외관

힐튼 가든 인 잭슨 다운타운 여행 후기

3 out of 5
힐튼 가든 인 잭슨 다운타운
235 W Capitol St, Jackson, MS

이용 후기

7.4

좋아요

평점 10 - 훌륭해요. 1000개 이용 후기 중 383개" "
평점 8 - 좋아요. 1000개 이용 후기 중 250개" "
평점 6 - 괜찮아요. 1000개 이용 후기 중 139개" "
평점 4 - 별로예요. 1000개 이용 후기 중 96개" "
평점 2 - 너무 별로예요. 1000개 이용 후기 중 132개" "

7.8/10

청결 상태

8.0/10

직원 및 서비스

7.0/10

편의 시설/서비스

7.8/10

숙박 시설 상태 및 시설

7.0/10

친환경

이용 후기

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2018년 12월에 1박 숙박함

4/10 - 별로예요

rickey

좋아요: 청결 상태, 숙박 시설 상태 및 시설
2024년 3월에 2박 숙박함
답변 제공: Customer Service 님, 2024년 3월 5일
Rickey, it seems your stay with us didn't meet your expectations. We're truly sorry you were not fully satisfied. We would appreciate any further details you might share about your experience, in order for us to learn and improve. This is not the standard of service we aim to provide. We hope you'll give us another chance to make your next stay a more positive one.

8/10 - 좋아요

Michael

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Valet guys very helpful
2024년 2월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 3월 1일
Michael, it's wonderful to hear that you found our valet team members at Hilton Garden Inn Jackson Downtown to provide exceptional service. We are thrilled they could assist you during your stay with us. We hope to welcome you back soon.

10/10 - 훌륭해요

Sara 님, Biloxi

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The valet parking guys are FANTASTIC..and the front desk personnel were awesome as well. Very friendly, welcoming, super place to check in to. Also the attached bar area has great service as well..they go above and beyond. The rooms are fine..its the staff here tho that make it great.
2024년 2월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 3월 1일
Sara, it's truly heartening to read about your experience at the Hilton Garden Inn Jackson Downtown. Our team members at the front desk and our valet parking team strive to provide an exceptional welcoming experience. We're also pleased to hear you appreciated the service at our attached bar area. Thank you for recognizing our colleagues who strive to make your visit great. We hope to see you back soon for another fantastic experience.

8/10 - 좋아요

Anne

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 2박 숙박함
답변 제공: Customer Service 님, 2024년 2월 27일
Thank you for sharing your thoughts with us, Anne!It's great to see we provided you with such great hospitality. We're hoping we'll be seeing you again during your next visit to Hilton Garden Inn Jackson Downtown.

2/10 - 너무 별로예요

Robert

아이를 동반한 가족 여행
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
None of the pillows had pillow cases on them. We asked for them many times and said we would put them on just wanted them. Kept telling us they were washing some. Never got them. Had to call to get towels there were none in the room. Took 2 1/2 hours to get a burger and beer at the restaurant. Won’t stay at this Hilton again
2024년 2월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 2월 26일
Robert, it's regrettable to hear about your recent experience. Problems encountered with the room amenities and the unusually long wait at our restaurant are certainly not indicative of the high level of service we aim to provide. Measures are in place to prevent such mistakes, and we sincerely apologize that these were not met during your stay. Please know that your feedback is invaluable in our ongoing effort to enhance our service delivery. We truly hope we will have another opportunity to welcome you back and prove that we can do better.

2/10 - 너무 별로예요

Monica

Customer service was lacking
2024년 2월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 2월 26일
Monica, we're troubled to hear that your expectations weren't met in regards to the service. Please be assured that we are committed to delivering professional, attentive service and it's concerning if you didn't experience this. We'll take your feedback on board as we continually strive to enhance our guest experience.

