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어로프트 잭슨빌 에어포트 여행 후기

3 out of 5
어로프트 잭슨빌 에어포트
751 Skymarks Dr, Jacksonville, FL

이용 후기

8.6

훌륭해요

평점 10 - 훌륭해요. 597개 이용 후기 중 354개" "
평점 8 - 좋아요. 597개 이용 후기 중 139개" "
평점 6 - 괜찮아요. 597개 이용 후기 중 49개" "
평점 4 - 별로예요. 597개 이용 후기 중 27개" "
평점 2 - 너무 별로예요. 597개 이용 후기 중 28개" "

8.8/10

청결 상태

8.8/10

직원 및 서비스

8.6/10

편의 시설/서비스

8.8/10

숙박 시설 상태 및 시설

8.8/10

친환경

이용 후기

10/10 - 훌륭해요

William

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Awesome
2024년 4월에 4박 숙박함

10/10 - 훌륭해요

Maryann

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
All the staff were so friendly and helpful. They were always cheerful and ready to make our stay as pleasant for us as possible. Loved the bar tender too. She is great!!! Defiantly will make this my place to stay in Jacksonville. Recommend to everyone.
2024년 3월에 2박 숙박함

10/10 - 훌륭해요

Keith

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good stay. Parking lot can be cleaner
2024년 3월에 1박 숙박함

8/10 - 좋아요

Nicolaine

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Hotel is clean and rooms are spacious and comfortable. Short stay but front desk manager was extremely unfazed and accomodating. I didn't like the shuttle pick up experience at 2 am. They asked me to wait in area 6 for the shuttle. The shuttle instead stopped at area 5 to help some male pilots who were standing there smoking. I'm glad I had the presence of mind to walk over there and confirm it was the ALOFT shuttle. His explanation? He didn't want to leave those guys standing there. Right. Wouldn't do to have those poor guys inconvenienced. I'm just a disabled black female alone in the dark at 2 am waiting in the designated area for shuttle pick up. Aside from that all good.
2024년 3월에 1박 숙박함

10/10 - 훌륭해요

MILLER,

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everything was fantastic.
2024년 3월에 3박 숙박함

10/10 - 훌륭해요

Vishal 님, Tallahassee

별로예요: 청결 상태
2024년 3월에 2박 숙박함

10/10 - 훌륭해요

christine

연인과의 여행
좋아요: 숙박 시설 상태 및 시설
Everyone was super friendly. We definitely will be back.
2024년 3월에 1박 숙박함

10/10 - 훌륭해요

Patricia

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Clean property and friendly staff. Very convenient to many restaurants and shopping.
2024년 3월에 3박 숙박함

8/10 - 좋아요

Kacey 님, Mapleton

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Nice place, no hot water though, was a bit of an issue.
2024년 2월에 1박 숙박함

10/10 - 훌륭해요

Michael

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everything was great very professional and friendly
2024년 2월에 1박 숙박함

10/10 - 훌륭해요

Mark

2024년 2월에 3박 숙박함

8/10 - 좋아요

Roy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Good place to stay
2024년 2월에 3박 숙박함

6/10 - 괜찮아요

William

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Had issues with water damage on the flooring in the bathroom - glue down vinyl was coming up. Called the front desk to have them come up to take a look at the flooring, no one came up. After coming back into the hotel after going to dinner hours after this, Katelyn (spelling) was very lovely and informed me no one was able to come up but many rooms are having this issue. I also find problem with the vessel sink in the vanity area - looks good but very impractical since it causes water splashing and mess.
2024년 1월에 2박 숙박함

8/10 - 좋아요

Mario

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The hotel and rooms are exceptional, updated and very clean. I've stayed there twice in the last month and I'd highly recommend it to anyone looking to get a room in the Jacksonville International Airport district area.
2024년 1월에 2박 숙박함
답변 제공: Kennedy Sherman 님, 2024년 1월 23일
On behalf of the entire hotel team, I want to thank you for sharing about your stay with us at the Aloft Jacksonville Airport hotel.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our entire team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 - 훌륭해요

Lance

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Jacksonville Gem! 💎
Wonderful stay. Convenient shuttle to/from the airport. Staff were friendly. Common area in the lobby has games and a bar to enjoy in the evening. Pool is heated (probably 82 degrees but it is DEFINITELY heated and our children loved it).
2024년 1월에 2박 숙박함
답변 제공: Kennedy Sherman 님, 2024년 1월 23일
On behalf of the entire hotel team, I want to thank you for sharing about your stay with us at the Aloft Jacksonville Airport hotel.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our entire team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

8/10 - 좋아요

Kenneth

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 2박 숙박함
답변 제공: Kennedy Sherman 님, 2024년 1월 23일
On behalf of the entire hotel team, I want to thank you for sharing about your stay with us at the Aloft Jacksonville Airport hotel.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our entire team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 - 훌륭해요

