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노바 플라자 크리스탈 호텔 & 스파 여행 후기

4 out of 5
노바 플라자 크리스탈 호텔 & 스파
Receppasa Caddesi No:7, Taksim, Istanbul, Istanbul

이용 후기

7.6

좋아요

평점 10 - 훌륭해요. 122개 이용 후기 중 43개" "
평점 8 - 좋아요. 122개 이용 후기 중 38개" "
평점 6 - 괜찮아요. 122개 이용 후기 중 21개" "
평점 4 - 별로예요. 122개 이용 후기 중 8개" "
평점 2 - 너무 별로예요. 122개 이용 후기 중 12개" "

7.8/10

청결 상태

7.8/10

직원 및 서비스

7.8/10

편의 시설/서비스

7.4/10

숙박 시설 상태 및 시설

7.2/10

친환경

이용 후기

10/10 - 훌륭해요

Lawrence

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This is a very nice hotel staff are very friendly and helpful. This is my second stay at this hotel. I will be back here when I’m Istanbul.
2024년 2월에 7박 숙박함

10/10 - 훌륭해요

Xhevahire

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 2박 숙박함

6/10 - 괜찮아요

Naveed

좋아요: 직원 및 서비스
Hotel was nice. Central..but WiFi was not working in room.
2024년 1월에 1박 숙박함

10/10 - 훌륭해요

qasem

2023년 6월에 4박 숙박함

6/10 - 괜찮아요

Lucia

별로예요: 청결 상태
Hotel posizionato in una buona posizione. Personale alla reception accogliente. La camera abbastanza ampia ma non molto pulita (c’erano i cuscini decorativi sporchi, macchie appiccicose sulla scrivania e ho trovato anche un pelo in bagno). L’insonorizzazione delle camere non esiste. Si sente praticamente tutto. Colazione abbastanza buona. Troppo altro il prezzo speso.
2023년 2월에 2박 숙박함
답변 제공: HK 님, 2023년 3월 9일
Dear Valued Guest, Thank you very much for taking the time to share your kind feedback with us. We are happy to hear that you enjoyed our unique concept and design, our convenient location and the hospitality and attentiveness of our staff. We would be glad to welcome you back in your future Istanbul visits. Warmest regards,

8/10 - 좋아요

Asher

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Breakfast was excellent and the stay as well. Very close to all amenities
답변 제공: HK 님, 2023년 2월 7일
Dear Valued Guest, Thank you very much for taking the time to share your positive feedback following your recent visit and sharing your remarkable experience with us . First of all we are very happy to be able to host you in our legendary hotel. It was a true pleasure for us to read your thoughtful comment and we are glad to hear that we were able to meet your every single expectation in overall. It will be our pleasure to welcome you back soon again and provide you the finest Turkish hospitality again here at the Nova Plaza Crystal Hotel

10/10 - 훌륭해요

Majdi

2022년 5월에 1박 숙박함
답변 제공: HK 님, 2022년 6월 10일
Dear Valued Guest, Thank you very much for taking the time to share your positive feedback following your recent visit and sharing your remarkable experience with us . First of all we are very happy to be able to host you in our legendary hotel. It was a true pleasure for us to read your thoughtful comment and we are glad to hear that we were able to meet your every single expectation in overall. It will be our pleasure to welcome you back soon again and provide you the finest Turkish hospitality again here at the Nova Plaza Crystal Hotel

10/10 - 훌륭해요

Zahi izhak

2022년 4월에 7박 숙박함
답변 제공: HK 님, 2022년 5월 18일
Dear Valued Guest, Thank you very much for taking the time to share your positive feedback following your recent visit and sharing your remarkable experience with us . First of all we are very happy to be able to host you in our legendary hotel. It was a true pleasure for us to read your thoughtful comment and we are glad to hear that we were able to meet your every single expectation in overall. It will be our pleasure to welcome you back soon again and provide you the finest Turkish hospitality again here at the Nova Plaza Crystal Hotel

