야외 수영장, 수영장 파라솔, 일광욕 의자
예약 가능 여부 확인

로열 스타 비치 리조트 여행 후기

4 out of 5
로열 스타 비치 리조트
Cornish Street, El Dahar Area, Hurghada, Red Sea Governorate

이용 후기

6.8
평점 10 - 훌륭해요. 86개 이용 후기 중 22개" "
평점 8 - 좋아요. 86개 이용 후기 중 26개" "
평점 6 - 괜찮아요. 86개 이용 후기 중 16개" "
평점 4 - 별로예요. 86개 이용 후기 중 6개" "
평점 2 - 너무 별로예요. 86개 이용 후기 중 16개" "

7.2/10

청결 상태

7.6/10

직원 및 서비스

6.8/10

편의 시설/서비스

7.0/10

숙박 시설 상태 및 시설

5.4/10

친환경

이용 후기

4/10 - 별로예요

Laura

연인과의 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Leider waren wir sehr enttäuscht von diesem Hotel und würden nicht empfehlen es zu buchen! Es ist allgemein sehr in die Jahre gekommen und sieht nicht mehr aus wie auf den Bildern hier auf der Seite… alles sehr alt, heruntergekommen und dreckig. Die Sauberkeit lässt im ganzen Hotel sehr zu wünschen übrig: insbesondere im Badezimmer ist es einfach nur dreckig. Die Teller, das Besteck und Gläser beim Essen werden einmal mit Wasser abgespült und fertig. Es war wirklich eine Überwindung damit zu Essen. Die Getränke wurden meistens nur aus 0,1l Plastik Bechern ausgeschenkt. Das war uns dann sogar lieber aber dadurch musste man sich alle 10min was Neues holen. Die Getränke sind entweder aus Sirup oder ganz billige Nachmachen aus dem Supermarkt. Wirklich nicht lecker, und die „Cocktails“ ungenießbar. Zum Beispiel eine Mischung aus „Sprite“ und „Fanta“. Das haben wir uns wirklich anders vorgestellt. Das Essen war wirklich in Ordnung. Viel Auswahl und war immer lecker. W-lan gibt es nur in der Lobby, NICHT auf den Zimmern. Dafür muss man extra zahlen. Und das Lobby W-lan funktioniert nur teilweise und dann sehr langsam. Am Pool ist den ganzen Tag über sehr laute Musik und Entertainment. Man wird sehr oft angesprochen ob man einen Ausflug, Spa-Angebot oder Drink kaufen möchte. Die Bucht/Aussicht vor dem Hotel ist wirklich sehr schön. Aber zum Schwimmen leider viel zu flach, steinig und das Wasser erhitzt sich sehr schnell. In der Bucht nebenan ist schön zum Schnorcheln und Schwimmen.
2023년 7월에 11박 숙박함

4/10 - 별로예요

Sophie

별로예요: 청결 상태
2023년 3월에 10박 숙박함

8/10 - 좋아요

Gaspare

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 3월에 7박 숙박함

8/10 - 좋아요

Hossam

가족 여행
좋아요: 청결 상태, 직원 및 서비스
Goed

8/10 - 좋아요

László

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Not enough glasses for drinks The plastic cups are small and of poor quality.
2022년 11월에 14박 숙박함

10/10 - 훌륭해요

Michelle Keway

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Aldrig upplevt trevligare person. All person gjorde allt för att göra vår vistelse super trevligt dyngnet runt.& det blev pga dessa fantastiska service minded personal. Detta gällde från städpersonal, underhållningspersonal, restaurangpersonal, barpersonal, strandpersonal till receptionpersonal. ❤️🙏

6/10 - 괜찮아요

Markus

가족 여행
좋아요: 직원 및 서비스
Hotel ist sehr in die Jahre gekommen und hat in den letzten Jahren stark abgenommen was sich auch am essen bemerkbar macht
2021년 10월에 3박 숙박함
답변 제공: Mira Guest relation Royal Star 님, 2021년 11월 16일
Sehr geehrter Gast, es tut uns leid zu hören, dass sie mit ihrem Aufenthalt bei uns nicht gänzlich zufrieden waren. Wir versuchen uns stetig zu verbessern, deshalb ist uns ihr Feedback sehr wichtig. Es würde uns freuen, wen sie uns noch einmal die Chance geben uns bei ihrem nächsten Besuch in Hurghada zu beweisen Mit freundlichen Grüßen

