외관

오크우드 레지던스 카필 하이데라바드 여행 후기

5 out of 5
오크우드 레지던스 카필 하이데라바드
Sy.no 115/1, Kapil Towers, IT Park, Nanakramguda,Financial District, Hyderabad, Andhra Pradesh

이용 후기

8.8

훌륭해요

평점 10 - 훌륭해요. 66개 이용 후기 중 37개" "
평점 8 - 좋아요. 66개 이용 후기 중 20개" "
평점 6 - 괜찮아요. 66개 이용 후기 중 3개" "
평점 4 - 별로예요. 66개 이용 후기 중 4개" "
평점 2 - 너무 별로예요. 66개 이용 후기 중 2개" "

8.8/10

청결 상태

8.8/10

직원 및 서비스

7.2/10

편의 시설/서비스

8.6/10

숙박 시설 상태 및 시설

7.8/10

친환경

이용 후기

10/10 - 훌륭해요

Satish

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice
2024년 3월에 3박 숙박함
답변 제공: Shakul Pant 님, 2024년 4월 8일
Dear Guest, Thank you for taking the time to recommend our fully furnished hotel. We are glad that you loved the well-appointed rooms, the amenities on offer as well as the service. My entire team is very motivated by your feedback. We value your patronage and eagerly await the opportunity of welcoming you back soon to Oakwood Residence Kapil Hyderabad! Best Regards, Shakul Pant Hotel Manager

8/10 - 좋아요

RAJANI KANTH

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice
2024년 3월에 2박 숙박함
답변 제공: Shakul Pant 님, 2024년 4월 12일
Dear Mr.RajaniKanth, Thank you for taking the time to recommend our fully furnished hotel. We are glad that you loved the well-appointed rooms, the amenities on offer as well as the service. My entire team is very motivated by your feedback. We value your patronage and eagerly await the opportunity of welcoming you back soon to Oakwood Residence Kapil Hyderabad! Best Regards, Shakul Pant Hotel Manager

4/10 - 별로예요

Sunil Kumar

별로예요: 편의 시설/서비스
Calm atmosphere
2024년 3월에 3박 숙박함
답변 제공: Shakul Pant 님, 2024년 4월 12일
Dear Mr.Kumar, Thank you for review. We see that you have rated us 2 out of 5. Please let us know a little more in detail as to how we could have made it a 5-star experience.Best Regards, Shakul Pant Hotel Manager

10/10 - 훌륭해요

Sashi Mouli

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 2박 숙박함

10/10 - 훌륭해요

Kelly

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great long stay hotel.
2024년 1월에 3박 숙박함
답변 제공: Shakul Pant 님, 2024년 2월 8일
Dear Ms.Kelly, Thank you for taking the time to recommend our fully furnished hotel. We are glad that you loved the well-appointed rooms, the amenities on offer as well as the service. My entire team is very motivated by your feedback. We value your patronage and eagerly await the opportunity of welcoming you back soon to Oakwood Residence Kapil Hyderabad! Best Regards, Shakul Pant Hotel Manager

10/10 - 훌륭해요

KUMAR

2024년 1월에 1박 숙박함
답변 제공: Shakul Pant 님, 2024년 1월 22일
Dear Mr.Kumar, Thank you for the review of our property! We apologize for the inconvenience caused. Feedbacks like these help us improve guest experience. Kindly treat this as an exception and do not bar your experience based on this. Kindly allow us an opportunity to serve you again. Best Regards, Shakul Pant Hotel Manager

4/10 - 별로예요

Rajaneesh

출장 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Bad Stay
very bad and could not able to sleep due to bright light coming in to room and it's not soundproofed or light proof rooms.
2024년 1월에 2박 숙박함
답변 제공: Shakul Pant 님, 2024년 1월 19일
Dear Mr.Rajaneesh, Thank you for the review of our property! We apologize for the inconvenience caused. Feedbacks like these help us improve guest experience. Kindly treat this as an exception and do not bar your experience based on this. Kindly allow us an opportunity to serve you again. Best Regards, Shakul Pant Hotel Manager

