외관
예약 가능 여부 확인

라 퀸타 인 & 스위트 바이 윈덤 잭슨빌 버틀러 불러바드 여행 후기

2.5 out of 5
라 퀸타 인 & 스위트 바이 윈덤 잭슨빌 버틀러 불러바드
4686 Lenoir Ave S, Jacksonville, FL

이용 후기

5.6
평점 10 - 훌륭해요. 1072개 이용 후기 중 203개" "
평점 8 - 좋아요. 1072개 이용 후기 중 152개" "
평점 6 - 괜찮아요. 1072개 이용 후기 중 200개" "
평점 4 - 별로예요. 1072개 이용 후기 중 223개" "
평점 2 - 너무 별로예요. 1072개 이용 후기 중 294개" "

5.2/10

청결 상태

7.0/10

직원 및 서비스

5.8/10

편의 시설/서비스

4.8/10

숙박 시설 상태 및 시설

5.8/10

친환경

이용 후기

6/10 - 괜찮아요

BOOKYO

출장 여행
별로예요: 숙박 시설 상태 및 시설
1층, 6층 두 객실 이용, 6층은 괜찮았는데 1층은 침수 피해 입었는지 곰팡이 냄새로 쾌적함과는 거리가 멀었음.
2023년 7월에 1박 숙박함
답변 제공: AGM 님, 2023년 7월 22일
Thank you for taking a moment to provide us with your honest review. As a valued guest, your feedback is extremely important to us and will be used to make improvements to our hotel and team. I want to express to you my sincere apology for the issues that you encountered during your stay. We hope that you will give us another chance in the future to provide you with the level of service you deserve. Josette Smith, AGM

6/10 - 괜찮아요

Jonathan

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Rugs and shower were dirty and some stains on the walls
2024년 4월에 1박 숙박함

2/10 - 너무 별로예요

Marie

아이를 동반한 가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Read the reviews. They are true. I did not read them.We tried to stay 04/12/2024. The entrance is very dark and we could not did the hotel at first. The location to what I needed it for was great but it was nasty and dirty. Elevator was horrible, floors were nasty and it overly gross. We checked in and checked out back out and got out of the area completely. The lady at the front desk was friendly and that is all it has going for them. We called for a refund from Expedia that same night. We are waiting for the manager to approve it.
2024년 4월에 1박 숙박함

4/10 - 별로예요

Jose

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The flooring needs replacement, aside from displaying stains and absence of maintenance. Staff was not very friendly. The hallways and rooms are in state of disrepair.
2024년 3월에 3박 숙박함

10/10 - 훌륭해요

David

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Room was nice and clean. Staff was really nice and professional.
2024년 4월에 1박 숙박함

4/10 - 별로예요

Nisa

아이를 동반한 가족 여행, 가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Probably one of the worst experiences besides the nice staff. Elevators broke, whole hallway is stained everywhere from the walls to the floors, the room didn’t have my soap, the sheets and bed skirts had stains, there was mold and there was a bad patched hole in the ceiling of the bathroom, rust on the chairs, smelt like dog, & worst of all Expedia wouldn’t provide a refund even after hotel was disgusted themself and offering a refund. I will never book through this site again especially since they didn’t fix their mistake. As for the hotel you need a lot of improvements. The breakfast waffles were my fav part of the stay tbh. My mom worked for this company 22 years and not one hotel I’ve been too looked like this one. Looked more like a motel…
2024년 4월에 1박 숙박함

6/10 - 괜찮아요

victor

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Muy deteriorado
2024년 4월에 1박 숙박함

2/10 - 너무 별로예요

Francesco

단체 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Presencia de Mold en todas las habitaciones, tengo asma causado por el Mold en las habitaciones DEBERÍAN CERRAR ESE HOTEL
2024년 4월에 4박 숙박함

2/10 - 너무 별로예요

claude

단체 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The lavabo was block ..cool water the carpet was very dirty the filter the air conditionny was dirty...nyce pool..waffle good...the exterior dyrty...I am sorry... but never I am going there ...
2024년 3월에 1박 숙박함

