내부

잭스 인 여행 후기

2.5 out of 5
잭스 인
460 Lane Ave South, Jacksonville, FL

이용 후기

5.6
평점 10 - 훌륭해요. 169개 이용 후기 중 21개" "
평점 8 - 좋아요. 169개 이용 후기 중 34개" "
평점 6 - 괜찮아요. 169개 이용 후기 중 39개" "
평점 4 - 별로예요. 169개 이용 후기 중 32개" "
평점 2 - 너무 별로예요. 169개 이용 후기 중 43개" "

5.6/10

청결 상태

6.2/10

직원 및 서비스

3.6/10

편의 시설/서비스

5.2/10

숙박 시설 상태 및 시설

3.6/10

친환경

이용 후기

2/10 - 너무 별로예요

Africa

아이를 동반한 가족 여행, 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Dirty & Noisy hotel manager very rude and nasty should be shut down !!!!
2024년 2월에 4박 숙박함

10/10 - 훌륭해요

Celine

2024년 1월에 1박 숙박함

10/10 - 훌륭해요

Celine

2024년 1월에 1박 숙박함

10/10 - 훌륭해요

Celine

출장 여행
좋아요: 청결 상태, 편의 시설/서비스
Ergxsb
2024년 1월에 1박 숙박함

2/10 - 너무 별로예요

Julian

2023년 12월에 1박 숙박함

2/10 - 너무 별로예요

nikola

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Doesn't meet basic sanitary standards. Everything is very dirty, roaches in bathroom, bed bugs in beds. Ended up sleeping in a truck, front desk wouldn't refund me
2023년 10월에 1박 숙박함

2/10 - 너무 별로예요

Pam

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Absolutely horrible place to stay!
2023년 10월에 2박 숙박함

10/10 - 훌륭해요

Sallie

2023년 9월에 2박 숙박함

2/10 - 너무 별로예요

Pedro

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
2023년 7월에 1박 숙박함

10/10 - 훌륭해요

Clinton

출장 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
I'm still waiting on my 20 refund
2023년 7월에 2박 숙박함

2/10 - 너무 별로예요

Melissa

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
There was roscher r in the room lots of them ask for refund had to sleep in my car with 3 disabled kids had no were to pee ran out of gas cuz I sept add all my mom in the room so nw I am honeless
2023년 7월에 1박 숙박함

2/10 - 너무 별로예요

Edgar

단체 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Please return the money. I couldn't stop there and for a minute everything was in a terrible state. There is a mess and dirty everywhere from the three rooms that I was shown, the air conditioners did not work and there was nothing in the rooms from the declared one (towel, refrigerator, microwave, etc.)
2023년 6월에 2박 숙박함

2/10 - 너무 별로예요

gustavo

2023년 6월에 2박 숙박함

2/10 - 너무 별로예요

Brenda

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Worst experience ever. Dirty hotel room. Burn holes on comforters. No fitted sheet on beds. Hotel staff took forever to check me in . People just loitering on the stairs and hallways. I did not feel safe and had no other choice but to check out after a few hours .
2023년 6월에 1박 숙박함

6/10 - 괜찮아요

LAVONIA

출장 여행
별로예요: 숙박 시설 상태 및 시설
This was for a quick truck repair trip but the service has definitely declined.
2021년 6월에 1박 숙박함

6/10 - 괜찮아요

Stefanie

단체 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 5월에 1박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

2021년 3월에 2박 숙박함

2/10 - 너무 별로예요

Bradley

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
dirty
Room was not clean. Smelled bad. If not so late getting in i would have found another
2020년 11월에 1박 숙박함
답변 제공: -Management 님, 2020년 12월 26일
We sincerely apologize that the room was not up to your standards, We will be using this statement in the future to better our standards.