10/10 - 훌륭해요

Hadhirami

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Le personnel est très agréable, professionnel ainsi qu’à l’écoute des demandes .
2021년 10월에 8박 숙박함
답변 제공: Mira Guest relation Royal Star 님, 2021년 11월 16일
Dear guest, Thanks for your comment. We are pleased to hear that you enjoyed your stay with us and we look forward to welcoming you back to our hotel soon Kind regards

10/10 - 훌륭해요

Afrodité

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very nice personal with a big heart! It was the 5. time, that I was staying in this hotel. Like at home! Everything perfekt!
2021년 9월에 7박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 직원 및 서비스
별로예요: 청결 상태
.
2021년 7월에 14박 숙박함

2/10 - 너무 별로예요

Ahmed Abdelnaser Khalaf Ahmed

2021년 8월에 5박 숙박함

2/10 - 너무 별로예요

실제 이용하신 고객

단체 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Food is poor quality and complaints are ignored The air conditioning inside the rooms is poor and the complaint is ignored
2021년 7월에 1박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Piscine propre, vu sur la piscine et la mer magnifique. Personnels aux petits soins et très attachants. Nourriture moyennes ça manque de diversité. Sinon très beau séjour je le recommande et très peu cher.
2021년 6월에 10박 숙박함

2/10 - 너무 별로예요

실제 이용하신 고객

아이를 동반한 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It is completely a terrible hotel. It is full of bugs... rude staff.... kept me waiting for 9 hrs. They violate everything, and you can’t complain because the owner’s Lon is in the Egyptian parliament. I called the tourism police to make a report ... they asked me to go to their location.... I went there they asked me to go come back. When I went back, they refused to make a report because of the connection.
2021년 6월에 4박 숙박함

2/10 - 너무 별로예요

실제 이용하신 고객

2021년 5월에 1박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Prix et emplacement. Qualité de service. Calme et propre
2020년 11월에 4박 숙박함

2/10 - 너무 별로예요

EK

아이를 동반한 가족 여행, 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Disgusting how they treat the guests here. We have arrived to Hurghada after 11pm but the hotel was informed in advance about our late arrival. When we arrived to the hotel the receptionist was extremely rude and unhelpful. We have booked two room for only 1 night (as we spent our holiday in a different hotel - LUCKILY) due to our late arrival but the receptionist couldn't find only 1 reservation and even that we showed our reservation and the confirmation that both room has been paid for he said he doesn't know who expedia is. We contacted Expedia and the agents were extremely helpful to get us our room. They called and e-mailed the hotel with our details but the receptionist was rude to the Agent too and was not willing to read the e-mail he has received from Expedia. Receptionist said, he can give us a room if we pay $250 for the night per room and said IF they find our reservation in the morning than they will refund us the money. We wanted to speak with a manager who refused to speak with us even tho he was sitting in the back office behind the reception. We refused to pay the $250 per room for the night (we booked it for £45 per room originally) and we didn't want to end up to get $500 short in case they refuse to pay us in the morning.. If the receptionist couldn't find the reservation at night there is no way he would find it in the morning. Cheap hotel and lying, extremely rude staff!
2019년 9월에 1박 숙박함

2/10 - 너무 별로예요

실제 이용하신 고객

2020년 10월에 2박 숙박함
답변 제공: Omar Ahmed 님, 2020년 10월 14일
Ok, thank you for the information, will take care of all above points

2/10 - 너무 별로예요

실제 이용하신 고객

The property refuse to give me a room Because they didn't find any reservations on My name or on my number I want my money back.
2020년 10월에 4박 숙박함

