숙박 시설 정면

모텔 6 인디애나폴리스, 인디애나 - 사우스포트 여행 후기

2 out of 5
모텔 6 인디애나폴리스, 인디애나 - 사우스포트
4345 Southport Crossing Way, Indianapolis, IN

이용 후기

6.6
평점 10 - 훌륭해요. 994개 이용 후기 중 209개" "
평점 8 - 좋아요. 994개 이용 후기 중 260개" "
평점 6 - 괜찮아요. 994개 이용 후기 중 238개" "
평점 4 - 별로예요. 994개 이용 후기 중 154개" "
평점 2 - 너무 별로예요. 994개 이용 후기 중 133개" "

7.0/10

청결 상태

7.4/10

직원 및 서비스

6.6/10

편의 시설/서비스

6.4/10

숙박 시설 상태 및 시설

7.2/10

친환경

이용 후기

6/10 - 괜찮아요

Harold

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Room is needing essentials like ironing board, flat iron. Staff isn’t very accommodating with late check outs.
2024년 2월에 3박 숙박함
답변 제공: Brand Experience Team 님, 2024년 3월 20일
Hi Harold, Thank you for taking time to share your review with us. We love hearing from our guests and are happy you enjoyed your stay. Your experience is important to us and we appreciate you bringing your concerns to our attention.Natalie #Team6

10/10 - 훌륭해요

Briley

연인과의 여행, 반려동물 동반 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff here are so kind and accommodating.
2024년 2월에 2박 숙박함
답변 제공: Brand Experience Team 님, 2024년 2월 21일
Hi Briley, We are glad you had a great experience and appreciate your feedback! Maz K.#Team6

10/10 - 훌륭해요

Briley

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
.
2024년 2월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2024년 2월 21일
Hi Briley,Thank you for the amazing review!Maz K.#Team6

10/10 - 훌륭해요

Heather

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
답변 제공: Brand Experience Team 님, 2024년 2월 23일
Hi Heather,Thank you for the perfect rating!! Maz K.#Team6

10/10 - 훌륭해요

Becky

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great place to stay
2024년 1월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2024년 1월 30일
Hi Becky,Thank you for the amazing rating!! Maz K.#Team6

10/10 - 훌륭해요

Steven

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I
2024년 1월에 1박 숙박함
답변 제공: Nancy Y. 님, 2024년 1월 23일
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

10/10 - 훌륭해요

Steven

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Ty
2024년 1월에 1박 숙박함

10/10 - 훌륭해요

Steven

단체 여행, 연인과의 여행, 아이를 동반한 가족 여행, 반려동물 동반 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Wonderful people very quiet and good place to rest
2023년 12월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2024년 1월 9일
Hi Steven,Thank you for the excellent review! We hope to see you soon.Lilith#Team6

10/10 - 훌륭해요

Steven

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Day manager very helpful , very nice, wonderful woman .. will definitely go back and stay there again
2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Teresa

가족 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 편의 시설/서비스
Hotel staff very nice. Room was very basic. No where to hang cloths or coat. No coffee in room and only chairs to sit in were hard wooden school like. Heating unit was extremely noisy. Was not able to sleep much.
2023년 12월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2023년 12월 27일
Hi Teresa,Thank you for recognizing the great service provided by our staff. Your experience is important to us, we hope for the opportunity to improve your experience on your future bookings.Lilith#Team6

10/10 - 훌륭해요

Guylvens

좋아요: 청결 상태
2023년 12월에 1박 숙박함

2/10 - 너무 별로예요

Jodie

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Smells like cat piss and flooring nasty!! Beds were awful!
2023년 12월에 1박 숙박함
답변 제공: Nancy Y. 님, 2023년 12월 21일
We’re sorry you had a bad experience recently at one of our properties. We take your input seriously and apologize for the inconvenience. As our Guest, you’re very important to us, and our top priority is your satisfaction. Thank you for taking the time to provide this valuable feedback. Nancy Y.#Team6

