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샴스 사파가 리조트 - 올 인클루시브 여행 후기

4 out of 5
샴스 사파가 리조트 - 올 인클루시브
Safaga Road 8Km, Safaga

이용 후기

7.0

좋아요

평점 10 - 훌륭해요. 34개 이용 후기 중 7개" "
평점 8 - 좋아요. 34개 이용 후기 중 11개" "
평점 6 - 괜찮아요. 34개 이용 후기 중 10개" "
평점 4 - 별로예요. 34개 이용 후기 중 3개" "
평점 2 - 너무 별로예요. 34개 이용 후기 중 3개" "

7.2/10

청결 상태

7.4/10

직원 및 서비스

5.6/10

편의 시설/서비스

6.6/10

숙박 시설 상태 및 시설

6.6/10

친환경

이용 후기

8/10 - 좋아요

Nathalie

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 7박 숙박함

6/10 - 괜찮아요

Sergio

좋아요: 청결 상태
별로예요: 숙박 시설 상태 및 시설
2023년 3월에 6박 숙박함
답변 제공: Mohamed 님, 2023년 4월 5일
Dear GuestThank you very much for your comment on Expedia We appreciate very much that you share your impressions of your holidays at Shams safaga hotel And we will be more than happy to have you as our guest again.Best regards,Hotel Management

4/10 - 별로예요

HENRI

좋아요: 청결 상태, 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
99
2023년 1월에 21박 숙박함

8/10 - 좋아요

Joëlle

좋아요: 청결 상태, 직원 및 서비스
2ème sejour au resort. Seul bémol matelas et transats à la plage à changer impérativement. Belle plage et accès facile pour la baignade. Sinon personnel resto charmant souriant réceptif. Bonne écoute ala réception malgré le manque de communication en français, un peu dommage !!!! Prochain séjour le 4 février au shams lodge. A voir .. Cordialement.
2023년 1월에 3박 숙박함

8/10 - 좋아요

Laszlo

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태
2023년 1월에 3박 숙박함

8/10 - 좋아요

Laszlo

단체 여행, 가족 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
별로예요: 청결 상태
2023년 1월에 2박 숙박함

8/10 - 좋아요

Annemarie

6/10 - 괜찮아요

Patrizia

좋아요: 청결 상태, 직원 및 서비스
Partendo dal presupposto che il rapporto qualità prezzo è più che soddisfacente, purtroppo le camere e la zona bar e piscina sono un pò troppo datate quindi vecchie e malandate. Vi consiglio di farvi assegnare le camere rivisitate recentemente. Lo staff molto disponibile, il cibo e pulizia buoni , basterebbe rivedere le camere e gli arredi delle parti comuni.
2022년 11월에 16박 숙박함

6/10 - 괜찮아요

Thierry

좋아요: 직원 및 서비스
Très moyens et sur côté niveau prix
Établissement très moyen a besoin de rénovations Draps et literie centenaires … Rapport qualité prix un incohérent
2022년 2월에 5박 숙박함

8/10 - 좋아요

Dmitry

좋아요: 직원 및 서비스, 객실의 편안함
2021년 12월에 8박 숙박함

6/10 - 괜찮아요

Ahmed

가족 여행
별로예요: 직원 및 서비스
3rd visit with family
this is my 3rd time at Shams Safaga with family, the only good thing about my stay was the price and the beach, other things was less than average, the Food and Beverage staff are not friendly at all
2021년 7월에 6박 숙박함
답변 제공: Alaa 님, 2021년 7월 28일
Dear Mr. Ahmed, Thanks for your interested in our hotel Shams Safaga. We will consider your comments and we will do our best to make your next holiday with us more enjoyble

10/10 - 훌륭해요

Fahad

2021년 6월에 1박 숙박함

10/10 - 훌륭해요

Marina

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Незабываемый отдых в солнечном Shams
Отдыхали с 27 марта по 9 апреля. Жили в бунгало. Отдыхающих было 40 человек. В ресторане, несмотря на то, что не было шведского стола, кормили по меню, обслуживали быстро и еда была очень вкусная и без ограничений. Анимация появилась позже, тоже была классная: аква джем, йога,зарядка, вечером для детей дискотека. Вначале отдыха был сильный ветер, но загородки на пляже от него спасали, вода чистая и теплая, все время купались. Спасибо гостеприимному отелю и всем, кто нас обслуживал и создал прекрасный отдых!!!!🙂
2021년 3월에 14박 숙박함
답변 제공: Alaa 님, 2021년 4월 17일
Thanks for choosing our hotel and we hope to see you again very soon best regards

4/10 - 별로예요

Bassem

가족 여행
좋아요: 청결 상태
별로예요: 직원 및 서비스
Good hotel and very bad restaurant staff
Only one small bar Only one type of juice Only one bar in beach with limited soft drinks No snacks on beach Restaurant staf non helpful House keeping is very good Location is very good Aqua park is good No internet in all parts of the hotel The reception non air conditioned All parts of restaurants non air conditioned Restaurant staf were non profesinal
2020년 7월에 3박 숙박함

