로비

익스텐디드 스테이 아메리카 스위트 컬럼비아 노스웨스트/하비슨 여행 후기

2.5 out of 5

이용 후기

6.8
평점 10 - 훌륭해요. 834개 이용 후기 중 211개" "
평점 8 - 좋아요. 834개 이용 후기 중 205개" "
평점 6 - 괜찮아요. 834개 이용 후기 중 168개" "
평점 4 - 별로예요. 834개 이용 후기 중 134개" "
평점 2 - 너무 별로예요. 834개 이용 후기 중 116개" "

7.0/10

청결 상태

7.4/10

직원 및 서비스

6.2/10

편의 시설/서비스

6.6/10

숙박 시설 상태 및 시설

6.8/10

친환경

이용 후기

2/10 - 너무 별로예요

YOUNGMIN

출장 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
청소 일주일에한번 불만입니다
2022년 8월에 1박 숙박함
답변 제공: Shon 님, 2022년 9월 1일
Dear YOUNGMIN, we apologize for your disappointment with your recent stay at our hotel. Since we are an extended stay property, we provide housekeeping services to guests who stay eight or more nights; however, these services are always available upon request for an additional fee. In response to your feedback, we will coach our front desk staff to ensure we communicate our services during guest arrivals and provide each guest with professional customer service. We hope to have the opportunity to welcome you back again. Thank you. Sincerely,Hotel Management

2/10 - 너무 별로예요

Kiwoong

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
최악입니다.
청소는 1주일에 한번 하구요. 바선생과 함께 지낼 수 있습니다. 청소 더 해달라고 하면 돈 받습니다. 주방은 있지만 식기는 없고, 요청 한 세번 하면 4일쯤 지나서 받으실 거에요. 직원교육 안되어서 직원이 하는 말과 매니져가 하는 말 다르구요. 체크아웃 연장은 딱 2시간만 되고 시간 지나면 하루치 호텔비 받습니다. 특히 근처 출장오시는 한국분들, 주방 있어서 오시는 분들... 절대 이 호텔 쓰지 마세요.
2020년 10월에 6박 숙박함

4/10 - 별로예요

실제 이용하신 고객

좋아요: 객실의 편안함
별로예요: 청결 상태, 직원 및 서비스
관리상태가 별로. 아침 식사가 너무 부실함.
2017년 6월에 4박 숙박함
답변 제공: Manager 님, 2017년 7월 7일
I am very sorry we failed to deliver the exceptional stay you deserved. I am disappointed to know the breakfast we serve was not as per your expectations. We will make a note of your feedback as we plan any changes to our complimentary grab-and-go breakfast. I hope you will give us a chance to impress you on a future visit. Sincerely, General Manager

4/10 - 별로예요

Timothy 님, Summerville

출장 여행
별로예요: 직원 및 서비스, 편의 시설/서비스
The staff was not accustomed to working with a business traveler. This hotel largely caters to unhoused families. The police were in the lobby on a call when I arrived. They assured me that it was safe to check in. My week's stay was not terrible, but the staff was rather curt with their communications and seemed more accustomed to shutting noisy people down than to being helpful and providing the little courtesies that make business travel more agreeable. When I asked to speak with a manager, I just got the run around. An Expedia rep called and asked for a manager and also got run around. The "grab and go" breakfast was packaged muffins, cheap granola bars, or instant oatmeal and coffee. That was all. No fruit, no bagels, no juice, no water, no anything else. There were lots of families with lots of kids and lots of dogs and lots of noise.
2024년 3월에 5박 숙박함
답변 제공: Hotel Management 님, 2024년 3월 17일
Dear Timothy, We apologize for the less-than-ideal experience you had during your stay. We understand your frustration and regret that our efforts to ensure a peaceful environment fell short. Providing a tranquil atmosphere is our priority. Your feedback regarding our grab-and-go breakfast has been noted, and we'll use it to enhance our offerings in the future. Thank you for bringing these issues to our attention; we hope to have the opportunity to serve you better in the future.Sincerely,Hotel Management

2/10 - 너무 별로예요

Naim

반려동물 동반 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
2024년 1월에 4박 숙박함

4/10 - 별로예요

Sharon

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The hallway smelled like weed and I had a headache. The people upstairs had children the were jumping. The people in the next room were loud until 4 in the morning and I could not sleep. Checked out at 6 am and complained to the front desk. I will not stay here again.
2023년 12월에 1박 숙박함
답변 제공: Hotel Management 님, 2023년 12월 7일
Dear Sharon, Thank you for being our guest and sharing your experience. We apologize for the noise issues you experienced and that we did not address them to your satisfaction. Guests not adhering to the property rules concerning noise can be challenging for all concerned, and we are very sorry for the frustration this caused. We hope you will give us another chance to show you the hospitality you deserve on your next visit.Sincerely,Hotel Management