8/10 - 좋아요

yingjin

2024년 1월에 3박 숙박함
답변 제공: Shakul Pant 님, 2024년 2월 8일
Dear Guest, Thank you for taking the time to recommend our fully furnished hotel. We are glad that you loved the well-appointed rooms, the amenities on offer as well as the service. My entire team is very motivated by your feedback. We value your patronage and eagerly await the opportunity of welcoming you back soon to Oakwood Residence Kapil Hyderabad! Best Regards, Shakul Pant Hotel Manager

10/10 - 훌륭해요

John

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
답변 제공: Shakul Pant 님, 2024년 2월 8일
Dear Mr.John, Thank you for taking the time to recommend our fully furnished hotel. We are glad that you loved the well-appointed rooms, the amenities on offer as well as the service. My entire team is very motivated by your feedback. We value your patronage and eagerly await the opportunity of welcoming you back soon to Oakwood Residence Kapil Hyderabad! Best Regards, Shakul Pant Hotel Manager

10/10 - 훌륭해요

Shiv

좋아요: 청결 상태
2023년 11월에 2박 숙박함

10/10 - 훌륭해요

yvonne

2023년 11월에 2박 숙박함

10/10 - 훌륭해요

Yuji

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 1박 숙박함

4/10 - 별로예요

Sagar

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
For the price we paid the room feels cluttered. Staff at front desk don’t even respond properly when called over intercom, they are so quick to disconnect the call without even hearing us completely. Will not be staying here again.
2023년 7월에 3박 숙박함
답변 제공: Shakul Pant, Hotel Manager 님, 2023년 7월 17일
Dear Sagar,Thank you for sharing the feedback. We apologize for the inconvenience caused. We understand that there has been a service lapse from our end. Kindly treat this as an exception and do not bar your experience based on this.Feedbacks like these help us in improving our guest experience. Please allow us an opportunity to serve you again.Best Regards,Shakul PantHotel Manager

8/10 - 좋아요

Pradnya Bahubali

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The rooms were large with kitchenette
2023년 5월에 3박 숙박함
답변 제공: Shakul Pant, Hotel Manager 님, 2023년 5월 30일
Dear Pradnya,Thank you for taking the time to recommend our fully furnished hotel. We are glad that you loved the well-appointed rooms, the amenities on offer as well as the service.My entire team is very motivated by your feedback. We value your patronage and eagerly await the opportunity of welcoming you back soon to Oakwood Residence Kapil Hyderabad!Best Regards,Shakul PantHotel Manager

10/10 - 훌륭해요

Shivansh

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I had a great stay at the Oakwood Residence. The staff was very friendly, the room was spacious and clean, and it was easy to get Ubers in the area.
2023년 4월에 1박 숙박함
답변 제공: Shakul Pant, Hotel Manager 님, 2023년 4월 25일
Dear Shivansh,Thank you for taking the time to recommend our fully furnished hotel. We are glad that you loved the well-appointed rooms, the amenities on offer as well as the service.My entire team is very motivated by your feedback. We value your patronage and eagerly await the opportunity of welcoming you back soon to Oakwood Residence Kapil Hyderabad!Best Regards,Shakul PantHotel Manager

8/10 - 좋아요

Shideh Kabiri

연인과의 여행
별로예요: 숙박 시설 상태 및 시설
The space and the room facility
2022년 8월에 4박 숙박함
답변 제공: Hoshang 님, 2022년 9월 10일
Dear Shideh,Thank you for taking the time to recommend our fully furnished hotel. We are glad that you loved the well-appointed rooms, the amenities on offer as well as the service.My entire team is very motivated by your feedback. We value your patronage and eagerly await the opportunity of welcoming you back soon, to Oakwood Residence Kapil Hyderabad!Best Regards,Hoshang GarivalaDirector of Operations, India