Joseph

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: Kennedy S. 님, 2024년 1월 23일
On behalf of the entire hotel team, I want to thank you for sharing about your stay with us at the Aloft Jacksonville Airport hotel.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our entire team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

4/10 - 별로예요

Mario G

2024년 1월에 1박 숙박함
답변 제공: Kennedy Sherman 님, 2024년 1월 21일
Thank you for taking the time to let us know about your experience while staying with us. Your experience of during your stay with us is below our standard. Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I have shared your feedback with the entire leadership team to ensure the necessary guidelines are in place and reviewed to prevent these issues from occurring in the future.I hope you choose to stay with us again when your travels bring you back to the area.

10/10 - 훌륭해요

Ericka

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
It was a great stay
2023년 11월에 2박 숙박함
답변 제공: Kennedy Sherman 님, 2024년 1월 21일
On behalf of the entire hotel team, I want to thank you for sharing about your stay with us at the Aloft Jacksonville Airport hotel.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our entire team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 - 훌륭해요

Guadalupe

2024년 1월에 5박 숙박함
답변 제공: Kennedy Sherman 님, 2024년 1월 14일
On behalf of the entire hotel team, I want to thank you for sharing about your stay with us at the Aloft Jacksonville Airport hotel.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our entire team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

6/10 - 괜찮아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Advised the staff that the safe was not operational. A tech came and removed a spring, stating it would be fixed the next day. 7 days later, still not fixed. Breakfasts are available for pay only. Considering the cost, and that competitors offer free breakfast, I wouldn't suggest staying here if you like breakfast.
2024년 1월에 7박 숙박함
답변 제공: Kennedy Sherman 님, 2024년 1월 10일
Thank you for choosing the Aloft Jacksonville Airport hotel. We are sorry to hear the Aloft brand is not the Marriott brand for you. Marriott Bonvoy offers over 30 brands of hotels ranging from limited service hotels to luxury hotels, some of those including free breakfast! Our hope is that the next time you are traveling to Jacksonville, you find a Marriott Bonvoy hotel that has all of the qualities you are looking for.

10/10 - 훌륭해요

Helga

2024년 1월에 1박 숙박함
답변 제공: Kennedy Sherman 님, 2024년 1월 10일
On behalf of the entire hotel team, I want to thank you for sharing about your experience at the Aloft Jacksonville Airport.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the entire staff as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

6/10 - 괜찮아요

Jason

가족 여행
좋아요: 객실의 편안함
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Okay for a quick stay
Great location near the airport, restaurants, and shopping. Like most airport hotels it is worn down. Our bathroom door didn't close, the blinds wouldn't open, the air conditioner was super loud and falling off the wall, and the toilet didn't function well.
2023년 12월에 4박 숙박함
답변 제공: Kennedy Sherman 님, 2024년 1월 10일
Thank you for taking the time to let us know about your experience while staying with us. Your experience is below our standard.Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I have shared your feedback with the entire leadership team to ensure the necessary guidelines are in place and reviewed to prevent this from occurring in the future.I hope you choose to stay with us again when your travels bring you back to the area.

10/10 - 훌륭해요

Lucia

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
The service as well as the property is always excellent!
2023년 12월에 4박 숙박함
답변 제공: Kennedy Sherman 님, 2024년 1월 10일
On behalf of the entire hotel team, I want to thank you for sharing about your experience at the Aloft Jacksonville Airport.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the entire staff as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 - 훌륭해요

Kelly

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: Kennedy Sherman 님, 2024년 1월 1일
On behalf of the entire hotel team, I want to thank you for sharing about your stay with us at the Aloft Jacksonville Airport hotel.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the entire team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 - 훌륭해요

Julie

2023년 12월에 1박 숙박함
답변 제공: Kennedy Sherman 님, 2024년 1월 21일
On behalf of the entire hotel team, I want to thank you for sharing about your stay with us at the Aloft Jacksonville Airport hotel.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our entire team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 - 훌륭해요

ROBERT 님, Chesapeake

반려동물 동반 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Small but well equipped and clean room. Staff, especially Chris, friendly and willing to help.
답변 제공: Kennedy Sherman 님, 2023년 12월 24일
Thank you for taking the time to let us know about your stay with us at the Aloft Jacksonville Airport hotel. It is always encouraging when we receive positive feedback from those who matter most - you! I have shared your message with Chris, as well as the rest of our team. Again, thank you for staying with us at the Aloft Jacksonville Airport hotel.We hope to see you soon!

