야외 수영장, 수영장 파라솔, 일광욕 의자

이비스 자이푸르 시빌 라인스 호텔 여행 후기

3.5 out of 5
이비스 자이푸르 시빌 라인스 호텔
Civil Lines Area, Ajmer Road, Near Civil Lines Metro Station, Jaipur, Rajasthan

이용 후기

7.8

좋아요

평점 10 - 훌륭해요. 264개 이용 후기 중 94개" "
평점 8 - 좋아요. 264개 이용 후기 중 89개" "
평점 6 - 괜찮아요. 264개 이용 후기 중 43개" "
평점 4 - 별로예요. 264개 이용 후기 중 22개" "
평점 2 - 너무 별로예요. 264개 이용 후기 중 16개" "

8.2/10

청결 상태

8.0/10

직원 및 서비스

7.4/10

편의 시설/서비스

7.8/10

숙박 시설 상태 및 시설

8.4/10

친환경

이용 후기

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good stay as usual
I've always stayed at this hotel during business trip because this one is clean, safe and all facilities are working properly -hot water, airconditioner,everyday clean system, sinkdrain and so on All staffs are very kindly, especially Ujjawal helped me check in early and took care overally I will definitely stay it again if I went on trip in jaipur
2019년 6월에 3박 숙박함
답변 제공: General Manager 님, 2019년 7월 1일
You've put a smile on everybody's face at Ibis Jaipur Civil Lines with this fabulous review. We are absolutely thrilled to see that we were a great relaxing getaway! Come back soon! Saumitra & Ibis Jaipur Family # Love IBISM

8/10 - 좋아요

실제 이용하신 고객

좋아요: 직원 및 서비스
별로예요: 객실의 편안함
2018년 10월에 2박 숙박함
답변 제공: General Manager 님, 2018년 10월 15일
Thank you

10/10 - 훌륭해요

Dilpreet

2024년 2월에 1박 숙박함
답변 제공: Balagi Singh , General Manager 님, 2024년 3월 22일
Khamma Ghani,Greetings from Ibis Jaipur Civil Lines!We thank you for attributing the maximal review for Ibis Jaipur Civil Lines and for sharing your rating on this platform.We look forward to welcoming you for another amazing and memorable sojourn among us in a not too distant future.Kind Regards,

6/10 - 괜찮아요

Nirajbala

가족 여행
좋아요: 직원 및 서비스
The staff were lovely especially as we need an airport transfer urgently which the hotel were able to provide at a reasonable cost.
2024년 2월에 1박 숙박함
답변 제공: Balagi Singh , General Manager 님, 2024년 2월 14일
Khamma Ghani,Greetings from Ibis Jaipur Civil Lines!At the very outset, please accept my sincere apologies for your recent experience at Ibis Jaipur Civil Lines. I note with great concern that we were not able to live up to your expectations and that some aspects of our services left a lot to be desired. Please accept my sincere apologies for the inconvenience caused to you. Please rest assured that your highlighted concern is been taken very seriously and will ensure we will put corrective measures in place.At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We hope that you will treat this experience in isolation and not let it affect your relationship with us and give us the chance to welcome you back and we will ensure that your stay will be memorable with us.Kind Regards,

6/10 - 괜찮아요

Harsh

좋아요: 직원 및 서비스
2024년 1월에 2박 숙박함
답변 제공: Balagi Singh , General Manager 님, 2024년 2월 14일
Khamma Ghani,Greetings from Ibis Jaipur Civil Lines!Please allow me to express my sincerest apologies for the shortfalls that you have encountered and for not being able to provide you the experience as per your expectations. In order to serve you better next time, we would like to learn more about your experience.We would love to see you returning to the hotel and give us an opportunity to make necessary amends.Kind Regards,

8/10 - 좋아요

dereck 님, Anaheim

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 6박 숙박함
답변 제공: Balagi Singh , General Manager 님, 2024년 2월 14일
Khamma Ghani,Greetings from Ibis Jaipur Civil Lines!We thank you for attributing the maximal review for Ibis Jaipur Civil Lines and for sharing your rating on this platform.We look forward to welcoming you for another amazing and memorable sojourn among us in a not too distant future.Kind Regards,

10/10 - 훌륭해요

Abhilasha

2023년 12월에 2박 숙박함
답변 제공: Balagi Singh , General Manager 님, 2024년 2월 14일
Khamma Ghani,Greetings from Ibis Jaipur Civil Lines!We thank you for attributing the maximal review for Ibis Jaipur Civil Lines and for sharing your rating on this platform.We look forward to welcoming you for another amazing and memorable sojourn among us in a not too distant future.Kind Regards,

