야외 수영장, 일광욕 의자

블루 워터 인 & 스위트, BW 시그니처 컬렉션 여행 후기

2.5 out of 5

이용 후기

8.4

매우 좋아요

평점 10 - 훌륭해요. 673개 이용 후기 중 320개" "
평점 8 - 좋아요. 673개 이용 후기 중 210개" "
평점 6 - 괜찮아요. 673개 이용 후기 중 80개" "
평점 4 - 별로예요. 673개 이용 후기 중 37개" "
평점 2 - 너무 별로예요. 673개 이용 후기 중 26개" "

8.6/10

청결 상태

8.8/10

직원 및 서비스

8.2/10

편의 시설/서비스

8.2/10

숙박 시설 상태 및 시설

8.4/10

친환경

이용 후기

10/10 - 훌륭해요

채플힐 님, 채플힐

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
편안한 호텔
근처 seaview pier에서 낚시를 위해 일박했습니다. 비치 앞은 아니지만 바로옆에 north shore golf course 가 있고 경관도 좋습니다. 저흰 늦게 까지 낚시하고 편하게 이용할 수 있었고 청결도나 관리상태는 아주 좋습니다. 무료조식은 심플하지만 괜찮았습니다.

10/10 - 훌륭해요

koosie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice stay
2024년 3월에 1박 숙박함

10/10 - 훌륭해요

Samantha

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함

10/10 - 훌륭해요

Jeffrey

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff was great!! Very nice place to stay.
2024년 3월에 3박 숙박함
답변 제공: Blue Water Team 님, 2024년 4월 5일
Dear Jeffrey,Thank you for your high marks! We are pleased you enjoyed Blue Water Inn & Suites. I will ensure our staff knows you found them to be great! We hope to welcome you again soon!

10/10 - 훌륭해요

yamyams

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 2박 숙박함
답변 제공: Blue Water Team 님, 2024년 4월 5일
Dear Yamyams,Thank you for the 5 out of 5 review! We're pleased to see that our high standards are continuously upheld and that you had a great stay at Blue Water Inn & Suites! We hope you visit us again soon!

2/10 - 너무 별로예요

Tyler

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Found bed bug in our bedding.
2024년 3월에 3박 숙박함
답변 제공: Blue Water Team 님, 2024년 4월 5일
Dear Tyler,We sincerely apologize for the inconvenience you experienced during your recent stay. Your comfort and satisfaction are our top priorities, and it deeply concerns us to hear that you encountered an issue during your stay. Please rest assured that we take matters of cleanliness and hygiene very seriously. Please contact us directly to discuss your stay. Once again, please accept our sincerest apologies for any discomfort or inconvenience this may have caused.

10/10 - 훌륭해요

Amy

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Our favorite place to stay for a quick weekend trip to the beach. Staff is always friendly and breakfast is always delicious!
2024년 3월에 1박 숙박함
답변 제공: Blue Water Team 님, 2024년 4월 1일
Dear Amy,Thank you for the 5/5 review! We are truly pleased to be your hotel of choice when visiting N.Topsail/Sneads Ferry area! Thank you for commenting on our friendly staff and our delicious breakfast. Our staff tries to give our guests the best experience while they stay at Blue Water. We hope you visit us again soon!

10/10 - 훌륭해요

Geoffrey

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent location
2024년 3월에 3박 숙박함
답변 제공: Blue Water Team 님, 2024년 4월 1일
Dear Geoffrey,Thank you for the 5/5 review! We are truly pleased you enjoyed your time at Blue Water. We hope you come back and visit us again soon!

10/10 - 훌륭해요

Kevin

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 2박 숙박함
답변 제공: Blue Water Team 님, 2024년 3월 26일
Dear Kevin,Thank you for the 5 out of 5 score! We're pleased you enjoyed staying at Blue Water Inn & Suites. We look forward to your next visit!

10/10 - 훌륭해요

Aprile

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great customer service!
2024년 3월에 1박 숙박함
답변 제공: Blue Water Team 님, 2024년 3월 21일
Aprile,Thank you for the high scores! We're proud to have received 5 out of 5! Thank you for commenting on our great customer service. We try very hard to ensure we give our best to our guests every day. We hope you visit soon!

