바(숙박 시설 내)
예약 가능 여부 확인

사우스뱅크 호텔 바이 메리어트 잭슨빌 리버워크 여행 후기

3.5 out of 5
사우스뱅크 호텔 바이 메리어트 잭슨빌 리버워크
1515 Prudential Dr, Jacksonville, FL

이용 후기

8.2

매우 좋아요

평점 10 - 훌륭해요. 1006개 이용 후기 중 529개" "
평점 8 - 좋아요. 1006개 이용 후기 중 219개" "
평점 6 - 괜찮아요. 1006개 이용 후기 중 108개" "
평점 4 - 별로예요. 1006개 이용 후기 중 81개" "
평점 2 - 너무 별로예요. 1006개 이용 후기 중 69개" "

8.6/10

청결 상태

8.6/10

직원 및 서비스

8.0/10

편의 시설/서비스

8.2/10

숙박 시설 상태 및 시설

8.2/10

친환경

이용 후기

2/10 - 너무 별로예요

Elizabeth 님, Gulf Breeze

연인과의 여행
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We prepaid for a king river view room. Upon arrival we were put in a double, no view. We were moved to a king, no view. I called Marriott and contacted Expedia. Shower door trapped guest in shower. Housekeeping accessed room (not to clean). Sun am housekeeping tried to key in room repeatedly. Room was never serviced. I am frustrated with Marriott and Expedia
2024년 4월에 2박 숙박함
답변 제공: DJ 님, 2024년 4월 17일
Thank you for your feedback, i will share your message with the front office team.

10/10 - 훌륭해요

Janie D

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Other than the exterior! The hotel was was awesome!
2024년 4월에 1박 숙박함
답변 제공: DJ 님, 2024년 4월 17일
Thank you for your feedback, we will be going through renovations in may 2024 starting with the exterior. We hope to welcome you again soon!

8/10 - 좋아요

twylah

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함
답변 제공: DJ 님, 2024년 4월 17일
Thank you for your feedback, we hope to welcome you again soon!

8/10 - 좋아요

Sandra

연인과의 여행, 출장 여행
좋아요: 청결 상태, 편의 시설/서비스
Nice room and comfy beds but a bit noisy from the bar downstairs. We were on the third floor. My husband couldn’t sleep with all the sounds coming from downstairs.
2024년 4월에 2박 숙박함
답변 제공: Dj 님, 2024년 4월 12일
Thank you for your feedback, next time you visit us please be sure to request a room away from the lobby area. We will be happy to accomodate you!

10/10 - 훌륭해요

Kira

좋아요: 청결 상태, 직원 및 서비스
2024년 4월에 1박 숙박함
답변 제공: DJ 님, 2024년 4월 12일
Thank you for your feedback, we hope to welcome you again soon!

10/10 - 훌륭해요

Kira

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
My husband and I travel a lot throughout Florida and due to the outstanding service at Southbank, we have made this hotel our hub. The bar/restaurant is outstanding thanks to the service provided by Jewel (we seek her out), Dylan, Michael, Kenny, and Zack. Mr. Kameron is a joy to have serve us in the morning for early breakfast. Joelle at the front desk is outstanding, always providing above and beyond service. We know we are in great hands when we see Ms. Joelle and Ms. Valerie leading the front desk. We will continue to make this hotel our hub when traveling thanks to the service provided by this team. The hotel is just off the river walk so the surroundings are beautiful. Thank you to the Southbank team for always making our stays wonderful.
2024년 4월에 2박 숙박함
답변 제공: DJ 님, 2024년 4월 10일
Thank you so much for your wonderful feedback, this is what we love to hear! i will share your message with each staff member and thank them for their hospitable service.

10/10 - 훌륭해요

Debra 님, Abbeville

단체 여행, 연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Perfect place to stay for Our Daily's Concert
2024년 4월에 2박 숙박함
답변 제공: dj 님, 2024년 4월 10일
Thank you for your feedback, we hope to welcome you again soon!

6/10 - 괜찮아요

Alicia

별로예요: 청결 상태, 직원 및 서비스
2024년 4월에 1박 숙박함
답변 제공: DJ 님, 2024년 4월 10일
Thank you for your rating, if you could provide more details to help us improve operations to get a 5 out of 5 rating.