4/10 - 별로예요

Jontaya

단체 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
The location was close to our event. Appears clean and the Valet is on point. Great service from them! Inside service was a different story… watching my friends check in compared to the service I received was polar opposites. They recorded information about the hotel and what is close by. While I received barely a word. No hygiene products in the room. Went down stairs to request them and they said they would bring them to my room… never received…
2024년 2월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 2월 25일
Jontaya, we appreciate your constructive feedback. We're glad to hear that our location was convenient for you and that our valet service met your expectations.However, your concerns about the service you received inside and the lack of amenities in your room are noted. Rest assured, we are keen to ensure consistent, quality service to all our guests and we aim for full provision of necessary items in each room. We'll take your feedback into serious consideration to improve moving forward. Your understanding is appreciated.

10/10 - 훌륭해요

Michael

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Front deck didn't have extra cash on hand for change.
2024년 2월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 2월 19일
Michael, thank you for choosing the Hilton Garden Inn Jackson Downtown and for sharing your experience. We understand your concern about not having smaller denominations on hand at our front desk. We're taking note of your feedback and will look into potential solutions for more convenience. Despite this, we hope your overall experience was pleasant and we look forward to your next visit.

4/10 - 별로예요

Marian 님, Houston

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 2월 19일
Thank you for sharing your feedback, Marian.It's regrettable that your experience with us didn't exceed your expectations. We hope you allow us to host you again soon so we can share a more positive experience with you soon.

8/10 - 좋아요

James 님, Dartmouth

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Decent hotel in.a decent location.
2024년 1월에 3박 숙박함
답변 제공: Customer Service 님, 2024년 2월 3일
James, it's great to know you recognized the Hilton Garden Inn Jackson Downtown's prime location and found your stay to be satisfactory. We appreciate your feedback and look forward to welcoming you back in the future.

6/10 - 괜찮아요

Brittany Lee

출장 여행
좋아요: 청결 상태
별로예요: 숙박 시설 상태 및 시설
Front desk staff was very kind. Facility just wasn't as clean as I would have liked. No liquor license (not stated online), bar is advertised as open.
2024년 1월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 1월 26일
Brittany Lee, it's encouraging to hear that our team members at the front desk treated you with kindness. We regret that you found our cleanliness to be less than ideal, we'll take note of your feedback. Additionally, we appreciate your patience regarding the unavailability of our bar services. Your comments allow us to continually improve our services. We hope you will visit us again, promising a focus on these aspects next time around.

10/10 - 훌륭해요

John

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 1월 26일
Thank you for the great rating, John!We are always working very hard to provide a high-quality experience for all of our guests. It's excellent to hear that you had a lovely stay at Hilton Garden Inn Jackson Downtown! We hope you plan on staying with us again soon!We're looking forward to your next visit!

2/10 - 너무 별로예요

Joshua

연인과의 여행, 출장 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 1월 16일
We appreciate you taking the time to share your feedback, Joshua.We're disappointed your time with us was less than ideal. It's unfortunate our services didn't meet your expectations. We hope you give us another chance to share a more positive experience with you soon.

6/10 - 괜찮아요

William

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 1월 13일
William, thank you for taking the time to rate your recent stay. We see there's room for improvement and would appreciate if you could share your experience in more detail. This will help us ensure a more pleasurable experience for our future guests. We hope to welcome you back soon.

10/10 - 훌륭해요

Chanetta

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
The only issue i had with this property was they didn’t have towels. There was half a set when i checked into the room. I attempted to get a set later that night and they did not have any.
2023년 12월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 1월 13일
Chanetta, it's excellent to hear you enjoyed your stay at the Hilton Garden Inn Jackson Downtown. We're, however, genuinely sorry to hear about the incomplete set of towels in your room. Ensuring a comfortable stay is our top priority, so we appreciate you making us aware. We'd be pleased to welcome you back and offer an even better experience.

