외관

홈타운 스튜디오 & 컨퍼런스 센터 코틀랜드 여행 후기

2.5 out of 5

이용 후기

6.0
평점 10 - 훌륭해요. 745개 이용 후기 중 75개" "
평점 8 - 좋아요. 745개 이용 후기 중 187개" "
평점 6 - 괜찮아요. 745개 이용 후기 중 209개" "
평점 4 - 별로예요. 745개 이용 후기 중 165개" "
평점 2 - 너무 별로예요. 745개 이용 후기 중 109개" "

6.4/10

청결 상태

7.0/10

직원 및 서비스

3.0/10

편의 시설/서비스

5.6/10

숙박 시설 상태 및 시설

이용 후기

6/10 - 괜찮아요

Rongxiang

좋아요: 직원 및 서비스
2019년 5월에 1박 숙박함
답변 제공: Stephanie 님, 2019년 6월 25일
Thank you for ranking your stay.

6/10 - 괜찮아요

Richard

좋아요: 직원 및 서비스
Please note there is no elevator at the property. It is difficult to move heavy luggage to 2nd floor
2019년 5월에 2박 숙박함
답변 제공: Stephanie 님, 2019년 6월 25일
Thank you for taking the time to review us. We understand how frustrating it is to be on the second floor when there is no elevator. We apologize for the inconvenience and we hope the rest of your stay went well.

4/10 - 별로예요

실제 이용하신 고객

가족 여행
좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
We reserved property because there wasn’t anything available for our trip. We booked 5 months in advance for our son’s graduation from college. Unfortunately, we didn’t have many options. Ithaca and surrounding areas usually are not that busy except during graduation so better plan 6 months in advance to have more options. The hotel is outdated and run down. The beds were uncomfortable and we didn’t sleep well all night tossing and turning waking many times. Iron did not work, room had no closet and nowhere to hang clothes. We also didn’t have any towels and had to go down to front desk to request them. Plumbing worked well so at least bathtub and sink drained properly. We checked out early since we were able to find accommodations elsewhere.
2019년 5월에 2박 숙박함
답변 제공: Stephanie 님, 2019년 6월 25일
Thank you for taking the time to review our property. We are sorry your stay with us was not better. We are working to make improvements through out our hotel and your feedback is very helpful. Thank you.

2/10 - 너무 별로예요

실제 이용하신 고객

가족 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
So I don’t know where to begin. The staff was very nice and tried their hardest to make our stay pleasant,but unfortunately hotel was s nightmare. The pictures they have on the internet are deceiving. They have no kitchen, they will tell you that some of the rooms are already remodeled which is a lie, their carpets are nasty dirty, our room smell like dog/cat pee, our bathroom had mold, our refrigerator was broke, we had no rack to place our clothes or closet and one of our bed was broke. I had no choice but to stay there since it was my daughters graduation weekend for Cornell university. We booked a year in advance and most of the hotel in Ithaca New York triple their prices. When I book this hotel I looked at the pictures and I did not see all the negative reviews that are there now, remember I booked a year in advance. When I try to find Another hotel they were all booked. We had two rooms and it took us two hours to clean/Disinfect the room. I brought Lysol, Clorox wipes, and bought bed bug spray justb in case. If you’re reading this and still decide to book this hotel shame on you and you deserve what you get so don’t get upset when you’re at that hotel. I do not write many reviews but this one was very important. I definitely feel bad for the staff because they were very professional and did the best they could with the conditions that they had. They should be rewarded & given bonuses for what they have to put up with on due to the conditions of the hotel.
2019년 5월에 3박 숙박함
답변 제공: Stephanie 님, 2019년 6월 25일
We apologize your stay was not what it should have been and that you did not get the clean rooms you deserved. We appreciate you recognizing our amazing staff as we do try very hard to help our guest feel comfortable. We understand how disappointed you must have been and certainly you shouldn't have to clean your own rooms. We appreciate you taking the time to review us. Thank you.

6/10 - 괜찮아요

Connie

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
별로예요: 숙박 시설 상태 및 시설
2019년 5월에 2박 숙박함
답변 제공: Stephanie 님, 2019년 6월 25일
Thank you for ranking your stay.

4/10 - 별로예요

실제 이용하신 고객

2019년 5월에 2박 숙박함
답변 제공: Stephanie 님, 2019년 6월 25일
Thank you for ranking your stay.