10/10 - 훌륭해요

Deborah

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff was great
2024년 3월에 2박 숙박함

2/10 - 너무 별로예요

Alberto 님, Las Vegas

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This place is terrible tore up paints and walls! Needs! A complete renovation! We came in with a staff full attention on the cell phone! This is a ghetto! Not the way it was preCovid! Laquinta was always comfortable and clean! The elevator is a like a scene from Walking DEAD! and also the hallways. This location is unsafe for travelers with Children. There are a lot of weird looking Meth…people and Oh my God! their towels aren’t the best! We have to buy our own towel! Anyways enough said AVOID! this place
2024년 3월에 5박 숙박함

10/10 - 훌륭해요

Raiza

좋아요: 청결 상태

4/10 - 별로예요

Pedro

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Disgusting
2024년 3월에 1박 숙박함

6/10 - 괜찮아요

Benjamin

연인과의 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The room was ok, with a comfortable bed. The facility, however, needs an update. The ice machines are. Rosen, water was dripping from the ceiling in the lobby men’s room. The e.evator walls were stained and dirty, the hall carpets were worn and dirty looking. The location was convenient to rte 95 south of Jacksonville
2024년 3월에 1박 숙박함

4/10 - 별로예요

Iris

2024년 3월에 2박 숙박함

6/10 - 괜찮아요

Girmalee

2024년 2월에 1박 숙박함

2/10 - 너무 별로예요

Curt

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Needs major help.
2024년 3월에 1박 숙박함

2/10 - 너무 별로예요

Linz

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
We checked in for 2 rooms. Going up to the room, the hallways were filthy. The carpet was full of black mold. Thought another guest was kidding when he was sarcastically talking about the condition of the rooms. He wasn't. We get up to the rooms and I hear water running. We go in the first room and water is shooting out of the tub and sink. I turn them off, and the room is super humid. The carpet is stained with mold and mildew. The smell of room deodorizer was overwhelming. Went to the 2nd room to see the condition of that room and the carpet and cleanliness was just as bad. The light switches to the room did not work. We immediately called Expedia and got a refund and checked into a hotel 2 seconds away, where the staff graciously showed us the rooms prior to our finalizing the booking and they could not have been nicer our entire stay. They did note that they had heard the same complaints from other incoming guests. Wish I could upload pictures of the mold.
2024년 3월에 3박 숙박함

6/10 - 괜찮아요

Michelie

연인과의 여행
좋아요: 직원 및 서비스, 편의 시설/서비스
2024년 3월에 3박 숙박함

6/10 - 괜찮아요

Emmett

Never again
2024년 3월에 1박 숙박함

4/10 - 별로예요

Tina

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The bathroom vent and ceiling had mold showing big time. The bathroom needs a good cleaning from floor up. The halls were beyond filth. The exterior property had people loitering around. The desk reception had a cold personality and not no so welcoming. Never stay again!!!!!
2024년 3월에 1박 숙박함

8/10 - 좋아요

Kenneth 님, Union

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
별로예요: 숙박 시설 상태 및 시설
Please needs update
2024년 3월에 1박 숙박함

8/10 - 좋아요

Jessica

단체 여행
좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff was lovely. However, the internet was so bad, and the elevator was scary. We even tried to use a different elevator that did not make ominous sounds or frightening vibrations and it was, tragically, out of order. Still, we got what we paid for. I’d probably stay there again if I had to.
2024년 3월에 1박 숙박함

2/10 - 너무 별로예요

Samantha

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
It’s run down hotel. Needs work. My room wasn’t bad, but not great. Could’ve been way cleaner. Check-in staff was nice’ish. My lord was the night clerk an unprofessional GROUCH. I interacted with her twice, and both times she was grumpy, barely helpful, and had the emotional range of a teaspoon. I wish I’d paid attention to her name, she needs a write-up. The security ppl were nicer. There was some group of guys outside making a fuss past midnight and they broke it up. I don’t recommend this place unless you need something really affordable. Otherwise look elsewhere.
2024년 3월에 2박 숙박함

