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레드 루프 인 잭슨 노스 - 리지랜드 여행 후기

2 out of 5

이용 후기

5.6
평점 10 - 훌륭해요. 854개 이용 후기 중 136개" "
평점 8 - 좋아요. 854개 이용 후기 중 163개" "
평점 6 - 괜찮아요. 854개 이용 후기 중 166개" "
평점 4 - 별로예요. 854개 이용 후기 중 154개" "
평점 2 - 너무 별로예요. 854개 이용 후기 중 235개" "

5.6/10

청결 상태

6.4/10

직원 및 서비스

5.0/10

편의 시설/서비스

5.4/10

숙박 시설 상태 및 시설

6.0/10

친환경

이용 후기

8/10 - 좋아요

Jaymes

좋아요: 직원 및 서비스
2024년 2월에 1박 숙박함
답변 제공: Carla RediResponse Specialist 님, 2024년 3월 9일
Hello Jaymes, Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Jackson North - Ridgeland and I thank you for your 4/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,CarlaRed Roof ManagementRediResponse Specialist

4/10 - 별로예요

Dre

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
The water in the shower didn't get warm, let alone hot. That was one of two things i wanted. When i told them at checkout, all i got was, "we'll check on it"
2024년 1월에 1박 숙박함
답변 제공: LaTunde RediResponse Specialist 님, 2024년 1월 15일
Dear Dre,Thank you for taking the time to tell us about your experience at the RED ROOF INN JACKSON NORTH - RIDGELAND. I am sorry that your experience did not meet your expectations. Please accept our sincerest apologies for the inconvenience caused due to the temperature of the water in the shower not to your liking. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Very truly yours,LaTundeRed Roof Management RediResponse Specialist

8/10 - 좋아요

Stacy

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 1박 숙박함
답변 제공: Oniel Rediresponse Specialist 님, 2023년 12월 16일
Hi Stacy,Thank you for taking the time to write a review of your stay at the Red Roof Inn Jackson North - Ridgeland. Our goal is to provide a clean and comfortable stay for all our guests and we’re proud to have achieved that with your visit prompting your 4/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve.We appreciate your business and hope that you will give us the opportunity to provide you with another good experience the next time you’re in the area.Sincerely,RedRoof Management

4/10 - 별로예요

Kelsey

출장 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
While the staff was very welcoming and helpful; the building and room I stayed in is in extreme need of repair. As soon as I walked into the room, the smell of old smoke hit me. I immediately saw the very visible dirt on the floor and the build up of water from the room (humidity from unknown source). The peephole was covered with paper towel. I went back to office to have the floor mopped at least; a staff member came immediately to sweep and mop.
2023년 12월에 1박 숙박함
답변 제공: Xao RediResponse Specialist 님, 2023년 12월 11일
Thanks for sharing your feedback with us, Kelsey. The team at our Red Roof Inn Jackson North - Ridgeland was saddened to see that we failed to provide you with a satisfactory stay. While we were pleased to read that the staff was welcoming and helpful, it was displeasing to read that this was the impression left with you. You stated that the room needs to be repaired and that the poor odor mentioned hindered your stay. As such, your feedback may be taken into account as Red Roof aims to continuously improve.I appreciate that you brought this to our attention. We would love to improve the impression left with you on your next stay, should you require lodging in the future.Best wishes,Red Roof Management

10/10 - 훌륭해요

Jamia

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: Oniel Rediresponse Specialist 님, 2023년 12월 10일
Hi Jamia,Thank you for taking the time to write a review of your stay at the Red Roof Inn Jackson North - Ridgeland. Our goal is to provide a clean and comfortable stay for all our guests and we’re proud to have achieved that with your visit prompting your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve.We appreciate your business and hope that you will give us the opportunity to provide you with another great experience the next time you’re in the area.Sincerely,RedRoof Management

2/10 - 너무 별로예요

Christy

좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Personally I think the spot should be condemned and renovated in full
2023년 11월에 1박 숙박함
답변 제공: Xao Red Roof Management RediResponse Specialist 님, 2023년 11월 28일
Hello Christy,Your review of the Red Roof Inn Jackson North - Ridgeland was recently brought to our attention. The team was saddened to see that we failed to provide you with a satisfactory experience. In order to understand what prompted your 1/5 score, I welcome any further information you can provide. It is through guest feedback that Red Roof is able to make improvements.Thanks again for sharing your rating. We would love to provide you with an improved stay on your next trip.Respectfully,XaoRed Roof ManagementRediResponse Specialist

