2 개의 야외 수영장, 수영장 파라솔, 일광욕 의자

푼타 이슬리타, 오토그래프 컬렉션 여행 후기

4.5 out of 5
푼타 이슬리타, 오토그래프 컬렉션
Punta Islita, Islita, Bejuco, Guanacaste

이용 후기

9.4

최고예요

평점 10 - 훌륭해요. 140개 이용 후기 중 105개" "
평점 8 - 좋아요. 140개 이용 후기 중 28개" "
평점 6 - 괜찮아요. 140개 이용 후기 중 3개" "
평점 4 - 별로예요. 140개 이용 후기 중 2개" "
평점 2 - 너무 별로예요. 140개 이용 후기 중 2개" "

9.6/10

청결 상태

9.6/10

직원 및 서비스

9.0/10

편의 시설/서비스

9.4/10

숙박 시설 상태 및 시설

9.4/10

친환경

이용 후기

10/10 - 훌륭해요

Abel Ascension

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Beautiful Place, friendly staff, clean rooms place needs small updates in rooms
2024년 1월에 5박 숙박함

8/10 - 좋아요

Lorna

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 6박 숙박함

8/10 - 좋아요

Kenneth

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent location, very friendly staff, phenomenal access to endless and varied activities on, slightly off or very near the property… beachside spa like you’ve never seen, macaws everywhere, monkeys, sea turtles, ziplines and incredible sunsets. Staff is extremely friendly but sometimes very slow. Food is either a hit or way off. Several dishes soaked in soy sauce. Lamb chops excellent one night then tiny and overcooked a few nights later. The villa needed some basic upkeep… hot water m, toilet, electric, sliders… like it hasn’t been used in months. The grounds are well kept and teeming with the parrots, monkeys and other beautiful wildlife. Be absolutely sure to book a massage at Equillibrium Spa on the beach. Heaven !
2023년 12월에 6박 숙박함

10/10 - 훌륭해요

Ilse 님, San Jose

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 2박 숙박함

10/10 - 훌륭해요

David

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Lovely place but not really a beach resort
Food was so good I'd return just for that. Room was missing anything other than the bed to sit on, and no desk space or place for computer--not optional these days. It's the best place I know of to see the magnificent red macaws. It has a beach but it's not really swimmable. There are two pools but they are both quite shallow--not suitable for lap swimming.
2023년 10월에 2박 숙박함

8/10 - 좋아요

Thomas

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
View was fantastic. Employees were attentive. Resort had lots of stairs to get to room. Room had cold AC but eating area was outdoors and very humid. Hotel offered lots of tours, activities and spa options. I would stay again.
2023년 10월에 2박 숙박함

10/10 - 훌륭해요

Robert

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
A truly beautiful and relaxing stay in Costa Rica. Views and property are incredible. The hotel is set up very privately and very relaxing. The beach is great for swimming and the staff were outstanding.
2023년 3월에 6박 숙박함

2/10 - 너무 별로예요

Kasey

2023년 3월에 3박 숙박함

10/10 - 훌륭해요

Amy

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We really loved this property! It was a journey to get to on a very long bumpy dirt road but worth it. The room was great with a small jacuzzi overlooking the ocean. We enjoyed the pool and pool bar, had a nice dinner at sunset and the beach club area was a big bonus. We were only here one night, but I would def stay here again.
2023년 2월에 1박 숙박함
답변 제공: Arianna Obando 님, 2023년 3월 8일
Thank you very much Amy! We really appreciate your review, hoping have you back soon. Best,

8/10 - 좋아요

Sesley

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The resort is very nice and relaxing. Amazing view. The food was a 5/10, the restaurant and bar by the beach was so much better than the restaurant and bar by the main entrance. They offer free and paid for activities to guest through the resort but the staff didn’t give good descriptions on those activities, the activities we chose (Horseback riding, kayaking, zip lining) all of which cost were very boring and they don’t tell you the cancellation policy before they commit you which should be required. Over all it was a 6/10 .
2023년 1월에 3박 숙박함
답변 제공: Arianna 님, 2023년 1월 25일
Thank you so much for being with us! Apologies for the bad experience you had. Our only goal is create memorable stays.

