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아크군 이스탄불 호텔 여행 후기

5 out of 5
아크군 이스탄불 호텔
Adnan Menderes Bulv., Istanbul, Istanbul

이용 후기

6.8
평점 10 - 훌륭해요. 90개 이용 후기 중 23개" "
평점 8 - 좋아요. 90개 이용 후기 중 24개" "
평점 6 - 괜찮아요. 90개 이용 후기 중 20개" "
평점 4 - 별로예요. 90개 이용 후기 중 8개" "
평점 2 - 너무 별로예요. 90개 이용 후기 중 15개" "

7.2/10

청결 상태

6.8/10

직원 및 서비스

8.0/10

편의 시설/서비스

7.0/10

숙박 시설 상태 및 시설

7.2/10

친환경

이용 후기

10/10 - 훌륭해요

Zain

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff was very friendly.
2024년 3월에 3박 숙박함
답변 제공: Ebru BAYKARA SALES&MARKETING SUPERVISOR 님, 2024년 3월 8일
Dear Zain,Greetings from Akgun Istanbul Hotel.First of all, thank you for your choosing Akgün Istanbul Hotel.We are very happy to hear that you are pleased with your stay. We do hope, you will allow us the opportunity to be of service to you again in the future.Best Regards

10/10 - 훌륭해요

Mohammed Hassan

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
THE RECEPITION STAFF ARE VERY FRENDLY AND HELPFULAND DO THIER BEST TO HELP THE GUEST SPECILLY I WISH TO THANK MR.SARDAR AND MR. KAMEL AND ALSO THE RESTURANT STAFF
2024년 1월에 3박 숙박함
답변 제공: Ebru BAYKARA SALES&MARKETING SUPERVISOR 님, 2024년 2월 20일
Dear Mohammed Hassan,Greetings from Akgun Istanbul Hotel.First of all, thank you for your choosing Akgün Istanbul Hotel.We are very happy to hear that you are pleased with your stay. We do hope, you will allow us the opportunity to be of service to you again in the future.Best Regards

10/10 - 훌륭해요

Mohammed Hassan

2023년 12월에 1박 숙박함
답변 제공: Ebru BAYKARA SALES&MARKETING SUPERVISOR 님, 2024년 2월 20일
Dear Mohammed Hassan,Greetings from Akgun Istanbul Hotel.First of all, thank you for your choosing Akgün Istanbul Hotel.We are very happy to hear that you are pleased with your stay. We do hope, you will allow us the opportunity to be of service to you again in the future.Best Regards

6/10 - 괜찮아요

실제 이용하신 고객

출장 여행
좋아요: 객실의 편안함
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 9월에 7박 숙박함

6/10 - 괜찮아요

MOHMAD

연인과의 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
Staff spoke little English, so difficult to communicate except concierge who was v helpful Also only supplied2 x 330mls of water said extra bottles chargeable, although booked triple room
2023년 6월에 4박 숙박함
답변 제공: Özkan Yaşar Reservation Clerk 님, 2023년 6월 20일
Dear MohmadGreetings from Akgun Istanbul Hotel.First of all, thank you for your choosing Akgün Istanbul Hotel.We have received your complaints and informed our departments.We'll search and do our best. We value all your feedbacks as they guide us, motivate greatly and help us to provide better services. We do hope, you will allow us the opportunity to be of service to you again in the future. Best Regards

2/10 - 너무 별로예요

Cagatay

2023년 4월에 1박 숙박함

4/10 - 별로예요

zafer 님, la

연인과의 여행, 출장 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The hotel super old, rooms are super small, not correct shown detail. Shower water and bathroom sink not running properly, tv is smal as laptop, view is suck, they have a starbucks at the bar but dont even try(they dont even know whats half and half creamer) first and last stay, waisted,
답변 제공: Ayşe Göksu Revenue & Online Executive 님, 2023년 1월 17일
Dear Mr. ZAFER , First of all, I would like to thank you for preferring Akgün Istanbul Hotel. We have received your complaints and informed to our departments to search it. We'll do our best to solve it. We value all your feedbacks as they guide us, motivate greatly and help us to provide better services. We would love to welcome you again in your next trip and we desire you to experience the best at our hotel. Best regards Ayşe Göksu Revenue & Online Executive

