Dear Value CustomerThank you for your time to give us your feedback regarding your styed at Mercure Jakarta Batavia.We are very happy that you met the expectation with us. I will shared your value to the entire team. I am sure this will bring good spirit and motivation for us keep continue give the best service for all of our guest.We are very appreciated your comment and we hope will meet you again in the future with another experience from us.Best RegardsMaksum Aksan DamanikResident Manager

Dear BYUNGJOON, Thank you for taking the time to share your feedback. We hope that you had an enjoyable stay and look forward to welcome you back to our hotel very soon! Our Best Regards, Carissa Rhea - Front Office Manager.

Dear ki-hyuk, Thank you for taking the time to share your feedback. Rest assured we will look into the breakfast and take necessary action accordingly. We do hope that you will give us another chance to serve you again and make your experience a better one. Our best regards, Carissa Rhea Front Office Manager

Dear Ji Hoon, Thank you for the great review of our hotel! We are glad that you enjoyed your stay. Hope to see you again very soon. Our Best Regards, Carissa Rhea - Front Office Manager.

Dear Tehan, Thank you for the review of our hotel! We are glad that you enjoyed your stay. Hope to see you again very soon. Our Best Regards, Carissa Rhea - Front Office Manager.

Dear valued guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Our Best Regards, Carissa Rhea - Front Office Manager.

Dear SUNGJIN, Thank you for the review of our hotel! We are glad that you enjoyed your stay. Hope to see you again very soon. Our Best Regards, Carissa Rhea - Front Office Manager.

Dear Co, Thank you for the review of our hotel! We are glad that you enjoyed your stay. Hope to see you again very soon. Our Best Regards, Carissa Rhea - Front Office Manager.

Dear Kicho, Thank you for choosing our hotel during your visit to Jakarta and taking the time to share your review with us. It was our pleasure to be of service to you. We look all forward to welcoming you again soon. Our Best Regards, Carissa Rhea - Front Office Manager.

Dear valued guest, Thank you for choosing our hotel during your visit to Jakarta and taking the time to share your review with us. We are delighted to learn that you enjoyed your stay despite the set up of family room. Rest assured, we will look into the issue for improvement. We appreciate your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Our best regards, Carissa Rhea - Front Office Manager.

Dear Clement,We very much appreciate your comments regarding your stay at Mercure Jakarta Batavia. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Andri Mengko Front Office Manager

Dear Silvan,We very much appreciate your comments regarding your stay at Mercure Jakarta Batavia. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Andri Mengko Front Office Manager

Dear Mr. Junhong Jeremy,We very much appreciate your comments regarding your stay at Mercure Jakarta Batavia. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Andri Mengko Front Office Manager

Dear Haruhiko,Thank you for the very kind comment shared. The team would be very pleased to hear this and so much motivated to do even better in the future.We look forward to welcoming you back on your next stay with us.Sincerely yours,Andri MengkoFront Office Manager

Dear Value CustomerThank you for your time to give us your comment regrading your stayed at Mercure Jakarta Batavia.Please accept our sincerest apologize that your stay did not met expectation. If you have another time, i would like to get the detail from you which are need to be improved from us. You may contact me by email to rm@mercure-jakarta-batavia.com Once again thank you and we hope you will give another change to serve you better in the future.Best regardsMaksum Aksan DamanikResident Manager

Dear Mr,Akram MohamedThank you for your time to give us your review regarding your stayed at Mercure Jakarta Batavia.Please accept our sincerest apologize regarding the location, the restaurant bill and our staff. I will brief again and do refreshment training about the service. during that time our system has changed to the new system and we still facing error form the system. I am sure this value comment will become good motivation for us to improved the quality of our service.Once again thank you and we hope will see you again in the future with another service experience from us.Best regardsMaksum Aksan DamanikResident Manager

Dear SHUHEI, We very much appreciate your comments regarding your stay at the Mercure Jakarta Batavia. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Andri Mengko Front Office Manage

Dear Line, We very much appreciate your comments regarding your stay at the Mercure Jakarta Batavia. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Andri Mengko Front Office Manage

Dear Enrico, We very much appreciate your comments regarding your stay at the Mercure Jakarta Batavia. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Andri Mengko Front Office Manage

Dear Value CustomerThank you for your time to give us your feedback regarding your stayed at Mercure Jakarta Batavia.We are very happy that you met the expectation with us.I will share your value comment to the entire team. I am sure this will be come good motivation for us to improved the quality of our service.Once again thank you for sharing with us your experience. We hope will meet again in the future with another service from us.Best RegardsMaksum Aksan DamanikResident Manager

Dear Mr.Jean PaulThank you for your time to give us your comment regarding your stayed at Mercure Jakarta Batavia.Please accept our sincerely apologize about the breakfast and the trolley. i will share your value comment to the entire team. I am sure this will be come good motivation for us to improved the quality of our service.Once again thank you for your comment and input. I hope will have a change to see you again in the future with another better service from us.Best RegardsMaksum Aksan DamanikResident Manager