10/10 - 훌륭해요

Elizabeth

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2022년 4월에 2박 숙박함

8/10 - 좋아요

Geneviève

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 3월에 1박 숙박함
답변 제공: Marvin Seas | Guest Service Manager 님, 2022년 4월 3일
Dear Geneviève , Thank you for selecting Hotel Punta Islita as your holiday’s destination and for taking the time to share your thoughts regarding your wonderful experience with us. We appreciate you bringing it to our attention and will share your message appropriately within the organization. We are thrilled to continue to provide the experience that you deserve and look forward to seeing you back in the future. Warm regards,

10/10 - 훌륭해요

Oliver

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Extraordinarily nice location, beautiful hotel, small villa style, amazing views, best food and very friendly staff. Very quiet, many activities offered at the hotel location, such as nature hikes, zip lining, with very knowledgeable guides. We had a wonderful time relaxing at the pool or the private hotel beach and especially enjoyed peaceful atmosphere in a very private setting.
2022년 2월에 5박 숙박함
답변 제공: Marvin Seas | Guest Service Manager 님, 2022년 3월 7일
Dear Oliver, Thank you for selecting Hotel Punta Islita as your holiday’s destination and for taking the time to share your thoughts regarding your wonderful experience with us. We appreciate you bringing it to our attention and will share your message appropriately within the organization. We are thrilled to continue to provide the experience that you deserve and look forward to seeing you back in the future. Warm regards,

10/10 - 훌륭해요

Lori 님, Bristow

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
If you've ever wondered what paradise is like, this is it! Aside from the absolutely stunning scenery, the staff is absolutely AMAZING! EVERYONE is willing to help out at all times - if they see you waiting for the shuttle and it hasn't come in a few minutes, they will call it for you - regardless of whether they are on the cleaning staff, a manager, or a bartender. I have only two "complaints" which are completely #FirstWorldProblems - 1) the minimal shower water pressure and 2) the spotty / inconsistent WIFI coverage at the villas - which could be a good thing if your goal is total relaxation. You're so close to nature here - from being awakened by the howler monkey, going to sleep listening to the ocean swell, and singing with the birds midday. temperatures are not so hot, but very humid. I can't rave enough about this property - a best kept secret! But don't take my word for it...check it out for yourself.
2022년 1월에 6박 숙박함
답변 제공: Marvin Seas | Guest Service Manager 님, 2022년 1월 31일
Dear Lori, Thank you for selecting Hotel Punta Islita as your holiday’s destination and for taking the time to share your thoughts regarding your wonderful experience with us. We appreciate you bringing it to our attention and will share your message appropriately within the organization. We are thrilled to continue to provide the experience that you deserve and look forward to seeing you back in the future. Thanks as well for the tip on the water pressure, we will take action. Warm regards,

4/10 - 별로예요

Phoebe

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The property is like an average 3* hotel. It’s such a disappointment compared to the other hotel el mangrove which is wonderful and completely spot on. The pool and beach are amazing. The views are also cool. The rooms are dated, dirty and in need of a makeover - more like 2* rooms. The tiles have grime and are gross. We had so many dead spiders and flies dotted around our room. The staff are either awesome or not bothered. We experienced either very helpful people, or 30 minute waits for a drink. The drivers were really lovely. The amenities are shocking. The shuttle bus is irregular and just shoddy - ripped seats and just dirty. The gym is a whole new level of awful - the machines are dangerous and just in super bad condition. The reception isn’t very helpful either. Really recommend skipping this hotel and going to el mangroove instead.
2021년 12월에 3박 숙박함
답변 제공: Marvin Seas | Guest Service Manager 님, 2022년 1월 31일
Dear Phoebe, We recognize your time is valuable and appreciate the feedback you have provided on the Guest Satisfaction Survey. Maintaining a clean atmosphere within our guest rooms and common areas is always a key priority, especially during these unprecedented times. On behalf of the entire team at the Punta Islita, Autograph Collection, I sincerely apologize for falling short of not only meeting your expectations, but ours as well. Rest assured, the feedback provided will be shared with the appropriate hotel team to ensure we consistently deliver upon guest expectations. As a valued Expedia customer, we appreciate you taking the time to share your feedback. We also recognize these are unusual times and we thank you for choosing to stay with us. Sincerely,