2/10 - 너무 별로예요

Kira 님, UAE

아이를 동반한 가족 여행
Hotel is close and still visible on your inventory. we arrive without accommodation.
2020년 7월에 3박 숙박함

10/10 - 훌륭해요

pierre 님, Fribourg, Suisse

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Le Royal Star était fermé.... on m'a dirigé sur le Pacha.... un trois-étoiles... mais qui était vraiment sympatique et le personnel fantastique
2020년 7월에 1박 숙박함

2/10 - 너무 별로예요

실제 이용하신 고객

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Alles was in 1 woord slecht. Van de faciliteiten tot aan schoon en netheid
2019년 9월에 14박 숙박함

4/10 - 별로예요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Proche du vieux centre ville. Piscine pas très propre. Musique à fond toute la journée. Matériel de plage pas entretenu
2019년 9월에 1박 숙박함

8/10 - 좋아요

실제 이용하신 고객

2019년 9월에 13박 숙박함

8/10 - 좋아요

실제 이용하신 고객

2019년 9월에 7박 숙박함

4/10 - 별로예요

실제 이용하신 고객

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Op fotos is het enige wat er goed uitliet. Zodra je hier aankomt is alles zo slecht. De service is slecht, hotel kamers zijn vies. Het eten is te eten. Elke dag weer hetzelfde.
2019년 9월에 1박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Aussi bien par rapport au prix . Mais on est bien mangé. Bien dormi. Bien nagé. Il faut faire des activités mais ces payant
2019년 9월에 4박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

2019년 9월에 8박 숙박함

8/10 - 좋아요

실제 이용하신 고객

가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We had good timme. Price is good for full board stay (all inclusive). Cleanliness is ok but it can be better.
2019년 7월에 4박 숙박함

8/10 - 좋아요

실제 이용하신 고객

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Hôtel très bien situé , propre et agréable . Très bon séjour dans cette hotel
2019년 7월에 5박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Pleasant Stay*****
2019년 7월에 8박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2019년 6월에 1박 숙박함

8/10 - 좋아요

Ahmed

좋아요: 숙박 시설 상태 및 시설, 객실의 편안함
A 3 star hotel not 4
Beach was nice, rooms were good, horrible desert buffet and very small variety for the rest of the food, wifi wasn't for free in the rooms as mentioned on hotels.com, not very friendly staff nor receptionists. AC was very weak in rooms. Far away from city centre, great animation team though.
2019년 4월에 3박 숙박함

6/10 - 괜찮아요

Lars

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Tre dagar i Hughada
Slitet hotell i ett slitet område. Förmodligen ett typiskt fyrstjärnigt hotel utifrån Egyptiskt perspektiv. Mycket trevlig personal. Maten helt ok då man själv kan komponera från buffé
2019년 2월에 4박 숙박함

10/10 - 훌륭해요

Natalia

Отель соответствует описанию. Номера супер
2018년 11월에 6박 숙박함

8/10 - 좋아요

Pakinam 님, Cairo Egypt

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
It was such a wonderful vacation. The staff can’t be better. I’d like to thank the receptionist Mr Hany for his decent hospitality and professional welcoming. He facilitated everything for us. I’d like also to thank the restaurant manager Mr Ragab and his team, as the restaurant set up and waiters were working really hard. The food was great, except for the bakery and desserts, other than this all was great. I booked a triple room from Expedia and Mr Hany the receptionist suggested that i can upgrade to a family room with pool and beach view, which was a great choice. The room was spacious and cleaned well by the housekeeping. The pool looked really nice, but I did not use it. What I did not like about the hotel was the beach, as it’s full of sharp rocks and seaweeds. There’s no much activities to be done for adults nor children, animation team could do better. There’s no pool not playing area for the kids. I had to take my little daughter to the next hotel to play on a single broken slide. I can call it a relaxing resort.
2018년 11월에 3박 숙박함

