커플 트리트먼트룸, 전신 트리트먼트, 바디 스크럽, 페이셜 트리트먼트, 매니큐어/페디큐어, 마사지 서비스
예약 가능 여부 확인

맨티스 소아남보 호텔 & 스파 여행 후기

3.5 out of 5
맨티스 소아남보 호텔 & 스파
Quartier Vohilava, Nosy Boraha

이용 후기

9.4

최고예요

평점 10 - 훌륭해요. 17개 이용 후기 중 12개" "
평점 8 - 좋아요. 17개 이용 후기 중 4개" "
평점 6 - 괜찮아요. 17개 이용 후기 중 1개" "
평점 4 - 별로예요. 17개 이용 후기 중 0개" "
평점 2 - 너무 별로예요. 17개 이용 후기 중 0개" "

9.6/10

청결 상태

9.6/10

직원 및 서비스

7.0/10

편의 시설/서비스

9.2/10

숙박 시설 상태 및 시설

이용 후기

10/10 - 훌륭해요

jonathan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
편안한 휴식을 제공하는 훌륭한 호텔
3일간 가족과 함께 묵었습니다. 편안하고 조용한 주위환경으로 휴식을 원하시는 분들껜 최고의 호텔임을 자부합니다. 앞에 있는 해안가의 석양은 코타키나발루의 석양만큼 훌륭합니다. 호텔에서 무료로 대여해주는 스노클링 장비 및 투어도 좋았습니다
답변 제공: Marketing Manager 님, 2019년 4월 2일
Thanks a lot for your positive review. Hope to see you back in the future !

8/10 - 좋아요

실제 이용하신 고객

단체 여행
좋아요: 청결 상태, 직원 및 서비스
Le cadre maginfique. Ainsi que la vue, la piscine et la chambre.
2020년 1월에 6박 숙박함
답변 제공: Soanambo's team 님, 2020년 2월 5일
Un grand merci pour votre chaleureux commentaire ! A très bientôt.

8/10 - 좋아요

Frank 님, Reunion

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Tout est ok hormis le prix un peu cher des excursions proposées
2019년 12월에 5박 숙박함
답변 제공: Soanambo's team 님, 2020년 2월 5일
Bonjour, Merci pour votre retour et vos commentaires que nous prenons en note. Bien cordialement,

10/10 - 훌륭해요

hussain

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Les pieds dans le lagon
Situation exceptionnelle, superbe chambre. Personnel efficace et attentionné. Excellent rapport qualité prix .
2019년 11월에 4박 숙박함
답변 제공: Soanambo Hotel Management 님, 2019년 12월 6일
Cher Hussain, Un très grand merci pour votre commentaire. Nous sommes ravis de vous avoir accueilli. A très bientôt

10/10 - 훌륭해요

DIDIER

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
parfait
rien à dire de mal. accueil agréable et personnel sympathique ainsi que la gérante. Bonne cuisine de qualité servie à table. Toutes les chambres vue mer et calme. Nous avons passé un excellent séjour, nous reviendrons.
2019년 2월에 7박 숙박함
답변 제공: Marketing Manager 님, 2019년 5월 3일
Bonjour, Merci pour votre chaleureux commentaire ! Nous vous accueillerons de nouveau avec plaisir pour votre prochain séjour.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Séjour famille
Cadre exceptionnel,jardin superbement entretenu personnel agréable, seul bémol petit déjeuner light,wifi ne fonctionnant pas régulièrement aux abords de la réception et du bar ,piscine vieillissante.. La grande satisfaction a était de ne pas avoir de moustiques pendant tout nôtres séjour
2018년 12월에 9박 숙박함
답변 제공: Marketing Manager 님, 2019년 5월 3일
Bonjour, Merci pour votre commentaire. Nous ferons un point avec les équipes concernées afin de faire évoluer vos remarques constructives. Votre satisfaction est la nôtre ! A très bientôt.

6/10 - 괜찮아요

Kris 님, Tana

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Our stay at Soanambo was absolutely fabulous right up until the end of our trip. We enjoyed a beautiful 4 days at the resort with friendly staff, amazing food, and beautiful surroundings. At 2:30 AM on our 4th night, my roommate was bitten by a MASSIVE 8-inch CENTIPEDE! It had been hiding under a towel. There was immediate swelling and fiery, intense pain. We tried calling the front desk several times, but no answer. We then ventured out all over the resort in the middle of the night looking around and calling out for help. There was NO ONE. We went back into the room and looked through all the hotel literature and there was no emergency number either. We continued calling the front desk, left a message, but no one ever answered nor did we receive a call back. At 6:00 AM we went down to the front desk and a local doctor came and administered an IV of medication. Fortunately we were granted our request for a new room. The manager had heard about this and checked in with us while we were eating lunch. She seemed surprised that no one was there at the front desk, but never once offered an apology or compensation. I was very impressed with the local people who worked there, but very disappointed in the management as I think her response was very poor and unprofessional. Overall, Soanambo is a lovely resort, but if you have even the slightest emergency at night, you are completely alone. Fellow travellers, take caution!
2018년 10월에 4박 숙박함
답변 제공: Mrs Hary 님, 2018년 11월 20일
Thank you for your opinion after your stay with us. We appreciate the comment specially the call in the night and no answer. We have noted this and we hope to receive you again for next time. Have a nice day.

10/10 - 훌륭해요

Emily 님, U.S.A.

