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굴하네파르크 호텔 & 스파 여행 후기

4 out of 5
굴하네파르크 호텔 & 스파
Nobethane Caddesi, No:1 Sirkeci, Istanbul, Istanbul

이용 후기

7.8

좋아요

평점 10 - 훌륭해요. 586개 이용 후기 중 170개" "
평점 8 - 좋아요. 586개 이용 후기 중 254개" "
평점 6 - 괜찮아요. 586개 이용 후기 중 84개" "
평점 4 - 별로예요. 586개 이용 후기 중 36개" "
평점 2 - 너무 별로예요. 586개 이용 후기 중 42개" "

8.0/10

청결 상태

8.2/10

직원 및 서비스

6.8/10

편의 시설/서비스

7.2/10

숙박 시설 상태 및 시설

7.0/10

친환경

이용 후기

10/10 - 훌륭해요

Aatika

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent location and very friendly staff
2024년 2월에 4박 숙박함
답변 제공: Ali 님, 2024년 2월 29일
Dear Valued GuestThank you for your kind reviewBest regards

10/10 - 훌륭해요

Samir

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The rooms are very spacious and clean.
2024년 2월에 3박 숙박함
답변 제공: Ali 님, 2024년 2월 29일
Dear Valued GuestThank you for your kind reviewBest regards

2/10 - 너무 별로예요

Murat

단체 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Vorsicht ob ich 2 einzelbetten rezerviert habe habe ich einen mitelgrossen Bett bekommen. und dann wird von Management nicht weiter geholfen also sehr vorsichtig was hier bucht
2023년 12월에 7박 숙박함

10/10 - 훌륭해요

Semiha

2023년 11월에 1박 숙박함

8/10 - 좋아요

Sofia

가족 여행
The room was clean, staff were nice and helpful. The manager gave us ideas of tours and things we could see on our own.
2023년 9월에 2박 숙박함
답변 제공: Ali 님, 2023년 11월 5일
Dear Valued GuestThank you for your kind reviewBest regards

10/10 - 훌륭해요

Tina

2023년 9월에 1박 숙박함
답변 제공: Ali 님, 2023년 10월 21일
Dear Valued GuestThank you for your kind reviewBest regards

8/10 - 좋아요

Johni

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Vriendelijk personeel , lekker en goed ontbijt ,schoon en comfortabel kamers
2023년 5월에 5박 숙박함
답변 제공: Ali 님, 2023년 6월 2일
Dear Valued GuestThank you for your kind reviewBest regards

2/10 - 너무 별로예요

Wissam

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Worst experience ever… it was horrible, they cancelled my reservation to offer higher price… too bad
2023년 1월에 3박 숙박함
답변 제공: ali 님, 2023년 2월 18일
Dear Valued Guest, Thank you for your comments after your recent visit on expedia.com We always endeavour to offer the highest level of service and it would appear that on this occasion that we failed to meet your expectations. Your comments will of course be forwarded to the relevant management for their attention. We do hope that despite your disappointment on this occasion, we have the opportunity of welcoming you back to the hotel in the future. I look forward to welcoming you back to Gülhanepark Hotel Istanbul near soon. Best regards

10/10 - 훌륭해요

실제 이용하신 고객

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 12월에 2박 숙박함
답변 제공: ali 님, 2023년 1월 15일
Dear Guest, First of all thank you very much for your kind vote regarding your recent stay in Gülhanepark Hotel Istanbul. Sincerely,

8/10 - 좋아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Wonderful stay
Trip was amazing and response of the hotel team was great
2022년 12월에 4박 숙박함
답변 제공: ali 님, 2023년 1월 15일
Dear Guest, First of all thank you very much for your kind vote regarding your recent stay in Gülhanepark Hotel Istanbul. Sincerely,

6/10 - 괜찮아요

Alex

가족 여행
좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Sound proofing and air conditioning need to be improve
2022년 12월에 2박 숙박함
답변 제공: ali 님, 2023년 1월 15일
Dear Guest, First of all thank you very much for your kind vote regarding your recent stay in Gülhanepark Hotel Istanbul. Sincerely,

8/10 - 좋아요

Rachid

6/10 - 괜찮아요

Emre

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2022년 9월에 4박 숙박함
답변 제공: ali 님, 2023년 1월 15일
Dear Guest, First of all thank you very much for your kind vote regarding your recent stay in Gülhanepark Hotel Istanbul. Sincerely,

