Sehr geehrter Frank,Vielen Dank, dass Sie sich die Zeit genommen haben, diese Erfahrung mit uns zu teilen. Details wie diese sind für uns von entscheidender Bedeutung, damit wir wissen, was wir tun können, um es beim nächsten Mal besser zu machen. Wenn Sie weitere Vorschläge haben, wie wir Ihr Erlebnis verbessern können, zögern Sie bitte nicht, uns zu kontaktieren.Mit freundlichen Grüßen von Apartments Stella Plava Laguna,Sandra KopicGeneral Manager

Dear Luca,We would like to thank you for your visit. It is always a pleasure to hear our guests had nice time in Apartments Stella Plava Laguna. We are looking forward to welcome you again and send you warm regards! Sandra KopicGeneral Manager

Dear Namko,Thank you for taking the time to share this experience with us. Details like these are vitally important to us so we know what we can do to make it better next time. If you have any additional suggestions for how we can improve your experience, please don’t hesitate to reach us out.With kind regards from Apartments Stella Plava Laguna,Sandra KopicGeneral Manager

Sehr geehrter Herr Hans,Vielen Dank für Ihr Feedback zu Ihrem Aufenthalt in den Apartments Stella Plava Laguna.Wir möchten uns noch einmal für alle Unannehmlichkeiten entschuldigen, die Ihnen bei Ihrer Ankunft in der Wohnung entstanden sind. Unsere Housekeeping-Abteilung sowie das technische Personal wurden umgehend über die Versäumnisse informiertSofort wurden Maßnahmen ergriffen, um alle Mängel zu beseitigen. Die Zufriedenheit unserer Gäste steht für uns an erster Stelle und es tut uns leid, dass keiner unserer Vergütungsvorschläge für Sie geeignet war, da wir unser Bestes getan haben, um in der gegebenen Situation und im Rahmen unserer Möglichkeiten angemessene Lösungen zu finden. Wir nutzen diese Gelegenheit, um Sie einzuladen, unser breites Angebot an Unterkünften verschiedener Kategorien zu durchsuchen, um diejenige auszuwählen, die Ihren Vorlieben am besten entspricht. Für weitere Fragen steht Ihnen unser Team gerne zur Verfügung, zögern Sie nicht, uns zu kontaktieren.Mit freundlichen Grüßen,Sandra KopicGeneral Manager

Sehr geehrter MaRco,Vielen Dank, dass Sie sich für unsere Apartments Stella Plava Laguna als Urlaubsziel entschieden haben und Ihre Eindrücke mit uns geteilt haben.Wir freuen uns, dass unsere Unterkunft bei Ihnen einen guten Eindruck hinterlassen hat. Die Kommentare unserer Gäste sind das beste Kriterium, um die Zufriedenheit mit unserem Service zu messen. Sie geben dem gesamten Team auch die nötige Motivation für neue Arbeitssiege.Nochmals vielen Dank für Ihre Empfehlung und wir hoffen, Sie wiederzusehen.Beste grüße,Sandra KopicGeneral Manager

Dear Markus,Our guest opinion is very important to us and helps us with our daily improvements. We are very sorry that we did not fulfill your expectations as well that you did not write the reason of your dissatisfaction. Despite all, we hope that you had a nice stay in Umag and that you will visit us again soon to see our improvements.Warm regards from Apartments Stella Plava Laguna,Sandra KopicGeneral Manager

Dear Maja,We would like to thank you for your visit. It is always a pleasure to hear our guests had nice time in Apartments Stella Plava Laguna. We are looking forward to welcome you again.Kind regards,Sandra KopicGeneral Manager

Dear Christelle, Thank you in the name of the whole team for such nice words and recommendations dedicated to Apartments Stella Plava Laguna and it’s related services. We were really glad to read your positive impressions and it’s nice to hear that you enjoyed in all the charms that the destination offers.Comments like this one are giving us a special motivation, it’s very encouraging to know that the hard work from our staff is recognized by the guests. We use this opportunity to invite you to another visit in our Stella Maris Resort where you can enjoy in all the surprises that we have prepared for our dear guests. Sending our best regards from Umag,Sandra KopicGeneral Manager