2/10 - 너무 별로예요

NITESH

별로예요: 청결 상태
2023년 12월에 2박 숙박함
답변 제공: Balagi Singh , General Manager 님, 2024년 2월 14일
Khamma Ghani,Greetings from Ibis Jaipur Civil Lines!Please allow me to express my sincerest apologies for the shortfalls that you have encountered and for not being able to provide you the experience as per your expectations. In order to serve you better next time, we would like to learn more about your experience.We would love to see you returning to the hotel and give us an opportunity to make necessary amends.Kind Regards,

6/10 - 괜찮아요

Alberto

연인과의 여행
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
The hotel it’s just okay. Nothing fancy.
2023년 11월에 2박 숙박함
답변 제공: Balagi Singh , General Manager 님, 2023년 11월 28일
Khamma Ghani,Greetings from Ibis Jaipur Civil Lines!Please allow me to express my sincerest apologies for the shortfalls that you have encountered and for not being able to provide you the experience as per your expectations. In order to serve you better next time, we would like to learn more about your experience.We would love to see you returning to the hotel and give us an opportunity to make necessary amends.Kind Regards,

10/10 - 훌륭해요

Grace

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great clean hotel
Great hotel, lovely and clean. Refreshing change after travelling across india. Near to the metro, near to jaipur railway station. Restaurant is nice too, although a bit expensive.
2023년 11월에 4박 숙박함
답변 제공: Balagi Singh , General Manager 님, 2023년 11월 23일
Khamma Ghani,Greetings from Ibis Jaipur Civil Lines!We thank you for attributing the maximal review for Ibis Jaipur Civil Lines and for sharing your rating on this platform.We look forward to welcoming you for another amazing and memorable sojourn among us in a not too distant future.Kind Regards,

6/10 - 괜찮아요

Timothy

별로예요: 청결 상태, 숙박 시설 상태 및 시설
An okay stay
The ibis was looking fab as we arrived but beyond the lobby it wasnt as good. The room was basic and the bathroom poor. The bedding was dirty and tatty and so too the towels. The corridors had a strange smelly which wasnt very pleasent. The food was okay, but not many other options locally. The breakfast was basic for a western pallet.
2023년 11월에 2박 숙박함
답변 제공: Balagi Singh , General Manager 님, 2023년 11월 23일
Khamma Ghani,Greetings from Ibis Jaipur Civil Lines!Please allow me to express my sincerest apologies for the shortfalls that you have encountered and for not being able to provide you the experience as per your expectations. In order to serve you better next time, we would like to learn more about your experience.We would love to see you returning to the hotel and give us an opportunity to make necessary amends.Kind Regards,

8/10 - 좋아요

Sergio

2023년 11월에 3박 숙박함
답변 제공: Balagi Singh , General Manager 님, 2023년 11월 17일
Khamma Ghani,Greetings from Ibis Jaipur Civil Lines!We thank you for attributing the maximal review for Ibis Jaipur Civil Lines and for sharing your rating on this platform.We look forward to welcoming you for another amazing and memorable sojourn among us in a not too distant future.Kind Regards,

10/10 - 훌륭해요

ALMA

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Hermosa, personal muy amable, estancia feliz en este hotel
2023년 11월에 3박 숙박함
답변 제공: Balagi Singh , General Manager 님, 2023년 11월 13일
Khamma Ghani,Greetings from Ibis Jaipur Civil Lines!We thank you for attributing the maximal review for Ibis Jaipur Civil Lines and for sharing your rating on this platform.We look forward to welcoming you for another amazing and memorable sojourn among us in a not too distant future.Kind Regards,

