내부 입구

안빌 모텔 여행 후기

3.5 out of 5
안빌 모텔
215 N Cache St, Jackson, WY

이용 후기

8.2

매우 좋아요

평점 10 - 훌륭해요. 563개 이용 후기 중 272개" "
평점 8 - 좋아요. 563개 이용 후기 중 157개" "
평점 6 - 괜찮아요. 563개 이용 후기 중 66개" "
평점 4 - 별로예요. 563개 이용 후기 중 39개" "
평점 2 - 너무 별로예요. 563개 이용 후기 중 29개" "

9.0/10

청결 상태

8.6/10

직원 및 서비스

7.8/10

편의 시설/서비스

8.2/10

숙박 시설 상태 및 시설

8.2/10

친환경

이용 후기

4/10 - 별로예요

Amanda

출장 여행
좋아요: 청결 상태
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I tried for weeks to change my dates of stay to no avail. Very disappointed in the room. For the cost, updates would be nice.
2024년 4월에 3박 숙박함
답변 제공: Valentin - Front Desk Alpine House 님, 2024년 4월 12일
I'm so sorry to hear about your experience at the Alpine House. We are doing our best to make sure it won't happen again. Please know that you are always welcome to stay with us if you visit Jackson!

8/10 - 좋아요

Carrie

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Not as many amenities and it was smaller than expected but it was nice and clean!
2024년 3월에 3박 숙박함
답변 제공: Chris 님, 2024년 4월 7일
Thank you for choosing to visit the Anvil Hotel. I am thrilled you had a wonderful experience and felt well taken care of throughout your stay. We look forward to welcoming you back soon.

8/10 - 좋아요

Sophia

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
Perfect location and great hotel. This was my second time staying, seemed a bit run down this visit as opposed to last visit. But still a great hotel nonetheless. Very cute!!!! Will definitely be visiting again
2024년 3월에 3박 숙박함
답변 제공: Chris 님, 2024년 4월 7일
Thank you for choosing to visit the Anvil Hotel. I am thrilled you had a wonderful experience and felt well taken care of throughout your stay. We look forward to welcoming you back soon.

8/10 - 좋아요

Walter

연인과의 여행
좋아요: 직원 및 서비스
Nice location.
2024년 3월에 2박 숙박함
답변 제공: Chris 님, 2024년 4월 7일
Thank you for choosing to visit the Anvil Hotel. I am thrilled you had a wonderful experience and felt well taken care of throughout your stay. We look forward to welcoming you back soon.

4/10 - 별로예요

Justin

2024년 3월에 3박 숙박함

10/10 - 훌륭해요

Coleman

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great overall
2024년 3월에 1박 숙박함
답변 제공: Chris 님, 2024년 4월 7일
Thank you for taking the time to write such a wonderful review. We are glad you enjoyed your stay and found our property comfortable. Once again, thank you, and we look forward to seeing you again soon.

8/10 - 좋아요

Aaron

2024년 2월에 1박 숙박함
답변 제공: Chris 님, 2024년 4월 7일
Thank you for choosing to visit the Anvil Hotel. I am thrilled you had a wonderful experience and felt well taken care of throughout your stay. We look forward to welcoming you back soon.

10/10 - 훌륭해요

Rolando

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Lovely
2023년 12월에 4박 숙박함
답변 제공: Chris 님, 2024년 2월 14일
Thank you for taking the time to write such a wonderful review. We are glad you enjoyed your stay and found our property to be comfortable. Once again thank you, and we look forward to seeing you again in the near future.

10/10 - 훌륭해요

Kristine

2024년 1월에 4박 숙박함
답변 제공: Chris 님, 2024년 2월 14일
Thank you for taking the time to write such a wonderful review. We are glad you enjoyed your stay and found our property to be comfortable. Once again thank you, and we look forward to seeing you again in the near future.