8/10 - 좋아요

Mahmood

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good and nice staff , breakfast rich , but small rooms
2022년 3월에 6박 숙박함
답변 제공: HK 님, 2022년 5월 18일
Dear Valued Guest, Thank you very much for taking the time to share your positive feedback following your recent visit and sharing your remarkable experience with us . First of all we are very happy to be able to host you in our legendary hotel. It was a true pleasure for us to read your thoughtful comment and we are glad to hear that we were able to meet your every single expectation in overall. It will be our pleasure to welcome you back soon again and provide you the finest Turkish hospitality again here at the Nova Plaza Crystal Hotel

2/10 - 너무 별로예요

Haddad

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 1월에 2박 숙박함
답변 제공: HK 님, 2022년 2월 8일
Dear Guest; Thank you for sending us your feedback. Our aim is to provide our guest with memorable experiences and I do apologize that we could not meet your expectations. Thank you for the time to share your experience and I hope to welcome you back to Nova Plaza Crystal Hotel in the future and be able to restore your faith. Yours sincerely, Aykut Gürol Nova Plaza Crystal Hotel

6/10 - 괜찮아요

Hamideh

가족 여행
좋아요: 객실의 편안함
2021년 12월에 4박 숙박함
답변 제공: HK 님, 2022년 2월 8일
Dear Valued Guest, Thank you very much for taking the time to share your positive feedback following your recent visit and sharing your remarkable experience with us . First of all we are very happy to be able to host you in our legendary hotel. It was a true pleasure for us to read your thoughtful comment and we are glad to hear that we were able to meet your every single expectation in overall. It will be our pleasure to welcome you back soon again and provide you the finest Turkish hospitality again here at the Nova Plaza Crystal Hotel . Warmest Regards, Aykut Gürol Nova Plaza Crystal Hotel

6/10 - 괜찮아요

Adel

가족 여행
The location is very good. The staff is friendly. The breakfast was good. The services and cleanliness should be better
2021년 12월에 3박 숙박함
답변 제공: HK 님, 2022년 2월 8일
Dear Valued Guest, Thank you very much for taking the time to share your positive feedback following your recent visit and sharing your remarkable experience with us . First of all we are very happy to be able to host you in our legendary hotel. It was a true pleasure for us to read your thoughtful comment and we are glad to hear that we were able to meet your every single expectation in overall. It will be our pleasure to welcome you back soon again and provide you the finest Turkish hospitality again here at the Nova Plaza Crystal Hotel . Warmest Regards, Aykut Gürol Nova Plaza Crystal Hotel

6/10 - 괜찮아요

Ibrahim

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2021년 12월에 3박 숙박함
답변 제공: HK 님, 2022년 2월 8일
Dear Valued Guest, Thank you very much for taking the time to share your positive feedback following your recent visit and sharing your remarkable experience with us . First of all we are very happy to be able to host you in our legendary hotel. It was a true pleasure for us to read your thoughtful comment and we are glad to hear that we were able to meet your every single expectation in overall. It will be our pleasure to welcome you back soon again and provide you the finest Turkish hospitality again here at the Nova Plaza Crystal Hotel . Warmest Regards, Aykut Gürol Nova Plaza Crystal Hotel

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 12월에 4박 숙박함
답변 제공: HK 님, 2022년 2월 8일
Dear Valued Guest, Thank you very much for taking the time to share your positive feedback following your recent visit and sharing your remarkable experience with us . First of all we are very happy to be able to host you in our legendary hotel. It was a true pleasure for us to read your thoughtful comment and we are glad to hear that we were able to meet your every single expectation in overall. It will be our pleasure to welcome you back soon again and provide you the finest Turkish hospitality again here at the Nova Plaza Crystal Hotel . Warmest Regards, Aykut Gürol Nova Plaza Crystal Hotel