2/10 - 너무 별로예요

Ruby

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 5박 숙박함
답변 제공: Customer Service 님, 2023년 12월 31일
We appreciate your feedback, Ruby.We regret that your time with us didn't meet your expectations. We hold ourselves to a higher standard so we do hope you allow us the opportunity to share a more positive experience with you soon.

10/10 - 훌륭해요

Emily

2023년 12월에 1박 숙박함
답변 제공: Customer Service 님, 2023년 12월 28일
Thanks for the amazing rating, Emily!We care deeply about the happiness and satisfaction of our guests. We can't wait to see you again soon for another outstanding experience at Hilton Garden Inn Jackson Downtown!

2/10 - 너무 별로예요

Luciana

별로예요: 청결 상태, 직원 및 서비스, 객실의 편안함
Horrible service
The hotel seems as if it’s on its last leg. No spirits at the bar. (Bartenders were really sweet) and we got locked out of our room SEVERAL times. When we would go out and come back in, our key would not be working. This happened 4 times!!! They kept re keying our room. Then to make matters worse, the last time it happened, I went to. The room and back 3 times. Each time I had to go back down and let her know it didn’t work! Finally, she said she would have to change our room. But ma’am, our stuff is stuck in the old room. Basically they had to get security after an hour to let us in the old room casing us to miss our anniversary dinner reservation. I was so disappointed. No one knew what to do. I was very upset and feel like we were highly inconvenienced to have to change rooms. I feel like I should be refunded! I will not stay here again.
2023년 12월에 2박 숙박함
답변 제공: Customer Service 님, 2023년 12월 19일
Luciana, it's concerning to read about the series of troubles you encountered during your visit, including issues with the room key and bar services. The team members should have resolved the key problem more promptly to avoid such inconvenience and it's regrettable to hear this affected your anniversary plans significantly. We secure all customer belongings and it's clearly a must to be more efficient in managing such situations. Feedback like yours helps us to improve and we hope to display our enhancements should you decide to visit us again in the future.

4/10 - 별로예요

Nicholas

2023년 12월에 2박 숙박함
답변 제공: Customer Service 님, 2023년 12월 19일
Nicholas, it seems like your experience at our hotel didn't quite meet your expectations. It is disheartening that we fell short, and we would appreciate the opportunity to improve by understanding what went wrong. Please, if you can, share specific issues or feedback for us to address. We are committed to making things right for you in the future.

8/10 - 좋아요

Daisy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 2박 숙박함
답변 제공: Customer Service 님, 2023년 12월 16일
Thank you for the great rating, Daisy!It's wonderful we could provide a pleasant experience for you. We care about the happiness of our guests so we look forward to hosting you again soon at Hilton Garden Inn Jackson Downtown. We'd like to share an even better experience with you soon.

10/10 - 훌륭해요

Julie

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 4박 숙박함
답변 제공: Customer Service 님, 2023년 12월 14일
Julie, we're thrilled to know that you had a wonderful experience at Hilton Garden Inn Jackson Downtown. We appreciate your rating and hope to welcome you back the next time your travels bring you our way.

10/10 - 훌륭해요

Bishonna

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Located downtown. Nice restaurant.
2023년 10월에 1박 숙박함
답변 제공: Customer Service 님, 2023년 12월 13일
Bishonna, thank you for sharing your thoughts. It's wonderful to know that you appreciated the Hilton Garden Inn Jackson Downtown's central location and our delightful restaurant. We hope to host you again soon for an equally enjoyable experience.

10/10 - 훌륭해요

William

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 4박 숙박함
답변 제공: Customer Service 님, 2023년 12월 10일
Thank you for the fantastic rating, William!We strive to make all of our guests feel welcome and relaxed during their time at Hilton Garden Inn Jackson Downtown! We can't wait to see you again soon.

2/10 - 너무 별로예요

Quarnita

답변 제공: Customer Service 님, 2024년 2월 6일
Quarnita, it seems you had a less-than-ideal stay and it's regrettable to know we missed the mark in giving you a satisfactory stay this time. We strive to offer our guests quality service and comfort, and your feedback is important in helping us improve. Please consider giving us another chance in the future to better serve you. Thank you and safe travels.

