리셉션

베이몬트 바이 윈덤 잭슨 여행 후기

2.5 out of 5
베이몬트 바이 윈덤 잭슨
465 Vann Dr, Jackson, TN

이용 후기

6.8
평점 10 - 훌륭해요. 1000개 이용 후기 중 253개" "
평점 8 - 좋아요. 1000개 이용 후기 중 280개" "
평점 6 - 괜찮아요. 1000개 이용 후기 중 195개" "
평점 4 - 별로예요. 1000개 이용 후기 중 136개" "
평점 2 - 너무 별로예요. 1000개 이용 후기 중 136개" "

7.0/10

청결 상태

7.6/10

직원 및 서비스

6.2/10

편의 시설/서비스

6.8/10

숙박 시설 상태 및 시설

7.0/10

친환경

이용 후기

6/10 - 괜찮아요

Steven M

연인과의 여행
좋아요: 청결 상태
It was ok
2024년 4월에 1박 숙박함

8/10 - 좋아요

Christina

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Everything was okay. Besides one of the beds had a bad dip in it. And they knew about it.
2024년 3월에 1박 숙박함

4/10 - 별로예요

Stephan

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We chose this property based on it advertising an indoor pool, and the rooms had jacuzzis. They kept the pool closed for the entire duration of our trip without explanation despite multiple attempts to find out why. The jacuzzi was much to small as well. The room we were in was supposed to be their best available but it was musky with the feel of a shady local. There were no elevators and the wooden stairways seemed a bit flimsy as they wobbled while climbing them. Do not stay here unless you absolutely must.
2024년 4월에 2박 숙박함

10/10 - 훌륭해요

Chris

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The cleanest of housekeeping facilities
2024년 4월에 2박 숙박함

10/10 - 훌륭해요

Zaderrius

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great
2024년 4월에 2박 숙박함

2/10 - 너무 별로예요

Stian

아이를 동반한 가족 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Called to verify the hotel has a pool before booking. When we arrived 10 minutes later, the pool had been closed for maintenance for the past 3 days. Hallways smelled highly of smoke and stairwells smelled very bad too. Breakfast does not get refilled an hour before it ends and was very limited. TV was incredibly slow with many blank channels and no guide to figure out what channels you could use. No elevator. Luggage carts were hidden in a stairwell halfway down a hallway, nowhere near the front desk.
2024년 4월에 1박 숙박함

8/10 - 좋아요

Sebastian

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Had everything we needed for our 1 night stay. Clean, safe, off the highway.
2024년 4월에 1박 숙박함

10/10 - 훌륭해요

Heather 님, Weatherford

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The pool area was very nice and clean. The breakfast was great and the rooms were clean and comfortable. Will stay again when traveling.
2024년 3월에 1박 숙박함
답변 제공: Customer Care 님, 2024년 4월 5일
Thank you for your review of your recent stay with us. We are delighted to hear that your experience was positive and will return again. We look forward to hosting you again soon! Have a wonderful day!

10/10 - 훌륭해요

Eric

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The hotel is in the perfect location if you looking for food options and Walmart is like a mile away. Fast friendly service was a plus. Every staff member spoke and said have a good day which is rare nowadays.
2024년 3월에 2박 숙박함
답변 제공: Customer Care 님, 2024년 4월 5일
Thank you for your review of your recent stay with us. We are delighted to hear that your experience was positive. We look forward to hosting you again soon! Have a wonderful day!

10/10 - 훌륭해요

Ariana Faith

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Customer Care 님, 2024년 4월 5일
Thank you for taking the time to submit a review of your most recent stay with us. We are delighted to hear that your experience was positive. Have a wonderful day!

6/10 - 괜찮아요

Regina

가족 여행
좋아요: 편의 시설/서비스
별로예요: 숙박 시설 상태 및 시설
Decent sized pool. Rooms were dirty. Our party had 3 rooms. One had used dental picks on the night stand. Another had candy wrappers and some black plastic things on the floor. Those seem like pretty basic things when cleaning rooms so I don’t want to think about what was missed that we didn’t see. Killed a few spiders in the bathrooms.
2024년 3월에 1박 숙박함
답변 제공: Customer Care 님, 2024년 3월 28일
We are sorry that your experience during your stay was less than perfect. Your concerns have been escalated to management for review. We will make a complete inquiry into housekeeping for the problems you listed. I hope you give our property the chance to correct the mistakes we made during your stay and you choose our hotel again. Have a blessed day!

4/10 - 별로예요

Keith

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Customer Care 님, 2024년 4월 5일
Thank you for taking the time to submit a review of your most recent stay with us. We are sorry that your stay was less than the perfect experience you expected. We will review the details of your stay and make changes to improve our service to the next guest. Have a wonderful day!