8/10 - 좋아요

shweta jain

출장 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Unveiling My Hotel Experience in Jaipur
I visited Jaipur for a business trip and was quite pleased with the hotel's cool ambiance. They had books and games available for guests in the reception area. The restaurant was also located in the same area. It would be a nice touch if the hotel welcomed guests with a glass of water. I arrived early at 10 a.m. and managed to check in early after a wait of one and a half hours. For lunch, I opted for the Rajasthani Thali, which I found quite enjoyable. The room was tidy, but I did notice some remnants of snacks on the coffee counter, which indicated a lapse in attention to detail. The following morning, I decided to go for a swim. However, there was no attendant present at the pool. Four burly men who were also guests came to swim, and I felt somewhat vulnerable in their presence, since it is a small pool. It should be mandatory for the hotel to have an employee present at the pool during operating hours. Fortunately, after an awkward five-minute encounter, I decided to leave. The breakfast offered by the hotel was good, but I observed that the staff was rather slow in attending to guests' needs. With too few tables and a high volume of guests, the staff seemed disorganized and lacking in direction and mentorship. Refilling bowls was a slow process. In summary, my stay was satisfactory, but there is certainly room for improvement.
2023년 10월에 1박 숙박함
답변 제공: Balagi Singh , General Manager 님, 2023년 10월 10일
Dear Valued Guest,Greetings from Ibis Jaipur Civil Lines!At the very outset, please accept my sincere apologies for your recent experience at Ibis Jaipur Civil Lines. I note with great concern that we were not able to live up to your expectations and that some aspects of our services left a lot to be desired. Please accept my sincere apologies for the inconvenience caused to you. Please rest assured that your highlighted concern is been taken very seriously and will ensure we will put corrective measures in place.At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We hope that you will treat this experience in isolation and not let it affect your relationship with us and give us the chance to welcome you back and we will ensure that your stay will be memorable with us.

10/10 - 훌륭해요

marco

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Ottimo hotel ad un prezzo veramente vantaggioso sono stato molto bene, il cibo è buono il personale molto gentile. Molto vicino agli standard occidentali. Lo raccomando.
2023년 9월에 3박 숙박함
답변 제공: Balagi Singh , General Manager 님, 2023년 9월 25일
Khamma Ghani,Greetings from Ibis Jaipur Civil Lines!We thank you for attributing the maximal review for Ibis Jaipur Civil Lines and for sharing your rating on this platform.We look forward to welcoming you for another amazing and memorable sojourn among us in a not too distant future.Kind Regards,

8/10 - 좋아요

Astuti

2023년 8월에 5박 숙박함
답변 제공: Balagi Singh , General Manager 님, 2023년 9월 13일
Khamma Ghani,Greetings from Ibis Jaipur Civil Lines!We thank you for attributing the maximal review for Ibis Jaipur Civil Lines and for sharing your rating on this platform.We look forward to welcoming you for another amazing and memorable sojourn among us in a not too distant future.Kind Regards,

8/10 - 좋아요

Nachhattar Singh

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 7월에 1박 숙박함
답변 제공: Balagi Singh , General Manager 님, 2023년 8월 3일
Khamma Ghani,Greetings from Ibis Jaipur Civil Lines!We thank you for attributing the maximal review for Ibis Jaipur Civil Lines and for sharing your rating on this platform.We look forward to welcoming you for another amazing and memorable sojourn among us in a not too distant future

10/10 - 훌륭해요

Abhishek

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Have been staying before. Great business hotel
2023년 7월에 1박 숙박함
답변 제공: Balagi Singh , General Manager 님, 2023년 7월 12일
Khamma Ghani,Greetings from Ibis Jaipur Civil Lines!We thank you for attributing the maximal review for Ibis Jaipur Civil Lines and for sharing your rating on this platform.We look forward to welcoming you for another amazing and memorable sojourn among us in a not too distant future.Kind Regards,

6/10 - 괜찮아요

Rizwan

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
Good service professional staff.Restaurant should have clear pricing tax included.
2023년 5월에 1박 숙박함
답변 제공: Balagi Singh , General Manager 님, 2023년 5월 12일
Dear Valued Guest,Greetings from Ibis Jaipur Civil Lines!Please allow me to express my sincerest apologies for the shortfalls that you have encountered and for not being able to provide you the experience as per your expectations. In order to serve you better next time, we would like to learn more about your experience.We would love to see you returning to the hotel and give us an opportunity to make necessary amends.Kind Regards,

8/10 - 좋아요

Andrew

2023년 4월에 3박 숙박함
답변 제공: Balagi Singh , General Manager 님, 2023년 5월 9일
Dear Valued Guest,Greetings from Ibis Jaipur Civil Lines!We thank you for attributing the maximal review for Ibis Jaipur Civil Lines and for sharing your rating on this platform.We look forward to welcoming you for another amazing and memorable sojourn among us in a not too distant future.Kind Regards,