8/10 - 좋아요

Daneika 님, Tallahassee

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Check-in was very easy, welcoming and accomodating for our family of 4s needs. Room very clean, stocked with coffee, nice view of pool and cute balcony with chairs. Mini fridge, but suprisingly no microwave. Iron, iron board, smart TV. Very soft mattress, not my preference but to each its own. My main bedding issue was all the lumpy pillows which meant the pillows had been washed. Extremely uncomfortable!!! Note expedia says self-parking is $12/night but its actually $16/night. After long day out, it was nice hotel restaurant and bar was still open till 11pm. ONLY downfall was that we waited over an hour for our food order. NCAA mens final four was on TVs there at bar to keep us occupied, but still, we was exhausted so the hour wait just rubbed us the wrong way. Management was very visible which was nice. Very professional approach. Gave refund for 1 item since they didn't have dressing that i ordered hour ago when order was originally placed. Riverwalk the next morning was close by and very beautiful. Overall Southbank is a great hotel, welcoming and caring staff, pleasant room, great location that's close by stadium. Would stay there again, but new pillows are a must!
2024년 4월에 1박 숙박함
답변 제공: DJ 님, 2024년 4월 10일
Thank you for your feedback, we hope to welcome you again soon!

4/10 - 별로예요

Paula 님, Lake Worth

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
Check-in was quite slow w/ little to no line in front of us. The website clearly marked “Self parking, uncovered lot $12.00.” But upon checking in they informed it was $16 for us to park our own car in a poorly lit, poorly maintained parking lot behind the hotel. As a guest of this hotel one would think they would have a parking space for which you could park a car….FOR FREE. This is not downtown in a high rise parking garage. When we complained the manager said the website wasn’t updated and the $12 rate was not honored!! This hotel is very basic. Coming in after a long drive it was 8:00 and instead of venturing out we decide to grab a drink and a simple burger at the hotel bar. The bartenders were pleasant and fixed a nice old fashioned but we waited for an hour to get a simple burger (supposed to be cooked medium, no onions and cheddar but came charred and well,well-done with pepper jack and onions)!! AN HOUR for a burger and we were one of five people who ordered food! The manager comp’d us the food which was okay, but we were just starving and we just wanted food, as it was if was so charred and barely edible. The lobby furniture was worn out and needed replace but the decor was nice. Our room appeared clean and housekeeping did a nice job. The shower on our first morning was just warm not hot which was not great. The second morning for some reason was better. This hotel is not near too many eating places or any shopping. We won’t be staying at this franchised “Marriott
2024년 4월에 2박 숙박함
답변 제공: DJ 님, 2024년 4월 7일
Thank you for your feedback, i will share your message with each department leadership team.

10/10 - 훌륭해요

Katrin

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함
답변 제공: DJ 님, 2024년 4월 10일
Thank you for your feedback, we hope to welcome you again soon!

10/10 - 훌륭해요

Shironda

단체 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The front desk staff were awesome
2024년 4월에 1박 숙박함
답변 제공: dj 님, 2024년 4월 7일
Thank you for your feedback, we hope to welcome you again soon!

10/10 - 훌륭해요

Kashonda

좋아요: 청결 상태
2024년 4월에 1박 숙박함
답변 제공: DJ 님, 2024년 4월 10일
Thank you for your feedback, we hope to welcome you again soon!

8/10 - 좋아요

Steve

단체 여행, 연인과의 여행
The room was nicely appointed and clean. The check in process seemed slow with only one person at the desk and a line waiting. Breakfast was ok, it’s a buffet. The wait staff was not particularly attentive.
2024년 4월에 1박 숙박함
답변 제공: DJ 님, 2024년 4월 7일
Thank you for your feedback, i will address these concerns with the front desk staff as well as the food and beverage staff. again, thank you for choosing our property and providing helpful feedback to improve our operations. We hope to welcome you again soon!

10/10 - 훌륭해요

Amri

좋아요: 청결 상태
2024년 4월에 1박 숙박함
답변 제공: DJ 님, 2024년 4월 7일
Thank you for your feedback, we hope to welcome you again soon!

