매일 뷔페식 아침 식사(1인당 USD 16.95)

더블트리 바이 힐튼 뉴 베른 리버프론트 여행 후기

4 out of 5

이용 후기

8.2

매우 좋아요

평점 10 - 훌륭해요. 857개 이용 후기 중 381개" "
평점 8 - 좋아요. 857개 이용 후기 중 268개" "
평점 6 - 괜찮아요. 857개 이용 후기 중 133개" "
평점 4 - 별로예요. 857개 이용 후기 중 49개" "
평점 2 - 너무 별로예요. 857개 이용 후기 중 26개" "

8.6/10

청결 상태

8.8/10

직원 및 서비스

8.8/10

편의 시설/서비스

7.8/10

숙박 시설 상태 및 시설

8.8/10

친환경

이용 후기

2/10 - 너무 별로예요

Richard

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
This place was over $300 a night, the bathroom was very very small, toliet ran and kept filling up. The soap container fell off the wall. The curtain rod opener fell off of the curtain. We ate our last night at their restaurant and I ordered the crabcakes. If there was a teaspoon of crab in the cake it would be alot. No keurig coffee maker. 2024! Oh the ice was on the ground floor We had to go down this huge hall, go down 4 floors and then walk to the restaurant, in where people were eating their dinners, ran this loud ice machine right there in front of them. Won't stay here again!
2024년 4월에 2박 숙박함

10/10 - 훌륭해요

Terry

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
A very comfortable and inviting place to stay? Lovely setting!
2024년 4월에 1박 숙박함
답변 제공: Guest Service Supervisor 님, 2024년 4월 19일
Thank you for choosing to stay with us at the DoubleTree by Hilton New Bern-Riverfront! We sincerely appreciate your feedback, and we’re glad that you enjoyed your stay. We look forward to having you with us again in the future, but until then, safe travels!!

10/10 - 훌륭해요

Aliana

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Good stay.
2024년 3월에 2박 숙박함
답변 제공: Guest Service Supervisor 님, 2024년 4월 19일
Thank you for choosing to stay with us at the DoubleTree by Hilton New Bern-Riverfront! We sincerely appreciate your feedback, and we’re glad that you enjoyed your stay. We look forward to having you with us again in the future, but until then, safe travels!!

8/10 - 좋아요

Brandon

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The best part about this property is its orientation over the water providing excellent views of the marina, river and bridge crossing. The room was fine, no complaints—perhaps the bathrooms throughout will be updated one day as well as entrance and lobby which are a tad nondescript.
2024년 3월에 1박 숙박함
답변 제공: Guest Service Supervisor 님, 2024년 4월 19일
Thank you for choosing to stay with us at the DoubleTree by Hilton New Bern-Riverfront! We sincerely appreciate your feedback, and we’re glad that you enjoyed your stay overall. If you have any further suggestions on how we could best improve the quality of our property for your future stays, please do let us know at your earliest convenience! We look forward to having you with us again in the future, but until then, safe travels!!

10/10 - 훌륭해요

Gwenn

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great staff, river view spectacular. Bathrooms are very small, not much counter space.
2024년 4월에 1박 숙박함
답변 제공: Guest Service Supervisor 님, 2024년 4월 19일
Thank you for choosing to stay with us at the DoubleTree by Hilton New Bern-Riverfront! We sincerely appreciate your feedback, and we’re glad that you enjoyed your stay overall. We look forward to having you with us again in the future, but until then, safe travels!!

10/10 - 훌륭해요

Arlinda

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We loved the Doubletree on New Bern. The staff are very friendly and considerate of the guest and made sure our stay comfortable and safe.
2024년 4월에 3박 숙박함
답변 제공: Guest Service Supervisor 님, 2024년 4월 9일
Thank you for choosing to stay with us at the DoubleTree by Hilton New Bern-Riverfront! We sincerely appreciate your feedback, and we’re glad that you enjoyed a comfortably safe getaway. We look forward to having you with us again in the future, but until then, safe travels!!

