We have stayed here several times, including week-long extended stays, for work with a non-profit organization we serve as volunteers. The staff and facilities are always very helpful, positive, friendly, and speedy :) This time, though, it has been after a couple years of COVID non-travel. I noticed that we did not have the full coffee service replenished (no cream/creamer), and there appeared to be some beginning signs of a dark (mildew?) along the base of the shower. Breakfast staff were as always helpful, but the offerings were not what they used to be. Hope they keep up the great location because this is our first-choice stay when visiting Jackson.