럭셔리룸, 코너 | 이집트산 면 시트, 고급 침구, 오리/거위털 이불, 필로우탑 침대

아츠 호텔 이스탄불 - 스페셜 클래스 여행 후기

아츠 호텔 이스탄불 - 스페셜 클래스
Halasgargazi Cad No 1, Harbiye, Istanbul, Istanbul

이용 후기

7.8

좋아요

평점 10 - 훌륭해요. 250개 이용 후기 중 102개" "
평점 8 - 좋아요. 250개 이용 후기 중 79개" "
평점 6 - 괜찮아요. 250개 이용 후기 중 29개" "
평점 4 - 별로예요. 250개 이용 후기 중 13개" "
평점 2 - 너무 별로예요. 250개 이용 후기 중 27개" "

8.0/10

청결 상태

8.0/10

직원 및 서비스

7.6/10

편의 시설/서비스

8.0/10

숙박 시설 상태 및 시설

7.4/10

친환경

이용 후기

10/10 - 훌륭해요

hongwook

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 1박 숙박함
답변 제공: Emre Abak Front Office Manager 님, 2023년 10월 11일
Dear guest,Thank you for taking the time to share your feedback with us. I am glad you liked the room, the location and the team. Please note that I have shared your comment with our maintenance team that will have a look at the lights in the room. I hope we will be able to welcome you back soon.

10/10 - 훌륭해요

Myong Cheol

2023년 9월에 3박 숙박함
답변 제공: emre 님, 2023년 10월 11일
Dear guest,Thank you for leaving us detailed valuable feedback and a perfect score . We are over the moon to hear that you enjoyed your time at Arts Hotel and have been able to indulge our services. We are hoping to welcome you back in the near future.

8/10 - 좋아요

Sang Yong

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice
Always clean, kind and nice
2020년 2월에 6박 숙박함
답변 제공: Guest Relations Executive 님, 2020년 2월 26일
Dear Guest, We would like to thank you for taking the time to share your feedback . Regards Gokce Muyesser

8/10 - 좋아요

Sang Yong

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2018년 10월에 5박 숙박함
답변 제공: Guest Relations Arts Hotel Istanbul 님, 2018년 11월 15일
Dear Guets Thank you very much for your time to evaluate your recent stay and share your nice comments. We are truly glad that our services met your expectations. Looking forward to seeing you with us again in the near future. Kind Regards

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good for stay
Ground floor rooms are big but noisy.
2017년 10월에 6박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2017년 5월에 7박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Absolutely good
Very nice and all staffs are quite kind.
답변 제공: Burak Akyildiz 님, 2016년 7월 26일
Dear Guest, Thank you very much for your time to evaluate your recent stay and share your nice comments. We are truly glad that our services met your expectations. Looking forward to seeing you with us again in the near future. Kind Regards , Burak Akyıldız , General Manager

10/10 - 훌륭해요

Joohyoung 님, Seoul

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Best hotel! Everything was so satisfying!
Best hotel ever! I really enjoyed stay here. Very modern and clean, everything looked newly installed. 10 minutes walk from Taksim square, 2 minutes walk from metro station osmanbey. Breakfast was very good. Taste was so fine and menu was various. The front dest step was very kind and helpful, and they took my luggage after check-out. Free wi-fi is available in my room. 탁심광장에서 도보 약 10분거리이고 탁심에서 한정거장인 osmanbey까지는 도보 2분 거리입니다. 시설은 아주 현대적이고 깔끔합니다. 다만 코너룸이라고 모두 보스포러스 뷰는 아니구요, 7~8츨 정도에서 전망이 좋은 편입니다. 프론트 직원 영어 아주 잘하고 매우 협조적이었습니다. 조식은 완전 대박! 아카디아 블루 호텔도 써 봤지만, 조식이 이 호텔이 최고네요. 터키식 음식이면서도 하나하나가 다 맛있고, 가짓수도 많습니다. 방에서 개인 여권번호랑 방번호 입력하면 wi-fi도 무료입니다.
답변 제공: Burak Akyildiz 님, 2016년 7월 26일
Dear Mr.Joohyoung , Thank you very much for your time to evaluate your recent stay and share your nice comments. We are truly glad that our services met your expectations. Looking forward to seeing you with us again in the near future. Kind Regards , Burak Akyıldız , General Manager

8/10 - 좋아요

Ida

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Cozy and quiet
2024년 2월에 1박 숙박함
답변 제공: emre 님, 2024년 3월 26일
Dear Guest,Thank you for taking the time to share your feedback with us. I am glad you liked the room, the location and the team. Please note that I have shared your comment with our maintenance team that will have a look at the lights in the room. I hope we will be able to welcome you back soon.