10/10 - 훌륭해요

tajaniqua

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
My stay was comfortable
2024년 3월에 2박 숙박함
답변 제공: DJ 님, 2024년 4월 4일
Thank you for your feedback! We hope to welcome you again soon.

10/10 - 훌륭해요

Brandi

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Absolutely beautiful hotel very clean beautiful rooms and very nice stuff.
2024년 3월에 2박 숙박함
답변 제공: DJ 님, 2024년 4월 3일
Thank you for your feedback, we hope to welcome you again soon!

10/10 - 훌륭해요

RONALD 님, Miramar

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 2박 숙박함
답변 제공: DJ 님, 2024년 4월 3일
Thank you for your feedback, we hope to welcome you again soon.

8/10 - 좋아요

T

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: DJ 님, 2024년 4월 3일
Thank you for your feedback, we hope to welcome you again soon!

10/10 - 훌륭해요

Stephanie

아이를 동반한 가족 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
It was nice
2024년 2월에 2박 숙박함
답변 제공: DJ 님, 2024년 4월 1일
Thank you for your feedback, We hope to welcome you again soon!

10/10 - 훌륭해요

Veronica 님, KINSTON

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice place. This was a water taxi stop.
2024년 3월에 1박 숙박함
답변 제공: DJ 님, 2024년 3월 29일
Thank you for your feedback, we hope to welcome you again soon!

10/10 - 훌륭해요

Bailey

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great place
2024년 3월에 1박 숙박함
답변 제공: DJ 님, 2024년 3월 29일
Thank you for your feedback, we hope to welcome you again soon!

10/10 - 훌륭해요

Amy

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice
2024년 3월에 1박 숙박함
답변 제공: DJ 님, 2024년 3월 29일
Thank you for you feedback! We hope to welcome you again soon.

8/10 - 좋아요

Adam

좋아요: 직원 및 서비스
2024년 3월에 1박 숙박함
답변 제공: DJ 님, 2024년 3월 29일
Thank you for your feedback, we hope to welcome you again soon!

10/10 - 훌륭해요

Tabitha

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Easy to get to. Close to water. Friendly staff
2024년 3월에 1박 숙박함
답변 제공: DJ 님, 2024년 3월 28일
Thank you for your feedback! We hope to see you again soon.

10/10 - 훌륭해요

Denny

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
What I expected
2024년 3월에 1박 숙박함
답변 제공: DJ 님, 2024년 3월 27일
Thank you for your feedback! We hope to welcome you again soon.

10/10 - 훌륭해요

Paula

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice friendly professional staff always a nice stay.
2024년 3월에 1박 숙박함
답변 제공: DJ 님, 2024년 3월 26일
Thank you for your feedback, we hope to welcome you again soon!

10/10 - 훌륭해요

Kevin

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The property was very clean and new inside. Parking could have been more convenient. Overall, an excellent experience.
2024년 3월에 1박 숙박함
답변 제공: Front Office 님, 2024년 3월 26일
Dear Valued Guest,On behalf of the entire hotel team, I want to thank you for sharing about your time here at the Southbank hotel. We appreciate your comments and survey score.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our management team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon, safe travels.Sincerely,Clifton Martwick JrAssistant Front Office ManagerSouthbank by Delta Marriott

10/10 - 훌륭해요

Cynthia

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff was excellent
2024년 3월에 3박 숙박함
답변 제공: Front Office 님, 2024년 3월 26일
Dear Valued Guest,On behalf of the entire hotel team, I want to thank you for sharing about your time here at the Southbank hotel. We appreciate your comments and survey score.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our management team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon, safe travels.Sincerely,Clifton Martwick JrAssistant Front Office ManagerSouthbank by Delta Marriott

8/10 - 좋아요

Kate

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
Staff was so nice.
2024년 3월에 1박 숙박함
답변 제공: Front Office 님, 2024년 3월 26일
Dear Valued Guest,On behalf of the entire hotel team, I want to thank you for sharing about your time here at the Southbank hotel. We appreciate your comments and survey score.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our management team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon, safe travels.Sincerely,Clifton Martwick JrAssistant Front Office ManagerSouthbank by Delta Marriott