8/10 - 좋아요

Melissa

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
*
2024년 3월에 3박 숙박함
답변 제공: Blue Water Team 님, 2024년 3월 20일
Dear Melissa,Thank you for taking the time to review Blue Water Inn & Suites. We're delighted you had a great stay! If there is anything we can do to improve your next stay, please let us know! We hope you'll visit soon!

6/10 - 괜찮아요

Patricia

좋아요: 숙박 시설 상태 및 시설
Average. Guest service could do better and would have made a difference.
2024년 2월에 4박 숙박함
답변 제공: Blue Water Team 님, 2024년 3월 6일
Thank you for taking the time to share your feedback with us. We genuinely appreciate your honesty, and we're sorry to hear that your experience with our guest services did not meet your expectations.Your satisfaction is of utmost importance to us, and we take your comments seriously. We would like to learn more about your specific experience to identify areas for improvement. If you are comfortable sharing more details or if there are specific aspects of the guest service that you believe could be enhanced, please feel free to reach out to us directly.We are committed to providing excellent service, and your input will be used to refine our practices and ensure a more positive experience for all future guests.We appreciate your patronage, and we hope to have the opportunity to welcome you back in the future and provide you with an improved and more satisfying stay.Warm regards

10/10 - 훌륭해요

Donna

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Staff very accommodating and friendly, very close to the beach and golf course! This is a very nice BW , I would recommend it, also close to numerous restaurants.
답변 제공: Blue Water Team 님, 2024년 2월 1일
Dear Donna,Thank you for taking the time to share your positive experience with us! We're delighted to hear that our staff was accommodating and friendly during your stay. It's wonderful to know that our proximity to the beach and golf course, as well as the convenience of being close to numerous restaurants, added to your overall satisfaction.Your recommendation means a lot to us, and we look forward to the opportunity to welcome you back in the future. If there's anything specific you'd like us to arrange for your next stay or if you have any preferences, please feel free to let us know.Thank you for choosing us, and we appreciate your kind words.

8/10 - 좋아요

ray

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I was very confused with the height of the beds off of the ground and the desk too! I’m trying to get work done and it feels like my laptop is tucked under my chin. Many walls show signs of previous repairs behind wallpaper and textured surfaces. The front desk person was very nice and helpful and, in general, the room is clean and well appointed for the price charged for the evening. A $35 per fee seems reasonable compared to other going rates.
2024년 1월에 1박 숙박함
답변 제공: Blue Water Team 님, 2024년 1월 29일
Dear Ray,Thank you for sharing your thoughts on your recent stay at the Blue Water Inn & Suites. We appreciate your feedback and apologize for any inconvenience you experienced due to the height of the beds and work desk. We understand the importance of a comfortable workspace, and we'll certainly consider your comments for future improvements.We're pleased to hear that our front desk agent was very nice and helpful and that, in general, you found your guest room clean and well-appointed for the price. Your acknowledgment of the reasonable pet fee is also appreciated. We know how important it is to have pet-friendly and affordable accommodations. We are continually working to enhance our guests' experience, and your input is valuable. If there are specific details you'd like us to address or if there's anything we can do to improve your comfort during future stays, please feel free to let us know.Thank you for choosing us, and we hope to welcome you back for an even more enjoyable stay.Warm regards,

10/10 - 훌륭해요

Kristen

2024년 1월에 2박 숙박함
답변 제공: Blue Water Team 님, 2024년 1월 29일
Dear Kristen,Thank you for the 5/5 review! Your satisfaction is our top priority, and we're delighted to know that you had a great experience at the Blue Water Inn & Suites! If there are any particular aspects of your stay or interaction with our service that stood out to you, please do not hesitate to share! Your feedback helps us maintain and improve the quality of our offerings. We hope to have the pleasure of welcoming you again to the Blue Water Inn. Thank you for choosing us!

10/10 - 훌륭해요

Kyla

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great Stay.
2024년 1월에 1박 숙박함
답변 제공: Blue Water Team 님, 2024년 1월 29일
Dear Kyla,Thank you for the 5/5 review! We are pleased you had a great stay at the Blue Water Inn & Suites. We hope you will visit us again soon! The warmer months are soon upon us, and we're in the perfect location for fun in the sun! We hope to see you soon!