2/10 - 너무 별로예요

Tanshay

단체 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Poorly managed
Roaches on the floor bathroom poorly cleaned one soap no amenities u was harassed about smoking in the room and i didn’t
2020년 9월에 1박 숙박함

8/10 - 좋아요

Demetrius

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2020년 9월에 1박 숙박함
답변 제공: -Management 님, 2020년 9월 29일
We greatly appreciate your feedback! We hope to see you again!

10/10 - 훌륭해요

Anthony

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Loved it
Clean rooms nice beds
2020년 9월에 1박 숙박함
답변 제공: -Management 님, 2020년 9월 29일
We greatly appreciate your feedback! We hope to see you again!

2/10 - 너무 별로예요

Leah

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Very unhappy
I was charged times once on card one time cash. Hotel was disgusting drig activities bar customer service.
2020년 4월에 1박 숙박함
답변 제공: -General Manager 님, 2020년 5월 2일
We sincerely apologize that your stay wasn't the experience that we strive for.

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I have been over charge and i cancel the reservations not aure why no one has updated my account or i havent heard back but i will be reaching out today regarding my reaervations i been cancel
2020년 2월에 1박 숙박함
답변 제공: -Management 님, 2020년 2월 9일
We sincerely apologize that your stay was anything less than desirable, we will be addressing this directly!

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2019년 11월에 2박 숙박함
답변 제공: -General Manager 님, 2019년 11월 14일
We greatly appreciate your feedback, it helps us grow! We hope to have another chance to make your stay "Just Right"!

2/10 - 너무 별로예요

Nicola 님, messina,it

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Albergo cadente, sporco, poco luminoso, malgestito. La camera, grande ma nella quale i piedi appicicavano a terra per uno sporco mai ben pulito ,mancava di lampadine; è dovuto intervenire l' elettricista per riparare l' impianto e mettere le lampadine. A questo punto abbiamo guardato le recensioni a 5 stelle lasciate dai clienti e ci siamo accorti che tutti questi clienti che le avevano rilasciate non hanno mai fatto recensioni in località lontane dall'hotel. Saranno forse gli stessi clienti che ci è sembrato vivano in questo albergo e che hanno fatto casino fino alle 4:00 del mattino, benché più volte sollecitati a rispettare l'ora notturna,a lasciare queste recensioni positive? Non dovrebbe Expedia curare con più attenzione le recensioni? E non parliamo poi di prima colazione, dato che questa è stata limitata al caffè e a delle brioscine, peraltro riunite in una cesta al banco della reception, non al banco del buffet. Non dovrebbe forse Expedia, prima di vendere la prima colazione, controllare cosa intenda l'albergo per prima colazione ?
2019년 5월에 1박 숙박함
답변 제공: General Manager 님, 2019년 5월 9일
Dear Nicola, Our team works hard to offer clean, comfortable accommodations for all guests and we apologize that you felt your stay was not representative of that. Should you ever experience an issue on the property, such as the noise disturbance you have mentioned, our friendly team would be happy to help and ensure your comfort. The next time your travels bring you to Jacksonville, we'd be very grateful for another chance to impress you.

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Will never stay at this property myself and would never suggest this property to any one I know. The staff including management needs training in customer service. The clerk reacted to me like we were on the street corner but then here comes the manager which was no better, she made the situation worse. Im over it now, was pretty upset, but I paid the price, lost 60 bucks, sad thing is im the customer the one contributing to thier paycheck and they treated me like crap. Maybe thier checks should reflect -60 dollars so we all learn a lesson. Lol. Doubt that happens. No worries its obvious they dont need my business.
2019년 2월에 1박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Clean
Modern and clean room. They met my rewuirement for 1st floor. Ice machine good. Coffee good.
2019년 2월에 4박 숙박함

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 편의 시설/서비스
Like-price Dislike-Dirty, smell, and Breakfast food was awlfull plus morning staff.
2019년 1월에 1박 숙박함

8/10 - 좋아요

Tabatha 님, Elkhart, In

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Hotel close to our family reunion
It was ok but had one man ask me can he pay me to take shower....what the he'll*%#.... Plus was told that the hotel had 11 over dose last month before we got there..
2018년 6월에 3박 숙박함
답변 제공: -Management 님, 2018년 7월 8일
We greatly appreciate your feedback, We hope to see you again soon!

