외관

이비스 스타일 자카르타 가자 마다 호텔 여행 후기

4 out of 5
이비스 스타일 자카르타 가자 마다 호텔
Jl Kh Zainul Arifin 5 And 7, Petojo Utara, Jakarta, Jakarta

이용 후기

8.2

매우 좋아요

평점 10 - 훌륭해요. 204개 이용 후기 중 62개" "
평점 8 - 좋아요. 204개 이용 후기 중 99개" "
평점 6 - 괜찮아요. 204개 이용 후기 중 35개" "
평점 4 - 별로예요. 204개 이용 후기 중 6개" "
평점 2 - 너무 별로예요. 204개 이용 후기 중 2개" "

8.4/10

청결 상태

8.6/10

직원 및 서비스

8.0/10

편의 시설/서비스

8.2/10

숙박 시설 상태 및 시설

7.4/10

친환경

이용 후기

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice experience
It was good. The hotel staffs are really kind.
2019년 7월에 7박 숙박함
답변 제공: Teuku Rusiansyah General Manager 님, 2019년 8월 9일
Dear Guest Thank you very much for taking the time to review us ! specially for our staff We hope to welcome you back very soon! Warm Regards, Teuku Rusiansyah General Manager

10/10 - 훌륭해요

Sang Hyun

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
깨끗한편 조식도 괜찬음
2019년 6월에 1박 숙박함
답변 제공: Teuku Rusiansyah General Manager 님, 2019년 7월 4일
Dear Mr. Sang Hyun Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Warm Regards

6/10 - 괜찮아요

HYUN

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
스파가 있다고 되어 있었는데 스파가 없슴
2019년 3월에 3박 숙박함
답변 제공: Teuku Rusiansyah General Manager 님, 2019년 5월 5일
Dear Mr. Hyun, Thank you for taking the time to share your comment about Ibis Styles Jakarta Gajah Mada. For the information, We do not have spa but we only have massage service in the room. We do apologize for the miss information you receive. Warm Regards,

6/10 - 괜찮아요

실제 이용하신 고객

출장 여행
좋아요: 직원 및 서비스, 편의 시설/서비스
별로예요: 청결 상태
2019년 3월에 4박 숙박함
답변 제공: Teuku Rusiansyah General Manager 님, 2019년 3월 14일
Dear Anonymous, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely,

10/10 - 훌륭해요

실제 이용하신 고객

2019년 2월에 3박 숙박함
답변 제공: Teuku Rusiansyah General Manager 님, 2019년 4월 1일
Dear Anonymous, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely,

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2018년 9월에 5박 숙박함
답변 제공: Teuku Rusiansyah - General Manager 님, 2018년 10월 10일
Dear Anonymous, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely,

8/10 - 좋아요

나는오리 님, Yogyakarta

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
깨끗하고 아담한 호텔
정말 깨끗한 느낌이며 필요한 물건을 달라고 하였을 때 바로바로 전달해 줘서 좋았습니다. 다만 방이 좀 작다는 느낌이지만 꼭 필요한 시설은 다 갖춰져 있어 불편하지는 않은 것 같습니다.
2018년 4월에 1박 숙박함
답변 제공: Teuku Rusiansyah - General Manager 님, 2018년 4월 10일
Dear 나는오리, Thank you very much for stay in our hotel, I am very happy to know that you had a good experience at all seasons Jakarta Gajah Mada, I will share your comment with the entire team. I am sure this will serve as an encouragement for us all as we are always striving to maintain and improve our service quality. We can not wait to welcome you back at all seasons Jakarta Gajah Mada! Warm Regards

6/10 - 괜찮아요

Tony 님, 서울 Seoul

교통은 양호, 방에 빗물 샘, 나름 친철, Deposit 환불 지연
교통은 그럭저럭. 빗물 새서 업그레이드 해준점은 좋다. 아침식사 괜찮다. 직원 친절한 편이다. 하지만 막판에는 고객을 비참하게 만듬... early breakfast로!!! Deposit 환급은 언제 해줄껀지!!!!
2018년 2월에 3박 숙박함
답변 제공: all seasons Jakarta Gajah Mada 님, 2018년 2월 25일
Dear Guest, Thank you for taking the time to tell us about your experience at the all seasons Jakarta Gajah Mada. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies, especially regarding the room, and the takeaway breakfast. At all seasons, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Teuku Rusiansyah - General Manager

8/10 - 좋아요

DONG KEUN

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2017년 9월에 1박 숙박함
답변 제공: David 님, 2017년 11월 5일
Dear DONG KEUN, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, David Kalalo General Manager

10/10 - 훌륭해요

bitel

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
깨끗하고 친절한 호텔
매우 청결했고 직원 서비스도 좋았으며 기타 시설도 만족스러웠습니다.