10/10 - 훌륭해요

Peter

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2021년 12월에 1박 숙박함

8/10 - 좋아요

dale

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Property is beautiful and staff is great. Location is remote and best to drive an SUV with 4 wheel drive to get to property...we didn't and had a flat tire and trouble getting up several hills on the dirt gravel roads required to traverse to get to the property. Beach and surf are awesome. Beach cabanas are great. Had a few glitches with the jacuzzi leaking so worked intermittently. Biggest issues were the restaurant menus. Too much "Asian Fusion?" in everything....Ended up going to local restaurants for local food....rice, beans, fish, steak etc
2021년 11월에 6박 숙박함
답변 제공: Marvin Seas | Guest Service Manager 님, 2021년 11월 29일
Thank you very much for your valuable feedback. We will certainly share it within our organization to make sure your next stay with us, is the one you expect and deserve. Warm regards and happy holidays.

2/10 - 너무 별로예요

Edwin

2021년 9월에 3박 숙박함

8/10 - 좋아요

Bradley Allen

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The property is a little tough to get to but once you’re there the views are amazing! The beach that is closest to the resort is a little rocky but still a nice place to go and lounge at!
2021년 10월에 4박 숙박함
답변 제공: Marvin Seas | Guest Service Manager 님, 2021년 10월 18일
Dear Bradley, Thank you for selecting Hotel Punta Islita as your holiday’s destination and for taking the time to share your thoughts regarding your experience with us. We appreciate you bringing our acces to the property to our attention. We will certainly share your message appropriately within the organization. We are thrilled to continue to provide the experience that you deserve and look forward to seeing you back in the future. Warm regards,

10/10 - 훌륭해요

실제 이용하신 고객

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Es súper lindo, nos fue muy bien. Es un lugar espectacular.
2021년 8월에 2박 숙박함
답변 제공: Marvin Seas | Guest Service Manager 님, 2021년 8월 21일
Estimado huésped, Muchas gracias por seleccionar Hotel Punta Islita como su destino de descanso y por tomar el tiempo para compartir sus pensamientos con respecto a su maravillosa experiencia con nosotros. Estamos muy agradecidos de permitirnos saber acerca de ello y ciertamente compartiremos su mensaje con la organización. Estamos muy emocionados de continuar proveyendo la experiencia que usted merece y esperamos verle de vuelta en el futuro. Calurosos saludos.

10/10 - 훌륭해요

Jacob

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2021년 7월에 3박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Un lugar espectacular, con una vista formidable… habitaciones magníficas!
2021년 7월에 1박 숙박함
답변 제공: Marvin Seas | Guest Service Manager 님, 2021년 8월 21일
Estimado huésped, Muchas gracias por seleccionar Hotel Punta Islita como su destino de descanso y por tomar el tiempo para compartir sus pensamientos con respecto a su maravillosa experiencia con nosotros. Estamos muy agradecidos de permitirnos saber acerca de ello y ciertamente compartiremos su mensaje con la organización. Estamos muy emocionados de continuar proveyendo la experiencia que usted merece y esperamos verle de vuelta en el futuro. Calurosos saludos.