8/10 - 좋아요

Roy

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
it was a great stay best location, friendly staff.
2021년 11월에 4박 숙박함
답변 제공: HK 님, 2022년 2월 8일
Dear Valued Guest, Thank you very much for taking the time to share your positive feedback following your recent visit and sharing your remarkable experience with us . First of all we are very happy to be able to host you in our legendary hotel. It was a true pleasure for us to read your thoughtful comment and we are glad to hear that we were able to meet your every single expectation in overall. It will be our pleasure to welcome you back soon again and provide you the finest Turkish hospitality again here at the Nova Plaza Crystal Hotel . Warmest Regards, Aykut Gürol Nova Plaza Crystal Hotel

6/10 - 괜찮아요

Savas

출장 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
2021년 11월에 1박 숙박함

8/10 - 좋아요

Tim Alexander 님, Freiburg

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Der Empfang im Hotel war sehr gut. Wir hatten als Familie 3 Doppelzimmer gebucht. Diese waren im 4 Stock und sehr modern. Leider hat das Hotel keine Klimaanlage bzw. nur zum Heizen des Zimmers. Daher war in der ersten Nach sehr warm im Zimmer. Die Zimmer waren zum Innenhof und dort liefen sehr viele Geräte, sodass man nachts auch nicht das Fenster offenlassen kann. Der Frühstücksraum ist im 1. OG und über das Treppenhaus offen zu allen Stockwerken. Daher hat es morgens im ganzen Hotel nach Essen gerochen. Nicht komplett unangenehm, aber doch störend. Das Hotel arbeitet offenbar mit einer Klinik für Haartransplantationen zusammen. Daher sieht man im Hotel sehr viele Personen mit Verbänden am Kopf. Im Frühstückraum kamen wir uns teilweise vor wie in der Kantine einer Klinik. Der Anblick ist schon etwas störend. Das Spa im Keller des Hotels ist recht klein. Der Pool ist zudem nur bis 20:00 geöffnet. Die Behandlungen (Massagen, Kosmetik) sind recht teuer und werden in US Dollar abgerechnet. Beispielsweise kostet eine 45 Minuten Ganzkörpermassage 70 US Dollar. Da die Lage des Hotels sehr gut und der Preis OK ist, kann ich das Hotel dennoch empfehlen.
2021년 11월에 3박 숙박함
답변 제공: HK 님, 2021년 11월 12일
Dear Valued Guest, Thank you very much for taking the time to share your positive feedback following your recent visit and sharing your remarkable experience with us . First of all we are very happy to be able to host you in our legendary hotel. It was a true pleasure for us to read your thoughtful comment and we are glad to hear that we were able to meet your every single expectation in overall. It will be our pleasure to welcome you back soon again and provide you the finest Turkish hospitality again here at the Nova Plaza Crystal Hotel . Warmest Regards, Aykut Gürol Nova Plaza Crystal Hotel

6/10 - 괜찮아요

sam

별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
2021년 10월에 6박 숙박함
답변 제공: HK 님, 2021년 11월 8일
Dear Guest; Thank you for sending us your kind feedback after your recent stay with us at Nova Plaza Crystal Hotel. We are very delighted that you enjoyed your stay with us. Comments like these that enable us to motivate our team to achieve greater heights and our team will be absolutely pleased to know we were able to make your stay a memorable one. It will be our pleasure to welcome you back to our hotel on your next visit to Istanbul in the near future. Best Regards Nova Plaza Crystal Hotel General Manager

6/10 - 괜찮아요

Ali

가족 여행
좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
Average
The only good thing about the hotel is the service of yilmaz, mehmet and murat. The hotel rooms are so tiny and small. Except room 1810. Another good thing is the location of the hotel. Make sure never take the breakfast its not worth it.
2021년 10월에 9박 숙박함
답변 제공: HK 님, 2021년 10월 27일
Dear Guest; Thank you for sending us your kind feedback after your recent stay with us at Nova Plaza Crystal Hotel. We are very delighted that you enjoyed your stay with us. Comments like these that enable us to motivate our team to achieve greater heights and our team will be absolutely pleased to know we were able to make your stay a memorable one. It will be our pleasure to welcome you back to our hotel on your next visit to Istanbul in the near future. Best Regards Nova Plaza Crystal Hotel General Manager

