Hi Karen! Thank you very much for your nice review. We make a point to be friendly here and the staff here are pretty great people. Thank you and we hope to see you again.

I am very sorry that happened to you. I would like to offer a free night at our hotel for you. Our system should not have allowed an overbooking and it is not our practice to overbook the hotel. So if you ever come back to Ithaca and willing to give us another try, I will comp the night for you. We deeply regret not being able to help you. Call us and ask for me, John.

Hello Tim! Thank you you for leaving a great review for us. We are all glad you had a great time here and we hope to see you again soon. Have a great day!

Thank you for taking your time to submit a review

Hi Jesus! Thank you for leaving a good review of your last stay. We are all happy it was pleasant for you. Hope to see you again soon!

Thank you for your review. We hope you enjoyed your stay with us and come back again soon! Have a great day.

Thank you for writing your review. We are all happy that you enjoyed your stay.

Thank you for writing your review about your last stay. I'm very sorry that you found the room in the condition that is unsatisfactory to you. We have taken your review to improve on room conditions. Thank you for letting us know.

Thank you for your wonderful review. We hope to see you again soon!

Thank you for writing your review about your last stay. We are very happy you enjoyed your stay and hope to see you again soon!

Thank you for your review. We will use your feedback to make some improvements. I'm sorry to hear about the room. Never hesitate to ask for a new one if you unsatisfied. Thank you.

Thank you for your review. I'm sorry that you didn't like the breakfast so I'm sorry for that. Glad you enjoyed the rest.

Thank you for writing your review about your last stay. We are very happy you enjoyed your stay and hope to see you again soon!

Hello and thank you for writing your review. I apologize for the lack of housekeeping experienced. At the very moment housekeeping is by request due to short staff. That should have been explained to you at check in and I'm very sorry if it wasn't. I do hope you will give us another chance so that we may give you a much better experience.

Thank you for your review. We hope to see you again soon.

Thank you for your review. We hope to see you again.

Thank you for your review.

Thank you for your review. We are very happy that you enjoyed your stay. Hope to see you again soon!

Thank you for your review.

Thank you for leaving a review about your recent stay I'm so sorry that you didn't have wonderful experience with us. We have heard your complaints and will be working to make sure these things don't happen in the future. Thank you again.

Thank you for your review Avraham. I'm very sorry you didn't have a pleasant stay with us and that we didn't have the bed you requested. We try to make sure everyone is comfortable and happy.I hope you give us another chance in the future.

Thank you for writing a review of your recent stay with us. I apologize that the phone and TV weren't working as they should have been. Especially the TV. I hope someone got it working for you. I also am sorry you didn't feel the friendliness of the staff here either. I have taken your comments and I'm sharing them with our whole staff. Thank you again for staying with us and I hope you give us another chance in the future.

Thank you for your great review. I'm very happy you enjoyed your stay and look forward to seeing you again in the future.Thank you and have a great day!

Thank you for taking the time to write a review. I'm really sorry you had a problem with the smell. Another room should have been offered to you and I'm sorry that happened.

Thank you for your review. I'm happy you had a pleasant stay with us. I hope you come back to us someday.

Thank you for writing a review. Yes, I'm very sorry about the juice machine. It is back up and running great now. When you stay with us again, you may have as much juice as you like, promise. Thank you for staying with us.

Thank you for writing your review of your stay with us. I'm sorry to hear that you didn't like your stay with us. I do hope you give us another chance in the future.

Thank you for your wonderful review! We are very happy you enjoyed your stay and hope to see you again soon!

Hello Joseph,Thank you for writing your review. It has been seen by everyone and I can tell you many plans are in the works to improve our building. Many renovations have already taken place and more to come. For example, every room has brand new lamps as of yesterday! So I hope you give us another chance in the future.

Thank you for writing such a nice review! :) We are very happy you enjoyed your stay and hope to see you again!

Thank you for giving us a good review and also for the things you didn't like. That will be fixed. Thank you very much and hope to see you again.

thank you for taking the time to submit a review.

Thank you very much for your great review! We hope you have a great day and come back to us again! Thank you.John

Thank you for leaving a review about us. I hope you have a great day.

Thank you for writing a review about your last stay. I'm sorry issue with towels and the refrigerator. Your review will be shared with the entire staff and those issues will be fixed. I hope you have a great day.

Thank you for your wonderful review! We are very happy you had a great stay and hope to see you again soon.

Thank you very much for you great review! We are happy you had a great stay and hope to see you again soon!

Thank you so much for your wonderful review! It's a pleasure to have you here and hope to see you again soon. Thank you!

Thank you for your positive review. We are happy that you enjoyed your stay and hope to host you again. Have a wonderful day!

Hello and thank you for your positive review. Although I am sorry about the door handle making it hard to get in the room. We have alerted maintenance to the problem so that it gets fixed. So thank you for sharing and we hope to see you again soon. Have a great day!

Thank you for your great review! We are very happy you enjoyed your stay and hope you come back! Have a great day!

I noticed that you turned into a stayover, and made a new reservation. we provide stayover service upon request. if you requested stayover service and your bed was not changed it could be because you had personal items on your bed. we don't touch personal items.

Thank you for submitting a review. we have a small crew but everyone cares immensely about the building and your experience.

Thank you for taking the time to submit a review.

We are sorry that you didn't enjoy your stay with us. We appreciate any feedback whether it is good or bad so that we can improve ourselves to make everyone happy. I hope you have a great day and hope you give us another chance.

Thank you for your positive review! We are happy you enjoyed your stay and hope to see you again soon. Have a great day!

Thank you for taking the time to submit a review. The cable company keeps doing updates, and the TVs seem to get confused.

terribly sorry that we didn't exceed your expectations.

terribly sorry about your experience. I will touch base with housekeeping.