6/10 - 괜찮아요

Kwang Eun 님, Malaysia

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Not bad hotel with good rate
the hotel is a bit outskirt from the city centre. But overall presence is satisfying.

6/10 - 괜찮아요

Andy

좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Please be aware that during Ramadan loud music will be played at night, around 3 and/or 4 am. If you intend to sleep during nighttime at this hotel better have noice cancelling headphones or book elsewhere.
2024년 3월에 20박 숙박함
답변 제공: Ibis Styles Jakarta Gajah Mada 님, 2024년 4월 12일
Dear Mr Andy, We very much appreciate your comments regarding your stay at the Ibis Styles Jakarta Gajah Mada. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We are very sorry to hear that you didn't have a great experience around the outside of the hotel during stay. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ananto C Kusumo General Manager

8/10 - 좋아요

Naohito

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
ホテルはとても良かったが すぐ近くで工事をしていたことが残念
2024년 2월에 4박 숙박함
답변 제공: Ibis Styles Jakarta Gajah Mada 님, 2024년 3월 14일
Dear Naohito,We very much appreciate your comments regarding your stay at the Ibis Styles Jakarta Gajah Mada. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We are very sorry to hear that you didn't have a great experience around the outside of the hotel during stay. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Ananto C KusumoGeneral Manager

10/10 - 훌륭해요

Yuta

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 6박 숙박함
답변 제공: Ibis Styles Jakarta Gajah Mada 님, 2024년 1월 22일
Dear Yuta,Thank you for choosing to stay at Ibis Styles Jakarta Gajah Mada and taking the time to share with us on Google.We are very glad that you enjoyed your stay at Ibis Styles Jakarta Gajah Mada Hotel.It was pleasure for our team to deliver the highest service to meet your highest service expectation.We look forward to welcoming you and your team back at Ibis Styles Jakarta Gajah Mada Hotel.Sincerely,Ananto C KusumoGeneral Manager

8/10 - 좋아요

실제 이용하신 고객

좋아요: 직원 및 서비스, 객실의 편안함
별로예요: 청결 상태
2023년 12월에 1박 숙박함
답변 제공: Ibis Styles Jakarta Gajah Mada 님, 2024년 1월 22일
Dear Anonymous,Thank you for choosing to stay at Ibis Styles Jakarta Gajah Mada and taking the time to share with us on Google.We are very glad that you enjoyed your stay at Ibis Styles Jakarta Gajah Mada Hotel.It was pleasure for our team to deliver the highest service to meet your highest service expectation.We look forward to welcoming you and your team back at Ibis Styles Jakarta Gajah Mada Hotel.Sincerely,Ananto C KusumoGeneral Manager

8/10 - 좋아요

SEIF EDDINE

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 5박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Strategically located yet comfortable and quiet
The hotel is located in very strategic location but relatively quiet as the windows and walls have good soundproof. Design of the room is quite good, with all amenities needed are available. Natural lighting from the big windows is also relaxing, while has transparent blind to control the heat. Light in the bathroom is a bit dark and the toiletries available are not superior enough. All in all, will stay again if I have activities nearby. Thank you.
2023년 9월에 1박 숙박함
답변 제공: Ibis Styles Jakarta Gajah Mada 님, 2023년 10월 3일
Dear Anonymous,Thank you for choosing to stay at Ibis Styles Jakarta Gajah Mada and taking the time to share with us on Expedia.We are very glad that you enjoyed your stay at Ibis Styles Jakarta Gajah Mada Hotel.It was pleasure for our team to deliver the highest service to meet your highest service expectation.We look forward to welcoming you and your team back at Ibis Styles Jakarta Gajah Mada Hotel.Sincerely,Ananto C KusumoGeneral Manager

10/10 - 훌륭해요

Yafen

2023년 9월에 4박 숙박함

6/10 - 괜찮아요

Low

가족 여행
좋아요: 직원 및 서비스
Bedding not comfortable, toilet flooring wet unable to keep dry no drainage. Lift card system very difficult to operate , numerous others guest have problems too going up.
2023년 9월에 3박 숙박함