8/10 - 좋아요

Vinay

가족 여행
좋아요: 청결 상태, 객실의 편안함
2021년 12월에 1박 숙박함
답변 제공: Hoshang 님, 2022년 2월 14일
Dear Vinay, Thank you for taking the time to recommend our fully furnished hotel. We are glad that you loved the well-appointed rooms, the amenities on offer as well as the service. My entire team is very motivated by your feedback. We value your patronage and eagerly await the opportunity of welcoming you back soon, to Oakwood Residence Kapil Hyderabad! Best Regards, Hoshang Garivala Director of Operations, India

10/10 - 훌륭해요

Murali

좋아요: 청결 상태, 숙박 시설 상태 및 시설
Staff were very accommodating
2021년 11월에 1박 숙박함
답변 제공: Hoshang 님, 2021년 11월 10일
Dear Murali, Thank you for taking the time to recommend our fully furnished hotel. We are glad that you loved the well-appointed rooms, the amenities on offer as well as the service. My entire team is very motivated by your feedback. We value your patronage and eagerly await the opportunity of welcoming you back soon, to Oakwood Residence Kapil Hyderabad! Best Regards, Hoshang Garivala Director of Operations, India

10/10 - 훌륭해요

Sharath Babu

좋아요: 청결 상태, 객실의 편안함
2020년 10월에 1박 숙박함
답변 제공: Hoshang Garivala, Director of Operations, India 님, 2020년 12월 30일
Dear Sharath, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Warm Regards, Hoshang Garivala Director of Operations, India

10/10 - 훌륭해요

Gaurav

좋아요: 청결 상태, 객실의 편안함
Highly recommended
Wonderful experience and room with kitchen was very useful along with services
2020년 9월에 1박 숙박함
답변 제공: Hoshang Garivala, Director of Operations, India 님, 2020년 9월 19일
Dear Gaurav, Thank you for staying with us at the Oakwood Residence Kapil Hyderabad and reviewing us here. We are delighted to hear that you were impressed with the service and facilities, as well as our well-appointed apartments. Reviews such as yours motivate us to go the extra mile for our guests. We value your patronage and look forward to welcoming you back soon! Warm Regards, Hoshang Garivala Director of Operations, India

10/10 - 훌륭해요

Raviteja

2020년 3월에 1박 숙박함
답변 제공: Hoshang Garivala, Director of Operations, India 님, 2020년 12월 30일
Dear Ravi, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Warm Regards, Hoshang Garivala Director of Operations, India

10/10 - 훌륭해요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2020년 2월에 2박 숙박함
답변 제공: HD 님, 2020년 2월 25일
Thanks for staying with us. We appreciate your feedback!

6/10 - 괜찮아요

chloe

출장 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
It was really noisy with the traffic honking all the time.
2020년 1월에 2박 숙박함
답변 제공: Hoshang Garivala 님, 2020년 1월 17일
Dear Chloe, Thank you for taking the time to share your feedback with us. While I wish you had a better experience, we would like to let you know that we are working on bettering the sound-proofing of our rooms. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Warm Regards Hoshang Garivala Director of Operations, India

8/10 - 좋아요

Apurva

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 8월에 4박 숙박함
답변 제공: Hoshang Garivala 님, 2019년 9월 3일
Dear Apurva, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Warm Regards Hoshang Garivala Director of Operations, India

2/10 - 너무 별로예요

실제 이용하신 고객

좋아요: 숙박 시설 상태 및 시설, 객실의 편안함
별로예요: 청결 상태, 직원 및 서비스
Stay somewhere else
Roaches, lizards in the room Food can cause health issues
2019년 5월에 4박 숙박함
답변 제공: ORKH 님, 2019년 6월 10일
Dear Guest, Thank you for sharing your feedback with us. We apologize for any inconvenience caused to you. Please be rest assured that we are looking into your concerns and hope that you will give us an opportunity to welcome you back and better your experience. Warm Regards Oakwood Residence Kapil Hyderabad Team