6/10 - 괜찮아요

Ayman

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
2021년 9월에 10박 숙박함
답변 제공: HK 님, 2021년 10월 27일
Dear Guest; Thank you for sending us your kind feedback after your recent stay with us at Nova Plaza Crystal Hotel. We are very delighted that you enjoyed your stay with us. Comments like these that enable us to motivate our team to achieve greater heights and our team will be absolutely pleased to know we were able to make your stay a memorable one. It will be our pleasure to welcome you back to our hotel on your next visit to Istanbul in the near future. Best Regards Nova Plaza Crystal Hotel General Manager

10/10 - 훌륭해요

Ahmed

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 9월에 1박 숙박함
답변 제공: HK 님, 2021년 10월 27일
Dear Guest; Thank you for sending us your kind feedback after your recent stay with us at Nova Plaza Crystal Hotel. We are very delighted that you enjoyed your stay with us. Comments like these that enable us to motivate our team to achieve greater heights and our team will be absolutely pleased to know we were able to make your stay a memorable one. It will be our pleasure to welcome you back to our hotel on your next visit to Istanbul in the near future. Best Regards Nova Plaza Crystal Hotel General Manager

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Prima hotel. Schoon.
2021년 9월에 3박 숙박함
답변 제공: HK 님, 2021년 10월 27일
Dear Guest; Thank you for sending us your kind feedback after your recent stay with us at Nova Plaza Crystal Hotel. We are very delighted that you enjoyed your stay with us. Comments like these that enable us to motivate our team to achieve greater heights and our team will be absolutely pleased to know we were able to make your stay a memorable one. It will be our pleasure to welcome you back to our hotel on your next visit to Istanbul in the near future. Best Regards Nova Plaza Crystal Hotel General Manager

10/10 - 훌륭해요

Salma

가족 여행
It was a great location hotel with very friendly staff and especially yilmaz he was so nice
2021년 9월에 3박 숙박함
답변 제공: HK 님, 2021년 10월 27일
Dear Guest; Thank you for sending us your kind feedback after your recent stay with us at Nova Plaza Crystal Hotel. We are very delighted that you enjoyed your stay with us. Comments like these that enable us to motivate our team to achieve greater heights and our team will be absolutely pleased to know we were able to make your stay a memorable one. It will be our pleasure to welcome you back to our hotel on your next visit to Istanbul in the near future. Best Regards Nova Plaza Crystal Hotel General Manager

2/10 - 너무 별로예요

Hicham

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Horrible
Mon sejour etait horrible. Bruit, receptionniste ne m ont pas assisté pour trouver des info basics (pharmacie de garde), 1 litre d'eau par jour par chambre meme en cas de besoin en plein de nuit.
2021년 9월에 1박 숙박함
답변 제공: HK 님, 2021년 9월 16일
Dear Guest; Thank you for sending us your feedback. Our aim is to provide our guest with memorable experiences and I do apologize that we could not meet your expectations. Thank you for the time to share your experience and I hope to welcome you back to Nova Plaza Crystal Hotel in the future and be able to restore your faith. Yours sincerely, Sebahattin Ünal Nova Plaza Crystal Hotel General Manager

10/10 - 훌륭해요

KURSAD

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 9월에 1박 숙박함
답변 제공: HK 님, 2021년 10월 27일
Dear Guest; Thank you for sending us your kind feedback after your recent stay with us at Nova Plaza Crystal Hotel. We are very delighted that you enjoyed your stay with us. Comments like these that enable us to motivate our team to achieve greater heights and our team will be absolutely pleased to know we were able to make your stay a memorable one. It will be our pleasure to welcome you back to our hotel on your next visit to Istanbul in the near future. Best Regards Nova Plaza Crystal Hotel General Manager