6/10 - 괜찮아요

Vysaul 님, New York

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
별로예요: 청결 상태
The good thing is that it is next to the mall. Plenty of food options. The worst thing is that my room was not that clean. A bit smelly bathroom and greasy trash cans, fridge etcetera.
2023년 6월에 1박 숙박함
답변 제공: Ibis Styles Jakarta Gajah Mada 님, 2023년 6월 30일
Dear Mr Vysaul, We very much appreciate your comments regarding your stay at ibis Styles Jakarta Gajah Mada. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ananto C Kusumo General Manager

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 3월에 2박 숙박함
답변 제공: Ibis Styles Jakarta Gajah Mada 님, 2023년 3월 30일
We very much appreciate your comments regarding your stay at the ibis Styles Jakarta Gajah Mada. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Ananto C kusumoGeneral Manager

2/10 - 너무 별로예요

LAI HON JOSEPH

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2022년 9월에 3박 숙박함

10/10 - 훌륭해요

REZA JAAFAR

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Value for money and comfortable
Comfortable and clean hotel. Basic hotel. You get what you pay for. No complains
2022년 8월에 1박 숙박함
답변 제공: Ibis Styles Jakarta Gajah Mada 님, 2022년 9월 12일
Dear Mr. Reza Jaafar, We very much appreciate your rating regarding your stay at ibis Styles Jakarta Gajah Mada. Thank you so much for your positive comment about comfortable and the cleaness of our hotel. . It's great for us to receive positive feedback. we hope that your next visit will be more satisfying than the previous one.Sincerely,Ananto C KusumoGeneral Manager

6/10 - 괜찮아요

De

출장 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
The 1st room has cockroach, 2nd and room has ants. However the service staff is really good.
2022년 9월에 1박 숙박함

8/10 - 좋아요

J.

좋아요: 청결 상태, 직원 및 서비스
Bra hotel för pengarna, frukosten är bäst om man är tidig. Air-condition är bra men låter lite, bäst inte använda på max. Väldigt hjälpsam personal.
2022년 7월에 7박 숙박함

10/10 - 훌륭해요

Pierre

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Pour le petit-dejeuner inclus
Abordable, petit-dejeuner inclus, personnel aimable et disponible. Petit-dejeuner sous forme de buffet avec differents produits. La chambre meriterait d etre refaite en partie car l humidite de la salle d eau impacte la chambre. Odeur de moisie dans la salle d eau. Malheureusement, la fenetre de la chambre ne s ouvre pas.
2022년 6월에 2박 숙박함

8/10 - 좋아요

MUNUSWAMY

2022년 4월에 1박 숙박함

6/10 - 괜찮아요

Beng Hoa

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Not the best of ibis
Check in at 2 pm and still have to wait for the room. The room smell bad because of cigarettes
2021년 10월에 1박 숙박함
답변 제공: Ananto C Kusumo 님, 2021년 11월 5일
Dear Beng Hoa, First of all, thank you for staying with us. And we do apologize that your stay is not meet your expectation. We do apologize that you get your room late than 2 PM, as i already deliver this matter to our housekeeping team to prevent this matter happen again in the future. Once again thank you for staying with us, and we hope to welcoming you again in the future. Sincerely, Ananto C Kusumo General Manager

8/10 - 좋아요

Sastion

좋아요: 객실의 편안함
2020년 2월에 6박 숙박함
답변 제공: Teuku Rusiansyah General Manager 님, 2020년 3월 17일
Dear Our Beloved Guest Thank you very much for taking the time to review us on Hotels.com! If you have any thoughts to share, be it suggestions or critics, please do not hesitate to write us as we are very happy to receive feedback from our guest in order to maintain and improve our service quality. We hope to welcome you back very soon! Warm Regards, Teuku Rusiansyah General Manager

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
髭剃りがなかったのでフロントに云ったら用意してくれました。バンドゥンの友人に郵便を出してくれました。
2020년 2월에 4박 숙박함
답변 제공: Teuku Rusiansyah General Manager 님, 2020년 3월 3일
Dear Our beloved guest, Thank you for taking the time to share your positive feedback. We hope to welcome you back to our hotel very soon! Sincerely, Teuku Rusiansyah General Manager

