında akşamlar can sıkıcı .
2023년 9월에 4박 숙박함
답변 제공: Amr 님, 2023년 10월 3일
Dear Valued Guest,Thank you for choosing the Jaz Casa Del Mar Beach and for taking the time to post your kind and helpful review, we are very pleased to read that you enjoyed your stay with us.We will be looking forward to welcoming you back to Jaz Casa Del Mar Beach again soon.Best regards, Hotel Management

8/10 - 좋아요

Anwaar

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very good service and hospitality to me and my family from the hotel, extremely happy with my stay. Wifi is a bit slow but everythinf else is perfect
2023년 9월에 6박 숙박함
답변 제공: Amr 님, 2023년 10월 3일
Dear Mr. Anwaar,Thank you for taking the time to post your review. We were happy to know that you were satisfied with the resort’s services and facilities and that our team members have managed to meet your expectations.We will be looking forward to welcoming you back to Jaz Casa Del Mar soon.Best regards, Hotel Management

8/10 - 좋아요

Thomas 님, Lossy

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
RAS
2023년 9월에 8박 숙박함
답변 제공: Amr 님, 2023년 10월 3일
Dear Mr. Thomas,Thank you for taking the time to post your rating. We were happy to know that you were satisfied with the resort’s services and facilities and that our team members have managed to meet your expectations.We will be looking forward to welcoming you back to Jaz Casa Del Mar soon.Best regards, Hotel Management

10/10 - 훌륭해요

Jesus

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent hotel, beach colors are great and staff very well prepared
2023년 9월에 1박 숙박함
답변 제공: Amr 님, 2023년 10월 3일
Dear Mr. Jesus,Thank you for taking the time to post your review. We were happy to know that you were satisfied with the resort’s services and facilities and that our team members have managed to meet your expectations.We will be looking forward to welcoming you back to Jaz Casa Del Mar soon.Best regards, Hotel Management

10/10 - 훌륭해요

Irene

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Im Großen und Ganzen ist das Hotel sehr gut - ideal für Leute, die im Urlaub Entspannung suchen. Alle Mitarbeiter waren kooperativ und zuvorkommend. Das Essen war gut.
2023년 9월에 5박 숙박함
답변 제공: Amr 님, 2023년 10월 3일
Dear Ms. IreneThank you for taking the time to post your review. We were happy to know that you were satisfied with the resort’s services and facilities and that our team members have managed to meet your expectations.We will be looking forward to welcoming you back to Jaz Casa Del Mar soon.Best regards, Hotel Management

10/10 - 훌륭해요

Fahima

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 8월에 10박 숙박함
답변 제공: Amr 님, 2023년 10월 3일
Dear Ms. Fahima,Thank you for taking the time to post your review. We were happy to know that you were satisfied with the resort’s services and facilities and that our team members have managed to meet your expectations.We will be looking forward to welcoming you back to Jaz Casa Del Mar soon.Best regards, Hotel Management

10/10 - 훌륭해요

NICOLAS

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Superbe hôtel avec un personnel aux petits soins, les chambres sont belles propres et spacieuses , la literie excellente. Les piscines sont superbes , chaises et propres. Les transats que ce soir à la piscine ou à la plage d'excellente qualité . Quand à l'alimentation le buffet y est très varié et l'accès aux restaurants à la carte top., Un vrai all inclusive . La plage est superbe , le seul petit bémol pour moi est qu'il n'y a pas de barrière de corail devant l'hôtel , il faut forcément partir en excursion pour découvrir les superbes fonds marins de la mer rouge .. Voyage très agréable
2023년 8월에 15박 숙박함
답변 제공: Amr 님, 2023년 10월 3일
Dear Mr. Nicolas,Thank you for taking the time to post your review. We were happy to know that you were satisfied with the resort’s services and facilities and that our team members have managed to meet your expectations.We will be looking forward to welcoming you back to Jaz Casa Del Mar soon.Best regards, Hotel Management

10/10 - 훌륭해요

Renate Rosa

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Strand Urlaub
Vom Personal an der Reception, Houskeeping, lifequard und Serviceperonsl im Restaurant alles perfekt 👌 Ausgezeichnetes Essen am Frühstücksbuffet, Mittag und Abend
2023년 6월에 8박 숙박함
답변 제공: Jaz Casa Del Mar 님, 2023년 6월 25일
Liebe Frau Renate,herzlichen Dank für Ihre tolle Bewertung über unser Hotel. Es freut uns sehr zu hören, dass Sie eine so schöne Zeit in unserem Hotel verbracht haben und dass Sie mit allem so zufrieden waren. Wir bedanken uns sehr für all Ihre wundervollen Worte zu unseren Service und Mitarbeitern.Wir würden uns sehr freuen, Sie bald wieder bei uns begrüssen zu dürfen und schicken Ihnen bis dahin sonnige Grüße vom Roten Meer.Ihr Jaz Casa Del Mar Management

10/10 - 훌륭해요

Philippe

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Hôtel avec plage accès direct locaux très propre restaurant très bon à recommander emplacement sublime
2023년 5월에 6박 숙박함
답변 제공: Jaz Casa Del Mar 님, 2023년 6월 4일
Dear Mr. Philippe,Thank you for taking the time to post your review. We were happy to know that you were satisfied with the hotel services and facilities and that our team members have managed to meet your expectations.We will be looking forward to welcoming you back to Jaz Casa Del Mar soon.Best regards, Hotel Management

10/10 - 훌륭해요

Khaled

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice place for all inclusive
Have had great experience at this resort. Had great buffet experience with many verities of food. Friendly staff, and welcoming.
2023년 5월에 7박 숙박함
답변 제공: Hotel Management 님, 2023년 5월 30일
Dear Mr. Khaled,Thank you for choosing the Jaz Casa Del Mar and for taking the time to post your kind and helpful review.We are very pleased to read that you enjoyed your stay with us.It was a pleasure to meet you and we hope you will return soon.Best regards, Hotel Management

