로비

베이몬트 바이 윈덤 잭슨/리지랜드 여행 후기

2.5 out of 5

이용 후기

8.0

매우 좋아요

평점 10 - 훌륭해요. 555개 이용 후기 중 276개" "
평점 8 - 좋아요. 555개 이용 후기 중 128개" "
평점 6 - 괜찮아요. 555개 이용 후기 중 64개" "
평점 4 - 별로예요. 555개 이용 후기 중 38개" "
평점 2 - 너무 별로예요. 555개 이용 후기 중 49개" "

8.0/10

청결 상태

8.4/10

직원 및 서비스

7.8/10

편의 시설/서비스

7.8/10

숙박 시설 상태 및 시설

8.0/10

친환경

이용 후기

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
부족한 부분도 있으나, 전체적으로 만족!
전체적으로 시설이 노후되었고, 룸의 테이블 서랍이 덜렁거린다든지, 잠금장치(데드볼트)가 파손되어 있다든지, 냉동실에 성에가 가득 차서 뭘 넣을 수 없다든지 하는 부분은 좀 개선되었으면 좋겠지만... ㅎㅎㅎ 호텔의 기본 기능(잠자고 씻고..) 하는 부분은 깨끗한 편이고 무난함. 아침에 핫브랙퍼스트가 제공되는 부분도 좋았음.
2021년 10월에 1박 숙박함
답변 제공: Manager 님, 2021년 10월 19일
Guest satisfaction is our number one objective so we really appreciate the input regarding our hotel. Please consider staying with us again so that we can have the opportunity to provide you with an even superior experience.

4/10 - 별로예요

Douglas Scott

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Mold around tub. Otherwise not bad
2024년 4월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 24일
Hello Douglas Scott,We appreciate your feedback and apologize for any inconvenience you experienced. We have shared your comments with our housekeeping team for their attention. Your input helps us improve for future stays. Thank you for choosing our hotel for your accommodation needs.

6/10 - 괜찮아요

Yolanda

출장 여행
Exterior & Lobby areas of the property are well maintained. Most of the staff are nice. The phones did not work in the rooms. The sleeping quarters are good but the bathroom needs renovation! I had standing water when I showered & the tub was rusted & gross. I asked to be moved but the manager declined even after other guests had checked out and rooms were available. The manager was rude. When I was telling him about the standing water & missing bulbs in the hallway, he said he only wanted to know what was wrong with the room I was in. The manager said because the dirty tub had “swirl” proved there was drainage. I took videos & pictures of the grossness. Overall, the property is good if you get a good room. There are delicious cookies & beverages at check-in : Monday - Thursday). Daily hot breakfasts are also available.
2024년 4월에 6박 숙박함
답변 제공: Manager 님, 2024년 4월 20일
Hello Yolanda,Thank you for your detailed feedback. We are delighted to hear you enjoyed our well-maintained exterior and lobby, as well as our friendly staff. We appreciate your comments on the room and bathroom, and we apologize for any inconvenience. We encourage you to share your concerns directly with our management team for further assistance. We hope you will consider staying with us again for an improved experience.

8/10 - 좋아요

Steven 님, Conway

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Property was better than expected with only needing a bit of work on the shower in the bathroom
2024년 4월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 20일
Hello Steven,We appreciate your feedback on your recent stay. Your comments about the shower have been noted for future improvements. Thank you for choosing to stay with us, and we hope to welcome you back soon.

6/10 - 괜찮아요

Jeff

연인과의 여행
좋아요: 청결 상태
별로예요: 직원 및 서비스
Front desk woman appeared to be sick, coughing a lot. She shouldnt have been there! Hotel was very inconvenient to get to, coming from the south and then getting back on the road the next morning, going north! Otherwise, it was a decent hotel!
2024년 4월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 17일
Hello Jeff, We appreciate your feedback and apologize for any inconvenience you experienced. We strive to provide a comfortable stay for all our guests. Your comments have been noted and will be shared with the team for improvement. Thank you for choosing our hotel and we hope to welcome you back in the future.