8/10 - 좋아요

Robert

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
OK Hotel in a good location - poor restaurant
Hotel OK in a good location. Restaurant poor with poor service. Room OK, very big, but could have been cleaner. Curtains falling missing hooks - just a little tired.
2019년 5월에 1박 숙박함
답변 제공: Hoshang Garivala 님, 2019년 6월 10일
Dear Robert, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Warm Regards Hoshang Garivala Director of Operations, India

10/10 - 훌륭해요

Amna

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 3월에 9박 숙박함
답변 제공: Hoshang G 님, 2019년 4월 18일
Dear Amna, We are glad you had a pleasant stay with us. We value your patronage and look forward to welcoming you back soon! Book from www.oakwoodasia.com/hyderabad for amazing offers and discounts. Warm Regards Hoshang Garivala Director of Operations, India

8/10 - 좋아요

실제 이용하신 고객

2019년 3월에 1박 숙박함
답변 제공: Hoshang G 님, 2019년 4월 18일
Dear Guest, We are glad you had a pleasant stay with us. We value your patronage and look forward to welcoming you back soon! Warm Regards Hoshang Garivala Director of Operations, India

10/10 - 훌륭해요

CHUNG YIN

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Everything was great.
Everything was great.
2019년 2월에 2박 숙박함
답변 제공: Hoshang G 님, 2019년 2월 27일
Dear Guest, Thank you for recommending our fully serviced luxury apartment hotel. We are delighted to hear that you were impressed with the service and facilities, as well as our well-appointed apartments. Reviews such as yours motivate us to go the extra mile for our guests. We value your patronage and look forward to welcoming you back soon! Warm Regards Oakwood Residence Kapil Hyderabad Team

8/10 - 좋아요

Alan John

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Comfortable hotel, large rooms.
It was further away from the airport than what was indicated and took longer than what was anticipated. The area was quite noisy, otherwise everything was quite good. Rooms were larger than normal which was good.
2019년 2월에 1박 숙박함
답변 제공: Hoshang G 님, 2019년 2월 16일
Dear Alan, Thank you for sharing your feedback with us. We are disappointed to note that while you consider our rooms to be spacious and well equipped, you did not have an overall satisfactory stay experience. At Oakwood Residence Kapil Hyderabad, it is our utmost endeavour to orchestrate crafted and memorable experiences for our guests and we apologize for any inconvenience caused to you. Please be rest assured that we are looking into your concerns and hope that you will give us an opportunity to be of assistance again soon. We look forward to welcoming you back soon! Warm Regards

10/10 - 훌륭해요

yuansheng

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
excellent
2019년 2월에 2박 숙박함
답변 제공: Hoshang G 님, 2019년 2월 16일
Dear Yuansheng , We are glad you had a pleasant stay with us. We look forward to hosting you soon. Warm Regards

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 1월에 2박 숙박함
답변 제공: Hoshang G 님, 2019년 2월 16일
Dear Guest, We are glad you had a pleasant stay with us. We look forward to hosting you soon. Warm Regards

10/10 - 훌륭해요

Prashant

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Amazing service and great stay.
This is by far the best service apartment i have stayed in. staff is really courteous and always there to make your stay more comfortable. Fact that its pet friendly makes it even more special.
2019년 2월에 1박 숙박함
답변 제공: Hoshang G 님, 2019년 2월 16일
Dear Prashant, Thank you for recommending our fully serviced luxury apartment hotel. We are delighted to hear that you were impressed with the service and facilities, as well as our well-appointed apartments. Reviews such as yours motivate us to go the extra mile for our guests. We value your patronage and look forward to welcoming you back soon! Warm Regards

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great place to stay at MG Road in Pune.
2018년 11월에 5박 숙박함
답변 제공: Hoshang G 님, 2019년 2월 16일
Dear Guest, We are glad you had a pleasant stay with us. We look forward to hosting you soon. Warm Regards