10/10 - 훌륭해요

Jorge

2021년 7월에 2박 숙박함
답변 제공: Marvin Seas | Guest Service Manager 님, 2021년 8월 21일
Estimado Jorge, Muchas gracias por seleccionar Hotel Punta Islita como su destino de descanso y por tomar el tiempo para compartir sus pensamientos con respecto a su maravillosa experiencia con nosotros. Estamos muy agradecidos de permitirnos saber acerca de ello y ciertamente compartiremos su mensaje con la organización. Estamos muy emocionados de continuar proveyendo la experiencia que usted merece y esperamos verle de vuelta en el futuro. Calurosos saludos.

8/10 - 좋아요

Peter

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Superb location, food and service. Update please!
The plusses: great chef with creative menu, overal excellent food. Staff was very welcoming and mostly super friendly. The location is breathtaking and extraordinary. Although not adults-only, it is quiet and calm. Why that is important? Because the bird life is abundant! The minuses: the rooms need to be updated and modernized. Bathroom was not at all to standard. You pay literally for everything, starting with breakfast and bottled water! Being a Marriott gold member did not come with any benefits, apart from 25% extra points. In short a fabulous hotel with flaws that need to be taken care off. Value for money, is not so good now but could definitely improve, not by lowering the price but by fixing the issues mentioned.
2021년 7월에 5박 숙박함
답변 제공: Dear Guest 님, 2021년 7월 12일
Thanks for your feedback, your oppinion help us to improve to be better everyday.

10/10 - 훌륭해요

실제 이용하신 고객

2021년 6월에 1박 숙박함
답변 제공: Dear Guest 님, 2021년 7월 4일
Thanks for your feedback, your opinion is so important for us.

10/10 - 훌륭해요

TIMOTHY

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Pura Vida Dream
One of the most beautiful and dramatic beach settings in Costa Rica. Excellent accommodations in a secluded tropical paradise with outstanding food and service - many thanks to Jose “Joe” and Felipe in the restaurant and beach bar. It’s really an experience not to be missed.
2021년 6월에 3박 숙박함
답변 제공: HPI 님, 2021년 6월 14일
Dear Timothy Thank you for your comments, we hope we can welcome you back in the future

6/10 - 괜찮아요

Rudolf

가족 여행
좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Schöne Lage aber heruntergewirtschaftete Gebäude
War sicher einmal eine schöne Sache, ist mittlerweile aber heruntergekommen. Türen, die nicht richtig schließen, Gebäude, denen man das Alter deutlich ansieht etc.
2021년 4월에 4박 숙박함
답변 제공: Dear, Schöne, 님, 2021년 6월 2일
Thanks for your Feedback, We´re gonna check about your information to improve in the future.

10/10 - 훌륭해요

geneviève

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2020년 3월에 1박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2020년 2월에 2박 숙박함

10/10 - 훌륭해요

Katherine 님, New Hampshire

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Wonderful stay in Punta Islita! Sad to leave the beautiful property.
2020년 2월에 5박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

연인과의 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
Beautiful beach. Very laid-back casual atmosphere. Some of the staff are not very courteous.
2020년 2월에 4박 숙박함

10/10 - 훌륭해요

Lee

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Three days in Pura Vida
Fabulous property. At the end of a 10 km dirt road. Galway there you’ll wonder if it’s worth it. But it is We had large 2 bed villa. Lovely and private. Staff ver professional and friendly. Lots of activities included without extra charge. Food excellent. Lovely beach club All around good value
2019년 12월에 3박 숙박함
답변 제공: Guest Relations 님, 2019년 12월 16일
Pura Vida greetings Lee! Thanks for joining us in this magical, secluded destination of pure adventure and authentic culture. It was a pleasure to be your hosts!

10/10 - 훌륭해요

patrick

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
An exceptionnal hotel on top of a scenic bay
Fantastically situated on the hights of a scenic bay, this 5 star hotel is one of the best in Costa Rica. This was our third stay. The restaurant serves high quality meals. Even on the beach, the meals served are rcceptionnal. There are many interesting activities organized by the staff. Many beautifull birds and facinating animals.
2019년 11월에 2박 숙박함
답변 제공: Maria 님, 2019년 11월 15일
Gracias Patrick! It is quite a pleasure to be your special Costa Rica destination. Thanks for continuing to forge special bonds with this little corner of Guanacaste!