8/10 - 좋아요

Laurie

연인과의 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The rooms were clean and comfy. Dee at the front desk is very nice. The wifi was not the best. It is near the highway so it was a little loud. If you don’t hold onto the room door until it closes it slams shut and it’s very loud so if others in the hallway are not considerate it can be annoying.
2024년 4월에 2박 숙박함
답변 제공: Manager 님, 2024년 4월 16일
Hello Laurie, We are pleased that you found our rooms clean and comfortable, and we will pass your compliments onto Dee at the front desk. We regret to hear about the wifi and noise disturbance near the highway; your feedback will be shared with our team. Thank you for bringing the door issue to our attention, we will review this for opportunities to enhance our guest experience.

2/10 - 너무 별로예요

Brittany

출장 여행, 가족 여행
The staff was rude and the rooms were nasty I will never stay there again
2024년 4월에 2박 숙박함
답변 제공: Manager 님, 2024년 4월 16일
Hello Brittany, We regret to learn about your experience and take your feedback seriously. Our team aims to provide exceptional service, and we will address your concerns with the staff and housekeeping departments for improvement. We appreciate your input and hope you reconsider staying with us in the future.

10/10 - 훌륭해요

Shakia

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was great
2024년 4월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 13일
Hello Shakia,We are pleased to hear that you had a positive experience at our hotel. Your feedback is valuable to us, and we look forward to welcoming you back in the future.

6/10 - 괜찮아요

Deena

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Beds small. Bathroom door did not close, toilet was loose and moves when sat upon. Supposed to be a queen bed but was double.
2024년 4월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 9일
Hello Deena, We appreciate your feedback and apologize for any inconvenience you experienced. Your concerns will be shared with the relevant departments for further review. We strive to continually improve our services and accommodations for all guests.

10/10 - 훌륭해요

Yolanda

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Convenient property right off the frontage road. Property is well maintained & safe. They include daily breakfast, delicious cookies & fresh beverages! I was impressed. The main lobby was also nice. I appreciated the microwave & refrigerator. The bathroom could use an update but overall, I was very pleased with the hotel, the staff & my stay.
2024년 4월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 9일
Hello Yolanda,Thank you for sharing your experience with us. We are delighted to hear that you enjoyed our convenient location, well-maintained property, and complimentary amenities. We strive to provide a comfortable stay for all our guests and are pleased that you found our staff and facilities to your satisfaction. Your feedback regarding the bathroom will be noted for future considerations. We hope to welcome you back in the future.

8/10 - 좋아요

Vikki

출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
It was ok
2024년 3월에 2박 숙박함
답변 제공: Manager 님, 2024년 4월 9일
Hello Vikki, We appreciate your feedback and will strive to improve. Our team is here to address any concerns you may have. Thank you for staying with us.

10/10 - 훌륭해요

Antonio

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
.
2024년 4월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 7일
Hello Antonio,We appreciate your feedback and apologize for any inconvenience you may have experienced during your stay. Your comments have been noted, and we will address these issues with our team to ensure a better experience for future guests. Thank you for bringing this to our attention.

10/10 - 훌륭해요

Kwaski

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 4박 숙박함
답변 제공: Manager 님, 2024년 4월 9일
Hello Kwaski,We're thrilled to hear you had an excellent stay with us! Should you have any further feedback to share, please don't hesitate to reach out to us directly. We look forward to welcoming you back soon!

10/10 - 훌륭해요

Rodriguez

아이를 동반한 가족 여행
좋아요: 직원 및 서비스
It’s was a good stay for me and the kids; we spent more time out shopping in the local area; however during night time; it was loud music playing from the parking lot, right by our room, other than that, the stay was good
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 5일
Hello Rodriguez,Thank you for sharing your feedback with us. We're glad you enjoyed your stay for the most part and that our location was convenient for your shopping needs. We apologize for any inconvenience caused by the noise from the parking lot. Your comments are valuable to us for future improvements.