10/10 - 훌륭해요

William

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Beach
Its was great pet friendly and the breakfast was really good too!
2023년 12월에 1박 숙박함
답변 제공: Blue Water Team 님, 2024년 1월 29일
Dear William,Thank you for the 10/10 review! We are so pleased to see you had an enjoyable time at the Blue Water Inn & Suites. We know how important it is for our guests to choose a hotel that is pet-friendly, clean, and affordable. We're pleased you chose us! We hope to welcome you back soon so that you may enjoy the beach again! Our pool is pretty great too!

6/10 - 괜찮아요

Michael

가족 여행
좋아요: 청결 상태, 직원 및 서비스
2023년 12월에 1박 숙박함
답변 제공: Blue Water Team 님, 2023년 12월 20일
Thank you for taking the time to review our property. We hope you will visit us again soon.

8/10 - 좋아요

Lisa

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Blue Water Team 님, 2023년 12월 20일
Dear Lisa,Thank you for taking the time to review our property. We hope you will visit us again soon.

8/10 - 좋아요

brock

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 2박 숙박함
답변 제공: Blue Water Team 님, 2023년 12월 5일
Dear Brock,Thank you for your review of the Blue Water Inn & Suites. Thank you for taking the time to share your feedback with us. We appreciate your honest assessment and are pleased to learn that your overall experience was positive during your recent stay at Blue Water Inn & Suites

8/10 - 좋아요

Roxanne

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
although it was too cold, the pool looked very inviting
2023년 11월에 3박 숙박함
답변 제공: Blue Water Team 님, 2023년 12월 4일
Dear Roxanne,Thank you for taking the time to write your review. We very much appreciate you choosing the Blue Water Inn & Suites as your hotel of choice. We hope you will stay with us again when the weather is warm! The pool will be glorious and we're sure you'll enjoy it tremendously!

10/10 - 훌륭해요

Ray

2023년 11월에 1박 숙박함
답변 제공: Blue Water Team 님, 2023년 12월 20일
Thank you for the 5/5 review! We hope you will be back to visit us again soon!

10/10 - 훌륭해요

Margaret

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 11월에 3박 숙박함
답변 제공: Blue Water Team 님, 2023년 12월 4일
Dear Margaret,Thank you for taking the time to review the Blue Water Inn & Suites! Our team was delighted to make you feel at home. We are thrilled to have provided a welcoming and hospitable stay! We hope to welcome you back again soon!

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 1박 숙박함
답변 제공: Blue Water Team 님, 2023년 12월 4일
We appreciate all 10/10 reviews! Our hotel is nestled close to Topsail Island and we are the choice for guests seeking comfort, convenience, and warm hospitality! Whether you're here to reconnect with family, explore nearby beaches, or simply unwind, the Blue Water Inn & Suites offers a welcoming haven!

10/10 - 훌륭해요

melissa

2023년 10월에 1박 숙박함
답변 제공: Blue Water Team 님, 2023년 12월 4일
Dear Melissa,Thank you for the 10/10 rating! Our dedicated personnel are committed to making your stay exceptional. From efficient check-ins to thoughtful texts with helpful information and reminders, we go the extra mile to ensure your comfort. Our team is here to make you feel at home!

10/10 - 훌륭해요

jacqueline

2023년 10월에 3박 숙박함
답변 제공: Blue Water Team 님, 2023년 12월 4일
Dear Jacqueline,We appreciate you taking the time to review the Blue Water Inn & Suites. Thank you for your 10/10 review! We know you have other hotel choices in Sneads Ferry and we are pleased you chose us! Thank you for. your business and we hope to welcome you back soon!

10/10 - 훌륭해요

Candace

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 10월에 1박 숙박함
답변 제공: Blue Water Team 님, 2023년 12월 4일
Candace,Thank you for the 5/5 review! Thank you very much for choosing to stay at the Blue Water Inn & Suites. We appreciate your business.