2/10 - 너무 별로예요

Salim

가족 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Old furniture. Bed sheets were used and dirty when we admitted to the room. We asked for new, they said sorry we are running out of bed sheets and billow cases. Rooms are very narrow. Despite we paid for extra person, no extra bed offered.
2022년 7월에 3박 숙박함
답변 제공: ali 님, 2022년 8월 1일
Dear Valued Guest, Thank you for taking your time to write your comments after your recent visit on expedia.com We always endeavour to offer the highest level of service and it would appear that on this occasion that we failed to meet your expectations. Your comments will of course be forwarded to the relevant management for their attention. We do hope that despite your disappointment on this occasion, we have the opportunity of welcoming you back to the hotel in the future. I look forward to welcoming you back to Gülhanepark Hotel Istanbul near soon. Sincerely

2/10 - 너무 별로예요

Dana

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Don't stay in this hotel!
Don't book this hotel!Pay attention,the pictures with the rooms are fake.I choose to stay there because I liked the photo with rooms showed on your site .In reality they gave me a room completly different with a horible smell with no sitting area and dinning area as presented in tne photo with very olt towels with strange smell.They cheat people !Horrible brekfast! DON'T book this hotel,there are plenty of nice hotels around that are not cheating people with fake pictures!
2022년 4월에 4박 숙박함
답변 제공: ali 님, 2022년 6월 2일
Dear Valued Guest, Thank you for taking your time to write your comments after your recent visit on expedia.com We always endeavour to offer the highest level of service and it would appear that on this occasion that we failed to meet your expectations. Your comments will of course be forwarded to the relevant management for their attention. We do hope that despite your disappointment on this occasion, we have the opportunity of welcoming you back to the hotel in the future. I look forward to welcoming you back to Gülhanepark Hotel Istanbul near soon. Sincerely

8/10 - 좋아요

Jose

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great hotel for the price.
2022년 4월에 1박 숙박함
답변 제공: ali 님, 2022년 6월 2일
Dear Guest, First of all thank you very much for your kind vote regarding your recent stay in Gülhanepark Hotel Istanbul. Sincerely,

2/10 - 너무 별로예요

Basir

가족 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Der Unterkunft war sauber,aber nicht so wie die Expedia beschrieben hat ;Ausblicke,Dusche, Zimmer, Frühstück mangelhaft,
2022년 3월에 4박 숙박함
답변 제공: ali 님, 2022년 3월 23일
Dear Valued Guest, Thank you for taking your time to write your comments after your recent visit on expedia.com We always endeavour to offer the highest level of service and it would appear that on this occasion that we failed to meet your expectations. Your comments will of course be forwarded to the relevant management for their attention. We do hope that despite your disappointment on this occasion, we have the opportunity of welcoming you back to the hotel in the future. I look forward to welcoming you back to Gülhanepark Hotel Istanbul near soon. Sincerely

10/10 - 훌륭해요

shamraiz

가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We stayed a week there.Everything was perfect from cleaning to spa. One downside from kids they were not English style breakfast on the menu.Walking Distance to metro,tram stations.You can walk to blue mosque in 7-8 minutes while looking on shops.
2022년 2월에 5박 숙박함
답변 제공: Ali 님, 2022년 3월 1일
Dear Guest, First of all thank you very much for your kind vote regarding your recent stay in Gülhanepark Hotel Istanbul. Sincerely,

8/10 - 좋아요

pertti

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Rauhallinen Hotelli Gulhanessa
Yltäkylläisen ystävällinen henkilökunta.Huone puhdas ja iso sänky.Aamiainen kattava.
2022년 2월에 1박 숙박함
답변 제공: Ali 님, 2022년 3월 1일
Dear Guest, First of all thank you very much for your kind vote regarding your recent stay in Gülhanepark Hotel Istanbul. Sincerely,

4/10 - 별로예요

Albert

가족 여행
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
The breakfast is very poor. Very bad quality of food and not to mention the 2 only juices they have. Tasted totally terrible. They didn't have umbrellas for our use, the room size was very small compared to what seems to be on the pictures, the pillow were very unconfortablen and the location and surrounding could be better. We won't be coming back def
2022년 1월에 3박 숙박함
답변 제공: Ali 님, 2022년 2월 12일
Dear Valued Guest, Thank you for taking your time to write your comments after your recent visit on expedia.com We always endeavour to offer the highest level of service and it would appear that on this occasion that we failed to meet your expectations. Your comments will of course be forwarded to the relevant management for their attention. We do hope that despite your disappointment on this occasion, we have the opportunity of welcoming you back to the hotel in the future. I look forward to welcoming you back to Gülhanepark Hotel Istanbul near soon. Sincerely