10/10 - 훌륭해요

Kevin

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very convenient to all the sites, restaurants and downtown New Bern.
2024년 4월에 1박 숙박함
답변 제공: Guest Service Supervisor 님, 2024년 4월 6일
Thank you for choosing to stay with us at the DoubleTree by Hilton New Bern-Riverfront! We sincerely appreciate your feedback, and we’re glad that you enjoyed a convenient stay. We look forward to having you with us again in the future, but until then, safe travels!!

10/10 - 훌륭해요

Eric

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very great place to come❤️
2024년 3월에 1박 숙박함
답변 제공: Guest Service Supervisor 님, 2024년 4월 6일
Thank you for choosing to stay with us at the DoubleTree by Hilton New Bern-Riverfront! We sincerely appreciate your feedback, and we’re glad that you enjoyed your stay. We look forward to having you with us again in the future, but until then, safe travels!!

8/10 - 좋아요

Robbert

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Older property. Super friendly staff
2024년 3월에 1박 숙박함
답변 제공: Guest Service Supervisor 님, 2024년 3월 23일
Thank you for choosing to stay with us! We sincerely appreciate your feedback, and we’re glad that you enjoyed your stay overall. If there are any suggestions you may have on how we could best improve the quality of our property for your future stays, please do let us know as any and all feedback is certainly welcome! We look forward to having you with us again in the future for an even better stay, but until then, safe travels!!

10/10 - 훌륭해요

Jeri 님, Kennett Square

2024년 3월에 1박 숙박함
답변 제공: Guest Service Supervisor 님, 2024년 4월 6일
Thank you for choosing to stay with us at the DoubleTree by Hilton New Bern-Riverfront! We sincerely appreciate your feedback, and we’re glad that you enjoyed your stay. We look forward to having you with us again in the future, but until then, safe travels!!

10/10 - 훌륭해요

Michael

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great
2024년 1월에 1박 숙박함
답변 제공: Guest Service Supervisor 님, 2024년 2월 1일
Thank you for choosing to stay with us at the DoubleTree by Hilton New Bern-Riverfront! We sincerely appreciate your feedback, and we’re glad that you enjoyed your stay. We look forward to having you with us again in the future, but until then, safe travels!!

10/10 - 훌륭해요

Jennifer

반려동물 동반 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Wonderful greeting upon our arrival. Amazing beds and accommodations. Wish the website stated the $50 charge for pet. When we arrived that was a surprise. The rate for the room was already high, highest in area. So to add the $50 for a 15 pound dog was more than I wanted to spend as a stopover during a 17 hour drive
2024년 1월에 1박 숙박함
답변 제공: Guest Service Supervisor 님, 2024년 2월 1일
Thank you for choosing to stay with us! We sincerely appreciate your feedback, and we’re glad that you enjoyed your stay overall. We do apologize for the 50 fee per our property's policy, but if there are any suggestions you may have on how we could best improve the quality of your future stays, please do let us know as any and all feedback is certainly welcome! We look forward to having you with us again in the future for an even better stay, but until then, safe travels!!

10/10 - 훌륭해요

Jeronme

출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great location, great staff, great service.
2024년 1월에 1박 숙박함
답변 제공: Guest Service Supervisor 님, 2024년 2월 1일
Thank you for choosing to stay with us at the DoubleTree by Hilton New Bern-Riverfront! We sincerely appreciate your feedback, and we’re glad that you enjoyed your stay. We look forward to having you with us again in the future, but until then, safe travels!!

10/10 - 훌륭해요

David

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
They had the best service we have experienced for a long time. They took a page out of the past, when employees cared about their job and the service they provided.
2024년 1월에 1박 숙박함
답변 제공: Guest Service Supervisor 님, 2024년 2월 1일
Thank you for choosing to stay with us at the DoubleTree by Hilton New Bern-Riverfront! We sincerely appreciate your feedback as well as the truly kind words about our staff, and we’re glad that you had a warm and welcoming stay. We look forward to having you with us again in the future, but until then, safe travels!!

