근처 해변, 스쿠버다이빙

코코넛 트리 웨스트 엔드 여행 후기

2.5 out of 5

이용 후기

7.0

좋아요

평점 10 - 훌륭해요. 18개 이용 후기 중 6개" "
평점 8 - 좋아요. 18개 이용 후기 중 5개" "
평점 6 - 괜찮아요. 18개 이용 후기 중 2개" "
평점 4 - 별로예요. 18개 이용 후기 중 1개" "
평점 2 - 너무 별로예요. 18개 이용 후기 중 4개" "

7.2/10

청결 상태

7.8/10

직원 및 서비스

5.4/10

편의 시설/서비스

6.4/10

숙박 시설 상태 및 시설

5.8/10

친환경

이용 후기

2/10 - 너무 별로예요

Alexander Fabricio

출장 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Instalaciones totalmente descuidadas, el agua nunca calento, la pared de los baños sucios, No creo regresar.
2024년 3월에 1박 숙박함

10/10 - 훌륭해요

Michael

단체 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
This is an old school cabin that was very comfortable. The cabin had seen better days (flooring) but great hot water, microwave, and a refrigerator. We were in cabin 3 and our covered porch had a great view of the water and the main intersection of West End. Our maid was top notch and took great care of us. Satellite tv gave us both the AFC and NFC Championship games. There is an Argentina restaurant around the corner that had the best grilled skirt steak -we went back three times! A wonderful place to stay with a budget in mind!
2024년 1월에 6박 숙박함

10/10 - 훌륭해요

Orquidea

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 7월에 3박 숙박함
답변 제공: Reservations manager 님, 2023년 7월 22일
So nice of you to post the high rating. We are glad you were happy with your stay and hope you can come back again and stay with us on the beautiful beach! thank you, Coconut Tree West Bay

8/10 - 좋아요

Jessica 님, Providence

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
The staff at this property are incredible. They were very attentive and helpful. We got the Whatsapp number for the front desk and they responded very quickly every time. The room itself was a little run down but it's clean and steps away from the beach so you really can't beat the price, especially getting a kitchen included. The bed was comfortable and there was hot water for showering. The hammock on the porch is lovely and was great for relaxing. Overall, I would recommend this property as long as you don't mind it being a little dated.
2023년 7월에 4박 숙박함
답변 제공: reservations manager 님, 2023년 7월 22일
Thank you so much, Jessica! We certainly appreciate your feedback and attention to the staff. They appreciate it also. thank you, Coconut Tree West Bay

8/10 - 좋아요

Dania

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excelente ubicación, cerca de todo.
2023년 4월에 3박 숙박함

2/10 - 너무 별로예요

John Albert

연인과의 여행
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
The only good thing about this place was the staff. Expedia should be checking these places out before adding them to a package. This trip was NOT cheap.
2023년 1월에 14박 숙박함

10/10 - 훌륭해요

Luis

2023년 1월에 3박 숙박함

8/10 - 좋아요

Nidia

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 9월에 2박 숙박함

4/10 - 별로예요

Galina

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
The location of this property is amazing, directly at the entrance of West End, however, beware this property has not been updated since it's been built. Same sheets (with holes), same pillows, same towels (with holes), same pots and pans (couldn't use because of all the rust). The bathroom was very old. it's so unfortunate because it's such a nice place and the cabins can be so cute, the workers are so nice, but the owner needs to invest in fixing up the property or at least replacing the basics with new sheets, and new towels, new covers, and curtains. For the price, we paid I definitely expected better conditions. Laundry was not available here as offered, however, there were a few places to do laundry near by.
2022년 8월에 7박 숙박함
답변 제공: Online Reservations 님, 2022년 8월 24일
Thank you for your post. We , the staff, are happy you liked the staff and the service. We will show the owner your post so hopefully he will be updating soon. thank you, again.

8/10 - 좋아요

Priscila

아이를 동반한 가족 여행
좋아요: 숙박 시설 상태 및 시설
Buena ubicación
2022년 8월에 2박 숙박함

10/10 - 훌륭해요

Juan Ramón

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Lo mejor la ubicación , ya que a pocos pasos están los más concurridos bares y restaurantes de la isla , en la zona viva , el hotel limpio, con todas las co
2022년 5월에 2박 숙박함

10/10 - 훌륭해요

HECTO RAMON

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
volveremos
2021년 3월에 2박 숙박함
답변 제공: Reservations Desk 님, 2021년 3월 16일
Thank you so much for your nice review! We really do appreciate it and we are glad you had a very nice stay. Coconut Tree West End Roatan 139 / 5000 ¡Muchas gracias por tu buena reseña! Realmente lo apreciamos y nos alegra que haya tenido una estancia muy agradable. Coconut Tree West End Roatán

10/10 - 훌륭해요

RBScott 님, Birminghan, Al

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Perfect place. Rustic appeal, close to everything to do in West End. Very safe with security onsite. Room was spacious. Fridge, microwave and tv. Hammock was great! Could either face city or sea/boardwalk from our deck. Attached restaraunt and bar was an added bonus. Very fun, great drinks with an open view of the sea and boardwalk from restaraunt.
2020년 3월에 4박 숙박함
답변 제공: Online Reservations Coconut Tree West End Roatan 님, 2020년 4월 1일
thank you so much for your nice review! We are happy that you had a nice time, and send your thoughts to us. We appreciate guest like you! Thank you. Coconut Tree West End Roatan

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Amazing & clean with great location but touristy
We stayed in the cabins across the street from reception. Everything was pretty clean (seems like the floors were perpetually dusty and felt better wearing shoes or socks inside) but other than that everything was great. A/C worked well, fridge and TV in there. Reception is as helpful as they can be. The security guard there is really nice and helpful too; introduce yourself if you can. Everything was in good condition and it's right by half moon bay which is absolutely gorgeous. There is some amazing snorkeling on the ride hand side of the beach pretty far out, but it's an easy swim. There is a reef and there is so much life. We saw a moray eel, octopus, squid, and so much more. Check it out. The only NEGATIVE thing about this location is that it's really touristy. Everyone is trying to haggle you and get you to go do something for a pretty hefty price. This island is much more expensive than Utila but beautiful nonetheless.
답변 제공: Coconut Tree Roatan 님, 2018년 5월 9일
Thank you so much for your very nice review. We are glad that you enjoyed your stay. We will certainly work on the issue of vendors bothering our guests which we do not condone. We do appreciate the feedback. thankyou

6/10 - 괜찮아요

Jose

좋아요: 청결 상태, 직원 및 서비스
2017년 8월에 3박 숙박함
Thank you for your comments, Jose. We are undergoing some staff change, so we hope your experience will be better if you stay with us again. We appreciate any comments to make things better. thank you Coconut Tree West Bay

6/10 - 괜찮아요

실제 이용하신 고객

별로예요: 청결 상태
Hotel limpio y comodo
El hotel provee lo necesario por el precio pagado, no es un súper hotel y tiene problemas con el wifi, pero en términos generales la estancia fue buena...