10/10 - 훌륭해요

Wed

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Extremely good service, and nice and helpful staff. This is my 4th visit and I will continue choosing this hotel in the future thanks to the staff. Extra thanks to
2021년 8월에 9박 숙박함
답변 제공: HK 님, 2021년 10월 27일
Dear Guest; Thank you for sending us your kind feedback after your recent stay with us at Nova Plaza Crystal Hotel. We are very delighted that you enjoyed your stay with us. Comments like these that enable us to motivate our team to achieve greater heights and our team will be absolutely pleased to know we were able to make your stay a memorable one. It will be our pleasure to welcome you back to our hotel on your next visit to Istanbul in the near future. Best Regards Nova Plaza Crystal Hotel General Manager

2/10 - 너무 별로예요

실제 이용하신 고객

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Everything in this hotel was terrible. Service Cleaning Rooms Exterior and interior Views Internet access Everything was terrible
2021년 9월에 1박 숙박함
답변 제공: HK 님, 2021년 9월 16일
Dear Guest; Thank you for sending us your feedback. Our aim is to provide our guest with memorable experiences and I do apologize that we could not meet your expectations. Thank you for the time to share your experience and I hope to welcome you back to Nova Plaza Crystal Hotel in the future and be able to restore your faith. Yours sincerely, Sebahattin Ünal Nova Plaza Crystal Hotel General Manager

10/10 - 훌륭해요

Ayad

2021년 8월에 4박 숙박함

10/10 - 훌륭해요

gabriel

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2021년 8월에 1박 숙박함

8/10 - 좋아요

Hasan

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
별로예요: 직원 및 서비스
The staff on the reception are not friendly The check in time is too late at 3pm
2021년 8월에 1박 숙박함
답변 제공: HK 님, 2021년 8월 20일
Dear Guest; Thank you for sending us your feedback. We are very sorry that we could not give you your rooms after 14:00 due to the occupancy of our hotel. Our goal is to provide our guests with unforgettable experiences and we apologize for not meeting your expectations. Thank you for taking the time to share your experience and I hope to welcome you back to Nova Plaza Crystal Hotel in the future and to regain your faith. Best regards, Sebahattin Ünal General Manager of Nova Plaza Crystal Hotel

8/10 - 좋아요

HH

2021년 8월에 2박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice place
2021년 8월에 4박 숙박함
답변 제공: HK 님, 2021년 8월 20일
Dear Valued Guest, Thank you very much for taking the time to share your positive feedback following your recent visit and sharing your remarkable experience with us . First of all we are very happy to be able to host you in our legendary hotel. It was a true pleasure for us to read your thoughtful comment and we are glad to hear that we were able to meet your every single expectation in overall. It will be our pleasure to welcome you back soon again and provide you the finest Turkish hospitality again here at the Nova Plaza Crystal Hotel . Warmest Regards, Sebahattin Ünal Nova Plaza Crystal Hotel General Manager

2/10 - 너무 별로예요

yusuf zeki

2021년 8월에 1박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice hotel. Good quality and service
2021년 7월에 2박 숙박함
답변 제공: HK 님, 2021년 7월 22일
ear Valued Guest, Thank you very much for taking the time to share your positive feedback following your recent visit and sharing your remarkable experience with us . First of all we are very happy to be able to host you in our legendary hotel. It was a true pleasure for us to read your thoughtful comment and we are glad to hear that we were able to meet your every single expectation in overall. It will be our pleasure to welcome you back soon again and provide you the finest Turkish hospitality again here at the Nova Plaza Crystal Hotel . Warmest Regards, Sebahattin Ünal Nova Plaza Crystal Hotel General Manager