10/10 - 훌륭해요

MASHAEL 님, Kuwait

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good location for shopping
2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Hacer

2023년 12월에 3박 숙박함

6/10 - 괜찮아요

Aleyna Ezgi

2023년 11월에 3박 숙박함
답변 제공: Emre 님, 2023년 12월 4일
Dear Guest, Thank you very much for taking the time to share your feedback in regards to your recent stay at Arts Hotel Istanbul. Your nice and positive comments always motivate us. Also, thank you for writing the things that we should pay attention to.We hope for another opportunity to exceed your expectations whenever your travel brings you to Istanbul next.

8/10 - 좋아요

salvatore

출장 여행
좋아요: 청결 상태
2023년 11월에 5박 숙박함
답변 제공: emre 님, 2023년 12월 4일
Dear Guest,Thank you for taking the time to share your feedback with us. I am glad you liked the room, the location and the team. Please note that I have shared your comment with our maintenance team that will have a look at the lights in the room. I hope we will be able to welcome you back soon.

10/10 - 훌륭해요

Wasily

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 4박 숙박함
답변 제공: emre 님, 2023년 12월 4일
Dear Guest,Thank you for taking the time to share your feedback with us. I am glad you liked the room, the location and the team. Please note that I have shared your comment with our maintenance team that will have a look at the lights in the room. I hope we will be able to welcome you back soon.

4/10 - 별로예요

Mikhail

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Far from attractions (30 minutes by car about), over-expensive, lazy cleaning, cocktail is about 25$ (650 tl), during checkout they give you not yours bills.
2023년 9월에 9박 숙박함
답변 제공: emre 님, 2023년 10월 11일
Hi Mikhail,Thank you for taking the time to share your feedback with us. I am sorry to see we failed to meet your expectations.Please contact me if you would like to share more about your experience.I hope we will be able to welcome you back soon.

10/10 - 훌륭해요

Shlomit

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 8월에 2박 숙박함
답변 제공: Emre A 님, 2023년 9월 7일
Dear Guest,Thank you for taking the time to share your feedback with us. I am glad you liked the room, the location and the team. Please note that I have shared your comment with our maintenance team that will have a look at the lights in the room. I hope we will be able to welcome you back soon.

8/10 - 좋아요

Metin

2023년 8월에 4박 숙박함
답변 제공: Emre Abak 님, 2023년 8월 28일
Hi Guest,I am truly happy to see that you enjoyed your overall experience, and it will of course give me great joy to share this with the team.We hope to welcome you back at the Arts Hotel very soon.Kind Regards,

2/10 - 너무 별로예요

실제 이용하신 고객

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
I dont recomed this hotel to others,
the room prices are over rated, although we had been upgraded to a corner room, but on check in the bed cover, and sheets were dirty, the towels were verybold, the Aircodetioner was not cooling. Location is OK, The reception team were nice but over all the room rate is expensive for such level,
2023년 8월에 1박 숙박함
답변 제공: Emre 님, 2023년 9월 7일
Dear Guest,Thank you for taking the time to share your feedback with us.Please accept our sincere apologies as we could not live up to your expectations. Your feedback holds tremendous value for us and your evaluation will form an important part of our ongoing program to continuously monitor the quality of our services and facilities.Please rest assured that your comments have been shared with the concerned departments and corrective action will be implemented to further improve our services.Thank you once again for your time and we hope for another opportunity to exceed your expectations whenever your travel brings you to Istanbul next.

10/10 - 훌륭해요

Shawn

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great location
2023년 7월에 5박 숙박함
답변 제공: Emre 님, 2023년 8월 26일
Dear Shawn,Thank you for taking the time to share your feedback with us. I am glad you liked the room, the location and the team. Please note that I have shared your comment with our maintenance team that will have a look at the lights in the room. I hope we will be able to welcome you back soon.

