So I don’t know where to begin. The staff was very nice and tried their hardest to make our stay pleasant,but unfortunately hotel was s nightmare. The pictures they have on the internet are deceiving. They have no kitchen, they will tell you that some of the rooms are already remodeled which is a lie, their carpets are nasty dirty, our room smell like dog/cat pee, our bathroom had mold, our refrigerator was broke, we had no rack to place our clothes or closet and one of our bed was broke. I had no choice but to stay there since it was my daughters graduation weekend for Cornell university. We booked a year in advance and most of the hotel in Ithaca New York triple their prices. When I book this hotel I looked at the pictures and I did not see all the negative reviews that are there now, remember I booked a year in advance. When I try to find Another hotel they were all booked. We had two rooms and it took us two hours to clean/Disinfect the room. I brought Lysol, Clorox wipes, and bought bed bug spray justb in case. If you’re reading this and still decide to book this hotel shame on you and you deserve what you get so don’t get upset when you’re at that hotel. I do not write many reviews but this one was very important. I definitely feel bad for the staff because they were very professional and did the best they could with the conditions that they had. They should be rewarded & given bonuses for what they have to put up with on due to the conditions of the hotel.