표시된 모든 이용 후기는 실제 고객 경험을 기반으로 하며, 저희를 통해 숙박을 예약하신 고객님만이 이용 후기를 제출하실 수 있습니다. 저희는 지침에 따라 이용 후기를 검증하고 긍정적인 이용 후기와 부정적인 이용 후기를 모두 게시합니다.자세한 정보새 창에서 열림
평점 10 - 훌륭해요. 541개 이용 후기 중 285개" "
10 - 훌륭해요
285
평점 8 - 좋아요. 541개 이용 후기 중 145개" "
8 - 좋아요
145
평점 6 - 괜찮아요. 541개 이용 후기 중 61개" "
6 - 괜찮아요
61
평점 4 - 별로예요. 541개 이용 후기 중 31개" "
4 - 별로예요
31
평점 2 - 너무 별로예요. 541개 이용 후기 중 19개" "
2 - 너무 별로예요
19
8.8/10
청결 상태
9.0/10
직원 및 서비스
8.4/10
편의 시설/서비스
8.4/10
숙박 시설 상태 및 시설
8.4/10
친환경
이용 후기
4/10 - 별로예요
실제 이용하신 고객
아이를 동반한 가족 여행, 반려동물 동반 여행
2019년 8월 20일
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
하우스키핑이 매우 느립니다. 비지니스로 와서 묶기에는 레스토랑 등의 편의시설 전혀없어서 불편합니다
실제 이용하신 고객
2019년 8월에 1박 숙박함
8/10 - 좋아요
실제 이용하신 고객
2016년 1월 11일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good service and location
It was really comfortable and easy access to downtown.
실제 이용하신 고객
6/10 - 괜찮아요
Seng Yong
가족 여행
2024년 4월 5일
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
like
proximity to canel.
dont like
carpet looks so dirty
charge $30 for overnight parking .
Seng Yong
2024년 3월에 3박 숙박함
답변 제공: Customer Service 님, 2024년 4월 6일
Seng Yong, it's great to know you appreciated the convenient location of the hotel. We're sorry to hear about your concerns regarding the cleanliness and parking fee. We aim to provide a satisfactory experience in every aspect of our guests' stay and we'll certainly share your feedback with the appropriate teams. We hope for another opportunity to impress you in the future.
10/10 - 훌륭해요
KAZUYA
2024년 4월 1일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
KAZUYA
2024년 3월에 5박 숙박함
답변 제공: Customer Service 님, 2024년 4월 3일
Kazuya, thank you for choosing the Residence Inn by Marriott Indianapolis Downtown on the Canal for your stay. We're delighted you had a fantastic experience with us. Please consider us again for future visits to Indianapolis.
10/10 - 훌륭해요
Up in ur
2024년 3월 18일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Up in ur
2024년 3월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 3월 20일
We're so glad to hear you had a splendid stay at Residence Inn by Marriott Indianapolis Downtown on the Canal! Your high rating truly speaks volumes about your experience. We hope to have the chance to welcome you back in the future!
10/10 - 훌륭해요
casey
2024년 3월 18일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
casey
2024년 3월에 2박 숙박함
답변 제공: Customer Service 님, 2024년 3월 20일
Casey, thank you for your top rating on Expedia! We're delighted to read of your experience at the Residence Inn by Marriott Indianapolis Downtown on the Canal. Your positive rating is of immense value to us as it helps reassure prospective guests about our services and facilities. We're looking forward to welcoming you back on your next stay. Safe travels!
10/10 - 훌륭해요
Kimberlee
아이를 동반한 가족 여행
2024년 3월 17일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This was a beautiful property in a beautiful area. Convenient walk to Lucas Oil Stadium and all the restaurants and entertainments between was perfect. The facility was fully booked both Friday and Saturday nights yet they were able to get us checked in early and the multiple staff members were over the top helpful and kind. Will definitely choose this spot next time in town Thank You
Kimberlee
2024년 3월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 3월 19일
Kimberlee, it's fantastic to hear how much you appreciated your stay at Residence Inn by Marriott Indianapolis Downtown on the Canal. We're glad that our strategic location and the dedicated assistance provided by our team members added extra value to your experience. It's wonderful to know that you're already planning your return! We eagerly anticipate your next visit.
6/10 - 괜찮아요
Janell
가족 여행
2024년 3월 10일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
The bed mattress wasn’t comfortable and the bathroom tub nozzle was loose. Breakfast was great and the it was quiet on our floor. Staff was always friendly and helpful.