6/10 - 괜찮아요

hassan

가족 여행
좋아요: 직원 및 서비스
Not all hotel staff speak E. The roof family’s room NOT of the stander of 5 stars hotel , Aircond.is poor and curtains of poor quality.House keepers never mob the floor during my stay more than 2 weeks! The family room in the basement NOT of the standard of 5 stars hotels Upon checking out the manager at the reception asked for extra 350 EUR , saying that prices getting higher although I paid for my stay a nonrefundable in advance! Finally he accepted to settle it with 200EUR Breakfast was average
2023년 6월에 3박 숙박함
답변 제공: Emre 님, 2023년 8월 26일
Dear Hassan, Thank you very much for taking the time to share your feedback in regards to your recent stay at Arts Hotel Istanbul. Your nice and positive comments always motivate us. Also, thank you for writing the things that we should pay attention to.We hope for another opportunity to exceed your expectations whenever your travel brings you to Istanbul next.

2/10 - 너무 별로예요

Hassan

가족 여행
I was there for more than week in room #1508 I had the worst experience in my life, not knowing the room I stayed for a week had bedbugs . I have red spots all over my legs, it has been over a week since I left the hotel my legs still be inchy and uncomfortable I hope they take care of that problem before having guests in that room.
2023년 6월에 2박 숙박함
답변 제공: Emre Abak 님, 2023년 7월 5일
Hi Hassan,I am sorry to see we failed to meet your expectations.This is my first time getting this comment. I think it might be an allergy. Indeed, every precaution is taken to ensure that such creatures do not exist in our hotel. Continuous spraying is done.I hope we will be able to welcome you back soon.

8/10 - 좋아요

Mr B M

2023년 6월에 5박 숙박함
답변 제공: Emre Abak 님, 2023년 7월 5일
Dear Guest,Thank you for taking the time to share your feedback with us. I am glad you liked the room, the location and the team. I hope we will be able to welcome you back soon.Emre Abak Front Office Manager

10/10 - 훌륭해요

Erhan

2023년 3월에 2박 숙박함
답변 제공: Emre Abak 님, 2023년 4월 5일
Değerli Misafirimiz,Arts Hotel Istanbul'daki son konaklamanızla ilgili görüşlerinizi paylaştığınız için çok teşekkür ederiz. Otelimizdeki genel deneyimden memnun kalmanıza çok sevindik. Otel için yapmış olduğunuz güzel yorumlarınız için çok teşekkür ederiz. Yakında bir sonraki ziyaretinizi sabırsızlıkla bekliyoruz.

8/10 - 좋아요

stephanie Adelis

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The staff was very nice
2023년 3월에 4박 숙박함
답변 제공: Emre Abak 님, 2023년 3월 30일
Dear Guest, Thank you very much for taking the time to share your feedback in regards to your recent stay at Arts Hotel Istanbul. We are delighted that you enjoyed the overall experience at our hotel. Thank you very much for your nice comments for Hotel. We look forward to your next visit soon. Yours sincerely,

2/10 - 너무 별로예요

Güney cem

좋아요: 청결 상태
별로예요: 숙박 시설 상태 및 시설
2023년 3월에 2박 숙박함
답변 제공: Emre Abak 님, 2023년 3월 25일
Dear GuestYour experience is not up to the quality and standard we usually provide for our guests. We hold ourselves to a much higher caliber of service so we'll be sure to discuss your concerns moving forward. We do hope you allow us another opportunity to share a more positive experience with you soon.

2/10 - 너무 별로예요

Shk mohammad

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Not recommended
So Dissapoinded, they didn't refund for both rooms, even I didn't stay 1 night, photos was not the same like real life even the hotel .....
2023년 2월에 13박 숙박함
답변 제공: Emre Abak 님, 2023년 3월 16일
Dear Guest,Thank you for your feedback regarding your recent visit at our hotel and please accept our sincerest apologies for the disturbance you have experienced during your stay due to the room conditions. Rest assured that these issues will be looked into. We value your comments and welcome the opportunity to serve you again.

2/10 - 너무 별로예요

실제 이용하신 고객

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Don't Recommend
we didn't stay, and we requested to cancel both bookings, however, the hotel cheat u and didn't refund our money, even if it was their fault... I don't recommend that hotel at all Wrong photos and info
2023년 2월에 11박 숙박함
답변 제공: Emre Abak 님, 2023년 3월 16일
Dear Guest,Thank you for your feedback regarding your recent visit at our hotel and please accept our sincerest apologies for the disturbance you have experienced during your stay due to the room conditions. Rest assured that these issues will be looked into. We value your comments and welcome the opportunity to serve you again.