10/10 - 훌륭해요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice hotel with easy-access to Taksim square.
2021년 7월에 1박 숙박함
답변 제공: HK 님, 2021년 7월 22일
ear Valued Guest, Thank you very much for taking the time to share your positive feedback following your recent visit and sharing your remarkable experience with us . First of all we are very happy to be able to host you in our legendary hotel. It was a true pleasure for us to read your thoughtful comment and we are glad to hear that we were able to meet your every single expectation in overall. It will be our pleasure to welcome you back soon again and provide you the finest Turkish hospitality again here at the Nova Plaza Crystal Hotel . Warmest Regards, Sebahattin Ünal Nova Plaza Crystal Hotel General Manager

6/10 - 괜찮아요

실제 이용하신 고객

2021년 6월에 1박 숙박함
답변 제공: HK 님, 2021년 7월 11일
Dear Valued Guest, Thank you very much for taking the time to share your positive feedback following your recent visit and sharing your remarkable experience with us . First of all we are very happy to be able to host you in our legendary hotel. It was a true pleasure for us to read your thoughtful comment and we are glad to hear that we were able to meet your every single expectation in overall. It will be our pleasure to welcome you back soon again and provide you the finest Turkish hospitality again here at the Nova Plaza Crystal Hotel . Warmest Regards, Sebahattin Ünal Nova Plaza Crystal Hotel General Manager

8/10 - 좋아요

Fariba

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Not bad
İt was clean, tidy but noisy
2021년 6월에 4박 숙박함
답변 제공: HK 님, 2021년 6월 20일
Dear Valued Guest, Thank you very much for taking the time to share your positive feedback following your recent visit and sharing your remarkable experience with us . First of all we are very happy to be able to host you in our legendary hotel. It was a true pleasure for us to read your thoughtful comment and we are glad to hear that we were able to meet your every single expectation in overall. It will be our pleasure to welcome you back soon again and provide you the finest Turkish hospitality again here at the Nova Plaza Crystal Hotel . Warmest Regards, Sebahattin Ünal Nova Plaza Crystal Hotel General Manager

10/10 - 훌륭해요

실제 이용하신 고객

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Die Lage ist super zentral, das Personal sehr freundlich und zuvorkommend.
2021년 6월에 4박 숙박함
답변 제공: HK 님, 2021년 6월 17일
Dear Valued Guest, Thank you very much for taking the time to share your positive feedback following your recent visit and sharing your remarkable experience with us . First of all we are very happy to be able to host you in our legendary hotel. It was a true pleasure for us to read your thoughtful comment and we are glad to hear that we were able to meet your every single expectation in overall. It will be our pleasure to welcome you back soon again and provide you the finest Turkish hospitality again here at the Nova Plaza Crystal Hotel . Warmest Regards, Sebahattin Ünal Nova Plaza Crystal Hotel General Manager

6/10 - 괜찮아요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
👎 Viersterneh
2021년 6월에 2박 숙박함
답변 제공: HK 님, 2021년 6월 17일
Dear Valued Guest, Thank you very much for taking the time to share your positive feedback following your recent visit and sharing your remarkable experience with us . First of all we are very happy to be able to host you in our legendary hotel. It was a true pleasure for us to read your thoughtful comment and we are glad to hear that we were able to meet your every single expectation in overall. It will be our pleasure to welcome you back soon again and provide you the finest Turkish hospitality again here at the Nova Plaza Crystal Hotel . Warmest Regards, Sebahattin Ünal Nova Plaza Crystal Hotel General Manager

2/10 - 너무 별로예요

Imane

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 5월에 4박 숙박함
답변 제공: HK 님, 2021년 6월 17일
Dear Guest; Thank you for sending us your feedback. Our aim is to provide our guest with memorable experiences and I do apologize that we could not meet your expectations. Thank you for the time to share your experience and I hope to welcome you back to Nova Plaza Crystal Hotel in the future and be able to restore your faith. Yours sincerely, Sebahattin Ünal Nova Plaza Crystal Hotel General Manager