2/10 - 너무 별로예요

rim

단체 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was a terrible experience at Akgun Hotel. There is much bad to write about this hotel. Front Office quality related to service and solutions: - They don't speak English. - They have poor eye contact and show extremely little service. While I am talking to them, they are working and do not make eye contact. - They lack honesty. (They said the boss wasn't at work and after a while he was at work) - When I call the Front Office and ask them for a service, they take an extremely long time to perform the service. Housekeeping quality: - They only speak Turkish. Impossible to understand each other. - Every single day I have to repeat my needs in the room. It is extremely bad. - They don't wear gloves when they clean the room. I noticed that they use their hands in the toilet, the garbage and the beds without washing their hands. This is extremely disgusting and transfers a lot of bacteria onto the beds after washing the toilet, for example. I told them to wear gloves. But the worst thing is that they forget it the next day. Then every single day I had to repeat myself and teach them how to wash the room properly. - and much more. Room quality: - Poor air quality. - A lot of dust in the room. - Found dark spots on the walls. - There were yellow and red stains on the duvet. It looked like dried blood and the like that had dried before. - The hair dryer switch was broken. - There were white stains on the sofa. - There were some places on the duvet cover that were torn.
답변 제공: Ayşe Göksu Revenue & Online Executive 님, 2022년 12월 16일
Dear Rim , First of all, I would like to thank you for preferring Akgün Istanbul Hotel. We have received your complaints and informed to our departments to search it. We'll do our best to solve it. We value all your feedbacks as they guide us, motivate greatly and help us to provide better services. We would love to welcome you again in your next trip and we desire you to experience the best at our hotel. Best regards Ayşe Göksu Revenue & Online Executive

2/10 - 너무 별로예요

Mohamed

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
One of the worst hotels we ever used. We had a very bad stay and terrible nights in this look-alike hotel. This is a scam hotel never 5 stars at all. We are a belgian couple and never in our hundreds of trips had such a thing. The rooms are very dirty, noisy, very old with broken window and broken bed. Torn paper paint and humidity on the walls. plus, bed sheets, towels and pillows have stains and dirty. some times even burnt. We changed room during the 6 night-stay. But nothing changed. We got sick of allergy because of dust and dirt. Add to that the staff in the reception are very arogant and are not helpful. Everyone in the bulding want to be tipped if you pass by them. Even the entrance of the hotel is so smelly. Escape from this place
2022년 11월에 6박 숙박함
답변 제공: Ayşe Göksu Revenue & Online Executive 님, 2022년 11월 25일
Dear Mr. Mohamed, First of all, I would like to thank you for preferring Akgün Istanbul Hotel. We have received your complaints and informed to our departments to search it. We'll do our best to solve it. We value all your feedbacks as they guide us, motivate greatly and help us to provide better services. We would love to welcome you again in your next trip and we desire you to experience the best at our hotel. Best regards Ayşe Göksu Revenue & Online Executive

10/10 - 훌륭해요

Paul

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It's in an easy to access location giving you the opportunity to explore Istanbul fully
2022년 8월에 2박 숙박함
답변 제공: Ayşe Göksu Revenue & Online Executive 님, 2022년 9월 21일
Dear Paul ,First of all, thank you for your choosing Akgün Istanbul Hotel.We are very happy to hear that you are pleased with your stay. We do hope, you will allow us the opportunity to be of service to you again in the future. Best Regards