6/10 - 괜찮아요

Jonathan

좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Location of property was ideal for downtown. You can tell this property was another property before it was deemed a Marriot property. The rooms were a little dated and the room that I stayed in, the bathroom by the shower was moldy and in need of repair.
2024년 3월에 2박 숙박함
답변 제공: Front Office 님, 2024년 3월 26일
Dear Valued Guest,On behalf of the entire hotel team, I want to thank you for sharing about your time here at the Southbank hotel. We appreciate your comments and survey score.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our management team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon, safe travels.Sincerely,Clifton Martwick JrAssistant Front Office ManagerSouthbank by Delta Marriott

6/10 - 괜찮아요

Shaneka

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Valet parking staff was very nice and prompt. Enjoyed the text for your car app, but didnt like you still had to pay a $16 a night fee even if you dont valet park and opt to self park. Might as well valet for $18 a night. Check in was quick and easy. Booked a King room with a river view. Really could not see the river in the room we were in. Room 302 was clean and quiet. Did not have hot water(lukewarm only) our entire stay. Maintenance came fast when called on our first day and said the whole wing we were on does not get hot water and lukewarm was all that we were able to get. He was very nice and apologic about the water temp. We had the Air conditioner on 68 the whole stay hoping to cool the room and it never really got cold in our room. Room temp was 72 and it was hot and humid outside. Food at the bar was freshly made, tasted really good and seasoned; drinks were great also. The hotel is really convenient to the river walk and downtown. Check out was easy but beware they charge a refundable $50 fee a night for incidentals that's not listed when you book. Overall the stay was good
2024년 3월에 2박 숙박함
답변 제공: Front Office 님, 2024년 3월 26일
Dear Shaneka,On behalf of the entire hotel team, I want to thank you for sharing about your time here at the Southbank hotel. We appreciate your comments and survey score.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our management team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon, safe travels.Sincerely,Clifton Martwick JrAssistant Front Office ManagerSouthbank by Delta Marriott

10/10 - 훌륭해요

Diana

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Spacious hallway Easy check in and check out Provided crib for infant
2024년 3월에 2박 숙박함
답변 제공: Front Office 님, 2024년 3월 26일
Dear Diana,On behalf of the entire hotel team, I want to thank you for sharing about your time here at the Southbank hotel. We appreciate your comments and survey score.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our management team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon, safe travels.Sincerely,Clifton Martwick JrAssistant Front Office ManagerSouthbank by Delta Marriott

10/10 - 훌륭해요

Patricia

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
5*
2024년 3월에 2박 숙박함
답변 제공: Front Office 님, 2024년 3월 26일
Dear Valued Guest,On behalf of the entire hotel team, I want to thank you for sharing about your time here at the Southbank hotel. We appreciate your comments and survey score.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our management team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon, safe travels.Sincerely,Clifton Martwick JrAssistant Front Office ManagerSouthbank by Delta Marriott

10/10 - 훌륭해요

Thomas

2024년 3월에 2박 숙박함
답변 제공: DJ 님, 2024년 4월 13일
Thank you for your feedback and choosing to stay with us. We hope to welcome you again soon!

6/10 - 괜찮아요

Karina

아이를 동반한 가족 여행
좋아요: 청결 상태
별로예요: 직원 및 서비스, 편의 시설/서비스
I felt unsafe because the area is dark and noisy. Probably no good for families with kids.
2024년 3월에 1박 숙박함
답변 제공: Front Office 님, 2024년 3월 26일
Dear Karina,On behalf of the entire hotel team, I want to thank you for sharing about your time here at the Southbank hotel. We appreciate your comments and survey score.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our management team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon, safe travels.Sincerely,Clifton Martwick JrAssistant Front Office ManagerSouthbank by Delta Marriott

10/10 - 훌륭해요

Karen

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: DJ 님, 2024년 3월 20일
Thank you for your 5 star rating, we really appreciate your feedback! We hope to welcome you again soon.

8/10 - 좋아요

Elliot

좋아요: 직원 및 서비스
2024년 3월에 2박 숙박함
답변 제공: DJ 님, 2024년 3월 19일
Thank you for your feedback! We hope to welcome you again soon.