2/10 - 너무 별로예요

Khaled

별로예요: 청결 상태, 직원 및 서비스, 객실의 편안함
2020년 6월에 2박 숙박함

10/10 - 훌륭해요

Pardis

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good hotel
The beach was perfect The food too was perfect but the bar has very simple drinks The room was sea view It is a morning hotel, at the night you will stay in your room
2020년 5월에 2박 숙박함
답변 제공: Alaa 님, 2020년 6월 2일
Thanks for choosing our hotel for your vacation and we hope to see you again and we will take your comments in consideration

4/10 - 별로예요

Kevin 님, New Cairo

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Initially upgraded ( ! ) to a bungalow. Two separate beds. A TV with about 12 channels and only one in English on a TV set that came out of the 1970's with abysmal reception. There was no internet available unless you wanted to pay per hour ( expensive ) by purchasing a card. There were no plugs in the sink or bath, no coffee provided and a window that was exceedingly difficult to open and close with a fly screen that did not fit. This all inclusive resort consisted of the worst wine I have ever drunk in my life and what seemed to be watered down ( or the absolute cheapest ) spirits. The staff however everywhere were friendly, accommodating and efficient, polite and respectful. The food was generally very good albeit a little bit repetitive, the grounds and amenities, beach and everywhere were all kept clean...although I did find it irritating that lying on a sunbed one was continually pestered by touters for various other services. Nevertheless overall pleasant enough for a short stay but at the end of the day it is not a place I would ever return to.
2019년 10월에 4박 숙박함

8/10 - 좋아요

Sherif

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Experience to be repeated
All in all it was lovely trip the hotel is very nice, excellent beach, room was great but I think food needs some attention
2019년 8월에 5박 숙박함
답변 제공: Shalash 님, 2019년 9월 2일
Thanks Mr. Sherif, and we hope to welcome you again at our hotel Best regards Alaa Shalash

6/10 - 괜찮아요

Soudi

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 6월에 3박 숙박함
답변 제공: Alaa Shalash 님, 2019년 6월 12일
Thanks for choosing our hotel for your holiday we will do our best to consider your comments to make your next visit more fantastic

10/10 - 훌륭해요

Rania

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
The restaurant team were the best
I really liked and enjoyed my stay in Shams Safaga resort. The beach is sandy and amazing . The restaurant team were really welcoming and doing their best to please everyone. We only had an issue when we checked in , the receptionist told us that there is booking registered for us which was a real shock and that we have to do rebooking but the hilarious thing was when I asked him let me check the list , I found my name !!!! Our room was on the fifth floor which the roof , you may suffer from the noise of the birds but the view of the sea was really a blast. The overall stay was very good . I would like to go there again.
2019년 4월에 3박 숙박함
답변 제공: Alaa Shalash 님, 2019년 5월 8일
Dear Guest, thanks for choosing our hotel for your holiday. and we hope to see you soon at our Hotel Best regards

6/10 - 괜찮아요

Fabrizio 님, Como it

별로예요: 숙박 시설 상태 및 시설
2019년 1월에 7박 숙박함

8/10 - 좋아요

실제 이용하신 고객

Bon séjour windsurf et kite
Hotel qui donne sur la mer, juste à côté du club ION (Windsurf et Kite) c'est pour celà que nous avons séjourné dans cet hôtel. Le buffet n'est pas exceptionnel, mais il est correct. Un effort appréciable est fait pour donner un plat différent chaque jour. Le wifi est payant , il vaut mieux acheter une carte sim avec data. Ne pas hésiter à aller faire une excursion à Luxor, c'est magnifique !
답변 제공: Alaa Shalash 님, 2018년 5월 9일
Dear Sir, Thanks for being guest in hotel. and we will do our best to consider your comment concerning Hotel buffet. Best regards

2/10 - 너무 별로예요

Jann 님, Berlin

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
×××HORROR-HOTEL×××
Wir: Ende 20, Berliner, viel beschäftigt, suchen Ruhe & Entspannung Sonne und Strand traumhaft - Lobrede Ende! - Versuch uns in ein Standard Zimmer zu stecken, obwohl Bungalow Zimmer gebucht - alles runtergekommen - Röhren- TV mit einem Sender - Glasoberflächen beschädigt (Nachtisch) - Schrauben fehlten, lose Steckdosen - Essen sah teilweiße absolut unappetitlich aus, schmeckte meistens nach nichts, war immer das Gleiche - Snack-Buffet = 5-6 Schippen vom Frühstück + Schale alter Salat - es gibt keinen "internationalen" Alkohol, alles nur inländische Produkte die grausam schmeckten - Instantkaffee - kein Service Trotz direkter Ansprache des Kellners ist dieser noch nicht einmal stehen geblieben (Mohammed). In diesem Hotel gab es größtenteils Singles/ Alleinstehende. Menschen die den Kontakt zu anderen suchen. Menschen die vielleicht zu Hause niemanden haben. Es soll auch jeder sein Leben leben, "be yourself" nur hat es uns überhaupt nicht gefallen, dass manche Gäste und auch manche vom Personal total penetrant und aufdringlich waren. Bei einem Barkeeper grenzte dessen Verhalten bereits an sexuelle Belästigung. Am Strand wurde man von Verkäufern sogar geweckt um deren Touren zu kaufen, mehrmals von den Gleichen! Wir sind in den Urlaub geflogen um dem Alltagsstress zu entfliehen, herunterzufahren, um zu relaxen und nicht um mit wildfremden Menschen in einer Art Selbsthilfegruppe über den Weltschmerz jedes Einzelnen zu debattierten. FAZIT Sorry - never again >>>BYE>>>
2017년 12월에 7박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
........................................................
2017년 11월에 7박 숙박함