8/10 - 좋아요

Ersin

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 5월에 3박 숙박함
답변 제공: HK 님, 2021년 6월 6일
Dear Valued Guest, Thank you very much for taking the time to share your positive feedback following your recent visit and sharing your remarkable experience with us . First of all we are very happy to be able to host you in our legendary hotel. It was a true pleasure for us to read your thoughtful comment and we are glad to hear that we were able to meet your every single expectation in overall. It will be our pleasure to welcome you back soon again and provide you the finest Turkish hospitality again here at the Nova Plaza Crystal Hotel . Warmest Regards, Sebahattin Ünal Nova Plaza Crystal Hotel General Manager

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Clean, service,excellent food and location and this is the fourth time at this hotel and for sure we will come back
2021년 5월에 2박 숙박함
답변 제공: HK 님, 2021년 5월 25일
Dear Valued Guest, Thank you very much for taking the time to share your positive feedback following your recent visit and sharing your remarkable experience with us . First of all we are very happy to be able to host you in our legendary hotel. It was a true pleasure for us to read your thoughtful comment and we are glad to hear that we were able to meet your every single expectation in overall. It will be our pleasure to welcome you back soon again and provide you the finest Turkish hospitality again here at the Nova Plaza Crystal Hotel . Warmest Regards, Sebahattin Ünal Nova Plaza Crystal Hotel General Manager

4/10 - 별로예요

실제 이용하신 고객

별로예요: 직원 및 서비스, 편의 시설/서비스
I had to stay at the Nova plaza for almost 13 days. Overall I was not satisfied with the visit. Breakfast was very poor and the staff specifically the dine-in Manager was extremely rude and had a fight with me over me asking him for a cup of tea. The beds were very old as well. People were smoking inside their rooms and I had to complain a few times to the receptionist and no action was taken. way overpriced. ilmaz helped very much with stuff and I thank him for that. I felt I was ripped off with this visit.
2021년 3월에 10박 숙박함
답변 제공: HK 님, 2021년 4월 25일
Dear Guest; Thank you for sending us your feedback. Our aim is to provide our guest with memorable experiences and I do apologize that we could not meet your expectations. Thank you for the time to share your experience and I hope to welcome you back to Nova Plaza Crystal Hotel in the future and be able to restore your faith. Yours sincerely, Sebahattin Ünal Nova Plaza Crystal Hotel General Manager

6/10 - 괜찮아요

Mohammad

출장 여행
좋아요: 청결 상태
2021년 3월에 2박 숙박함
답변 제공: HK 님, 2021년 3월 16일
Dear Guest; Thank you for sending us your feedback. Our aim is to provide our guest with memorable experiences and I do apologize that we could not meet your expectations. Thank you for the time to share your experience and I hope to welcome you back to Nova Plaza Crystal Hotel in the future and be able to restore your faith. Yours sincerely, Sebahattin Ünal Nova Plaza Crystal Hotel General Manager

8/10 - 좋아요

Garip

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2020년 10월에 1박 숙박함
답변 제공: HK 님, 2021년 3월 7일
Dear Valued Guest, Thank you very much for taking the time to share your positive feedback following your recent visit and sharing your remarkable experience with us . First of all we are very happy to be able to host you in our legendary hotel. It was a true pleasure for us to read your thoughtful comment and we are glad to hear that we were able to meet your every single expectation in overall. It will be our pleasure to welcome you back soon again and provide you the finest Turkish hospitality again here at the Nova Plaza Crystal Hotel . Warmest Regards, Sebahattin Ünal Nova Plaza Crystal Hotel General Manager