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great Vacation!
We spent 10 days here in October 2019 and really enjoyed our stay. We traveled with our 3 children (8,5,1.5 years) and stayed in a lovely Casita ("Cedros"). Our unit came with a golf cart which my kids LOVED. It was great for getting around the resort and to Coco's Beach Club because it was definitely too far to walk with kids. The included activities were great for ages 5+: my kids ziplined 4x (on site at resort) and also rode horses on the beach. Louis and Ronald were both knowledgeable and personable and my kids loved getting to see them multiple times for different activities during our stay. Since we went during the rainy season, the resort was very uncrowded which meant we could easily get into all activities we wanted. Louis took us to see turtles laying eggs at night which we also really enjoyed (add on activity). The resort itself is very beautiful and well maintained. Our 3 bed unit was spacious and clean and had a lovely pool. The animals and vegetation all around are stunning - Macaws, howler monkeys, iguanas, deer, coatis and all sorts of tropical plants. The beach here is rocky but very uncrowded and naturally beautiful with waterfalls and lots to explore. The location is quite remote with a small grocery in town. We rented a car part way through so we could go explore Samara and another nearby beach to see hatching turtles. All in all, we really enjoyed our time at Punta Islita. I would highly recommend it to others looking for a family friendly resort.
2019년 10월에 10박 숙박함
답변 제공: MJBar 님, 2019년 11월 6일
Thanks so much for taking the time to write such a thoughtful review! It was a pleasure to share Costa Rica's amazing wildlife, soothing hospitality, and unforgettable charm. We look forward to your next family vacation!

10/10 - 훌륭해요

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좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2019년 11월에 3박 숙박함
답변 제공: MJBar 님, 2019년 11월 6일
Thanks!

10/10 - 훌륭해요

Diana

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Awesome , exceedingly highly recommended
Awesome, exceedingly special place to relax , unwind and observe so much nature in this unspoilt super friendly, safe, environment. This hotel is superb. All the staff give warm welcoming assistance in a none invasive way, so wonderful. Extremely clean and very, very comfortable. Website photos do show the true beauty. Small touches add to this experience with local craft works displayed and incorporated into all the room. Thanks to the whole ream for our unforgettable holiday
2019년 8월에 3박 숙박함
답변 제공: Maria 님, 2019년 9월 24일
Please receive our most enthusiastic, heartfelt "You are Welcome!"

10/10 - 훌륭해요

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아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Amazing hotel. Everything about our stay was incredible.
2019년 3월에 4박 숙박함
답변 제공: OutreachManager 님, 2019년 4월 16일
Thanks!

10/10 - 훌륭해요

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좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2019년 3월에 5박 숙박함

8/10 - 좋아요

Brian

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Family Holiday
Location, views and wildlife were fantastic. We received an “upgrade” from 2 separate toons to a lodge with 2 rooms. Unfortunately the upgrade was remote and at the bottom on a very steep climb away from the restaurant meaning that a transfer was required every time you wanted to go to the main restaurant or reception.
2019년 1월에 3박 숙박함
답변 제공: Outreach Manager 님, 2019년 1월 21일
Greetings! It was a pleasure to be your hosts. We regret that the Private Villa with plunge pool that we upgraded you to was not as close to the main restaurant. Thrilled to learn that you fully enjoyed our property's location, views, and bio-intensity :)