8/10 - 좋아요

Laura 님, Princeton

2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 4일
Hello Laura, We appreciate your recent stay at our hotel. If you have any specific feedback, we encourage you to kindly reach out to us directly. We value your experience and look forward to welcoming you back in the future.

6/10 - 괜찮아요

Melissa

2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 23일
Hello Melissa, We appreciate you choosing our hotel for your stay! Should you have any specific feedback you'd like to share, please feel free to reach out to us. We value your input and hope to welcome you back soon for an even better experience.

10/10 - 훌륭해요

Kyla

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice area
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 29일
Hello Kyla,We are glad to hear you enjoyed the location of our hotel. Your feedback is valuable to us as we strive to provide a positive experience for all our guests. Thank you for choosing to stay with us, and we hope to welcome you back soon.

10/10 - 훌륭해요

Stephanie

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This property was a blessing! We stayed at several other hotels on our road trip that were DREADFUL, and this night was a real blessing. Everything was new and clean and comfortable. The bathroom was spacious and spotless and had Dove brand products that smelled amazing. The beds were DELIGHTFUL and we didn't want to get up in the morning. The staff were friendly and cheerful and clearly enjoyed their jobs. A great value for the price; I would definitely stay here again.
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 27일
Hello Stephanie,We are thrilled to hear that you had a positive experience during your stay with us! Our team takes pride in providing a clean and comfortable environment for our guests. It's wonderful to hear that you enjoyed the amenities and had a good night's rest. We appreciate your feedback and look forward to welcoming you back on your next visit.

2/10 - 너무 별로예요

Hunter

2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 14일
Hello Hunter,We apologize for any shortcomings during your stay. Please feel free to contact us directly to discuss your experience further. We value your input to improve our services.

10/10 - 훌륭해요

Shamika

연인과의 여행, 출장 여행
Very good, everyone was nice!
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 24일
Hello Shamika,We are glad to hear that you found our staff to be friendly during your stay. Our team takes pride in providing excellent service to all our guests. Should you have any further feedback or need assistance, please feel free to reach out to our management team directly. Thank you for choosing to stay with us.

10/10 - 훌륭해요

Angelique

반려동물 동반 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 22일
Hello Angelique,Thank you for sharing your feedback with us. We're glad to hear you had an enjoyable experience at our hotel. Your positive comments are truly appreciated. We look forward to welcoming you back in the future for another wonderful stay.

10/10 - 훌륭해요

Clevana

연인과의 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 19일
Hello Clevana,We appreciate you taking the time to share your feedback with us. Should you have any further comments or concerns, please feel free to reach out to our management team directly for assistance. Thank you for choosing to stay with us.

8/10 - 좋아요

Broderick

2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 14일
Hello Broderick, Thank you for staying with us. We would appreciate it if you could provide us with more details about your experience, so that we can address any issues you may have encountered. We value your feedback and want to ensure that your future stays are more enjoyable.

10/10 - 훌륭해요

Ghaith 님, villa park

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good experience. Clean hotel
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 9일
Hello Ghaith,We are delighted to hear that you had a positive experience during your stay with us. Maintaining a clean environment is of utmost importance to us. We appreciate your feedback and hope to welcome you again in the future.

4/10 - 별로예요

Landon

출장 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Homeless people wondering around parking lot. Other customers up all hours of the night, slamming doors, yelling, etc. Random cars in parking lot, smoking and listening to music. Staff was nice, that’s about it. Would not stay here again…
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 5일
Hello Landon,We apologize that your stay did not meet your expectations. We appreciate your kind words about our staff. Please understand that we prioritize the safety and comfort of all our guests and address any issues promptly. Your feedback is valuable for us to improve our services.