8/10 - 좋아요

Zyeem

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I booked for the room with spa but my room was canceled. Fortunately they gave a bigger room but with no spa free access. Breakfast fast is good. I have visited spa outside, so don't know about their spa. They arranged covid test for me inside hotel for 200 TRY. They provided transportation to airport Istanbul IST for 500 TRY.
2022년 2월에 1박 숙박함
답변 제공: Ali 님, 2022년 2월 12일
Dear Guest, First of all thank you very much for your kind vote regarding your recent stay in Gülhanepark Hotel Istanbul. Sincerely,

8/10 - 좋아요

FARIS

단체 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
3 nights in Istanbul
It is a good hotel due to its location, it in the middle of everything you may need. Generally, this property is clean, quiet and friendly stuff.
2021년 10월에 2박 숙박함
답변 제공: Ali 님, 2022년 2월 12일
Dear Guest, First of all thank you very much for your kind vote regarding your recent stay in Gülhanepark Hotel Istanbul. Sincerely,

6/10 - 괜찮아요

Özlem

가족 여행
좋아요: 직원 및 서비스, 객실의 편안함
While we specifically booked a superior room for 4, at our check-inn we got a room for 3. The receptionist insisted that the room was for 4 and that this was the room we had booked. There were only 3 beds so they placed an extra bed. We did not agree with it and called hotels.com. Miss Mary was very helpfull and started looking for alternatives. After some calls we agreed to stay for the night and proceed searching the next day. While we had breakfast the hotel owner Soner bey came to us and appologised for the misunderstanding. He told us there was a mix-up. The receptionist was fired and we got our superior room for four. It’s located at the center of public transportpoint sirkeci. The location couldn’t be better. The hotel is the last one in the street so there is no traffic or noise in the night. There is an archeologic site just in front of the hotel which makes it more special if you have a room with view on the street. The cookingstaff was extremely helpfull and friendly and the breakfast dishes (hot buns, cheese buns,…) were home made. There was even soup. The staff is very friendly but the hotel needs some adjustments. The rooms are noisy, there were guests smoking in the rooms so in the morning we would wake up with cigarettesmoke. We did not dare to complain anymore so we left it for what it was. Overall it was an Ok hotel for a short stay.
2021년 10월에 6박 숙박함
답변 제공: Ali 님, 2022년 2월 12일
Dear Valued Guest, Thank you for taking your time to write your comments after your recent visit on expedia.com We always endeavour to offer the highest level of service and it would appear that on this occasion that we failed to meet your expectations. Your comments will of course be forwarded to the relevant management for their attention. We do hope that despite your disappointment on this occasion, we have the opportunity of welcoming you back to the hotel in the future. I look forward to welcoming you back to Gülhanepark Hotel Istanbul near soon. Sincerely

10/10 - 훌륭해요

Howida

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 9월에 3박 숙박함
답변 제공: Soner ONAL 님, 2021년 10월 3일
Dear Guest, First of all thank you very much for your kind vote regarding your recent stay in Gülhanepark Hotel Istanbul. Sincerely,

6/10 - 괜찮아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
good but over priced
+ The location is near lots of shops, restuarants and tram station. + Service and workers are very friendly and helpful. + Room was wheelchair accissible - The location is not accissible, its very difficult for cars to reach so you will not have a taxi by hotel door, you always need to walk at least 300 m to reach an area where taxi can be. - The building is old and rooms decore is old. - I believe the room price per night is very high compared to the overall experience, same price can be paid for better hotels.
2021년 9월에 3박 숙박함
답변 제공: Soner ONAL 님, 2021년 10월 1일
Dear Guest, First of all thank you very much for your kind vote regarding your recent stay in Gülhanepark Hotel Istanbul. Sincerely,