8/10 - 좋아요

nicole

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Enjoyed our stay.
The hotel was nice and very well set up for families or people that are looking to go for a week and have a lot of activities included at no cost (ziplining, golf, monkey walks, horse back riding) without having to rent a car or find outside companies. We didn't do any of the activities but ventured off the beaten path a bit. No one else in the hotel seemed to be doing this... or have a rental car. The beach and both pools are lovely. It is pretty secluded. The "town" consits of about 3 buildings. There is a tapas place right up the road, the guy who runs it's name is Miguel. This is an absolute must!! They're beach club resturant has nice options as well. Enjoy your trip!
2018년 12월에 2박 숙박함
답변 제공: Outreach Manager 님, 2018년 12월 28일
It was a pleasure to be your hosts! Thanks for taking the time to explore our surroundings. Costa Rica is a safe and welcoming destination with much to offer in terms of friendship, culture, and peace.

10/10 - 훌륭해요

Diana

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Punta Islita is Heaven
So relaxing. Anything we requested was received within no time at all. Would definitely recommend. Beautiful surroundings. Moderately priced food which tasted very good.
2018년 11월에 6박 숙박함
답변 제공: Outreach Manager 님, 2018년 12월 28일
We were delighted to welcome you to this heavenly corner of Costa Rica. :) Happy 2019!

8/10 - 좋아요

Amaya 님, Los Angeles, CA

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Hotel Punta Islita is somehow overpriced located next to the beach and surrounded by mountains.
2018년 8월에 3박 숙박함
답변 제공: Maria 님, 2018년 9월 11일
Hi! We are always eager to hear suggestions from our guests. Please let us know how the experience could have been improved. :)

8/10 - 좋아요

Amaya 님, Los Angeles, CA

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice hotel next to the beach and surrounded by mountains.
2018년 8월에 5박 숙박함
답변 제공: Maria 님, 2018년 9월 11일
Thanks!

10/10 - 훌륭해요

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좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2018년 8월에 2박 숙박함
답변 제공: Maria 님, 2018년 9월 14일
:)

8/10 - 좋아요

Dayan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2018년 7월에 5박 숙박함
답변 제공: Maria 님, 2018년 9월 14일
Please don't hesitate to reach out with suggestions!

10/10 - 훌륭해요

Helen

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Paradise!
The resort was first-rate in every way. The staff were charming and very accommodating, the facilities are immaculately maintained, and the setting exquisite. A special treat: the hotel offers activities that are free to guests: bird-watching hikes, money hikes, sunset hikes, horseback-riding, cooking and art classes, and zip-lining. Fun for all ages!
답변 제공: Outreach Manager 님, 2018년 4월 30일
Thanks so much for taking the time to review. We love to share Costa Rica's authentic culture and eco-adventures. That is why we include so many complimentary activities. Warmest regards!

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Sehr schöne Anlage, Ausblick phantastisch, tolles Service, alles sehr auf amerikanische Gäaste ausgelegt
2018년 2월에 3박 숙박함
답변 제공: El Silencio Lodge & Spa 님, 2018년 3월 8일
Es war eine Freude, Gastgeber zu sein. Bitte zögern Sie nicht, mit Vorschlägen oder Kommentaren zu erreichen.

10/10 - 훌륭해요

ken 님, NYC

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great property difficult access.
Great variety of rooms...try to see a few before deciding.... Beach club excellent.. Head waiter Antonio useful ally....
2018년 1월에 2박 숙박함
답변 제공: MJB 님, 2018년 1월 22일
Thanks so much!

10/10 - 훌륭해요

Lorena

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Un lugar incríble!
2017년 12월에 4박 숙박함
답변 제공: MJB 님, 2018년 1월 23일
Muchas gracias!

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Best place I have ever stayed!
This place is beyond words. Not only did we enjoy our stay, but since the activities are included you meet so many people that you end up seeing all over! The staff was willing to do anything we asked for. The only trouble we ran into was that by the end of our trip they were completely out of Cabernet Sav. Which was bearable ;)
2017년 12월에 5박 숙박함
답변 제공: MJB 님, 2018년 1월 22일
It was great to be your hosts! Apologies for running out of your favorite wine. But we will make it up to you upon return. :)