10/10 - 훌륭해요

Daniel

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Overall best stay very clean
2023년 10월에 2박 숙박함
답변 제공: Blue Water Team 님, 2023년 12월 4일
Dear Daniel,Thank you for the 10/10 review! We are pleased to hear you found our hotel to be very clean! We look forward to welcoming you back to the Blue Water Inn very soon!

10/10 - 훌륭해요

Tracey

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 2박 숙박함
답변 제공: General Manager 님, 2023년 10월 9일
Dear Tracey,Thank you for the awesome review! We can't wait to welcome you back through our doors!

2/10 - 너무 별로예요

Aneeta

연인과의 여행, 반려동물 동반 여행
별로예요: 직원 및 서비스
The staff needs to inform you when checking in the cost of the pet fee, not charge your credit card without notifying you first. Unbelievable!!!
2023년 10월에 2박 숙박함
답변 제공: General Manager 님, 2023년 10월 9일
Dear Aneeta,Thank you for your review. I will address the pet charge issues with our Front Desk and to make sure we are handling each guest interaction correctly. I do apologize the pet fee was a surprise. Our listing on Expedia does say that we charge a pet fee. We hope to welcome you back to our hotel soon.

4/10 - 별로예요

Raul 님, Long Beach

반려동물 동반 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It’s dirty and poorly kept. The staff I interacted with were friendly, but the place is just bad. There was a cockroach in my room and I found another dead one in the hallway that was there for my whole three-day stay. I paid Expedia for a suite with a king bed and a separate sitting area, and was given a small standard room with two queen beds because I had a dog. I specified in the reservation I had a pet, and was never told I couldn’t stay in a suite because of the pet. They didn’t offer me a refund or any alternatives and I ended up staying in a much smaller and cheaper room with no refund for the price difference.
2023년 9월에 2박 숙박함
답변 제공: General Manager 님, 2023년 10월 4일
Dear Raul,Thank you for taking the time to share you feedback regarding your recent stay at our hotel. We value each guest's opinions and are committed to continuously improving our services. Regarding the cleanliness of the rooms, we sincerely regret that you had issues with a bug. Unfortunately we are in that time of year when we receive a lot of rain, and the rain drives bugs into dwellings. Our housekeeping staff is usually very diligent in their duties and we are disappointed they fell short on this occasion. We apologize for the issue with the lack of a pet friendly suite. We will address this concern with Expedia to make sure only pet-friendly rooms are available to book. We appreciate your feedback as it helps us identify areas of improvement to better serve our guests. It is our hope you will consider staying with us again.Thank you,

8/10 - 좋아요

Siyann

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Good experience overall! The hotel is a bit older but still is very clean and staff are very polite.
2023년 9월에 2박 숙박함
답변 제공: General Manager 님, 2023년 10월 4일
Dear Siyann,Thank you for you kind review and thank you for your attention to our polite staff. Our team works hard every day to deliver a great guest experience. We hope to welcome you back to our hotel soon!

8/10 - 좋아요

Timothy

2023년 9월에 2박 숙박함
답변 제공: General Manager 님, 2023년 10월 9일
Dear Timothy,Thank you for your review. We hope to see you soon.

8/10 - 좋아요

David

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 9월에 1박 숙박함
답변 제공: Director of Sales 님, 2023년 9월 16일
Thank you, David, for the good overall rating that you've left for our hotel here on Expedia. We're glad that you enjoyed your stay and hope you will let us know what we can do in the future to make your visit here and even better one.

10/10 - 훌륭해요

Brett 님, Cedar Point

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 9월에 1박 숙박함
답변 제공: Director of Sales 님, 2023년 9월 13일
Thank you for leaving your 5-star rating for our Blue Water Inn & Suites here on Expedia! We appreciate it and look forward to continuing to serve you in the future.