Janell
2024년 3월에 2박 숙박함
답변 제공: Customer Service 님, 2024년 3월 12일
Janell, it's good to hear you enjoyed your breakfast and appreciated the tranquility of your floor, as well as the friendliness and helpfulness of our team members. We're sorry to hear about the experience you had with your room's bed and the issues with the bathroom facilities. At the Residence Inn by Marriott Indianapolis Downtown on the Canal, we are always seeking to improve the stay experience for our guests and will take your feedback to heart. We hope to get the chance to provide you with a better experience in the future.
8/10 - 좋아요
William
가족 여행
2024년 3월 8일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
My only gripe is they charge you $30 for parking. They are a little on the high side too.
William
2024년 3월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 3월 9일
William, we appreciate your constructive feedback about your recent stay at the Residence Inn by Marriott Indianapolis Downtown on the Canal. Acknowledging your concerns, parking rates are competitive for our prime downtown location and aim to ensure the best for our valued guests. Please know that we'll share your thoughts with our team members for review. Thank you once again, and we hope to welcome you back in the future.
8/10 - 좋아요
Brittany
가족 여행
2024년 2월 11일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice
Brittany
2024년 2월에 2박 숙박함
답변 제공: Customer Service 님, 2024년 2월 13일
Brittany, we're thrilled to hear you had a pleasant stay at the Residence Inn by Marriott Indianapolis Downtown on the Canal. Thank you for taking the time to leave a review, and we hope to have the opportunity to welcome you back soon.
10/10 - 훌륭해요
Jeri
연인과의 여행
2024년 2월 5일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Heather checked us in and she was wonderful!
Jeri
2024년 2월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 2월 7일
Jeri, it's fantastic to hear your check-in experience at Residence Inn by Marriott Indianapolis Downtown on the Canal was highlighted by our supportive team member, Heather. We pride ourselves on offering a smooth and enjoyable process to each guest, and we're pleased you appreciated our efforts. Thank you for your marvelous feedback!
6/10 - 괜찮아요
Mary
가족 여행
2024년 1월 29일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
The only problem i had with the stay was the condition of the sofa bed. It was so poor my grand had a terrible back ache after sleeping on it.
Mary
2024년 1월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 1월 30일
Mary, thank you for your feedback. We're sorry to hear about the discomfort experienced due to the sofa bed. We continually strive to improve our guests' experience and your comments provide valuable insights to identify areas we can focus on. We hope that, despite these issues, we can welcome you back for a more positive stay next time.
10/10 - 훌륭해요
Amy
2024년 1월 26일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice clean hotel
This was a nice and clean hotel. The location was close to the IN government center which is where we had to do business.
Amy
2024년 1월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 1월 27일
Amy, thank you for your excellent review! We're overjoyed to hear you found the Residence Inn by Marriott Indianapolis Downtown on the Canal to be well-tidy and conveniently located for your business needs. We look forward to the pleasure of welcoming you back in the future.
10/10 - 훌륭해요
Vicki
가족 여행
2024년 1월 18일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Vicki
2024년 1월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 1월 20일
Vicki, it's wonderful to hear you had such a positive experience at the Residence Inn by Marriott Indianapolis Downtown on the Canal. Your top rating serves as a testament to our dedication to guest satisfaction. We hope to host you again in the future for another great stay.
10/10 - 훌륭해요
Darlene
가족 여행
2024년 1월 5일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I have stayed here before. Excellent rooms, has everything we need, very reasonable, immaculate, polite
professional staff. I will continue to use this as my home away from home when I visit Indianapolis.
Darlene
2024년 1월에 2박 숙박함
답변 제공: Customer Service 님, 2024년 1월 13일
Darlene, it's wonderful to hear you consider Residence Inn by Marriott Indianapolis Downtown on the Canal as your home away from home. We're pleased our well-appointed rooms, cleanliness, and professional team members met all your requirements. Your continued patronage is deeply appreciated and we're thrilled to welcome you back on your next visit to Indianapolis.
10/10 - 훌륭해요
Randy
가족 여행
2024년 1월 4일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff was very accommodating and able to offer a room upgrade since it was available that night. Very convenient to get to and from and in a safe neighborhood.