6/10 - 괜찮아요

darawan

가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
별로예요: 청결 상태
The location is good. The staff are nice and friendly. The only thing that should improve is cleanliness. i saw some stains on the bed sheet. The room is smell not good. Not clean toilet. The cleanliness is below Ibis standard.
2023년 3월에 2박 숙박함

8/10 - 좋아요

Dilraj

좋아요: 직원 및 서비스, 편의 시설/서비스
Neither good nor bad
답변 제공: Balagi Singh- General Manager 님, 2023년 1월 11일
Dear Valued Guest,Greetings from Ibis Jaipur Civil Lines!We thank you for attributing the maximal review for Ibis Jaipur Civil Lines and for sharing your rating on this platform.We look forward to welcoming you for another amazing and memorable sojourn among us in a not too distant future.Kind Regards,

2/10 - 너무 별로예요

Arun

답변 제공: Balagi Singh , General Manager 님, 2023년 7월 17일
Dear Valued Guest,Greetings from Ibis Jaipur Civil Lines!Please allow me to express my sincerest apologies for the shortfalls that you have encountered and for not being able to provide you the experience as per your expectations. In order to serve you better next time, we would like to learn more about your experience.We would love to see you returning to the hotel and give us an opportunity to make necessary amends.Kind Regards,

4/10 - 별로예요

실제 이용하신 고객

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
별로예요: 직원 및 서비스
Poor wifi. Service was also poor. Had to call at least 2-3 times every time I needed something. Would wait hours after each call whether for water, towels, or something else they would never actually come despite reassuring someone was on the way.
2022년 12월에 4박 숙박함
답변 제공: Balagi Singh- General Manager 님, 2022년 12월 24일
Dear Valued Guest,Greetings from Ibis Jaipur Civil Lines!We thank you for attributing the maximal review for Ibis Jaipur Civil Lines and for sharing your rating on this platform.We look forward to welcoming you for another amazing and memorable sojourn among us in a not too distant future.Kind Regards,

10/10 - 훌륭해요

MUDr.Edmund

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Clean rooms, helpful personnel
2022년 12월에 1박 숙박함
답변 제공: Balagi Singh- General Manager 님, 2022년 12월 20일
Dear Valued Guest,Greetings from Ibis Jaipur Civil Lines!We thank you for attributing the maximal review for Ibis Jaipur Civil Lines and for sharing your rating on this platform.We look forward to welcoming you for another amazing and memorable sojourn among us in a not too distant future.Kind Regards,

2/10 - 너무 별로예요

Abhishek

2022년 11월에 1박 숙박함
답변 제공: Balagi Singh- General Manager 님, 2022년 12월 4일
Dear guest, thank you for taking the time to tell us about your experience at the ibis jaipur civil lines. I am sorry that the room size did not meet your expectations. As you are aware that ibis is a standardized product across the world and this is something we have designed from the feedbacks we received from thousands of business travellers around the world. I assure you that it is designed for comfort and in no way we expect it to cause any discomfort to any of our guests. My apologies for the odd experience. It is feedback such as yours, which helps us to continuously introspect and find permanent solutions in order to constantly improve. I thank you once again for sharing your observations and sincerely appreciate your feedback. Best regards,

2/10 - 너무 별로예요

Deepak

가족 여행
좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Extra small suffocation rooms, ultra mini washroom. AC wasn’t effective. Breakfast was good, room service was as expected.
2022년 11월에 1박 숙박함
답변 제공: Balagi Singh- General Manager 님, 2022년 11월 27일
Dear Guest , Thank you for taking the time to tell us about your experience at the Ibis Jaipur civil lines. I am sorry that the room size did not meet your expectations. As you are aware that Ibis is a standardized product across the world and this is something we have designed from the feedbacks we received from thousands of Business travellers around the world. I assure you that it is designed for comfort and in no way we expect it to cause any discomfort to any of our guests. My apologies for the odd experience. It is feedback such as yours, which helps us to continuously introspect and find permanent solutions in order to constantly improve. I thank you once again for sharing your observations and sincerely appreciate your feedback. Best Regards ,

10/10 - 훌륭해요

Harrikissoon

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I will surely recommend this to anyone one we supposed to check in 3pm and they check in us at 11am very good service breakfast and dinner nice
2022년 10월에 1박 숙박함
답변 제공: Balagi Singh- General Manager 님, 2022년 10월 15일
Dear GuestIt is always our most cherished reward to make our guests happy. The entire team at ibis Jaipur Civil Lines is very proud to read your kind words. We hope to see you again very soon.Warm RegardsBalagi SinghGeneral Manager