2/10 - 너무 별로예요

Paula

좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스
Nothing the property was terrible there was only one man doing the house keeping. The room was disgusting floors never swept or mopped. The sheets and top layer of the bed covers were stained. Refrigerator didn’t work there was a condom on the floor. The tub was black and filthy along with the shower curtain. If the room was cleaned properly it would have been ok. They MUST do better!!!!!
2023년 11월에 5박 숙박함
답변 제공: Oshane RediResponse Specialist 님, 2023년 11월 8일
Dear Paula, Thank you for taking the time to tell us about your experience at the RED ROOF INN JACKSON NORTH - RIDGELAND. I am sorry that your experience did not meet your expectations. Please accept our sincerest apologies for the condition of the refrigerator, the lack of cleanliness you highlighted along with the other issues mentioned. To uphold Red Roof company’s high standards your encounter will be shared with management to ensure your satisfaction. Red Roof strive to provide guests with all the comforts of home, so I am disappointed to see your 1/5 score. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Very truly yours,Oshane Red Roof Management RediResponse Specialist

10/10 - 훌륭해요

dehaviland

Nice and clean
2023년 11월에 1박 숙박함
답변 제공: Oshane RediResponse Specialist 님, 2023년 11월 7일
Dear Valued Guest,Thank you for taking the time to complete our guest survey. I appreciate your comments following your recent stay at the RED ROOF INN JACKSON NORTH - RIDGELAND regarding the cleanliness. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services.Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,OshaneRed Roof ManagementRediResponse Specialist

6/10 - 괜찮아요

Shaqura

출장 여행, 가족 여행
The room I had toilet over filled each time I tried to flush toilet I called and maintenance was nice and tried fixing it but the problem still occurred but I didn’t keep calling office next time I hope the room doesn’t have any plumbing problems
2023년 11월에 1박 숙박함
답변 제공: Oshane RediResponse Specialist 님, 2023년 11월 7일
Dear Shaqura, Thank you for taking the time to complete our guest survey. I appreciate your comments following your recent stay at the RED ROOF INN JACKSON NORTH - RIDGELAND regarding the customer service. I do apologize for any issues highlighted. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,Oshane Red Roof ManagementRediResponse Specialist

8/10 - 좋아요

Dekeya

아이를 동반한 가족 여행
별로예요: 청결 상태, 편의 시설/서비스
Had critters in my room. I informed the front desk they just struggled their shoulders
2023년 11월에 1박 숙박함

2/10 - 너무 별로예요

Jason

출장 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
The room I was first put in was 235. It was horrible and had this very bad smell plus it was dead roaches in it. Then they moved me to another room and the bed was stained and smelled bad
2023년 10월에 1박 숙박함
답변 제공: Oshane RediResponse Specialist 님, 2023년 10월 25일
Dear Jason, I appreciate you sharing your feedback following your stay at the RED ROOF INN JACKSON NORTH - RIDGELAND. I was saddened to read that your stay fell short of your expectations due to the insects you reported, the foul odor you described along with the other issues mentioned. Please know that we work with a Pest Control company who regularly treats the property for pests as is standard in the industry. I have notified the property of your comments so they can work with the specialists to ensure everything is as it should be. On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure you're comfortable. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging. Sincerely,Oshane Red Roof Management RediResponse Specialist

2/10 - 너무 별로예요

Betty

출장 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
I had to wait on something 20 minutes when i arrived at the hotel to check me in. The lady was in the back room on her phone. Then when i checked out. I asked for a receipt the gentleman at the desk told me i was not going to get 1 from him. I just kind of looked at him. I needed it to get reimbursed from my employer. I wont stay there again.
2023년 10월에 5박 숙박함
답변 제공: Recordo Rediresponse Specialist 님, 2023년 10월 18일
Hello Betty,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN JACKSON NORTH - RIDGELAND. It's saddening to hear of the poor hospitality service you indicated you encountered at our property. Please accept our sincerest apologize. Please know that this isn't the level of service that Red Roof stands for and will take your comments into consideration so that we may improve our customers experience.Sincerely,RecordoRed Roof Management Rediresponse Specialist