10/10 - 훌륭해요

Darren

2023년 12월에 1박 숙박함
답변 제공: Kennedy Sherman 님, 2023년 12월 24일
On behalf of the entire hotel team, I want to thank you for sharing about your stay with us at the Aloft Jacksonville Airport hotel.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our entire team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 - 훌륭해요

lesley

2023년 12월에 2박 숙박함
답변 제공: Kennedy Sherman 님, 2024년 1월 10일
On behalf of the entire hotel team, I want to thank you for sharing about your experience at the Aloft Jacksonville Airport.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the entire staff as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 - 훌륭해요

Sneha

2023년 12월에 4박 숙박함
답변 제공: Kennedy Sherman 님, 2023년 12월 21일
On behalf of the entire hotel team, I want to thank you for sharing about your stay with us at the Aloft Jacksonville Airport hotel.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our entire team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 - 훌륭해요

Larry

2023년 12월에 1박 숙박함
답변 제공: Kennedy Sherman 님, 2024년 1월 10일
On behalf of the entire hotel team, I want to thank you for sharing about your experience at the Aloft Jacksonville Airport.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the entire staff as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

4/10 - 별로예요

Nicola 님, Stafford

2023년 12월에 1박 숙박함
답변 제공: Kennedy Sherman 님, 2023년 12월 21일
We are sorry to hear you did not enjoy your stay with us. I appreciate you bringing it to our attention. I will share your message with the entire leadership team.Once again, thank you for taking the time to share your feedback. I appreciate you choosing to stay with us.

2/10 - 너무 별로예요

Marija

좋아요: 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
Worst possible check in experience. We spent a night here on our way to another destination. In addition to not having room type or bad type we booked (that was showing available on Expedia) receptionist made things worse with her comment - what did you expect to get at 10pm She was rude and unprofessional from start to finish
2023년 12월에 1박 숙박함
답변 제공: Kennedy Sherman 님, 2023년 12월 14일
Dear Valued Guest,We are sorry to hear about your experience during the check-in process. Unfortunately at the time your reservation was made, we were already sold out of your room type. Typically, third party reservation websites are slower to update the hotel's availability causing issues like this. Again, we are so sorry you had this experience.

4/10 - 별로예요

Kiley

단체 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Changed my room stating they were overbooked.

10/10 - 훌륭해요

Charleen

2023년 9월에 1박 숙박함
답변 제공: Kennedy Sherman 님, 2024년 1월 1일
On behalf of the entire hotel team, I want to thank you for sharing about your stay with us at the Aloft Jacksonville Airport hotel.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the entire team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 - 훌륭해요

Kelley

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Hotel is nice, modern, and clean!
2023년 12월에 1박 숙박함
답변 제공: Kennedy Sherman 님, 2023년 12월 14일
Dear Valued Guest,On behalf of the entire hotel team, I want to thank you for sharing about your stay with us at the Aloft Jacksonville Airport hotel.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our entire team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.

8/10 - 좋아요

Kim

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Modern design was kool and unique. It’s my first time and I was pleased. I prefer the handicap room tho bc it’s wider.
2023년 12월에 1박 숙박함
답변 제공: Kennedy Sherman 님, 2023년 12월 14일
Dear Valued Guest,On behalf of the entire hotel team, I want to thank you for sharing about your stay with us at the Aloft Jacksonville Airport hotel.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our entire team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

6/10 - 괜찮아요

Jennifer

2023년 11월에 2박 숙박함
답변 제공: Kennedy Sherman 님, 2024년 1월 1일
I recognize your time is valuable and appreciate the feedback you have taken the time to provide.Maintaining a clean atmosphere within our guest rooms and common areas is important and I apologize that we did not fulfill that expectation during your visit. Your experience during your stay with us has been shared with our housekeeping leaders to ensure this is an isolated incident.My hope is the next time you are in the area, you will give us another chance to provide the guest experience we strive to deliver.

6/10 - 괜찮아요

Mario

2023년 11월에 1박 숙박함
답변 제공: Kennedy Sherman 님, 2023년 12월 5일
Dear Valued Guest,On behalf of the entire hotel team, I want to thank you for sharing about your stay with us at the Aloft Jacksonville Airport hotel.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our entire team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

2/10 - 너무 별로예요

Michael

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Ant infestation in room
2023년 11월에 1박 숙박함
답변 제공: Kennedy Sherman 님, 2023년 12월 4일
Dear Valued Guest,Thank you for taking the time to give us feedback about your stay with us at the Aloft Jacksonville Airport hotel. We are sorry to hear you had an ant infestation in the first room you had checked into. My front desk agent let us know that they were able to move you rooms immediately after we were notified about this problem so we could call our extermination team to investigate this issue. We are sorry to hear that this made your stay unsatisfactory. We hope the next time you are in the are, you give us a second chance to ensure an exception experience here at the Aloft Jacksonville Airport hotel.