Dear Mr. Amal Makruf,Thank you for the very kind comment shared. The team would be very pleased to hear this and so much motivated to do even better in the future.We are sorry to hear that you our staff put your suitcases in the wrong vehicle. At Mercure Jakarta Batavia, we take customer satisfaction seriously and continuously invest in our services and products to ensure that all guests have a pleasant stay with us. Once again, thank you for your time in reviewing us here and we look forward to welcoming you back at Mercure Jakarta Batavia soon!Sincerely yours,Andri MengkoFront Office Manager

Dear Ms. Christine,Thank you for the feedback shared. Our team will be very happy to know that the services delivered were as your expectation. They will surely be motivated to do better in the future services to come.Thank you once again for the great information shared. We look forward to welcoming you back on your next stay with us.Sincerely yours,Andri MengkoFront Office Manager

Dear Mr.MohammedThank you for your time to let us know about your experience stay at Mercure Jakarta Batavia.Please accept our sincerely apologize about our area. this area id old town in Jakarta area. This area very famous with colonial history from Dutch.Once again thank you and we hope will meet you again in the future with another service from us.Best RegardsMaksum Aksan DamanikResident Manager

Dear Mr.Kien ChuongThank you for your time to give us your feedback regarding your stayed at Mercure Jakarta Batavia.We are very happy that you met the expectation with us. I will shared your value comment to our team. I am sure this will be come good motivation for us to improved the quality of our service.Once again thank you and we hope will see you again in the future with another better service from us.Best regardsMaksum Aksan DamanikResident Manager

Dear Tsuyoshi SanThank you for your time to tell us your experience stay at Hotel Mercure Jakarta Batavia.We are very happy that you met the expectation with us. I will share your value comment to the entire team. I am this will be come good motivation for us to keep continue the best service for all of our guest.Once again thank you and we hope will see you again in the future with another experience service from us.Best RegardsMaksum Aksan DamanikResident Manager

Dear Value CustomerThank you for your time to give us your feedback regarding at Hotel Mercure Jakarta Batavia.We are very happy that you met the expectation with us. I will shared this comment to the entire team. I am sure this will be come good motivation for us to improved the quality of our service.Once again thank you and we hope will see you again in the future with another service experience from us.Best regardsMaksum Aksan DamanikResident Manager

Dear Value CustomerThank you for your time to give us your feedback regarding at Hotel Mercure Jakarta Batavia.Please accept our sincerely apologize regarding the cleanliness of our room . I will shared this comment to the Housekeeping team. I am sure this will be come good motivation for us to improved the quality of our service.Once again thank you and we hope will see you again in the future with another service experience from us.Best regardsMaksum Aksan DamanikResident Manager

Dear Value CustomerThank you for your time to give us your feedback regarding at Hotel Mercure Jakarta Batavia.We are happy that you met the expectation with us. I will shared this comment to the entire team. I am sure this will be come good motivation for us to improved the quality of our service.Once again thank you and we hope will see you again in the future with another service experience from us.Best regardsMaksum Aksan DamanikResident Manager

Dear Mr.JoshuaThank you for your time to give us your feedback regarding your stayed at Mercure Jakarta Batavia.We are very happy that you met the expectation with us. I will shared your value comment to our team. I am sure this will be come good motivation for us to improved the quality of our service.Once again thank you and we hope will see you again in the future with another better service from us.Best regardsMaksum Aksan DamanikResident Manager

Dear Value CustomerWe very much appreciate your comments regarding your stay at Hotel Mercure Jakarta Batavia.. We are very happy that you met the expectation with us. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Maksum Aksan DamanikResident Manager

Dear Yuki-sanWe very much appreciate your comments regarding your stay at Hotel Mercure Jakarta Batavia.Please accept our sincerely apologize about our location. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Maksum Aksan DamanikResident Manager

Dear Mr.BernardWe very much appreciate your comments regarding your stay at Hotel Mercure Jakarta Batavia.We are very happy that you met the expectation with us. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Maksum Aksan DamanikResident Manager

Dear Kaori,Thank you for your time to give us your feedback regarding your stayed with us at Mercure Jakarta Batavia. Please accept our sincerely apologize regarding only hot water come out from the shower, bath towel are not clean and didn't get face towel. We will brief again our staff and share this comment especially to our front office staff and housekeeping staff. I am sure this will be come good motivation for us to improved the quality of our service. Once again thank you and we hope you give us a change to serve you better in the future. Best regards Andri MengkoFront Office Manager

Dear Mr.Luiz AntonioThank you for your time to share us your experience stayed at Mercure Jakarta Batavia.We are very happy that you met the expectation with us. I will shared your value comment to the entire team. I am sure this will be come good motivation for us to keep continue give the best service for all of our guest.Once again thank you and we hope will see you again in the future with another experience from us.Best regardsMaksum Aksan DamanikResident Manager

