8 개의 야외 수영장, 수영장 파라솔, 일광욕 의자
예약 가능 여부 확인

선라이즈 로얄 마카디 리조트 - 올 인클루시브 여행 후기

5 out of 5
선라이즈 로얄 마카디 리조트 - 올 인클루시브
Makadi Bay, Makadi Bay

이용 후기

8.8

훌륭해요

평점 10 - 훌륭해요. 336개 이용 후기 중 188개" "
평점 8 - 좋아요. 336개 이용 후기 중 101개" "
평점 6 - 괜찮아요. 336개 이용 후기 중 29개" "
평점 4 - 별로예요. 336개 이용 후기 중 11개" "
평점 2 - 너무 별로예요. 336개 이용 후기 중 7개" "

9.0/10

청결 상태

9.0/10

직원 및 서비스

9.0/10

편의 시설/서비스

8.6/10

숙박 시설 상태 및 시설

8.8/10

친환경

이용 후기

8/10 - 좋아요

Junghun

가족 여행
좋아요: 직원 및 서비스
2021년 12월에 2박 숙박함
답변 제공: Sayed 님, 2021년 12월 21일
Thank you so much for your feedback .

10/10 - 훌륭해요

Nabeela

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 7박 숙박함
답변 제공: Daniela 님, 2024년 4월 12일
Dear valued guest,The SUNRISE Royal Makadi Resort -Select- Team thanks you very much for these wonderful compliments. We are very pleased that we could meet your expectations and proud of your comments!We hope to welcome you once again in the nearest future at SUNRISE Royal Makadi Resort -Select and wish you all the best!Sunny regards,Hotel Management

10/10 - 훌륭해요

Thomas

좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Super Hotel , super Service und super essen
2024년 2월에 10박 숙박함
답변 제공: Daniela 님, 2024년 3월 11일
Lieber Thomas,Vielen Dank für die gute Bewertung, die Sie unserem Hotel gegeben haben. Wir freuen uns, dass Ihnen der Aufenthalt bei uns gefallen hat und hoffen, Sie bald wieder bei uns begrüßen zu dürfen!Mit freundlichen Grüßen,

6/10 - 괜찮아요

Google

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The hotel grounds are beautiful, immaculately kept. House keeping is great, left our room spotless everytime, Reception staff are good however most questions or asks were met with a flat no for us 😬 Room was nice, spacious and clean with a bunk for the kids and balcony. My biggest gripe with the room was the mission it was to get anywhere - three flights of stairs (no lifts) and a long walk from the main area restaurants and everything else. I wish we had asked to move rooms but we felt embarrassed to ask and also scared after receiving flat nos for other requests 😬 Pools - are nice however the biggest downside of our trip - not heated as they claim! The pool with the slides is slightly warmer than the pool right next to it however still so cold which was not fun for the kids. Really difficult to get an a la carte restaurant booking and unsure when they open for bookings but seemed to be full everytime we tried. Buffet restaurant good selection of food. Animation team are great and beach is lovely. Service for drinks at pools and restaurants is hit and miss
2024년 2월에 6박 숙박함
답변 제공: Mohamed 님, 2024년 2월 21일
Dear Guest,Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.Sincerely,

10/10 - 훌륭해요

Husna

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The hospitality was amazing all within a reasonable price
2024년 2월에 7박 숙박함
답변 제공: Mohamed 님, 2024년 2월 21일
Dear Husna,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

6/10 - 괜찮아요

Maimoonah

가족 여행
좋아요: 편의 시설/서비스
The hotel itself was lovely and the food was great. The best entertainment I have seen on the beach which was provided by the team. Lovely baby sitting staff ( I had a lovely lady called Vika) The only issue I had which ruined my trip is the currency issues. Please make sure you have Euros/GBP and exchange prior to entering the country. I bought GBP cash and made the mistake of exchanging into dollars at the hotel. They give you larger bills (💵 100) but then struggle to accept them back as payment unless they are in prestige condition as the bank wont accept them. They have a machine to provide you with Egyptian dollars only but hardly any places accept Egyptian dollars within the resort- only the market places but they put up a fight. The prices within the resort for any pharmacy related products or toys are a total rip off. (More expensive than NYC- which surprised me!)
2024년 2월에 7박 숙박함
답변 제공: Mohamed 님, 2024년 2월 21일
Dear Guest,Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.Sincerely,