10/10 - 훌륭해요

Huda 님, Garden Grove

2022년 8월에 5박 숙박함

10/10 - 훌륭해요

Afshin

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2022년 7월에 9박 숙박함

2/10 - 너무 별로예요

Yasmeen

아이를 동반한 가족 여행, 가족 여행
좋아요: 편의 시설/서비스
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
overall bad experience. not sure if it was busy status or inefficiency. ac wasnt working rooms were not ready prior to check in no towels house keeping doesnt pick up call resturant took 1 and half hours to bring french fries and pizza
2022년 7월에 1박 숙박함
답변 제공: Ayşe Göksu Revenue & Online Executive 님, 2022년 8월 20일
Dear Ms. YASMEEN , First of all, I would like to thank you for preferring Akgün Istanbul Hotel. We have received your complaints and informed to our departments to search it. We'll do our best to solve it. We value all your feedbacks as they guide us, motivate greatly and help us to provide better services. We would love to welcome you again in your next trip and we desire you to experience the best at our hotel. Best regards Ayşe Göksu Revenue & Online Executive

8/10 - 좋아요

Mahir Ablhd

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2022년 7월에 8박 숙박함

8/10 - 좋아요

Nora

가족 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Underbara personal och mycket bra service . Badrummet är inte så fräsch, fuktig
2022년 7월에 7박 숙박함
답변 제공: Ayşe Göksu Revenue & Online Executive 님, 2022년 7월 21일
Dear Nora , First of all, thank you for your choosing Akgün Istanbul Hotel. We are very happy to hear that you are pleased with your stay. We do hope, you will allow us the opportunity to be of service to you again in the future. Best Regards Ayşe Göksu Revenue & Online Executive

10/10 - 훌륭해요

Ratib

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent ! TOP avec un personnel exceptionnelle avec beaucoup de bienveillance. MERCI !!!
2022년 6월에 6박 숙박함
답변 제공: Ayşe Göksu Revenue & Online Executive 님, 2022년 7월 21일
Dear Ratib, First of all, thank you for your choosing Akgün Istanbul Hotel. We are very happy to hear that you are pleased with your stay. We do hope, you will allow us the opportunity to be of service to you again in the future. Best Regards Ayşe Göksu Revenue & Online Executive

8/10 - 좋아요

Chantal

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Assez bruyant. Emplacement près d’une station de métro et arrêt de bus. Rien dans les alentours.
2022년 6월에 8박 숙박함
답변 제공: Ayşe Göksu Revenue & Online Executive 님, 2022년 6월 21일
Dear CHANTAL , First of all, thank you for your choosing Akgün Istanbul Hotel. We are very happy to hear that you are pleased with your stay. We do hope, you will allow us the opportunity to be of service to you again in the future. Best Regards Ayşe Göksu Revenue & Online Executive

10/10 - 훌륭해요

Natasja

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Het personeel van dit hotel maken het tot een weergaloos succes! Wat hebben wij genoten van de fantastische service. In het bijzonder willen wij Derya van de ontbijtzaal en Cellatin van de Rooftop bar bedanken voor hun goede service. Door deze lieve mensen willen wij zeker terugkomen naar het hotel. De ligging van het hotel is ook erg fijn, iets buiten de stadse drukte, maar toch centraal.
2022년 5월에 5박 숙박함
답변 제공: Ayşe Göksu Revenue & Online Executive 님, 2022년 6월 21일
Dear NATASJA, First of all, thank you for your choosing Akgün Istanbul Hotel. We are very happy to hear that you are pleased with your stay. We do hope, you will allow us the opportunity to be of service to you again in the future. Best Regards Ayşe Göksu Revenue & Online Executive

10/10 - 훌륭해요

Mohamed

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 12월에 4박 숙박함
답변 제공: Ayşe Göksu Revenue & Online Executive 님, 2021년 12월 21일
Dear Mr. MOHAMED, First of all, thank you for your choosing Akgün Istanbul Hotel. We are very happy to hear that you are pleased with your stay. We do hope, you will allow us the opportunity to be of service to you again in the future. Best Regards Ayşe Göksu Revenue & Online Executive