8/10 - 좋아요

Robert

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
별로예요: 숙박 시설 상태 및 시설
Staff is EXCELLENT. The hotel needs some work, but it is in progress
2019년 5월에 1박 숙박함
답변 제공: Stephanie 님, 2019년 6월 25일
Thank you so much for recognizing our amazing staff. We are working hard to make updates and improvements. We hope to have you stay with us again.

4/10 - 별로예요

실제 이용하신 고객

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Dirty dirty with a layer of dirt ... but you really have no choice at graduation or move in time ... and they know that. Bring your own sheets , wear shoes in the shower and don’t touch anything .
2019년 5월에 1박 숙박함
답변 제공: Stephanie 님, 2019년 6월 25일
We are very sorry to hear your stay with us was not what it should have been. We appreciate you taking time to review our hotel. We are working hard to make improvements and your feedback is very helpful. Thank you.

4/10 - 별로예요

실제 이용하신 고객

가족 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The sheets had mildew on them😬 The staff was very nice.
2019년 5월에 2박 숙박함
답변 제공: Stephanie 님, 2019년 6월 25일
We are very sorry about your sheets. We have working on training housekeeping and laundry to look for issues like this. We appreciate your feedback as it helps us t know what we need to work on. Thank you for recognizing our amazing staff and for taking the time to review us.

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스
2018년 11월에 1박 숙박함
답변 제공: Ramada AGM 님, 2018년 12월 7일
Thank you for taking the time to rank your stay.

10/10 - 훌륭해요

실제 이용하신 고객

2018년 11월에 1박 숙박함
답변 제공: Ramada AGM 님, 2018년 12월 7일
Thank you so much for taking the time to rank your stay. We hope to see you again soon

8/10 - 좋아요

DD 님, Webster

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice hotel near the Center of the Arts 🎭 The best affordable hotel that we found in the area.
2018년 11월에 1박 숙박함
답변 제공: Ramada AGM 님, 2018년 12월 7일
Thank you so much for taking the time to review your stay. I'm so glad to hear you enjoyed your stay! We hope to see you again during your next visit to the Center of the Arts.

6/10 - 괜찮아요

Jamie 님, Newark

좋아요: 직원 및 서비스, 객실의 편안함
The Front desk staff was helpful and very friendly. Our bathroom had mold/mildew in several spots in the shower. The base of the toilet was not clean and had a “brown” spot on it.
2018년 10월에 1박 숙박함
답변 제공: Ramada AGM 님, 2018년 10월 15일
Thank you for taking the time to review your stay. I'm so glad to hear you found the front desk staff to be very friendly and helpful. I will pass your comments onto housekeeping. We hope to see you again in the future.

8/10 - 좋아요

Michael

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Room was ready early (we had to get to a wedding!), we were comfortable. When keys gave us trouble we got immediate help. Desk gave us directions. Wish we could have stayed more than one night
2018년 10월에 1박 숙박함
답변 제공: Ramada AGM 님, 2018년 10월 9일
Thank you so much for taking the time to review your stay. I'm so glad to hear you had a comfortable and enjoyable stay. We hope to see you again in the future.

4/10 - 별로예요

Cudberto

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2018년 9월에 2박 숙박함
답변 제공: Ramada AGM 님, 2018년 10월 7일
Thank you for ranking your stay.

10/10 - 훌륭해요

실제 이용하신 고객

2018년 9월에 2박 숙박함
답변 제공: Ramada AGM 님, 2018년 10월 7일
Thank you so much for taking the time to rank your stay.

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
Room did not get made up one night. Otherwise decent hotel.
2018년 9월에 2박 숙박함
답변 제공: Ramada AGM 님, 2018년 10월 7일
Thank you for taking the time to review your stay. I apologize your room did not receive housekeeping one night, I will see that the housekeeping inspector looks into this. We hope to see you again in the future.

8/10 - 좋아요

Julie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Older property but clean and comfortable.
2018년 9월에 1박 숙박함
답변 제공: Ramada AGM 님, 2018년 10월 7일
Thank you for taking the time to review your stay. I'm so glad to hear your room was clean and comfortable. We hope to see you again in the future.