10/10 - 훌륭해요

Krystal

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Awesome Friendly and quiet
Beds were comfortable and while you can see some use in the appliances and tub they were clean and the room is spacious i would definitely stay again the front desk clerks were so sweet and friendly i really enjoyed my first night so we stayed a 2nd night come visit they're great here
2023년 12월에 1박 숙박함
답변 제공: Hotel Management 님, 2023년 12월 7일
Dear Krystal, We appreciate you choosing Extended Stay America and are thrilled to know how much you enjoyed your stay, especially our spacious room with a comfortable bed. Our team works hard to make our hotel the best place to stay in the area, so thank you for recognizing our efforts. We hope to have the opportunity to welcome you back in the future. Sincerely,Hotel Management

8/10 - 좋아요

Zirclonzo

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함

2/10 - 너무 별로예요

Marcus

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Most hotels in the area are good and have good stuff, but this one is probably the worst. After time consuming check in, we entered the room where found dead ants in the bed. While in the kitchen area, I saw a cockroach scatter from the microwave. The bathroom was cramped. When checking for more possible bugs, can tell the place was not dusted in awhile.
답변 제공: Hotel Management 님, 2023년 11월 18일
Dear Marcus, Thank you for reviewing our hotel. We understand our guests have multiple hotel choices, so our mission is to provide clean, comfortable suites at an affordable price so guests will want to return. The cleanliness and room conditions you describe are unacceptable and not representative of our quality standards. Our pest control provider services the hotel regularly, and we will ensure procedures are being followed to prevent any future issues. We are grateful for your patience and hope you will give us another chance to provide you with the seamless and comfortable stay you deserve.Sincerely,Hotel Management

8/10 - 좋아요

Larry

가족 여행
좋아요: 청결 상태, 직원 및 서비스
Not bad for the money.
2023년 11월에 2박 숙박함

2/10 - 너무 별로예요

Khadajha

2023년 10월에 1박 숙박함

10/10 - 훌륭해요

Char

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
No idea under construction. Hotel is dirty. To expensive. Disappointed
2023년 10월에 1박 숙박함
답변 제공: Hotel Management 님, 2023년 10월 16일
Dear Char, Thank you for taking the time to review your stay with us. We are disappointed to hear about your concerns during your stay, and we will address this with the team. Our staff's top priority is to provide a clean environment for our guests; therefore, we are genuinely sorry for not meeting these expectations during your stay. We are committed to providing each guest with a seamless, outstanding stay, so we hope you will revisit so we can show you the visit you deserve. Sincerely,Hotel Management

6/10 - 괜찮아요

Edward

가족 여행
좋아요: 청결 상태
별로예요: 직원 및 서비스, 객실의 편안함
2023년 10월에 1박 숙박함

2/10 - 너무 별로예요

Elias

2023년 10월에 1박 숙박함

4/10 - 별로예요

Carl

출장 여행, 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Lobby smelled of sewage, lobby elevator was severely damaged interior, dogs barking on all floors, security checkin was strenuous, many families congregating in the hallways, lights in room flickered, ceiling above shower leaked spectacularly, thought there were 2 showerheads, volume was loud, Rooms were not clean, used towels in the bathrooms, and smelled strongly of aerosol spray.
2023년 9월에 1박 숙박함
답변 제공: Hotel Management 님, 2023년 9월 29일
Dear Carl, It was disappointing to read your comments concerning your stay at our hotel. Please accept our apologies, as we never mean to disappoint our guests in any way. We can assure you that what you experienced is not acceptable by our standards, and we will be taking the proper action as we are committed to providing every guest with a beautiful experience. Thank you again for your candid feedback, as this helps us to improve the experience for future guests. We truly appreciate your feedback.Sincerely,Hotel Management