10/10 - 훌륭해요

Andrew

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everything was great and the concierge Katie was very helpful!
2024년 1월에 1박 숙박함
답변 제공: Guest Service Supervisor 님, 2024년 2월 1일
Thank you for choosing to stay with us at the DoubleTree by Hilton New Bern-Riverfront! We sincerely appreciate your feedback as well as the kind recognition of our front desk agent, Katie, and we’re glad that you enjoyed your stay. We look forward to having you with us again in the future, but until then, safe travels!!

10/10 - 훌륭해요

dwayne

2023년 12월에 1박 숙박함
답변 제공: Guest Service Supervisor 님, 2024년 1월 12일
Thank you for choosing to stay with us! We sincerely appreciate your feedback, and we’re glad that you enjoyed your stay. We look forward to having you with us again in the future, but until then, safe travels!!

10/10 - 훌륭해요

Melissa

연인과의 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great place to stay! Enjoyed walking to union park for Christmas festivities!
2023년 12월에 2박 숙박함
답변 제공: Guest Service Supervisor 님, 2024년 2월 1일
Thank you for choosing to stay with us at the DoubleTree by Hilton New Bern-Riverfront! We sincerely appreciate your feedback, and we’re glad that you enjoyed a leisurely and festive stay. We look forward to having you with us again in the future, but until then, safe travels!!

10/10 - 훌륭해요

Bradford

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: Guest Service Supervisor 님, 2024년 1월 12일
Thank you for choosing to stay with us and for being a Hilton Honors member! We sincerely appreciate your feedback, and we’re glad that you enjoyed your stay. We look forward to having you with us again in the future, but until then, safe travels!!

8/10 - 좋아요

Lisa

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 2박 숙박함
답변 제공: Guest Service Supervisor 님, 2024년 1월 12일
Thank you for choosing to stay with us and for being a Hilton Honors member! We sincerely appreciate your feedback, and we’re glad that you enjoyed your stay overall. If there are any suggestions you may have on how we could best improve the quality of our property for your future stays, please do let us know as any and all feedback is certainly welcome! We look forward to having you with us again in the future for an even better stay, but until then, safe travels!!

10/10 - 훌륭해요

Bob

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great view and very friendly
2023년 12월에 1박 숙박함
답변 제공: Guest Service Supervisor 님, 2024년 1월 12일
Thank you for choosing to stay with us and for being a Hilton Honors member! We sincerely appreciate your feedback as well as the kind words about our staff, and we’re glad that you enjoyed your stay. We look forward to having you with us again in the future to bask in some of our breathtaking views again, but until then, safe travels!!

2/10 - 너무 별로예요

Franklin

별로예요: 청결 상태, 직원 및 서비스
Staff are liars, no parking, space, got locked out of the room the first time I went to open the door
2023년 12월에 1박 숙박함
답변 제공: Guest Service Supervisor 님, 2024년 1월 12일
Thank you for choosing to stay with us and for being a Hilton Honors member! We apologize that we were not able to provide you with the necessary accommodations during your time here. Please know that we do strive to ensure every guest at our property has a wonderful and positive experience, so if there are any suggestions you may have on how we could best improve the quality of our property for your future stays, please do let us know as any and all feedback is certainly welcome! We hope to make your next trip with us a far better one, but until then, safe travels!

10/10 - 훌륭해요

Christopher

2023년 12월에 1박 숙박함
답변 제공: Guest Service Supervisor 님, 2024년 1월 12일
Thank you for choosing to stay with us and for being a Hilton Honors member! We sincerely appreciate your feedback, and we’re glad that you enjoyed your stay. We look forward to having you with us again in the future, but until then, safe travels!!

10/10 - 훌륭해요

Amy

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We had a great stay with our family of 5. The customer service was excellent--from warm cookies, to piles of towels, to a rollaway bed to stop the kids from arguing--they took care of it all with a great big smile.
2023년 11월에 2박 숙박함
답변 제공: Guest Service Supervisor 님, 2024년 1월 12일
Thank you for choosing to stay with us and for being a Hilton Honors member! We sincerely appreciate your feedback as well as the kind words about our staff, and we’re glad that you had a warm and welcoming stay--without the kids arguing, I might add. We look forward to having you with us again in the future, but until then, safe travels!!

8/10 - 좋아요

A.J.