2/10 - 너무 별로예요

Nigel

별로예요: 숙박 시설 상태 및 시설
2024년 3월에 3박 숙박함

4/10 - 별로예요

Stephen 님, Bloomingdale

가족 여행
별로예요: 숙박 시설 상태 및 시설
Both elevators were down and we were put on the 4th floor. My wife had a broken knee and I have bad hips making access to the room very difficult and painful. We have stayed at this location every year for the past 4 or 5 years, sometimes more and the condition of the property has declined every year. Carpets are filthy in the rooms, outside areas have rotting wood, just generally poor. We will not be back to this location. The elevator situation was a clear ADA violation.
2024년 3월에 2박 숙박함

4/10 - 별로예요

Virginia

반려동물 동반 여행, 가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
This property was tired. It is in dire need of an update. The rugs were stained and ugly. On the plus side, the staff was very nice and even came to our aid when the TV didn't work. They were the highlight of the visit.
2024년 3월에 1박 숙박함

2/10 - 너무 별로예요

Meghan

2024년 3월에 1박 숙박함

6/10 - 괜찮아요

Yudel

2024년 3월에 3박 숙박함

4/10 - 별로예요

Haniel

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nunca me hicieron el cambio de sábanas ni toallas , al irme del hotel tampoco me hicieron devolución de mi depósito
2024년 3월에 2박 숙박함
답변 제공: GM 님, 2024년 3월 15일
hank you for taking a moment to provide us with your honest review. As a valued guest, your feedback is extremely important to us and will be used to make improvements to our hotel and team. I want to express to you my sincere apology for the issues that you encountered during your stay. We hope that you will give us another chance in the future to provide you with the level of service you deserve.

2/10 - 너무 별로예요

Jerry

출장 여행
별로예요: 직원 및 서비스
The desk staff was a total disgrace. She ask me 3 times do you have reservation? 3 times I state YES. She told me there was a $25.00 damage fee and I stated I did not read that when I booked. She stated it is in all our reservations. Next she gives me room key and when I got to my car there was no room number; I went back to desk and showed her no room number. I stayed there before as I go to the Mayo Clinic all staff were black and very friendly and helpful. I received the impression this black lady hates white people. When checking out I rang the bell a number of times as she was in back room of the desk and she refused to come to desk as I wanted my paid receipt, never got a receipt and was told if my room as not damaged I would receive my $25.00 within 3 to 5 business days. If you hate white people; do not be so open about it as we are paying customers.
2024년 3월에 1박 숙박함
답변 제공: GM 님, 2024년 3월 5일
Thank you for taking a moment to provide us with your honest review. As a valued guest, your feedback is extremely important to us and will be used to make improvements to our hotel and team. I want to express to you my sincere apology for the issues that you encountered during your stay. We hope that you will give us another chance in the future to provide you with the level of service you deserve. Josette Smith, GM

2/10 - 너무 별로예요

Elia

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
very old and outdated none of the keys worked for the rooms had to continuously get it reset and it was all guests. only 1 elavator working random street people in the stairways. room smells has to get a new room the smell of cigarettes was unbearable
2024년 3월에 3박 숙박함
답변 제공: GM 님, 2024년 3월 5일
Thank you for taking a moment to provide us with your honest review. As a valued guest, your feedback is extremely important to us and will be used to make improvements to our hotel and team. I want to express to you my sincere apology for the issues that you encountered during your stay. We hope that you will give us another chance in the future to provide you with the level of service you deserve. Josette Smith, GM

2/10 - 너무 별로예요

Zenovia

출장 여행, 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Dirty elevator and carpet, smell no good
2024년 3월에 1박 숙박함
답변 제공: GM 님, 2024년 3월 5일
Thank you for taking a moment to provide us with your honest review. As a valued guest, your feedback is extremely important to us and will be used to make improvements to our hotel and team. I want to express to you my sincere apology for the issues that you encountered during your stay. We hope that you will give us another chance in the future to provide you with the level of service you deserve. Josette Smith, GM

