The comfort and facilities of our stay were good, but in the end, although I had rewarded most of the staff, when I left the hotel, I was behind the wheel. No one came to my wife's aid to carry the luggage. We found out that my wife's jewelry ring had fallen while taking the suitcase out of the hotel, then we quickly returned to the hotel and everything we found could not be found.And I gave the reservation a phone number to let me know if it was possible, but I do not believe they can find it