4/10 - 별로예요

Leinoa

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This place was so dirty there was dog hair everywhere in the bed and all over our clothes. The shower head spouted water in every direction. This place is not a hotel. It’s a motel at best. The rooms were so small. My bedroom at home is bigger than these rooms. The best thing was the Glorietta restaurant but it really had nothing to do with this place. We got in early and was not accommodated with an early check in instead stayed freezing in our car for 5 hours. Girl at check in said she’d call when a room was available and she never did and had a bad attitude the entire week that we were there. Dogs are constantly barking in other rooms you can hear every word anyone says in adjacent rooms. I would not recommend anyone to stay at this place. This place is a dump.
2023년 12월에 7박 숙박함
답변 제공: Chris 님, 2024년 2월 14일
Thank you for providing feedback about your recent visit to Anvil Hotel. I have shared this feedback with our team so these issues will not happen again. However, we would still like to make up for your disappointing experience. Please see your direct messages so we may continue our conversation. I hope to win you back as a guest.

10/10 - 훌륭해요

Timpthy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 3박 숙박함
답변 제공: Chris 님, 2024년 2월 14일
Thank you for taking the time to write such a wonderful review. We are glad you enjoyed your stay and found our property to be comfortable. Once again thank you, and we look forward to seeing you again in the near future.

8/10 - 좋아요

Jean

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 11월에 1박 숙박함
답변 제공: Ally 님, 2023년 12월 1일
Thank you so much for taking the time to share your experience at the Anvil! We are glad you enjoyed your stay and look forward to having you back hopefully in the future!

8/10 - 좋아요

Allison

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This hotel was in the perfect location! So easy to walk to the square!
2023년 11월에 4박 숙박함
답변 제공: Ally 님, 2023년 11월 16일
Thank you so much, Allison! We are so lucky to be just a stone throw away from the Town Square. So happy you enjoyed your time with us and we hope to host you again in the future!

10/10 - 훌륭해요

Laura

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Beautiful and comfortable room. I couldn’t of been happier.
2023년 10월에 1박 숙박함
답변 제공: Ally 님, 2023년 11월 16일
Thank you so much for taking the time to review your recent stay with us, Laura! Looks like you had a great time. We look forward to having you back in the future!

10/10 - 훌륭해요

Amanda

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 10월에 3박 숙박함
답변 제공: Ally 님, 2023년 11월 4일
Thanks for the great review, Amanda! We are so happy to know you enjoyed your stay with us. If you'd like to provide any additional feedback, don't hesitate to reach out!

10/10 - 훌륭해요

Terry

단체 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Friends have stayed there in the past and liked it. I liked the atmosphere and the staff was helpful with information. Good location and price was reasonable. Looking forward to staying there again.
2023년 10월에 4박 숙박함
답변 제공: Ally 님, 2023년 10월 29일
Thank you so much for your review Terry! It is our pleasure to assist all of our guests during their travels. We are so happy you enjoyed your stay with us and look forward to having you back.

10/10 - 훌륭해요

Alexander 님, Channelview

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The property was very clean and cozy. The colors on the units with the brass looked really good.
2023년 9월에 4박 숙박함
답변 제공: Ally 님, 2023년 10월 29일
Thank you Alexander! We appreciate the feedback and are so pleased to see that you enjoyed your stay with us. We hope to have you back in the future!

8/10 - 좋아요

Tyler

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 2박 숙박함
답변 제공: Ally 님, 2023년 10월 29일
Thanks Tyler! If you'd like to provide more specific feedback regarding your stay, please don't hesitate to reach out.

10/10 - 훌륭해요

Joe

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Will stay again, wonderful place
2023년 10월에 1박 숙박함
답변 제공: Ally 님, 2023년 11월 3일
Thank you so much for the awesome review, Joe! We are happy to hear that you enjoyed your stay with us and hope to see you again in the future.

10/10 - 훌륭해요

Joe

2023년 10월에 1박 숙박함
답변 제공: Ally 님, 2023년 11월 16일
Look like you had a great stay, Joe! Thanks so much for taking the time to leave us your feedback!

6/10 - 괜찮아요

Jennifer

Overall good place but had a few issues with noise and refrigerator not working even after asking for maintenance support.
2023년 10월에 3박 숙박함
답변 제공: Ally 님, 2023년 11월 3일
So sorry to hear that you had some complications during your stay, Jennifer but we are glad to hear you still had a good time. We hope to see you again soon!