10/10 - 훌륭해요

Louise

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
February half term break that exceeded expectations, staff were amazing, attentive and could not do enough. The hotel was very clean and plenty of space to relax we particularly liked the dividers between sun Ed areas adding to privacy.
2024년 2월에 7박 숙박함
답변 제공: Mohamed 님, 2024년 2월 21일
Dear Louise,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

10/10 - 훌륭해요

Ahmed

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everything is perfect. Thanks Moataz at reception for great hospitality and professionalism. Thank you Chef Jumbo for the most Delicious Duck that was cooked especially based on our request, really the best chef . also chef Ashraf was very nice and handsome passing by every table to make sure that everything is perfect. Thanks Basango ,Tyson And Vika from animation team . Hotel still my favorite one in Hurghada
2024년 1월에 2박 숙박함
답변 제공: Mohamed 님, 2024년 1월 30일
Dear Mr. Ahmed,Thank you for sharing your review of your recent experiences with the website community.We are pleased that your accommodations and visit to the SUNRISE left a great impression. It is wonderful to hear that you were left satisfied by our friendly staff.Thank you again for sharing; we can’t wait see you when your visit us again!Hotel Management

10/10 - 훌륭해요

Ahmed 님, Alexandria

2024년 1월에 2박 숙박함
답변 제공: Mohamed 님, 2024년 2월 21일
Dear Mr. AhmedThank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

10/10 - 훌륭해요

Alexander

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Amazing beautiful resort with superb staff
The only negative I would say is about the alcohol, although plenty of it, you're not getting proper cocktails it is all syrup based and no matter what you order from a beer, wine G&T, cocktail, it is all served in the same plastic cup/glass so think this could be improved on, other than that amazing place.
2023년 12월에 11박 숙박함
답변 제공: Mohamed 님, 2024년 1월 30일
Dear Alexander Thank you for taking your time for writing a detailed feedback. Feedback such as yours allows us to continually improve and correct ourselves as we strive to exceed the expectations that our guests have from us. We welcome all constructive criticism, as it helps us to get better.Please be assured that your comments have been already forwarded to the management team and were reviewed accordingly.We hope that despite your comments we will have the pleasure to host your good selves once again in SUNRISE to make up for your last experience.Yours sincerely,Management Team

10/10 - 훌륭해요

Imran

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was lovely staying at sunrise royal makadi . Staff is helpful and always smiling. Whole resort is so clean and service is excellent.
2023년 12월에 7박 숙박함
답변 제공: Mohamed 님, 2024년 1월 31일
Dear Imran,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

10/10 - 훌륭해요

Mohamed

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Eccezionale
Resort situato nella bellissima Makadi Bay con tutti i comfort necessari, sopratutto per chi viaggia con bambini. Un ringraziamento speciale a tutti e soprattutto alla staff delle cucine, in particolare lo Chef Shaker. Ritorneremo sicuramente
2023년 12월에 8박 숙박함
답변 제공: Mohamed 님, 2023년 12월 27일
Gentile cliente,Grazie della bellissima recensione del nostro hotel! Siamo molto contenti che la sua permanenza sia stata piacevole e ci auguriamo di rivederla presto.Cordiali saluti,

10/10 - 훌륭해요

Ergun

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We walked two times with my wife all the beaches of Makadi bay. Everytime we were so happy to come back to our beach and realised that it has the best beach. No wind, nice coral reefs, sunbeds and umbrella. Overall very good hotel.
2023년 12월에 6박 숙박함
답변 제공: MOhamed 님, 2023년 12월 27일
Dear Ergun,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

10/10 - 훌륭해요

DELPHINE NATHALIE

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Très bon hôtel avec un personnel exceptionnel
2023년 10월에 8박 숙박함
답변 제공: Mohamed 님, 2023년 11월 8일
Madame, Monsieur,Nous vous remercions pour l'avis que vous avez laissé sur notre hôtel.Nous sommes ravis que vous ayez apprécié votre séjour et espérons vous accueillir à nouveau très bientôt.Veuillez agréer, Madame, Monsieur, nos salutations distinguées.