10/10 - 훌륭해요

Jahanzeb

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
FRESH BREAKFAST AND GOOD LOCATION
If someone wants to enjoy mouth watering fresh breakfast then I strongly recommend this hotel. Location was excellent and FRESH BREKFAST WON MY FAMILY HEART. RESTAURANT STAFF AND SPECIALLY COOK IS VERY VERY NICE LADY WHO KEEP HER HANDS AND MOUTH COVER EVEN HEAD WAS ALSO COVERED WITH CAP, ALL KITCHEN SOPS WERE FOLLOWED AND ALL STAFF MEMBERS WERE NEAT AND CLEAN
2021년 1월에 4박 숙박함
답변 제공: HK 님, 2021년 2월 14일
Dear Valued Guest, Thank you very much for taking the time to share your positive feedback following your recent visit and sharing your remarkable experience with us . First of all we are very happy to be able to host you in our legendary hotel. It was a true pleasure for us to read your thoughtful comment and we are glad to hear that we were able to meet your every single expectation in overall. It will be our pleasure to welcome you back soon again and provide you the finest Turkish hospitality again here at the Nova Plaza Crystal Hotel . Warmest Regards, Sebahattin Ünal Nova Plaza Crystal Hotel General Manager

10/10 - 훌륭해요

jahanzeb

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 1월에 4박 숙박함
답변 제공: HK 님, 2021년 2월 14일
Dear Valued Guest, Thank you very much for taking the time to share your positive feedback following your recent visit and sharing your remarkable experience with us . First of all we are very happy to be able to host you in our legendary hotel. It was a true pleasure for us to read your thoughtful comment and we are glad to hear that we were able to meet your every single expectation in overall. It will be our pleasure to welcome you back soon again and provide you the finest Turkish hospitality again here at the Nova Plaza Crystal Hotel . Warmest Regards, Sebahattin Ünal Nova Plaza Crystal Hotel General Manager

10/10 - 훌륭해요

Zak

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was a nice clean hotel. Breakfast was delicious!
2021년 1월에 1박 숙박함
답변 제공: HK 님, 2021년 1월 19일
Dear Valued Guest, Thank you very much for taking the time to share your positive feedback following your recent visit and sharing your remarkable experience with us . First of all we are very happy to be able to host you in our legendary hotel. It was a true pleasure for us to read your thoughtful comment and we are glad to hear that we were able to meet your every single expectation in overall. It will be our pleasure to welcome you back soon again and provide you the finest Turkish hospitality again here at the Nova Plaza Crystal Hotel . Warmest Regards, Sebahattin Ünal Nova Plaza Crystal Hotel General Manager

10/10 - 훌륭해요

English

출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Many Thanks for front desk team everything was very nice
2020년 12월에 4박 숙박함
답변 제공: HK 님, 2021년 1월 5일
Dear Valued Guest, Thank you very much for taking the time to share your positive feedback following your recent visit and sharing your remarkable experience with us . First of all we are very happy to be able to host you in our legendary hotel. It was a true pleasure for us to read your thoughtful comment and we are glad to hear that we were able to meet your every single expectation in overall. It will be our pleasure to welcome you back soon again and provide you the finest Turkish hospitality again here at the Nova Plaza Crystal Hotel . Warmest Regards, Sebahattin Ünal Nova Plaza Crystal Hotel General Manager

10/10 - 훌륭해요

Oleksii

출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
No parking
No parking!
2020년 12월에 2박 숙박함
답변 제공: HK 님, 2021년 1월 5일
Dear Valued Guest, Thank you very much for taking the time to share your positive feedback following your recent visit and sharing your remarkable experience with us . First of all we are very happy to be able to host you in our legendary hotel. It was a true pleasure for us to read your thoughtful comment and we are glad to hear that we were able to meet your every single expectation in overall. It will be our pleasure to welcome you back soon again and provide you the finest Turkish hospitality again here at the Nova Plaza Crystal Hotel . Warmest Regards, Sebahattin Ünal Nova Plaza Crystal Hotel General Manager