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
easy access to downtown
basic, budget hotel, nothing fancy, but comfortable. wifi a little iffy
2018년 4월에 4박 숙박함
답변 제공: -Management 님, 2018년 6월 30일
We greatly appreciate your feedback, We hope to see you again soon!

8/10 - 좋아요

Jay

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Okay stay
Everything except the internet was fine, Stayed 2 nights 1st night internet was spotty at best and completly out the 2nd night.
2018년 6월에 2박 숙박함
답변 제공: -Management 님, 2018년 6월 24일
We greatly appreciate your feedback! We have since taken care of the internet issue! We hope to see you again!

8/10 - 좋아요

실제 이용하신 고객

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
Friendly
Restful
2018년 6월에 2박 숙박함
답변 제공: -Management 님, 2018년 6월 24일
We greatly appreciate your feedback! We hope to see you again!

6/10 - 괜찮아요

실제 이용하신 고객

2018년 5월에 1박 숙박함
답변 제공: -Management 님, 2018년 6월 5일
We greatly appreciate your feedback, We hope to see you again soon!

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
The room had a musty, mold smell
2018년 5월에 1박 숙박함
답변 제공: -Management 님, 2018년 6월 7일
We sincerely apologize that your stay was not Just Right, We will be addressing this directly!

4/10 - 별로예요

실제 이용하신 고객

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Not even kind staff could fix this place
My first impression is that the place is in a rough area of town. The surrounding areas are intimidating and I saw a few arrests during my weekend stay. The staff was friendly but the overall hotel just looked rough. It looked like it had not been worked on very often and the room was partly dirty. It looked like it had just been lightly cleaned but I spotted dirt in various places. There were people walking around at all hours of the night being loud. I was awoken at 4 AM one night by a man screaming. The Wifi connecting was spotty at best and BARELY worked. I had planned on staying an additional day and working from my room but I am glad I didn't since it would had not been possible. Finally, the breakfast was not "continental" in any way. There was some bread (plain white bread) with jelly, coffee, and cereal. Overall, not very appetizing.
답변 제공: -Management 님, 2018년 4월 20일
We sincerely apologize that your stay was anything less than Just Right, We will be addressing this directly!

2/10 - 너무 별로예요

Mamie 님, Alabama

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Wasn't a pleasant hotel at all.
Was a uncomfortable hotel. People hanging out being noisy. Smoke pollution in the rooms. Did not get a doubled bed as booked. Only got one bed. Bad experience overall.
2018년 3월에 2박 숙박함
답변 제공: -Management 님, 2018년 4월 3일
We sincerely apologize that your stay was anything less than excellent, We will be addressing this directly!

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 직원 및 서비스
It's a budget hotel
Check in was easy. The room was clean, the water was hot and with good pressure. It's an older hotel an certainly nothing fancy. But, I have no complaints.
2018년 2월에 1박 숙박함
답변 제공: -Management 님, 2018년 4월 3일
We greatly appreciate your feedback, We hope to see you again soon!

2/10 - 너무 별로예요

James 님, San Francisco CA

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Awful Place To Be
I left after the first night because I didn't feel like this was a safe environment. although the television came on the remote didn't work properly. There were no restaurants near the hotel and the vending machines didn't take credit cards. I stayed one night. I was visiting relatives and didn't want to inconvenience them which is why I was staying at the hotel but I was afraid to leave my luggage in the room unoccupied. it was a total waste of money. The continental breakfast was dry cereal and packaged danish that was distributed at the front desk toast and juice which I welcomed since the only other place to get a meal was at the gas station across the boulevard. it was also 30 miles away from the airport. This hotel should not have been a advertised selection. it was in a horrible part of town with absolutely no convenience to a traveler unless they are into getting mugged.! i should be awarded a refund!
2018년 1월에 4박 숙박함
답변 제공: Knights Inn 님, 2018년 2월 19일
In the future, make hotel staff aware of your concerns. After you check out there is nothing we can do to make your experience better.

