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윈드재머 빌라스 II 여행 후기

3.5 out of 5
윈드재머 빌라스 II
475 Broad Creek Road, New Bern, NC

이용 후기

7.4

좋아요

평점 10 - 훌륭해요. 6개 이용 후기 중 2개" "
평점 8 - 좋아요. 6개 이용 후기 중 2개" "
평점 6 - 괜찮아요. 6개 이용 후기 중 0개" "
평점 4 - 별로예요. 6개 이용 후기 중 2개" "
평점 2 - 너무 별로예요. 6개 이용 후기 중 0개" "

7.6/10

청결 상태

7.6/10

직원 및 서비스

7.2/10

숙박 시설 상태 및 시설

이용 후기

4/10 - 별로예요

실제 이용하신 고객

Problems with key entry, couldn't use jacuzzi as it was dirty, musty/mildew smell
2018년 9월에 2박 숙박함
답변 제공: Sarah Herrmann 님, 2018년 9월 10일
We are sorry you didn't enjoy your stay with us. If you wish to come back at a later date, we can offer a 25% discount for a future stay. We hope you will give us another try, so that we can regain your trust in our business. Sarah Herrmann Rental Manager

10/10 - 훌륭해요

Wayne 님, WV

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Set in a beautiful Harbour, it was a perfectly relaxing time for the couple days we stayed!
2018년 8월에 2박 숙박함
답변 제공: Sarah 님, 2018년 9월 5일
Thank you so much for your positive review! We hope to see you again in the near future! Sarah Herrmann Rental Manager

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Loved this property! My only complaint is that we had no idea where to go to get keys and passes.
2018년 5월에 2박 숙박함
답변 제공: Sarah Herrmann, Rental Manager 님, 2018년 5월 16일
We are thrilled you enjoyed your stay with us. Thank you for your feedback about our check-in process. Our office closes at 6pm during the weekdays and 8pm on the weekend. We will make it more clear to future guest that the security staff handles this function after business hours. We look forward to seeing you back at the resort soon!

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Far from where we wanted to stay but no options
It was too far from everything. Maybe others who sail, boat and enjoy being out a bit would enjoy.

8/10 - 좋아요

Adrienne B.

Updated & Quiet Retreat
Just a short stay over the weekend to attend my nieces 18th birthday in the area and really enjoyed the Windjammer Villas. It's been years since we stayed here and the villa has been updated with much improved décor and very clean. The amenities at Fairfield are very nice as well and always enjoy the harbor area. See comment below - suggest some units be updated for handicap access or ADA compliant bathrooms. My parents love to visit also and could benefit from handicap accessible accommodations.

4/10 - 별로예요

Ma Cecilia 님, Jacksonville, FL

별로예요: 청결 상태, 숙박 시설 상태 및 시설
Just Okay
The unit needs updating. It looks like the last time it was updated was in the 80s. All the furnitures, wall paper, decor, appliances are old. The toilets have rings around them and the master tub does not drain well. So water accumulates while you take a shower. But we loved the convenience of having a washer/dryer in the unit. We didn't have to come home with dirty laundry.
답변 제공: General Manager 님, 2016년 11월 2일
We appreciate your honest feedback regarding your recent stay. Your comments have been addressed with our housekeeping staff and correction action has been taken to prevent similar situations in the future. Our condominiums are in the process of being renovated through phases. The unit you stayed in was a 2 bedroom, 2 bathroom unit overlooking the lake. Approximately half of the condominiums have been renovated at this time. We regret that the high demand of our summer season prevented you from staying in one of the newer units. We do hope that you will stay with us again in the future.