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Brilliant stay
Very neat and clean.. very helpful staff at the time of check in as well as house keeping and during breakfast.. really big rooms as well... Had a great stay..
2018년 12월에 1박 숙박함
답변 제공: Hoshang Garivala 님, 2018년 12월 20일
Dear Guest, I would like to take this opportunity to thank you for taking out the time to write a review further to your experience at the property. It is our earnest endeavour to ensure that our guests enjoy a memorable experience and I am delighted to know that you had a wonderful stay with us. We greatly value your patronage and look forward to welcoming you back to the Oakwood Residence Kapil Hyderabad soon. Warm Regards

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Clean. courteous
Clean furnished apartment suite. Comes with a pool, training room, and lots of cable channel (with a sound bar). The location was not convenient, but you can use uber or other shared rides to move around the city. would it recommend walking or driving in the city as it may be quite dangerous.
2018년 9월에 5박 숙박함
답변 제공: Hoshang Garivala 님, 2018년 11월 2일
Dear Guest, Thank you for recommending our fully serviced luxury apartment hotel. We are delighted to hear that you were impressed with the service and facilities, as well as our well-appointed apartments. Reviews such as yours motivate us to go the extra mile for our guests. We value your patronage and look forward to welcoming you back soon! Warm Regards Oakwood Residence Kapil Hyderabad Team

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Good hotel in bad location
Overall it nice hotel. I just experianced cut of electricity several times during my stay. However, it seemed a technical problem at that time. I don’t like the location as it is far from amenities. You need a ride to get whatever you may need!
2018년 6월에 5박 숙박함
답변 제공: Hoshang Garivala 님, 2018년 7월 14일
Dear Guest, We thank you for taking out the time and sharing your feedback with us. Suggestions like these help us to enhance our service delivery, resulting in improved guest experience. I have shared your feedback with my entire team, which helps us to focus on where we need to take corrective actions. Upholding our commitment to provide a memorable experience with exceptional service, we hope to have an opportunity to better your experience with us whenever your travels bring you back to Hyderabad. Warm Regards

8/10 - 좋아요

Shiraz

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Excelent and comfortable hotel.
Comfortable and clean hotel with good customer service and spacious room, however the rooms are not sound proof
답변 제공: Hoshang Garivala 님, 2018년 5월 9일
Dear Shiraz, Thank you for recommending our fully serviced luxury apartment hotel. We are delighted to hear that you were impressed with the service and facilities, as well as our well-appointed apartments. We value your patronage and look forward to welcoming you back soon! Warm Regards Hoshang Garivala Director of Operations, India

8/10 - 좋아요

Shiraz

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Comfortable stay
Stay was excellent and comfortable, however rooms are not sound proof.
답변 제공: Hoshang Garivala 님, 2018년 5월 9일
Dear Shiraz, Thank you for recommending our fully serviced luxury apartment hotel. We are delighted to hear that you were impressed with the service and facilities, as well as our well-appointed apartments. We value your patronage and look forward to welcoming you back soon! Warm Regards Hoshang Garivala Director of Operations, India