8/10 - 좋아요

Jason

연인과의 여행, 가족 여행
This property was under renovation and just smelled bad
2024년 3월에 1박 숙박함
답변 제공: Customer Care 님, 2024년 3월 28일
We are sorry that your experience was less than perfect during your stay. Yes, our property is under renovations. We want a more updated look and relaxed feel for our guests. During our renovations, it does tend to make things extra messy. We are working hard to complete the renovations soon and hope you choose our hotel again soon.

10/10 - 훌륭해요

Zebulun

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Mike at the front desk was very helpful and nice ! Will definitely stay again ! Met the day shift staff upon leaving and they were great also ! So many mixed reviews but I was expecting the worse and it wasn’t bad at all !
2024년 3월에 2박 숙박함
답변 제공: Customer Care 님, 2024년 4월 5일
Thank you for taking the time to submit a review of your most recent stay with us. We are delighted to hear that your experience was positive. The staff was happy to hear that you enjoyed their service, and Mike said thank you for the kind comment. Have a wonderful day!

8/10 - 좋아요

Michael

가족 여행
좋아요: 청결 상태, 직원 및 서비스
The house keeping staff was very loud.
2024년 3월에 1박 숙박함

8/10 - 좋아요

Ashley

연인과의 여행
좋아요: 직원 및 서비스
The room was nice. One of the reason we picked this location is the pool. Was very bummed that we went to the local store to get bathing suits and get back and the pool was closed for maintenance and was closed the rest of our trip. I understand things happen but was very bummed
2024년 2월에 3박 숙박함
답변 제공: Customer Care 님, 2024년 2월 28일
We are sorry that your stay was less than perfect due to pool maintenance, and we appreciate you understanding that sometimes issues arise without notice. We address all issues immediately and it was determined to close the pool for guest safety. Our pool is reopened, and hopefully your next stay with us will have the pool fully operational during your stay. Thank you for choosing us, and we look forward to providing that perfect experience the next stay,

8/10 - 좋아요

Charles

2024년 2월에 1박 숙박함

10/10 - 훌륭해요

Peter James

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Enjoyed the stay, staff very pleasant & accommodating!
2024년 1월에 6박 숙박함

6/10 - 괜찮아요

James

가족 여행
별로예요: 숙박 시설 상태 및 시설
Checking in the lady was very nice but the computer was giving her trouble. Room key did not work on the side door had to walk around to other door. Room was nice but very crowded. Bathroom is tiny. Tv cable was not very good. Got up the next day and the free breakfast was a joke out of everything and they said they were going to restock but there was not even enough for everyone to get something ( 4 adults and 3 kids). Going back to the room I walked by the front desk and said hi to the man behind it and he did not even acknowledge me. I would not stay here again. But it is a great location
2024년 2월에 1박 숙박함

8/10 - 좋아요

Maranda

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
별로예요: 편의 시설/서비스
The staff members were all polite and the hotel was very clean for an older building. As we pulled up we were a little hesitant, but we were pleasantly surprised once inside.
2024년 2월에 1박 숙박함

4/10 - 별로예요

Cindy

연인과의 여행
좋아요: 청결 상태
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
For the price of this room, you would have expected something more period it was very small and cramped. The noise level was unbelievable very old motel. That has just had a slap of paint put on It. You could tell that someone had kicked in the door in the room that we were in. It was actually kind of frightening to be in there by yourself. Staff was friendly enough but gave off. A very weird vibe or couldn't speak English very well. Breakfast was not as advertised just disappointed. I guess is what I need to say disappointed
2024년 1월에 2박 숙박함

10/10 - 훌륭해요

Callie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I loved my room!! Balcony over the pool, jacuzzi tub in the room and plenty of space! I loved the blackout curtains and the privacy!
2024년 1월에 1박 숙박함

10/10 - 훌륭해요

Callie

좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The pool is really nice, the rooms are spacious, great beds, decent showers and amazing staff!! Mike is the best!!
2024년 1월에 3박 숙박함

10/10 - 훌륭해요

Mondreyon

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Convenience to the interstate and the staff was friendly and helpful
2024년 1월에 3박 숙박함

6/10 - 괜찮아요

Patrick

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Ok place to stay
My stay was ok, just that the guy in room next to me was loud half the night and also was smoking weed in his room. That nasty smell lingered over to my room which was 118.
2024년 1월에 1박 숙박함