2/10 - 너무 별로예요

Hamzeh

출장 여행, 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
First he done to speak English second service is very bad third furniture in the room it’s very bad for restaurant in a breakfast service is very bad 5Everything in this hotel is very bad surely when I told you that Normal this Hotel Three star not five star everything is very bad thank you
2021년 11월에 11박 숙박함
답변 제공: Ayşe Göksu Revenue & Online Executive 님, 2021년 12월 21일
Dear Mr. HAMZEH , First of all, I would like to thank you for preferring Akgün Istanbul Hotel. We have received your complaints and informed to our departments to search it. We'll do our best to solve it. We value all your feedbacks as they guide us, motivate greatly and help us to provide better services. We would love to welcome you again in your next trip and we desire you to experience the best at our hotel. Best regards Ayşe Göksu Revenue & Online Executive

8/10 - 좋아요

SOMIA

2021년 11월에 2박 숙박함

8/10 - 좋아요

Abdalla

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 10월에 1박 숙박함
답변 제공: Ayşe Göksu Revenue & Online Executive 님, 2021년 11월 22일
Dear Kibouyia, First of all, thank you for your choosing Akgün Istanbul Hotel. We are very happy to hear that you are pleased with your stay. We do hope, you will allow us the opportunity to be of service to you again in the future. Best Regards Ayşe Göksu Revenue & Online Executive

10/10 - 훌륭해요

Kiboutia

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 10월에 4박 숙박함
답변 제공: Ayşe Göksu Revenue & Online Executive 님, 2021년 11월 22일
Dear Kibouyia, First of all, thank you for your choosing Akgün Istanbul Hotel. We are very happy to hear that you are pleased with your stay. We do hope, you will allow us the opportunity to be of service to you again in the future. Best Regards Ayşe Göksu Revenue & Online Executive

4/10 - 별로예요

Mhdwaseem

단체 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Bad experience
It was very bad experience, the service was very disappointing with everything. We stayed there six nights, the staff there didn't changed the bed covers and pillows, the didn't clean up the room even i called the reception and ask about send someone to clean. They did not change the towels on a daily basis.
2021년 7월에 6박 숙박함
답변 제공: Ayşe Göksu Revenue & Online Executive 님, 2021년 8월 20일
Dear Guest, First of all, I would like to thank you for preferring Akgün Istanbul Hotel. We have received your complaints and informed to our departments to search it. We'll do our best to solve it. We value all your feedbacks as they guide us, motivate greatly and help us to provide better services. We would love to welcome you again in your next trip and we desire you to experience the best at our hotel. Best regards

10/10 - 훌륭해요

Waliya

2021년 7월에 7박 숙박함

10/10 - 훌륭해요

Aneeq Ahmed

2021년 7월에 7박 숙박함

2/10 - 너무 별로예요

HUSSAIN

2021년 7월에 2박 숙박함

10/10 - 훌륭해요

M

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Very polite and efficient services. No hassle for me what so ever.
2020년 10월에 1박 숙박함
답변 제공: Ayşe Göksu 님, 2021년 3월 17일
Dear Guest, First of all, thank you for your choosing Akgün Istanbul Hotel. We are very happy to hear that you are pleased with your stay. We do hope, you will allow us the opportunity to be of service to you again in the future. Best Regards Ayşe Göksu Revenue & Online Executive

6/10 - 괜찮아요

실제 이용하신 고객

2020년 12월에 3박 숙박함
답변 제공: Ayşe Göksu 님, 2020년 12월 18일
Dear Guest, First of all, thank you for your choosing Akgün Istanbul Hotel. We are very happy to hear that you are pleased with your stay. We do hope, you will allow us the opportunity to be of service to you again in the future. Best Regards Ayşe Göksu Revenue & Online Executive

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2020년 10월에 1박 숙박함
답변 제공: Ayşe Göksu 님, 2020년 10월 16일
Dear Guest, First of all, thank you for your choosing Akgün Istanbul Hotel. We are very happy to hear that you are pleased with your stay. We do hope, you will allow us the opportunity to be of service to you again in the future. Best Regards Ayşe Göksu Revenue & Online Executive

2/10 - 너무 별로예요

Rafi 님, Iraq

단체 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very good stuff, and clean. But dont use the hotel taxi. They r scammers
2019년 9월에 4박 숙박함
답변 제공: Ayşe Göksu- Corporate Sales Executiive 님, 2020년 4월 17일
Dear Guest, First of all, I would like to thank you for preferring Akgün Istanbul Hotel. We have received your complaints and informed to our departments to search it. We'll do our best to solve it. We value all your feedbacks as they guide us, motivate greatly and help us to provide better services. We would love to welcome you again in your next trip and we desire you to experience the best at our hotel.