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Overall good experience.
2023년 11월에 1박 숙박함
답변 제공: Guest Service Supervisor 님, 2024년 1월 12일
Thank you for choosing to stay with us and for being a Hilton Honors member! We sincerely appreciate your feedback, and we’re glad that you enjoyed your stay overall. If there are any suggestions you may have on how we could best improve the quality of our property for your future stays, please do let us know as any and all feedback is certainly welcome! We look forward to having you with us again in the future for an even better stay, but until then, safe travels!!

8/10 - 좋아요

mary

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 3박 숙박함
답변 제공: Guest Service Supervisor 님, 2023년 11월 27일
Thank you for choosing to stay with us! We sincerely appreciate your feedback, and we’re glad that you enjoyed your stay overall. If there are any suggestions you may have on how we could best improve the quality of our property for your future stays, please do let us know as any and all feedback is certainly welcome! We look forward to having you with us again in the future for an even better stay, but until then, safe travels!!

8/10 - 좋아요

Kelley

좋아요: 직원 및 서비스, 객실의 편안함
Hotel was very convenient to downtown New Bern. It was dated, but beautiful location. Employees were very helpful.
2023년 11월에 2박 숙박함
답변 제공: Guest Service Supervisor 님, 2023년 11월 27일
Thank you for choosing to stay with us! We sincerely appreciate your feedback as well as the recognition of our staff, and we’re glad that you enjoyed your stay overall. If there are any suggestions you may have on how we could best improve the quality of our property for your future stays, please do let us know as any and all feedback is certainly welcome! We look forward to having you with us again in the future for an even better stay, but until then, safe travels!!

10/10 - 훌륭해요

William

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great location and great staff. Hung around in the lounge area for a while until we left for our dinner reservation. Went to the restaurant but left to have dinner back at the restaurant!
2023년 11월에 1박 숙박함
답변 제공: Guest Service Supervisor 님, 2023년 11월 27일
Thank you for choosing to stay with us! We sincerely appreciate your feedback as well as the kind words about our staff, and we’re glad that you enjoyed your stay as well as had a welcoming dining experience during your time here. We look forward to having you with us again in the future, but until then, safe travels!!

10/10 - 훌륭해요

Hattie

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was easy to find accessible to shopping and dining the waterfront view is beautiful
2023년 11월에 1박 숙박함
답변 제공: DoubleTree Front Desk 님, 2023년 11월 17일
Thank you for choosing to stay with us! We sincerely appreciate your feedback, and we’re glad that you enjoyed your stay as well as some convenient shopping and our breathtaking riverfront view. We look forward to having you with us again in the future, but until then, safe travels!!

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Birthday Celebration
We really enjoyed our stay. From the front desk to our lovely room. The view was beautiful. We were within walking distance of many great stores. We took the trolley and soaked up amazing History. This was a great trip.
2023년 11월에 1박 숙박함
답변 제공: Guest Service Supervisor 님, 2023년 11월 27일
Thank you for choosing to stay with us! We sincerely appreciate your feedback as well as the kind words about our staff, and we’re glad that you enjoyed your birthday celebration along with all the activities our little town of New Bern has to offer during your time with us. We look forward to having you with us again in the future, but until then, safe travels!!

10/10 - 훌륭해요

David

2023년 11월에 1박 숙박함
답변 제공: Guest Service Supervisor 님, 2024년 1월 12일
Thank you for choosing to stay with us and for being a Hilton Honors member! We sincerely appreciate your feedback, and we’re glad that you enjoyed your stay. We look forward to having you with us again in the future, but until then, safe travels!!

6/10 - 괜찮아요

Randall

좋아요: 직원 및 서비스
Very old hotel, but in a beautiful location.
2023년 10월에 1박 숙박함
답변 제공: DoubleTree Front Desk 님, 2023년 11월 3일
Thank you for choosing to stay with us! We sincerely appreciate your feedback, and we’re glad that you enjoyed your stay overall. If there are any suggestions you may have on how we could best improve the quality of our property for your future stays, please do let us know as any and all feedback is certainly welcome! We look forward to having you with us again in the future for an even better stay, but until then, safe travels!!