2/10 - 너무 별로예요

ASLAM

단체 여행, 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Bad stay - kids were uncomfortable - not recommend
In my 20 years I have stayed in many hotels and this has been the terrible one. The location of the hotel is excellent but difficult to find the hotel if you are in car or taxi as google map keeps you circling around the hotel. No place to park the park. There were only 02 staffs handling the hotel management one at the reception and the other multi tasking. Once you enter the hotel day or evening the lights are never on as if it is going to close any moment. I wasn't given the room i booked and was given some another type of room. Upon request to change the room i was told the hotel is full and you have one of the best rooms. Now comes the best part. I stayed in the hotel for 02 nights, in the best room there wasn't any blankets and we were 4 guests. TV, telephone both were not working. so i had to go down to call them. the next day TV was fixed but unfortunately realised that the remote control have no battery and cover. the room walls were dirty with coffee stins. the small table was faded as if it was never cleaned in its life. the room card key never worked in 2 days as door lock was not working so everytime i go out and come back i had to ask one of their staffs to accompany me. breask fast was terrible. as per hotel.com no spa credit or welcome drinks or morning coffee with pastries or water ever offered. the toilet was very small and not clean. i would never rate this hotel as 4star instead should be no star or one star hotel. its a cheat on the website.
telephone which never worked during my 02 days stay
the condition of the table.during this covid no one would like to even keep a trash on this table. and this was supposed to be the best room.
first day tv didnt work and technician had to fix it but no battery in the remote. even upon telling the staff do not enter the room in our absence it did happen.
the walls arent clean and had many stains. No blankets in the room and no tea coffee packs.  i have more pics of the toilet but i dont want to post it.
2021년 7월에 2박 숙박함
답변 제공: Soner ONAL 님, 2021년 7월 30일
Dear Valued Guest, Thank you for taking your time to write your comments after your recent visit on expedia.com We always endeavour to offer the highest level of service and it would appear that on this occasion that we failed to meet your expectations. Your comments will of course be forwarded to the relevant management for their attention. We do hope that despite your disappointment on this occasion, we have the opportunity of welcoming you back to the hotel in the future. I look forward to welcoming you back to Gülhanepark Hotel Istanbul near soon. Sincerely

8/10 - 좋아요

실제 이용하신 고객

2021년 7월에 2박 숙박함
답변 제공: Soner ONAL 님, 2021년 7월 30일
Dear Guest, First of all thank you very much for your kind vote regarding your recent stay in Gülhanepark Hotel Istanbul. Sincerely,

8/10 - 좋아요

Durdu

2021년 7월에 3박 숙박함

10/10 - 훌륭해요

Muab

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good condition...neer many resturants..
2021년 6월에 4박 숙박함
답변 제공: Soner ONAL 님, 2021년 7월 6일
Dear Guest, First of all thank you very much for your kind vote regarding your recent stay in Gülhanepark Hotel Istanbul. Sincerely,

10/10 - 훌륭해요

Howida

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice hotel
The staff all of them are friendly and helpful The location excellent Breakfast is great I enjoyed staying in a lot Special thanks to Seif Eldin at the reception desk Special thanks to Sembol for making our stay comfortable
2021년 6월에 6박 숙박함
답변 제공: Soner ONAL 님, 2021년 7월 6일
Dear Guest, First of all thank you very much for your kind vote regarding your recent stay in Gülhanepark Hotel Istanbul. Sincerely,

6/10 - 괜찮아요

Umut Berke

출장 여행
좋아요: 청결 상태
Tek kişilik ayrı yatak talep etmiştik fakat çift kişilik yatak verildi. Ücretsiz spa ve ücretsiz hoşgeldin içeceklerinden bahsediliyordu fakat onlarda yoktu. Odayı sigara içilebilen olarak işaretlemiştik fakat otelde sigara içilen oda yoktu. Kahvaltı güzeldi. Konum ve temizlik güzeldi. Mehmet Beyin ilgi alakası biraz teselli oldu.
2021년 6월에 3박 숙박함
답변 제공: Ali 님, 2021년 6월 27일
Merhaba Umut Bey, Öncelikle paylaşımınız için teşekkür eder, yaşamış olduğunuz olumsuzluk için özür dileriz. Size konaklama yapmış olduğumuz süre içerisinde de söylediğimiz ve size kendi rezervasyon fişinizde de gösterdiğimiz gibi odanızı 2 ayrı yataklı değil özellikle tek yataklı istediğinizi gösterdik ve aynı zamanda odalarımızın tamamımın sigara içilmez olduğunu da aynı form üzerinden teyit ettik. Sizleri daha iyi şartlarda konaklatmak dileğiyle... Saygılarımızla