10/10 - 훌륭해요

Jonathan

2023년 10월에 12박 숙박함
답변 제공: Mohamed 님, 2023년 10월 23일
Dear JonathanThank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

10/10 - 훌륭해요

Alla 님, Potomac

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very good place to stay if you like snorkeling and swimming. A lot of entertainment for the kids, if you are looking for a family resort.
2023년 10월에 3박 숙박함
답변 제공: Mohamed 님, 2023년 10월 23일
Dear Alla,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

10/10 - 훌륭해요

heba

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was amazing holiday
2023년 8월에 5박 숙박함
답변 제공: Mohamed 님, 2023년 10월 23일
Dear HebaThank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

10/10 - 훌륭해요

Fabio

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Vacanza di famiglia con bambini 2 e 8 anni Molto curato e pulito sia nelle zone comuni che nelle camere . Il ristorante a buffet è molto vario la qualità del cibo è buona Le piscine molto pulite Servizio molto cortese e professionale Animazione ottima …ma non invadente ottime attività giornaliere Il mare molto pulito e limpido barriera corallina molto bella
2023년 8월에 14박 숙박함
답변 제공: Mohamed 님, 2023년 8월 27일
Gentile cliente,Grazie della bellissima recensione del nostro hotel! Siamo molto contenti che la sua permanenza è stata piacevole e ci auguriamo di rivederla presto.Cordiali saluti,

10/10 - 훌륭해요

paolo

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 8월에 8박 숙박함
답변 제공: Mohamed 님, 2023년 8월 27일
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

2/10 - 너무 별로예요

Mina

아이를 동반한 가족 여행
좋아요: 편의 시설/서비스
Staff at the reception are very helpful and responsive. Mohamed and Moataz at the reception are amazing. What I didn’t like; 1- food either contaminated or is not kept in a good refrigeration especially with recurrent power outage as most of us got sick from it, my son vomited/ had diarrhea on the last day, my mom had diarrhea from day 1, myself had diarrhea on the last day. 2- Water park was ok , however, it is very slippery around the pool and on the stairs to climb the slides, operating hours is so limited to 10:00 am - 12:00 pm and 3:00 pm - 5:00 pm. Life guards shall be more attentive to slide riders as there are occasions where 2 people go on same slide which is prohibited or going back to back which increase risk of injuries. DJ was not working for the first 3 days around water park and pool attached to it, 3- employees at the main restaurant feel entitled to tips, initially they were bringing drinks, picking up empty plates then on the second day they didn’t care much, no one care about your presence if you don’t tip them and if you ask for anything, they make you feel uncomfortable by their attitude/ non verbal communication, Unfortunately i don’t think I gonna come back again to this resort,
2023년 8월에 4박 숙박함

10/10 - 훌륭해요

Vladimir

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Wonderful
We are in same hotel for second time, and like always everything is exceptional, people, rooms. Absolutely amazing.
2023년 7월에 1박 숙박함
답변 제공: Mohameed 님, 2023년 8월 27일
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

8/10 - 좋아요

Alexandra

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 5월에 9박 숙박함
답변 제공: Alina 님, 2023년 6월 13일
Dear Alexandra,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,

6/10 - 괜찮아요

Subel

좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
2023년 5월에 7박 숙박함
답변 제공: Alina 님, 2023년 6월 13일
Dear Subel,Thank you for taking the time to share your feedback. While we wish you had a better experience, it is feedback that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. Kindly let us know where we can improve. If you give us a chance to earn back your trust, we can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.Sincerely,

10/10 - 훌륭해요

Alison

가족 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
Amazing place , the staff work so hard but always have a smile for everyone. The food is absolutely fantastic and there are 8 different restaurants to choose from . The beach and pools are also amazing ! Can’t fault this hotel and will definitely be returning ! Thank you for a great holiday !
2023년 5월에 1박 숙박함
답변 제공: Alina 님, 2023년 6월 13일
Dear Alison,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

10/10 - 훌륭해요

Irina 님, avon

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
people are amazing there
답변 제공: Alina 님, 2023년 6월 13일
Dear Irina,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

10/10 - 훌륭해요

Michael

2023년 4월에 9박 숙박함
답변 제공: Alina 님, 2023년 6월 13일
Dear Mr. Michael,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

10/10 - 훌륭해요

Nicole

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 4월에 7박 숙박함
답변 제공: Alina 님, 2023년 6월 13일
Dear Nicole,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

10/10 - 훌륭해요

Aliaksandr

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Bra hotel, rekommenderar!
2023년 2월에 14박 숙박함
답변 제공: Said 님, 2023년 4월 17일
Thank you . See you soon .