2/10 - 너무 별로예요

Tim

연인과의 여행, 출장 여행
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
ubehagelig personlle. Ingen gider svar og meget dårligt personel. vil ikke anbefales . Den må være 1 stjerne
2023년 1월에 3박 숙박함
답변 제공: Emre Abak 님, 2023년 2월 1일
Wir wissen es zu schätzen, dass Sie sich die Zeit genommen haben, Ihr Feedback zu teilen.Ihre Erfahrung entspricht nicht der Qualität und dem Standard, den wir unseren Gästen normalerweise bieten. Wir halten uns an ein viel höheres Serviceniveau, daher werden wir sicher sein, Ihre Bedenken in Zukunft zu besprechen. Wir hoffen, dass Sie uns bald wieder die Gelegenheit geben, eine positivere Erfahrung mit Ihnen zu teilen.Herzliche Grüße

8/10 - 좋아요

Ishak

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 1월에 2박 숙박함
답변 제공: Emre Abak 님, 2023년 1월 21일
Thank you for the great rating ! We are always working very hard to provide high-quality experiences for all of our guests. We appreciate that you enjoyed our location, spacious rooms, and gorgeous views. We will share your feedback with our team moving forward. We look forward to sharing an even better experience with you soon! Warm Regards

8/10 - 좋아요

Galip

2023년 1월에 1박 숙박함
답변 제공: Emre Abak 님, 2023년 1월 21일
Thank you for the great rating! We are always working very hard to provide high-quality experiences for all of our guests. We appreciate that you enjoyed our location, spacious rooms, and gorgeous views. We will share your feedback with our team moving forward. We look forward to sharing an even better experience with you soon! Warm Regards

10/10 - 훌륭해요

Mirko

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
답변 제공: Emre Abak 님, 2023년 3월 7일
We are always working very hard to provide high-quality experiences for all of our guests. We appreciate that you enjoyed our location, spacious rooms, and gorgeous views. We will share your feedback with our team moving forward. We look forward to sharing an even better experience with you soon!

8/10 - 좋아요

MASHAEL 님, Kuwait

2022년 11월에 1박 숙박함

8/10 - 좋아요

MASHAEL 님, Kuwait

가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Neat shopping area and restaurants
2022년 11월에 8박 숙박함
답변 제공: Emre Abak 님, 2022년 11월 23일
Thank you for the great rating, Mashael! We are always working very hard to provide high-quality experiences for all of our guests. We appreciate that you enjoyed our location, spacious rooms, and gorgeous views. We will share your feedback with our team moving forward. We look forward to sharing an even better experience with you soon

6/10 - 괜찮아요

Busra

연인과의 여행
좋아요: 직원 및 서비스, 편의 시설/서비스
별로예요: 청결 상태
Er was overal nog stof, niet goed schoongemaakt. Lampen gingen niet uit s’nachts. Tv deed het ook ineens niet meer, gelukkig werd dat snel opgelost. Personeel is erg vriendelijk, zijn verder goed geholpen en de locatie is super
답변 제공: Emre Abak 님, 2022년 11월 2일
Lieber Gast,Vielen Dank, dass Sie sich die Zeit genommen haben, Ihr Feedback zu Ihrem letzten Aufenthalt im Arts Hotel Istanbul zu teilen.Ihre netten und positiven Kommentare motivieren uns immer. Vielen Dank auch, dass Sie die Dinge geschrieben haben, auf die wir achten sollten.Wir hoffen auf eine weitere Gelegenheit, Ihre Erwartungen zu übertreffen, wenn Ihre Reise Sie das nächste Mal nach Istanbul führt.Mit freundlichen Grüßen

10/10 - 훌륭해요

Issa

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Very good hotel
Was very good. Great location
2022년 10월에 4박 숙박함
답변 제공: Emre Abak 님, 2022년 10월 24일
Thank you for the 10/10 review, Issa! It's excellent you enjoyed your time with us so much! We're delighted you appreciated our location. We care deeply about the happiness and satisfaction of our guests so we'll address your concerns with our team moving forward. We strive for excellence so we look forward to sharing an even better experience with you soon! Warm Regards

8/10 - 좋아요

RICARDO

연인과의 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Falta de constancia en poner agua. Y tazas Para café Lo demás muy bien
2022년 9월에 11박 숙박함
답변 제공: Emre Abak 님, 2022년 10월 3일
Dear Guest, Thank you very much for taking the time to share your feedback in regards to your recent stay at Arts Hotel Istanbul. Your nice and positive comments always motivate us. Also, thank you for writing the things that we should pay attention to.We hope for another opportunity to exceed your expectations whenever your travel brings you to Istanbul next.