8/10 - 좋아요

실제 이용하신 고객

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
aus internet ist alles ok im Zimmer kein Empfang für so grosses hotel das im zimmer kein internet empfang var ist sehr Traurig sonst sehr schönes Hotel personal einfach spitze
2019년 4월에 3박 숙박함
답변 제공: Ayşe Göksu-Vertriebsmitarbeiter des Unternehmens 님, 2020년 4월 19일
Lieber Gast, Zunächst einmal vielen Dank, dass Sie sich für das Akgün Istanbul Hotel entschieden haben. Wir freuen uns sehr zu hören, dass Sie mit Ihrem Aufenthalt zufrieden sind. Wir hoffen, dass Sie uns die Möglichkeit geben, Ihnen in Zukunft wieder zu Diensten zu sein.

6/10 - 괜찮아요

HAYDER

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Nice
Like
2018년 11월에 1박 숙박함
답변 제공: Esra Koyuncu /Reservation Excutive 님, 2019년 1월 7일
Dear Mr.Hayder, First of all, thank you for your choosing Akgün Istanbul Hotel. We are very happy to hear that you are pleased with your stay. We hope, you will allow us the opportunity to be of service to you again in the future. Best Regards Esra Koyuncu Reservation Executive

8/10 - 좋아요

HAYDER

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice location
It's good
2018년 11월에 1박 숙박함
답변 제공: Esra KOYUNCU / Reservation Executive 님, 2018년 12월 27일
Dear Mr. Hayder, First of all, thank you for your choosing Akgün Istanbul Hotel. We are very happy to hear that you are pleased with your stay. We hope, you will allow us the opportunity to be of service to you again in the future. Best Regards Esra Koyuncu Reservation Executive

4/10 - 별로예요

sia

좋아요: 직원 및 서비스
별로예요: 청결 상태
Average 3 star hotel close to metro
The room was large with very poor night time and bathroom lighting. During the day, the room was light filled and pleasant. Unfortunarely the cleanliness of the room was terrible. It had not been properly cleaned for a very long time. The cheap rug under the bed was so disgusting, i was happy slippers were provided. In my week long stay, my bed sheets were only changed on the fifth day. The kettle had caked on milk which had obviously not been checked. My booking included breakfast which was pleasant with a good selection of food. The hotel was a few minutes walk from the Metro system which is on the airport line. By changing at yusufpasa or arkasay you can jump on the tram line into the historical centre. I only stayed here because they had an outdoor pool which i ended up hardly using. Having stayed in Istanbul many times before, better hotels certainly exist for the same price. The hotel was full and the staff were very friendly and helpful however due to the lack of cleanliness i would not stay here again.
2018년 7월에 7박 숙박함
답변 제공: Ayşe Göksu-Corporate Sales Executive 님, 2020년 4월 17일
Dear Guest, First of all, I would like to thank you for preferring Akgün Istanbul Hotel. We have received your complaints and informed to our departments to search it. We'll do our best to solve it. We value all your feedbacks as they guide us, motivate greatly and help us to provide better services. We would love to welcome you again in your next trip and we desire you to experience the best at our hotel.