10/10 - 훌륭해요

emad

2022년 10월에 4박 숙박함
답변 제공: Alina 님, 2023년 6월 13일
Dear Emad,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

10/10 - 훌륭해요

enas

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great resort,multiple pools,well maintained gardens&rooms,yummy food,superb entertainment,sandy beach....highly recommended
2022년 10월에 3박 숙박함
답변 제공: Mahmoud 님, 2022년 10월 9일
Thank you so much for your feed back . We hope to see you soon .

6/10 - 괜찮아요

Ahmed

좋아요: 청결 상태
2022년 8월에 5박 숙박함
답변 제공: Alina 님, 2023년 6월 13일
Dear Ahmed,Thank you for taking the time to share your feedback. While we wish you had a better experience, it is feedback that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short.Kindly let us know where we can improve. If you give us a chance to earn back your trust, we can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.Sincerely,

4/10 - 별로예요

TAREK

좋아요: 직원 및 서비스
별로예요: 청결 상태, 객실의 편안함
2022년 8월에 2박 숙박함
답변 제공: Mohamed 님, 2022년 8월 22일
Dear Guest,Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.Sincerely,

10/10 - 훌륭해요

Islam

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Always this resort has the best staff in Hurghada starting from security passing by the reception always they acknolwedge the guest. Special thanks to reception team
2022년 7월에 4박 숙박함
답변 제공: Mohamed 님, 2022년 8월 22일
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

10/10 - 훌륭해요

Hany

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Incredible vacation We had an amazing vacation. This is a great resort with great service and amazing people! We relaxed in a beautiful suite. We swam in beautiful pools. We laughed and played with our kids. We are definitely planning to return! Beautiful grounds and all around a great resort. Service was very friendly and fun. Food was super super amazing, the best at the resort, but on top of that our server, Hassan, made the experience 10x better. We will never forget chef Bahaa & Mr. Boules for there great services, they took our vacation to a higher level. Special thanks for Mr. Omr in the front desk, he made everything super easy for us since we entered the resort, and Mr. Mahmoud from financial for his great customer serves. Things to improve - kids club - night shows
2022년 5월에 4박 숙박함
답변 제공: Mohamed 님, 2022년 8월 22일
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

10/10 - 훌륭해요

Mark

단체 여행, 연인과의 여행, 아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Really the resort and staff are very perfect at all
2022년 5월에 5박 숙박함
답변 제공: Alina 님, 2023년 6월 13일
Dear Mark,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

10/10 - 훌륭해요

Ramy

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Friendly staff, food/snacks are tasty and very nice aqua and beach
2022년 5월에 3박 숙박함
답변 제공: Alina 님, 2023년 6월 13일
Dear Ramy,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

8/10 - 좋아요

marwa

2022년 5월에 1박 숙박함
답변 제공: Alina 님, 2023년 6월 13일
Dear Marwa,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

6/10 - 괜찮아요

Saifullah 님, Schaumubrg

아이를 동반한 가족 여행
별로예요: 직원 및 서비스
The resort is good for kids, has it's own beach and activities for kids and parents. the staff at the hotel is not focused on serving the guest, they're more interested in where a particular guest it from rather than doing what's asked of them. Any interaction with the staff or a quick request will result in having to wait for a long time (for something that should be done in minutes will be delayed due to the constant irrelevant questioning from the hotel staff). I spoke to the manager about this an all he did was offer an upgrade, however they do need to train their staff to focus on fufilling the request of the guest rather than question the guest about where they're from, what they do (unnecessary small talk that, all guests are trying to get away from in an resort; we're trying to relax not get interrogated) if i wanted people to question me about my life, i'd show up to a family thanksgiving dinner.
2021년 7월에 3박 숙박함
답변 제공: Sayed 님, 2022년 5월 12일
Thank you so much for your feedback . We really appreciate your comments and your feedback and sure we will take action regarding your comments . We hope to see you soon .