4/10 - 별로예요

Scott

반려동물 동반 여행, 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The location was good but the room was filthy the floors were dirty the shower curtain was covered in mold across the bottom and ran out of hot water before 2 very short showers could be completed. Sink filled up when brushing teeth or washing hands. Maids didn't restock supplies toilet paper or kleenex. Also not enough parking had to park down the street 2 of the 4 days we stayed. Definitely not worth the $400 per night
2023년 9월에 4박 숙박함
답변 제공: Ally 님, 2023년 10월 29일
Thank you for your feedback, Scott. I can understand the frustration given the situation you had, and if you would like to talk in more detail please do not hesitate to reach out.

8/10 - 좋아요

Heidi

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The hotel is a bit pricey for what it is however, all of the hotels within the area are comparable in terms of price give that location is a tourist area. The location is great, close to all the local attractions. The only complaint I have is that the trash pick up occurred extremely early (around 3-4am) and was extremely loud - it sounded like the truck hit the hotel with the dumpster. But, I doubt the hotel has any control over garbage collection times/noise.
2023년 10월에 2박 숙박함
답변 제공: Ally 님, 2023년 10월 29일
Thank you Heidi for your feedback! We appreciate the opportunity to make improvements, and unfortunately do not have control over the dumpster schedule. I can, however, reach out to our waste removal company and remind them that this facility is a hotel and to be more respectful to our guests. We hope you stay with us again on your next trip to Jackson!

4/10 - 별로예요

Casey

별로예요: 직원 및 서비스
Disappointing
Very disappointed with our stay here - not enough parking for how many rooms there are, got charged extra than what was stated when we booked it (did end up getting a refund after I called when we returned home, but still shouldn’t have happened in the first place), price is expensive for how tiny the room was, don’t eat the snacks/drinks they leave in your room or they will charge you astronomical amounts for it, and on our final day when trying to check out, no one was working (we were there during normal lobby hours) - service is definitely very poor here. I will not be returning
2023년 10월에 4박 숙박함
답변 제공: Ally 님, 2023년 10월 29일
Hi there Casey! I want to apologize again for the billing error, you are correct that should not have happened in the first place. There should have been a price list in your room with the minibar so you would be aware of the charges before consuming, and if this was not there I sincerely apologize. If you'd like to discuss more specific details of your stay, please do not hesitate to reach out. It would be my pleasure to assist you.

10/10 - 훌륭해요

matt

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 1박 숙박함
답변 제공: Ally 님, 2023년 10월 22일
Thanks Matt for your great rating! We are so happy you enjoyed your stay with us! We will see you soon!

4/10 - 별로예요

Brenda

가족 여행
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
The rooms are tiny, and overpriced.
2023년 10월에 2박 숙박함
답변 제공: Ally 님, 2023년 10월 29일
Hi Brenda! I am sorry to hear that you didn't enjoy our charming little converted motel. Our goal is to keep the history of our property alive, and as a result many rooms are still the original size they were when the hotel was built. Thank you for the feedback!

8/10 - 좋아요

Ashley

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Anvil was in a great location. However, room we stayed in you could hear every move the neighbors seemed to make including closing car doors and their room doors. Area was safe but had to walk down a dark alley to get to room. We were there in the off season so parking wasn’t an issue.
2023년 10월에 2박 숙박함
답변 제공: Ally 님, 2023년 10월 29일
Thank you for the feedback Ashley! I will pass along the information regarding noise and see if there is anything we can do to resolve this for future guests. We hope that next time you find yourself in Jackson, you stay with us again!

10/10 - 훌륭해요

Marc

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Near Restaurants
2023년 9월에 2박 숙박함
답변 제공: Ally 님, 2023년 10월 29일
Thanks Marc! Hope to host you again soon!

10/10 - 훌륭해요

Robert

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Friendly knowledgeable staff. Very clean rooms.
2023년 9월에 1박 숙박함
답변 제공: Ally 님, 2023년 10월 29일
Thank you Robert! We are so happy to hear you enjoyed your stay and hope to host you again soon.

8/10 - 좋아요

Cora

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The location was very convenient to the downtown area of Jackson. Felt it was safe. Our room was very nice however shower area was small. The decor of the room was dark but there was a large window. Parking was an issue and at night, the lighting around was minimal.
2023년 9월에 2박 숙박함
답변 제공: Ally 님, 2023년 10월 29일
Thank you for the feedback, Cora! We are happy to hear that you enjoyed your stay and felt safe with us, and I will pass on your constructive comments to the appropriate departments. We hope that you will stay with us again in the future!