10/10 - 훌륭해요

mostafa

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2018년 11월에 3박 숙박함

10/10 - 훌륭해요

Rosi 님, Australia

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
We had a wonderful time. Situated right on the beach with nice views. All food and entertainment was included. What made our time there the most special was the welcoming and friendly staff. Thankyou for making our time there special.
2018년 10월에 2박 숙박함
답변 제공: Diana 님, 2018년 11월 1일
Dear Guest, Thank you for choosing Royal Star Beach Resort! It was a pleasure having you stay with us on your recent visit. Wish see you soon at the Royal Star Beach Resort

8/10 - 좋아요

Amr 님, Egypt

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Reservation clerk Hany was the best and animation team was great specially Sam air condition was not working properly .
2018년 10월에 2박 숙박함
답변 제공: Diana 님, 2018년 10월 24일
Dear Mr. Amr, Thank you for choosing Royal Star Beach Resort! kindly be assured that your ratings and comments will be transferred to the Management. Wish see you soon at the Royal Star Beach Resort

6/10 - 괜찮아요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스
bad trip
room services and reception man not good and have slowly response ...food not good
2018년 9월에 2박 숙박함
답변 제공: Diana 님, 2018년 10월 24일
Dear guest, We are apologizing for not being able to fulfill your expectation kindly be assured that your ratings and comments will be transferred to the Management. Wish see you soon at the Royal Star Beach Resort

8/10 - 좋아요

GaboNY 님, New York

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
별로예요: 청결 상태
Beutiful place, elegant property, open bar for cocktails and soft drinks. The brakfast ,lunch and dinner buffet were always delicious I would definitely come back here Only one of the employee refused to give us a drink but everyone else were very polite and friendly I can’t just for one perdon. Cleanliness they need to improve the towels, bed sheets need to be change more continously
2018년 9월에 3박 숙박함
답변 제공: Diana 님, 2018년 10월 1일
Dear Guest, Thank you for choosing Royal Star Beach Resort! Your review is important to us, be assured that all your comments will be transferred to the Hotel Management.

8/10 - 좋아요

みの 님, カイロ

좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
シャワー室の扉が閉まらないのと、排水口の方が床より高い傾斜になっているので、排水が悪く常にベチャベチャの状態。すぐに修理すべき。 従業員は皆フランクで親切だった。
2018년 6월에 1박 숙박함
답변 제공: E-commerce 님, 2018년 7월 14일
Dearみの Thank you for taking your time to write a review. We apologize for a tecnical issues we had in hotel. Kindly be assure that we fixed them.

6/10 - 괜찮아요

Talina

별로예요: 숙박 시설 상태 및 시설
Not worth the $50!
First guy at front desk was a complete jerk! But the other 2 and the manager made up for it... room was just ok. Could be updated... no soap, we had to call for some. View was the best. Only stayed in hotel for less than 12 hours... linens were frayed. And what’s with the no marriage law? How backward is that??
2018년 6월에 1박 숙박함
답변 제공: E-commerce 님, 2018년 7월 14일
Dear Talina Thank you for taking your time to write a review. We apologize that your experience was regrettably less than satisfying. Kindly be assure that your remarks will be addressed to the management.

4/10 - 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Schimmelbildung im Bad.......
.... kein W-Lan im Zimmer, im übrigen Hotel ständiges Unterbrechen, ein Großteil der Liegenauflagen gehören zum Sperrmüll, Limonaden-, Wasser- und Colagetraenke gibt es nur in Plastikbecher, Einrichtung und Hellhörigkeit der Zimmer (3119) entsprechend den Ballermannhotels der frühen 80er Jahre, Die Essbestecke müssen wohl auch noch aus dieser Zeit stammen. Das Personal war stets freundlich und bemüht.
2018년 3월에 5박 숙박함