10/10 - 훌륭해요

sameh 님, mansourah

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Experience very excellent hotel amazing and staff very kind main restaurant food very delicious thanks,Mr tarik, Hamed, Elsaid and shawqy And special thanks Mr Amr from reception
2022년 2월에 6박 숙박함
답변 제공: Sayed 님, 2022년 2월 28일
Thank you so much . See you soon😊 .

8/10 - 좋아요

Andrea 님, Leesburg

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
2021년 12월에 4박 숙박함
답변 제공: Alina 님, 2023년 6월 13일
Dear Andrea,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

10/10 - 훌륭해요

Vincent

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 11월에 5박 숙박함
답변 제공: Sayed 님, 2021년 11월 13일
Thank you so much . See you soon .

6/10 - 괜찮아요

실제 이용하신 고객

Un peu déçu
Taxi commandé pour transfert de aéroport à l'hôtel jamais arrivé. Personnel plutôt agréable. Activités ludiques proposées mais pas honorées, comme volleyball ou water-polo. Propre. Nourriture variée et bonne. Pas de chambre en face de la mer. Séjour ok.
2021년 11월에 4박 숙박함
답변 제공: Sayed 님, 2021년 11월 13일
Thank you for your feed back and deeply sorry for what happen with you during your stay .

10/10 - 훌륭해요

Jérôme

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Excellent rapport qualité prix!
Plage géniale (sable, pente douce, idéal pour les enfants) Quelques magnifique coraux sont présents dans la zone de baignade de l’hôtel. Restaurant à la carte et buffet très bon. Parc aquatique fun (une dizaine de toboggan). Show des soirées effectuées par des professionnelles. Mini-disco pour les kids géniale et dynamique. 1 seule piscine chauffée (parc aquatique). Grande chambre familiale, un peu vieillotte mais conforme à la qualité/prix. Propre et calme.
2021년 10월에 7박 숙박함
답변 제공: Sayed 님, 2021년 10월 29일
Thank you so much see you soon .

8/10 - 좋아요

Fathalla 님, Alexandria

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
All very good .. food not good
2021년 10월에 2박 숙박함
답변 제공: Sayed 님, 2021년 10월 28일
Thank you so much . See you soon .

8/10 - 좋아요

Francisco

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Plenty of things to do. Acceptable food. Friendly staff. Several pools to enjoy. The beach is quite small and it is very difficult to find a sunbed
2021년 10월에 5박 숙박함
답변 제공: Mohamed 님, 2021년 10월 18일
SUNNY Greetings & thank you for your valuable feedback. We look forward to welcoming you back in the near future

8/10 - 좋아요

Fathalla 님, Alexandria

2021년 10월에 1박 숙박함
답변 제공: Alina 님, 2023년 6월 13일
Dear Fathalla,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

8/10 - 좋아요

mohamed

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 9월에 3박 숙박함
답변 제공: Sayed 님, 2021년 10월 5일
Thank you .

6/10 - 괜찮아요

Andro

좋아요: 청결 상태, 직원 및 서비스
Furniture at rooms are very poor rooms very old service excellent breakfast and snacks are perfect dinner very poor animation very friendly
2021년 9월에 3박 숙박함
답변 제공: Sayed 님, 2021년 10월 5일
Thank you for your feedback . We will do our best next time to achieve your expectations and we hope to see you soon .

10/10 - 훌륭해요

Mohamed

2021년 8월에 4박 숙박함
답변 제공: Sayed 님, 2021년 9월 17일
Thank you so much & see you soon .

4/10 - 별로예요

실제 이용하신 고객

아이를 동반한 가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Food variety was great, and staff were very courteous. Room was old, only rooms far from the beach available as the buildings near the beach were under renovation. Cleanliness of the room on the first day was not good as well as plumbing. ACs in restaurants were not good. Overall not a 5 stars hotel in-terms of facilities. Alcoholic cocktails are very poor .
2021년 7월에 4박 숙박함
답변 제공: Sayed 님, 2021년 8월 7일
Good evening , Thank you for your feedback and deeply sorry for whats happen .Please let us to know your room number to investigate and to take an action .