10/10 - 훌륭해요

Jeffrey

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I like that the rooms are remodeled and it's actually quiet there.
2023년 9월에 2박 숙박함
답변 제공: Sharma RediResponse Specialist 님, 2023년 10월 6일
Dear Jeffrey,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN JACKSON NORTH - RIDGELAND. It's good to hear that you found the rooms to be newly remodeled and our hotel to be quiet resulting in a 5/5 score. Once more, thank you for your kind words. The staff and I would love to provide you with another comfortable stay at Red Roof in the future.Sincerely,Sharma Red Roof Management RediResponse Specialist

10/10 - 훌륭해요

Cadeedria

2023년 10월에 2박 숙박함
답변 제공: Nishaye RediResponse Specialist 님, 2023년 10월 7일
Dear Cadeedria, Thank you for taking a moment to complete our survey. Everyone here at the Red Roof Inn Jackson North - Ridgeland was proud to see your 10/10 score following your stay. Our goal is to provide a clean and comfortable stay for all our guests and we're proud to have achieved that with your visit. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as our Red Roof team strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely, Nishaye Red Roof Management  RediResponse Specialist

8/10 - 좋아요

Ricardo

가족 여행
좋아요: 직원 및 서비스
Clean sheets. Blankets not as clean. Tub had mold. Only 2 towels per room. Staff is very friendly.
2023년 9월에 3박 숙박함
답변 제공: Harry 님, 2023년 10월 4일
Thanks for your respond and reviews.

2/10 - 너무 별로예요

Carlos

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
When i checked in the fromt desk clerk told me i didnt have a reservation and to make one then when i showed him my confirmation number ...oh yeah here it is ...so explained i have my mother with me and she needed a room on the first she just had hip sugery ..oh well you didnt book that and we might not have thay why you shouldnt book through those sites ...but i found one and it will be 15.00 more dollars cash only...the credit on file i cant charge again so i go cash booked the room it was terrible it had a stench the towels.were filthy and someone was riding a motorcycle back and forth on the walkway the entire night my mother got no rest at all i will never.visit red roof anywhere again
2023년 9월에 1박 숙박함
답변 제공: Olivia RediResponse Specialist 님, 2023년 9월 30일
Hello Carlos,Thank you for your recent review of your stay at the Red Roof Inn Jackson North - Ridgeland. I am disappointed you had less than a satisfactory experience which prompt your 1/5 score. You indicated that the room was unclean, the towels were filthy and all the other concerns that dampened your experience. Please accept our sincerest apologies for the inconvenience caused by the issues you highlighted. To uphold our company's high standards, your comments will be reviewed by the staff, in an effort to ensure your experience is not repeated. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Feedback from our Red Roof guests is always welcome as we strive to continuously seek ways improve the quality of our services.Thank you again for sharing your concerns with us. Sincerely,OliviaRed Roof Management RediResponse Specialist

2/10 - 너무 별로예요

Brandon

2023년 8월에 2박 숙박함
답변 제공: Chevanese RediResponse Specialist 님, 2023년 8월 29일
Hello Brandon,I appreciate you sharing your feedback following your stay at the Red Roof Inn Jackson North - Ridgeland. It upsets me to know we let you down. I am sorry for your experience prompting a 1/5 score. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.Thanks again and we hope you’ll visit us again on your next trip!Sincerely,ChevaneseRed Roof ManagementRediResponse Specialist

4/10 - 별로예요

Sherrie

2023년 7월에 1박 숙박함
답변 제공: ANTONIO,RediResponse Specialist 님, 2023년 7월 18일
Hello Sherrie, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN JACKSON NORTH - RIDGELAND and I appreciate your 2/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Antonio,Red Roof Management

2/10 - 너무 별로예요

Ciarra

2023년 7월에 1박 숙박함
답변 제공: Nishaye RediResponse Specialist 님, 2023년 7월 8일
Dear Ciarra, Thank you for taking a moment to complete our survey from your recent visit at the Red Roof Inn Jackson North - Ridgeland. We are sorry you had a less than satisfactory experience, prompting your 2/10 rating. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,NishayeRediResponse Specialist

8/10 - 좋아요

Cindy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great staff.
It was good. There was a power outage and nothing they could do about it. However, I’ve stayed here before for a few weeks and there was never any issues. Reasonable accommodations and clean. Great staff. Management - I didn’t realize that was you waving to me at the airport until later. Sorry about that!
2023년 6월에 2박 숙박함
답변 제공: Devorine RediResponse Specialist 님, 2023년 6월 27일
Hi Cindy,Thank for your response. I am delighted to know you've stayed with us before and you were pleased. It's great to hear that this recent visit was okay despite there being a power outage, our staff was great and our accommodations was clean. We always aim to deliver a positive experience for all our guests and we're happy you were satisfied with your visits. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services. Thank you for choosing Red Roof Inn Jackson North - Ridgeland. We hope we have the opportunity to see you again in the future. Sincerely,Devorine RediResponse Specialist