4/10 - 별로예요

forestfairy123 님, Lowville

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
In our room there were multiple stains on the carpet and desk chair. There was a beat up mini fridge that was unplugged with a puddle of water sitting in the bottom. The wifi didn't work at all in the morning, so we couldn't get a printed receipt. The front desk clerk was pleasant upon check-in be and the lobby was attractive. No continental breakfast. The bathroom was ok. No idea where the ice machine was and the info binder didn't tell you. There must be better choices in Cortland.
2018년 9월에 1박 숙박함
답변 제공: Ramada AGM 님, 2018년 10월 7일
I apologize for your recent stay, we are working hard to make improvements through out the hotel and will take your comments into consideration. We do have a complimentary breakfast daily from 6am to 10am. We hope give us a chance again in the future.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good stay
Hotel was clean, check-in clerk-out clerks were great Friendly had a comfortable night no problems. When we travel we only want a clean and comfortable place we do not spend much time at the hotel. There are several places near by to eat within walking distance even a grocery store. Would stay again. Room was spacious
2018년 9월에 1박 숙박함
답변 제공: Ramada AGM 님, 2018년 9월 24일
Thank you so much for taking the time to review your stay. I'm so glad to hear you had a comfortable stay and enjoyed your clean spacious room. I will gladly pass on your compliments to the front desk staff. We hope to see you again soon.

4/10 - 별로예요

Janice 님, Sterling,NY

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
This hotel definitely needs a good cleaning. There was a lot of dust around the furniture in the room and dirt in the hallways. The phone in the room did not work. I was there to sleep during the day because I work the night shift I usually leave the tv on during the day so I am not getting woke by outside noises. The tv shut off constantly and when it came back on the volume was really loud and woke me up. I definitely won’t stay here again
2018년 9월에 2박 숙박함
답변 제공: AGM Tina 님, 2018년 9월 22일
Thank you for taking the time out of your day to let us know about your stay with us. We apoligize for any inconviences you may have had while staying with us and we will look into these issues.

4/10 - 별로예요

실제 이용하신 고객

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2018년 9월에 1박 숙박함
답변 제공: AGM Tina 님, 2018년 9월 18일
Thank you

8/10 - 좋아요

실제 이용하신 고객

Room was clean and very comfortable.
2018년 9월에 1박 숙박함
답변 제공: AGM Tina 님, 2018년 9월 15일
Thank you for taking the time out of you day to let us know about your stay with us. We are happy that enjoyed your stay with us and we hope to see you again on future vistis.

2/10 - 너무 별로예요

Terry

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Not good at all
We had bad bugs in our beds. Then we moved to another that had no working toilet. The room there need a makeover. The carpet smells.
2018년 9월에 1박 숙박함
답변 제공: AGM Tina 님, 2018년 9월 19일
Thank your taking of your day to let us know about your stay with us we apologize for any inconveniences you may have had while staying with us and we will address these issues directly

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2018년 9월에 1박 숙박함
답변 제공: Ramada AGM 님, 2018년 9월 11일
Thank you for taking the time to rank your stay

2/10 - 너무 별로예요

Shannon 님, CT

별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
We lost power during our stay and were not granted a refund. The bed only had a small fleece blanket, not even a comforter.
2018년 9월에 2박 숙박함
답변 제공: Ramada AGM 님, 2018년 9월 5일
I apologize for your recent stay I understand the inconvenience but unfortunately there was a power outage for a large portion of the town that was resolved as quickly as possible.

4/10 - 별로예요

Alan

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2018년 8월에 2박 숙박함
답변 제공: Ramada AGM 님, 2018년 9월 5일
Thank you for taking the time to rank your stay

10/10 - 훌륭해요

Terry 님, Yonkers, NY

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
It was a good location . Staff were very friendly and knowledgeable.
2018년 9월에 1박 숙박함
답변 제공: Ramada AGM 님, 2018년 9월 2일
Thank you so much for taking the time to review your stay. I'm so glad you enjoyed our centrally located location and knowledgeable and friendly staff.

6/10 - 괜찮아요

실제 이용하신 고객

When we got to our rooms one room was not llocked when I reported this there wasn’t concer and no one ever checked to make sure it was safe. The mirror was not clean in the other room.
2018년 8월에 1박 숙박함
답변 제공: Ramada AGM 님, 2018년 9월 5일
I apologize for your recent stay. I will see that this is looked into so it does not occur again. We hope to see you again in the future.

4/10 - 별로예요

실제 이용하신 고객

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
Floor in room was dirty, walls were deteriorating throughout hotel, beds were very uncomfortable, pillows were old and flat, bathroom walls were gross.
2018년 8월에 2박 숙박함
답변 제공: Ramada AGM 님, 2018년 9월 5일
I apologize for your recent stay. We are currently under renovation and working hard to make updates and improvements through out the hotel and hope you give us another chance in the future.