10/10 - 훌륭해요

ROY

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
A Nice Hotel Worth the Value
I stayed here for 11 nights. Just for reference, I travel to Hyderabad monthly, and I’ve stayed in other hotels in the area, such as the Sheraton across the street. So I have a pretty judgement of the hotels in this area to compare this review. There was a hiccup upon check in, but the general manager took care of it promptly the next day. The manager was very courteous upon my check-out, and that was one of the reasons alone I’ve decided to re-book here. The Gym: The gym here is top notch. If you care about your fitness like I do, I can’t say I’ve seen a better gym at a hotel before (even in the USA). They have an abundance of gym equipment and it all looks almost brand new. Service: All the staff was most courteous. From the drivers, security, front-desk, room service and room cleaning. I was pleased with the good nature of all. Location: This is located in a very convienient spot. There are ATMs right next door and a food court. Cost Comparrison: I juggled with this one and have stayed at the Sheraton and the Westin in this area. I think for the service you receive here, it is worth saving the costs of the more expensive hotels and staying at this one. After my first stay here, I have since book a return stay next month.
답변 제공: Hoshang Garivala 님, 2018년 5월 2일
Dear Guest, Your review titled ‘A Nice Hotel Worth the Value’ has enlivened our day at the Oakwood where we work hard every day to make each guest experience as unique and memorable as possible. Thank you for your generous endorsement of Oakwood Residence Kapil Hyderabad and for being our guest. Our property is indeed one of the most preferred hotels in the city that takes luxury beyond excellence. Hence I am glad that the range of curated experiences complimented by par excellence service added to the success of your trip. We look forward to welcoming you to the vibrant sights and sounds of the city brings you back soon again. Warm Regards Hoshang Garivala Director of Operations, India

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 직원 및 서비스
Over Enthusiastic front staff
If you have any guests visiting or you have invited anybody for dinner then don't think of booking a room here . If a guest comes to see you 2-3 staff will follow him and literally intimidate to see where he is going . Now before hotel replies stating security, we do understand that but you can't chase a person down. You can always ask the person to sign a register and take his Id proof. Now these are service apartment . I can always invite guest for dinner. But if anybody comes reception will keep calling you no one can stay after 10pm. In this case it is a male guest visiting a male staying before any other perspective is highlighted. Basically this is a hostel with a warden at the reception and over enthusiastic staff .Show the extra enthusiasm in service not on guests visiting. It is better to book Sheraton opposite which is 100 times better . You dont want to stay here and feel like a thief being monitored. They got my review removed from Tripadvisor , I hope expedia doesnt do the same and keeps the negative review
2018년 4월에 1박 숙박함
답변 제공: Hoshang Garivala 님, 2018년 4월 21일
Dear Guest, Thank you for sharing your feedback with us. We understand you had visitors accompanying you during your stay. But as for our security policies and guest safety measures and well being, any guest coming to visit must leave the property before 10:00 PM. If residents wish to have their guest/visitors staying overnight, then they are requested by law to show a valid government approved identification and imply to the check-in process. Apologies for any other inconvenience caused to you during your stay. We hope to welcome you back again. Warm Regards

10/10 - 훌륭해요

Navin 님, Hyderabad

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Comfortable, secure, privacy guaranteed
Clean, spacious, city view, simply awesome experience. Total justice for the price. Would definitely recommend.
2018년 4월에 1박 숙박함
답변 제공: Hoshang Garivala 님, 2018년 4월 11일
Dear Navin, Your review titled ‘Comfortable, secure, privacy guaranteed’ has enlivened our day at the Oakwood Residence Kapil Hyderabad where we work hard every day to make each guest experience as unique and memorable as possible. Thank you for your generous endorsement of Oakwood Residence Kapil Hyderabad and for being our guest. Our property is indeed one of the most preferred hotels in the city that takes luxury beyond excellence. Hence I am glad that the range of curated experiences complimented by par excellence service added to the success of your trip. We hope that the vibrant sights and sounds of the city bring you back soon again and we get another opportunity to welcome you to your “home” in Hyderabad. Warm Regards Hoshang Garivala Director of Operations-India

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2018년 2월에 5박 숙박함
답변 제공: Hoshang Garivala 님, 2018년 3월 23일
Dear Guest, We are glad you had a pleasant stay with us. We look forward to hosting you soon. Warm Regards Hoshang Garivala Director of Operations India