10/10 - 훌륭해요

KAMLAKANT

2022년 5월에 1박 숙박함
답변 제공: Balagi Singh , General Manager 님, 2023년 7월 17일
Dear Valued Guest,Greetings from Ibis Jaipur Civil Lines!Please allow me to express my sincerest apologies for the shortfalls that you have encountered and for not being able to provide you the experience as per your expectations. In order to serve you better next time, we would like to learn more about your experience.We would love to see you returning to the hotel and give us an opportunity to make necessary amends.Kind Regards,

10/10 - 훌륭해요

Guillermo

2022년 4월에 2박 숙박함
답변 제공: Balagi Singh- General Manager 님, 2022년 4월 19일
Dear Guest, Thank you for taking time and rating us. We look forward to welcoming you back. Warm Regards, Balagi Singh General Manager

8/10 - 좋아요

alonso

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
En general un buen hotel, personal amable, buena relación calidad precio
2022년 1월에 3박 숙박함
답변 제공: Balagi Singh- General Manager 님, 2022년 1월 21일
Dear Guest, Thank you for taking time out to write about your experience at ibis Jaipur Civil Lines. The entire team is delighted to read your thoughts. We are happy that the hotel and the services matched your expectations. We look Forward to welcome you back Warm Regards, Balagi Singh General Manager

10/10 - 훌륭해요

palak

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
2021년 11월에 1박 숙박함
답변 제공: Balagi Singh- General Manager 님, 2021년 11월 29일
Dear Guest, Thank you for taking time out to review us we are delighted to know you enjoyed your stay and you rated us truly valuable and memorable. I'm glad that everything went seamless. It is our constant endeavor to provide the finest service to our guests. We look forward to welcome you back Warm Regards, Balagi Singh General Manager

10/10 - 훌륭해요

Santhosh

단체 여행, 출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Amazing hotel to stay!
2021년 9월에 3박 숙박함
답변 제공: Balagi Singh- General Manager 님, 2021년 11월 13일
Dear guest, Greetings from ibis Jaipur Civil Lines! Thank you for taking the time to share your feedback. We are always excited to hear positive comments from our guest.. Your compliments would highly motivate us to strive our duties to the best. We shall definitely share this proud moment to our team and looking forward to welcome you back. Warm Regards, Balagi Singh General Manager

8/10 - 좋아요

MUKUL

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 9월에 2박 숙박함
답변 제공: Balagi Singh- General Manager 님, 2021년 11월 13일
Dear Guest, Greetings from ibis Jaipur Civil Lines! Thank you for taking the time to share your feedback. We are always excited to hear positive comments from our guest.. Your compliments would highly motivate us to strive our duties to the best. We shall definitely share this proud moment to our team and looking forward to welcome you back. Warm Regards, Balagi Singh General Manager

8/10 - 좋아요

실제 이용하신 고객

출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
No exhaust in washrooms.Rest value for money,decent staff.
2021년 8월에 3박 숙박함

10/10 - 훌륭해요

Sunder

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 7월에 2박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I completely enjoyed overall experience of stay in this facility. I would have been more happy if pool facilities would be available. However, I understand the problem of keeping the pools open in these testing times. My special acknowledgment to the entire team for their efforts in keeping the facility safe!
2021년 4월에 3박 숙박함
답변 제공: Saumitra Chaturvedi 님, 2021년 4월 11일
Thank you so much for your review . We truly appreciate your valuable feedback. Please come back soon Regards Saumitra Chaturvedi General Manager Ibis Jaipur Civil Lines

10/10 - 훌륭해요

siddharth

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Excellent stay
It was amazing stay !
2021년 2월에 1박 숙박함
답변 제공: Saumitra Chaturvedi 님, 2021년 4월 11일
Thank you so much for your review . We truly appreciate your valuable feedback. Please come back soon Regards Saumitra Chaturvedi General Manager Ibis Jaipur Civil Lines

10/10 - 훌륭해요

BHASKAR

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Amazing
Everything was fabulous compared to the price. Superb buffet breakfast for only Rs 150/- per person. Highly recommended.
2021년 2월에 2박 숙박함
답변 제공: Saumitra Chaturvedi 님, 2021년 4월 11일
Thank you so much for your review . We truly appreciate your valuable feedback. Please come back soon Regards Saumitra Chaturvedi General Manager Ibis Jaipur Civil Lines