2/10 - 너무 별로예요

Migel

2023년 12월에 1박 숙박함
답변 제공: Customer Service 님, 2023년 12월 31일
We appreciate the feedback, Migel.It's unfortunate you had such challenges during your time with us. We regret that we couldn't provide you with a perfect experience. We do hope you give us another opportunity to demonstrate the high standard of service we're accustomed to providing.

10/10 - 훌륭해요

Marvin

좋아요: 숙박 시설 상태 및 시설
답변 제공: Customer Service 님, 2024년 2월 8일
Thanks for the perfect rating, Marvin! We can't wait to see you again soon for another amazing experience at Hilton Garden Inn Jackson Downtown.

10/10 - 훌륭해요

Caroline

답변 제공: Customer Service 님, 2024년 2월 8일
Caroline, thank you so much for showing your support for Hilton Garden Inn Jackson Downtown with your 5-star rating. We're thrilled you had a great stay with us and we look forward to welcoming you back again soon.

10/10 - 훌륭해요

Angelique

2023년 11월에 1박 숙박함
답변 제공: Customer Service 님, 2023년 12월 7일
Angelique, it's wonderful to hear that you had a great experience at the Hilton Garden Inn Jackson Downtown. We're thrilled your stay met your expectations. Thank you for your rating, and we're looking forward to welcoming you back on your next trip!

6/10 - 괜찮아요

sonja

2023년 12월에 2박 숙박함
답변 제공: Customer Service 님, 2023년 12월 6일
Sonja, thank you for taking the time to rate your recent stay at Hilton Garden Inn Jackson Downtown. We aim to provide excellent experiences for all our guests, so we'd appreciate any further comments you might have to help us understand your unique viewpoint. We hope for another opportunity to serve you again soon.

4/10 - 별로예요

troy

연인과의 여행
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Room lights didn't work, shower door was missing the handle, bathroom smelled like they poured bleach everywhere, no parking so you're forced to use valet, and they charged me an extra $45 to my card and no explanation why.
2023년 12월에 1박 숙박함
답변 제공: Customer Service 님, 2023년 12월 6일
Troy, we regret to hear that you had a less than satisfactory stay. We take your feedback about room maintenance and odors seriously and will use it to enhance our guest experience. As for the parking, valet service is an option we offer for convenience, however, we understand that it may not cater to everyone's preferences. Regarding unexpected charges, be assured we endeavor to offer transparency and accurate information for all our guests and your feedback is appreciated and will be considered moving forward. We're committed to improving and hope for the chance to better serve you in the future.

8/10 - 좋아요

Emile

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Customer Service 님, 2023년 12월 6일
Thank you for the 4-star rating, Emile!We are delighted to see that you had a wonderful time at Hilton Garden Inn Jackson Downtown. We're so glad that you felt nicely accommodated during your stay, and we look forward to a future visit from you!

2/10 - 너무 별로예요

Michael

가족 여행
별로예요: 청결 상태, 객실의 편안함
Terrible
Air wouldn’t go under 76 degrees. “Men stains” on the wall beside bed.
2023년 12월에 1박 숙박함
답변 제공: Customer Service 님, 2023년 12월 6일
Michael, we regret to hear that you encountered issues with the temperature control in your room and cleanliness concern. We have relayed your feedback to our team members so that they can promptly address these matters. We aim to provide an impeccable environment for all our guests, and we sincerely apologize if we fell short during your stay.

2/10 - 너무 별로예요

Sitovea

2023년 11월에 2박 숙박함
답변 제공: Customer Service 님, 2023년 12월 13일
Thank you for sharing your feedback, Sitovea.We regret that your experience with us was anything less than ideal as we strive to provide our guests with only the most enjoyable of visits. We hope you'll give us another opportunity to provide you with the high caliber service our guests are accustomed to.