6/10 - 괜찮아요

Patricia

좋아요: 청결 상태
별로예요: 편의 시설/서비스
The night staff was really nice and helpful. But I have never been called on my checkout morning an hour before checkout to tell me when checkout was. Just found that rude.
2023년 9월에 1박 숙박함
답변 제공: Hotel Management 님, 2023년 9월 21일
Dear Patricia, Thank you for sharing your impressions of our hotel. We're pleased the night staff was helpful and friendly during your stay. However, we apologize if the morning call before checkout felt intrusive or inconvenient. This was not our intention, and we appreciate your feedback. Your comments will be shared with our team to ensure that we provide a more considerate and guest-friendly experience in the future. Thank you for bringing this to our attention, and we hope to welcome you back for the flawless experience you deserve.Sincerely,Hotel Management

4/10 - 별로예요

Kelly

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Skip This Hotel
This hotel is a bit off the interstate, but not to far. The staff (concierge) was kind, courteous and helpful. She is the only reason this review is not completely unfavorable. An id had to be left in order to use the luggage trolley. We booked a very large suite with two bed rooms, and a full kitchen, but there were no utensils, pots, pans or coffee pot in the room. All of these had to be requested and an id left with the desk. Then we would have had to cart them to our room and back. It was far to inconvenient and we couldn’t even eat our restaurant leftovers or make coffee, not that was complimentary coffee in the room.There were dirty towels hanging in our bathroom and the beds we hard and lumpy. The floors were filthy leaving our feet black. To top it off these was no hot breakfast. The only offerings were stale muffins, cereal bars and Luke warm, weak coffee. So, we had the added expense of another meal. We paid a premium price and all we received was a large, dirty room devoid of necessities. We will not book here again.
2023년 9월에 1박 숙박함
답변 제공: Hotel Management 님, 2023년 9월 21일
Dear Kelly, Please accept our apologies, as we never mean to disappoint our guests in any way. We always aim to provide a clean environment, excellent service, and an exceptional stay for all our guests; however, after reading your experience's details, we regret we could not make that happen for you. We understand your frustration regarding the issues you described and assure you that what you experienced is unacceptable by our standards. Please be assured we will address this with the concerned for improvement, and we do hope to have the opportunity to regain your trust and welcome you back the next time your travels bring you to our area.Sincerely,Hotel Management

10/10 - 훌륭해요

Tammy

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Extended Stay
2023년 8월에 1박 숙박함

6/10 - 괜찮아요

William F.

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
It was ok, but I think next time I would rather stay in a place that offers a continental breakfast.
2023년 8월에 1박 숙박함
답변 제공: Hotel Management 님, 2023년 8월 27일
Dear William F, Thank you for choosing to stay with us. We greatly appreciate your feedback regarding your overall experience. However, we are sorry to hear that you did not thoroughly enjoy our complimentary breakfast. We will follow up with our food and beverage team to identify areas for improvement. Your feedback is valuable to us, and we hope to have the opportunity to welcome you back in the future.Sincerely,Hotel Management

8/10 - 좋아요

William

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 8월에 3박 숙박함

8/10 - 좋아요

Jamie 님, Asheville

2023년 8월에 1박 숙박함

10/10 - 훌륭해요

Nakeisha

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 8월에 1박 숙박함

10/10 - 훌륭해요

Martha

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
dated
2023년 7월에 2박 숙박함

10/10 - 훌륭해요

Miranda

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
This is a really nice place and way nicer than any extended stay I’ve been to before.
2023년 7월에 3박 숙박함
답변 제공: Hotel Management 님, 2023년 7월 8일
Dear Miranda, Thank you for trusting Extended Stay America and cherishing your old memories. It is good that you are pleased with our services and hospitality at this location. Please revisit us and enjoy your time with us again.Sincerely,Hotel Management

6/10 - 괜찮아요

Katherine

아이를 동반한 가족 여행, 가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Bugs in room, hole in carpet. Staff was nice but place felt dirty.
2023년 7월에 1박 숙박함
답변 제공: Hotel Management 님, 2023년 7월 7일
Dear Katherine, Thank you for staying with us and sharing your review. While we are pleased that you appreciate our associate's hospitable service, we apologize for your suite not being up to your expectation and for the inconvenience this undoubtedly caused. We strive to provide clean and well-maintained suites for all our guests, and we certainly understand how frustrating it can be when such issues arise. Please be assured we will address these issues with the concerned individuals for improvement, and we hope you will allow us to make it up to you on a future visit.Sincerely,Hotel Management