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good hotel and clean room
Good hotel, but restaurent food quality can be improrved. Room was clean.
2018년 2월에 3박 숙박함
답변 제공: Hoshang Garivala 님, 2018년 3월 23일
Dear Guest, Thank you for recommending our fully serviced luxury apartment hotel. We are delighted to hear that you were impressed with the service and facilities, as well as our well-appointed apartments. We regret to read that you did not find the food & beverage offerings up to your liking. Your feedback have been shared with the entire culinary and service team and please be rest assured, the same shall be look into with utmost importance. We sincerely look forward to see you soon. Warm Regards Hoshang Garivala Director of Operations India

8/10 - 좋아요

Mohan

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
We had to change rooms due to non functional bathroom. However the customer service was superb and responsive.
2018년 3월에 2박 숙박함
답변 제공: Hoshang Garivala 님, 2018년 3월 23일
Dear Mohan, Thank you for recommending our fully serviced luxury apartment hotel. Though your initial duration at the property was not up to the mark, we are glad we could make up for it. We are delighted to hear that you were impressed with the service and facilities. We value your patronage and look forward to welcoming you back soon! Warm Regards Hoshang Garivala Director of Operations India

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2018년 2월에 7박 숙박함
답변 제공: Hoshang Garivala 님, 2018년 3월 23일
Dear Guest, We are glad you had a pleasant stay with us. We look forward to hosting you soon. Warm Regards Hoshang Garivala Director of Operations India

10/10 - 훌륭해요

big kazu 님, japan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
新しい街
空港から西にある新しい街でこれから整備が進むと思われます。空港から渋滞もなく到着でき、チェックインもスムーズに、部屋は快適でよく眠れました。レストランは23時まで営業してます。
2018년 2월에 1박 숙박함
답변 제공: Hoshang Garivala 님, 2018년 3월 25일
親愛なるKazu、 完全にサービスされた高級アパートメントホテルをお薦めしていただき、ありがとうございます。サービスと設備、設備の整ったアパートメントに感心したことを嬉しく思います。 あなたのようなレビューは私たちのゲストのために余分なマイルを動かすために動機付ける。 私たちはあなたの後援を大切にしており、まもなくあなたを歓迎することを楽しみにしています! 敬具 ホシャン・ガリヴァラ インドオペレーションディレクター

4/10 - 별로예요

srini 님, australia

좋아요: 청결 상태, 객실의 편안함
별로예요: 숙박 시설 상태 및 시설
hotel is good but no backup for internet
All ameneties in hotel are good but the day i stayed the internet and wireless had an outage for > 6 hrs and my firends and family struggled to reach me and got worried. most of my mails were stuck in inbox and the team had no backup. Impacted my work heavily.
2018년 1월에 1박 숙박함
답변 제공: Hoshang Garivala 님, 2018년 3월 23일
Dear Srini, Thank you for sharing your feedback with us. We are disappointed to note that while you consider our rooms to be spacious and well equipped, you did not have an overall satisfactory stay experience. At Oakwood Residence Kapil Hyderabad, it is our utmost endeavour to orchestrate crafted and memorable experiences for our guests and we apologize for any inconvenience caused to you. Please be rest assured that we are looking into your concerns and hope that you will give us an opportunity to be of assistance again soon. We look forward to welcoming you back soon! Warm Regards Hoshang Garivala Director of Operations India

8/10 - 좋아요

Kamal 님, australia

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Quiet location and very private
Staff are great and so was the breakfast. I would definitely recommend this for anyone looking for a decent priced and quite location. Also they got an indoor pool which is ideal for India.
2018년 1월에 1박 숙박함
답변 제공: Hoshang Garivala 님, 2018년 1월 23일
Dear Kamal, Thank you for recommending our fully serviced luxury apartment hotel. We are delighted to hear that you were impressed with our services and facilities, as well as our well-appointed apartments. Reviews such as yours motivate us to go the extra mile for our guests. We value your patronage and look forward to welcoming you back soon! Warm Regards Hoshang Garivala Director of Operations India

10/10 - 훌륭해요

Sharadwat

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good! But indelible stain on sofa
2018년 1월에 3박 숙박함