8/10 - 좋아요

Kwan

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good location
2020년 1월에 3박 숙박함
답변 제공: Teuku Rusiansyah General Manage 님, 2020년 2월 14일
Dear Mr. Kwan, Thank you for taking the time to share your positive feedback. We hope to welcome you back to our hotel very soon! Sincerely, Teuku Rusiansyah General Manage

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
問題ありませんでした。
2020년 1월에 5박 숙박함
답변 제공: Teuku Rusiansyah - General Manager 님, 2020년 1월 29일
Dear Anonymou, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely,

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
リーズナブルで清潔かつ便利な立地
ホテルの裏側からガジャマダプラザに抜けることができ、同プラザは地下にスーパーもあるため、買物や食事などに便利です。コタ地区などジャカルタ北部への拠点としては立地も便利だと思います。 部屋も機能的で清潔に保たれており、快適に滞在ができます。難点としては、シャワールームの仕切りが不十分で、シャワー後に洗面所の床が濡れやすいこと、ハンドタオルがないことでしょうか。 しかし、価格がリーズナブルでこの水準であればコスパは十分高いと思います。
2019년 12월에 1박 숙박함
답변 제공: Teuku Rusiansyah General Manager 님, 2019년 12월 20일
Dear Our Beloved Guest, We very much appreciate your comments regarding your stay at the ibis Styles Jakarta Gajah Mada. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Teuku Rusiansyah General Manager

10/10 - 훌륭해요

실제 이용하신 고객

아이를 동반한 가족 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Tutto ok buona posizione ed ottima accoglienza, lo consiglio a tutti è specialmente alle famiglie
2019년 12월에 3박 숙박함
답변 제공: Teuku Rusiansyah General Manager 님, 2019년 12월 12일
Dear Our Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Best Regards, Teuku Rusiansyah General Manager

10/10 - 훌륭해요

TongKai

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Feel at home
It was a good experience.
2019년 11월에 2박 숙박함
답변 제공: Teuku Rusiansyah General Manager 님, 2019년 12월 5일
Dear Mr. TongKai Thank you very much for taking the time to review us on Expedia ! If you have any thoughts to share, be it suggestions or critics, please do not hesitate to write us as we are very happy to receive feedback from our guest in order to maintain and improve our service quality. We hope to welcome you back very soon! Warm Regards, Teuku Rusiansyah General Manager

4/10 - 별로예요

Alvin 님, Singapore

출장 여행
별로예요: 직원 및 서비스
Day 1 : Asked for extra water bottles TWICW , nothing came . Day 2 : Asked for wake up call . Never happened . Never ever before has this happened in a hotel . Day 3 : Checked out & will never check-in again .
2019년 11월에 2박 숙박함
답변 제공: Teuku Rusiansyah - Generan Manager 님, 2019년 11월 19일
Dear Mr. Alvin Thank you for taking the time to tell us about your experience at the ibis Styles Jakarta Gajah Mada. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Styles, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

6/10 - 괜찮아요

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朝食のグレードアップを望む。
2019년 11월에 2박 숙박함
답변 제공: Teuku Rusiansyah General Manager 님, 2019년 11월 22일
Dear Guest, Thank you very much for taking the time to review us on Hotels.com ! If you have any thoughts to share, be it suggestions or critics, please do not hesitate to write us as we are very happy to receive feedback from our guest in order to maintain and improve our service quality. We hope to welcome you back very soon! Warm Regards, Teuku Rusiansyah General Manager

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Hospitality is superb.
2019년 10월에 4박 숙박함
답변 제공: Teuku Rusiansyah General Manager 님, 2019년 10월 31일
Dear Guest, Thank you for taking the time to share your positive feedback. We hope to welcome you back to our hotel very soon! Sincerely,

8/10 - 좋아요

Wai Tak

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
太方便
房間寬闊,厠所較細,二人空間亦算足夠,食物選擇少,可以有進步,或者自己不太合適食印尼餐。 隔離是商場,三餐不是問題,但雅加達交通非常混亂,小心過馬路。
2019년 10월에 1박 숙박함
답변 제공: Teuku Rusiansyah General Manager 님, 2019년 10월 30일
Dear Mr.Wai Tak Thank you for taking the time to share your comment during stay at Ibis Styles Jakarta Gajah Mada. We will deliver your input to departement concern to be better in the future. Thank you once again for sharing your feedback with us. We look forward to welcoming you back again in the not too distant future and provide a memorable experience. Best Regards,