8/10 - 좋아요

Jennifer

좋아요: 청결 상태, 직원 및 서비스
2023년 12월에 1박 숙박함

2/10 - 너무 별로예요

Monica

별로예요: 청결 상태, 직원 및 서비스
I was fasley accused of an incident that happened 3 ,yrs,ago at another hotel. I was apolgized to by the corp who fasley accused me. Mistaken identity. I was denied my stay. I had to make reservation at another hotel. I had the hotel managers yell at me like i was a child over the incident which tbey knew nothing about. I was so upset and embarrassed in front of others who witness this manager. Her husband had to force her to the bk room. Childess of her action.
2023년 11월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2023년 11월 15일
Hi Monica,We would like to discuss your experience with you further and ask that you reach out to our Guest Relations Team by using the Contact Us feature on our website to connect with us.Maz K.#Team6

2/10 - 너무 별로예요

Travis

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Ridiculous
Was not allowed to check in
2023년 10월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2023년 10월 26일
Hi Travis,Thanks for your rating, please give us the opportunity to improve your experience on your future bookings.Maz K.#Team6

8/10 - 좋아요

Siarhei

2023년 10월에 1박 숙박함

10/10 - 훌륭해요

Brent

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
A couple residents had dogs that barked several times at latte hrs but no big deal. Staff and facilities are very nice
2023년 9월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2023년 9월 27일
Hi Brent,Five stars?! Thanks for your review, we really appreciate the support. We hope to see you again real soon.Maz K.#Team6

2/10 - 너무 별로예요

Tiana

2023년 8월에 1박 숙박함

6/10 - 괜찮아요

Robin

좋아요: 청결 상태, 직원 및 서비스
It’s what you’d expect. Quite a few people there had pets. Staff was very nice. Room smelled a little smoky. It was definitely what I expected for the price.
2023년 8월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2023년 8월 23일
Hi Robin,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Maz K.#Team6

4/10 - 별로예요

Steve

좋아요: 직원 및 서비스
별로예요: 청결 상태
The people running the facility were great and very nice to deal with. This is a pet friendly facility, which I am okay with. However, it is very hard to get past the overpowering smell of cat urine in the hallways. It was almost to the point that I felt I needed to hold my breath when I left the room, until I got outside. Would not stay here again.
2023년 8월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2023년 8월 23일
Hi Steve,Thank you for taking the time to share your review. We are committed to provide a comfortable night's rest and are disappointed to learn that we fell short of your expectations. We would like to apologize that your stay was less than satisfactory. We are committed to guest satisfaction and appreciate you taking time to review your experience. Maz K.#Team6

4/10 - 별로예요

Christopher

출장 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Dirty
The hotel was very dirty. The floor in my room was very dirty. The table had rings on it where it hadn't been wiped down. The bathroom sink was clogged, toilet seat broken. I didn't stay, I left and found another place to stay.
2023년 8월에 1박 숙박함
답변 제공: Nancy Y. 님, 2023년 8월 17일
Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We hold ourselves to a high standard and plan to give this issue the attention it deserves. It’s valued guests like you who are always driving us to be better, and we appreciate you bringing this to our attention. Nancy Y.#Team6

8/10 - 좋아요

Frances

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 7월에 1박 숙박함

10/10 - 훌륭해요

Tamara

2023년 7월에 1박 숙박함

8/10 - 좋아요

Cynthia

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
2023년 7월에 1박 숙박함

4/10 - 별로예요

Brian

연인과의 여행
Elevator not working. No coffee in the morning as they only had enough coffee for 1 pot. Hair dryer not working. Staff was nice.
2023년 7월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2023년 8월 2일
Hi Brian,Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. Please give us the opportunity to improve your experience on your future bookings.Maz K.#Team6