2/10 - 너무 별로예요

Maliika

2023년 6월에 1박 숙박함
답변 제공: Recordo Rediresponse Specialist 님, 2023년 6월 28일
Hello Maliika, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN JACKSON NORTH - RIDGELAND and I are sadden by your 1/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip.Sincerely,RecordoRediresponse Specialist

2/10 - 너무 별로예요

Jeffrey

2023년 6월에 7박 숙박함
답변 제공: Devorine RediResponse Specialist 님, 2023년 6월 26일
Thank you for taking a moment to rate your stay, Jeffery. The staff at the Red Roof Inn Jackson North - Ridgeland are disappointed to see that your experience resulted your 1/5 score. In the future, please consider adding comments to let us know what we’re doing well and where we can improve. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Devorine RediResponse Specialist

4/10 - 별로예요

Tavares

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Need some work done.
The room needed some work done to it, a couple of the outlets didn't work. The hotel had a lot of people hanging out outside, and that was a big concern for me.
2023년 6월에 1박 숙박함
답변 제공: Devorine RediResponse Specialist 님, 2023년 6월 13일
Thank you again for sharing your comments with us, Tavares. I see your concerns regarding the room as you indicated couple of the outlets didn't work and there were lot of people hanging out outside, and that was a big concern for you. Please accept our apologies. On your next stay, should you have any issues or concerns while in house please feel free to reach out to our front desk for real time assistance. I will certainly bring this to the property’s attention in an effort to address your concerns and to make changes moving forward. Thanks to your feedback, we can continue to work on providing an exceptional stay for all of our guests. Thank you for choosing Red Roof Inn Jackson North - Ridgeland. We hope we have the opportunity to see you again in the future. Sincerely,Devorine RediResponse Specialist

8/10 - 좋아요

Lisa

출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Right off the I-55
2023년 6월에 3박 숙박함
답변 제공: Devorine RediResponse Specialist 님, 2023년 6월 12일
I appreciate your comments regarding your recent stay at the Red Roof Inn Jackson North - Ridgeland, Lisa. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,Devorine RediResponse Specialist

2/10 - 너무 별로예요

Kostiantyn

2023년 5월에 1박 숙박함
답변 제공: Devorine RediResponse Specialist 님, 2023년 5월 30일
Thank you for taking a moment to rate your stay, Kostiantyn. The staff at the Red Roof Inn Jackson North - Ridgeland and I appreciate your 1/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Devorine RediResponse Specialist

6/10 - 괜찮아요

Marie

연인과의 여행
별로예요: 숙박 시설 상태 및 시설
We turned the air on when we got in the room and the heat was on the whole time that it over ran the AC , it was so hot in the room when I woke I spent 1 hour sneezing, blowing my nose and stopped up. We did not know how to turn that heat off
2023년 5월에 1박 숙박함
답변 제공: Devorine RediResponse Specialist 님, 2023년 5월 29일
Hello Marie,Thank you for taking the time to tell us about your experience at the Red Roof Inn Jackson North - Ridgeland. I am disappointed to hear that your experience did not meet your expectations as you indicated the issue with the heat and AC unit. Please accept our sincerest apologies. On your next stay, should you have any issues or concerns while in house please feel free to reach out to our front desk for real time assistance. Feedback from our guests is always welcome and your comments will be taken into consideration as we strive to continuously improve the quality of our services. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Sincerely,Devorine RediResponse Specialist

2/10 - 너무 별로예요

Constance

출장 여행, 가족 여행
Power was out when arrived
2023년 5월에 1박 숙박함
답변 제공: Tianna RediResponse Specialist 님, 2023년 5월 28일
Hello Constance,Thank you for taking the time to tell us about your stay at the Red Roof Inn Jackson North - Ridgeland. I am sorry that your experience did not meet your expectations. Please accept our sincerest apologies for the power outage. It is our primary intention to provide our guest with all the comfort of home, so I am disappointed that we fell short with you. Thanks to your feedback, we can continue to work on providing an exceptional stay for all of our guests.At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Sincerely,TiannaRediResponse Specialist