4/10 - 별로예요

JEAN WISLY

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Elevator wasn’t working!!
2024년 2월에 1박 숙박함
답변 제공: GM 님, 2024년 3월 5일
Thank you for taking a moment to provide us with your honest review. As a valued guest, your feedback is extremely important to us and will be used to make improvements to our hotel and team. I want to express to you my sincere apology for the issues that you encountered during your stay. We hope that you will give us another chance in the future to provide you with the level of service you deserve. Josette Smith, GM

10/10 - 훌륭해요

Ndefru

2024년 3월에 1박 숙박함

2/10 - 너무 별로예요

Jenalyn

연인과의 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Bed was comfortable, location felt safe, and water pressure in shower was good. However, these selling points aren't enough to warrant another stay at this location due to everything else. One of the clocks needs to be setup in the room, and when on vacation the last thing I want to do is wrestle with figuring out how to program a clock. Dents and dings on wall where the sofa recliner sits Single power plug recepticle next to the TV doesn't work(beneath the wall lamp) Hand towels dirty Toilet constantly running water, the chain keeps getting stuck under the plunger Entrance door is very hard to operate. Found out later in stay why, the handle is completely disconnected from the knob. Door handle fell completely off, and while in the locked position, leaving the entrance unable to close securely as the deadbolt was in the locked position and blocking the door from closing. Had to wrestle with it and finally got it to work once and let the front desk staff know Stains in bathroom, small bug upon arrival I like La Quinta, but not this one.
2024년 3월에 1박 숙박함
답변 제공: GM 님, 2024년 3월 5일
Thank you for taking a moment to provide us with your honest review. As a valued guest, your feedback is extremely important to us and will be used to make improvements to our hotel and team. I want to express to you my sincere apology for the issues that you encountered during your stay. We hope that you will give us another chance in the future to provide you with the level of service you deserve.

4/10 - 별로예요

Nick

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The property was very old and needs refurbishment. The staff was not very friendly. The facility doesn't have sufficient hot water to support a full hotel which forces tenants to take lukewarm showers during peak utilization times.
2024년 2월에 2박 숙박함
답변 제공: GM 님, 2024년 3월 5일
Thank you for taking a moment to provide us with your honest review. As a valued guest, your feedback is extremely important to us and will be used to make improvements to our hotel and team. I want to express to you my sincere apology for the issues that you encountered during your stay. We hope that you will give us another chance in the future to provide you with the level of service you deserve.

4/10 - 별로예요

Andrea

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Dirty. Mildew. Things are broken. Door to bathroom partially off the hinges. It smells so bad in our room. Cigarette smoke mixed with mildew.
답변 제공: GM 님, 2024년 3월 5일
Thank you for taking a moment to provide us with your honest review. As a valued guest, your feedback is extremely important to us and will be used to make improvements to our hotel and team. I want to express to you my sincere apology for the issues that you encountered during your stay. We hope that you will give us another chance in the future to provide you with the level of service you deserve.

6/10 - 괜찮아요

David

Location
2024년 2월에 1박 숙박함
답변 제공: GM 님, 2024년 3월 5일
Thank you for taking a moment to provide us with your honest review. As a valued guest, your feedback is extremely important to us and will be used to make improvements to our hotel and team. I want to express to you my sincere apology for the issues that you encountered during your stay. We hope that you will give us another chance in the future to provide you with the level of service you deserve.

4/10 - 별로예요

Larissa

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Really needs some renovations. The carpet was stained and should be ripped up. Paint is chipping. Both elevators were out of order the entirety of our stay so we had to go up and down 4 flights of stairs to get to and from our room. Unacceptable in my opinion.
2024년 2월에 2박 숙박함
답변 제공: GM 님, 2024년 3월 5일
Thank you for taking a moment to provide us with your honest review. As a valued guest, your feedback is extremely important to us and will be used to make improvements to our hotel and team. I want to express to you my sincere apology for the issues that you encountered during your stay. We hope that you will give us another chance in the future to provide you with the level of service you deserve.