Randy
2024년 1월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 1월 13일
Randy, thank you for this exceptional feedback. We're thrilled to hear that our team members at Residence Inn by Marriott Indianapolis Downtown on the Canal were able to help upgrade your room and that you found our location pleasantly accessible. We're also glad our hotel's environment fostered a sense of safety for you. We hope to serve you again in the future.
10/10 - 훌륭해요
Shoua
가족 여행
2024년 1월 4일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
The room was very spacious, nicely updated and very comfortable. I don’t know why I haven’t been staying at the Residence Inn all these years. We enjoyed the breakfast, it was pleasant.
Shoua
2024년 1월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 1월 9일
Shoua, it's fantastic to hear that you enjoyed your time at the Residence Inn by Marriott Indianapolis Downtown on the Canal. We're thrilled that our sizeable and contemporary rooms provided comfort during your stay and that our breakfast left a positive impression. We're looking forward to hopefully welcoming you back soon, for more unforgettable stays.
10/10 - 훌륭해요
Brandon
가족 여행
2024년 1월 3일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Brandon
2023년 12월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 1월 9일
Thank you for the great rating, Brandon!It's excellent you enjoyed your time at Residence Inn by Marriott Indianapolis Downtown on the Canal so much and that we could exceed your expectations. That's what we like to see! We can't wait to share another fantastic experience with you soon.
10/10 - 훌륭해요
Dennis
2024년 1월 3일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice
Dennis
2023년 12월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 1월 13일
Dennis, it's wonderful to hear that you had a pleasant experience at Residence Inn by Marriott Indianapolis Downtown on the Canal. We hope to have the opportunity to welcome you back in the future.
10/10 - 훌륭해요
deborah
가족 여행
2024년 1월 2일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice location. Breakfast buffet was very good.
Good selection. Front desk staff was very friendly and courteous. A bit of a walk for restaurants and shopping, but area was nice area to walk.
deborah
답변 제공: Customer Service 님, 2024년 1월 13일
Deborah, it's wonderful to hear that you appreciated the prime location and quality breakfast at Residence Inn by Marriott Indianapolis Downtown on the Canal. We're glad our front desk team members were able to provide excellent service to brighten your stay. We agree, the local area provides a lovely backdrop for a leisurely stroll. We thank you for your feedback and look forward to the opportunity to serve you again in the future.
10/10 - 훌륭해요
Charlotte
2024년 1월 1일
Charlotte
2023년 12월에 2박 숙박함
답변 제공: Customer Service 님, 2024년 2월 1일
Charlotte, thanks for taking the time to rate Residence Inn by Marriott Indianapolis Downtown on the Canal. We're pleased to see your top marks and hope your stay with us was comfortable and enjoyable. We hope to welcome you back in the future for another exceptional visit. Safe travels onwards!
10/10 - 훌륭해요
Kwanna
2024년 1월 1일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff was amazing. My checkin was quick and easy. Ill def stay again in a few weeks
Kwanna
2023년 12월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 1월 13일
Kwanna, thank you so much for choosing to stay at the Residence Inn by Marriott Indianapolis Downtown on the Canal. We're absolutely delighted to hear that our team members contributed to a seamless check-in experience and that our hospitality shone through. Your plan to return is the greatest compliment we could receive. We anticipate your next visit with excitement!
10/10 - 훌륭해요
Rochelle
2023년 12월 31일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Rochelle
2023년 12월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 1월 13일
Rochelle, it's great to hear you had a wonderful experience at Residence Inn by Marriott Indianapolis Downtown on the Canal! We appreciate you taking the time to leave a rating on Expedia. Looking forward to your return visit - safe travels until then!
2/10 - 너무 별로예요
Stephen
2023년 12월 30일
Be aware of violence in Indy
Upon arrival at 9:00 pm witnessed a gunshot in the parking lot among arguing individuals. We returned to the car and left. Unfortunately this is Indianapolis today! Terrible Mayor and Police leadership. Gun violence is all over Indy now. BTW I am a lifelong member of the NRA. It's not the gun that makes the choice.
Stephen
2023년 12월에 1박 숙박함
6/10 - 괜찮아요
Stephen
아이를 동반한 가족 여행, 반려동물 동반 여행
2023년 12월 23일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
$30 for parking. Description says “parking available”. If you’re going to have to pay for parking it should be included in the price or description. Not something that gets rammed up your a after it’s too late to do anything about it.