10/10 - 훌륭해요

SHERRY

반려동물 동반 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very nice, the staff was very nice, clean, definitely come back too.
2023년 9월에 2박 숙박함
답변 제공: Director of Sales 님, 2023년 9월 11일
Thank you for taking the time to share your fantastic 5-star review of your recent stay at Blue Water Inn & Suites in Sneads Ferry, NC. We truly appreciate your kind words and the time you've taken to provide feedback about your experience.We are thrilled to hear that you found our hotel very nice, clean, and enjoyed the warm and welcoming service provided by our staff. Your positive comments serve as motivation for our team to continue delivering exceptional service and maintaining a pristine environment for our guests.We are delighted to know that you are considering coming back, and we look forward to the opportunity to welcome you again in the future. If there are any specific features or amenities you enjoyed during your stay that you'd like to highlight or any suggestions you may have, please do not hesitate to share them with us when you next arrive.Once again, thank you for choosing Blue Water Inn & Suites, and for sharing your wonderful review. Your satisfaction is our top priority, and we hope to provide you with another memorable stay on your next visit.

6/10 - 괜찮아요

Jessica

가족 여행
별로예요: 숙박 시설 상태 및 시설
WHOLE place stank of mold. Including the room.
2023년 9월에 1박 숙박함
답변 제공: Director of Sales 님, 2023년 9월 16일
Thank you for sharing your feedback about your recent stay with us. We apologize for the inconvenience you experienced due to the smell of mold in our property, including your room.Maintaining a clean and fresh environment is a top priority for us, and we deeply regret that we did not meet your expectations in this regard. Your comments will be shared with our housekeeping and maintenance teams to investigate and address the issue promptly.We appreciate your understanding and for bringing this matter to our attention. Your feedback helps us identify areas for improvement, and we will take the necessary steps to ensure that future guests do not encounter a similar situation.We hope that you might consider giving us another opportunity to provide you with a more comfortable and pleasant stay in the future. Your satisfaction is important to us, and we will work diligently to address this issue.

10/10 - 훌륭해요

Erin

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We had a great experience! Also, we would like to thank Joy for the recommendations.
2023년 9월에 2박 숙박함
답변 제공: Director of Sales 님, 2023년 9월 9일
Thank you for taking the time to leave us a wonderful 5-star review on Expedia for your recent stay at the Blue Water Inn & Suites. We are thrilled to hear that you had a great experience with us.It's always our pleasure to assist our guests and provide recommendations to make their stay even more enjoyable. We're delighted to hear that Joy was able to provide you with valuable recommendations during your visit. We will be sure to pass along your kind words to her.We appreciate your choice to stay with us and for sharing your positive experience. If you ever find yourself in the area again, I hope you'll permit us to serve you. We look forward to welcoming you back and ensuring another memorable stay.

10/10 - 훌륭해요

Sonja

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This was an excellent motel with outstanding service. Would definitely stay there again.
2023년 9월에 1박 숙박함
답변 제공: Director of Sales 님, 2023년 9월 5일
Thank you for your kind words and for taking the time to leave us your wonderful review. We are thrilled to hear that you had an excellent stay at the Blue Water Inn & Suites near North Topsail and that you found our service to be outstanding.Providing our guests with top-notch service and a memorable experience is our utmost priority, and we are delighted that we succeeded in making your stay exceptional.We appreciate your loyalty, and we look forward to welcoming you back for another great stay whenever your travels bring you to the area. If you have any specific preferences or requests for your next visit, please feel free to share them with us.Once again, thank you for choosing the Blue Water Inn & Suites, and we can't wait to host you again in the future.

10/10 - 훌륭해요

Caren

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 8월에 2박 숙박함
답변 제공: Hotel General Manager 님, 2023년 8월 27일
Thanks, Caren, for leaving such a superb rating for our property in this Hotels.com review. We are thrilled to know that you enjoyed the time that you spent at our Blue Water Inn & Suites and we hope to see you again soon for another enjoyable experience.

8/10 - 좋아요

Riley

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 8월에 1박 숙박함
답변 제공: Hotel General Manager 님, 2023년 8월 23일
Thank you for leaving a good overall rating for our property here on Hotels.com . It's great to know that you enjoyed your visit to our Blue Water Inn & Suites! I hope you'll be able to plan a return trip to this area soon, too, and that you will let our staff know what we can do to ensure that your next visit is one that's worthy of a full 5-star rating.