6/10 - 괜찮아요

실제 이용하신 고객

Egal was man gefragt hat wurde nicht erlaubt
Also erstens war W Lan fast ohne Funktion, zweitens Schwimmbad konnte noch nicht benutzt werden,dann fragten wir nach einem Stuhl um im Schwimmbadbereich oder Terassenbereich zu Sonnen, wurde aber abgelehnt und viele ähnliche dinge, im Groben und ganzen haben ich und meine Freundin sich Arbeit gefühlt , wo der Cheff nicht erlaubt hat, somit waren wir eigentlich nicht zu Frieden.
2018년 4월에 5박 숙박함
답변 제공: Frau Ceylan Kayaoglu Reservation Executive 님, 2018년 5월 11일
Sehr geehrter Gast, zuerst möchte ich Ihnen danken, dass Sie das Akgün Istanbul Hotel bevorzugen. Wir haben Ihre Beschwerden erhalten und unsere Abteilungen darüber informiert. Wir werden unser Bestes tun, um es zu lösen. Wir schätzen all Ihre Rückmeldungen, die uns leiten, motivieren und uns helfen, bessere Dienstleistungen zu erbringen. Wir würden uns freuen, Sie wieder bei Ihrer nächsten Reise begrüßen zu dürfen und wünschen Ihnen, dass Sie das Beste in unserem Hotel erleben.

6/10 - 괜찮아요

Niels

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Affordable and almost luxury hotel
The hotel is centrally located just off the metro station and there is a nice city view from the rooms. The rooms are large and comfortable and the bathroom has a large selection of shampoo, lotions etc. The hotel reminds of hotels the 1960s in the West: golden colors, chandeliers and thick carpets. The breakfast buffet has a large selection of breads, cheeses, egg dishes, jams, etc. but many of the products seemed industrially made and were not freshly prepared, for example. croissants that were dry and cheeses that looked like they had already spent a morning in the buffet. A few criticisms are bedbugs in bed (I received about 20 bids) and few channels with English text or speech.
2018년 2월에 2박 숙박함
답변 제공: Ceylan Kayaoglu Reservation Executive 님, 2018년 3월 21일
Dear Mr.Salman, First of all, I would like to thank you for preferring Akgün Istanbul Hotel. We have received your complaints and informed to our departments to search it. We'll do our best to solve it. We value all your feedbacks as they guide us, motivate greatly and help us to provide better services. We would love to welcome you again in your next trip and we desire you to experience the best at our hotel.

4/10 - 별로예요

Tuba

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2017년 8월에 3박 숙박함
답변 제공: Ayşe Göksu-Corporate Sales Executive 님, 2020년 4월 17일
Dear Guest, First of all, thank you for your choosing Akgün Istanbul Hotel. We are very happy to hear that you are pleased with your stay. We do hope, you will allow us the opportunity to be of service to you again in the future.

10/10 - 훌륭해요

Soner

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
A place to stay in İstanbul
The hotel is walking distance to metro station. The rooms are new and big. The breakfast offers many varities to choose from. The staff is well educated and willing to help you the best they can.
답변 제공: Ayşe Göksu - Corporate Sales Executive 님, 2020년 4월 17일
Dear Guest, First of all, thank you for your choosing Akgün Istanbul Hotel. We are very happy to hear that you are pleased with your stay. We do hope, you will allow us the opportunity to be of service to you again in the future.

2/10 - 너무 별로예요

Suleyman 님, Født i konya bor i helsingør dk

좋아요: 청결 상태, 객실의 편안함
Utilfeds
Meget dorligt internet forbindelser jeg har haft et gest på besøg men må ikke være på verælset hvis gesten skulle være på verælse krever hotrlet 80 dk selvom der er et par minuter
답변 제공: YELDA 님, 2016년 7월 16일
Kære gæst, Først og fremmest tak for at vælge Akgün İstanbul Hotel. Vi er meget glade for at høre, at du er tilfreds med dit ophold. Vi håber, du vil give os mulighed for at være til tjeneste for dig igen i fremtiden.

8/10 - 좋아요

humble Tim 님, glasgow

좋아요: 청결 상태, 직원 및 서비스
Hotel with great breakfast
The heating system was on and we visited in April. It was too warm. We complained many times, but they said air conditioning would not be turned on yet. They said open the window. Hotel is situated on main dual carriageway so it was very noisy even at night. Pool was out of order. This made our trip to Istanbul a bit of a disappointment because we did not get the comfort and rest we needed to enjoy our excursions. The breakfast was terrific.
답변 제공: Yelda Çelik 님, 2016년 4월 19일
DearGuest, First of all, thank you for choosing Akgün İstanbul Hotel. We are very happy to hear that you are pleased with your stay. We do hope, you will allow us the opportunity to be of service to you again in the future.