6/10 - 괜찮아요

Sadat

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Ich wahr ihm grossen und ganzen Zufrieden, jedoch habe ich den Transfer vom Flughafen bis zum Hotel und vom Hotel bis zum Transfer bezahlt jedoch ist keiner erschienen um uns abzuholen. Dies finde ich sehr fraglich.
2023년 5월에 6박 숙박함
답변 제공: Jaz Casa Del Mar Beach 님, 2023년 5월 31일
Lieber Herr Sadat,vielen Dank, dass Sie das Jaz Casa Del Mar Hotel für Ihren Urlaub gewählt haben und sich die Zeit genommen haben, uns Ihr Feedback zu Ihrem letzten Urlaub in unserem Haus zu schreiben. Wir möchten uns persönlich dafür entschuldigen, dass einige Aspekte nicht Ihren Erwartungen entsprochen haben.Sehr geehrter Herr Sadat, bitte senden Sie uns weitere Einzelheiten zu der Situation, die Sie in Ihrer Bewertung erwähnt haben, um den Fall zu untersuchen.Mit freundlichen Grüßen,Hotel Management

10/10 - 훌륭해요

Elena

2023년 4월에 5박 숙박함
답변 제공: Amr 님, 2023년 5월 27일
Dear Ms. Elena,Thank you for choosing the Jaz Casa Del Mar and for taking the time to post your kind and helpful review.We are very pleased to read that you enjoyed your stay with us.It was a pleasure to meet you and we hope you will return soon.Best regards, Hotel Management

8/10 - 좋아요

Olaf

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
wir empfehlen
wir haben nichts negative bemerkt, überwiegend Deutsche und Engländer. Bar offen 24 Std. Live Musik oder kleine Show. schöne Pool für Ruhe gibt auch. Essen ist lecker.
2023년 3월에 4박 숙박함

10/10 - 훌륭해요

Faye

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 2월에 4박 숙박함
답변 제공: Hotel Management 님, 2023년 3월 13일
Dear Mrs. Faye,Thank you for choosing the Jaz Casa Del Mar and for taking the time to post your kind and helpful review.We are very pleased to read that you enjoyed your stay with us.It was a pleasure to meet you and we hope you will return soon.Best regards, Hotel Management

10/10 - 훌륭해요

Kenneth 님, Liopetri

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Absolutely excellent, not a bad word to say about the place or staff, Will definitely be going back
답변 제공: Amr 님, 2022년 12월 23일
Dear Mr. Kenneth,Thank you for taking the time to share your experience with others. We are pleased to read that we have succeeded in providing you with an all-round well-being holiday and you could relax. Many thanks for the very nice comments to our hotel. We will strive to maintain and improve our standard. The entire team would be delighted to welcome you back to our Jaz Casa Del Mar Beach.Best RegardsHotel Management

10/10 - 훌륭해요

Manuel David

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The best hotel I've ever been! The staff was extremely kind and helpful, did everything and anything for us. A special thank you to Aya!
2022년 10월에 7박 숙박함
답변 제공: Amr 님, 2022년 12월 23일
Dear Mr. Manuel,Thank you for taking the time to share your experience with others. We are pleased to read that we have succeeded in providing you with an all-round well-being holiday and you could relax. Many thanks for the very nice comments to our hotel. We will strive to maintain and improve our standard. The entire team would be delighted to welcome you back to our Jaz Casa Del Mar Beach.Best RegardsHotel Management

10/10 - 훌륭해요

Liya

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Le personnel est juste au top
2022년 8월에 11박 숙박함
답변 제공: jaz 님, 2022년 12월 29일
Dear Ms. Liya,Thank you for taking the time to share your experience with others. We are pleased to read that we have succeeded in providing you with an all-round well-being holiday and you could relax. Many thanks for the very nice comments to our hotel. We will strive to maintain and improve our standard. The entire team would be delighted to welcome you back to our Jaz Casa Del Mar Beach.Best RegardsHotel Management

10/10 - 훌륭해요

Kheirla

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The pool area is amazing. The room was beautiful.
2022년 6월에 2박 숙박함
답변 제공: jaz 님, 2022년 12월 29일
Dear Mr. Kheirla,Thank you for taking the time to share your experience with others. We are pleased to read that we have succeeded in providing you with an all-round well-being holiday and you could relax. Many thanks for the very nice comments to our hotel. We will strive to maintain and improve our standard. The entire team would be delighted to welcome you back to our Jaz Casa Del Mar Beach.Best RegardsHotel Management

6/10 - 괜찮아요

Yuwen

2022년 6월에 2박 숙박함
답변 제공: jaz 님, 2022년 12월 29일
Dear Mrs. Yuwen,Thank you for taking the time to post your ratingWe will be looking forward to welcoming you back to Jaz Casa Del Mar beach soon.Best regards, Hotel Management

10/10 - 훌륭해요

Diaa

출장 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
별로예요: 직원 및 서비스
2021년 11월에 1박 숙박함
답변 제공: Mohamed Saied 님, 2021년 12월 4일
Dear Mr. Diaa, Thank you very much for your nice reply after your stay at our Jaz Casa Del Mar Beach Hotel. We are pleased to see that we you gave us excellent rating on Expedia. An exceptional holiday experience for all of our guests is what we expect from our hotel and all feedback is vital to our constant efforts to improve our service There is nothing that makes us happier than hearing that you will return on your next visit! The Jaz Casa Del Mar Beach Hotel team is looking forward to welcoming you again soon and hopes to meet your expectation once again. Sunny regards, Hotel Management