10/10 - 훌륭해요

Amanda

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We really enjoyed staying in a 2 king bed suite, big enough for the whole family.
2023년 8월에 1박 숙박함
답변 제공: Director of Sales 님, 2023년 8월 17일
Thank you very much for taking the time to share your positive experience at Blue Water Inn & Suites in Sneads Ferry, NC. We are truly delighted to hear that you and your family had an enjoyable stay in our 2 king bed suite.It is wonderful to know that the spaciousness of the suite was a perfect fit for your family's needs, allowing everyone to have a comfortable and relaxing stay. Providing our guests with comfortable accommodations is a top priority for us, and we are thrilled to learn that we were able to exceed your expectations.Your kind words about your stay serve as a great encouragement to our team, as we strive to deliver exceptional service and memorable experiences to all our guests. We appreciate your feedback, as it helps us to continuously improve and enhance the quality of our offerings.Once again, thank you for choosing Blue Water Inn & Suites for your recent stay. We look forward to the opportunity of welcoming you and your family back in the future for another outstanding visit.

10/10 - 훌륭해요

Amy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Favo
2023년 8월에 1박 숙박함
답변 제공: Director of Sales 님, 2023년 8월 15일
We are absolutely delighted, Amy, to have your 5-star rating here on Expedia! Thank you for letting our team members and others know that you enjoyed your visit to our Blue Water Inn & Suites hotel. I hope we'll see you back here soon and that you will always find your stays here to be superb in every regard.

2/10 - 너무 별로예요

Travis

2023년 8월에 1박 숙박함
답변 제공: Hotel General Manager 님, 2023년 8월 27일
Thank you for reaching out to us with your rating, though I am terribly sorry to have learned that you were not pleased with the time that you spent at our hotel. I apologize to you for any specific discomforts or deficiencies that you noted, as well as for the fact that you left here before your concerns were resolved. I hope you'll give us another chance to serve you in the future and that you will let us know what we can do to make certain that we earn a better rating following your next stay.

10/10 - 훌륭해요

Kay

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 8월에 3박 숙박함
답변 제공: Director of Sales 님, 2023년 8월 7일
Thank you, Kay, for leaving a 5-star rating for our Blue Water Inn & Suites hotel in Sneads Ferry, NC here on Expedia! We appreciate your kind feedback and we hope to have the chance to welcome you back here soon for another exceptional stay.

10/10 - 훌륭해요

Brandy

2023년 7월에 1박 숙박함
답변 제공: Director of Sales 님, 2023년 8월 21일
Thank you for leaving a 5-star rating for our hotel here on Orbitz! We appreciate your kind feedback and look forward to continuing to welcome you to our Blue Water Inn & Suites whenever your travels bring you back to the Sneads Ferry, NC area in the future.

6/10 - 괜찮아요

Benjamin

가족 여행
별로예요: 숙박 시설 상태 및 시설
The hotel was fine, it could have used some basic maintenance, like the water constantly dripped in the bathtub. It was clean and breakfast was good enough for my picky kids.My kids loved the saltwater pool, which was warm and very clean. The area immediately around the hotel didn't have anything to eat within walking distance.
2023년 7월에 6박 숙박함
답변 제공: Director of Sales 님, 2023년 7월 28일
Thank you for taking the time to share your feedback regarding your recent stay at our hotel. We value your input and appreciate your honest assessment of your experience.We are pleased to hear that you found the hotel clean and enjoyed the breakfast options, especially considering your kids' tastes. It's wonderful to know that your kids loved the saltwater pool and found it warm and clean. Providing a comfortable and enjoyable experience for families is important to us, and we are glad to hear that the pool added to your overall satisfaction.However, we apologize for any inconvenience caused by the maintenance issue with the dripping water in the bathtub. Please rest assured that we are committed to addressing such matters promptly, and our maintenance team has been alerted to resolve this issue right away. Your comfort is our priority, and we will do everything we can to ensure a hassle-free and pleasant stay for all our guests.Regarding the lack of dining options within walking distance, we understand how important it is to have convenient access to nearby restaurants. While we strive to offer an excellent range of amenities and services within the hotel, we also appreciate your feedback about the dining options in the immediate vicinity. We will take this into consideration as we continue to improve our guests' overall experience.Thank you for choosing our hotel for your accommodation needs. We hope you had a memorable stay despite the minor inconveniences, and we would be honored to have the opportunity to welcome you back in the future. Once again, we appreciate your valuable feedback, and we hope to have the pleasure of hosting you and your family again soon.