8/10 - 좋아요

Justin

2023년 7월에 3박 숙박함

6/10 - 괜찮아요

Vicki

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
For the price I didn't think it was worth it. People were loud at all hours, people smoking pot in the parking lot, animal hair all over the comforter, it smelled like I can't describe. If I could've cancelled the reservation after I walked into the lobby I would have.
2023년 7월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2023년 7월 19일
Hi Vicki,Thanks for taking the time to share your review! We pride ourselves on providing a comfortable night's rest, so we’re always disappointed to hear when that doesn’t happen. Even though we fell short of your expectations this time, we’re committed to doing better next time, and apologize for any inconvenience. Lilith#Team6

2/10 - 너무 별로예요

Michelle

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Fireworks going off in parking lot hitting cars till 2 AM sounded like gun shots. Scaring us and our dog for 2 hours. The hotel did not offer to take money off our stay. The room was mussty smell and stunk like urine.
2023년 7월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2023년 7월 19일
Hi Michelle,Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We hold ourselves to a high standard and plan to give this issue the attention it deserves. It’s valued guests like you who are always driving us to be better, and we appreciate you bringing this to our attention. Lilith#Team6

10/10 - 훌륭해요

JORDAN

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 6월에 1박 숙박함

10/10 - 훌륭해요

debit

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Good
2023년 7월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2023년 7월 12일
Hi Debit, Thank you for the perfect rating!! Maz K. #Team6

8/10 - 좋아요

Martha

좋아요: 청결 상태, 직원 및 서비스
2023년 6월에 1박 숙박함

10/10 - 훌륭해요

S David

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 5월에 1박 숙박함

6/10 - 괜찮아요

Karilyn

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Not exactly clean
Everything was dirty. It smelled like a mix of a boys college dorm and a dog kennel! Staff was nice and check in was fast.
2023년 5월에 1박 숙박함
답변 제공: Nancy Y. 님, 2023년 5월 23일
Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention.Nancy Y.#Team6

10/10 - 훌륭해요

Branden

좋아요: 청결 상태, 직원 및 서비스
Clean room and very polite and professional customer service.
2023년 5월에 1박 숙박함
답변 제공: Nancy Y. 님, 2023년 5월 23일
Thank you for taking time to share your review with us. We're happy to hear the stay was great and appreciate you recognizing the great service provided by our staff. We hope to see you soon, Safe Travels! Nancy Y.#Team6

10/10 - 훌륭해요

Debbie

2023년 4월에 1박 숙박함

4/10 - 별로예요

MONIKA

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
2023년 4월에 1박 숙박함

2/10 - 너무 별로예요

실제 이용하신 고객

단체 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Soapy and out
I booked the room, when I called to check on my reservation the girl was very helpful, my reservation didn’t go through, I re submitted it , things were good. When I arrived the same clerk checked me in she remembered me from the call the night before. I went to the room the floor had crumbs on it I over looked it. There was only one towel and I needed more than 2 pillows it was a king room. I went to the desk and she ask how things were I said fine. I ask for 2 more towels she said a king room only gets one towel but she had some stained ones she could give me. And I ask for a couple more pillows which she gave me. I went back to my room to get a shower before going out. There was very little water pressure, I couldn’t rinse my hair, with the domestic disturbance in the hallway I called to make a reservation at a nearby comfort inn. I got dressed and went to that hotel to finish my shower. I did tell her I was leaving and why. Soap in hair , I had to go. I hope this review helps bring this property up to par
2023년 4월에 1박 숙박함
답변 제공: Nancy Y. 님, 2023년 5월 4일
After reading your review, we’re disappointed to learn that we fell short of your expectations. We’re constantly trying to improve in order to provide the best guest experience possible, so we appreciate your honesty. In the meantime, we’ll look into these issues and do our best to address them. Thanks again for your time, and we hope to see you again soon. Nancy Y.#Team6

6/10 - 괜찮아요

Christopher

2023년 3월에 1박 숙박함

6/10 - 괜찮아요

Clearance

출장 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
The shower was a trickle. Sheets worn.
2023년 3월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2023년 3월 28일
Hi Traveler, Thank you for taking time to share your review with us. We also appreciate your feedback regarding ways we can provide an even more comfortable stay for our guests.Maz K.#Team6