8/10 - 좋아요

Tony Chi Ming 님, 香港

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
交通方便
답변 제공: YELDA 님, 2016년 4월 16일
尊敬的客戶，首先，感謝您選擇的Akgun伊斯坦布爾酒店。我們很高興地知道，你滿意你的服務。我們希望，這將讓我們有機會在未來再次為您服務。

10/10 - 훌륭해요

Mahde 님, Sweden

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good Hotel
The staff was real good, and really nice. Elif was the best and agile receptionist. Eyup was also real good staff.
답변 제공: YELDA 님, 2016년 1월 11일
Dear Mahde, First of all, thank you for choosing Akgün İstanbul Hotel. We are very happy to hear that you are pleased with your stay. We do hope, you will allow us the opportunity to be of service to you again in the future.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
답변 제공: YELDA 님, 2016년 1월 11일
Dear Guest, First of all, thank you for choosing Akgün İstanbul Hotel. We are very happy to hear that you are pleased with your stay. We do hope, you will allow us the opportunity to be of service to you again in the future.

8/10 - 좋아요

Ovezmyrat 님, Turkmenistan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
akgun konaklama
Hizmetlar konusunda onceki halinden daha iyi gozukyor, personel duygulu ve gulec yuzlu. Genellikde ilerleme var.
답변 제공: YELDA 님, 2016년 1월 11일
Sayın Murat Bey Öncelikle konaklamanız ve yorumlarınız için teşekkür ederiz.Bir sonraki seyahatinizde tekrar otelimizde sizleri konuk etmekten memnun olacağımızı belirtmek isterim.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Very handy hotel
Excellent hotel apart from Wifi which was very poor in the room Just 50 meter from direct metro to airport and Askariy
답변 제공: YELDA 님, 2016년 1월 12일
Dear Guest, First of all, thank you for choosing Akgün İstanbul Hotel. We are very happy to hear that you are pleased with your stay. We do hope, you will allow us the opportunity to be of service to you again in the future.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Taner hotaş
Bu bölgede her yere çok rahat bir şekilde ulaşılabilen bir mevkide aynı zamanda Çalışanları çok cana yakın insanlar otelde gayet konforlu
답변 제공: YELDA 님, 2016년 1월 11일
Sayın Taner Bey Öncelikle konaklamanız ve yorumlarınız için teşekkür ederiz.Bir sonraki seyahatinizde sizleri tekrar otelimizde ağırlamaktan memnun olacağımızı belirtmek isteriz.

4/10 - 별로예요

Zishaan 님, London

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Akgun Istanbul woes
When I arrived there was a group checking in, all staff were dedicating themselves to serving the group and disregarded myself. Then while checking in the agen would only conversate about MY booking with my colleague and at no point spoke to me directly about the booking I had made and I had paid for. Throughout the stay the room was never properly cleaned and at one point not cleaned at all despite leaving the sign out. The door usually got stuck and wouldn't lock or open properly.
답변 제공: YELDA 님, 2015년 12월 4일
Dear Zishaan, First of all thank you for your reviews. l We apologize for all the problems.I'm really sorry. We expect you to provide quality services better and our hotel again on your next trip.

8/10 - 좋아요

Ghassan 님, Syria

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good
Good
답변 제공: YELDA 님, 2015년 11월 7일
Thanks for ghassan

8/10 - 좋아요

Abdullah 님, İstanbul

좋아요: 청결 상태, 직원 및 서비스
Eski ama iyi
Eski bir otel ama iyi
답변 제공: YELDA 님, 2015년 11월 7일
Sayın Abdullah Bey Konaklama ve yorumlarınız için teşekkür ederiz.