8/10 - 좋아요

William

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
clean / comfortable but in average room condition. had someone knocking on door at 2:30 am. was young man but he left
2018년 1월에 1박 숙박함
답변 제공: Thank you 님, 2018년 1월 29일
We are sorry for the disturbance, unfortunately we do have the occasional guest who has mixed up their room number. We do appreciate your business and look forward to serving you again.

10/10 - 훌륭해요

sohail 님, Jacksonville fl

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Its nice
It was nice experience room was clean staff was nice breakfast was okhay
2017년 12월에 1박 숙박함
답변 제공: Amanda 님, 2018년 1월 10일
We are happy to hear you enjoyed your stay. We look forward to you staying with us again. Thank You

2/10 - 너무 별로예요

Guy

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Un mauvais choix
Deuxième et dernier fois que je séjourne à cet endroit. La chambre sentait l'humidité, les draps n'avait pas l'air frais on aurait dit que quelqu'un avait déjà couché dedans mais surtout les oreillers était vieux et l'oreiller était taché. Lorsque je me suis plaint au commis, elle n'était pas réceptive lorsque j'ai demandé deux autres oreillers. Elle m'a dit qu’elle n’en avait pas d'autres. Je lui ai donc laissé les deux oreillers et on a dormi sans oreiller. Service à la clientèle = 0. Prochaine fois je vais aller au Sleep In out près pour 10-15 $ de plus c'est certain.
2017년 10월에 1박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2017년 8월에 3박 숙박함

6/10 - 괜찮아요

Denise Richardson 님, Jacksonville, Fl

좋아요: 직원 및 서비스, 객실의 편안함
stay was ok. room had some issues. bathroom floor tile was cracked and it made the to let wabble. there was a soft spot in the floor by the ac, flooring was broke and you sunk a little bit. beds were great. housekeeping was nice and friendly.
2017년 7월에 2박 숙박함

4/10 - 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
I was expecting it to be nicer
It looked better in the pictures. I wanted more for my money
2017년 7월에 2박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
You get what you pay for. Overall it was very convenient.
2017년 6월에 2박 숙박함

6/10 - 괜찮아요

Bret

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Rude staff, but cheap and comfortable.
The staff was rude and unhelpful. Half of the lights in the room did not work. The room had a bad odor. However, it was relatively clean, the beds were comfortable, the room had a refrigerator which was nice, there was plenty of hot water and the bathroom was in good condition. And the price was right.
2017년 6월에 2박 숙박함

4/10 - 별로예요

Karen

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
unsatisfied stay
There were people fighting half the night. Those same people would throw trash in the parking lot. Not to mention the drug deal we seen going on. Looked like prostitution was going on. I had children with me. This was suppose to be kid friendly bit I didn't think it was by what was going on. Oh and the pool being closed. That was one of tge reasons i stayed tgete was for the pool for tge grandbabies. Needless to say I was not to happy with my stay.

4/10 - 별로예요

Jessica

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
Ehhhhhh
The pool was out of service and was a main reason i booked with this hotel.... the place was very dirty had mold in the bathroom the bathroom sink was coming of the wall. The bed was comfy the sheets were clean but the top blanket was dirty and smelled bad... also there was only one pillow it's ok if you are looking for just a place to stop and sleep that's about it... the lady at the desk was very rude when asked about the pool situation... I expressed that needs to be put on the website for people to know and she placed the blame on the site I booked with and told me she did not have to update that info.

8/10 - 좋아요

Quinyetta

좋아요: 숙박 시설 상태 및 시설, 객실의 편안함
Breakfast could be better

8/10 - 좋아요

Dwayne 님, Miami

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
This is a great hotel, that is close to the major highways. There is not much I have to say. The morning continental breakfast was very good, just wish there was some fruits.