10/10 - 훌륭해요

Jaime

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: DJ 님, 2024년 3월 15일
Thank you for your feedback, We hope to welcome you again soon!

8/10 - 좋아요

Paul

연인과의 여행, 가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Beautiful view of downtown, Riverwalk is wonderful. Staff is amazing! Needs work on cleaning in rooms. We found nail clipping on carpet, soap scum in bathroom. Good food, safe surroundings, friendly efficient service. I’ll come back. Smiles everywhere!
2024년 3월에 1박 숙박함
답변 제공: DJ 님, 2024년 3월 12일
Thank you for your feedback! I will share your message with the housekeeping department.

8/10 - 좋아요

stephen 님, quitman

연인과의 여행, 출장 여행
Fantastic property with exceptional staff. My only issue was being able to reach someone on the property. I spent every bit of three hours on the phone trying to get someone at this property and was continuously sent to either reservations or group sales offsite
2024년 3월에 1박 숙박함
답변 제공: DJ 님, 2024년 3월 12일
Thank you for your feedback! I will work to improve our phone operations, to ensure this is an isolated event.

2/10 - 너무 별로예요

JUDY

연인과의 여행
좋아요: 청결 상태
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
F&B quality now in the toilet. Processed meat in club sandwich, inedible super hot blackened seafood salad, extra salty cream of wheat, dry and hard French toast and rotten pineapple at breakfast. Horrible and unfriendly front desk clerk totally unhelpful and so disengaged he won’t answer a direct question of what laundry costs. Operator misinformed laundry cost so I exchanged for way too many coins. Horrible ambiance in restaurant, etc. etc.
2024년 3월에 1박 숙박함
답변 제공: Maryam 님, 2024년 3월 10일
We sincerely apologize we did not meet your standards during your stay. We appreciate the constructive feedback, and hope to have a chance to change your mind in the future.

10/10 - 훌륭해요

Nikki

2024년 3월에 1박 숙박함
답변 제공: DJ 님, 2024년 4월 1일
Thank you for your feedback! We hope to welcome you again soon.

10/10 - 훌륭해요

Andy

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Fantastic location, lots of great restaurants within walking distance. Room was clean, newish, quiet and beds very comfy. Great value considering location.
2024년 3월에 1박 숙박함
답변 제공: Maryam 님, 2024년 3월 10일
Thank you for taking the time to review our hotel! We are so happy to hear from you, and hope to see you again should you return to Jacksonville.

10/10 - 훌륭해요

Jacquelyn

출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
😊
2024년 3월에 1박 숙박함
답변 제공: Maryam 님, 2024년 3월 10일
Thank you for taking the time to review our hotel! We are so happy to hear from you, and hope to see you again should you return to Jacksonville.

8/10 - 좋아요

Santanu

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Certainly stay at the property again
2024년 3월에 1박 숙박함
답변 제공: DJ 님, 2024년 3월 8일
Thank you for your feedback! We hope to welcome you again soon.

10/10 - 훌륭해요

David

가족 여행
좋아요: 청결 상태, 편의 시설/서비스
Great service
2024년 3월에 1박 숙박함
답변 제공: DJ 님, 2024년 3월 7일
Thank you for your feedback! I will share your rating with the enire leadership team. We hope to welccome you again soon.

10/10 - 훌륭해요

Mark

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: dj 님, 2024년 3월 10일
thank you for your feedback! we hope to welcome you again soon.

10/10 - 훌륭해요

hyunjeong

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: DJ 님, 2024년 3월 8일
Thank you for your feedback! We hope to welcome you again soon.

2/10 - 너무 별로예요

Stacy 님, Mechanicsville

연인과의 여행, 출장 여행
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Hotel needs to be torn down and rebuilt! Worst hotel I've ever stayed in.
2024년 3월에 3박 숙박함
답변 제공: Southbank hotel 님, 2024년 3월 6일
Dear Stacy,I am sorry that you feel the way that you do. We are going to be going through a renovation starting in the summer. We wish you the best,Sincerely,Southbank Hotel