Liebe Bianca,Die Zufriedenheit unserer Gäste liegt uns am Herzen, deshalb freuen wir uns, dass Sie unseren Aufenthalt in unseren Apartments Stella Plava Laguna genossen haben. Allerdings bedauern wir den unangenehmen Geruch in der Wohnung, wir werden auf jeden Fall nachsehen, woher er kommt. Wir freuen uns über Ihren ehrlichen Beitrag und werden Ihr Feedback nutzen, um Verbesserungen vorzunehmen.Nochmals vielen Dank für das Teilen Ihrer Erfahrungen. Wir hoffen, dass Sie uns die Gelegenheit geben, Sie in Zukunft wieder bei uns begrüßen zu dürfen.Herzliche Grüße,Sandra KopicGeneral Manager

Dear Martina,Our guest opinion is very important to us and helps us with our daily improvements. We are very sorry that we did not fulfill your expectations as well that you did not write the reason of your dissatisfaction. Despite all, we hope that you had a nice stay in Umag and that you will visit us again soon to see our improvements.Warm regards from Apartments Stella Plava Laguna,Sandra KopicGeneral Manager

Dear guest, Thank you for being our guest and for rating us. We hope to welcome you again. Best regards from Umag, Luka Maleš General Manager

Dear guest, Thank you for the stay in our Sol Stella For Plava Laguna. Please know that we take the suggestions of our guests very seriously in order to implement the improvements in our service. Therefore, your suggestions have already been taken into consideration. In the hope you will come and visit us again we send you regards from Umag. Luka Maleš General Manager

Dear guest, Thank you for being our guest and for rating us. We hope to welcome you again. Best regards from Umag, Luka Maleš General Manager

Dear guest, Thank you for the stay in our Sol Stella for Plava Laguna. Your review is like a small handbook of advices for our future guests! Thank you in the name of the whole team for such nice words and recommendations dedicated to the hotel and it’s related services. We were really glad to read your positive impressions and it’s nice to hear that you enjoyed in all the charms that the destination offers. Comments like this one are giving us a special motivation, it’s very encouraging to know that the hard work from our staff is recognized by the guests. Sending our best from Umag, Luka Maleš General Manager

Dear guest, Thank you for the stay in our Sol Stella for Plava Laguna. Your review is like a small handbook of advices for our future guests! Thank you in the name of the whole team for such nice words and recommendations dedicated to the hotel and it’s related services. We were really glad to read your positive impressions and it’s nice to hear that you enjoyed in all the charms that the destination offers. Comments like this one are giving us a special motivation, it’s very encouraging to know that the hard work from our staff is recognized by the guests. Sending our best from Umag, Luka Maleš General Manager

Dear guest, Thank you for the stay in our Sol Amfora. We are sorry that we did not meet your expectations In the hope you will come and visit us again we send you regards from Umag. Luka Maleš General Manager

Dear Guest, Thank you for the stay in our Sol Stella. Thank you for your rating Sending our best from Umag, Luka Maleš General Manager

Poštovani gospodine Zlatko, Hvala što se bili naš gost i što ste ostavili Vaš komentar. Nadamo se da ćete nam se ponovo vratiti Lijep pozdrav Luka Maleš General Manager

Dear guest, Thank you for the visit in our Sol Stella Maris For Plava Laguna. We are sorry to hear that the vacation was not in line with your expectations. Please know that all the valuable comments of our guest are taken very seriously from our part in order to always have the best insights into the parts of our offer that we can further improve. We use this occasion to invite you to search throughout our Website a wide range of accommodation of different categories that we offer in order to choose the one that would better suit your preferences. Our team is available for any further questions, do not hesitate in contacting us. We hope to see you again in our facilities and send our best regards. Luka Maleš General Manager