8/10 - 좋아요

Jeanmarie

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I loved the walk in shower but the bed was not comfortable plus pillows were way too soft and lacked stuffing. There was only two bath towels and two wash cloths not enough for two people. Also prices were really steep for the snack area. Staff was awesome and very friendly!
2023년 11월에 3박 숙박함
답변 제공: Kennedy Sherman 님, 2023년 12월 4일
Dear Valued Guest, On behalf of the entire hotel team, I want to thank you for sharing about your stay with us at the Aloft Jacksonville Airport hotel. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our entire team as a way of celebrating the great guest experiences we delivered. I have also shared your concerns about the beds, pillows, and amount of amenities in your room with the Housekeeping Leadership team. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.

10/10 - 훌륭해요

Kim

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 11월에 1박 숙박함
답변 제공: Kennedy Sherman 님, 2023년 12월 21일
On behalf of the entire hotel team, I want to thank you for sharing about your stay with us at the Aloft Jacksonville Airport hotel.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our entire team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

8/10 - 좋아요

Kenneth

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 11월에 2박 숙박함
답변 제공: Kennedy Sherman 님, 2023년 12월 21일
On behalf of the entire hotel team, I want to thank you for sharing about your stay with us at the Aloft Jacksonville Airport hotel.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our entire team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 - 훌륭해요

Sophia

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Check in was a breeze, the staff was very nice. Lots of options for meals and shopping in the area right around the hotel.
2023년 11월에 1박 숙박함
답변 제공: Kennedy Sherman 님, 2023년 11월 25일
Dear Valued Guest,On behalf of the entire hotel team, I want to thank you for sharing about your stay with us at the Aloft Jacksonville Airport hotel.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our entire team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon!

6/10 - 괜찮아요

Dustin

아이를 동반한 가족 여행
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
We stayed for the holidays due to staying here a few years back for our wedding. The hotel hasn't been updated since. Elevator buttons loose, stains, bathroom sliding door track was not secured causing my son to cut his finger, mattress itself was in poor looking condition but comfortable, no trash bags, $4 muffins, etc. Staff was trained to be courteous but no authenticity. Basically, disappointed with our stay and won't be back - the hotel just needs to be repaired instead of bandaids on the issues.
2023년 11월에 2박 숙박함
답변 제공: Kennedy Sherman 님, 2023년 11월 25일
Dear Valued Guest,Thank you for taking the time to let us know about your recent stay with us. We are sorry to hear that we did not meet your standards during this stay. Your feedback is very important to us and I have shared these issues with our Guest Services and Engineering leadership teams. Again, thank you for choosing the Aloft Jacksonville Airport hotel.

10/10 - 훌륭해요

Vimary

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Amazing Aloft
Smells good, decoration, easy check in, cleanliness, modern! Happy Place!
2023년 11월에 1박 숙박함
답변 제공: Kennedy Sherman 님, 2023년 11월 25일
Dear Valued Guest,Thank you for staying with us at the Aloft Jacksonville Airport hotel! It is always encouraging when receiving positive feedback from those who matter most - you! We are glad you enjoyed your stay with us. We look forward to seeing you the next time you are in Jacksonville, Florida!

10/10 - 훌륭해요

Melissa

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 11월에 1박 숙박함
답변 제공: Kennedy Sherman 님, 2023년 11월 25일
Dear Valued Guest,On behalf of the entire hotel team, I want to thank you for sharing about your stay with us at the Aloft Jacksonville Airport hotel.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our entire team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 - 훌륭해요

Guadalupe

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 6박 숙박함
답변 제공: Kennedy Sherman 님, 2023년 11월 20일
Dear Valued Guest,On behalf of the entire hotel team, I want to thank you for sharing about your stay with us at the Aloft Jacksonville Airport hotel.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our entire team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 - 훌륭해요

Margaret

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 11월에 1박 숙박함
답변 제공: Kennedy Sherman 님, 2023년 11월 20일
Dear Valued Guest,On behalf of the entire hotel team, I want to thank you for sharing about your stay with us at the Aloft Jacksonville Airport hotel.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our entire team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 - 훌륭해요

Dani

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Wonderful hotel
Everything about my stay was perfect. Very friendly staff. Welcoming atmosphere. Clean room. Comfy bed. Note to ALL hotel guests: please don’t slam doors or be loud in hallways at night.
2023년 11월에 1박 숙박함
답변 제공: Kennedy Sherman 님, 2023년 11월 16일
Dear Valued Guest, Thank you for taking the time to let us know about the experience you had while staying with us at the Aloft Jacksonville Airport Hotel. Your feedback has been shared with the entire team. We are sorry to hear that the guests around you were slamming doors. I will let my engineering team know about this issue and see if there is anything to do to make the doors close quieter. We look forward to seeing you again on your next trip to Jacksonville, Florida!