The hotel looks fine from the outside, so I went in person to inquire about reserving a suite that would fit 4 people. The front desk quoted me at a rate that was more than $20 Hotels.com. He was not too happy that I chose to go through a 3rd party to book. He told me that he was going to have to charge me a fee for an extra person. I showed him that the reservation was for 4 people and should not be charged. Later, I came back to ask for more towels & bedding for the pullout couch. There were only 3 regular sized towels. The same man told me that there was an EXTRA charge for more towels. I again reminded him that the reservation was for 4 people, & we should receive 4 towels. He gave me exactly 1 more towel and a fitted sheet and regular sheet. When I pulled out the couch, there were multiple Ritz crackers in the folding of it. I was so creeped out. Then we attempted to use the sheet, & there were the most disturbing looking stains on both of them. Without being too graphic, they looked like bodily fluids. By this time, I just didn’t have the mental fortitude to deal with this grouchy man who was trying to nickel and dime me for standard/substandard accommodations. My daughter went to exchange the disturbing looking sheets and came back with mildly less scary looking ones. Their dryer wrecks their sheets supposedly, and the less stained looking replacements were “the best I can do”. At 8:30 before we even out a man from housekeeping was knocking on our door.