8/10 - 좋아요

Robert N

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Parking was a bit difficult at times. The drive to the adjacent unit passes through a very unsightly area. The unit is a bit dated and very small. However, the trade off is convenience to the square for shopping and dining.
2023년 10월에 2박 숙박함
답변 제공: Ally 님, 2023년 10월 29일
Thank you for your feedback Robert! We feel so lucky to be so close to Town Square. We do try to keep the vintage appeal of our property alive by honoring the history behind the building, keeping it intact and as close to the look of the original motel as possible. We hope you stay with us again next time!

4/10 - 별로예요

Ruth

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
There is nothing boutique about this converted motel. Totally overpriced for amenities offered. Staff/front desk rude and unhelpful, water pipes so noisy they wake you up. "Service Fee" a joke, since when do guests pay extra to have daily housekeeping? Stay somewhere else that is worth the money.
2023년 9월에 3박 숙박함
답변 제공: Ally 님, 2023년 10월 29일
Hi Ruth. Thank you for your feedback. I had a lovely time chatting with you on the phone about your experience. Please keep in mind that we are always looking for ways to improve, and I hope that you give us another shot in the future. If you have any other concerns, please do not hesitate to reach out.

8/10 - 좋아요

Marcia

좋아요: 청결 상태, 직원 및 서비스
2023년 10월에 2박 숙박함
답변 제공: Ally 님, 2023년 10월 29일
Thank you Marcia! Looks like you had a great stay with us. If you'd like to provide additional feedback on how we can improve, please do not hesitate to reach out.

8/10 - 좋아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Really need better parking. Had to park a block away
2023년 10월에 1박 숙박함
답변 제공: Ally 님, 2023년 10월 7일
Thank you for your feedback. Unfortunately, more parking is not an option for us at this time but we do understand the frustration. Luckily, we do have a central location to Town Square! We hope you consider staying with us again in the future.

10/10 - 훌륭해요

Theresa

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Parking was very frustrating, we came back from an early dinner, and there was no parking in any of the lots or on the streets. We had to park multiple blocks away in the rain and carry our luggage. I feel a hotel should have plenty of parking for the amount of rooms, they have our sale each night.
2023년 10월에 1박 숙박함
답변 제공: Ally 님, 2023년 10월 7일
Hi Theresa, thanks so much for the feedback! I totally understand your frustration with parking and we are always looking for ways to improve our guests' satisfaction. We hope you will consider staying with us in the future!

8/10 - 좋아요

Michael

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good location
Anvil Hotel was adequate in providing a comfortable place to stay. The rooms are sparse however all we really did was sleep there. It would have been nice to have more than a single wooden chair to sit in though. The price is a little high for what you get but what you are paying for is location. It is in a very good location. Parking is available but limited. The only legitimate complaint I can make is the hot water is not all that hot and not always available.
2023년 9월에 4박 숙박함
답변 제공: Ally 님, 2023년 10월 22일
Thank you Michael for your feedback! We will pass this information along to the appropriate departments. We hope you consider staying with us again next time!

10/10 - 훌륭해요

Janett 님, Helena

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We so enjoyed our stay!! We would definitely stay here again. The room was spotless and the convenience to everything was wonderful. We ate at the hotel’s restaurant one night and the food was absolutely delicious.
2023년 9월에 4박 숙박함
답변 제공: Ally 님, 2023년 10월 28일
Thank you for the awesome review Janett! I am so happy to hear that you loved your time with us and enjoyed your evening at Glorietta. I will pass this along to them! We hope to see you soon!

10/10 - 훌륭해요

Charlotte

2023년 9월에 1박 숙박함
답변 제공: Ally 님, 2023년 10월 28일
Looks like you had a great stay with us! Thank you Charlotte! We look forward to seeing you again in the future!

8/10 - 좋아요

Casiday

좋아요: 청결 상태, 직원 및 서비스
2023년 9월에 7박 숙박함
답변 제공: Ally 님, 2023년 10월 22일
Thanks for your review Casiday! Looks like you had a great stay! We hope to see you next time!