10/10 - 훌륭해요

John

연인과의 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everyone was kind a courteous and very helpful thanks for the weekend it was my honeymoon
2024년 3월에 2박 숙박함
답변 제공: Manager 님, 2024년 3월 6일
Hello John,We are delighted to hear that our team provided you with excellent service during your honeymoon weekend. Your kind words will be shared with our staff as recognition of their hard work. If you have any further feedback or need assistance, please feel free to reach out to our management team directly. We appreciate your support and hope to welcome you back in the future.

10/10 - 훌륭해요

kimbley

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Everything was good
2024년 3월에 2박 숙박함
답변 제공: Manager 님, 2024년 3월 6일
Hello kimbley,We are pleased to hear that you had a satisfactory experience during your stay. Our team values your feedback and hopes to welcome you back in the future.

10/10 - 훌륭해요

Bobby

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice place to stay
2024년 2월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 5일
Hello Bobby,We are delighted to hear that you had a pleasant stay with us. Your positive feedback is greatly appreciated, and we hope to welcome you back in the future.

8/10 - 좋아요

John

좋아요: 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 3일
Hello John,We appreciate you choosing our hotel for your stay! We hope you had a wonderful experience and we look forward to hosting you again in the future.

10/10 - 훌륭해요

susan

2024년 2월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 2일
Hello susan,We are delighted to hear that you had a wonderful stay with us! We look forward to welcoming you back in the future for another enjoyable experience.

2/10 - 너무 별로예요

timothy

출장 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Filthy place. Bad smelling. Looked like it hadn’t been cleaned ever. 2 beds, only 1 with any linens on it.
2024년 2월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 1일
Hello timothy, We appreciate your feedback and apologize for any inconvenience during your stay. We encourage guests to reach out to our management team directly for any concerns so we can address them promptly. We strive to provide a clean and comfortable environment for all our guests.

8/10 - 좋아요

Danielle

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Everything was clean
2024년 2월에 1박 숙박함
답변 제공: Manager 님, 2024년 2월 29일
Hello Danielle,We are delighted to hear that you found our hotel to be clean during your stay. We appreciate your positive feedback and hope to welcome you back in the future for another enjoyable visit.

10/10 - 훌륭해요

Gary

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
This hotel is outstanding in every capacity. I wish I was staying a week rather than just one night. I congratulate myself on making such a great choice.
2024년 2월에 1박 숙박함
답변 제공: Manager 님, 2024년 2월 24일
Hello Gary,We are delighted to hear that you had a wonderful experience during your stay with us. We appreciate your kind words and are thrilled that we exceeded your expectations. Should your travels bring you back to the area, we would be honored to welcome you again.

6/10 - 괜찮아요

Summer

단체 여행
좋아요: 청결 상태
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
The place felt run down and while is is clear there were recent attempts at improvement, the over all vibe was tired and poorly maintained. The bed was lumpy and mattress felt old. Three sad beat up pillows per bed. Nice high ceilings. Window illuminated all night with light from landscaping. Really loud ac unit. The front desk person was rude at check in. She was busy chatting with friends and seemed disgruntled at our arrival. She checked me in and when i pointed out that i booked 2 rooms she said "nope, sorry". Im like "yes, i did." She responded very agressively "well i dont have it so too bad." I said maybe it is u der that name of our friends that are staying with us. Which it was. I booked and bought both rooms so it is ridiculous that the rooms were not together in the checkin pile. Also she could have looked up my reservation instead of just dismissing me. It was rude, unfriendly and immediately made the critical of everything that came after. I would not stay here again. It is not the worst place i have stayed but for the price i could have done better.
2024년 2월에 1박 숙박함
답변 제공: Manager 님, 2024년 2월 24일
Hello Summer,We are sorry to hear that your experience with us fell short of expectations. We appreciate your feedback and will address your concerns internally for improvement. If you have further details to share, please reach out to our management team. Your insights will help us enhance our services for all our guests.

6/10 - 괜찮아요

Payton

2024년 2월에 1박 숙박함
답변 제공: Manager 님, 2024년 2월 24일
Hello Payton,We appreciate you choosing to stay with us. If you have any feedback to share with us about your recent stay, please feel free to reach out to us. We hope to welcome you back in the future to provide you with an improved experience.