2/10 - 너무 별로예요

실제 이용하신 고객

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Wir wurden freundlich empfangen und sind mit positiven Gefühlen in den Hotelaufenthalt gestartet Leider hat sich das Blatt nach kurzer Zeit gewendet.Das Zimmer war bereits bei Eintritt sehr dreckig. Überall lagen Haare von ehemaligen Gästen herum. Das Waschbecken u. Dusche wurden nur oberflächlich gereinigt. Wir sind nur mit Schlappen Duschen gegangen. Die Handtücher waren immer befleckt. Toilettenpapier bekamen wir oft erst auf Anfrage . Die Wände sind so dünn, dass man sich nachts um 3Uhr die Kochsendung des Zimmernachbars mit anhören musste. Es gibt keinerlei Sonnenschutz am Fenster, sodass man gleich bei Sonnenaufgang wach werden musste. Da das Bett sehr hart und ungemütlich war, war das sowieso zwangsläufig auch immer der Fall. Beim Frühstück wurde uns ein Teller mit Gurken, Tomaten, einer Scheibe salami, 2 Scheiben Käse und Pommes serviert. Für ein 4-Sterne Hotel ist da, denke ich sowohl geschmacklich als auch quantitativ, noch ein bisschen Luft nach oben. Aus diesem Grund haben wir nur am ersten Tag und danach nie wieder dort gefrühstückt. Bei der Reservierung wurde uns bestätigt, dass wir mit einem Willkommensgetränk empfangen werden. Dies war nicht der Fall. Darüber hinaus wurde uns bestätigt, dass wir einen einmaligen Wellnessgutschein erhalten. Der Rezeptionist bestätigte dies zunächst, hat aber nach der Behandlung 500TL von uns verlangt.Uns wurde jede Wasserflasche, die wir aus der Minibar entnommen haben, berechnet obwohl dort kein Preisschild angebracht wurde.
2021년 6월에 10박 숙박함
답변 제공: Soner ONAL 님, 2021년 6월 23일
Dear Valued Guest, Thank you for taking your time to write your comments after your recent visit on expedia.com We always endeavour to offer the highest level of service and it would appear that on this occasion that we failed to meet your expectations. Your comments will of course be forwarded to the relevant management for their attention. We do hope that despite your disappointment on this occasion, we have the opportunity of welcoming you back to the hotel in the future. I look forward to welcoming you back to Gülhanepark Hotel Istanbul near soon. Sincerely

10/10 - 훌륭해요

실제 이용하신 고객

단체 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Reception staff were super nice and helpful, would definitely stay there again.
2021년 6월에 3박 숙박함
답변 제공: Soner ONAL 님, 2021년 6월 23일
Thank you for your kind comment. We hope to see you again in near future. Best regards

6/10 - 괜찮아요

Farzana

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
This hotel rooms are clean but two floors are under construction and the restaurant is closed .
2021년 5월에 2박 숙박함
답변 제공: Soner ONAL 님, 2021년 5월 30일
Thanks for your review. Best regards

8/10 - 좋아요

실제 이용하신 고객

2021년 3월에 3박 숙박함
답변 제공: Soner ONAL 님, 2021년 4월 19일
Thanks for your review

10/10 - 훌륭해요

EDVARD

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 1월에 15박 숙박함
답변 제공: Soner ONAL 님, 2021년 2월 12일
Thanks for your review. Best regards

10/10 - 훌륭해요

Mourad

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Réservez les yeux fermés
Très bon hôtel, excellent rapport qualité prix, bon emplacement, hôtel propre et surtout excellent accueil. Petit bémol un petit déjeuner basique
2020년 11월에 3박 숙박함
답변 제공: Soner ONAL 님, 2020년 11월 30일
Bizimle konakladığınız için teşekkür ederiz. Görüşleriniz bizim için önemlidir!

10/10 - 훌륭해요

aiman

단체 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2020년 11월에 1박 숙박함
답변 제공: Soner ONAL 님, 2020년 11월 30일
Bizimle konakladığınız için teşekkür ederiz. Görüşleriniz bizim için önemlidir!