10/10 - 훌륭해요

Adrienne

2023년 6월에 1박 숙박함

10/10 - 훌륭해요

Rella

2023년 6월에 1박 숙박함

2/10 - 너무 별로예요

Juan

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 5월에 2박 숙박함

8/10 - 좋아요

Zana

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 4월에 1박 숙박함

2/10 - 너무 별로예요

Loren

가족 여행
별로예요: 직원 및 서비스
Buyer Beware
This location looks pretty nice from the outside. But that is as far as I got with my "stay" at Extend Stay. Be careful about booking this location through a third party. They may take your money and leave you high and dry, as they did with me. I had to make a last-minute change from a HORRIBLE hotel across town. No problem, I logged in to my app and found that there was a vacancy at Extended Stay. When I showed up, the doors were locked to the lobby. No worries, it was late when I switched hotels. I called using the hotel-provided phone outside the lobby door. An employee came out the door with his tablet and started to check me in. Instead of smooth, that transaction was miserable. I was told that my reservation did not come through in their system and that there were no vacancies even if I had booked it through Hotels.com. After 15 minutes of trying to get into my room and double checking the system, I ended up having to book another room at another hotel (The third time's the charm - the Residence Inn was an amazing stay with absolutely no problems, FWIW) When I tried to get my money back they called me a no-show to Hotels.com. I received no refund. I ended up paying for three rooms from three different hotels in Columbia, but only got to use one room. I am sure that this is a good hotel with good staff, but my experience was absolutely rotten, on top of an earlier rotten experience across town.
2023년 3월에 1박 숙박함
답변 제공: Hotel Management 님, 2023년 4월 13일
Dear Loren, Please accept our sincere apologies for not meeting your expectations regarding your room reservation and the trouble you went through. Although such an incident is rare, we will review it with the concerned team members to see what went wrong with the reservation. We understand your frustration, and we genuinely regret disappointing you. Please do let us know if we can be of any assistance. Everyone is committed to providing exceptional service and having a comfortable stay with us. We hope to better your experience whenever your travels bring you back to the area.Sincerely,Hotel Management

10/10 - 훌륭해요

Lisa

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 3월에 1박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

별로예요: 숙박 시설 상태 및 시설
Meh
Very outdated. Wasn't worth the money.
2023년 2월에 1박 숙박함
답변 제공: Hotel Management 님, 2023년 3월 9일
Dear Guest, Thank you for taking the time to post a review of your time with us. We are disappointed to read our accommodations did not provide the value you hoped for. As with most cities, certain times of the year are busier and command higher rates; however, we make every effort to be priced competitively. It was a pleasure to have you as our guest, and we hope to do so again soon.Sincerely,Hotel Management

6/10 - 괜찮아요

Janet

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Needs updates, rigged repairs were present throughout.
2023년 2월에 1박 숙박함
답변 제공: Hotel Management 님, 2023년 3월 9일
Dear Janet, We are glad you chose to stay at our hotel. We appreciate your observations, both the positive recognition and the comments concerning opportunities for improvement. We are committed to keeping our accommodations clean and well-maintained as we make notes for future plans. Until those plans are approved, our goal is to deliver the best service of any hotel in the area, and we hope you'll return to stay with us again! Sincerely,Hotel Management

10/10 - 훌륭해요

ANDREW

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
A-1
As promised
2023년 2월에 1박 숙박함

8/10 - 좋아요

Donna

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice
답변 제공: Hotel Management 님, 2022년 12월 25일
Dear Donna, we appreciate you taking the time to post your review. Our highest priority is ensuring you have an exceptional stay in all areas of our hotel, and we are glad we could make that happen for you. It was a pleasure having you as our guest, and we hope to see you again soon at Extended Stay America.Sincerely,Hotel Management

6/10 - 괜찮아요

Deborah 님, Tobaccoville

연인과의 여행, 반려동물 동반 여행
좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스
Staff was very friendly and helpful but properly needs to be updated. Properly is very dark and "smells". I expected at least a coffee maker in an extended stay. There was no coffee maker or dishes, utensils,etc. Properly seems to cater to month to month rentals where people bring their own supplies and "move in" rather than to travelers.
2022년 12월에 1박 숙박함
답변 제공: Hotel Management 님, 2022년 12월 12일
Dear Deborah, Thank you for reviewing our hotel. While we are pleased you loved our friendly staff, we are sorry we missed meeting some of your expectations and the difficulties you experienced, which is not the kind of impression that we want our guests to have. Hence, your comments have been discussed with the concerned individuals to ensure we are consistent with our service delivery. We value your business and hope to welcome you back soon.Sincerely,Hotel Management