6/10 - 괜찮아요

وليد فاروق

좋아요: 청결 상태
عاملين ممتازين بالفندق وبحر جميل فقط لاغير
جيدة
2017년 9월에 4박 숙박함

6/10 - 괜찮아요

Mohamed 님, Cairo

budget hotel / need more renovation
we were a group of 24 + 4 children , we booked 11 rooms in soft all inclusive bases , (low quality juices) check in was fast and the reception staff were very good , Hotel all in all is OK for the people who looking for budget hotel , Rooms are very old with very old facilities , in some rooms air conditions not working or needs more maintenance , Rooms has very old TV " not flat , not LCD , not LED , . most of the TV channels not working Food , the variety is very limited and not tasty except one day from the five days we stayed , No service on the peach , if you need any thing you have to go yourself , They use a very cheap plastic cups . not environmental friendly , Staff is very polite ( but they are not professional ) except a few of them Beach is save for the people who cannot swim , Animation team is not bad
2017년 9월에 4박 숙박함

2/10 - 너무 별로예요

Mina

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2017년 8월에 4박 숙박함

8/10 - 좋아요

Mariam

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
nice with few comments
rooms appliances are old.. however the room is clean . Pool is nice and beach is Sandy and beautiful there are some corals too for those who love snorkelling .. food tastes good but there ain't many varieties.. weather of safaga is amazing.
2017년 8월에 3박 숙박함

8/10 - 좋아요

Michael 님, Rüdesheim/ Germany

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
별로예요: 객실의 편안함
Schöner Strand sehr nette Angestellt die wir schon
Wie schon geschrieben sehr nette Angestelte. Das Essen war diesmal besonderst gut.Der Strand ist für alle Sportarten geeignet Kiten,Surfen, Tauchen, Schnorchel etc. Zudem Mahlzeiten gab es immer frisch gebackenes typisches ägyptisches Brot direkt aus dem Steinofen.
2017년 7월에 21박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice hotel
Nice hotel... me and my family really enjoyed.. we will be back. Beach was exlant for kids and also a good restaurant with a good service. Need better entertainment but was okay for me, quite is my favorite.
2017년 7월에 7박 숙박함

10/10 - 훌륭해요

Ahmed

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great Hotel
This is a great place for families . The sand is soft and tender, there's a huge number of sunbeds and umbrellas, so you can come any time and still find a nice place for sunbathing and relaxing. Food is good, dinners have grill food of different kinds. There are restaurants a-la-cart with romantic atmosphere and tasty food, which are included in the price of the tour. For those who love to snorkel, there are alive corals with multicolored fish and beautiful underwater world. For babies there are free cribs and baby beds. There is a small market with different goods outside the hotel, where you can buy souvenirs, fruits or whatever you want.
2017년 6월에 5박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2017년 6월에 1박 숙박함

8/10 - 좋아요

Petit loup 님, France

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
tres bon rapport qualité /prix
7 jours (à revoir avec expedia ...) personnel disponible , pret à rendre votre séjour agréable bonnes prestations cuisine occidentale renouvelée cadre très agréable

10/10 - 훌륭해요

Sam 님, New York, NY

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
A Wonderful Surprise! Highly Recommended!
I booked Shams Safaga Resort because of the reviews and the hotel ratings on Expedia. The description and the pictures all looked and sounded wonderful. But, I arrived with a bit of caution because I thought that the "all-inclusive" deal and the pictures were too good to be true (I didn't expect complimentary meals and drinks or such an elegant hotel). What I experienced instead was a slice of paradise...the hotel lobby, the gift shops, the cocktail lounge, the restaurant, the pool, the grounds, the beachside amenities and the rooms were all so much better than I expected. EVERYONE was very friendly and helpful...the front desk, the bellhops, housekeeping, etc. The shopping arcade prices were quite reasonable and had wondeful selections. The cocktail lounge and staff were the best, and the complimentary drink choices (all Egyptian-made liquors and beer) were a delight. As for the restaurant, I was amazed at the offerings and the dedicated staff. The hours of operation are long and and the beautiful layout of the buffets offers EVERYTHING...soups, many salad choices, a variety of breads, and endless entrees, vegetables and deserts. My 5th floor room had a spectacular view of the grounds, the pool and the beach. The massive grounds were a tropical paradise and beautifully attended to every single day. The pool was large and beautifully designed. The massive beach had endless amenitities. All in all, this was a wonderful experience and I felt safe and secure!