4/10 - 별로예요

Arif

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2020년 8월에 5박 숙박함
답변 제공: Soner ONAL 님, 2020년 8월 28일
Dear Valued Guest, Thank you for taking your time to write your comments after your recent visit on expedia.com We always endeavour to offer the highest level of service and it would appear that on this occasion that we failed to meet your expectations. Your comments will of course be forwarded to the relevant management for their attention. We do hope that despite your disappointment on this occasion, we have the opportunity of welcoming you back to the hotel in the future. I look forward to welcoming you back to Gülhanepark Hotel Istanbul near soon. Sincerely, Soner ONAL General Manager Gulhanepark Hotel Istanbul

2/10 - 너무 별로예요

Mohamed 님, UK

아이를 동반한 가족 여행
별로예요: 직원 및 서비스, 편의 시설/서비스
Air conditioning was just a fan never made the room cold at all no water no breakfast even though advertised when booking. Asked for airport shuttle quotes double the price of a normal taxi. Avoid staying in this hotel!!!
2020년 8월에 2박 숙박함
답변 제공: Soner ONAL 님, 2020년 8월 28일
Dear Valued Guest, Thank you for taking your time to write your comments after your recent visit on expedia.com We always endeavour to offer the highest level of service and it would appear that on this occasion that we failed to meet your expectations. Your comments will of course be forwarded to the relevant management for their attention. We do hope that despite your disappointment on this occasion, we have the opportunity of welcoming you back to the hotel in the future. I look forward to welcoming you back to Gülhanepark Hotel Istanbul near soon. Sincerely, General Manager Gulhanepark Hotel Istanbul

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태
Corona problematikken gjorde der ikk var mad på hotellet. Trænings centeret er simpelthen for elendigt. Sengen var skæv på den ene side. Service og renlighed var ok det virkede som dejlige mennesker der arbejdede der
2020년 7월에 7박 숙박함
답변 제공: ali 님, 2020년 8월 9일
Bizimle konakladığınız için teşekkür ederiz. Görüşleriniz bizim için önemlidir!

8/10 - 좋아요

Volkan

2020년 3월에 4박 숙박함
답변 제공: Soner ONAL 님, 2021년 6월 23일
Thank you for your kind comment. We hope to see you again in near future. Best regards

8/10 - 좋아요

Ebru 님, Münster

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Die Lage des Hotels war umwerfend. In wenigen Gehminuten konnte man alles Zentrale erreichen. Die Jungs unten am Schalter waren total lieb und hilfsbereit. Das Frühstück hatte zwar nicht viel Auswahl, aber im Gesamtpaket kann ich es nur empfehlen.
2020년 3월에 7박 숙박함
답변 제공: soner 님, 2020년 4월 5일
Thank you for your kind comment. We hope to see you again in near future. Best regards

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
As far as Turkish Hotels it is really nice. Great location, clean, and had a nice bathtub. Terrace is probably nice in the summer, but it was winter so... Overall good
2020년 2월에 1박 숙박함
답변 제공: soner 님, 2020년 3월 10일
Dear Valued Guest, Thank you very much for your kind review. We hope to see you again soon. Best regards

8/10 - 좋아요

behice

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2020년 3월에 1박 숙박함
답변 제공: soner 님, 2020년 4월 5일
Thank you for your kind comment. We hope to see you again in near future. Best regards

8/10 - 좋아요

실제 이용하신 고객

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Super und gut gelegen. Sauber hilfsbereit Freundlich Gute personal
2020년 2월에 3박 숙박함
답변 제공: soner 님, 2020년 2월 26일
Dear Valued Guest, Thank you for your review Best regards,

10/10 - 훌륭해요

Ahmet

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2020년 2월에 1박 숙박함
답변 제공: soner 님, 2020년 2월 14일
Dear Ahmed, Thank you you so much for your kind review. Best regards,

10/10 - 훌륭해요

Murat

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 1월에 2박 숙박함
답변 제공: soner 님, 2019년 1월 28일
Dear Murat, Thank you for your review. Best regards

8/10 - 좋아요

jalal

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
2018년 12월에 4박 숙박함
답변 제공: soner 님, 2019년 1월 18일
Dear Guest, First of all thank you very much for your kind vote regarding your recent stay in Gülhanepark Hotel Istanbul. Sincerely,

10/10 - 훌륭해요

Nadine

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2018년 11월에 7박 숙박함
답변 제공: soner 님, 2018년 12월 18일
Dear Nadine, Thanks for your vote. We hope to see you again in near future. Best regards