The staff was really nice, but it was dirty. LOT of water spots on the mirrors. Toilet had... something smeared on the side. Shower curtain rod was coming off the wall. Just seemed like the housekeeper did the absolute minimum he/she had to do. ZERO attention to detail. The sheets SEEMED clean, and there didn't appear to be bedbugs, so that was good! ...and the mini fridge worked GREAT! VERY cold!