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2019년 10월에 4박 숙박함
답변 제공: Teuku Rusiansyah General Manager 님, 2019년 10월 15일
Dear Anonymous Thank you for taking the time to share your positive feedback. We hope to welcome you back to our hotel very soon! Sincerely,

10/10 - 훌륭해요

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가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Gute Preis Leistung
Gute Preis Leistung. Zimmer war sauber. Personal waren freundlich. Frühstück war OK. Gute Lage und nicht so weit zum Flughafen (Bei uns war am Sonntag, hat ca. 45 Minuten gedauert.)
2019년 9월에 2박 숙박함
답변 제공: Teuku Rusiansyah General Manager 님, 2019년 9월 15일
Dear Guest, Thank you very much for taking the time to review Ibis Styles Jakarta Gajah Mada. If you have any thoughts to share, be it suggestions or critics, please do not hesitate to write us as we are very happy to receive feedback from our guest in order to maintain and improve our service quality. We hope to welcome you back very soon! Warm Regards, Teuku Rusiansyah General Manager

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The hotel was clean and very nearby the old town. The staff was also super friendly and helpful.
2019년 9월에 2박 숙박함
답변 제공: Teuku Rusiansyah General Manager 님, 2019년 9월 6일
Dear Guest Thank you for taking the time to share positive reviews about Ibis Styles Jakarta Gajah Mada. We hope to welcome you back to our hotel soon. Warm regards, Teuku Rusiansyah General Manager

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great location
We stayed only for three nights. The hotel has all the basics. Bed was comfortable enough, but pillows were too soft. The design of the bathroom means the floor will definitely get wet. For pregnant women, it could be a hazard - I almost slipped twice. Otherwise, we had a comfortable stay and satisfactory breakfast. The location was great - within walking distance to Gajah Mada Plaza and street stalls at night.
2019년 8월에 3박 숙박함
답변 제공: Teuku Rusiansyah General Manager 님, 2019년 9월 5일
Dear Guest, Thank you for taking the time to tell us about your experience at the ibis Styles Jakarta Gajah Mada. I am sorry that your experience did not meet your expectations specially for your experience at bathroom please allow me to express my sincerest apologies. At Ibis Styles, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Teuku Rusiansyah General Manager

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2019년 8월에 4박 숙박함
답변 제공: Teuku Rusiansyah General Manage 님, 2019년 9월 5일
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Teuku Rusiansyah General Manager

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
スタッフの笑顔がとても素敵でした!
2019년 8월에 5박 숙박함
답변 제공: Teuku Rusiansyah 님, 2019년 9월 2일
Dear Guest We very much appreciate your comments regarding smile of the staff at our hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Teuku Rusiansyah General Manager

10/10 - 훌륭해요

Jean-Michel

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Génial à recommander
Très bon service et chambre confortable
2019년 8월에 3박 숙박함
답변 제공: Teuku Rusiansyah 님, 2019년 9월 2일
Dear Jean-Michel We very much appreciate your comments regarding your stay at the ibis Styles Jakarta Gajah Mada . It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Teuku Rusiansyah General Manager

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff were very kind and helpful. The room was comfortable with a fine view of the cityscape outside. I recommend their restaurant, Streats, and the room service was excellent.
2018년 8월에 2박 숙박함
답변 제공: Teuku Rusiansyah General Manager 님, 2019년 8월 27일
Dear Anonymous, We very much appreciate your comments regarding your stay at the ibis Styles Jakarta Gajah Mada. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Warm regards,

8/10 - 좋아요

실제 이용하신 고객

2019년 8월에 5박 숙박함
답변 제공: Teuku Rusiansyah General Manager 님, 2019년 8월 23일
Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely,

8/10 - 좋아요

Yuni

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good for business trip
Okay for a one or two nights' business trip.
2019년 8월에 1박 숙박함
답변 제공: Teuku Rusiansyah General Manager 님, 2019년 8월 14일
Dear Ms. Yuni, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Warm Regards,

6/10 - 괜찮아요

실제 이용하신 고객

2019년 6월에 5박 숙박함
답변 제공: Teuku Rusiansyah General Manager 님, 2019년 8월 1일
Dear Mr. Anonymous Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Warm Regards,