2/10 - 너무 별로예요

kelly

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This hotel idls filthy. The floors are horrible, walls dirty, towels dirty. Staff has a bad attitude. I wouldn't refer this hotel to a dog. Close down
2024년 2월에 1박 숙박함
답변 제공: GM 님, 2024년 3월 5일
Thank you for taking a moment to provide us with your honest review. As a valued guest, your feedback is extremely important to us and will be used to make improvements to our hotel and team. I want to express to you my sincere apology for the issues that you encountered during your stay. We hope that you will give us another chance in the future to provide you with the level of service you deserve.

10/10 - 훌륭해요

Gary

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice place for the money
2024년 2월에 1박 숙박함
답변 제공: GM 님, 2024년 3월 5일
Thank you for your review of our Hotel. It is our goal to consistently provide superior service and accommodations and your comments are very important to us. We hope to have the opportunity to be at your service on your next visit to Jacksonville!

4/10 - 별로예요

LUPE

별로예요: 청결 상태, 숙박 시설 상태 및 시설
I went to get water from the bathroom sink and a german roach fell out into the glass. I opened the drawer in the stand next to the bed there were german roaches. and I could see others scurring about the room.
답변 제공: GM 님, 2024년 2월 22일
Thank you for taking a moment to provide us with your honest review. As a valued guest, your feedback is extremely important to us and will be used to make improvements to our hotel and team. I want to express to you my sincere apology for the issues that you encountered during your stay. We hope that you will give us another chance in the future to provide you with the level of service you deserve.

2/10 - 너무 별로예요

Adina

2024년 2월에 1박 숙박함

6/10 - 괜찮아요

Danielle

2024년 2월에 1박 숙박함

2/10 - 너무 별로예요

Rhamisha

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
The room door had broke so I could not enter it with the key so someone had to stay in the room in order to open the door and it was no more rooms
2024년 2월에 1박 숙박함
답변 제공: GM 님, 2024년 2월 22일
Thank you for taking a moment to provide us with your honest review. As a valued guest, your feedback is extremely important to us and will be used to make improvements to our hotel and team. I want to express to you my sincere apology for the issues that you encountered during your stay. We hope that you will give us another chance in the future to provide you with the level of service you deserve.

6/10 - 괜찮아요

neil

별로예요: 청결 상태
meh
2024년 2월에 2박 숙박함
답변 제공: GM 님, 2024년 2월 22일
Thank you for taking a moment to provide us with your honest review. As a valued guest, your feedback is extremely important to us and will be used to make improvements to our hotel and team. I want to express to you my sincere apology for the issues that you encountered during your stay. We hope that you will give us another chance in the future to provide you with the level of service you deserve.

2/10 - 너무 별로예요

Renard

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
In poor condition.. water in bathroom don’t even gets hot .. I would never stay there again..
2024년 2월에 1박 숙박함
답변 제공: GM 님, 2024년 2월 22일
Thank you for taking a moment to provide us with your honest review. As a valued guest, your feedback is extremely important to us and will be used to make improvements to our hotel and team. I want to express to you my sincere apology for the issues that you encountered during your stay. We hope that you will give us another chance in the future to provide you with the level of service you deserve.

2/10 - 너무 별로예요

Verneka

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
There roaches crawling out the shower. The sheets were dirty. This was an horrible experience.
2024년 2월에 1박 숙박함
답변 제공: GM 님, 2024년 2월 22일
Thank you for taking a moment to provide us with your honest review. As a valued guest, your feedback is extremely important to us and will be used to make improvements to our hotel and team. I want to express to you my sincere apology for the issues that you encountered during your stay. We hope that you will give us another chance in the future to provide you with the level of service you deserve.

8/10 - 좋아요

Gabriel Nicolas

2024년 2월에 1박 숙박함