10/10 - 훌륭해요

Jana

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This property is a great value; it is a great location for a golfing group or a family wanting a vacation get-away without exhorbitant beach property prices. The hotel was JUST across the bridge on the mainland literally within a mile of North Topsail Beach, the Visitor Center and Beach access points. The property sits on a quiet golf course and restaurants and shops are convenient (about a mile away) The facility was clean, well-maintaines quiet and the staff was excellent. Breakfast is standard hotel breakfast fare- nothing spectacular but fine for a quick bite before a round of golf or trip to the beach. My shower/bath mechanism was not working well.
2023년 7월에 1박 숙박함
답변 제공: Director of Sales 님, 2023년 7월 28일
Thank you for taking the time to share your wonderful 5-star review of Blue Water Inn & Suites. We are thrilled to hear that you had such a positive experience during your stay with us, and we appreciate your kind words.We are delighted to know that you found our property to be a great value and enjoyed its convenient location for both golfing groups and families seeking a vacation getaway without the high prices of beachfront properties. Being just across the bridge from North Topsail Beach and close to the Visitor Center and beach access points makes our location ideal for guests looking to explore the beautiful area.Our team takes great pride in maintaining a clean and well-maintained facility, and we are pleased to learn that you found our property quiet and peaceful. Providing excellent service is our top priority, and we are grateful for your compliments about our staff's excellence. Your kind words will be shared with our team members, and it will undoubtedly serve as motivation to continue delivering exceptional guest experiences.We are glad that you found our breakfast offerings satisfactory for a quick bite before heading out for a round of golf or a trip to the beach. Your feedback is valuable to us, and we will take it into consideration as we strive to continually improve our breakfast selection to enhance the overall guest experience.We apologize for the inconvenience you experienced with the shower/bath mechanism. Please know that your comfort is important to us, and we will have our maintenance team promptly address the issue to ensure that such problems do not recur.Once again, thank you for choosing Blue Water Inn & Suites for your stay. We appreciate your recommendation and look forward to welcoming you back for another memorable experience the next time you visit the area.We wish you safe travels and hope to see you again soon!

2/10 - 너무 별로예요

Cassandra

아이를 동반한 가족 여행
별로예요: 직원 및 서비스
Staff was permited tonyell at guests. Amenities nit available.
2023년 7월에 1박 숙박함
답변 제공: Director of Sales 님, 2023년 7월 20일
Thank you for bringing your recent experience at our hotel to our attention. We deeply regret to hear that your stay fell short of the standards we strive to uphold. Providing exceptional service and a comfortable environment for our guests are our top priorities, and we apologize for any instances where we did not meet your expectations.We take guest feedback seriously, and we are concerned to learn that our staff's behavior did not meet the level of professionalism and respect that we expect from our team. Yelling at guests is completely unacceptable, and we assure you that we will address this matter with our staff immediately. Proper training and ongoing coaching will be provided to ensure that all interactions with our guests are conducted with courtesy and professionalism.Furthermore, we apologize for any amenities that were not available during your stay. We understand that our guests expect a range of amenities to enhance their experience, and we regret that we were unable to meet these expectations during your visit. We will investigate the cause of the unavailability to prevent similar occurrences in the future and ensure that all advertised amenities are consistently provided to our guests.Your comfort and satisfaction are of utmost importance to us, and we apologize for any inconvenience caused. We appreciate you bringing these issues to our attention, as it allows us to take immediate corrective action and improve our services for future guests.Once again, please accept our sincerest apologies for any negative experiences during your stay. We hope you will consider giving us another chance to provide you with the exceptional experience that you deserve.

8/10 - 좋아요

Maggie

.
2023년 7월에 1박 숙박함
답변 제공: Hotel General Manager 님, 2023년 7월 20일
Thank you, Maggie, for the good overall rating of our property here on Expedia. We appreciated receiving it and we're glad to know that you enjoyed your time at our hotel. I hope your travels will bring you back to the area soon and that you'll choose to be our guest again. Be sure to let our staff know what we can do to ensure that we earn a full 5-star rating from you following your next stay!