8/10 - 좋아요

David M

좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
had kind of a honey feel about it. other guest were very friendly. I think some were out there by organizations? many people had animals in their rooms. good TV channel selection.
2023년 3월에 2박 숙박함
답변 제공: Nancy Y. 님, 2023년 3월 22일
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

10/10 - 훌륭해요

Karl

2023년 2월에 1박 숙박함

10/10 - 훌륭해요

Donald

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great price and clean facility!
2023년 2월에 2박 숙박함
답변 제공: Brand Experience Team 님, 2023년 2월 23일
Dear Donald,Ten out of ten?! We’re blushing. Thanks for your review, we really appreciate the support. Dan J.#Team6

6/10 - 괜찮아요

Tia

단체 여행
Beds hard not comfortable. it’s loud you can hear everything in the next rooms people talking all night. kids running hallways
2023년 2월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2023년 2월 23일
Dear Tia,Thanks for taking the time to share your review! We pride ourselves on providing a comfortable night's rest, so we’re always disappointed to hear when that doesn’t happen. Even though we fell short of your expectations this time, we’re committed to doing better next time, and apologize for any inconvenience. Dan J.#Team6

6/10 - 괜찮아요

Lyla

별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
Girst time we stayed here ... sorry not impressed, 3 pillows for a king bed and they were all as flat as out phones . TV had maybe 20 channels, no coffee in room but i did not look to see if it was in room prior to staying ... and when we left the next morning at 8 .. no coffee available downstairs, bed was very uncomfortable also .. needs updates ,
2023년 1월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2023년 2월 23일
Dear Lyla,After reading your review, we’re disappointed to learn that we fell short of your expectations. We’re constantly trying to improve in order to provide the best guest experience possible, so we appreciate your honesty. In the meantime, we’ll look into these issues and do our best to address them. Thanks again for your time, and we hope to see you again soon. Dan J.#Team6

4/10 - 별로예요

William

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The bed cloths smelled old and not fresh, the shower was very weak, the halls smelled like Ramon , no carpet in the room I had , I would not recommend to anyone to stay here I needed a place to sleep and choose this because it was cheap and cheap it is .
2023년 1월에 2박 숙박함
답변 제공: Brand Experience Team 님, 2023년 2월 23일
Dear William,Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We hold ourselves to a high standard and plan to give this issue the attention it deserves. It’s valued guests like you who are always driving us to be better, and we appreciate you bringing this to our attention. Dan J.#Team6

2/10 - 너무 별로예요

Amy

출장 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
I have stayed numerous times due to how kind the staff is and the ease of location. However, I was woke up by the next room having sex for hours! No hot water for a shower in the morning and no blow dryer. Will not be back!
답변 제공: Nancy Y. 님, 2023년 1월 24일
Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We hold ourselves to a high standard and plan to give this issue the attention it deserves. It’s valued guests like you who are always driving us to be better, and we appreciate you bringing this to our attention. Nancy Y.#Team6

8/10 - 좋아요

LANISSE

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 1월에 2박 숙박함
답변 제공: Nancy Y. 님, 2023년 1월 24일
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

8/10 - 좋아요

Nathaniel

2022년 12월에 2박 숙박함
답변 제공: Nancy Y. 님, 2023년 1월 24일
Thank you for the wonderful rating!!Nancy Y.#Team6

6/10 - 괜찮아요

Raquel

단체 여행
좋아요: 직원 및 서비스
It was convenient and affordable. They have a pool, pool was a solid 80/84 degrees— so cold didn’t use it. Staff was friendly. Shower water was luke warm.
답변 제공: Nancy Y. 님, 2023년 1월 24일
Thanks for your rating, please give us the opportunity to improve your experience on your future bookings.Nancy Y.#Team6

2/10 - 너무 별로예요

Richard

아이를 동반한 가족 여행, 출장 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Lie...it's not a 3 star. Shady staff. Falling apart and dirty. It was like being in the hood.
2022년 11월에 2박 숙박함
답변 제공: Nancy Y. 님, 2022년 12월 8일
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6