테라스/파티오

디 알타비아 호텔 여행 후기

2.5 out of 5
디 알타비아 호텔
18 Beachfield Road, Sandown, England

이용 후기

6.0
평점 10 - 훌륭해요. 44개 이용 후기 중 5개" "
평점 8 - 좋아요. 44개 이용 후기 중 10개" "
평점 6 - 괜찮아요. 44개 이용 후기 중 16개" "
평점 4 - 별로예요. 44개 이용 후기 중 4개" "
평점 2 - 너무 별로예요. 44개 이용 후기 중 9개" "

6.0/10

청결 상태

7.0/10

직원 및 서비스

4.8/10

편의 시설/서비스

5.4/10

숙박 시설 상태 및 시설

7.0/10

친환경

이용 후기

2/10 - 너무 별로예요

Stuart

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
Place run down ,staff never there,breakfast not to good, Wait 5mins of cold water , no clean towels and had to make your own bed
2021년 9월에 7박 숙박함

10/10 - 훌륭해요

Mihai

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
All good
2021년 7월에 3박 숙박함

8/10 - 좋아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good friendly staff and short stay next beach
2021년 5월에 2박 숙박함

4/10 - 별로예요

실제 이용하신 고객

가족 여행
별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
overprice but underrated.
The bathroom door could not be locked from inside. There is no ventilation in the toilet so after finishing the business, the bad smell could not escape apart from the main window of the room. The hot water in the sink was not working.
2020년 9월에 1박 숙박함
답변 제공: altavia hotel 님, 2020년 9월 22일
Dear guest, seems like you didn't notice the skylight in the bathroom, that easily can be opened, hot water works you just need to run it a bit longer. You requested sea view room and it was granted with no extra charge also you requested late check out until midday and it was granted with no extra charge. We cant understand why you stayed for 3 days without mentioning any of these issues which could had been sorted straight away. Kind regards, Altavia Hotel

6/10 - 괜찮아요

Tanya 님, London

아이를 동반한 가족 여행
좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스
You get what you pay for. Staff is super nice and friendly. Room not so great. Very out dated. Bathroom extremely outdated. Tv never worked at all. Breakfast was ok. Nothing to write home about but can’t really complain either. Served its purpose.
2020년 8월에 2박 숙박함

6/10 - 괜찮아요

Maxine

가족 여행
Stay was ok only because it was close to the Beach. Room was very old fashioned so was the building the room smelt of toilet and bath room needed some TLC spiders in the bathroom and room. Bed very uncomfortable with two single ones out together. Breakfast was nice but overall it needs a revamp needs seriously uodating.
2020년 8월에 4박 숙박함

4/10 - 별로예요

Debbie 님, Wiltshire

연인과의 여행
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Was probably very pleasant in the 1980's Everything very dated, in need of a complete face lift. Staff very friendly though.
2020년 8월에 4박 숙박함

6/10 - 괜찮아요

James

별로예요: 숙박 시설 상태 및 시설
2020년 8월에 3박 숙박함

6/10 - 괜찮아요

Sandy

아이를 동반한 가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
I like the staff service. Property is not clean that much.they didnt clean the room everyday...
2019년 8월에 3박 숙박함

8/10 - 좋아요

실제 이용하신 고객

아이를 동반한 가족 여행, 가족 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
Very nice view on sea. Close to the beach& town. Lovely promenade and pier close by.
2019년 4월에 1박 숙박함

2/10 - 너무 별로예요

fareeq

very bad hotel .
this hotel is nothing to say about rate too many problem there bed no good shower no good no working no Extractor Fan in toilet or bathroom dirty kettle in the rooms no healthy to use or make tea or coffee wi-fi no reach to rooms only working downstairs or public area in hotel too many spider in side room and bathroom . this hotel need refurbishment furniture completely .
2018년 8월에 3박 숙박함

6/10 - 괜찮아요

Diane

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Desperate need of a makeover
Hotel was close to the beach and the breakfast, although very small, was fine. Unfortunately that is the only good things about this place. The hotel is very run down and in desperate need of a makeover. Our room was dirty, full of cobwebs, and there was a grubby carpet in the bathroom and a shower that barely worked. In the six nights we stayed we never had the bedding changed and no fresh towels. Fawlty Towers definitely springs to mind. I would not recommend staying here .
2018년 8월에 6박 숙박함