10/10 - 훌륭해요

Tennille

2024년 2월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 24일
Hello Tennille,We are delighted to hear that you had a wonderful stay at our hotel! If you have any further comments or suggestions, please do not hesitate to contact us. It would be our pleasure to welcome you back soon!

10/10 - 훌륭해요

Ken

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Easy location along I55 in Jackson - semi-safe area = lock your doors
2024년 2월에 1박 숙박함
답변 제공: Manager 님, 2024년 2월 22일
Hello Ken,We appreciate your feedback on our hotel's convenient location. The safety and security of our guests is a top priority, and we recommend always securing your room for peace of mind. Thank you for choosing to stay with us and for sharing your experience with the community.

10/10 - 훌륭해요

Jocelyn

가족 여행
좋아요: 청결 상태
It was a pleasant stay everything was adequate. We did have an unpleasant experience at breakfast with one of the staff members but over all a good stay.
2024년 2월에 1박 숙박함
답변 제공: Manager 님, 2024년 2월 13일
Hello Jocelyn,Thank you for choosing to stay with us and for sharing your feedback. We're glad to hear that you had an overall good stay. We apologize for any inconvenience you may have experienced during breakfast and appreciate you bringing it to our attention. We strive to provide exceptional service and will address the issue internally to ensure a great experience for all future guests.

2/10 - 너무 별로예요

Brittney

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Dirty, run down, bed fell apart when my son laid on it (side panel fell off and it was evident that it had happened many times), the bathroom was covered in rust and the bathroom door was mishung so it wouldn’t close. The shower was so bad that I had to rinse my hair in the sink to get the shampoo all the way out. The lampshades were broken. One was even put on upside down…. It was one of those places that you slept in your clothes fully dressed because it didn’t feel clean enough not, too. However, the breakfast was nice and that area was clean. The staff was pleasant- so that’s a plus!
2024년 2월에 2박 숙박함
답변 제공: Manager 님, 2024년 2월 7일
Hello Brittney, Thank you for sharing your feedback about your recent stay at our hotel. We apologize for any inconvenience you experienced during your visit. We appreciate your kind words about our breakfast and pleasant staff. We value all guest feedback and will use your comments as an opportunity for improvement. Should you have any further concerns, please feel free to reach out to our management team. We hope to have the opportunity to welcome you back in the future for an improved experience.

10/10 - 훌륭해요

Mary 님, N Olmsted

2024년 1월에 2박 숙박함
답변 제공: Manager 님, 2024년 2월 6일
Hello Mary,Thank you for choosing our hotel for your recent stay! We are delighted to hear that you had a wonderful experience with us. We hope to have the pleasure of welcoming you back in the future.

10/10 - 훌륭해요

Patricia

가족 여행
Reasonably priced and friendly staff!
2024년 2월에 1박 숙박함
답변 제공: Manager 님, 2024년 2월 6일
Hello Patricia,Thank you for your kind words about our hotel's affordability and friendly staff. We strive to provide our guests with a pleasant and budget-friendly experience. We appreciate your feedback and hope to welcome you back in the future.

10/10 - 훌륭해요

Dale

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Check in staff was excellent very personable service with a smile.
2024년 1월에 1박 숙박함
답변 제공: Manager 님, 2024년 2월 3일
Hello Dale,Thank you for your kind words about our check-in staff! We're delighted to hear that they provided you with excellent and personable service. Our team always strives to make our guests feel welcome and comfortable during their stay. We hope to have the pleasure of welcoming you back in the future!

10/10 - 훌륭해요

cindy

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Fred is awesome!!!
2024년 1월에 6박 숙박함
답변 제공: Manager 님, 2024년 1월 27일
Hello cindy,Thank you for your kind feedback about Fred! We're glad to hear that he made a positive impression on your stay. We appreciate your recognition and will share your kind words with him.