8/10 - 좋아요

Amit

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2021년 2월에 1박 숙박함
답변 제공: Saumitra Chaturvedi 님, 2021년 4월 11일
Thank you so much for your review . We truly appreciate your valuable feedback. Please come back soon Regards Saumitra Chaturvedi General Manager Ibis Jaipur Civil Lines

10/10 - 훌륭해요

Suhani

2020년 9월에 1박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Staff makes this outdated hotel acceptable. Subway station is very close
2020년 3월에 4박 숙박함
답변 제공: General Manager 님, 2020년 3월 15일
Dear Guest, We are truly sorry to learn on your disappointing experience while staying with us. We are looking into every aspect of your comments and would appreciate if you could give us some more insight on your stay (unfortunately - we could not find any records of your stay nor any complaints of such nature made to our team) that will assist us to identify and rectify the shortfall of our services especially when it comes to our staff integrity. We genuinely make every effort to not only meet our guests needs and expectations but to provide passionate and professional service of the highest possible standard to all of our guests and hope we will be given the opportunity to show you the true ibis hospitality on your next visit to Jaipur. Also we request you to kindly share us your contact number and Email address so that we can get more details about it.

8/10 - 좋아요

Francois

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Un bon rapport qualité prix
Un bon hôtel pour le prix, le lit un peu mou! La piscine sur le toit est belle mais l'eau était glaciale, personnes pour nous donner des serviettes. Le déjeuner buffet etait bien. Le personnel tres gentil, j'y retournerais!
2020년 2월에 7박 숙박함
답변 제공: General Manager 님, 2020년 3월 6일
You've put a smile on everybody's face at Ibis Jaipur Civil Lines with this fabulous review. We are absolutely thrilled to see that we were a great relaxing getaway! Come back soon! Saumitra & Ibis Jaipur Family # Love IBISM

10/10 - 훌륭해요

Freya 님, Australia

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
My sray here was really enjoyable. The hotel was really nice and an amazing set up. I traveled alone and was able to sit down stairs at the bar in amoungst the reast of the guests. Very friendly staff with plenty of places to hang out and read. The hotel was clean, the beds were super comfy and the location was good.
2020년 2월에 3박 숙박함
답변 제공: General Manager 님, 2020년 3월 6일
You've put a smile on everybody's face at Ibis Jaipur Civil Lines with this fabulous review. We are absolutely thrilled to see that we were a great relaxing getaway! Come back soon! Saumitra & Ibis Jaipur Family # Love IBISM

8/10 - 좋아요

Divyakumar

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 12월에 3박 숙박함
답변 제공: General Manager 님, 2020년 3월 6일
You've put a smile on everybody's face at Ibis Jaipur Civil Lines with this fabulous review. We are absolutely thrilled to see that we were a great relaxing getaway! Come back soon! Saumitra & Ibis Jaipur Family # Love IBISM

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great place to stay
Great hotel, great staff : we had very pleasant stay here. First room on 7th floor was noisy but the staff managed to change to more quieter one. Restaurant was good and gym equipment perfect for workout.
2019년 12월에 4박 숙박함

6/10 - 괜찮아요

ARNAB

가족 여행
좋아요: 청결 상태, 객실의 편안함
Extremely small room, delayed check in....location was good...
2019년 12월에 2박 숙박함

10/10 - 훌륭해요

Andrew

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 12월에 2박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

연인과의 여행
좋아요: 직원 및 서비스
Good compact hotel but the bed is too soft, cleanliness could be better also
2019년 12월에 2박 숙박함
답변 제공: General Manager 님, 2019년 12월 28일
Great to hear that you enjoyed your stay with us, thank you for sharing your impressions with the rest of the world. We're glad to see that we will be your place of choice next time you are visiting Jaipur. We look forward to welcoming you back Saumitra & Ibis Jaipur Civil Lines Family #Love IBISM

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태, 편의 시설/서비스
Staff need more training and lack of solving the issue
2019년 10월에 3박 숙박함
답변 제공: General Manager 님, 2019년 12월 28일
We are so sorry you were disappointed with your stay and that we could not offer you a better experience on this occasion. This chain of circumstances clearly does not reflect the Ibis Jaipur experience and we hope that we will have the pleasure to welcome you again so we can have another chance to shine. Please feel free to contact me directly at h6529-fo@accor.com and I will personally organize this for you. Saumitra & Ibis Jaipur Family. #Love IBISM