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Dehumanisation and total ripoff by altavia hotel
To say these is an horrible place to stay is an understatement.To start the people here are horrible and looked down on all their guests like pest.The breakfast is horrible.the rooms are like staying i. A chicken shed as you can hear all your footsteps like you are falling through the floorings.the rooms are without bath soaps.The rooms are very dirty and filthy.The aeration is poor as the building is very old and not much work has being done to improve it.God help you if you ask the workers and especially the owner who sleeps with his workers for help as they are very proud and rude.Even though on several occasions we made it clear we have got little kids and a pregnant lady among us they still kept on making uncooked egg .very awkward toast,tiny milk,tea and coffee in a rusted pot.The kids developed stomach ache throughout our stay.Dont go to these hotel if you value life
2018년 8월에 3박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

Ok but expected far nicer
Communal lounge and dining area good, breakfast was fine. Confusion over payment of room and room moved twice from original booking. Bedroom felt far closer to a youth hostel than hotel but kind of had all you needed (except coffee as only tea available). Staff very friendly and helpful on the whole. Free parking and free wifi.
2018년 8월에 2박 숙박함

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
not happy at all.
The hotel is old, it smelt of damp. The bathroom was an after thought, so small that if you bent over the basement you pushed the door open allowing no privacy. The bedside lamp flashes and sparked an worked no more. The television only worked when it wanted to. We had our twin grandsons with us both of whom are autistic, so was not good for them.
2018년 8월에 2박 숙박함

4/10 - 별로예요

Rashid marikar

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Uncomfortable
We booked two rooms(£150), Its a very old type hotel, duvet cover and towels are dark colours(to hide the poor quality) and very poor conditions. Toilet was bad condition. Wifi is very weak signal. Breakfast was worth less than a pound per head Very cheap items. Customer service was horrible. Did not have high chair for baby. I wouldn't recommend to anyone.
2017년 9월에 1박 숙박함

8/10 - 좋아요

Mr. A

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Comfortable place to stay - very welcoming - owner was very friendly
2017년 7월에 3박 숙박함

8/10 - 좋아요

Chris

좋아요: 직원 및 서비스, 객실의 편안함
Nice stay , hotel.com gave us the wrong price !
Building is dated and is being gradually brought back up . John is a nice easy going host . I recommend staying here for a budget based stay , our room had a sea view , plenty of space , tv , bath/shower ensuite kettle ...quite comfortable . I wasn't happy that the hotel.com confirmed a price to me and I was given a higher bill , this I think is a little unfair and should be made clear to both parties to save any awkwardness , we paid what we were asked to pay by hotel owner but it was higher than we were told by hotel.com to pay by £27/ room ! I reiterate John is a nice fella and we didn't want to cause a problem as we would like to return again !
2017년 6월에 3박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

It is what it is
The Hotel is large and close to the beach. The rooms are a good size although they are in need of modernizing. The owner is a very friendly and interesting person and he doesn't intrude. Breakfast is a very organized affair, and by ordering it in advance it's swiftly prepared with no fuss.

8/10 - 좋아요

Flutur

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Was amazing thx

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 직원 및 서비스
Nice hotel - close to beach/pier
Hotel was a pleasant stay - staff were nice and welcoming and had respected our additional requests. Room was okay for us provided enough room for 2 adults and 2 small children and had a basic en-suite shower and w/c. TV wasn't working due to weak signal and room was a bit outdated/had paint smell. It did also get noisy in the night given the location. However for 1 night stay this was all very minor points for us the main thing was we all had a nights rest followed by a lovely full breakfast with a view of the sea. Overall - a good hotel for the odd night(s) stay and we left with a smile.

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
No towels was provided and kettle so we had to ask. There was no towel rail . Wi-fi reception was very poor . Not much hospitality and the welcome was cold.

6/10 - 괜찮아요

실제 이용하신 고객

별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
Shabby and overpriced-won't be staying here again and there's plenty of choice nearby.

2/10 - 너무 별로예요

Rajendra 님, Wembly, London

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Location fine but overall not satisfied
I'll not recommend to others. toilet is so narrow lite off and requested to fix it, someone came but couldn't. Spent overnight without proper light. Breakfast okey but have to stick on their time 08:30.