Stephen
2023년 12월에 1박 숙박함
답변 제공: Customer Service 님, 2023년 12월 24일
Stephen, we value your input and we understand that the parking fee was not expected. Our aim is to be as transparent as possible in our pricing, which is why we mention that parking is available. We sincerely apologize if this was not abundantly clear during your booking process. We assure you that we have taken your feedback into consideration for the improvement of our guest experiences. Thank you for taking the time to share your thoughts.
10/10 - 훌륭해요
SHIRLEY 님, LAKE IN THE HILLS
연인과의 여행
2023년 12월 17일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Clean, safe, quiet & comfy! Decent breakfast too! Will def be back 😉
SHIRLEY
2023년 12월에 1박 숙박함
답변 제공: Customer Service 님, 2023년 12월 19일
Shirley, thank you for sharing your delightful experience at Residence Inn by Marriott Indianapolis Downtown on the Canal. We're thrilled that you found our environment serene, spotless and secure, and enjoyed our hearty morning meal. It's great to know you're planning to return, and we're eager to welcome you back.
2/10 - 너무 별로예요
Kyleigh
연인과의 여행
2023년 12월 17일
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Had to pay for parking. No hot tub. Room smelled like mold.
Kyleigh
2023년 12월에 1박 숙박함
답변 제공: Customer Service 님, 2023년 12월 19일
Kyleigh, it seems like you had some disappointments during your stay. We're sorry to hear that parking costs caught you by surprise and your experience with the room wasn't up to what you anticipated, notably the issue with the smell. We strive to maintain a fresh and welcoming environment for our guests. Though we lack a hot tub, we're continuously seeking ways to improve and adapt to meet guest expectations. We hope to have the opportunity to turn your experience around should you choose to stay with us again.
4/10 - 별로예요
Chris 님, Wisbech
2023년 12월 10일
Chris
2023년 12월에 4박 숙박함
답변 제공: Customer Service 님, 2023년 12월 31일
We appreciate you sharing your concerns with us, Chris.We regret to hear that you were dissatisfied with your recent visit. We hope you'll give us another opportunity to provide you with the quality service in which we pride ourselves.
10/10 - 훌륭해요
Jennifer
아이를 동반한 가족 여행, 가족 여행
2023년 11월 26일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Large suite rooms. Nice property. Private parking was easy and convenient
Jennifer
2023년 11월에 1박 숙박함
답변 제공: Customer Service 님, 2023년 11월 29일
Jennifer, it's wonderful to hear that you appreciated the spacious suites at Residence Inn by Marriott Indianapolis Downtown on the Canal. We're pleased that you enjoyed our well-maintained property and found the private parking convenient. Thank you for choosing our hotel, and we hope to welcome you back in the near future.
8/10 - 좋아요
Ajaykumar 님, Lubbock
2023년 11월 19일
좋아요: 청결 상태
Ajaykumar
2023년 11월에 3박 숙박함
답변 제공: Customer Service 님, 2023년 11월 22일
Thank you for the 4-star rating, Ajaykumar!It's pleasing to know we've left you with a great impression. We can't wait to see you again soon so we can share an even better experience with you at Residence Inn by Marriott Indianapolis Downtown on the Canal. Thank you again for sharing!
10/10 - 훌륭해요
Violet
가족 여행
2023년 11월 19일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very comfortable, nice area, restaurants and shopping close, great staff !
Violet
2023년 11월에 2박 숙박함
답변 제공: Customer Service 님, 2023년 11월 20일
Violet, thank you for your wonderful remarks about Residence Inn by Marriott Indianapolis Downtown on the Canal. We're delighted to hear you appreciated the comfort, the local area, and close proximity of shopping and dining options. Our team members also appreciate your recognition for their hard work. We look forward to providing you with another fantastic stay when you next visit Indianapolis.
8/10 - 좋아요
Oscar
2023년 10월 25일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Oscar
2023년 10월에 2박 숙박함
답변 제공: Customer Service 님, 2023년 10월 27일
Oscar, it's wonderful to hear you had a satisfactory stay at the Residence Inn by Marriott Indianapolis Downtown on the Canal. We appreciate your rating and hope to have the pleasure of welcoming you back for an even better experience next time.
10/10 - 훌륭해요
Susan
2023년 10월 21일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Susan
2023년 10월에 2박 숙박함
답변 제공: Customer Service 님, 2023년 10월 23일
Thanks for the amazing rating, Susan!We care deeply about the happiness and satisfaction of our guests. We can't wait to see you again soon for another outstanding experience at Residence Inn by Marriott Indianapolis Downtown on the Canal!