8/10 - 좋아요

Corey

2023년 11월에 1박 숙박함
답변 제공: Customer Service 님, 2023년 11월 22일
Corey, thank you for staying at the Hilton Garden Inn Jackson Downtown and for giving us a 4-star rating. We are glad to see that you had a satisfying stay, and we hope to welcome you back in the future.

2/10 - 너무 별로예요

Torrance

출장 여행, 가족 여행
Excellent
2023년 11월에 1박 숙박함
답변 제공: Customer Service 님, 2023년 11월 19일
Torrance, it appears there's been a mismatch between your written feedback and the rating. Your single-word review suggests a positive experience. If there's an issue you would like to share, please don't hesitate to contact us. We value your feedback.

6/10 - 괜찮아요

Debbie

가족 여행
We checked in on Friday night. We carried all of our things to our room. When we get there, someone else is in the room. We go back downstairs, and even though our name is in the computer, they said because we used Expedia, we double booked. I explained to them that I booked the room over a month ago, and that I called to confirm the reservation. We were told there was no other room available. We found out there was a couple of other people having this same issue. It was late at night. We were hungry, tired and the only reason I booked this hotel was due to the indoor swimming pool, which of course we were unable to use. The only good thing is that the woman helping us, booked us another room at a different hotel using her discount. We have to stay in hotels about once a month for the next few months for my granddaughter’s cheer competitions and now I am reluctant to book with Hilton.
2023년 11월에 1박 숙박함
답변 제공: Customer Service 님, 2023년 11월 17일
Debbie, we regret to hear about the confusion that occurred during your check-in process. While dealing with reservations, especially through third-party platforms, misunderstandings can happen, and we apologize for the inconvenience. We're glad to know that our colleague worked promptly to provide a resolution for you that evening. We understand your disappointment about the indoor swimming pool and sympathize with your frustration. We reassure you that such cases are not the norm at our hotels and we constantly strive to prevent this type of issues. If you consider giving us another chance, we're confident we can provide you with the delightful stay you and your granddaughter deserve for her upcoming cheer competitions.

10/10 - 훌륭해요

Samuel 님, OLIVE BRANCH

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Awesome stay
2023년 11월에 1박 숙박함
답변 제공: Customer Service 님, 2023년 11월 17일
Thanks for the outstanding rating, Samuel!We're delighted your time at Hilton Garden Inn Jackson Downtown was so amazing! We strive for excellence. We look forward to hosting you again soon so we can share another fantastic experience with you.

10/10 - 훌륭해요

Stacy

단체 여행
좋아요: 편의 시설/서비스
Great
2023년 11월에 1박 숙박함
답변 제공: Customer Service 님, 2023년 11월 15일
Stacy, we're delighted to know you had a fantastic experience at Hilton Garden Inn Jackson Downtown. Your abbreviated praise means a lot to our team members. We sincerely hope to welcome you back in the future.

10/10 - 훌륭해요

Robyn

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We were only there for one night. Staff was friendly. Valet was helpful. Rooms were clean.
2023년 11월에 1박 숙박함
답변 제공: Customer Service 님, 2023년 11월 12일
Robyn, it's delightful to hear that your stay at Hilton Garden Inn Jackson Downtown left a positive impression. Our team members always strive to provide friendly and helpful service, and it's great that you found the rooms to your liking. Thank you for taking the time to share your experience, and we look forward to welcoming you back in the future.

10/10 - 훌륭해요

Chris

2023년 11월에 1박 숙박함
답변 제공: Melinda 님, 2023년 12월 2일
Thank you.

8/10 - 좋아요

Caroline

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 11월에 2박 숙박함
답변 제공: Customer Service 님, 2023년 11월 6일
Caroline, it's wonderful to hear that your experience at Hilton Garden Inn Jackson Downtown was positive. Your rating is greatly appreciated and we look forward to welcoming you back in the future.