6/10 - 괜찮아요

Bruce

단체 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Hotel is ok. It is clean and unique in appearance. Great location. But rooms are small and shower area very small. No microwave. No included breakfast. And no hot tub which I think is a necessity in a hotel located in a ski area. My biggest complaint is the cost to amenities ratio. Quite expensive to be missing the amenities described above. only one person at desk and often had to wait 5-10 minutes to get service. I expected more for the cost and would not stay there again for that reason
2023년 9월에 2박 숙박함
답변 제공: Ally 님, 2023년 10월 28일
Thank you for your feedback. While we do not offer a microwave, breakfast, or hot tub we also do not advertise those amenities on our booking engines. We are sorry to hear that you will not be giving us a second chance, but we hope you understand that our offerings are made clear at the time of booking. Thank you very much!

10/10 - 훌륭해요

Joshua

2023년 9월에 2박 숙박함
답변 제공: Ally 님, 2023년 10월 7일
Thanks for the great review Joshua! We are so happy that you had a wonderful stay. We look forward to hosting you again in the future!

10/10 - 훌륭해요

amy

연인과의 여행, 반려동물 동반 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very nicely appointed room, and great little lobby. This is a very nice property!
2023년 9월에 2박 숙박함
답변 제공: Ally 님, 2023년 10월 7일
Thank you so much Amy for the feedback! We are so happy that you enjoyed your stay with us. We hope to see you again soon!

10/10 - 훌륭해요

CArol

Excellent and thorough staff. Clean rooms and quiet at night. Very comfortable beds AND pillows. Walking distance to entire town and venues to eat.
2023년 9월에 1박 숙박함
답변 제공: Ally 님, 2023년 10월 7일
Thank you for your feedback Carol! We are so delighted to hear that you enjoyed your stay with us. We hope to host you again in the future!

2/10 - 너무 별로예요

Brigham

가족 여행
별로예요: 편의 시설/서비스
The hotel is right next to busy roads and you can hear vehicles all night. The walls and ceiling must have no insulation because you can hear everything
2023년 9월에 2박 숙박함
답변 제공: Ally 님, 2023년 10월 28일
Thank you so much for your feedback regarding our property. I will pass this information along to the appropriate departments. We are sorry that your stay was not as expected, and hope that you consider giving us a second chance in the future.

10/10 - 훌륭해요

JASON 님, Billings

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everything was seamless. Good people, excellent location.
답변 제공: Ally 님, 2023년 10월 7일
Thanks for the great review Jason! We are so glad you enjoyed your stay with us, hope to host you again in the future!

6/10 - 괜찮아요

Debbie

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
Was dissappointed in the room. Very small and very pricey. Cute but didnt maje up for what we were charged
2023년 9월에 1박 숙박함
답변 제공: Ally 님, 2023년 10월 28일
Thank you for your feedback regarding your stay with us. We understand your feelings about the rates of the rooms, however our location factors heavily into these prices. We are very fortunate to be just a block away from the Town Square, leading to a higher demand. Our rates vary throughout each season to reflect this demand. We hope that you consider giving us a second chance in the future!

10/10 - 훌륭해요

Robert

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Alpine House made my wife very very happy😊
2023년 9월에 1박 숙박함
답변 제공: Ally 님, 2023년 10월 7일
Glad to hear that you enjoyed your stay at the Alpine House! We hope to see you again soon!

6/10 - 괜찮아요

Kevin

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Bare bones for the price. Small room and very small bathroom.
2023년 9월에 2박 숙박함
답변 제공: Ally 님, 2023년 10월 7일
Thank you for your feedback. We apologize that things didn't go quite as expected, and hope that you will consider giving us a second chance in the future. Best!

8/10 - 좋아요

Nancy

2023년 9월에 1박 숙박함
답변 제공: Ally 님, 2023년 9월 25일
Thank you so much for your review! We are happy to know that you enjoyed your stay with us.

8/10 - 좋아요

carolyn

좋아요: 청결 상태, 숙박 시설 상태 및 시설
nice place, perfect location, comfortable beds! Could not get help in turning off heat with windows sealed. Would recommend.
2023년 9월에 3박 숙박함
답변 제공: Ally 님, 2023년 9월 25일
Hi there Carolyn! We are so happy to hear that you enjoyed your stay with and apologize that you were unable to get assistance with your heater. Our Front Desk staff is available from 7am-10pm to assist with issues like these. We hope you stay with us again!