2/10 - 너무 별로예요

Tala

가족 여행
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
This was my 3rd time going to this hotel. This last time they canceled our booking an hour before we arrived(as they claimed). We didn’t even arrive late in the evening. It wad only 7:30 pm. I would not trust any booking at that hotel.
2022년 9월에 4박 숙박함
답변 제공: Emre Abak 님, 2022년 10월 3일
Dear guest,When you make a reservation you have to put real and working credit card number. If Hotel can not take an authorisation your reservation has been cancel. Thanks

4/10 - 별로예요

Abla

가족 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
There is no black out Room is full of dust No tissue box Towels robes and Bad sheets Very old
2022년 9월에 5박 숙박함
답변 제공: Emre Abak 님, 2022년 9월 21일
Dear guest,Thank you for your feedback regarding your recent visit at our hotel and please accept our sincerest apologies for the disturbance you have experienced during your stay due to the room conditions. Rest assured that these issues will be looked into. We value your comments and welcome the opportunity to serve you again.Emre AbakFront Ofiice Manager

4/10 - 별로예요

Sleiman 님, Beirut

연인과의 여행, 출장 여행
좋아요: 편의 시설/서비스, 숙박 시설 상태 및 시설
별로예요: 청결 상태, 직원 및 서비스
It's my 4th time in this hotel in the past 2 years but this time was horrible. My room was dirty and it needed deep cleaning but apparently they are understaffed and i had to ask them 3 times to clean it properly. Towels were smelly, coffee corner was full of stains. The location of this hotel is great and the service used to be great, it's sad to reach this level.
2022년 9월에 4박 숙박함
답변 제공: Emre Abak 님, 2022년 9월 21일
We appreciate you taking the time to share your feedback, Sleiman.Your experience is not up to the quality and standard we usually provide for our guests. We hold ourselves to a much higher caliber of service so we'll be sure to discuss your concerns moving forward. We do hope you allow us another opportunity to share a more positive experience with you soon. Warm Regards Emre AbakFront Office Manager

10/10 - 훌륭해요

Nadia

2022년 8월에 3박 숙박함
답변 제공: Emre Abak 님, 2022년 8월 19일
Dear Guest, Thank you very much for taking the time to share your feedback in regards to your recent stay at Arts Hotel Istanbul. We are delighted that you enjoyed the overall experience at our hotel. Thank you very much for your nice comments for Hotel. We look forward to your next visit soon.

8/10 - 좋아요

Hamza

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Konum güzel hizmet çok iyi
2022년 7월에 1박 숙박함
답변 제공: Emre Abak 님, 2022년 7월 25일
Dear Hamza, Thank you very much for taking the time to share your feedback in regards to your recent stay at Arts Hotel Istanbul. We are delighted that you enjoyed the overall experience at our hotel. Thank you very much for your nice comments for Hotel. We look forward to your next visit soon. Yours sincerely, Emre Abak Front Office Manager

10/10 - 훌륭해요

Salwa

2022년 7월에 4박 숙박함
답변 제공: Emre Abak 님, 2022년 7월 20일
Dear Salwa, Thank you very much for taking the time to share your feedback in regards to your recent stay at Arts Hotel Istanbul. We are delighted that you enjoyed the overall experience at our hotel. Thank you very much for your nice comments for Hotel

6/10 - 괜찮아요

mervat

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
My stay at art hotel
Very nice and central. The staff were friendly.
2022년 7월에 3박 숙박함
답변 제공: Emre Abak 님, 2022년 7월 19일
Dear Guest, Thank you very much for taking the time to share your feedback in regards to your recent stay at Arts Hotel Istanbul. We are delighted that you enjoyed the overall experience at our hotel. Thank you very much for your nice comments for Hotel. We look forward to your next visit soon. Emre Abak Front Office Manager