10/10 - 훌륭해요

Usman 님, Sutton

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Altavia hotel stay with young family
I was planning to go to the Isle of Wight on holiday with my wife and two kids and the cheapest deal I could find was for the altavia hotel. But when I checked the reviews out apart from one very good one the others were very bad. I decided to take the plunge and booked anyways, and I did not regret it. I spoke to the owner, John, to book a ferry at first. He sounded very nice and got me a good discount. On arrival I was amazed at the location of the hotel as it was a few minutes walk from the beach and in the sandown town centre. John is an amazingly nice guy. When I got to the hotel quite a few rooms were empty, he showed me all of them and let me choose the one I liked. He did mention that breakfast was at 8am and he would knock at the door if we were not out by 9. Even though he never did that but this was very good for me as we got the kids to breakfast nice and early then had the whole day to enjoy instead of staying in bed till late.yes, the building is a little dated but it has recently been redone so all the old reviews about the state and condition are defunct in my opinion. If I went to Isle of Wight again, I would definitely book this hotel again. Me, the wife and our 5 and 1 year old loved our stay here. And as sandown is so close to many of the attractions in the island it was amazingly convenient.

8/10 - 좋아요

Shehr 님, London

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Enjoyed our stay

8/10 - 좋아요

Abid 님, Reading

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
our stay was fantastic we really enjoyed.
John is really caring and helpful, our stay was fantastic we really enjoyed.

6/10 - 괜찮아요

chema 님, zaragoza

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Hotel familiar y curioso. Fawlty Towers
Hotel pequeño y familiar con un dueño peculiar muy Fawlty Towers (nos amenazo con tirar el desayuno si no estábamos en el comedor antes de las 8:30), pero que luego resulto ser muy simpático y nos trato muy bien. Bien situado y barato

4/10 - 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Hotel dated

2/10 - 너무 별로예요

raj 님, england

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
rubbish hotel to the beach
no hot water, the toilet doesnt flush when we went to the owner he said he will get someone then we waited 2 hours and then we went and asked him and he got annoyed and angry and was about to hit me we then got the police and then he said we didnt pay and lied and we got kicked out but we spoke to expedia and got our money back amd never go there.

2/10 - 너무 별로예요

Ian 님, uk

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Rooms in need of updating Expedia not informed hotel of are arrival

8/10 - 좋아요

Robert 님, London

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
nice hotel
The hotel was good, close to the beach and the staff was very friendly. A good hotel for a family. My son enjoyed stay at the hotel.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함

6/10 - 괜찮아요

Alf 님, Uppsala

별로예요: 직원 및 서비스
Isle of Wight off season - inte så intressant
Som ett uppehåll på en bilsemester är hotellet acceptabelt

6/10 - 괜찮아요

sina

좋아요: 직원 및 서비스
별로예요: 청결 상태
The host was very friendly and helpful but the hotel needs maintenance.

2/10 - 너무 별로예요

Sarah 님, Cornwall

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
AVOID
Absolutey shocking hotel, arrived having booked a family room to be told one wasn't available. We were offered two separate rooms with the hotel owner (a strange character, scary). Unfortunately everywhere else was booked and being 9pm we had to stay although we had to sleep on the floor as there was no way I was going to sleep in a different room to my children. Also very dated, not very well finished and less than average breakfast, could not wait to leave thankfully it was just for 1 night.AVOID at all cost.

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태
Does the job of a bed and early breakfast
V pleasant. Breakfast only served at 830 which got us out of bed at least...

6/10 - 괜찮아요

Dipansu 님, London

별로예요: 객실의 편안함
a day at sandown
Very old hotel. However staff were good

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Close to beach, nice friendly staff. In need of decorating, bedding wasn't clean, no soap and no coffee.

6/10 - 괜찮아요

Tracy 님, Surrey

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Dated hotel but lovely staff
I recently stayed with my partner and 2 children. On arrival I was met by a very friendly, welcoming and helpful man. He said there were 3 rooms available and offered me the choice of them which I thought was kind. The room was clean and comfortable and the only real problem we had with it was the bathroom. It was tiny. Barely room to turn around and certainly not big enough to get dressed or dried after having a shower. Now I say shower but I use this term in the loosest way possible. It was a trickle. The trickle went from being scalding hot to freezing cold. I was unable to allow my children to wash in it as they would have been burnt. I purchased wipes!! The breakfast was satisfactory with a choice of cereal and a cooked breakfast with as much tea and toast that you could want. The staff were the nicest thing about this hotel. Very warm and friendly. Unfortunately, we probably wouldn't stay again...

10/10 - 훌륭해요

Quentin 님, London

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
good hotel with great staff the owner is very kind
nice room, sea views, good garden, decent food and a very polite manager

8/10 - 좋아요

Jim 님, windsor

좋아요: 청결 상태, 직원 및 서비스
5.5/10
ideal for business wouldn't take my wife thou

8/10 - 좋아요

Tim 님, Leatherhead

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice hotel close to the beach and all amenities.
Very good location to the beach and high street and public transport.