4/10 - 별로예요

Phyllis

가족 여행
별로예요: 청결 상태, 편의 시설/서비스
Our room was dirty. We requested to have it cleaned and they told us we would need to request it a day early. Which how could we when it was dirty when we got there. Asked for more towels and they never brought us any. They wouldnt empty our garbage cans
2023년 10월에 2박 숙박함
답변 제공: Customer Service 님, 2023년 10월 30일
Phyllis, we regret to hear about the issues you had regarding cleanliness and services during your stay. We understand the importance of keeping rooms spotless and adequately stocked, as well as promptly serving any requests for additional amenities. We assure you, measures are in place to ensure promptness of service. Your feedback will be shared with our team to address those areas immediately. We hope to have the opportunity to serve you better in the future.

6/10 - 괜찮아요

Tony

출장 여행
좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
The room was decent for the price, but they only offered valet parking though there could have been plenty of self parking - and they charged $22 a night.
2023년 10월에 1박 숙박함
답변 제공: Customer Service 님, 2023년 10월 30일
Tony, it's good to hear you found value in the room we offered. We understand your sentiments about the parking arrangements. Our valet service is in place for the convenience of guests but we hear you regarding the pricing. We're always looking for ways to improve guest experiences, and we'll take your feedback into account. We hope to serve you again in the future.

10/10 - 훌륭해요

Bobbreshia

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I loved the convenience
2023년 10월에 2박 숙박함
답변 제공: Customer Service 님, 2023년 10월 25일
Bobbreshia, it's wonderful to hear your positive feedback about the Hilton Garden Inn Jackson Downtown's accessibility. We always strive to make our location a beneficial feature for our guests. We are thrilled that you experienced this during your stay. We look forward to welcoming you back in the future.

6/10 - 괜찮아요

Dewayne

가족 여행
좋아요: 청결 상태
별로예요: 직원 및 서비스, 객실의 편안함
2023년 10월에 2박 숙박함
답변 제공: Customer Service 님, 2023년 10월 20일
Dewayne, it appears that you had a neutral experience during your recent stay and we regret to know that some aspects of your visit fell short of expectations. Nonetheless, we thank you for choosing us and we hope to offer you a more satisfying experience in your subsequent visits.

10/10 - 훌륭해요

patrick

2023년 10월에 1박 숙박함
답변 제공: Customer Service 님, 2023년 11월 8일
Patrick, it's fantastic to hear that you had an enjoyable stay at the Hilton Garden Inn Jackson Downtown. We appreciate your high rating and we look forward to serving you again soon. Safe travels!

8/10 - 좋아요

Cheryl 님, Flower Mound

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
This is a lovely hotel. We do feel safe here and good choice of dining options.
2023년 10월에 1박 숙박함
답변 제공: Customer Service 님, 2023년 10월 20일
Cheryl, it's wonderful to hear that you found Hilton Garden Inn Jackson Downtown to be a delightful place. We're pleased to know that you felt secure and had an enjoyable dining experience. We look forward to welcoming you back for another pleasant stay.

10/10 - 훌륭해요

Geoffrey

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff was incredible. Very friendly and helpful.
2023년 10월에 1박 숙박함
답변 제공: Customer Service 님, 2023년 10월 13일
Geoffrey, we're thrilled to hear that our team members at Hilton Garden Inn Jackson Downtown made such a positive impact during your stay. Their aim is indeed to be friendly and helpful, and we're glad they succeeded in doing just that. We look forward to welcoming you back for another exceptional experience.

8/10 - 좋아요

Donell

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 1박 숙박함
답변 제공: Customer Service 님, 2023년 10월 11일
Thanks for the amazing rating, Donell!We're thrilled you enjoyed your time at Hilton Garden Inn Jackson Downtown so much! We look forward to sharing an even better experience with you soon. Have a lovely day!