4/10 - 별로예요

Marie 님, Palmerton, Pa.

별로예요: 청결 상태, 숙박 시설 상태 및 시설
I was very disappointed with my stay at the Ramada Hotel & Conference Center in New York. I was given wrong information about the amenities of the Hotel. The pool was not available at the time that it was scheduled to be available. Therefore, I was unable to use it before check-out. The room had stains on the floor and I found garbage on the floor. There were issues with the bathroom as well. I would not recommend this Hotel to friends and family and I will not return again.
2018년 8월에 1박 숙박함
답변 제공: Ramada AGM 님, 2018년 9월 5일
I apologize for your recent stay. I will pass on your comments to housekeeping and see that they are corrected.

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
I have already reached out to support for full refund Which reasons and pictures of what i had to deal with at this property. This hotel should be shut down for health reasons. Sham on wyndham for putting their name on this property
2018년 8월에 1박 숙박함
답변 제공: Ramada AGM 님, 2018년 9월 5일
I apologize that you were not satisfied with your recent stay we are working hard to make updates and improvements through out the hotel.

2/10 - 너무 별로예요

Sandy 님, Hicksville NY

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Was a horrible hotel. The room, although it was somewhat clean, I didn’t even comfortable sleeping on the bed or sitting on the counter with your nam I didn’t even comfortable sleeping on the bed or sitting on the coach or chair. The place smelled awful. The continental breakfast was horrible. We had no choice but to stay there since every hotel was completely booked.
2018년 8월에 1박 숙박함
답변 제공: Ramada AGM 님, 2018년 9월 5일
I apologize for your recent stay. I will pass on your comments as we are always looking tor ways to improve.

4/10 - 별로예요

실제 이용하신 고객

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
The location is very convenient and accessible to major roads and highway.
2018년 8월에 1박 숙박함
답변 제공: Ramada AGM 님, 2018년 8월 28일
Thank you for taking the time to review your stay. I'm glad you enjoyed our convenient location, close to the highway and many restaurants.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2018년 8월에 1박 숙박함
답변 제공: Ramada AGM 님, 2018년 8월 28일
Thank you for taking the time to rank your stay.

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스
Clean & basic
2018년 8월에 1박 숙박함
답변 제공: Ramada AGM 님, 2018년 8월 28일
Thank you for taking the time to review your stay. We hope to see you again soon.

4/10 - 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
The first room was musty and the AC unit clanked. We were moved to a new room. The second room was also musty but the AC unit was better. The hotel was under renovation, but they should keep up with bathroom grout maintenance. Also, some of the towels were so so frayed that they were unravelling. Wifi was slow, unsecured and intermittent.
2018년 8월에 4박 숙박함
답변 제공: Ramada AGM 님, 2018년 9월 5일
Thank you for taking the time to review your stay. I will pass you comments on to maintenance and see that they are addressed. We are working hard to make updates and improvements and hope to see you again in the fututre.

4/10 - 별로예요

Chris 님, New Jersey

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
The rooms smell. There was hair in the bed. The hallways are dark and smell bad. One highlight: the folks at the front desk were very, very nice.
2018년 8월에 1박 숙박함
답변 제공: Ramada AGM 님, 2018년 9월 5일
Thank you for taking the time to review your stay. I'm glad to hear the front desk staff were so nice and accommodating. I will pass your comments on to housekeeping and see that they are corrected.

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2018년 8월에 1박 숙박함
답변 제공: Ramada AGM 님, 2018년 8월 23일
Thank you for taking the time to rank your stay

4/10 - 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
There was hair on the walls of the shower There was almost an empty roll of toilet tissue and no spare, had to track down housekeeping The TV was a 21" screen at most
2018년 8월에 1박 숙박함
답변 제공: Ramada AGM 님, 2018년 9월 5일
I apologize for your recent stay, I will pass your comments on to housekeeping and see that they are corrected. We are working hard to make improvements and hope to see you again in the future.

10/10 - 훌륭해요

Mayra 님, Queens

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Staff was very friendly caring and responsive for my needs immediately
2018년 8월에 2박 숙박함
답변 제공: Ramada AGM 님, 2018년 8월 28일
Thank you so much for taking the time to review your stay. I'm so glad you had a good stay and our staff was so responsive to your needs. We hope to see you again soon.