6/10 - 괜찮아요

Stacy

2023년 5월에 3박 숙박함
답변 제공: Oshane RediResponse Specialist 님, 2023년 5월 23일
Hello Stacy, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN JACKSON NORTH - RIDGELAND and I appreciate your 6/10 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Oshane Red Roof Management RediResponse Specialist

8/10 - 좋아요

Thomas

가족 여행
좋아요: 직원 및 서비스, 객실의 편안함
2023년 5월에 1박 숙박함
답변 제공: Oshane RediResponse Specialist 님, 2023년 5월 22일
Hello Thomas, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN JACKSON NORTH - RIDGELAND and I are disappointed to see your 8/10 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Oshane Red Roof Management RediResponse Specialist

2/10 - 너무 별로예요

ARLINE

2023년 5월에 3박 숙박함
답변 제공: Sharma RediResponse Specialist 님, 2023년 5월 10일
Hello Arline,Thank you for taking a moment to leave a review. The staff at the RED ROOF INN JACKSON NORTH - RIDGELAND and I is disappointed to see your 1/5 score following your stay. In the future, please consider adding comments to your survey to let us know where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,SharmaRed Roof ManagementRediResponse Specialist

6/10 - 괜찮아요

Kristin

2023년 4월에 2박 숙박함
답변 제공: Oshane RediResponse Specialist 님, 2023년 5월 22일
Hello Kristin,Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN JACKSON NORTH - RIDGELAND and I appreciate your 3/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,OshaneRed Roof ManagementRediResponse Specialist

10/10 - 훌륭해요

Teresa

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very nice beds and very clean. We will stay again
2023년 4월에 1박 숙박함
답변 제공: Linton Rediresponse Specialist 님, 2023년 4월 27일
Thank you for sharing your review, Teresa. Our staff at the Red Roof Inn Jackson North - Ridgeland appreciate your feedback following your recent visit. We strive to provide out guests with all the comforts of home, so I'm elated to read that our very clean rooms and nice beds met your expectations. Thank you again for your review. It would be our pleasure for you to repeat your experience with us in the future.Sincerely,LintonRediresponse Specialist

6/10 - 괜찮아요

Hiram

2023년 4월에 1박 숙박함
답변 제공: Toni-Ann RediResponse Specialist 님, 2023년 4월 19일
Hello Hiram,Thank you for taking a moment to complete our survey. The staff and I appreciate your 3/5 score following your stay, but we would love for you to consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.Thanks again and we hope you’ll choose to visit us again on your next trip.Sincerely,Toni-AnnRed Roof ManagementRediResponse Specialist

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Excellent place to stay
Checkin was quick and efficient. The room was neat and smelled freshly cleaned. Price was amazing. The beds are comfortable, and I slept great. My only concern is the tubs are super slippery so we had to put a towel in the bottom to keep from falling.
2023년 4월에 1박 숙박함
답변 제공: Toni-Ann RediResponse Specialist 님, 2023년 4월 17일
Hello Valued Guest, Thank you for your review and 5/5 rating. We are glad that you were pleased with the friendly service, cleanliness of your room and the prices offered. Our team will always ensure that we keep delighting you with our facilities and services. Your comments regarding the tub will be taken into consideration. Thank you again for providing us with your feedback. We would love to see you again, should your travels bring you back to our area.Sincerely,Toni-AnnRediResponse Specialist

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Clean smelled great and I liked it I will be coming back
2023년 4월에 1박 숙박함
답변 제공: Kamaria Rediresponse Specialist 님, 2023년 4월 12일
Dear Valued Guest,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN JACKSON NORTH - RIDGELAND. We sincerely appreciate your comments and are happy to hear you had a great experience with us. I'm thrilled to hear you found the room to be clean and smelling great and also that you will return to our hotel, or any of our other brand locations in the future. Positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services. Please know that we value you as our guest and appreciate your business.Thank you for choosing the RED ROOF INN JACKSON NORTH - RIDGELAND. We would love to have another chance to provide you with a better experience at our hotel the next time you're in town.Sincerely,Kamaria Rediresponse Specialist

10/10 - 훌륭해요

Marcus

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Very pleased with my stay here
2023년 4월에 1박 숙박함
답변 제공: Toni-Ann RediResponse Specialist 님, 2023년 4월 11일
Hello Marcus,We're elated to see that you've rated our hotel so highly. We work hard to provide great stays for our guests, so I am happy that was achieved with you.We hope you'll return, so that we can provide another 5 star experience.Sincerely,Toni-AnnRediResponse Specialist