4/10 - 별로예요

William

좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
OK but does not live up to expected standards
This hotel was OK. Not great, not terrible. It was clean teh rooms were a bait run down but not bad. The breakfast was reasonably good, if limited. Our biggest complaint about the hotel was the terrible WiFi service. The signal was strong but the actual internet access was horrible. The internet access would be available for a couple of minutes then would drop out for 30 - 40 minutes then would be back for a couple of minutes more. Of course, every time it dropped and came back, you had to log in again. Very disappointing! We would not stay here again.
2024년 1월에 1박 숙박함

2/10 - 너무 별로예요

Linda

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
You could hear noise from other rooms and upstairs all night. Other than that everything was good. I would recommend it but not for a long time stay.
2024년 1월에 1박 숙박함

10/10 - 훌륭해요

Sonya

2024년 1월에 1박 숙박함

10/10 - 훌륭해요

Mondreyon

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 1월에 3박 숙박함

10/10 - 훌륭해요

Ashley

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 1박 숙박함

8/10 - 좋아요

KAYANN

가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스
2024년 1월에 1박 숙박함

10/10 - 훌륭해요

Nana

가족 여행
좋아요: 청결 상태, 직원 및 서비스
Excellent front desk staff, accommodating
2024년 1월에 1박 숙박함

8/10 - 좋아요

Brent

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
2024년 1월에 1박 숙박함

10/10 - 훌륭해요

Vinh

2023년 12월에 1박 숙박함

8/10 - 좋아요

Chris

2024년 1월에 1박 숙박함

10/10 - 훌륭해요

Peggiesue

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함

10/10 - 훌륭해요

Danaviea

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Comfort
It was a great stay even if it was 1 night it was the perfect home away from home. The room was clean and so was everything else in the room. I really liked the warm pool but my only complaint was the fact my king turned into a queen but nonetheless still a great stay. I will say the doors need to be easier to close, I left my hotel room and found the door needed an extra pull to be shut.
2024년 1월에 1박 숙박함

10/10 - 훌륭해요

Peggy 님, Knoxville

2024년 1월에 1박 숙박함

8/10 - 좋아요

Chris

좋아요: 직원 및 서비스
2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Rose lyn

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Feel safe and Cleanliness is always on top for me. We will stay again here for our next trip!
2024년 1월에 1박 숙박함

8/10 - 좋아요

Zakary

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함

6/10 - 괜찮아요

Michelle

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
별로예요: 객실의 편안함
When I went to check in the check in area smelled like weed! The hall ways smelled like weed. The room was clean and didn't smell. At 4 o'clock in the morning a fire alarm went off and we were all evacuated and had to get up early to drive ( not the company's fault but ppl need to be smarter!). Finally ,breakfast was a disappointment.
2023년 12월에 1박 숙박함

6/10 - 괜찮아요

Amber

가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스
별로예요: 숙박 시설 상태 및 시설
Pool water was very dirty and cloudy. Algae sediment on bottom of pool. There were 2 dirty wash cloths hung over the shower curtain left from the previous people.
2023년 12월에 2박 숙박함
답변 제공: Customer Care 님, 2023년 12월 30일
Dear Amber,Thank you for taking the time to post a review and comment on your recent stay. We are very sorry that your recent experience was less than perfect. We have made a review of your issues and are making efforts to correct the areas to bring them into compliance with our standards of cleanliness, sanitation, and guest experience. We hope that this most recent stay does not discourage you from staying at our hotel or another Wyndham property again.Thank you again for taking time to review us. Have a great new year!

2/10 - 너무 별로예요

Teicher LaLanne

출장 여행, 가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
The office desk, light, chair, & bathroom shower were broken.
2023년 12월에 2박 숙박함

6/10 - 괜찮아요

Dustin

가족 여행
좋아요: 청결 상태, 객실의 편안함
Breakfast was very disappointing. They only served cereal, yogurt and muffins. They had a waffle machine and hot door warmer sitting on the counter, but didn’t use them.
2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Jesse 님, Gore Springs

2023년 12월에 1박 숙박함

8/10 - 좋아요

phyllis

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice room
2023년 12월에 1박 숙박함
답변 제공: Customer Care 님, 2023년 12월 24일
Thank you for taking the time to submit a review and comment on your recent experience during your stay at Baymont by Wyndham - Jackson. Every review helps our staff become better providers of a positive experience for future guests. We hope to have you stay with us again! Happy holidays!

8/10 - 좋아요

phyllis

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Caron

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Awesome pool!
2023년 12월에 1박 숙박함

2/10 - 너무 별로예요

Amy

My stay was absolutely awful. At midnight there were small children running up and down the halls, banging on doors with the strong stench of marijuana. Also, no elevator.
2023년 12월에 1박 숙박함