2/10 - 너무 별로예요

Beth 님, NC

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Dirty room. Pool hours were extremely short. Very run down
2018년 8월에 2박 숙박함
답변 제공: Ramada AGM 님, 2018년 8월 28일
I apologize for your recent stay. I will pass your comments about our pool hours, of 10am to 8pm, being too short. We are working hard to make improvements throughout the hotel so your feedback is very valuable.

6/10 - 괜찮아요

Nikki 님, New York, NY

좋아요: 직원 및 서비스
별로예요: 청결 상태
Overall wasn't a terrible last minute stay. However the tv remote was nowhere to be found, the one blanket provided was too small for the size of the bed and the ice machines were broken. There was absolutely no cigarette smell, something asthmatics like my self greatly appreciate and the bathroom was clean as far as I could tell 7/10
2018년 8월에 1박 숙박함
답변 제공: Ramada AGM 님, 2018년 8월 28일
Thank you for taking the time to review your stay. I'm glad you enjoyed your last minute stay and that your room was clean and free of any smoke smell. We hope to see you again in the future.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2018년 8월에 1박 숙박함
답변 제공: Ramada AGM 님, 2018년 8월 21일
Thank you so much for taking the time to rank your stay.

6/10 - 괜찮아요

Maria

별로예요: 청결 상태, 숙박 시설 상태 및 시설
Ok hotel
Pictures on the website not close to the reality
2018년 8월에 2박 숙박함
답변 제공: Ramada AGM 님, 2018년 9월 5일
Thank you for taking the time to review your stay. We are currently under renovation and working hard to make improvements through out the hotel and added new pictures as we go,

2/10 - 너무 별로예요

Concerned

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
The hotel was more like motel. No warm welcome. It was in disrepair with carpet glue on the walls. The room was dusty, bed sheets were not fresh, wrinkled and looked slept in and there was a long strand of hair in the bed. The toilet bowl was disgusting, long strands of hair on bathroom floor, mold around soap holder in shower, shower curtains were stained and drain would not stay up. I hardly got any sleep because the place felt dirty. I left as early as possible.
2018년 8월에 1박 숙박함
답변 제공: Ramada AGM 님, 2018년 8월 28일
I apologize for your recent stay. We are working hard to make updates and improvements through out the hotel so your feedback is extremely valuable. I will pass your comments onto housekeeping and see that they are corrected.

4/10 - 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 숙박 시설 상태 및 시설
The appearance from the outside is no welcoming. There are weeds, trash. Nervous to see what the inside would look like
2018년 8월에 1박 숙박함
답변 제공: Ramada AGM 님, 2018년 8월 21일
Thank you for taking the time to review your stay. I apologize the outside was not as welcome as you would have liked. We are working hard to make improvements and updates inside and outside and hope you stay with us again in the future to enjoy them.

2/10 - 너무 별로예요

Myron 님, New York, NY

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Dirty everything. Run lol!!! No lol, dead serious
2018년 8월에 1박 숙박함
답변 제공: Ramada AGM 님, 2018년 8월 21일
I apologize for your recent stay. I will pass your comments onto the housekeeping staff and see that they are addressed.

6/10 - 괜찮아요

EmptyNester 님, New York, NY

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
별로예요: 청결 상태
Stayed here for one night, rather than at one of the Bates style motels I usually choose. Thought this place would be modern and more comfy. It appeared so, until we discovered blood on one of the white comforters, and what looked like orange Cheeto dust on the other. The young man at the front desk was a little overwhelmed with other demanding folks checking in, but he held his own and did so respectfully. He appeared to be the only person on staff on a Thursday evening and in spite of that when I told him about the blood, he was able to personally replace the comforter with a brand new one, still wrapped in plastic. Much appreciated. Doubt I'll stay there again, since housekeeping does not have an eye for soiled (WHITE) bedding, I'm afraid of what I can't see myself.
2018년 8월에 1박 숙박함
답변 제공: Ramada AGM 님, 2018년 8월 16일
Thank you for taking the time to review your stay. I apologize and will address the issue with housekeeping I'm glad the front desk staff was able to assist you in rectifying the situation.

2/10 - 너무 별로예요

Raymond

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Hotel in terrible condition. Wouldn’t stay there and had problems canceling reservation. Will not use hotels.com ever again. Do a lot of traveling and was probably worst hotel have set foot in. Definitely not up to Ramada/Wyndham standards
2018년 8월에 1박 숙박함
답변 제공: Ramada AGM 님, 2018년 8월 21일
I apologize for your recent stay. We are working hard to make improvements and updates so your feedback is extremely valuable.