4/10 - 별로예요

Harold

별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
2022년 10월에 2박 숙박함

4/10 - 별로예요

Donna

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This property is way overpriced and needs a major facelift.....U couldn't get clean towels until they did laundry then u picked them up at the desk with your room number on a garbage bag at the end of the day, also breakfast was ridiculous a granola bar and coffee nothing else and if u were past 9am u didn't get anything!! There were many cracks in the walls, alot of rust in the bathtub drains just very trashy over all!!!!!
2022년 10월에 3박 숙박함
답변 제공: Hotel Management 님, 2022년 10월 24일
Dear Donna, thank you for your recent stay at our hotel. We appreciate your taking the time to post your review, as we value our guest's feedback. We are sorry to read you had several issues during your stay, and we are grateful for your patience. We hope you will give us another opportunity to show you the hospitality we are known to provide to all our guests.Sincerely,Hotel Management

2/10 - 너무 별로예요

Isabel

가족 여행
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 10월에 1박 숙박함

10/10 - 훌륭해요

tylenicesa

2022년 10월에 1박 숙박함

8/10 - 좋아요

ALICIA

2022년 10월에 2박 숙박함

6/10 - 괜찮아요

Edwin

가족 여행
좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
2022년 9월에 2박 숙박함

10/10 - 훌륭해요

Avella

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
THE ROOM WAS VERY CLEAN AND WELL MAINTAINED. THE LAYOUT OF THE ROOM WAS GREAT AS WELL AND I ENJOYED MY TIME IN THE POOL. I DIDNT LIKE THE PRICE TO EXTEND FOR ONE MORE NIGHT!
2022년 9월에 2박 숙박함

2/10 - 너무 별로예요

Kim

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Not a spoon or a pan. Nothing to wipe my hands and no dish soap. Bathroom faucet was broken and there was a huge crack on the wall in the shower. Floor was dirty and lifting. Microwave was taken off the wall.
2022년 9월에 1박 숙박함
답변 제공: Hotel Management 님, 2022년 9월 19일
Dear Kim, we apologize for the issues you experienced during your recent stay with us. Your feedback is discussed with our housekeeping and maintenance team to ensure rooms are thoroughly cleaned and inspected before allocating them to future guests. Although your experience is not typical, we have room to improve, and you have our assurance that we will. We welcome the opportunity to prove ourselves again as your trusted hotel while in the city.Sincerely,Hotel Management

8/10 - 좋아요

Steven Forest

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
별로예요: 편의 시설/서비스
Nice and easy check in, staff was very nice. I wish there was in room coffee and some dishes.
2022년 9월에 1박 숙박함
답변 제공: Hotel Management 님, 2022년 9월 11일
Dear Steven, we are pleased to know your overall stay was satisfactory, and we also appreciate knowing the things that could amplify your visit. We apologize for any inconvenience our lack of room service option caused. Our dining services are listed on our website, and our front desk is always available to assist you and make the most of your stay. In the future, please do not hesitate to ask. We appreciate the feedback and hope to see you the next time you visit the area.Sincerely,Hotel Management

8/10 - 좋아요

Daniel

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great apartment style long term accommodation.
Front desk people were super helpful and the room was nice and big for our extended stay.
2022년 8월에 1박 숙박함
답변 제공: Hotel Management 님, 2022년 9월 16일
Dear Daniel, thank you for sharing such nice feedback for our Extended Stay America. We are delighted to read that you had such a wonderful experience, from our comfortable accommodations to your interactions with our incredible team, who work around the clock to ensure a memorable stay for every guest! We hope to see you again next time you are in the city.Sincerely,Hotel Management

10/10 - 훌륭해요

tylenicesa

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
The staff is excellent Katrina is the best I give them 10 thumbs up
2022년 7월에 1박 숙박함

10/10 - 훌륭해요

Bethany

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Very good hotel
Check-in was good, friendly staff. Room was like an apartment, plenty of space and had everything you need. My daughter slept on the king bed, I took the sofa couch and we had a great nights sleep. It was clean, quiet, smelled good. Wouldn’t hesitate to book again!
2022년 7월에 1박 숙박함
답변 제공: Hotel Management 님, 2022년 8월 2일
Bethany, thank you for sharing your review of Extended Stay America. We strive to deliver exceptional accommodations and outstanding service to every guest, and we appreciate your noticing our efforts. It was our pleasure accommodating you, and we eagerly await to welcome you and your daughter back soon. Sincerely, Hotel Management

2/10 - 너무 별로예요

Amanda

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 7월에 1박 숙박함

10/10 - 훌륭해요

Greta

연인과의 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
How helpful and friendly the front desk staff were
2022년 7월에 2박 숙박함