2/10 - 너무 별로예요

Dorte

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Der var ikke styr på det i reservationen. De havde ikke modtaget reservationen fra hotels.com. Da den så endelig gik igennem mente receptionisten, at vores værels kostede langt mere end vi havde betalt over hotels.com. Værelset var utæt, skydedøren var noget bras så der pip ind med en kraftig vind hele natten. Det lyd som om man sov i telt i Sahara, plus der var koldt. Der blev sendt en mand op for at fikse det, ham så vi aldrig Næste nat var der fest på er hotel ved siden af frem til kl 04.00. Vi ringede og fik nye værelser, vi ventede på service men de kom heller aldrig, så vi måtte “sove” i larm og party. Vi blev dårlige af den kedelige mad. Stranden var ulækkert med skrald i vandkanten plus hotellets hjørner. De var ved at bygge poolen om. Alt i alt et hotel som hotels.com ikke skulle anvende. Ulækkert og kaostisk. Forfærdeligt sted.
답변 제공: Lusine Shirinian (e-commerce) 님, 2018년 3월 6일
Dear Dorte Thank you for taking your time to write a review. We apologize that your experience was regrettably less than satisfying. Kindly be assured that your remarks will be addressed to the management.

6/10 - 괜찮아요

Hossam 님, Cairo

별로예요: 청결 상태
Short stay
Close to the beach, good price, close to the city and quiet. One of my 2 rooms had a bad smell and a bad view. Pool needs to be more heated in the winter and with an option for food services at the pool
2017년 12월에 1박 숙박함
답변 제공: Lusine Shirinian (E-commerce) 님, 2018년 5월 19일
Dear guest Thank you for choosing Royal Star Beach Resort! It was a pleasure having you stay with us on your recent visit. It's very important for us to take all comments in consideration and improve our hotel service. Kindly be assured that your remarks will be addressed to the management. Wish see you soon at the Royal Star Beach Resort

10/10 - 훌륭해요

Norbert

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Exzelent,hätte ein Stern mehr verdient.
Sehr schönes gemütliches Hotel mit kostenfreien WI-FI auch im Zimmer (2.Stock).Frühstücksbufet läst k e i n e Wünsche offen -alles vorhanden! Lobby hat kleine Separes wo man gemütlich sitzen kann. Alles im Hotel ist neu (Möbel auf den Zimmern,Flat-TV,Wandfarbe etc...!)Topservice des Personals. Hätte eigentlich einen Stern mehr verdient.Ich werde nach Jahren der geeigneten Hotelsuche n u r noch dieses Hotel aufsuchen -eigentlich ein Geheimtip!!!
2017년 11월에 8박 숙박함

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Was a terrible night, i left hotel next day.
Expecting refund of the three nights after deduct 25% against cancellation as front desk said. Please advise email confirming refund amount to same account paid in advance. Thanks You.
2017년 11월에 4박 숙박함

6/10 - 괜찮아요

kristian 님, sweden

좋아요: 청결 상태, 직원 및 서비스
det var okej allt finns jag var nöjed i like hotel all de var glada o bra folk de hjälpar till med allt och jag tackar er okså för att ni hjälpar till med bokning
2017년 7월에 10박 숙박함

6/10 - 괜찮아요

Elaine 님, egypt

좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
Hotel a great deal; hotel dive center a disaster
The hotel is beautiful and spotlessly clean. Tourism is down and they are hurting for business and it shows: the light bulbs in my room could not have been more than 4 watts. When I asked for one bright enough to read by, they said sorry, this is a standard room. Bring your own shampoo, too. A small safe was screwed on top of a shelf with the nuts and bolts where anyone could unscrew them and take the whole safe. Breakfast ends at 10:00; at 10:01 they even shut down the coffee machine. But for what I paid for the hotel, it was a great deal. The Dive Center attached to the Hotel was a disaster. We paid for a 2-hour snorkeling trip. They spent the first 20 minutes fixing the engine. They took us out and dropped anchor in the coral then started to fish. They told us we couldn't snorkel there; waves were too big, but they were going to fish. When I objected, they said okay only a few minutes and then we moved on. Then they took us to where it was much too shallow. The corals were 20 cm from our chests. My friend had never snorkeled before and was afraid of what was hiding in there; it was all too close. He flailed around and his legs got all cut up on the corals. The "instructor" was standing and walking on the corals. It was a disaster. So much dead and damaged coral. I hope the other outfits do better.
2017년 6월에 2박 숙박함