8/10 - 좋아요

Zainab

좋아요: 청결 상태, 숙박 시설 상태 및 시설
2022년 7월에 1박 숙박함
답변 제공: Eabak 님, 2022년 7월 19일
Dear Guest, Thank you very much for taking the time to share your feedback in regards to your recent stay at Arts Hotel Istanbul. We are delighted that you enjoyed the overall experience at our hotel. Thank you very much for your nice comments for Hotel. We look forward to your next visit soon. Yours sincerely, Emre Abak Front Office Manager

8/10 - 좋아요

basil

좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
Good Experience
Good location near bus stand metro and walking distance from everything . room size normal , well decorated, several TV. channels, very understanding and nice stuff, Breakfast very good and tasty, lot of shops restaurant nearby, there isn`t a especial view,
2022년 7월에 4박 숙박함
답변 제공: Emre Abak 님, 2022년 7월 19일
Dear Guest, Thank you very much for taking the time to share your feedback in regards to your recent stay at Arts Hotel Istanbul. We are delighted that you enjoyed the overall experience at our hotel. Thank you very much for your nice comments for Hotel. We look forward to your next visit soon. Yours sincerely, Emre Abak Front Office Manager

2/10 - 너무 별로예요

Dania

단체 여행
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This place needs major electrical & plumbing maintenance. They also need to properly educate their staff about customer service in a five star hotel. Never going back there again
2022년 6월에 1박 숙박함
답변 제공: Emre Abak 님, 2022년 7월 19일
Dear Guest, Thank you for taking the time to share your feedback with us. Please accept our sincere apologies as we could not live up to your expectations. Your feedback holds tremendous value for us and your evaluation will form an important part of our ongoing program to continuously monitor the quality of our services and facilities. Please rest assured that your comments have been shared with the concerned departments and corrective action will be implemented to further improve our services. Thank you once again for your time and we hope for another opportunity to exceed your expectations whenever your travel brings you to Istanbul next. Kindly Yours Emre Abak Front Office Manager

8/10 - 좋아요

Mohamed el

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great location, friendly staff.
2022년 6월에 4박 숙박함
답변 제공: Emre Abak 님, 2022년 7월 20일
Dear Mohamed, Thank you very much for taking the time to share your feedback in regards to your recent stay at Arts Hotel Istanbul. We are delighted that you enjoyed the overall experience at our hotel. Thank you very much for your nice comments for Hotel

8/10 - 좋아요

Ihsan Oguz

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 6월에 2박 숙박함
답변 제공: Emre Abak 님, 2022년 7월 20일
Ihsan bey, Arts Hotel İstanbul'daki son konaklamanızla ilgili görüşlerinizi paylaşmak üzere zaman ayırdığınız için çok teşekkür ederiz. Otelimizdeki genel deneyimden memnun kalmanıza çok sevindik. Otelimize yapmış olduğunuz güzel yorumlarınız için çok teşekkür ederiz

2/10 - 너무 별로예요

Can

2022년 6월에 2박 숙박함
답변 제공: Emre Abak 님, 2022년 7월 20일
Değerli Misafirimiz, Geri bildiriminizi bizimle paylaşmak için zaman ayırdığınız için teşekkür ederiz. Beklentilerinizi karşılayamadığımız için lütfen en içten özürlerimizi kabul edin. Geri bildiriminiz bizim için çok değerlidir ve değerlendirmeniz, hizmet ve tesislerimizin kalitesini sürekli olarak izlemek için devam eden programımızın önemli bir parçasını oluşturacaktır. Lütfen yorumlarınızın ilgili departmanlarla paylaşıldığından ve hizmetlerimizi daha da iyileştirmek için düzeltici faaliyetlerin uygulanacağından emin olabilirsiniz. Vakit ayırdığınız için bir kez daha teşekkür eder, seyahatiniz sizi bir sonraki İstanbul'a getirdiğinde beklentilerinizi aşmak için başka bir fırsat bulmayı umuyoruz.

10/10 - 훌륭해요

Metin

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 6월에 2박 숙박함
답변 제공: Emre Abak 님, 2022년 7월 20일
Metin bey, Arts Hotel İstanbul'daki son konaklamanızla ilgili görüşlerinizi paylaşmak üzere zaman ayırdığınız için çok teşekkür ederiz. Otelimizdeki genel deneyimden memnun kalmanıza çok sevindik. Otelimize yapmış olduğunuz güzel yorumlarınız için çok teşekkür ederiz