10/10 - 훌륭해요
Emily
연인과의 여행
2023년 10월 15일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The accessibility around the area was very nice due to the Lime Scooters, very fun way to explore everything around the hotel and downtown.
Emily
2023년 10월에 2박 숙박함
답변 제공: Customer Service 님, 2023년 10월 16일
Emily, it's great to learn that your experience in and around Residence Inn by Marriott Indianapolis Downtown on the Canal was enjoyable! We're glad you found the Lime Scooters an entertaining way to see the sights. Please do come back soon for another enriching visit.
10/10 - 훌륭해요
Gustavo eduardo
2023년 10월 12일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Gustavo eduardo
2023년 10월에 1박 숙박함
답변 제공: Customer Service 님, 2023년 10월 14일
Gustavo, it's fantastic to know that your stay at the Residence Inn by Marriott Indianapolis Downtown on the Canal was up to your expectations. We appreciate your five-star review and hope to have the pleasure of hosting you again soon.
10/10 - 훌륭해요
Selena
2023년 10월 9일
Selena
2023년 10월에 2박 숙박함
답변 제공: Customer Service 님, 2023년 10월 30일
Thank you for the excellent rating, Selena!Our goal is to go above and beyond to ensure our guests have a memorable experience at Residence Inn by Marriott Indianapolis Downtown on the Canal! We look forward to hosting you again soon.
8/10 - 좋아요
Sandra
가족 여행
2023년 10월 8일
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
별로예요: 직원 및 서비스
Unable to check in
It took almost 2 hours to check in. Waiting in their lounge area for that time is ridiculous. We also did not have sufficient time then to get ready for our event.
Sandra
2023년 10월에 1박 숙박함
답변 제공: Customer Service 님, 2023년 10월 28일
Sandra, thank you for taking the time to share your experience. We regret to hear that you encountered a delay during check-in that impacted your schedule. We aim to offer streamlined experiences and we'll certainly take your feedback into account. Your continued satisfaction is important to us, and we hope you'll consider giving us another opportunity to serve you better in the future.
10/10 - 훌륭해요
Cristina 님, Guatemala
가족 여행
2023년 10월 8일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Front desk staff very friendly..convenient location..very clean and the suite was right what we needed
Cristina
2023년 10월에 3박 숙박함
답변 제공: Customer Service 님, 2023년 10월 10일
Cristina, we're thrilled you enjoyed your stay at Residence Inn by Marriott Indianapolis Downtown on the Canal. It's wonderful to hear praises about our friendly team at the front desk, the convenience of our location, and the cleanliness of your space. Your positive experience in our well-suited suite brings us immense joy. We eagerly await your return for another enjoyable stay.
10/10 - 훌륭해요
Kimberly
2023년 10월 7일
Kimberly
2023년 10월에 1박 숙박함
답변 제공: Customer Service 님, 2023년 10월 28일
Kimberly, thank you for your high rating of the Residence Inn by Marriott Indianapolis Downtown on the Canal. We're elated to know our hotel met your expectations and hope to have the pleasure of welcoming you back for another impeccable stay soon.
8/10 - 좋아요
Randolph J
연인과의 여행
2023년 9월 26일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Wasn’t too happy to pay for parking. Otherwise very spacious clean room. Nice location on the Canal, nice walk. Very friendly staff
Randolph J
2023년 9월에 2박 숙박함
답변 제공: Customer Service 님, 2023년 9월 27일
Randolph, thank you for sharing your thoughts. We're delighted to hear you found our rooms spacious and spotless and enjoyed our canal-side location. We understand the parking charge may not be ideal for everyone, but it helps maintain a secure and accessible environment for all our guests. We're delighted that our friendly team members enhanced your stay. We hope to welcome you back at the Residence Inn by Marriott Indianapolis Downtown on the Canal in the future.
10/10 - 훌륭해요
Erika 님, Brazil
출장 여행, 가족 여행
2023년 9월 24일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The location is great
Erika
2023년 9월에 4박 숙박함
답변 제공: Customer Service 님, 2023년 9월 25일
Thank you for leaving us this fabulous review, Erika!We're so glad you had such an enjoyable time with us at Residence Inn by Marriott Indianapolis Downtown on the Canal! We care deeply about the comfort and satisfaction of our guests so it's wonderful you appreciated our central location. We love seeing our guests take advantage of our proximity to so many excellent attractions.We look forward to hosting you again for yet another unforgettable stay!