10/10 - 훌륭해요

William

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Function and ease of operation of plumbing fixtures could use some modernizing.
2023년 10월에 3박 숙박함
답변 제공: DoubleTree Front Desk 님, 2023년 10월 18일
Thank you for choosing to stay with us! We sincerely appreciate your feedback, and we’re glad that you enjoyed your stay overall. If there are any suggestions you may have on how we could best improve the quality of our property for your future stays, please do let us know as any and all feedback is certainly welcome! We look forward to having you with us again in the future for an even better stay, but until then, safe travels!!

8/10 - 좋아요

Kenneth

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 2박 숙박함
답변 제공: DoubleTree Front Desk 님, 2023년 10월 18일
Thank you for choosing to stay with us! We sincerely appreciate your feedback, and we’re glad that you enjoyed your stay overall. If there are any suggestions you may have on how we could best improve the quality of our property for your future stays, please do let us know as any and all feedback is certainly welcome! We look forward to having you with us again in the future for an even better stay, but until then, safe travels!!

10/10 - 훌륭해요

Timothy 님, Maspeth

2023년 9월에 1박 숙박함
답변 제공: DoubleTree Front Desk 님, 2023년 11월 3일
Thank you for choosing to stay with us! We sincerely appreciate your feedback, and we’re glad that you enjoyed your stay. We look forward to having you with us again in the future, but until then, safe travels!!

6/10 - 괜찮아요

Robert

별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
The sinks were very slow to drain and the bathroom is quite small, difficult to move around for a couple. Disappointing.
2023년 9월에 1박 숙박함

4/10 - 별로예요

Steve

좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
2023년 9월에 4박 숙박함

10/10 - 훌륭해요

manley 님, Daniel Island

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설

8/10 - 좋아요

Sonja

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 1박 숙박함

6/10 - 괜찮아요

Charles Harwood

단체 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Just ok and very overpriced.
The hotel is ok. The room was just ok. The issue is price. They are a $150.00 a night hotel charging $369. I don’t have a choice of where to stay. I will not book again.
2023년 9월에 1박 숙박함

8/10 - 좋아요

Timothy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 1박 숙박함

2/10 - 너무 별로예요

Omni

2023년 9월에 1박 숙박함

10/10 - 훌륭해요

Brad

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 8월에 1박 숙박함

8/10 - 좋아요

Thomas

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 8월에 1박 숙박함

6/10 - 괜찮아요

Jerry

가족 여행
For the price paid, ~$300 per night, the room should have been much nicer. The heating/cooling units were very noisy, day and night. We all had very poor sleep each night. The foldout couch mattress was lumpy and uncomfortable. The bathroom ceiling leaked, due to construction in the room directly above. Hardly any baggage carts ( 5 maybe) in the entire hotel. But, service at Christoph's bar and restaurant was great, as was the omelet station chef!
2023년 8월에 3박 숙박함

4/10 - 별로예요

Thomas

별로예요: 직원 및 서비스
Housekeeping was nonexistent. Staff was nice. Same sheets towels for too long. Expected more
2023년 8월에 9박 숙박함

4/10 - 별로예요

Stephanie

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
2023년 8월에 1박 숙박함

10/10 - 훌륭해요

Kathleen

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 8월에 2박 숙박함
답변 제공: DoubleTree Front Desk 님, 2023년 8월 12일
Thank you for choosing to stay with us! We appreciate your feedback, and we’re glad that you enjoyed your stay. We look forward to having you with us again in the future, but until then, safe travels!!

8/10 - 좋아요

Delores

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Our room had a great view of the Marina and staff were very friendly. Location very convenient to shopping, dining and scenic walks.
2023년 8월에 1박 숙박함
답변 제공: DoubleTree Front Desk 님, 2023년 8월 12일
Thank you for choosing to stay with us! We appreciate your feedback as well as the kind words about our staff, and we’re glad that you enjoyed your stay. We look forward to having you with us again in the future, but until then, safe travels!!

10/10 - 훌륭해요

Anthony

2023년 8월에 1박 숙박함

8/10 - 좋아요

Maria

2023년 8월에 4박 숙박함