Dear Value CustomerThank you for your time to give us your feedback regarding your stayed at Mercure Jakarta Batavia.Please accept our sincerely apologize about the AC and room cleanliest. I personally discuss with our team specially with our House Keeping team. We are promised this will not happen again in the future. It will be come good motivation for us to improved the quality of our service.Once again thank you and we hope you will give us a change to serve you better in your next visit.Best regardsMaksum Aksan DamanikResident Manager

Dear Mr.KevinThank you for your time to give us some review regarding your stayed at Mercure Jakarta Batavia.We are very happy that you met the expectation with us. I will shared your value comment to the entire staff. I am sure this will be come good motivation for us to improved the quality of our service.Once again thank you for your feedback and we hope can you see you again in the future with another service from us.Best RegardsMaksum Aksan DamanikResident Manager

Dear Seiji SanThank you for your time to give us some review regarding your stayed at Mercure Jakarta Batavia.We are very happy that you met the expectation with us. I will shared your value comment to the entire staff. I am sure this will be come good motivation for us to improved the quality of our service.Once again thank you for your feedback and we hope can you see you again in the future with another service from us.Best RegardsMaksum Aksan DamanikResident Manager

Dear value CustomerWe very much appreciate your comments regarding your stay at the Mercure Jakarta Batavia.We are very happy that you met the expectation with us. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Maksum Aksan Damanik Resident Manager

Dear Mr.JasonThank you for your time to give us some review regarding you stayed at Mercure Jakarta Batavia. Please accept our sincerely apologize about the cleanliness of our room . I will share your value comment to the entire team specially our House keeping. I am sure this will be come good motivation for us to improved the quality of our service .Once again thank you and we hope can see you again in the future with another experience from us.Best RegardsMaksum Aksan DamanikResident Manager

Dear Ms.TamaraThank you for your time to give us some review regarding you stayed at Mercure Jakarta Batavia. Please accept our sincerely apologize about the breakfast and our location. I will share your value comment to the entire team. I am sure this will be come good motivation for us to improved the quality of our service.Once again thank you and we hope can see you again in the future with another experience from us.Best RegardsMaksum Aksan DamanikResident Manager

Dear Value CustomerThank you for your time to give us some feedback regarding your stayed at Mercure Jakarta Batavia.We are very happy that you met the expectation with us. We will pass your comment regarding our staff Komang.I am sure this will be good motivation for us to keep the good service for all of our guest.Once again thank you and we hope will see you again in the future with another experience service from us.Best regardsMaksum Aksan DamanikResident Mange

Dear Ngai Ho,Thank you for your comments regarding Hotel Mercure Jakarta Batavia.We are very proud and happy that your expectations for us were met. We make sure this input will be shared throughout our team. We believe this will be a good motivation for the team to continue to improve the quality of our services.Once again, thank you for your input and we hope to see you again another time for a better service and experience.Best regards,Andri MengkoFront Office Manager

Dear Mr. Yohanes,We very much appreciate your comments regarding your stay at the Mercure Jakarta Batavia. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel.Thank you for your kind feedback, and we hope to see you again soon. Sincerely,Andri MengkoFront Office Manager

Dear Ms.HarumiThank you for your time to give us some review regarding you stayed at Mercure Jakarta Batavia. We are very happy that you met the expectation with us. I will share your value comment to the entire team. I am sure this will be come good motivation for us to keep continue the deliver best service for all of our guest.Once again thank you and we hope can see you again in the future with another experience from us.Best RegardsMaksum Aksan DamanikResident Manager

Dear Mr.JonThank you for your time to sharing with us your experience stayed with us.We are very happy that you met the expectation with us. I will share your value comment to the entire team. I believe this will become good motivation for us , to improve the quality of our service..Once again thank you for sharing with us and will hope a change to meet you again in the future with another service from us.Best regardsMaksum Aksan DamanikResident Manager

Dear Value CustomerThank you for your time to sharing with us your experience stayed with us.We are very sorry that you not meth expectation with us. I will share your value comment regarding the the coffee machine and the cleanliness our area to the entire team. I believe this will become good motivation for us , to improve the quality of our service..Once again thank you for sharing with us and will hope a change to meet you again in the future with another service from us.Best regardsMaksum Aksan DamanikResident Manager

Dear Value CustomerThank you for your time to sharing with us your experience stayed with us.Please accept our sincerely apologize about the smoking area at our lounge. I will share your value comment to the entire team. I believe this will become good motivation for us , to improve the quality of our service..Once again thank you for sharing with us and will hope a change to meet you again in the future with another service from us.Best regardsMaksum Aksan DamanikResident Manager

Dear Ms.Eugene YoujinWe very much appreciate your comments regarding your stay at the Mercure Jakarta Batavia. We are very sorry about the mosquito at our restaurant. please accept our sincerely apologize. I will shared your value comment to our House Keeping. I am sure this will be come good motivation for us to improved the quality of our service.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Maksum Aksan DamanikResident Manager