10/10 - 훌륭해요
Sa'Ra
2023년 9월 18일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
clean, room was very nice and view of the canal was even better!
Sa'Ra
2023년 9월에 1박 숙박함
답변 제공: Customer Service 님, 2023년 9월 19일
Sa'Ra, thank you for your insightful review. We're thrilled to hear that you enjoyed the impeccable cleanliness, comfort, and exceptional views at Residence Inn by Marriott Indianapolis Downtown on the Canal. Your praise encourages our team to deliver even better services. We can't wait to welcome you back in the future for another enjoyable stay.
6/10 - 괜찮아요
Eric
연인과의 여행
2023년 9월 16일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The windows allow all of the outside sounds in. Very noisy.
Eric
2023년 9월에 1박 숙박함
답변 제공: Customer Service 님, 2023년 9월 18일
Eric, thank you for your feedback. We're disheartened to hear about your experience with outside noise during your stay. Ensuring a tranquil atmosphere is of topmost priority for us, so we pay close attention to all feedback regarding noise levels. Your comments will help guide our continuous improvement efforts. Thank you once more for your input.
10/10 - 훌륭해요
Mary G
2023년 9월 16일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Mary G
2023년 9월에 1박 숙박함
답변 제공: Customer Service 님, 2023년 9월 18일
Thank you for the fantastic rating, Mary!It's outstanding you had such a wonderful experience at Residence Inn by Marriott Indianapolis Downtown on the Canal. We care about the satisfaction of our guests. We can't wait to see you again soon!
8/10 - 좋아요
Chris
연인과의 여행, 가족 여행
2023년 9월 5일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
City view was best. A lot of people on canal at night.
Chris
2023년 9월에 1박 숙박함
8/10 - 좋아요
JANAK
아이를 동반한 가족 여행, 가족 여행
2023년 9월 4일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great location
JANAK
2023년 9월에 2박 숙박함
답변 제공: Customer Service 님, 2023년 9월 10일
Thank you for leaving us this wonderful review, Janak!We're thrilled your time at Residence Inn by Marriott Indianapolis Downtown on the Canal was so enjoyable! It's also great to hear you took advantage of our convenient location in the heart of the city. We endeavor to offer our guests only the most memorable of experiences and your praise lets us know we're succeeding. We look forward to hosting you again soon for another fabulous experience!
8/10 - 좋아요
Rick 님, Lafayette
가족 여행
2023년 8월 31일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great location. Very walkable to canal area.
Rick
2023년 8월에 1박 숙박함
답변 제공: Customer Service 님, 2023년 9월 1일
Thank you for taking the time to leave this fantastic review, Rick!We're happy to hear you had such a wonderful experience with us at Residence Inn by Marriott Indianapolis Downtown on the Canal and that you appreciated our prime location. We hope to host you again so we can share yet another unforgettable visit with you.Thank you again for the feedback!
10/10 - 훌륭해요
Yolanda
출장 여행
2023년 8월 29일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Yolanda
2023년 8월에 1박 숙박함
답변 제공: Customer Service 님, 2023년 8월 30일
Yolanda, we're thrilled you enjoyed your stay at Residence Inn by Marriott Indianapolis Downtown on the Canal. We look forward to welcoming you back in the future. Thank you for sharing your rating with us.
10/10 - 훌륭해요
Susanne
가족 여행
2023년 8월 21일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Susanne
2023년 8월에 2박 숙박함
답변 제공: Customer Service 님, 2023년 9월 8일
Thank you for taking the time to leave this wonderful rating, Susanne! We hope to see you again soon at Residence Inn by Marriott Indianapolis Downtown on the Canal so we can share yet another amazing experience!
8/10 - 좋아요
실제 이용하신 고객
출장 여행
2023년 8월 15일
좋아요: 객실의 편안함
실제 이용하신 고객
2023년 8월에 5박 숙박함
답변 제공: Customer Service 님, 2023년 8월 31일
Thank you for choosing Residence Inn by Marriott Indianapolis Downtown on the Canal for your stay. We're pleased to see that your overall experience met expectations. We continually strive to make each guest's visit memorable and we hope to welcome you back for an even better experience in the future.