10/10 - 훌륭해요

ELVIS

2022년 10월에 2박 숙박함
답변 제공: Linton Rediresponse Specialist 님, 2023년 3월 30일
Dear Elvis,Thank you for taking the time to complete our survey. Everyone here at the Red Roof Inn Jackson North - Ridgeland was proud to see your 10/10 score. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip.Sincerely,LintonRediresponse Specialist

2/10 - 너무 별로예요

Jerry

연인과의 여행
Had some issues at check endcand was issuedxa refund
2023년 3월에 1박 숙박함
답변 제공: Linton Rediresponse Specialist 님, 2023년 3월 23일
Hi Jerry,Thank you for sharing your experience following your recent stay at the RED ROOF INN JACKSON NORTH - RIDGELAND. It upsets me to know we let you down. I am sorry for your experience prompting a 1/5 score. I am grateful for the feedback you provided so we are able to continually improve our hotel.Thank you again for posting your review. I do hope that you will return to our hotel, or any of our other brand locations, in the future. Yours truly,LintonRediresponse Specialist

10/10 - 훌륭해요

Randy

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 2월에 2박 숙박함
답변 제공: Sashauna RediResponse Specialist 님, 2023년 2월 23일
Hello Randy,Thank you for taking the time to complete our guest survey regarding your recent stay at the Red Roof Inn Jackson North - Ridgeland. It's great to see you enjoyed your stay, resulting in a 10/10 score. We aim to deliver a positive experience for all our guests and we're happy you were satisfied with your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Please know that we value you as our guest and appreciate your business. We do hope you will choose to stay with us again so we can have the opportunity to provide you with a better experience.Sincerely,SashaunaRediResponse Specialist

8/10 - 좋아요

Rebecca

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 2월에 1박 숙박함
답변 제공: Chevanese RediResponse Specialist 님, 2023년 8월 26일
Hello Rebecca, Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Jackson North - Ridgeland and I appreciate your 4/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,ChevaneseRed Roof Management RediResponse Specialist

6/10 - 괜찮아요

Destiny

연인과의 여행
좋아요: 청결 상태
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
They be going in there while you aren’t there. toilet was clogged. light was broken
2023년 2월에 3박 숙박함
답변 제공: Sharma RediResponse Specialist 님, 2023년 2월 13일
Dear Destiny,Thank you for taking the time to tell us about your experience at the RED ROOF INN JACKSON NORTH - RIDGELAND. I am sorry that your experience did not meet your expectations due to the toilet being clogged, broken light, and the other issue you highlighted. I really appreciate you bringing this to our attention. To uphold the company's high standards, I have notified management in an effort to address your concerns.In the future, should you have any issues while with us, feel free to contact the front desk in real time to ensure you're comfortable. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and we would love to have another chance to provide you with a better experience the next time you're in town.Sincerely,SharmaRediResponse Specialist

4/10 - 별로예요

Kalantra

연인과의 여행, 가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스
별로예요: 청결 상태
The room were ran down looking and had dirty towel toilet wouldn’t flush and it was backed up couldn’t use the restroom all night
2023년 1월에 1박 숙박함

6/10 - 괜찮아요

Eugene

단체 여행
좋아요: 청결 상태
The hotel was fine. But the smell was kinda bad
2023년 1월에 1박 숙박함

2/10 - 너무 별로예요

Kirk

출장 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
patrons/tenants running amok. Noisy, unkempt. Metal coil spring bed, really? dirty overall
2023년 1월에 1박 숙박함

10/10 - 훌륭해요

Brianna

2022년 12월에 1박 숙박함

2/10 - 너무 별로예요

kountry

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
2022년 12월에 1박 숙박함

4/10 - 별로예요

Jordan

2022년 10월에 1박 숙박함

8/10 - 좋아요

Celiner

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2022년 10월에 2박 숙박함

4/10 - 별로예요

Karen

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Floor dirty…look like it hadn’t been sweep or mopped in a while, hair in bed, tv remote didn’t work, chipping paint.
2022년 10월에 2박 숙박함

4/10 - 별로예요

Isis

단체 여행
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Hate the whole hotel please don’t stay here!
2022년 10월에 1박 숙박함