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
We loved our stay at Soanambo. We were greeted with floral crowns and fresh coconuts on our arrival to hotel. The dinners were great, every night was a new, well-crafted 4 course meal. Breakfast options were the same every morning but consistently delicious. Staff members were all high quality and especially our breakfast friend, Judicael, gave us good recommendations for activities on the island. Unfortunately I got pretty sick for two days but the staff were all very helpful and even brought meals up for my husband as he took care of me. Grounds were beautiful, the care and consideration by the grounds crews were apparent - can’t beat the views! Easy to rent a scooter or quad for the day. Only complaint would be that WiFi is only in main areas and not the rooms. Would definitely stay at Soanambo again and hopefully during whale season :) thank you Soanambo for a lovely honeymoon!
2018년 5월에 7박 숙박함
답변 제공: Marketing Manager 님, 2019년 4월 2일
Thank you very much for your review and photos. We are happy to know that you have spent a lovely honeymoon stay with us. It will be a pleasure to welcome you again for next time. Best regards.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Week end pascal à Soanambo
Séjour agréable dans un havre de paix entouré de personnel aimable et compétent
답변 제공: Hary 님, 2018년 4월 19일
Bonjour, Merci pour votre message et nous sommes ravis de savoir que vous avez été satisfait de votre séjour chez nous. Au plaisir de vous accueillir encore une prochaine fois. Cordialement, Mrs Hary

10/10 - 훌륭해요

Francois

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
tres bel hotel
acceuil tres chaleureux tres belle chambre grande salle de bain bonne literie le lobby autour de la piscine est un endroit ideal pour relaxer avec vue sue la mer d ailleurs toutes les chambres on vue sur mer avec un jolie patio et des chaises le service est impeccable la bouffe y est excellente endroit a conseiller fortement
답변 제공: Marketing Manager 님, 2019년 4월 2일
Merci beaucoup pour votre retour très constructif.

10/10 - 훌륭해요

Mikhail 님, Antananarivo

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Very good
It is probably the best hotel in Ile Sainte Marie. Well furnished rooms, excellent staff. A bit on the expensive side, but it absolutely worth money. We had HB option where the dinner consists of 3 meals + dessert, it's all very tasty, so not easy to not to have it all. The only thing you need to know is that there's almost no beach there. Yes, you can swim in the ocean, but there are a lot of arches and you have to bring some footwear to be safe. Otherwise, it's a truly excellent property and is highly recommended!
답변 제공: Marketing Manager 님, 2019년 4월 2일
Thank you for taking the time to compile a lovely review. We are delighted to read that you have enjoyed your stay with us. We hope to welcome you back soon. Warm Regards. Saonambo hotel team

10/10 - 훌륭해요

Kevin 님, Spokane, WA

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Overall a very relaxing/comfortable vacation.
Rained hard a couple days, most of the time great weather. Food was excellent (breakfast and dinner included in room cost). They were very willing to cater to your food preferences. The pool area was beautiful and relaxing and was the perfect place to lounge and read a book or watch the sun set over the ocean. We enjoyed kayaking and snorkeling right from the hotel (gear available to use for free). The staff were all friendly and helpful. Very attentive to your needs, especially at meals. However, they don't often approach you by the poolside to offer snacks or beverages, so if you want something you just need to walk up to the bar. Their English was "okay", although some language barriers. The manager speaks English pretty well. She was friendly. The room was comfortable, although the power went out a couple times each night requiring us to wake up and turn the air conditioner back on. Also, the bed was surrounded by a wooden ledge about a foot wide, which was not the most comfortable for getting in and out of bed (although it makes the bed look kind of attractive and artistic). Hotels.com stated that there is free bottled water in the room, however this was not the case. The mini-bar in the room has only a few options-water and a few sodas. They picked us up from the town where our boat ride dropped us off and also gave us an early-morning ride back to the port town when we left, free of charge.
답변 제공: Marketing Manager 님, 2019년 4월 2일
Thank you for the amazing review of our Hotel. We are glad that you enjoyed your stay and we will share your comment with all our team. It is always encouraging to learn that our guests are satisfied and We look forward to welcoming you back in the near future. Thank you again for your kind feedback. Warm regards, Soanambo Hotel team

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
답변 제공: Marketing Manager 님, 2019년 4월 2일
Merci :)

10/10 - 훌륭해요

Оксана

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
답변 제공: Marketing Manager 님, 2019년 4월 2일
Merci :)

10/10 - 훌륭해요

LE QUEAU 님, MAYOTTE

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Totale qualité
Hôtel bien situé entre aéroport et villages - Direction (Mme Christine) à l'écoute et toujours prête à rendre service - Chambre confortable de standing - Accueil et service aussi chaleureux que professionnel - Activités proposées bien organisées (excursions comme massages - Personnel toujours disponible et attentif. 1/2 pension intéressante. Bref, tout est bien !
답변 제공: Marketing Manager 님, 2019년 4월 2일
Cher Voyageur, Nous sommes très touchés par votre commentaire et du temps que vous avez pris en partageant votre séjour au Soanambo Hôtel. Nous ne manquerons pas de partager votre commentaire avec nos équipes. A très bientôt lors de votre prochain passage sur l’île. L'équipe du Soanambo Hôtel.

10/10 - 훌륭해요

Martin.henri 님, Reunion

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Très bon hotel
Bonne impression pour l'ensemble des prestations
답변 제공: Marketing Manager 님, 2019년 4월 2일
Bonjour, Un grand merci et à bientôt !

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함