10/10 - 훌륭해요

Steve

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great beds
2024년 1월에 1박 숙박함
답변 제공: Manager 님, 2024년 1월 27일
Hello Steve,Thank you for your feedback regarding our comfortable beds. We are glad to hear that you enjoyed your restful sleep during your stay. We strive to provide a comfortable and relaxing experience for all our guests. We hope to welcome you back in the future for another enjoyable stay.

10/10 - 훌륭해요

BRIAN & REBECCA

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: Manager 님, 2024년 1월 25일
Hello BRIAN & REBECCA,Thank you for choosing our hotel for your stay! We're thrilled to hear that you had a wonderful experience with us. Should you have any further feedback or suggestions, please feel free to reach out to us directly. We look forward to welcoming you back in the future.

10/10 - 훌륭해요

Robert

출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I enjoyed my stay and I would recommend it to others. Thanks for the good service.
2024년 1월에 1박 숙박함
답변 제공: Manager 님, 2024년 1월 19일
Hello Robert,Thank you for your kind words and recommendation! We're stoked to hear that you enjoyed your stay and found our service to be of quality. It was a pleasure having you as our guest, and we hope to welcome you back in the future for another enjoyable experience.

4/10 - 별로예요

Jenni

별로예요: 청결 상태, 숙박 시설 상태 및 시설
Room was filthy. Halls reeked of weed. There was a plastic grocery bag outside of the room next door that contained what could only be poo-soiled clothing. The smell was awful. We checked in late after a long day on the road, and
2023년 12월에 1박 숙박함
답변 제공: Manager 님, 2024년 1월 17일
Hello Jenni,Thank you for sharing your recent experience with us. We apologize for any inconvenience caused during your stay. We appreciate your feedback and have forwarded it to the appropriate departments for further investigation. Our team is committed to providing a pleasant and comfortable environment for all our guests. We hope to have the opportunity to welcome you back in the future for a more enjoyable stay.

10/10 - 훌륭해요

James

2024년 1월에 1박 숙박함
답변 제공: Manager 님, 2024년 1월 17일
Hello James,Thank you for choosing our hotel for your stay. We are thrilled to hear that you had a wonderful experience with us. We hope to have the opportunity to welcome you back in the future for another exceptional stay.

6/10 - 괜찮아요

Tatiana

출장 여행
좋아요: 직원 및 서비스
Not so great
I think the rating numbers that I saw pre-booking were a little high based on my experience. What I liked was the ease of parking, easy access to the interstate, and availability of free WiFi’s and breakfast. However, there were particles of hair present in my bathroom, the tub looked questionable, I saw marks on one of the beds, the door was a bit warn down, the juice machine was out of order, there was no bacon at breakfast, the cleaners came by bothering me before the official check out time, and the walls were thin so I could hear noise from the room beside me.
2024년 1월에 2박 숙박함
답변 제공: Manager 님, 2024년 1월 17일
Hello Tatiana, Thank you for sharing your feedback from your recent stay. We are glad to learn that you found our parking convenient and enjoyed our free WiFi and breakfast options. We apologize for any cleanliness issues you encountered in your room and will address this with our housekeeping team. We appreciate your patience regarding the juice machine and apologize if our breakfast offerings did not meet your expectations. We regret any disturbances caused by our cleaning staff and will remind them of the official check-out time. We apologize for any inconvenience caused by the noise levels in your room. We appreciate your valuable input and hope to welcome you back in the future for an improved experience.

8/10 - 좋아요

Jane

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Clean and comfortable. Great staff
2024년 1월에 1박 숙박함
답변 제공: Manager 님, 2024년 1월 17일
Hello Jane,Thank you for choosing our hotel for your stay. We're pleased to hear that you found our rooms clean and comfortable, and that our staff provided great service. We aim to provide a positive experience for all our guests and we appreciate your feedback. We hope to welcome you back in the future for another enjoyable stay.